SOW Eaker CTR G832 Clssroom AV PKGE.pdf

Statement of Work (SOW) G832 – Classroom AV Package

Ira C. Eaker Center for Leadership Development Maxwell AFB – Gunter Annex, Alabama

1. Purpose

The purpose of this Statement of Work (SOW) is to acquire a complete, turnkey professional-grade audio/visual (AV) and AV over IP solution to establish four (4) unclassified instructional classrooms in Building 832 (G832) at the Ira C. Eaker Center for Leadership Development, Maxwell AFB – Gunter Annex, AL. The solution shall support mission-essential training with reliable, secure, high-quality presentation, collaboration, and hybrid instruction capabilities. The customer has developed a plan for the spaces that identifies the desired locations for displays and equipment.

2. Background

The Eaker Center Defense Financial Management Comptrollers School (DFMCS) and Force Support Professional Development School (FSPDS) delivers formal instruction to approximately 10,000 mission-essential Airmen and Civilians each year. Its mission directly supports the readiness, capability, and professional development of the Total Force by providing standardized, high-impact education across the Force Support enterprise.

Due to ongoing Thunderbolt II facility optimization actions, DFMCS and FSPDS were relocated within the Eaker Center, requiring the conversion of former administrative office spaces into four

(4) instructional classrooms: Room(s) 100, 148, 167 and 195. While these spaces now serve as the primary instructional venues for DFMCS and FSPDS, they currently lack the audiovisual (AV) infrastructure necessary to support modern learning delivery methods. None of these rooms have an existing contract and/or are part of a current contract.

To sustain operational effectiveness and ensure continuity of instruction, FSPDS requires a modern, dependable AV ecosystem purpose-built for hybrid and digitally enabled training environments. The instructional mission demands reliable presentation capabilities, seamless support for virtual collaboration platforms (including Microsoft Teams, Zoom, and Webex), and an integrated system that enables instructors to engage both in-person and remote learners without technical disruption.

Upgrading these repurposed spaces with standardized, enterprise-aligned AV solutions will:

1. Enhance instructional delivery quality and student engagement

2. Ensure compliance with Air Force expectations for hybrid learning and distributed education

3. Reduce instructor workload associated with operating outdated or fragmented technology

4. Improve reliability, uptime, and consistency across all classrooms

5. Enable scalable use of collaboration tools required in today’s learning and mission environments

Investment in this AV modernization effort is essential to restoring full instructional capability following the Thunderbolt II relocations. Providing FSPDS with a stable, interoperable AV environment directly supports the Air Force’s commitment to ready, resilient, and professionally developed Airmen. This requirement ensures the school can continue delivering high-quality education to the thousands of students who rely on it each year.

3. Scope

The contractor shall design, furnish, install, integrate, test, document, train, and support a complete AV/IT solution for the four (4) classrooms identified in this scope of work. The contractor must utilize the existing Newline Q-Series interactive monitors currently installed in Room(s) 148, 167 and 195. The new AV/IT systems should be fully integrated with these Newline displays to ensure a unified, seamless, and consistent audio-visual experience across all classrooms. Provide professional or broadcast-quality audio and video performance (see §5.3).

1. Implement an AV over IP architecture with appropriate switching capacity, scalability, and a fiber-optic backbone as described in §5.1.

2. Enable intuitive, single-point control of all core functions in each room (§5.2).

3. Meet all cabling, labeling, documentation, training, warranty, TEMPEST, and plenum requirements (§5.4–§5.8).

4. Deliver a complete turnkey deployment with all accessories, mounts, terminations, programming, and high-voltage electrical work necessary for full operation.

Alternate equipment/models may be proposed if they meet or exceed the performance intent and specifications of this SOO.

4. Objectives

1. Establish four (4) fully functional, unclassified AV classrooms (Room(s) 100, 148, 167 and

195) ready for daily instructional use.

2. Provide resilient, high-quality presentation, interactive annotation, confidence monitoring, and hybrid/virtual instruction.

3. Implement an AV over IP foundation.

4. Deliver comprehensive documentation, training, and initial support to ensure sustainable operations.

5. Performance Requirements

5.1 Network & AV over IP Infrastructure

1. Architecture: Implement an AV over IP design wherein encoders/decoders convert AV signals to a common digital format, connect to LAN switches, and are addressable nodes.

2. Backbone: Provide a high-bandwidth fiber-optic backbone between core and access switches, installed in-room with routing capability to a future centralized location.

3. Access Layer: Install access-layer switches in each room’s equipment rack with bandwidth sufficient for 4K/UHD streaming; PoE capability may be included where advantageous for cost/power.

4. Core Layer: Core-layer switch infrastructure (to be centralized in the future) shall be capable of propagating at least sixteen (16) concurrent 4K/UHD streams from source to destination.

A. Segregation & TEMPEST: AV cabling/infrastructure shall not cross or interfere with existing AF communications infrastructure and shall follow color-coded cable conventions for clear differentiation consistent with TEMPEST/EMSEC guidelines.

B. Addressing & Control: The design shall support remote operation/maintenance from a future centralized control room (addressability, routing, monitoring readiness).

5.2 Classroom AV Functional Capabilities

Each classroom shall support at minimum:

1. Virtual collaboration: Native capability to conduct/join Microsoft Teams and Zoom.

2. Interactive presentation: Present on an interactive screen with a rear confidence monitor enabling the instructor to view presentation and session status in Room(s) 100, 167 and 195.

3. Audio system: Enhanced audio with concealed, recessed, ceiling-mounted speakers and ceiling microphones sized/placed for even coverage and clear far-end capture.

4. Cameras: New cameras providing improved picture quality, with coverage and presets for instructor and audience views.

5.3Equipment Quality & Switching

A. Quality Level: Provide professional and/or broadcast-quality components for all video and audio devices. Consumer or mid-grade “industrial” gear is not acceptable where professional quality is practical and specified.

B. Video Switching/Routing: A new digital video switcher/router with the following minimums:

1. ≥24 inputs with both analog and digital acceptance.

2. Provide all required A/D and D/A conversion components.

3. Camera control with recallable presets.

4. Automatic sound leveling (AGC, ALC or equivalent) from audio sources to speakers.

5. Audio mixer sized for all required inputs; capable of switching balanced/unbalanced sources.

6. User inputs at the console: HDMI, auxiliary HDMI, VGA with audio, plus a wireless presentation option.

7. Videoconferencing I/O to interoperate with Teams and Zoom.

5.4 Control System & Console

A. Provide a single point of control for commonly used components (e.g., Crestron-style touch panel), integrated ergonomically within a technician’s console designed for one-person operation in Room(s) 100, 148, 167 and 195.

B. Controls and common I/O shall be accessible from a single console; components shall be integrated for workability and aesthetics.

5. 5 Cabling, Labeling, and Installation Standards

1. Provide and install all wiring, connectors, terminations, interconnects, and accessories for a complete, neat, code-compliant installation.

2. Cable differentiation: Use a uniform color scheme for AV cabling distinct from other building communications cabling; comply with TEMPEST/EMSEC differentiation expectations.

3. Labeling: Label both ends of every cable with machine-made labels showing source/destination. If using cable numbers, provide a master cable index (hard copy and electronic).

4. Plenum: All new cables shall be plenum-rated and compliant with the facility HVAC plenum environment.

5. Concealment & Finish: Conceal cabling, plug penetrations, and finish surfaces to a professional standard.

6. Coordination: Contractor shall perform all high-voltage electrical work required for equipment installation.

6. Documentation & Drawings

Provide as-built and programming documentation as follows:

1. System drawings (AutoCAD, VidCAD, or Visio) in hard copy and digital formats;

drawings must be detailed and comprehensive.

2. Control system code: Deliver both compiled and original source code for all programmed elements.

3. Product documentation: Consolidated binders containing all books, manuals, media (CDs/DVDs), and warranty documents.

7. Training

Provide sufficient operator training for AF personnel to proficiently operate the new systems, including:

A. On-site, instructor-led sessions.

B. Quick-reference guides.

C. Handover Q&A with the AV team.

8. Warranty & Initial Support

A. Initial support: Provide 90 days of installation and equipment support following Government acceptance, with 24-hour turnaround for maintenance issues.

B. Warranty period: Provide full warranty support for the duration of each manufacturer’s warranty, including remove/replace, loaner equipment, and/or temporary modifications necessary to keep systems operational.

9. Legacy Equipment & Centralized Cabinets

A. Remove any equipment rendered obsolete by the new design and return such equipment to the AF AV team for storage/disposal.

B. If technically feasible and advantageous to the Government, contractors may propose locating fixed AV equipment in self-contained AV cabinets within the AV office (centralized model).

C. Add a new free-standing Podium to RM 100. Color chosen by the POC prior to order.

10. Contractor Responsibilities

A. Site Survey: Conduct a detailed on-site visit and site survey prior to proposal acceptance to verify dimensions, power, pathways, structural conditions, and all integration details.

B. Design & Integration: Produce a design fulfilling all functional, quality, and scalability objectives; furnish, install, program, integrate, and test a complete system.

C. Coordination: Coordinate with Government POCs regarding schedules, access, outages, and staging.

• Compliance: Adhere to applicable local and federal codes, base policies, electrical standards, and TEMPEST/EMSEC cabling segregation expectations.

• Cleanup: Maintain a safe, professional worksite; remove debris and packaging; restore finishes.

11. Government Responsibilities

A. Provide reasonable access to the site and coordination with base facility points of contact.

B. Identify any Government Furnished Equipment (GFE) or constraints if applicable (none specified in this SOO).

C. Review/accept submittals, training plans, and deliverables in a timely manner.

12. Deliverables

A. Design Submittals (if requested): One-line diagrams, equipment lists, rack elevations, control UI mockups.

B. As-Built Drawings: AutoCAD/VidCAD/Visio in hard copy and digital formats.

C. Programming Package: All compiled files and original source code for control systems.

D. Documentation Binders: Manuals, warranties, CDs/DVDs, and reference materials.

E. Training: On-site instruction, job aids/quick guides.

F. Master Cable Index: Cross-referenced to labels and pathways.

G. Acceptance Test Plan/Report: Functional test results and punch list closure.

H. Initial Support Plan: 90-day support process and POC flow.

I. Warranty Plan: Contact procedures, RMA/loaner process.

13. Quality Assurance & Acceptance

A. Inspection & Test: The Government will verify performance via a formal acceptance test covering signal paths, audio intelligibility, camera presets, VC platform functionality (Teams/Zoom/Webex), control UI functions, labeling, documentation completeness, and finish quality.

B. Deficiency Correction: Contractor shall correct deficiencies and re-test at no additional cost within the warranty/initial support period.

C. Acceptance: Final acceptance occurs when all SOO requirements are met and Government receives/approves as-builts, programming source, training, and documentation.

14. Security, Safety, and Compliance

A. Unclassified Environment: Classrooms are unclassified; contractor(s) shall comply with base security procedures for access and work.

B. TEMPEST/EMSEC: Implement cabling segregation and color-coded differentiation; AV cabling shall not cross or interfere with existing AF communications infrastructure.

C. Code Compliance: Comply with applicable local and federal codes for electrical, fire, and building; use plenum-rated cabling in HVAC plenum spaces.

D. Safety: Maintain safe practices, proper labeling, and secure all penetrations/fixtures.

15. Brand-New Equipment

All equipment provided should be brand new. Refurbished items are not authorized.

16. Place of Performance & Delivery

Building 832 (G832), Maxwell AFB – Gunter Annex, AL.

Delivery/Receiving Address:

Ira C. Eaker Center for Leadership Development, Bldg. 832 50 South Turner Blvd., Maxwell AFB – Gunter Annex, AL 36114, United States

Receiving: Building 832 has a loading dock to unload equipment into the warehouse area at the rear of the building.

17. Period of Performance

The period of performance shall be proposed by the contractor consistent with site conditions, material lead times, and Government scheduling constraints. The schedule shall include milestones for design submittals (if requested), installation, testing, training, and final acceptance.

18. Point of Contact Ms. Dava Hornbeak Eaker AV Team Lead Email: dava.hornbeak.1@us.af.mil Phone: (334) 953-6427 mailto:dava.hornbeak.1@us.af.mil

19. Rooms Covered by this SOO

1. Room 100 – Unclassified classroom Located in the center of the building. The classroom space holds 22 people.

2. Room 148 – Unclassified classroom Located on the right side of the building from the Main Entry Classroom space holds 46 people.

3. Room 167 – Unclassified classroom Located on the left side of the building from the Main Entry Classroom space holds 46 people

4. Room 195 – Unclassified classroom Located on the far-right side of the building from the Main Entry Classroom space holds 80 people.

20. Assumptions & Constraints

1. Proposed solutions may use alternate products/models if they meet or exceed the intent and performance of these objectives.

2. The contractor shall provide all materials not explicitly listed but required to deliver a complete, stable, and safe operation—at no additional cost beyond the firm-fixed price.

3. The system design shall anticipate future centralization of core switching and remote management.

4. Work shall be sequenced to minimize instructional impact and coordinate with Government schedules.

21. Optional Centralized AV Cabinet Approach

If technically feasible and cost-advantageous, the contractor may propose moving fixed AV equipment into self-contained AV cabinets within the AV office to support centralization and ease of maintenance. Any such alternative must still satisfy all functional requirements for each classroom.

22. Minimum Capabilities Checklist (Per Room)

Capability Area Minimum Requirement

Virtual Meetings Native support for Teams, Zoom, Displays Interactive front display plus rear confidence monitors in Rooms

Audio Ceiling speakers and ceiling microphones; even coverage

Cameras Instructor and audience views; presets; high image quality

Control Single touch panel (AMX/Crestron-style), one-operator console

Switching New digital video switcher/router, ≥24 inputs, analog / digital

Conversions Provide required A/D and D/A converters

Audio DSP/Mix Mixer supports balanced/unbalanced; auto-leveling

Inputs at Console HDMI, Aux HDMI, USB C, USB

AV over IP Fiber backbone; access switches sized for 4K/UHD; core scalable to ≥16 concurrent 4K/UHD streams

Cabling Color-coded, labeled both ends; plenum-rated

Documentation As-builts (CAD/VidCAD/Visio), source code + compiled

Training Operators’ proficient turnover: quick guides provided

Support 90-day initial support (24-hour turnaround), then warranty support with loaners as needed

Finish Conceal cabling; patch/plug penetrations; professional finish

23. SECURITY REQUIREMENTS FOR UNCLASSIFIED SERVICES ONLY

No CAC REQUIRED

1. Contractor Notification Responsibilities: The contractor shall notify the contracting officer within 30 days before on-base performance of the service. The notification shall include:

a. Name, address, and telephone number of contractor employees working on the contract.

b. The contract number and contracting agency.

c. The location(s) of service performance and future performance, if known.

d. The date service performance begins.

e. Any change to information previously provided under this paragraph.

2. Installation Access Requirements: As prescribed by the DAFFARS 5352.242-9000, Contractor access to Air Force installations, AFI 31-218, Motor Vehicle Traffic Supervision, and DoDM5200.08v3_AFMAN31-101v3, Installation Perimeter Access Control.

a. The contractor shall obtain base identification, and vehicle passes, if required, for all contractor personnel who make frequent visits to or perform work on the Department of the Air Force installations(s) cited in the contract. Contractor personnel are required to wear or prominently display installation identification badges or contractor-furnished contractor identification badges while visiting or performing work on the installation.

b. The contractor shall submit a written request on company letterhead to the Contracting

Officer (CO) listing the following: contract number, location of work site, start and stop dates, and names of employees and subcontractor employees needing access to the base.

The letter will also specify the individual(s) authorized to sign a request for base identification credentials or vehicle passes. The contracting officer will endorse the request and forward it to the issuing base pass and registration office or Security Forces for processing. When reporting to the registration office, the authorized contractor individual(s) should provide a valid driver’s license, current vehicle registration, and valid vehicle insurance certificate to obtain a vehicle pass.

c. During performance of the service, the contractor shall be responsible for obtaining the required identification for newly assigned personnel and for prompt return of credentials for any employee who no longer requires access to the work site.

d. Upon completion or termination of the contract or expiration of the identification passes, the prime contractor shall ensure that all base identification passes issued to employees and subcontractor employees are returned to the issuing office.

e. Failure to comply with these requirements may result in the withholding of final payment.

3. Vehicle Inspections. All commercial vehicles will be directed to Gate 3 (Kelly St) or Gate 4 (Congressman Dickenson for Gunter) for processing through the Commercial Vehicle Inspection (CVI) Area, when operational. During non-duty hours and holidays, commercial vehicle inspections will be conducted at Gate 1 (Maxwell Blvd) or Gate 4 (Congressman Dickinson Drive) only. Inspection members will conduct thorough inspections of the interior and exterior of the vehicle for items prohibited from the installation such as explosive devices, weapons and ammunition, drugs, and open or closed alcohol containers.

4. REAL ID Act: All Maxwell Air Force Base and Gunter Annex visitors must present a REAL ID-compliant credential to be issued a pass.

REAL ID-compliant cards have a star marking ⭐on the upper portion of the card. If the card does not have a star marking, it is not REAL ID-compliant and won’t be accepted as proof of identity to board commercial aircraft or access military installations like Maxwell or Gunter.

Those without a REAL ID-compliant driver’s license may also use a U.S. passport or passport card, a Transportation Worker Identification Card (TWIC), a Veteran Health Identification Card (VHIC), or a combination of the following documents to be issued a pass:

• An original or certified true copy of a birth certificate with a raised seal

• A social security card

• A driver’s license issued by a state, territory, or the District of Columbia that is not REAL

ID-compliant.

All three documents must reflect the same name (or a documented former name through legal name change documents such as a court order, marriage certificate, or divorce decree).

More information about accessing Maxwell can be found here: https://www.maxwell.af.mil/About-Us/Fact-Sheets/Display/Article/4024201/base-access-information/

5. Controlled/Restricted Areas: If work under this contract requires unescorted entry to controlled or restricted areas, the contractor shall comply with DAFI 31-101, Integrated Defense, and DoDM5200.02_DAFMAN 16-1405, Air Force Personnel Security Program.

If unescorted access is not authorized and the contractor requires access to controlled/restricted areas, they must be escorted by appropriately always cleared government personnel.

If work is required in a classified environment, the area must be sanitized, and the contractor will be always escorted by appropriately cleared government personnel.

6. Reporting Requirements: The contractor shall comply with DAFI 71-101, Volume-1, Criminal Investigations, and AFI 71-101, Volume-2, Protective Service Matters, requirements.

Contractor personnel shall report to 42d Air Base Wing Information Protection Office, any information or circumstances of which they are aware may pose a threat to the security of DoD personnel, contractor personnel, resources, and classified or unclassified defense information.

Contractor employees shall be briefed by their immediate supervisor upon initial on-base assignment and as required thereafter.

7. Traffic Laws: The contractor and their employees shall comply with base traffic regulations set forth in AFI 31-218, Motor Vehicle Traffic Supervision and DoDM5200.08v3_AFMAN31- 101v3, Installation Perimeter Access Control. Personnel in violation may be issued a Central Violations Bureau Form 1805 traffic ticket.

8. Random Installation Entry/Exit Checks: Entry/exit vehicle checks are conducted by order of the 42 ABW Commander. These checks are conducted for the purpose of safeguarding the base and protecting government property by discovering and seizing stolen property, classified information, and contraband. Refusal to submit to an installation (entry/exit) vehicle check may result in the loss of base driving privileges, revocation of base registration, or debarment action.

9. Cellular Phone Operation Policy: The use of cellular phones while operating a motorized vehicle is prohibited on Maxwell-Gunter. Although discouraged, drivers are authorized to use devices, i.e. ear bud or ear boom, which allows their cellular phone to be operated hands-free.

The device must not cover both ears. This policy applies to everyone driving on Maxwell AFB and Gunter Annex. Personnel in violation may be issued a Central Violations Bureau Form 1805 traffic ticket.

10. Wireless Electronic Devices: The contractor will not establish their own Information Technology (IT) systems or networks (Local Area Networks [LAN], Wide Area Network [WAN], Cellular phone/USB Modem as WAN, Wi-Fi as WAN, etc.), or camera system without the direct permission of the Program Manager and governing communications and responsible information systems office (42 CS).

11. Firearms and Ammunition: Transporting weapons or ammunition, concealed or otherwise, IS NOT permitted by any non-law enforcement personnel on Maxwell AFB/Gunter Annex at any time regardless of state issued concealed weapons/LEOSA permits. Violations may result in criminal prosecution under applicable federal laws.

12. Illegal Weapons. The weapons below are considered illegal, unless specifically authorized by competent authority and are prohibited on Maxwell AFB/Gunter Annex. Violations may result in criminal prosecution under applicable federal laws.

a. Switchblade knives or knives with any type of automatic blade release.

b. An incendiary/explosive weapon (e.g., grenades, flash bangs).

c. Fireworks

d. Homemade mortars, aka "tennis ball launchers" or similar devices.