SOW.pdf

STATEMENT OF WORK

Procurement Request #: HCKBG-2026-97416 Period of Performance: 9/1/26 – 8/31/27 (Base Year plus 2 option periods see Section 6)

TITLE: Agilent Tape Station Service Contract

SECTION 1 – BACKGROUND

The Laboratory Branch supports the Division of HIV Prevention’s goals in HIV prevention as they pertain to clinical studies, viral transmission, diagnosis and incidence, intervention research with microbicides, vaccines, and chemoprophylaxis as well as investigates other human and zoonotic retroviruses. The lab uses many scientific instruments to collect data for the studies and develops new methodologies for HIV detection, quantitation, isolation, evolution, preclinical modeling and surveillance including drug resistance.

SECTION 2 – PURPOSE

Annual service agreement is needed to properly maintain, calibrate, and repair laboratory equipment manufactured by Agilent to conduct/analyze many HIV prevention and transmission scientific studies for the Centers for Disease Control and Prevention (CDC), Division of HIV Prevention, Laboratory Branch.

SECTION 3 – SCOPE OF WORK

The contractor shall provide repair services including onsite preventive maintenance of the equipment, ensuring working conditions of the equipment.

SECTION 4 – TASKS TO BE PERFORMED

1. The contractor shall provide at least one onsite comprehensive preventive maintenance (PM) service to original equipment manufacturer specifications to ensure proper functioning of equipment. Requests will be called in or requested via email.

All onsite work will be performed at 1600 Clifton Road, Atlanta, Georgia 30329.

2. The contractor shall respond to emergency repair service requests as needed at no additional cost during covered period.

This includes travel, labor, parts and any other necessary items.

3. The contractor shall provide and use only genuine original manufacturers’ parts, supplies, materials, and upgrades for the equipment.

4. The contractor shall respond within 24 hours (excluding weekends and federal holidays) of service calls to schedule a proper time of service which should be within 72 hours of business days.

5. The contractor shall provide within 5 business days after the visit a detailed service report plus system/maintenance checklists and certificates per repair service request and for PM.

6. All personnel visiting CDC sites shall abide by posted CDC rules and guidelines and will be accompanied by a CDC employee at all times.

SECTION 5 – GOVERNMENT FURNISHED MATERIALS

NONE

SECTION 6 – PERIOD OF PERFORMANCE

Base year: 9/1/2026 – 8/31/2027

Option period 1: 9/1/27 – 8/31/28

Option period 2: 9/1/28 – 8/31/29

SECTION 7 – DELIVERABLES/REPORTING SCHEDULE

Unlimited repair services and at least one on-site preventive maintenance (PM) for each covered period. Detailed service report including quality assurance and certification per repair service request and for PM should be received within 5 business days after the visit.

Task Description Time Format Send to

Task 1 Onsite PM service At least once each covered period On site work NA

Task 2 Service requests calls Respond within 24 and schedule within 72 hours

On site work NA

Task 5 Detailed service reports plus system/maintenance checklists and certificates per repair service request and for PM

Within 5 business days of completion of work for each request

Electronic file COR

SECTION 8 – POINT OF CONTACT INFORMATION

Lee Lam-Pau

Centers for Disease Control and Prevention

Division of HIV Prevention/Laboratory Branch

1600 Clifton Road, NE, Mail Stop H17-3

Atlanta, Georgia 30329

Email: LXL7@CDC.GOV

SECTION 9 – PAYMENT TERMS

The payment will be made yearly in arrears with no additional fees or cost to the government. If require more frequent payments, payments could be made quarterly in arrears at no additional fees or costs to the government.

Special consideration:

Section 508 and Accessibility Requirements

Part A – Provision

Reference HHSAR 352.239-73[8] Electronic Information and [Communication] Technology

Accessibility Notice.

[(Deviation)]

[(a) Any offeror responding to this solicitation must comply with established HHS Information and Communication Technology (ICT) accessibility standards. Information about Section 508 is available at https://www.hhs.gov/web/section-508/index.html.

(b) The Section 508 accessibility standards applicable to this solicitation are stated in the clause at 352.239-79 Information and Communication Technology Accessibility. In order to facilitate the Government’s determination whether proposed ICT supplies, products, platforms, information, and documentation meet applicable Section 508 accessibility standards, offerors must submit an appropriate HHS Section 508 Accessibility Conformance

Checklist (see https://www.hhs.gov/web/section-508/accessibility-checklists/index.html) or an

Accessibility Conformance Report (ACR) (based on the Voluntary Product Accessibility

Template (VPAT) see https://www.itic.org/policy/accessibility/vpat), in accordance with the completion instructions. The purpose of the checklists and conformance reports are to assist

HHS acquisition and program officials in determining whether proposed ICT supplies, products, platforms, information, and documentation conform to applicable Section 508 accessibility standards. Checklists and ACRs evaluate—in detail—whether the ICT conforms to specific Section 508 accessibility standards and identifies remediation efforts needed to address conformance issues.

(c) If an offeror claims its supplies or services meet applicable Section 508 accessibility standards, and it is later determined by the Government, i.e., after award of a contract or order, that supplies, products, platforms, information, documentation, or services support delivered do not conform to the described accessibility standards, remediation of the supplies, products, platforms, information, documentation, or services support to the level of conformance specified in the contract will be the responsibility of the Contractor at its expense.

(d) In order to facilitate the Government's determination whether proposed ICT supplies meet applicable Section 508 accessibility standards, offerors must submit an Accessibility

Conformance Report, in accordance with its completion instructions and tailored to the requirements in the solicitation. The purpose of the Report is to assist HHS acquisition and program officials in determining whether proposed ICT supplies conform to applicable

Section 508 accessibility standards. The template allows offerors or developers to selfevaluate their supplies and document, in detail, whether they conform to a specific Section 508 accessibility standard, and any underway remediation efforts addressing conformance issues.

Instructions for preparing the Template are available at https://www.section508.gov/.

(e) Additionally, offerors must provide enough information to assist the Government in determining that the ICT services conform to Section 508 accessibility standards, including any underway remediation efforts addressing conformance issues.

(f) Respondents to this solicitation must identify any inability to conform to Section 508 requirements. If an offeror claims its supplies or services meet applicable Section 508 accessibility standards, and it is later determined by the Government, i.e., after award of a contract or order, that supplies or services delivered do not conform to the described accessibility standards, remediation of the supplies or services to the level of conformance specified in the contract will be the responsibility of the Contractor at its expense.

(g) Items delivered as electronic content must be accessible to HHS acceptance criteria.

Checklist for various formats are available at http://508.hhs.gov/. Materials, other than items incidental to contract management, that are final items for delivery should be accompanied by the appropriate checklist, except upon approval of the Contracting Officer or Contracting

Officer’s Representative.

(End of provision)]

Part B – Clause

352.239-74[9] Electronic, Information, and Communication Technology Accessibility.

[(Deviation)]

(a) Pursuant to Section 508 of the Rehabilitation Act of 1973 (29 U.S.C. 794d), as amended by the Workforce Investment Act of 1998, all information and communication technology (ICT) supplies, products, platforms, information, documentation, and services, or support developed, acquired, maintained or delivered under this contract or order must comply with the Revised

508 Standards, which are located at 36 C.F.R. 1194.1 and Appendices A, B, and C, and are available at https://www.access-board.gov/ict/. Information about Section 508 is available at https://www.hhs.gov/web/section-508/index.html.

(b) Additional Section 508 accessibility standards applicable to this contract or order are identified as follows:

205 WCAG 2.0 Level A & AA Success Criteria

302 Functional Performance Criteria

402 Closed Functionality

403 Biometrics

404 Preservation of Information Provided for Accessibility

405 Privacy

406 Standard Connections

407 Operable Parts

408 Display Screens

409 Status Indicators

410 Color Coding

411 Audible Signals

502 Inoperability with Assistive Technology

503 Applications

504 Authoring Tools

602 Support Documentation

603 Support Services

If it is determined by the Government that ICT supplies, products, platforms, information, documentation, and services support provided by the Contractor do not conform to the described accessibility standards in the contract, remediation of the supplies, products, platforms, information, documentation, or services support to the level of conformance specified in the contract will be the responsibility of the Contractor at its own expense.

(c) In the event of a modification(s) to this contract or order, which adds new ICT supplies or services or revises the type of, or specifications for, supplies, products, platforms, information, documentation, or services support, the Contracting Officer shall require that the Contractor submit a completed HHS Section 508 Accessibility Conformance Checklist (see https://www.hhs.gov/web/section-508/accessibility-checklists/index.html) or an Accessibility

Conformance Report (ACR) (based on the Voluntary Product Accessibility Template (VPAT) see https://www.itic.org/policy/accessibility/vpat), and any other additional information necessary to assist the Government in determining that the ICT supplies or services conform to

Section 508 accessibility standards. If it is determined by the Government that ICT supplies, products, platforms, information, documentation, and services support provided by the

Contractor do not conform to the described accessibility standards in the contract, remediation of the supplies, products, platforms, information, documentation, or services support to the level of conformance specified in the contract will be the responsibility of the Contractor at its own expense.

(d) If this is an Indefinite-Delivery type contract, a Blanket Purchase Agreement or a Basic

Ordering Agreement, the task/delivery order requests that include ICT supplies, products, platforms, information, documentation, or services support will define the specifications and accessibility standards for the order. In those cases, the Contractor shall be required to provide a completed HHS Section 508 Accessibility Conformance Checklist (see https://www.hhs.gov/web/section-508/accessibility-checklists/index.html) or an ACR (based on the VPAT see https://www.itic.org/policy/accessibility/vpat), and any other additional information necessary to assist the Government in determining that the ICT supplies, products, platforms, information, documentation, or services support conform to Section 508 accessibility standards. If it is determined by the Government that ICT supplies and services provided by the Contractor do not conform to the described accessibility standards in the provided documentation, remediation of the supplies, products, platforms, information, documentation, or services support to the level of conformance specified in the contract will be the responsibility of the Contractor at its own expense.

(e) The contractor shall identify to the Contracting Officer any perceived exception or exemption to Section 508 requirements for review by the agency Section 508 Program.