SOW.pdf
PDF 437 KB Posted
- Attached to
- Renewal of Kofax Maintenance
- Solicitation number
- 80NSSC25909764Q
About this file
This Statement of Work (SOW) details the NASA Shared Services Center's (NSSC) product renewal for Kofax (Tungsten Automation) electronic document management software. The software automates business processes by capturing, transforming, and delivering paper and electronic documents into core business applications and workflows. NSSC maintains single licenses for Test and Prod environments and considers the product critical to its Document Imaging function.
The contract period of performance is from 10/1/2025 through 9/30/2026, with performance located at NASA Shared Services Center, Building 1111, Stennis Space Center, MS, with potential remote work authorization. The non-renewal impact would be severe, potentially causing a complete shutdown of document receipt, scanning, processing, and distribution across NSSC and other NASA Centers, resulting in widespread mission failures and affecting numerous Service Level Agreements (SLAs) Agency-wide. The solicitation indicates a sole source contract to Carahsoft Technology Corp under FAR 13.106-1(b)(1)(i), with interested organizations able to submit capabilities and qualifications by 4:00 p.m. Central Standard Time on 7/24/2025.
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Text version
NSSC PRODUCT RENEWAL STATEMENT OF WORK
Description / Attestation of Continued Need / Scope / Non-renewal Impact
1. Description/Requirement.
The Kofax product automates and accelerates business processes by capturing all types of paper and electronic documents and forms, transforming them into accurate and actionable information, and delivering to all core business applications, processes and workflows.
NSSC maintains single licenses for the Test and Prod environments.
2. Attestation of Continued Need
Tungsten Automation (formerly Kofax) provides the NSSC’s single source of scanning, emailing, and storing electronic documents. The software automates and accelerates business processes by capturing all types of paper and electronic documents and forms, transforming them into accurate and actionable information, and delivering it all into core business applications, processes and workflows. NSSC maintains single licenses for Test and Prod environments. Kofax is critical to the NSSC’s Document Imaging function.
3. Characteristics and Scope
Users will sign in using only their own Agency-Issued credentials.
Whether the end-user works remotely on onsite, continual attention to the safeguarding of personal/private information is paramount.
If necessary, escalation of the reported concern/product-defect will be made to the appropriate levels of NSSC management.
4. Non-Renewal Impact
The loss of Kofax’s electronic document handling capabilities/services would result in a complete shutdown of document receipt, scanning, processing, and distribution to the functional business areas at the NSSC and other NASA Centers. In other words, there would be widespread mission failures across the Agency. Resulting impacts would affect numerous SLAs and SLIs Agency-wide.
6. Place of Performance:
NASA Shared Services Center, Building 1111, Stennis Space Center, MS (or remotely if authorized).
7. Period of Performance:
The period of performance will be 10/1/2025 through 9/30/2026
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