SOW Carpet Cleaning_67CW_BLDG 2167_2169.pdf

STATEMENT OF WORK

67th CYBERSPACE WING ANNUAL CARPET CLEANING_BUILDINGS 2167/2169

25 November 2024

1.0 INTRODUCTION

The 67th Cyberspace Wing HQ facilities are the premier cyber campus in the ACC. These facilities are frequented by VIP’s from both the ACC and USCYBERCOM and maintaining a proper appearance is a must. These requirements are no longer being supported by the

Contracted House Keeping Services. Therefore, the following buildings 2167 and 2169 at Joint

Base San Antonio-Lackland (JBSA-Lackland) require an annual contract to clean approximately

23,048 sq ft of carpet. The contract services required are for inspection, pre-vacuum, pretreatment, apply sanitizer, steam clean, and groom.

2.0 GENERAL SCOPE

Contractor shall provide all labor, equipment, supplies, testing, transportation, and all necessary items to accomplish annual carpet cleaning for buildings 2167, and 2169. These buildings are

Sensitive Compartmented Information Facility (open storage) with the exception of building

2169 second floor; therefore, contractor personnel without top secret clearance will be escorted at all times while inside of the facility. The associated project area shall be returned to its original condition or better upon the completion of work at JBSA-Lackland.

3.0 GENERAL REQUIREMENTS

The contractor shall investigate the existing conditions of all carpeted spaces and obtain all necessary data to complete this SOW. All Government provided layouts and drawings are considered approximations, and the Contractor shall be required to verify all measurements to determine the actual quantities for the purposes of material estimation. The calculation of the carpet space to clean was captured by taking the total sq ft of carpeted space in both buildings

(32,926 sq ft) and subtracting 30% (9877.8) for furniture. Refer to attachment 1-4 for carpeted space overheads with dimensions.

4.0 DESCRIPTION OF WORK

4.1 The contractor shall perform the following services and provide the following goods as needed, and as requested by the 67 Cyberspace Wing facility manager. Such services will vary in nature and may include but shall not be limited to the following (“Goods” and “Services”).

4.1.1 Inspection: Inspection Services, include but not limited to the following:

- A visual walk through, will be performed by the contract, of all carpeted spaces to predetermine the proper execution of the cleaning process.

- The inspection will identify areas that will need to be pre-treated prior to the actual cleaning process.

- The contractor shall notify the Government Agent if it is determined that a specific area cannot be properly cleaned. The Government Agent will then determine the next course of action, be it carpet tile replacement or other solution.

4.1.2 Pre-vacuum:

- The contractor shall perform a pre-vacuum of all carpeted spaces to remove the loose dirt and debris.

- The contractor will be held responsible to replace any carpet that is damaged during the pre-vacuum process.

4.1.3 Pretreat:

- The contractor shall pretreat all carpet targeting stained and high traffic areas.

- The contractor will use Eco-friendly carpet cleaning products to help break down and lift dirt, oil and stains.

- The contractor will agitate, or scrub pretreated areas only as needed to include high traffic areas and stained areas using a medium to soft bristle carpet rake. This process will assist in the breaking up and lifting of dirt, debris and stains.

4.1.4 Apply Sanitizer:

- The contractor will provide a sanitizer/disinfectant to help provide a clean and healthy work environment.

- The contractor will use only Eco-friendly compounds during the application of the sanitizer/disinfectant.

4.1.5 Steam Clean:

- The contractor will steam clean via hot water extraction process using a truck mount unit and/or portable unit.

- The contractor will be held responsible to replace any carpet that is damaged during the steam cleaning process.

4.1.6 Groom:

- The contractor will groom carpet that has been frayed due to daily use and wear and tear during the carpet’s lifespan. This helps maintain a clean appearance and prevent further damage.

5.0 WARRANTY

5.1 Wick-back:

- The contractor will warranty their work with a 10-Day wick back return for service policy. Wick-back is the process where a stain was able to wick back through the carpet after the cleaning service. This applies only to wick-back stains. This does not include new stains.

5.2 Spot Cleaning:

- The contractor will support no more than two (2) emergency spot cleanings per contract year. This service will be accomplished free of additional charge and will be considered as part of this contract.

- Spot cleaning is considered small in nature, such as a coffee spill. Spot cleaning service will not be considered for a complete floor or office. Spot cleaning will, in most cases, not exceed 2 square feet in size.

- Spot cleaning services will be coordinated through a government representative.

- The contractor will have no more than three (3) working days to respond to their coordinated spot cleaning requests.

6.0 CONSTRUCTION/SITE REQUIREMENTS

6.1 Working Hours

All work shall be performed after duty hours (1700 – 2200) Monday through Friday or Saturdays

0800-1600. Work shall not be performed during Federal Holidays. Work can be performed on

Air Education and Training Command Family Days.

List of Federal Holidays:

New Year’s Day 1 January or observed date

Martin Luther King’s Birthday Third Monday in January

President’s Day Third Monday in February

Memorial Day Last Monday in May

National Independence Day 19 June or observed date

Independence Day 4 July or observed date

Labor Day First Monday in September

Columbus Day Second Monday in October

Veterans Day 11 November or observed date

Thanksgiving Fourth Thursday in November

Christmas Day 25 December or observed date

If a Federal Holiday lands on a weekend, there will be an observed date, typically the prior

Friday of the following Monday. Since observed dates vary each year, verify with CO for observed days.

Requests may be placed to work outside of these hours but shall be submitted to the 502d

Contracting Flight (CONF) and the Contracting Office Representative (COR) for approval. Any requests of this type shall be submitted no fewer than three days in advance to when the

Contractor plans to work outside of the designated hours. The request shall be submitted with a description of the type of work, the requested days, and the hours for those requested days.

Note: No approval is guaranteed. The Government reserves the right to approve or deny any request that is placed by the contractor.

7.0 PERIOD OF PERFORMANCE

This contract, base plus 4 years, will require the contractor to perform each year’s annual carpet cleaning no later than the end of the month of the previous year’s execution month.

8.0 ATTACHMENTS:

8.1 Building 2167 1st Floor

8.2 Building 2167 2nd Floor

8.3 Building 2169 1st Floor

8.4 Building 2169 2nd Floor

End Statement of Work