SOW Carpet Cleaning.rtf
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- Attached to
- 637 TRSS CARPET CLEANING
- Solicitation number
- F2MTLE6266AQ01
About this file
This is a Statement of Work (SOW) for carpet cleaning services at the Defense Language Institute English Language Center, JBSA Lackland Air Force Base, Texas. The contractor shall provide comprehensive carpet cleaning services for four buildings (7535, 7447, 7445, and 7437) located at 2235 Andrews Avenue, including all personnel, equipment, tools, materials, vehicles, supervision, and transportation necessary to complete the work. The contractor must maintain a single point of contact and be responsible for all quality control efforts, submitting a Quality Control Plan with the proposal.
The SOW specifies distinct service schedules and requirements for each building. Building 7535 (academic facility) requires services between December 21, 2026 and January 1, 2027; Building 7447 (administrative) between December 14, 2026 and January 1, 2027; Buildings 7445 and 7437 (administrative) between December 7, 2026 and January 1, 2027. All work must occur during 0700-1600 hours with no extensions granted. Standard tasks include vacuuming all carpeted areas using HEPA filtration, spot treating stains, removing and replacing furniture, and shampooing carpets using hot water extraction. Cleaning products must meet Green Seal GS-37, UL EcoLogo, or EPA Safer Choice standards. The contractor must provide fans and dehumidifiers for drying, use yellow caution wet floor signs, and coordinate start dates with the COR at least two weeks in advance. Additional requirements include OSHA compliance, occupational safety and health programs, provision of Personal Protective Equipment, contractor personnel identification badges, and U.S. citizenship verification with Local Area Check clearance for all personnel. Contractor personnel require installation access passes coordinated through the 502 Security Forces Squadron, with information submitted 72 hours prior to start date.
Text of this file
STATEMENT OF WORK
CARPET CLEANING SERVICES
BLDG 7535, 7447, 7445, and 7437
JBSA LACKLAND AFB TX 78236
Background. The Defense Language Institute English Language Center has a requirement for carpet cleaning services for buildings (7535, 7447, 7445, and 7437) located at 2235 Andrews Ave, Lackland AFB TX 78236.
2. Description of Services. The contractor shall provide all personnel, approved equipment, tools, materials, vehicles, supervision, transportation and other items and services necessary to perform carpet cleaning services within this Performance Work Statement (PWS). The contractor shall, at a minimum, maintain a single point of contact for this effort.
3. Specific Tasks.
BLDG 7535
VACUMING ALL CARPETED AREAS
SEE ATCH 1 & 1A
SPOT TREAT SOILED AREA
AS REQUIRED
REMOVE/REPLACE CHAIRS
AS REQIIRED
REMOVE/REPLACE STUDENT DESKS
AS REQUIRED
REMOVE/REPLACE LECTURNS
AS REQUIRED
SHAMPOO/CLEAN CARPETS
ALL CARPETED AREAS
3.1 Due to the academic nature of this building all services must be conducted during the time period: 21 December 2026 – 1 January 2027, 0700 – 1600hrs. No extension will be granted
3.2 Janitorial Closet #1(RM: G34/1st floor) is available for the disposal of environmentally friendly used solutions. Closet #2 (RM: 2134/2nd floor) is available for the disposal of environmentally friendly used solutions
3.3 Janitorial Closet. A janitorial closet (RM: 13) will be available for use by the contractor, without cost, for the purpose of storing materials and equipment, excluding flammable materials. The contractor will be required to maintain odorless and clean closets. Closets will be free of clutter and debris. Cleaning supplies and tools will be stored and organized in such a manner as to allow easy access and movement in closet. Closets provided for janitorial service use will be locked if locks are available. The Government will not be responsible for contractor’s stored supplies or equipment kept in the building/janitor closet.
3.4 Vacuum areas to be cleaned prior to spot cleaning or carpet cleaning. Vacuums must include High Efficiency Particulate Air (HEPA) filtration.
3.5 Spot clean / treat areas as required prior to carpet cleaning. Select stain removal products that match the specific type of stain. Always test the product on an inconspicuous area of the carpet first to ensure it doesn’t cause discoloration
3.6 Clean carpets using hot water extraction. Contractor shall provide fans and / or dehumidifiers to speed up the drying process. Contractor shall clearly delineate the work area using yellow “Caution” wet floor signs.
signs shall remain in place until the carpet is completely dry.
3.7 Cleaning products should meet Green Seal GS-37, UL EcoLogo, or EPA Safer Choice.
3.8 Contractor shall remove all chairs, student desk, etc…lecturns to ensure carpet (all areas) is cleaned in a unified manner.
3.9 Contractor will provide start and end dates to appointed POC for coordination with owning unit should they deviate from par 3.1 this SOW prior to the start of work.
4. Specific Tasks
BLDG 7447
VACUMING ALL CARPETED AREAS
SEE ATCH 2
SPOT TREAT SOILED AREA
AS REQUIRED
REMOVE/REPLACE CHAIRS
AS REQUIRED
SHAMPOO/CLEAN CARPETS
ALL CARPETED AREAS
4.1 Due to the administrative nature of this building all services must be conducted during:
14 December 2026 – 1 January 2027, 0700hrs – 1600hrs. No extension will be granted
4.2 Janitorial Closet are not available for the disposal of environmentally friendly used solutions.
4.3 Vacuum areas to be cleaned prior to spot cleaning or carpet cleaning. Vacuums must include High Efficiency Particulate Air (HEPA) filtration.
4.4 Spot clean / treat areas as required prior to carpet cleaning. Select stain removal products that match the specific type of stain. Always test the product on an inconspicuous area of the carpet first to ensure it doesn’t cause discoloration
4.5 Clean carpets using hot water extraction. Contractor shall provide fans and / or dehumidifiers to speed up the drying process. Contractor shall clearly delineate the work area using yellow “Caution” wet floor signs.
signs shall remain in place until the carpet is completely dry.
4.6 Cleaning products should meet Green Seal GS-37, UL EcoLogo, or EPA Safer Choice.
4.7 Contractor shall remove all chairs, student desk, etc…lecturns to ensure carpet (all areas) is cleaned in a unified manner.
4.8 Contractor will provide start and end date to appointed POC for coordination with owning unit prior to the start of work.
5. Specific Tasks
BLDG 7445
VACUMING ALL CARPETED AREAS
SEE ATCH 3 & 3A
SPOT TREAT SOILED AREA
AS REQUIRED
REMOVE/REPLACE CHAIRS
AS REQUIRED
SHAMPOO/CLEAN CARPETS
ALL CARPETED AREAS
5.1 Due to the administrative nature of this building all services must be conducted during:
7 December 2026 – 1 January 2027, 0700hrs – 1600hrs. No extension will be granted
5.2 Janitorial Closet #1(RM129/1st Floor and RM200/2nd Floor) is available for the disposal of environmentally friendly used solutions.
5.3 Janitorial Closet. A janitorial closet (room 129/200) will be available for use by the contractor, without cost, for the purpose of storing materials and equipment, excluding flammable materials.
The contractor will be required to maintain odorless and clean closets. Closets will be free of clutter and debris. Cleaning supplies and tools will be stored and organized in such a manner as to allow easy access and movement in closet. Closets provided for janitorial service use will be locked if locks are available. The Government will not be responsible for contractor’s stored supplies or equipment kept in the building/janitor closet.
5.4 Vacuum areas to be cleaned prior to spot cleaning or carpet cleaning. Vacuums must include High Efficiency Particulate Air (HEPA) filtration.
5.5 Spot clean / treat areas as required prior to carpet cleaning. Select stain removal products that match the specific type of stain. Always test the product on an inconspicuous area of the carpet first to ensure it doesn’t cause discoloration
5.6 Clean carpets using hot water extraction. Contractor shall provide fans and / or dehumidifiers to speed up the drying process. Contractor shall clearly delineate the work area using yellow “Caution” wet floor signs.
signs shall remain in place until the carpet is completely dry.
5.7 Cleaning products should meet Green Seal GS-37, UL EcoLogo, or EPA Safer Choice.
5.8 Contractor shall remove all chairs, student desk, etc…lecturns to ensure carpet (all areas) is cleaned in a unified manner.
5.9 Contractor will provide start and end date to appointed POC for coordination with owning unit prior to the start of work.
6. Specific Task
BLDG 7437
VACUMING ALL CARPETED AREAS
SEE ATCH 4
SPOT TREAT SOILED AREA
AS REQUIRED
REMOVE/REPLACE CHAIRS
AS REQUIRED
SHAMPOO/CLEAN CARPETS
ALL CARPETED AREAS
6.1 Due to the administrative nature of this building all services must be conducted during the period:
7 December 2026 – 1 January 2027, 0700 – 1600hrs. No extension will be granted
6.2 Janitorial Closet #1(RM124) is available for use for the disposal of environmentally friendly solutions.
6.3 Janitorial Closet. A janitorial closet (room 13) will be available for use by the contractor, without cost, for the purpose of storing materials and equipment, excluding flammable materials. The contractor will be required to maintain odorless and clean closets. Closets will be free of clutter and debris. Cleaning supplies and tools will be stored and organized in such a manner as to allow easy access and movement in closet. Closets provided for janitorial service use will be locked if locks are available. The Government will not be responsible for contractor’s stored supplies or equipment kept in the building or janitor closet.
6.4 Vacuum areas to be cleaned prior to spot cleaning or carpet cleaning. Vacuums must include High Efficiency Particulate Air (HEPA) filtration.
6.5 Spot clean / treat areas as required prior to carpet cleaning. Select stain removal products that match the specific type of stain. Always test the product on an inconspicuous area of the carpet first to ensure it doesn’t cause discoloration
6.6 Clean carpets using hot water extraction. Contractor shall provide fans and / or dehumidifiers to speed up the drying process. Contractor shall clearly delineate the work area using yellow “Caution” wet floor signs.
signs shall remain in place until the carpet is completely dry.
6.7 Cleaning products should meet Green Seal GS-37, UL EcoLogo, or EPA Safer Choice.
6.8 Contractor shall remove all chairs, student desk, etc…lecturns to ensure carpet (all areas) is cleaned in a unified manner.
6.9 Contractor will provide start and end date to appointed POC for coordination with owning unit prior to the start of work.
7. General Information. The Contractor shall be responsible for providing all necessary resources to ensure the successful execution of the custodial services, including:
Management and supervision of contractor personnel.
Routine inspections to maintain quality control.
Procurement and supply of cleaning products, equipment, and tools.
Compliance with all relevant safety and environmental regulations.
Adherence to the services specified in this PWS and agreed-upon service schedules.
. Prompt response to any service requests or emergencies.
Any changes after contract award date must be submitted to and approved by the Contracting Officer (CO) and requires a fully executed modification prior to implementing any changes.
8. Quality Control. The contractor shall be responsible for quality control for all work accomplished during the performance of the task. The contractor shall provide and maintain a Quality Control Plan (QCP) which ensures the requirements in this PWS are met. As a minimum, the contractor shall develop quality control procedures that address the areas identified in Section 1.1.1, Specific Tasks. The QCP shall be submitted with the contractor’s proposal.
9. Quality Assurance. The Government will evaluate the contractor's performance monthly by appointing a COR(s) to monitor performance to ensure services are received. Contractor’s performance will be compared to the contract standards and Services Summary outlined in the Government Quality Assurance Surveillance Plan and PWS. The government may use a variety of surveillance methods to evaluate the contractor's performance to determine if it meets the contract standards.
10. Hours of Operation. The contractor shall provide customer service during normal duty hours of 7:30 a.m. to 4:30 p.m., Central Daylight Time (CDT), Monday through Friday, unless otherwise approved by the COR or CO. Performance of services is required during normal duty hours. Access to work sites will be restricted to the above stated hours and days, unless otherwise approved by the COR or CO, at no additional cost to the Government. If a holiday falls on a scheduled service day, the contractor shall be responsible for rescheduling services for the first day post the holiday observance, unless otherwise instructed by the COR or CO.
New Year's Day January 1st Martin Luther King Jr's Birthday 3rd Monday in January President’s Day 3rd Monday in February Memorial Day Last Monday in May Juneteenth June 19th Independence Day July 4th Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veterans' Day November 11th Thanksgiving Day 4th Thursday in November Christmas Day December 25th
11. Personnel. The contractor shall exercise management and operational control over, and retain full responsibility for, the performance requirement set forth in this PWS. The Government shall not exercise any direct supervision over the contractor’s employees performing services under this contract. All potential concerns and/or disputes regarding this matter shall be coordinated through the Contracting Officer Representative (COR). In addition, to avoid any impropriety, the contractor and customer shall route potential issues through their respective leadership to communicate with the CO.
Removal of Contractor Personnel from Performing on the Contract. The Government reserves the right to require immediate removal from contract performance on the installation or any Government facility. Any individual whose actions raise reasonable suspicion that services may be compromised in any way, or that pose a threat of harm to other contractor/ Government personnel or self. Removal under other circumstances will be subsequent to, and at the direction of the CO only.
If a situation meriting removal occurs as outlined in the previous paragraph, the COR will contact the CO and the contractor's representative within twenty-four (24) hours. A meeting may be required with the CO, COR and contractor representatives to discuss further action.
The CO will notify the contractor when permanent removal is required. In the event of a disagreement between the Government and the contractor, the decision of the CO will be final. During the period of time between the removal and the final decision of the CO, the contractor agrees to provide backup/replacement contractor personnel in accordance with the terms of this contract.
12. Installation Access. Contractor shall coordinate start date, no less than two (2) calendar weeks prior to start of work, with the COR.
13. Occupational Safety and Health. The Contractor shall establish a safety and occupational health program consistent with requirements of the Occupational Safety and Health Administration (OSHA), Title 29 CFR. The Contractor shall also provide Personnel Protective Equipment (PPE) and training consistent with applicable standards. The Contractor shall comply with all national and local fire codes and policies as needed to protect USAF resources (facilities, equipment and USAF personnel). The Contractor shall notify the COR of any malfunctioning equipment. The Contractor shall immediately report all mishaps involving serious personnel injuries, fatalities, and/or Government property/equipment damage occurring on the job to the responsible Safety Office and the Government representative(s). The Contractor shall fully cooperate with any AF led safety investigation and shall not disturb the mishap scene until proper officials authorize movement.
14. Records Management. The contractor shall manage all data created for Government use or legally controlled by the Government, in support of the functional activity or required by AF publication, IAW with the AF Records Management procedures in Air Force Instruction (AFI) 33-322, Air Force Manual (AFMAN) 33-363 and Air Force Instruction (AFI) 33-364 (or their subsequent replacements). The above publications can be found at https://www.e- publishing.af.mil/.
15. Security Requirements, Clearances and Badges. The contractor shall comply with all requirements and procedures IAW DAFFARS 5352.242-9000, Contractor Access to Air Force Installations, the contractor shall comply with the following requirements.
Contractor personnel assigned to this requirement shall be a United States citizen.
Contractor shall have a Local Area Check (LAC) conducted by the contractor and shall identify possible security threats to the installation Security Forces.
| The contractor shall provide the Government with the names, social security numbers, driver’s license numbers and state of issue, date of birth, and country of birth of personnel performing on this task before they will be allowed on the installation. This information shall be provided at a minimum of 72 hours prior to performance start date in order for the COR to coordinate installation access for contract personnel with the 502 Security Forces Squadron, JBSA Lackland, TX. Contract personnel not meeting the minimal standards will not be issued an installation pass and will not be allowed access to the installation. |
| Personnel employed by the contractor must get a pass for their privately owned vehicles at the installation Visitor Reception Center, with proof of following: |
| Liability Insurance |
| Current License Plates |
| Current State Inspection Sticker (If Required) |
| Valid State Driver License |
| A phone number for sponsor on base |
| Vehicles owned by the contractor with the company name permanently printed on them are not required to obtain a pass as long as a current work order is presented at the time of entry. However, current liability insurance, state inspection sticker, and registration is required. The person driving the vehicle must have a valid operator license for the type of vehicle. |
| Upon completion or termination of the contract or expiration of the identification passes, the contractor shall ensure that all base identification passes issued to contractor employees are returned to the issuing office. If a contractor employee has been terminated, the pass will need to be retrieved and returned to Security Forces so that employee does not have base access. If the pass is not retrieved, then SF will need to be notified so base access is not allowed. Upon completion of the contract return all issued installation access passes to the issuing authority. Failure to comply with these requirements may result in withholding of final payment. The contractor is required to provide identification badges for its employees. All contractor personnel shall wear these badges while on duty on the Government site. Badges are required to identify the individual, company name, and be clearly and distinctly marked as contractor. Size, color, style, etc. are to be mutually agreed upon by contractor and client. |
Firearms are prohibited on all JBSA Installations.
16. INSPECTION:
Inspection of completed work will be conducted by: DLIELC/TRSS/TLF: Mr. Victor T. Garcia, 671-0014; Email: victor.garcia.18@us.af.mil or Mr. John Tristan, 671-4823; Email: John.Tristan.1@us.af.mil located at 2235 E Andrews Avenue, San Antonio-Lackland Air Force Base Texas 78236-5609.
17. Attachment(s).
Attachment 1: Floor Plan: Bldg 7535 Attachment 2: Floor Plan: Bldg 7447 Attachment 3: Floor Plan: Bldg 7445 Attachment 4: Floor Plan: Bldg 7445
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