SOW_ECC.pdf

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Emergency Communication Center (ECC) Optimization
Solicitation number
FA520526N0011
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Statement of Work – ECC Optimization

This Statement of Work describes a project to reconfigure dispatch workstations at Misawa Air Base involving the removal, labeling, and reinstallation of all computer and communication equipment in the main and alternate dispatch centers. The primary objective is to organize the dispatch workstations, consolidate cable management, and ensure that workstations in the Primary Dispatch Center (Building 3003) mirror those in the Alternate Dispatch Center (Building 947). Key tasks include: deconstructing all communication and computer systems including VESTA 911, Crash phone, Monaco alarm monitoring, Motorola radio, NIPR computer, and G2 phoenix alert system; meticulously labeling every wire, computer, monitor, and electrical component; reconstructing systems in an organized manner with mirrored configurations; and conducting function tests with the dispatch NCOIC. The Primary Dispatch contains 2 workstations each with 1 curved monitor, 1 NIPR computer, 5 flat monitors, 1 Motorola system, and 1 VESTA 911 computer, plus an Avigilon computer and 2 tablets for G2 alerting and gas detection systems. The Alternate has 1 VESTA 911 computer with monitor, 1 Monaco computer with 2 monitors, and 2 workstations each with 4 monitors, 1 Motorola system, and 1 NIPR computer.

Work shall be performed during normal duty hours (07:30–16:30, Monday–Friday) excluding weekends, federal holidays, and designated down days. The contractor must comply with all Misawa Air Base security requirements including Level I Antiterrorism Awareness Training within 30 days of access, obtain 5 AF Form 99 base passes for all employees, and maintain minimum vehicle insurance of ¥2,000,000 for property damage. Additional requirements include compliance with fire prevention procedures, OSHA safety standards, and Japan Environmental Governing Standards. The contractor must be a Motorola Employee or possess specified Motorola training certifications (RDS0003 Basic Networking, ACT101E Bridging the Knowledge Gap, AST1038 ASTRO 25 IV&D Network Overview, and AST4102 ASTRO 25 IV&D Radio Network Administrator Workshop). Work is to be delivered to Misawa AB Fire Department, Building 3003, with SSgt Meeks and SSgt Baker as points of contact available 24 hours, 7 days a week.

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File Type Posted
Workstation Layout.pdf PDF
B3003 Floor Plan - Pri ECC.pdf PDF
B947 Floor Plan - Alt ECC.pdf PDF

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Text version

Statement Of Work

For

ECC Optimization

1.0 SCOPE:

The project involves the removal, labeling, and re-installation of all computer and communication equipment in the main and alternate dispatch centers. Primary Goal: The primary goal is to reconfigure the dispatch workstations for a more organized workspace, complete cable organization, and overall organization of computers/wires.

Objective Standards:

-deconstruct each one of the communication and computer systems. Then, reconstruct them in an organized manner that will have both work centers at the primary and alternate mirror each other.

- Label each wire, computer, keyboard, switch panel, and monitor upon deconstruction

- upon reconstruction completion, function test each system with the dispatch NCOIC.

2.0 BACKGROUND:

The dispatch center at Misawa AB has undergone a few improvements over the past few years with the transition to the Windows 11 Operation system and the E-911 upgrade. For this reason, the Primary Dispatch center in Bldg. 3003 and the Alternate at Bldg. 947 will need to have their 2 workstations mirror each other. The alternate dispatch has 2 workstations that will also need to mirror each other. Furthermore, none of the connectors are labeled properly and if there arises a need for maintenance that process could take longer than necessary.

3.0 GENERAL INFORMATION:

Key Responsibilities:

Task Description

Equipment Removal

Safely disconnect and remove all computer and phone equipment from the dispatch workstations. This includes hardware from the following systems VESTA 911, Crash phone, Monaco alarm monitoring, Motorola radio, NIPR computer, and the G2 phoenix alert system.

Component Labeling

Meticulously label every single wire, computer, monitor, and any other electrical component during removal, to ensure accurate re-connection and system identification.

System Re-installation

Set up and mount all computer and phone systems securely back onto the desks according to the designated layout.

Cable Management

Arrange all cables and components neatly and professionally. All wiring should be organized and hidden from view, preferably routed behind the desks, to enable dispatcher to utilize the desk.

Specific item details:

Primary Dispatch is in Bldg. 3003 and Alternate dispatch is in Bldg 947. Each Dispatch center has no room numbers but labeled as Emergency Communication Center.

Primary Dispatch has 2 workstations. Each workstation consists of: 1 curved monitor, 1 NIPR computer, 5 flat monitors, 1 Motorola system, and a VESTA 911 computer.

In the Primary is a Avigilon computer and 2 tablets that power the G2 alerting system and the new Gas detection system for the Aircraft Hangers on base.

The alternate has a singular Vesta 911 computer and monitor. A singular Monaco computer and 2 monitors. Each workstation has 4 monitors, 1 Motorola system, and 1 NIPR computer.

3.1 Hours of Operations: The contractor shall perform the duties on the normal duty hours (07:30 - 16:30, Monday through Friday) except for Saturday, Sunday, Down Days, and U.S.

Federal holidays.

Federal Holiday Date, Day Down Day President Day 16-Feb-26 N/A Memorial Day 25-May-26 22-May-26

Jneteenth 19-Jun-26 N/A Independence Day 3-Jul-26 6-Jul-26 Labor Day 7-Sep-26 4-Sep-26 Columbus Day 12-Oct-26 N/A Veterans Day 11-Nov-26 10-Nov-26 Thanksgiving Day 26-Nov-26 27-Nov-26 Christmas Day 25-Dec-26 24-Dec-26 New Year's Day 1-Jan-27 31-Dec-26

3.2. Special Security Requirements. The contractor shall comply with all Misawa AB security requirements. The government will provide escorts for the contractor, as required.

Failure to comply with the security requirements is cause for termination.

3.3. Random Antiterrorism Measures (RAMs). RAMS are conducted on Misawa Air Base at varying times during a 24-hour period and may consist of measures such as spot checks of identification credentials, random vehicle searches, and site security sweeps. The contractor is subject to participating and cooperating with RAMS as directed by competent authority. Anticipate increased RAMS during implementation of elevated Force Protection Conditions (FPCONs).

3.4. Reporting Suspicious Activity. It is the responsibility of all personnel working and residing on Misawa Air Base to be alert for detecting and reporting suspicious criminal or terrorist activity. The contractor shall immediately report any on-base observed suspicious activity to the 35 SFS/BDOC, Bldg. 646. All contractor-employed personnel shall be familiar with suspicious activity reporting numbers and procedures. The primary number for reporting suspicious activity on Misawa Air Base is 911 from a base phone or 0176-53-1911 from a mobile phone or off-base.

3.5. Performance of Services During Crisis Declared by the National Command Authority or Overseas Combatant Commander. This service is not determined to be essential for performance during crisis as declared by the National Command Authority or Overseas Combatant Commander. In the event of crisis, the contractor will be notified by the CO of the need to discontinue services due to base closure or other causes. If notification to discontinue services is not received, the contractor will be expected to continue performance in accordance with this SOW.

3.6. Level I Antiterrorism Awareness Training for Contractors (Jan 2023)

(a) Definition. As used in this clause—

“Military installation” means a base, camp, post, station, yard, center, or other activity under the jurisdiction of the Secretary of a military department or, in the case of an activity in a foreign country, under the operational control of the Secretary of a military department or the Secretary of Defense (see 10 U.S.C. 2801(c)(4)).

(b) Training. Contractor personnel who require routine physical access to a Federally-controlled facility or military installation shall complete Level I antiterrorism awareness training within 30 days of requiring access and annually thereafter. In accordance with Department of Defense Instruction O-2000.16 Volume 1, DoD Antiterrorism (AT) Program Implementation: DoD AT Standards, Level I antiterrorism awareness training shall be completed—

(1) Through a DoD-sponsored and certified computer or web-based distance learning instruction for Level I antiterrorism awareness; or

(2) Under the instruction of a Level I antiterrorism awareness instructor.

(c) Additional information. Information and guidance pertaining to DoD antiterrorism awareness training is available at https://jko.jten.mil/ or as otherwise identified in the statement of work.

(d) Subcontracts. The Contractor shall include the substance of this clause, including this paragraph (d), in subcontracts, including subcontracts for commercial products and commercial services, when subcontractor performance requires routine physical access to a Federally-controlled facility or military installation.

3.7. Base Passes. The contractor shall obtain the following pass and identification items:

A. Prior to the start of on-site work, the contractor shall submit applications for base passes (listed below) to 35 SFS/S-5 via 35 CONS/PKB, for all employees including subcontractor employees, requiring access to Misawa Air Base in order to perform services under this contract.

(1) 5 AF Form 99, Application for Base Pass, for employees.

B. Upon completion of this contract, the contractor shall return all employees passes to the Visitor Control Section, 35 SFS/S-5, Bldg. 301, and obtain a Certification of Receipt then submit to 35 CONS/PKB. Final payment will be withheld until the contractor has accomplished required clearances.

3.8. Contractor Equipment.

3.8.1. Vehicles. The contractor shall operate vehicles to comply with Japanese and base traffic regulations. All contractor vehicles shall comply with Japan Licensing, Registration, and Vehicle Safety Inspection requirements.

3.8.1.1. Required Insurance. When contractor’s owned vehicles are being operated on Misawa Air Base,

(a) The contractor shall procure and maintain during the entire period of his/her performance under this contract, the following minimum vehicle insurance:

Property Damage – ¥2,000,000

(b) Prior to the commencement of work hereunder, the contractor shall furnish to the CO a certificate or written statement of the above required insurance. The contractor is required to notify the CO immediately upon cancellation or of any material change in the policies adversely affecting the interests of the Government.

(c) The contractor agrees to insert the substance of this clause including this paragraph c, in all subcontracts hereunder.

3.9. Misawa Air Base Fire Prevention. The contractor shall be responsible for fire prevention in all contracted area and be free from any potential fire hazards. The contractor shall comply with the following fire prevention guidance.

a. Fire Reporting:

1) The primary emergency reporting number on Misawa Air Base is 911 or 0176-53-1911 from off base. Fire Department operations take place out of Bldg. 947 and Bldg. 3003.

2) On-base telephones in the warehouse(s) shall have “911” stickers.

3) All contractor-employed personnel shall be familiar with fire reporting numbers and procedures and shall put the number “0176-53-1911” into his/her mobile phone.

b. Vehicles:

1) Access for fire fighting vehicles must be maintained at all working sites.

2) Contractor’s vehicles shall not be parked within 15 feet of any fire hydrant of Fire Department connection.

3) Contractor’s vehicles shall give the right-of-way to responding fire/emergency vehicles.

4) If contractor uses the truck, it shall carry a fire extinguisher (1 liter or more) for the performance of this contract.

c. Electrical Hazards:

1) All of the contractor’s electrical tools and equipment shall be in good (original) working condition and its maintenance shall be done properly in compliance with manufacturer’s maintenance instructions.

2) All extension cords used shall be equipped with circuit breakers and plugged directly in the outlets (not other extension cords).

3) Building utility panels shall not be blocked by contractor tools/supplies.

d. Storage:

1) Flammable liquids shall not be stored inside the warehouses next to the buildings or near exit ways.

2) Fire protection systems shall not be obstructed at any time.

3.10. SAFETY REQUIREMENTS: In performing work under this contract, the contractor shall:

(a) Conform to the safety requirements contained in the contract for all activities related to the accomplishment of the work.

(b) Perform work in a safe manner as required by the Occupational Safety and Health Administration (OSHA) Standards (29 CFR), EM 385, NFPA, and Japan Environmental Governing Standards (JEGS) by US Force Japan.

(c) Develop and provide at the start of the orientation period or the start of the first operational performance period (if there is no orientation period) a safety plan for the protection of government facilities and property and to provide a safe work environment for contractor personnel.

(d) Provide protection to government property to prevent damage during the period of time the property is under the control or in possession of the contractor.

(e) Include a clause in all subcontracts to require subcontractors to comply with the safety provisions of this contract as applicable.

(f) Record and report promptly (within one hour) to the CO or COR, all available facts relating to each instance of damage to government property or injury to either contractor or government personnel.

(g) In the event of an accident/mishap, take reasonable and prudent action to establish control of the accident/mishap scene, prevent further damage to persons or property, and preserve evidence until released by the accident/mishap investigative authority through the contracting officer.

(h) If the government elects to conduct an investigation of the accident/mishap, the contractor shall cooperate fully and assist government personnel in the conduct of investigation until the investigation is completed.

(i) Include a clause in each applicable subcontract requiring the subcontractor's cooperation and assistance in accident reporting and investigation.

4.0 SPECIFICATIONS / REQUIRMENTS:

Requested Skills and Qualifications:

• RDS0003 Basic Networking Online SP

• ACT101E Bridging the Knowledge Gap Online

• AST1038 ASTRO 25 IV&D Network Overview Online SP

• AST4102 ASTRO 25 IV&D Radio Network Administrator Workshop

5.0 DELIVERY:

Misawa AB Fire Dept.

ATTN: SSgt Meeks

Building 3003, 1-Chome Hirahata

MISAWA-SHI Aomori 0330012 Japan

POC: SSgt Meeks/ SSgt Baker

24hrs/ 7 Days a week

6.0 SPECIAL CONSIDERATIONS:

Vendor must be a Motorola Employee or have the above Motorola training to work on the systems.

File details come from the government source that posted it. Updated .