SOW DRAFT-Physical Security PM-FY27.pdf

Physical Security Equipment Maintenance and Testing

STATEMENT OF WORK

Contractor shall provide all labor, parts, materials, equipment, and supervision for the preventive and corrective maintenance services of all existing and remaining physical security, anti-ligature alarms, access control, closed circuit television (CCTV), intercoms, wireless and wired local area networks, emergency code blue, LYNX Duress system, parking and perimeter gates components at the Michael E.

DeBakey VA Medical Center (MEDVAMC) campus, 2002 Holcombe Blvd., Houston, TX 77030, eleven Community Based Outpatient Clinic (CBOC), VA Domiciliary, and Community Resource and Referral Center (CRRC). Contractor shall be available to perform these tasks for the MEDVAMC for a minimum 20 days per month with 24/7/365 after hour emergency service. This contract shall also establish a $150,000 repair and replacement allowance per year for material and component replacement throughout the term of the contract as well as additional service calls. Contractor shall provide annual software, firmware, and hardware updates for ALL the Servers/Workstation clients, network switches, Video Management System and hardware components. Contractor shall provide MEDVAMC with written documentation regarding the scheduled maintenance of equipment and testing results.

Contract Overview

Preventive Maintenance and Security Systems Testing & Inspection

Contractor shall provide security system testing & inspection services for 100% of the existing and remaining security system every weekly, monthly, quarterly, semi, and annual inspection intervals. All preventive maintenance testing will be performed in accordance with manufacturer and VA Electronics Department staff recommendations to include a visual and functional test & inspection of all components that are part of this contract. This shall also include cleaning components and any additional tests required by the VA for the VA Hospital, CBOCs, and Domiciliary installation projects. Written documentation of these services and tests will be provided to the VA at the end of each inspection period showing that 100% of the system has been tested and serviced.

Security system equipment that shall be included in this contract, but not limited to, are the intercom, CCTV, parking and perimeter gate operators, strong arm, code blue, burglar, anti-ligature and duress alarms and all other existing and remaining access points tied into the DNA Fusion Open Options access control system.

Contractor shall perform a daily diagnostic check of the Security Servers and Clients Software Version

vs. the current version offered by the manufacture. In the event a new version or any service versions are available, the contractor shall download these upgrades and service patches from the manufacturer’s web sites, install, program, and implement into existing system. Contractor shall also screen all video, access control databases, and software for errors and correct as needed.

Contractor shall perform daily diagnostic inspections on the parking control and surveillance systems and make corrective repairs as needed. Contractor shall provide service for all access control card readers and user profiles, gate parking hangtag readers. Gate hangtags shall be sourced and provided by the Contractor.

Contractor shall provide LYNX Duress System, Swisslog tube system, Avigilon CCTV, fiber network, Juniper Network Switches, and Distributed Network Architecture (DNA Fusion Open Options) maintenance and factory support, yearly subscription costs, repair, installation of existing and remaining components and devices, programming and testing.

DRAFT

Contractor shall maintain the following subscriptions and licenses, Open Options software and redundancy maintenance, HID Code Bench software maintenance, Avigilon CCTV software and firmware maintenance, LYNX duress software maintenance, and juniper firmware and software maintenance.

Component Repair & Replacement

Contractor shall provide an allowance of $150,000 per year for repair and replacement of components will be established. In the event that any unwarranted components were to fail, the contractor shall repair or replace such components in order to correct the problem. Pricing of components are based on the current GSA schedule and will be subtracted from the $150,000 allowance. If at the end of the year the MEDVAMC does not use all of the $150,000 allowance, the contractor shall work with the VA to purchase components that can be added to the system to enhance performance or to be used in the future as spare parts. This allowance can also be used for any additional labor that is needed beyond the scope of this agreement. Written documentation of all repair and replacement costs will be provided to the MEDVAMC at the end of each month showing the status of the allowance.

Contractor shall provide all programming, connect all physical wiring connections, install electronic components and hardware, and test of all existing and remaining equipment and devices to keep all systems running and operational.

Contractor shall develop a battery replacement program to ensure all batteries in control cabinets, power supplies, network and Mercury Board, DNA Fusion Open Options, and HID PAM Modules and controllers and uninterruptable power supplies (UPS) are replaced annually.

Contractor shall provide replacement Vehicle Parking Hang Tags and Access Stickers for vehicle registration.

Response Time & Prioritization

In order to account for the 24-hour nature of the MEDVAMC operation, the Contractor shall include ALL 24/7/365 non-scheduled emergency and after hour calls per year regardless of the day-of-week or time-of-day. Emergency calls beyond scope of the repairs shall be billed a single time and material rate.

Emergency calls to the contractor must be placed or authorized by a Contracting Officer’s Representative (COR). The VA will not pay for services provided not authorized by the COR.

Service Documentation & Logging

Contractor shall ensure each security system testing & service call shall be documented utilizing an inspection report service by Building Reports.com (BR.COM) and/or work order completed by the contractor. The contractor’s job will not be complete until his/her testing and or service call is formally documented and presented to the COR at the regularly scheduled intervals e.g. daily, weekly, bi-weekly, monthly, quarterly, semi-annually, and annually depending on devices and system requirements. All alarm points shall be tested to ensure the alarms are received at the associated monitoring workstation graphics with audio and visual indications.

Contractor shall ensure an on-site security service logbook will also be provided and maintained by the Contractor. The purpose of this logbook is to allow VA security personnel to document system issues or problems in a centralized location. When the contractor arrives on-site, this will typically be the first level of documentation they he/she will review. All contractor personnel shall be required to sign-in and out of the VA Energy Control Center (ECC) contractor logbook each time the contractor personnel enter and leave the VA campus.

Contractor shall provide records of all Standard Operating Procedures (SOP) for all equipment, computer programs, software, firmware, installing, passwords, access profiles, and removal of any and all of the existing and remaining equipment, devices, and hardware. SOP for all procedures of performing all features of the software programs required to keep the campus in operating order.

Customer Call Support

To quickly address customer technical questions or issues that may arise, the contractor shall provide the VA with on-line customer call and technical support with all original equipment manufacturers (OEM) and equipment vendors. During the hours of 8:00 AM to 5:00 PM, Monday through Friday, MEDVAMC can contact the local contractor’s office, and be assured of prompt and courteous service.

During hours other than those listed above, calls shall be handled directly by the contractor’s answering service. Calls to the contractor must be placed or authorized by a Contracting Officer’s Representative (COR). The VA will not pay for services provided not authorized by a COR.

Training

Contractor shall provide quarterly refresher training on the DNA Fusion Open Options systems as well as any security system components to the MEDVAMC Police staff. There shall be 240 hours per year off site technician level manufacturer FACTORY training to include travel and per-diem for a maximum of 6 VA Technicians per year to maintain and troubleshoot the system, as well as 120 hours of operator level training that will provide Police, Parking, and Badging staff the training needed to operate the system.

Performance Goals Review

Upon execution of this agreement, and prior to commencement of services, contractor shall meet with local VA security personnel to establish specific written mutual goals for success. These goals will ultimately become the measuring stick for success of the contract with MEDVAMC.

Duress Switch Testing

Contractor shall test all existing and remaining duress buttons throughout the VA Hospital and Domiciliary. This test will be performed on a monthly basis. The alarm points for these switches shall be tested to ensure the alarms are received at the associated monitoring workstations with audio and graphic visual indicators. As part of this test, the contractor shall visit each duress button installed in the facility. They shall press the button and then via radio or telephone communicate back to the PD on the DNA Fusion Open Options software and workstations to determine that switch was working properly.

The contractor shall provide a minimum of two technicians to conduct the tests. The contractor shall install a Bar Code at each button. When the contractor gets to each button or computer keyboard, they will scan the bar code with a handheld reader. This will ensure that each and every button has been visited. The contractor shall produce a report both hard copy and electronic to show that 100% of the switches have been tested during the testing period. Contractor shall perform immediate repairs on all nonworking duress buttons and retest. These reports will be on file at the VA and available on the internet BR.com website.

The contractor shall test and maintain the LYNX computer duress system, yearly subscriptions, software and firmware updates and maintenance.

Motion Intrusion Detector Testing

The contractor shall test all motion intrusion detectors throughout the hospital. This test will be performed on a monthly basis. As part of this test a technician will visit each detector installed out in the facility. They will activate the motion detector and then via radio communicate with a second technician to determine that the detector was working properly. The alarm points for these motion detectors shall be tested to ensure the alarms are received at the associated monitoring workstations with audio and graphic visual indicators. The contractor shall install a Bar Code at each device or panel. When the contractor gets to the device, they will scan the bar code with a handheld reader. This will ensure that each and every device has been visited. The contractor shall produce a report both hard copy and electronic to show that 100% of the devices have been tested during the testing period. These reports will be on file at the VA and available on the internet BR.com website.

Code Blue Station Testing

The contractor shall test all Code Blue stations located throughout the hospital. This test will be performed on a monthly basis. As part of this test a technician will inspect and test each emergency code blue station throughout the facility. They will activate the code blue station and then via communicate with a second technician to determine that the station was working properly. The alarm points for these Code Blue stations shall be tested to ensure the alarms are received at the associated monitoring workstations with audio and graphic visual indicators. The contractor shall install a Bar Code at each station. When the contractor gets to the switch each Code Blue Station, they will scan the bar code with a handheld reader. This will ensure that each and every station has been visited. The contractor shall produce a report both hard copy and online to show that 100% of the code blue stations have been tested during the testing period. These reports will be on file at the VA and available on the internet. Contractor shall make all necessary repairs when found inoperable.

Anti-ligature Door Testing

Contractor shall test all existing and remaining anti-ligature door alarm system throughout the VA Hospital. This test will be performed on a monthly basis. As part of this test, the contractor shall inspect and test each door and press the switch with minimal force then via radio or telephone to communicate back to a continuum workstation and determine that switch was working properly. The contractor shall provide a minimum of two technicians to conduct the tests. The alarm points for these Anti-Ligature Door switches shall be tested to ensure the alarms are received at the associated monitoring workstations with audio and graphic visual indicators. The contractor shall install a Bar Code at each switch. When the contractor gets to the switch, they will scan the bar code with a handheld reader. This will ensure that each and every button has been inspected and tested. The contractor shall produce a report both hard copy and electronic to show that 100% of the switches have been tested during the testing period. Contractor shall perform immediate repairs on all nonworking duress buttons and retest. These reports will be on file at the VA and available on the internet.

Access Controlled Door Testing

The contractor shall test all existing and remaining access-controlled doors throughout the hospital and domiciliary. This test will be performed on a monthly basis. As part of this test a technician will visit each reader, swipe a PIV card and verify the locking devices unlocks correctly. The contractor shall install a Bar Code at each reader. When the contractor gets to the reader, scan the bar code with a handheld inspection reader. This will ensure that each and every device has been visited. The contractor shall replace batteries in wireless access control readers at least monthly. The contractor shall produce a report both hard copy and electronic to show that 100% of the readers have been tested during the testing period. These reports will be on file at the VA and available on the internet at the BR.com Website.

Fire Exit Door Testing

The contractor shall test all existing and remaining fire exit doors throughout the hospital and domiciliary. These doors remain closed for long periods of time and are subjective to residual magnetism. The alarm points for these door sensors shall be tested to ensure the alarms are received at the associated monitoring workstations with audio and graphic visual indicators. The contractor shall provide monthly testing and preventive maintenance.

Perimeter and Parking Gates

Contractor shall maintain all perimeter and parking gates, implement a preventive maintenance program, test and ensure all gates are in proper operational condition, ensure all gates can be controlled by the DNA Fusion Open Options Access Control System. Contractor shall ensure all intercom systems are in proper operation and repair if necessary.

System Monthly Inspection

Yearly Device Count Current Contract

Device count change

Preventative Maintenance of

Security Systems

X All Systems All systems

Duress Buttons X

Motion Sensors / Burg Panels

X

Emergency Code Blue X Anti-Ligature X

Access Control Doors X Fire Exit Doors X

Replacement Parts Contingency

X $ 150,000.00

Emergency Service Calls

X

Overtime After Hours Service Calls

X

Training on-site X

Training off-site X Juniper Network X

Gates / Transcore X

Contractor Mandatory Training

Contractor Personnel shall complete the following training prior to start of work at the MEDVAMC. Training available on MEDVAMC Training Management System (TMS) or Source as listed. Documentation of completed training shall be submitted and kept on record.

Contractor Rules of Behavior Phone ID by VA Police: Police Service Finger Printed (as required): HR VA Privacy Training Cyber Security Training VA Compliance Business and Integrity Training (CBI) Code Blue Training Fire and Safety Training Infection Control policy and Procedures Emergency Preparedness / Disaster Policy and Procedures Criminal Justice Information System Awareness Training (PD)

Personnel Qualification and Certifications:

Contractor shall submit all personnel resumes, training and certification concurrent with Technical Quote.

Prime contractor shall possess 5 (five) years of relevant experience and have current certification documentation of all included VA Systems.

Prime contractor shall submit concurrent with Technical Quote evidence for certification/authorized dealer for:

1. Juniper Network Certification

2. Medeco (ASSA Abloy) Electronic Core Certification

3. DNA Open Options Access Control Certification

4. Bosch Burglar Alarm Certification

5. Magnetic Auto control Parking Gates

6. Avigilon CCTV Surveillance Certification

7. Building Reports.com Reporting Certification

8. Transcore RFID Vehicle Tag Readers

9. Stentofon Intercom

10. The Door Switch Anti-Ligature

11. Lynx Duress

12. Code Blue Emergency Stations

13. PELCO Digital Sentry Network Video (DSSRV)

14. HID Codebench PIV Software

15. Swisslog Pneumatic Tube System

The prime contractor shall submit concurrent with technical quote names, certifications, resumes and training of employees and prospective employees who are known to the contractor that are anticipated to fulfill the services of this requirement. Prospective employees shall provide letter of commitments in writing and copies of any licenses or certifications.

Prime contractor Relevant Experience:

Prime contractor shall have at least five (5) years of relevant experience testing, maintaining, repairing, diagnosing, programming, modifying and installing Physical Security Access Control System, Digital Sentry Network Video Servers, Avigilon Video Networks, and Wireless & Juniper Local Area Networks and Intrusion Detection systems.

Prime contractor shall submit concurrent with Technical Quote relevant experience and a detailed management plan describing their proposed capability and methods to meet all the requirements in the Statement of work (SOW) and Solicitation.

The plan shall be organized, specific and complete in detail, realistic, and provide a straightforward delineation of the proposed management system. The plan shall contain all proposed management policies and organization charts proposed to implement the plan.

Quality Control Plan (QCP):

Prime contractor shall submit concurrent with Technical Quote a QCP addressing but not limited to sufficient personnel, procedures, and expendable and durable goods to perform the duties listed in the statement of work without additional support from the VA.

At a minimum, the Plan shall include:

• Quality Control (QC) organization structure

• Resume for each potential employee

• Duties, responsibilities and authority of QC Personnel:

• Outside organizations/Subcontractor

• Proposed Testing Plan & Procedures

• Documentation Procedures for completed work

• Excluded parts list

Changes to the Contract or Statement of Work:

Changes to this SOW or the contract shall only be authorized and approved through written correspondence from the CO. A copy of each change shall be kept in a project folder along with all other documents or items pertaining to the project. Costs incurred by the Contractor through the actions of parties other than the CO shall be borne by the Contractor.

Contract Type: This is a firm fixed price contract (FFP).

Period of Performance:

The period of performance shall be for a Base Period of 12-Months and with four (4) 12-Month option periods exercisable at the discretion of the Government.

Place of Performance:

• Michael E. DeBakey VA Medical Center, 2002 Holcombe Blvd., Houston, TX 77030

• Beaumont VA Clinic, 3420 Veterans Circle, Beaumont, TX 77707-2552

• Charles Wilson Department of Veterans Affairs Outpatient Clinic, 2206 North John Redditt Drive, Lufkin, TX 75904-1776

• Conroe VA Clinic, 690 South Loop 336 West, Suite 300, Conroe, TX 77304-3320

• Galveston County VA Clinic, 3828 Avenue N, Galveston, TX 77550-6614

• Katy VA Clinic, 750 Westgreen Boulevard, Westgreen Professional Building, Katy, TX 77450-2799

• Lake Jackson VA Clinic, 208 South Oak Drive, Suite 700, Lake Jackson, TX 77566-5789

• Richmond VA Clinic, 22001 Southwest Freeway, Suite 200, Richmond, TX 77469-7002

• Texas City VA Clinic, 9300 Emmett F. Lowery Expressway, Suite 206, Texas City, TX 77591-2134

• Tomball VA Clinic, 1200 West Main Street, Tomball, TX 77375-5522

• Future CBOC at Sugarland and Humble

• Future Domiciliary

Gray Market Prevention:

(a) Gray market items are Original Equipment Manufacturers (OEM) goods sold through unauthorized channels in direct competition with authorized distributors. This procurement is for a physical security maintenance and testing services contracts for maintenance of security systems (i.e. replacement parts, software, license) for VA Medical Center, CBOC, and VA Domiciliary. No remanufactures or gray market items will be acceptable.

(b) Vendor shall be an OEM, authorized dealer, authorized distributor or authorized reseller for the proposed security equipment and/or services contracts for maintenance of security systems (i.e. replacement parts, software, license), verified by an authorization letter or other documents from the OEM, such that the OEM’s warranty and service are provided and maintained by the OEM. All software licensing, warranty and service associated with the security system supplies, security equipment and/or services contracts for maintenance of security system equipment shall be in accordance with the OEM terms and conditions.

(c) The delivery of gray market items to the VA in the fulfillment of an award constitutes a breach of contract. Accordingly, the VA reserves the right to enforce any of its contractual remedies.

This includes termination of the contract or, solely at the VA’s election, allowing the Vendor to replace, at no cost to the Government, any remanufactured or gray market item(s) delivered to a VA medical facility upon discovery of such items.

Phase Out/Transition Requirements

This section describes the special requirements for this effort. The following sub-sections provide details of various considerations on this effort.

If there is a change in contractor or if the operation reverts to in-house, the incumbent contractor will provide familiarization, to the government or the follow-on contractor, whichever the case may be. During the phase-out familiarization period, the incumbent will be fully responsible for the operation of physical security maintenance, testing, diagnostics and emergency repairs.

The government reserves the right to conduct site visits in all contractor operated facilities in conjunction with the solicitation of offers for the follow-on contract. In the event the follow-on contract is awarded to other than the incumbent, the incumbent contractor will cooperate to the extent required to permit an orderly change over to the successful contractor.

Security:

Contractors are required to submit all personal information for a background investigation and receive a favorable adjudication, before MEDVAMC’s Human Resources issues a badge. This requirement is applicable to all subcontractor personnel requiring the same access. The required investigation(s) shall be initiated prior to contract performance. If the investigation has not been completed prior to the start date of the contract, the contractor shall be responsible for the actions of those individuals they provide to perform work for VA. Failure to comply with the contractor personnel security requirements may result in termination of the contract for default. The Contractor shall request the required forms from the COR within 48 hours from receipt of the award. The COR will provide the awarded contractor with required forms and be point of contact for any questions. The Contractor shall submit the required information within 72 hours of receiving the forms from the COR. Contractor’s employees shall not enter the MEDVAMC’s site without appropriate badge. They may also be subject to inspection of their personal effects when entering or leaving the MEDVAMC/site.

Quality Assurance:

The Government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

Performance Requirement Summary:

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objectives

Standard Performance Standard

Method of Surveillance

Corrective Measure

Contractor shall perform a daily diagnostic check of the Security Servers and Clients Software Version vs. the current version offered by the manufacture

Software maintained current without delay or issues at 100% to ensure proper functionality of the physical security system servers.

100 % 100% Inspection

Contract Deficiency Report (CDR)

Reductions in payments at the discretion of the contracting officer.

Additionally, a negative past performance review of the contractor could affect future contract awards

Contractor shall maintain the following subscriptions and licenses, software and firmware updates, and

Subscriptions and licenses for the following systems software and firmware maintained current without delay or issues at 100% to ensure

100 % 100% Inspection maintenance and cleaning; DNA Fusion Open Options software and redundancy maintenance, HID Codebench PIV software maintenance, Avigilon CCTV software and firmware maintenance, LYNX duress software and firmware maintenance, and Juniper firmware and software, maintenance, and upgrades.

proper functionality of the physical security systems.

-DNA Fusion Open Options

-HID Codebench PIV

-Avigilon CCTV

-LYNX Duress

-Juniper Networks performance review of the contractor could affect future contract awards

All repair and replacement costs shall be provided to the MEDVAMC at the end of each daily, weekly, and monthly period under this CLIN

ODC

ODC reports submitted to COR on each Daily, Weekly, and Monthly Period basis without delay.

100% 100% Inspection performance review of the contractor could affect future contract awards

Contractor shall ensure each and every security system testing & service call shall be documented utilizing an inspection report service by Building Reports.com

(BR.COM)

and/or work order completed by the contractor

Reports shall be input and uploaded without delay after completion of each inspection period and all discrepancies and recommended solutions reported to COR for evaluation.

100 % 100% Inspection performance review of the contractor could affect future contract awards

Contractor shall provide quarterly refresher training

All operators with access to systems verified by documentation of completed refresher training.

100 % 100% Inspection performance review of the contractor could affect future contract awards

Duress Button Switch Testing

All duress switches shall be tested by manually activating each switch and shall be received at the PD Dispatch Monitors with the correct locations and graphic map pop-ups on screens and PD Two- Way Radio notification.

100 % 100% Inspection performance review of the contractor contract awards otion Intrusion Detector Testing:

All Burglar Alarm Panels shall be armed and all motion, contacts, and sensors tested to ensure burglar alarm panels are receiving the activations and PD notification of individual alarms.

100 % 100% Inspection performance review of the contractor could affect future contract awards

Code Blue Station Testing

All Code Blue Stations shall be activated, mike and speaker decibel levels verified and adjusted at units and PD dispatch

100 % 100% Inspection performance review of the contractor could affect future contract awards

Anti-ligature Door Testing

All Anti-Ligature Door Switches shall be tested, and notification devices activated including strobes, audible alarms, work station alerts, and

100 % 100% Inspection discretion of the deactivation process complete and verified.

performance review of the contractor could affect future contract awards

Access Controlled Door Testing

All PACS (Physical Access Control System) doors and controls shall be tested to ensure proper operation, status and alarm reporting, history, and working properly.

100 % 100% Inspection performance review of the contractor could affect future contract awards

Fire Exit Door Testing:

All Fire Exit and Perimeter doors shall be tested, local audible alarms activated, PD notification at dispatcher monitors, and CCTV integration functional.

100 % 100% Inspection performance review of the contractor could affect future contract awards

Perimeter and Parking Gates

All Vehicle and Pedestrian Gates shall be tested. All gate discrepancies including vehicle

100 % 100% Inspection and repair

Contract Deficiency status and activation loops shall be addressed and repaired as required to not disrupt Lot access and gate operations.

Reductions in payments at the performance review of the contractor could affect future contract awards

PACS Door repairs and discrepancies.

All PACS Door repairs shall be completed without delay to maintain security of spaces.

Spare parts shall be stocked and on hand for deployment.

100% 100% Repair and Replacement performance review of the contractor could affect future contract awards

Juniper Network Switch upgrades

All Network Switch software, firmware, operating systems, and hardware shall be maintained for the latest up to date versions. All network switches shall be cleaned of any dust accumulation regularly.

100% 100% Repair Replacement, and programming shall be included and documented.

performance review of the contractor could affect future

Uninterruptable Power Supplies

(UPS)

All UPS batteries shall be load tested and replace as per manufacturer’s recommendations. All ups shall be cleaned of any dust accumulation.

100% 100% Replacement, testing, and repair.

performance review of the contractor could affect future contract awards

Campus Lockdown

All doors and perimeter gates shall be tested Annually to ensure one single Active Shooter command lockdown of buildings and gates.

All discrepancies shall be corrected without delay.

100% 100% lockdown performance review of the contractor could affect future contract awards

CCTV Network Video Recorders (NVR) and Cameras

All NVRs shall be maintained to prevent any loss of video recordings for required storage rates and duration. All cameras shall be operational and replaced if needed.

100% 100% repair, replacement, and maintenance.

performance review of the contractor contract awards

Network Fiber Optic, Cat5E, Cat6E cables and maintenance.

All cables, terminations, and connectivity shall be maintained and replaced or repair as to maintain network communications.

100% 100% repair, replacement, and maintenance.

performance review of the contractor

The following legal holidays are observed by this Government Agency:

New Year's Day January 1st

Martin Luther King's Birthday 3rd Monday in January

Presidents Day 3rd Monday in February

Memorial Day Last Monday in May

Independence Day July 4th

Labor Day 1st Monday in September

Columbus Day 2nd Monday in October

Veterans Day November 11th

Thanksgiving Day 4th Thursday in November

Christmas Day December 25th and any day declared by the federal government as holiday.

In addition to the days designated as holidays, the Government observes the following days:

1. Any other day designated by Executive Order;

2. Any other day designated by the President’s Proclamation; and

3. Any other day designated by Federal Statute.

Travel / Temporary Duty:

All travel requirements (including plans, agenda, itinerary, or dates) shall be the responsibility of the contractor and the price for travel shall be included in their quote. The government shall not pay travel costs.