SOW.docx

This Scope of Work document pertains to Request for Bid 26-2661 issued by the State of California for Microsoft Office Computer Training Services. The procurement seeks comprehensive training services in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook, to be delivered to state employees across multiple agencies and departments. The solicitation requires bidders to provide both in-person and virtual training delivery options to accommodate diverse geographic locations and learner preferences, with flexible course scheduling designed to minimize disruption to normal business operations. The response deadline for proposals is May 27, 2026, with the solicitation posted on May 10, 2026. Successful contractors must demonstrate qualified instructors, establish performance standards, develop appropriate curriculum, and implement delivery methodologies that comply with accessibility standards.

Pricing proposals must be submitted on a per-student, per-course, or daily rate basis, with evaluation criteria encompassing cost-effectiveness alongside training quality, instructor expertise, and organizational capacity. The procurement incorporates set-aside provisions for Certified Business Enterprises (CBEs), small businesses, women-owned businesses, and disadvantaged business enterprises in accordance with state procurement policies. Bidders must complete and submit the CBE Form (Exhibit 6) and all required purchasing forms specified in Appendix A, including declarations of responsibility, conflict of interest disclosures, and certification statements. All proposals must include comprehensive documentation of business classification, ownership structure, years in operation, annual revenues, and detailed descriptions of any certified subcontractors involved in service delivery. Funding derives from California state operational budgets allocated for employee professional development and skills enhancement, with no incumbent contractor identified in the solicitation documents.