SOW CD WRITER.pdf

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WRSU - Vertex 25ei CD Writer
Solicitation number
RFQ-26-PHX-027
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This is a Statement of Work for a media writer CD/DVD support and maintenance contract for the Whiteriver Service Unit (WRSU) Medical Imaging department. The contractor must provide technical support for a Vertex 25ei System with Starter Package, which includes a PP-100III Autoloader, Vertex Software, 100 White inkjet CD-Rs, 100 White Inkjet DVD-Rs, one multipack inkjet cartridges, 200 paper disc holders, and an Epson DS-530 II Document Scanner. The contract covers a 5-year total period consisting of first-year Advanced Exchange Maintenance followed by a 4-year Advanced Exchange Maintenance Package for Years 2 through 5, with 3-year support for the Epson scanner and 4 hours of remote installation and training via phone.

Technical support must be provided via telephone, email, and WebEx during normal business hours (8:00 A.M. to 8:00 P.M. Eastern Standard Time). The systems are used for distributing diagnostic medical images (DICOM files including X-rays, CTs, and MRIs) to referring physicians and patients, data backup and archiving, HIPAA-compliant secure data transfer, patient access to physical copies, and inter-facility image exchanges. The designated Contracting Officer's Representative is David Soto, Director of Medical Imaging, WRSU, located at 200 West Hospital Drive, Whiteriver, Arizona 85941, telephone (928) 338-3770, email david.soto@ihs.gov. The contractor point of contact is to be determined. Pricing reflects a service discount, with support to be purchased upfront with the system.

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RFQ-26-PHX-027.docx DOCX document
IEE Representation Form.pdf PDF
RFQ-26-PHX-027.docx DOCX document

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MEDIA WRITER CD/DVD SUPPORT & MAINTENANCE 4 YEAR BUNDLE

FOR THE WHITERIVER SERVICE UNIT (WRSU) MEDICAL IMAGING

A. INTRODUCTION:

The Contractor shall provide technical support Vertex 25ei System with Starter Package. ~ System Starter Package, includes PP-100III Autoloader & Vertex Software.

First year Advanced Exchange Maintenance, 100 White inkjet CD-Rs, 100 White Inkjet DVD-R's, one multipack inkjet cartridges, and 200 paper DISC holders and 4- Year Vertex 25ei System Advanced Exchange Maintenance Package (Years 2 thru 5) (Pricing reflects service discount) - Support must be purchased up front with the Vertex 25ei System 4-Year Vertex Scan Advanced DICOMization/Paper Scanning, Software 1-Year Maintenance. -Covers 1 scanner. (after the first year) Epson DS-530 II Document Scanner Year 4 & 5 Support

B. BACKGROUND:

CD/DVD writers burn medical images (DICOM) and reports onto discs for secure, portable sharing with patients or other providers

• Image Distribution: Distributes diagnostic images (X-rays, CTs, MRIs) to referring physicians or patients who need them for consultations or follow-ups.

• Data Backup & Archiving: Acts as a secondary, offline backup of studies, protecting against network failures or system issues.

• HIPAA & Compliance: Facilitates secure data transfer, often with encryption and de-identification features, to meet privacy regulations.

• Patient Access: Accommodates patients who prefer physical copies or lack immediate digital access to online portals.

• Inter-facility Transfers: Enables seamless exchange of images and reports between different hospitals, clinics, and specialists.

C. SCOPE OF REQUIREMENT:

The Contractor shall provide One Technical support via telephone, email and WebEx (online) during normal business hours (8:00 A.M.- 8:00 P.M. Eastern Standard Time)

Support & Maintenance:

• - First year Advanced Exchange Maintenance

• - 4-Year Vertex 25ei System Advanced Exchange Maintenance Package (Years 2 thru 5)

• - Epson DS-530II Large Format ADF Document Scanner With 3-Years Support

• - DD Remote Installation & Training, Phone (4 hours)

D. PERIOD OF PERFORMANCE:

The Contractor shall provide Support & Maintenance Bundle, period covering 4 years after initial 1year coverage for a total of 5 years.

https://www.google.com/search?q=Image+Distribution&ved=2ahUKEwichJG2mJuSAxVPD0QIHU6NI8YQgK4QegQIAxAB

E. DESIGNATED CONTRACTING OFFICERS REPRESENTATIVE (COR):

David Soto, Director of Medical Imaging, WRSU, Telephone No. ( 928) 338-3770, email address: david.soto@ihs.gov, is hereby designated the COR to monitor the requirements of this order on behalf of the government.

1. The Contracting Officer shall designate the COR representing the Government for the purpose of this contract in writing. Such designation will set forth the duties specifically delegated in regard to the performance of this contract. A copy of the designation will be provided to the contractor.

2. The major responsibility of the COR is to ensure Contractor accountability, monitor contract performance, and assist the Contractor in the resolution of program problems encountered during the performance of this contract.

3. The COR shall be responsible for:

a) Monitoring the Contractor’s technical progress, including the surveillance and assignment of performance and recommending to the contracting Officer changes in requirements;

b) Interpreting Statement of Work;

c) Performing technical evaluation as required;

d) Performing technical inspection and acceptance required by the contract;

e) Assisting the contractor in the resolution of technical problems encountered during performance.

The COR’s responsibilities will be to coordinate with the contractor the technical aspects of this service and the review of performance hereunder. The COR does not have the authority to change or alter the order amount, terms and condition mailto:ss:%20%20%20Brian.Campbell@ihs.gov, mailto:ss:%20%20%20Brian.Campbell@ihs.gov, H. WRSU POINT OF CONTACT:

David Soto Telephone: (928) 338-3770 Director of Medical Imaging Email: David.Soto@ihs.gov WRSU Imaging Department 200 West Hospital Drive Whiteriver, AZ 85941

G. CONTRACTOR POINT OF CONTACT (TO BE DETERMINED):

mailto:il:%20David.Soto@ihs.gov

A. INTRODUCTION:
B. BACKGROUND:
C. SCOPE OF REQUIREMENT:
D. PERIOD OF PERFORMANCE:
E. DESIGNATED CONTRACTING OFFICERS REPRESENTATIVE (COR):
G. CONTRACTOR POINT OF CONTACT (TO BE DETERMINED):
DD Account Mgr: Jennifer King
Main Phone: 800-635-6779 831-457-3537 EXT 1411
Email: jenk@datadistributing.com

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