SOW Clinton Laundry (002) (002).docx

STATEMENT OF WORK

LINEN RENTAL AND LAUNDRY SERVICES

CLINTON, EL RENO, AND WATONGA INDIAN HEALTH CENTER’S

I. General:

The Indian Health Service (IHS), an agency within the Department of Health and Human Services, is responsible for providing federal health services to American Indians and Alaska Natives. The mission of IHS is to raise the physical, mental, social, and spiritual health of American Indians and Alaska Natives to the highest level and assure that comprehensive, culturally acceptable personal and public health services are available and accessible to members of the 566 federally recognized Tribes across the United States.

To meet the mission, IHS requires contractor support to assist the CIHC facility in providing services for Linen and Floor Mat Services for the Clinton, El-Reno and Watonga Indian Health Center facilities.

II. Background:

The Clinton Service Unit accredited by The Joint Commission and must adhere to The Joint Commission Standard IC.01.02.01, “the organization provided equipment and supplies to support infection prevention and control activities” and Healthcare Laundry Accreditation Council (HLAC) standards. All work completed by vendor shall confirm and meet such standards in order maintain Joint Commission Accreditation.

III. Scope:

The contractor shall provide a non-personal service contract to the Clinton Service Unit (Clinton, El Reno and Watonga Indian Health Center) to comply with The Joint Commission IC.01.02.01 and HLAC standards. Please see the QUOTE SCHEDULE for broken down items.

This shall include:

· Linen Cleaning

· Shall provide linen cleaning services of all soiled linens. Each facility shall maintain all soiled linens in a designed area for contractor pickup.

· Contractor shall document the receipt of linens from each facility and provide receipt of linens by poundage to document the transfer of linen property.

· Contractor shall conduct cleaning of all soiled linens according to Joint Commission standard IC.01.02.01 and HLAC standards.

· Contractor is responsible for ensuring all linens that are property of the Clinton Service Unit are cleaned separate from other facilities/organizations.

· Contractor shall return all linens to each facility in a clean, pressed, uniform manner that is covered with plastic according to industry standard to maintain cleanliness and integrity to ensure there is no adulteration during transit to facility.

· Contractor shall return all room dividers cleaned, pressed and on hangers.

· Upon delivery, contractor shall provide a manifest that documents the linens cleaned. Any variance from pickup receipt shall be noted. Contractor shall return all linens without tears or markings of any kind. Documentation shall also include detergent name, temperature of water and notation that the cleaned linens comply with Joint Commission standard IC.01.02.01 and HLAC standards.

· Delivery carts shall not harm the condition of the floors throughout the facility.

· Floor Mat Rental Services

· Contractor shall provide floor mat exchange services for each facility. All floor mats shall be in good condition with no tears, rips, etc. of any kind.

· Clinton:

· 10 3x4 brown mats

· 2 4x6 brown mats

· 3 2x3 brown mats

· 2 3x10 brown mats

· 2 5x7 brown mats

· Watonga:

· 2 3x4 brown mats

· 1 4x6 brown mat

· 1 2x3 brown mat

· 2 3x10 brown mat

· El-Reno

· 2 3x4 brown mat

· 1 4x6 brown mat

· 2 3x10 brown mat

· 4 2x3 brown mat

· 2 5x7 brown mat

Delivery carts shall not harm the condition of the floors throughout the facility.

IV. Period of Performance:

Approximately one year.

V. Contractor Qualification Requirements:

The contractor shall be accredited by HLAC or demonstrate ability to comply with current HLAC standards and any updates during the life of this contract. Contractor shall provide all permits, licenses, manifests, and safety day sheets required by law and regulation. Personnel with the necessary level of expertise to support the task activities and requirements in this SOW. The contractor shall provide a single point of contact that shall serve as the project manager for the life of the contract. Vendor shall provide three (3) references for review of past performance.

VI. Special Terms and Conditions:

Contractor shall provide a current policy and procedure manual upon solicitation and shall be provide an updated policy and procedure manual upon the renewal of each option year. The policy and procedure manual shall demonstrate compliance with The Joint Commission Standard IC.01.02.01 and HLAC standards.

VII. Schedule of Work:

The contractor shall provide Linen and Floor mat rental and Laundry Services’ at intervals described below:

· Clinton Indian Health Center - 4 times per month

· El Reno Indian Health Center – 4 times per month

· Watonga Indian Health Center - 4 times per month

VIII. Rates of Payment:

Payments will be authorized monthly upon completion of linen and floor mat services and receipt of the deliverable manifest. Payment for linen services will be based upon the number of pounds laundered and mat services will be based upon the number of mats serviced according to size as outlined in section III. No payment shall be rendered for linens not matching those of the Clinton Service Unit. Invoices shall be sent as identified within section XII.

IX. Indemnity and Insurance:

N/A

X. Government Furnished Information, Property and Services:

Clinton Service Unit shall provide all linens such as: blankets, towels, sheets, pillow cases, wash clothes, scrubs, sterile towels, mops and dust mops The vendor is responsible for providing all floor mats.

XI. Invoicing Requirements:

a. The Contractor shall be required to provide an original invoice to Oklahoma City Area Indian Health Service, Division of Financial Management, 701 Market Center Drive, OKC, 73114.

b. Each invoice shall include the following information:

i. Contractor’s name and invoice date.

ii. Contract number or authorization for delivery of services.

iii. Description, price and quantity of services actually rendered.

iv. Name, title, phone number, and complete mailing address of official to whom payment is to be sent.

c. Invoice shall be submitted upon successful completion of the development and implementation phase and no later than ten (10) calendar days following last calendar day of the month for the maintenance phase.

XII. Contracting Officer/Contracting Officer’s Representative/Point Of Contact:

Ronay English Contracting Officer Oklahoma City Area Office 701 Market Drive Oklahoma City, OK 73114 Email: Ronay.english@ihs.gov

Eric Stoneroad Facility Manager/Safety officer Contracting Officer’s Representative Clinton Indian Health Center Email: eric.stoneroad@ihs.gov

Sheila Fuller Housekeeping Supervisor Clinton Indian Health Center Email: Sheila.fuller@ihs.gov

XIII. Applicable Documents:

Healthcare Laundry Accreditation Council http://www.hlacnet.org/#!standards-documents/c16hh

Joint Commission http://jointcommission.org

System for Award Management (SAM) http://www.sam.gov

XIV. Definitions:

Contracting Officer (CO)-A Government employee authorized and warranted to issue contracts and to make subsequent modification(s). The CO has full authority to make determination on all changes and disputes regarding the contract.

Contractor: The individuals as well as organizations awarded a legal binding contract to provide Laundry Cleaning Services.

Credentialing: The process of verifying provider licensure training and education.

Customer Evaluation: Written comments made to the CO regarding the contractor’s performance. This is one of the criteria used to monitor the contractor’s performance.

Federal Acquisition Regulations (FAR) – The FAR is the primary regulation for use by all Federal Executive agencies in their acquisition of supplies and services with appropriated funds.

Past Performance Information: Information entered into National Institute of Health (NIH) database regarding contractor’s actions under this contract. This includes the contractor’s record of conformance to specifications and to standards of good workmanship; the contractor’s record of containing and forecasting costs on any previously performed cost reimbursable contracts, the contractor’s adherence to contract schedules, including the administrative aspect of performance; the contractor’s history for reasonable and cooperative behavior and commitment to customer satisfaction, and generally, the contractor’s business-like concern for the interest of the customer.

Contracting Officers Representative (COR) – A Government employee who assists the CO in the administration of task orders issued under the contract. The COR is primarily responsible for the day to day program management of ordering activity’s task orders