SOW.docx

STATEMENT OF WORK

PANIC ALARM SYSTEM SERVICE INSTALLATION AND MAINTENANCE

GENERAL REQUIREMENTS: The effort required hereunder shall be performed in accordance with this Statement of Work and with all other terms and conditions set forth herein.

SCOPE: The contractor is required to provide all services, materials and equipment necessary for the repair/preventive maintenance of CCTV System located at SARP PT LOMA Building 500, to ensure dependable and reliable equipment operation. The scope of work performed under these specifications includes the furnishing of all labor, and parts to perform all repairs on equipment, to assure continued operation at their designed efficiency and capacity. Contractor will conduct (4) quarterly preventative maintenance services for the CCTV System components on an allocated onsite service response. The Contractor will also provide (4) emergency visits each year if issues arise between semi-annual maintenance.

Optional Services: During the base year of the contract the contractor will provide parts replacements on an as needed basis.

LOCATION: Mental Health Department, SARP/OASIS, BLDG 500 (50 Rosecrans St, San Diego, 92106)

CONTRACTOR MAINTENANCE REQUIREMENTS:

CONTRACTOR CORRECTIVE MAINTENANCE REQUIREMENTS:

TRAVEL AND RELATED EXPENSES: Contractor shall be responsible for its service related trip expenses including round trip travel, mileage, and overnight living expenses.

RESPONSE TIME: Contractor shall use commercially reasonable efforts to:

TITLE TO EQUIPMENT: Contractor shall not assume possession or control of any part of the equipment. The government retains ownership to title thereof.

LIABILITY: The Contractor shall not be liable for any loss, damage, or delay due to any cause beyond his reasonable control including but not limited to, acts of government, strikes, lockouts, fire, explosion, theft, floods, riot, civil commotion, war, malicious mischief or acts of God.

UTILITIES: The Contractor may use Government utilities, (e.g., electrical power, compressed air, and water) that are available and required for any service performed under this contract. The building engineer, to ensure compatibility with the Naval Medical Center's electrical wiring and equipment, must approve contractor electrical equipment.

SHIPMENT: The contractor shall not exceed two (2) business days of shipment for all equipment coming from and going to Material Management Department, Biomed Repair Department, Naval Medical Center San Diego.

ACCESS TO EQUIPMENT: Contractor shall be provided reasonable access to all equipment that is to be serviced and utility outlets required to do the service. The contractor shall be free to start and stop all primary equipment incidentals to the operation of the maintained equipment after permission is received from on-duty personnel responsible for such equipment.

GOVERNMENT PERSONNEL: NMCSD employees will not perform maintenance or attempt repairs to equipment while such equipment is under the purview of this contract unless agreed to in writing by the contractor.

PARTS AVAILABILITY: To ensure minimal equipment downtime, contractor shall maintain replacement repair parts and materials necessary to perform each repair or supply said parts and materials within two (2) business days.

LABOR: All compensation for labor from the hours of 0800-1600. Local PST Time is included in the contract price. Any labor performed outside of this timeframe is not included in the contract pricing. If service becomes necessary to be performed between 1600-0800, Parts and materials: All compensation for parts and materials is included in contract price.

PARTS/SUPPLIES QUALITY: Parts and Supplies provided under this contract shall be new.

CONTRACTOR CHECK-IN/CHECK-OUT: Contractor is required to report to the SARP/OASIS Quarterdeck, for Visitor Badges during the hours of 0800-1600, Monday through Friday, prior to and upon completion of any service/repair performed.

The contractor, or his representative, shall complete the vendor supplied Field Service Report to include the following:

Contractor Name Technician’s Printed Name, Telephone Number and Signature Date and Time of Arrival ECN (Equipment Code Number) and Serial Number Time Expended Repairing/Service; Labor Hours, Rate and Materials Summary of Work Performed and Accepted by End-User (Government Representative’s Printed Name and Signature) All Field Service Reports shall be submitted within 72 hours of completion of service.

Completed Field Service Reports are Required Prior to Acceptance of any Invoice.

PREVENTIVE MAINTENANCE AND REPAIR SERVICE SCHEDULES

SERVICES SHALL BE REQUIRED BASED UPON THE FOLLOWING AGREED SCHEDULES:

PREVENTIVE MAINTENANCE: (Check One)

_____ One (1) time per fiscal year _Also as needed for service/repairs_

___X____ Two (2) times per fiscal year __October______ ____April_______

_______ Four (4) times per fiscal year: December/March/June/September

REPAIR: (Check One)

___X___ Monday - Friday, 0800-1600

_______ Seven (7) days per week, 24-hour coverage