SOW C-MRT 2026 -Draft.docx

STATEMENT OF WORK

FOR

COMMANDER, FLEET READINESS CENTERS

NAVAL AIR TECHNICAL DATA AND ENGINEERING SERVICE CENTER

CONTRACTOR ENGINEERING TECHNICAL SERVICES

IN SUPPORT OF

AIRCRAFT CORROSION CONTROL AND

SUPPORT EQUIPMENT MAINTENANCE

1.0 SCOPE

The Engineering Technical Services Department of Naval Air Technical data and Engineering Service Center (NATEC) provides Engineering Technical Services (ETS) in support of Naval Aviation weapons systems throughout their sustainment life-cycle. In addition to aircraft programs, NATEC is responsible for ETS services in support of all associated systems and equipment. The objective of ETS is to develop the technical skills and abilities of Navy and Marine Corps military, civilian, and Foreign Military Sales (FMS) personnel who are responsible for the operation and maintenance of their assigned aviation weapon system/program. Weapon system maintenance, along with maintenance on associated support equipment, is essential for its successful performance in a military role and is therefore indispensable for both current deployments and national security. It is essential that aircraft be mission-ready and able to perform their military tasking with the minimum possible failures or faults. Military and civilian personnel require specialized training to perform the necessary tasks, particularly those on new or modified systems.

NATEC, San Diego, CA requires Contractor Engineering Technical Services (CETS) to be provided at various Fleet shore activities for the purpose of informing, instructing, and training Navy and Marine Corps military and civilian personnel to be proficient in the installation, operation, and maintenance of Aircraft systems. Additionally, these CETS will provide technical guidance and advice to resolve unusually complex technical problems.

This acquisition is for CETS in support of corrosion control on USN and USMC aircraft and related Support Equipment. The Contractor shall provide Fleet shore activities, CVN, and L class ships technical advice, assistance and on the job training (OJT) to Navy, Marine Corps military and civilian personnel on the prevention, inspection, mitigation, treatment and repair of corrosion on USN and USMC aircraft and related Support Equipment. CFS technical expertise is Aviation Core Disciplines Airframe (AF), Powerplant (PP), Avionics (AV), Electrical (EL) and Ground Support Equipment (GSE). Contractor Field Services (CFS) technical expertise is categorized by Aviation Core Disciplines. This acquisition is for CFS type of Engineering Technical Services (ETS).

2.0 APPLICABLE DOCUMENTS

The following documents are applicable to this Statement of Work (SOW) to the extent specified herein.

2.1 DEPARTMENT OF DEFENSE SPECIFICATIONS

32 CFR Part 117 (formerly known as DoD 5220.22-M), National Industrial Security Program Operating Manual, (NISPOM) DoD INST 3020.41 Contract Support outside of the US DoD INST 5200.48, Controlled Unclassified Information DoD INST 5200.01 DoD Information Security Program (CUI) DoD INST 5230.24 Distribution Statements on Technical Documents DoD INST 5154.31 Commercial Travel Management DoDM 1000.13-M-V1 DoD Identification (ID) Cards1 DoD INST 1035.01, Telework Policy for the Department of Defense DoDM 5400.07, Freedom of Information Act (FOIA) Program

2.2 OTHER GOVERNMENT DOCUMENTS

SECNAV M-5510.36B Department of the Navy Information Security Program OPNAVINST 3440.17A Navy Installation Emergency Management Program NATECINST 12339.1 Navy Civilian Technical Specialist Qualifications and Examination Procedure

STANDARD WORK PACKAGE SWP6754-011 Electronic Local Assistance Request Plus

NAVAIR 01-1A-509-1

3.0 ACRONYMS

4.0 REQUIREMENTS

4.1 GENERAL REQUIREMENTS

4.1.1 COMPATIBILITY

The Contractor shall maintain the capability to prepare documents and software packages compatible with the Government information technology (IT) environment through the security classification of Controlled Unclassified Information (CUI). The current operating environment required for this contract includes:

Microsoft Windows 11 Microsoft 365 Adobe Acrobat Pro Internet access

The Contractor shall maintain the ability to interface with and transfer data to and from requiring office software applications and their upgraded versions. The Contractor shall maintain state-of-the-art anti-virus software and ensure that all media are virus free when delivered. The Contractor shall be capable of Internet and local area network (LAN) communications with the Commander Fleet Readiness Centers, its FRCs, NAVAIR Competencies, NATEC, and other Department of the Navy/Marine Corps offices as required and appropriate. Contractor personnel shall be capable of maintaining real-time communications, both voice and data transfer capabilities, with Commander Fleet Readiness Centers, its FRCs, NAVAIR functional areas, NATEC, and other offices under the Department of the Navy/Marine Corps during working hours whether at Contractor work site or on travel.

4.1.1.1 CYBERSECURITY MATURITY MODEL CERTIFICATION

The Contractor shall be Cybersecurity Maturity Model Certification (CMMC) Level 1 in accordance with DFARS 252.204-7025 Notice of Cybersecurity Maturity Model Certification Level Requirements at the time of award and maintain its certification for the duration of the contract.

4.1.2 WORK LOCATION, HARDWARE AND SOFTWARE, AND MEETING SUPPORT

4.1.2.1 WORK LOCATION

The Contractor shall assign qualified personnel to a Permanent Duty Station in order to support local activities on a daily basis. Approximately 99 percent of work will be performed at the Government site and one (1) percent of work to be performed at other than Government locations. Government site(s) include, but are not limited to Camp Pendelton, CA; Lemoore, CA; Miramar, CA; Point Mugu, CA; San Diego, CA; Jacksonville, FL; Mayport, FL; Kaneohe, HI; New Orleans, LA; Beaufort, SC; Cherry Point, NC; New River, NC; Fallon, NV; Fort Worth, TX; Oceana, VA; Norfolk, VA; Whidbey Island, WA; Iwakuni, Japan; Okinawa, Japan; Atsugi, Japan; and/or other sites as situationally needed.

4.1.2.2 HARDWARE AND SOFTWARE

All hardware and software tools referenced in this SOW for Contractors working off-site will not be provided by the Government. The Contractor shall furnish compatible Government hardware and software tools, including, but not limited to all hardware (i.e., NMCI asset) software upgrades, necessary to match Government capabilities. The Government reserves the right to provide Contractors working off-site software tools that are not available commercially.

4.1.2.3 MEETING SUPPORT

In support of the tasking outlined in this SOW, the Contractor shall have the capability to attend teleconferences and meetings via digital technology.

4.1.3 CONTRACT STATUS REPORTING

The Contractor shall provide the following documentation.

4.1.3.1 TRAINING MATERIALS

The Contractor shall provide prepared training materials to the Government Technical Coordinator (TC) or the Product Support Lead (PSL) in support of training required under this SOW. The Contractor shall provide digital copies of training material for use by other ETS. The Contractor shall also supply necessary material such as lesson guides, course outlines (curricula), training aids (handouts, drawings, PowerPoint slides), and tests (written and practical) in accordance with the Contract Data Requirement List (CDRL A002).

4.1.3.2 TECHNICAL REPORT-STUDY/SERVICES

The Contractor shall provide recommended changes to existing weapon systems/equipment operation and maintenance Technical Manuals (TMs) in technical reports for use by the Government in preparing Technical Publications Deficiency Reports (TPDR). Technical Reports are entered into the Electronic Local Assist Request (ELAR) application within the Customer Relationship Management (CRM) database.

The Contractor shall report operational and maintenance occurrences to the criteria identified in the weapon systems/equipment TM to ensure conformance with weapon systems/equipment maintenance objectives; determine the cause of weapon systems/equipment handling damage and other related problems and recommend corrective actions to the Government. The Contractor shall determine, if able weapon systems/equipment deficiencies/failures, such as mechanical, electrical, or operator caused, in accordance with the requirements of appropriate TMs and provide advice on the development of resolutions.

4.1.3.3 ELECTRONIC COST REPORTING AND FINANCIAL TRACKING SYSTEM REPORTING

The Contractor shall utilize the government provided crosswalk of NAVAIR standard labor categories to the corresponding Government standard Electronic Cost Reporting and Financial Tracking (eCRAFT) system labor categories listed in Attachment 1 to complete the eCRAFT Vendor Report requirement in SOW sections 3.2 Further, the labor category crosswalk aligns to eCRAFT labor categories IAW the descriptions listed at: http://www.navsea.navy.mil/Home/Warfare-Centers/NUWC-Newport/Partnerships/Commercial-Contracts/Labor-Categories/. Note: For labor categories that provide for various levels (I, II, III, IV), the mapped level is based on the best match with the proposed NAVAIR standard labor category.

4.1.3.4 eCRAFT VENDOR REPORT The Contractor shall upload the Contractor's Funds and Man-hour Expenditure Report (commonly referred to as “eCRAFT Vendor Report”) in the Electronic Cost Reporting and Financial Tracking (eCRAFT) System and submit the report on the same day and for the same timeframe as the invoice submission into the Wide Area Workflow (WAWF) module within the Procurement Integrated Enterprise Environment (PIEE) system. Compliance with this requirement is a material requirement of this contract and is documented IAW CDRL A001.

The Contractor’s Fund and Man-hour Expenditure Report shall detail contractor expenditures for labor, materials, travel, subcontractor usage, and other contract charges.

4.1.3.5 eCRAFT ACCESS The Contractor's Funds and Man-hour Expenditure Report is generated using the eCRAFT System Periodic Report Utility (ePRU). The ePRU utility and user manual can be downloaded from: https://www.navsea.navy.mil/Home/Warfare-Centers/NUWC-Newport/Partnerships/Commercial-Contracts/Information-ECRAFT-/ under “Navy eCRAFT Information”.

The link for eCRAFT report submission is: https://www.pdrep.csd.disa.mil/pdrep_files/other/ECRAFT.htm. Refer to the Frequently Asked Questions at the site address above for troubleshooting report uploading issues.

4.1.3.6 SUBMISSION AND ACCEPTANCE/REJECTION

The contractor shall submit reports on the same day and for the same timeframe as the invoice submission in WAWF, IAW section G of the executed contract. The ePRU reported amounts shall match the WAWF invoice amounts. eCRAFT acceptance/rejection will be communicated via e-mail notification from the eCRAFT system.

4.1.3.7 STATUS REPORT

The Contractor shall provide a contractor status report in accordance with the Contract Data Requirement List (CDRL A001). The report shall document the status of contractor effort toward achieving contract objectives.

4.1.4 WORK SCHEDULE, HOLIDAYS, INSTALLATION CLOSURE

4.1.4.1 WORK SCHEDULE

The Contractor shall provide the required services and staffing coverage during normal working hours. Normal working hours are usually 8.5 hours (including a 30-minute unpaid lunch break), with a start time no earlier than 0630 and no later than 0800 each Monday through Friday (except on the legal holidays specified in paragraph 4.1.4.5).

4.1.4.2 COMPRESSED WORK SCHEDULE

Compressed Work Schedule (CWS) is an alternative work schedule to the traditional five (5) 8.5 hour workdays (which includes a 30-minute unpaid lunch) worked per week. Under a CWS schedule, an employee completes the following schedule within a two-week period of time: Eight weekdays are worked at 9.5 hours each (which includes a 30-minute unpaid lunch), one weekday is alternately worked as 8.5 hours (which includes a 30-minute unpaid lunch) and one weekday is not worked by the employee. The result is 80 hours worked every two weeks, with 44 work hours in one week and 36 work hours the other. CWS will only be used with prior agreement of the requirement owner and written permission (documenting agreement) from the COR.

Upon agreement between the Contractor and the Product Support Lead, the Contractor may allow its employees to work a CWS schedule provided the requirements of this SOW are met. If the Contractor chooses to allow its employees to work a CWS schedule in support of this contract, any additional costs associated with the implementation of the CWS schedule vice the standard schedule are unallowable costs under this contract and will not be reimbursed by the Government. Additionally, the CWS schedule shall not prevent Contractor employees from providing necessary staffing and services coverage as required by the Government to the COR/ACOR.

4.1.4.3 TELEWORK

Telework is generally not authorized for services provided by this contract. Services provided under this contract directly support on-site training and assistance at the assigned flight line or permanent duty station, which requires the physical presence of CETS. In very rare circumstances, such as unusual base operating schedule, weather closures, or other emergencies, access to the assigned installation may be temporarily restricted. In such cases, an exception to allow temporary telework may be granted if a workload or remote support opportunity exists during the period of restricted access. If such conditions exist, it must be confirmed in writing by the requirement owner that a temporary exception would benefit the government. Once verified and documented, it must be approved by the Contracting Officer and monitored by the Contracting Officers Representative (COR). Once the requirement, need, or circumstance is complete the CET will return to the normal work schedule (Telework agreement is cancelled). Any telework performed without authorization are unallowable costs under this contract and will not be reimbursed by the Government.

4.1.4.4 OVERTIME

Overtime is generally defined as work in excess of 8 hours in one day and work in excess of forty hours in one week for the regular schedule or number of 8 hour days during a work week shortened by a national holiday as specified in this contract. Payment of overtime premium is covered under Federal Acquisition Regulation (FAR) 52.222-2. All overtime hours must be requested by a government authority, reviewed by Product Support Lead ensuring funds availability and justification of need. Approval, in writing, will be provided by the COR before overtime can be performed by the Contractor.

4.1.4.5 HOLIDAYS

The Government observes the following holidays:

https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays/#url=Overview

With the exception of the events in section 4.1.4.6, the Contractor is permitted to observe the above Holidays in accordance with its corporate policy.

4.1.4.6 INSTALLATION CLOSURE

When Federal facilities are closed by the Government, or when Federal employees are officially excused from work due to a holiday or a special event, severe weather, a security threat, or any other Government facility related problem that prevents Federal personnel from working at the Government facility, Contractor personnel assigned to work at that facility in support of such Federal employees shall follow their parent company’s policies.

While Contractor personnel typically may not perform work on‑site at a Government facility without Federal personnel present, in limited circumstances, work being performed by Contractor personnel may be deemed mission essential and performance of such mission essential work may be authorized to continue at the Government facility despite the facility being otherwise closed for normal operations. The circumstances permitting work being performed by Contractor personnel to be deemed mission essential are extremely limited and generally apply to performance of efforts related to public health, safety, or matters related to national security. The cognizant Contracting Officer must concur with any determination that work being performed by Contractor personnel is mission essential.

4.1.5 MANAGEMENT OF CONTRACTOR PERSONNEL

The Government will neither supervise contractor employees nor control the method by which the contractor performs the required tasks. Under no circumstances will the Government assign tasks to, or prepare work schedules for, individual contractor employees. The contractor shall manage its employees and guard against any actions that are of the nature of personal services or give the perception of personal services.

4.1.6 OTHER DIRECT COSTS

4.1.6.1 TRAVEL

Travel may include general and administrative expenses but shall not include profit.

Temporary Duty (TDY) travel to other locations will be in support of program tasking as required. TDY from an assigned (permanent) duty station may be extensive and will be dependent upon the aircraft/systems supported by the work site.

All TDY Travel in support of the NATEC mission shall be requested VIA NAVAL message by the supported activity, reviewed by the Fleet Liaison and Product Support Lead (PSL), and approved VIA NAVAL message. The COR/ACOR shall approve all travel performed in support of this contract prior to the commencement of the travel.

TDY travel locations include, but are not limited to locations such as Camp Pendelton, CA; Lemoore, CA; Miramar, CA; Point Mugu, CA; San Diego, CA; Jacksonville, FL; Mayport, FL; Kaneohe, HI; New Orleans, LA; Beaufort, SC; Cherry Point, NC; New River, NC; Fallon, NV; Fort Worth, TX; Oceana, VA; Norfolk, VA; Whidbey Island, WA; Iwakuni, Japan; Okinawa, Japan; Atsugi, Japan; and/or other sites as situationally needed. Other Navy and Marine Corps commands/organizations; all NAS and Facilities, MCAS and Facilities, Naval Air Systems Command Headquarters and activities, Navy and Marine Corps Type Command activities ashore and afloat, and Navy and Marine Corps forward deployed units and activities, which may include CONUS and OCONUS locations. This list is not all inclusive as locations may change over the life of the contract.

Occasionally, the Government support requirement will necessitate relocating a Task from one PDS to another. Contractors performing on-site support will have access to workspaces, telephones, printers, facsimile machines, copy machines, shredders, computers, and network access including web servers and applicable databases necessary to carry out assigned tasks. This shall not be construed as Government Furnished Property (GFP).

4.1.6.2 SUBSISTENCE AND LODGING FOR TDY ASSIGNMENTS

Subsistence and lodging for TDY assignments will be paid to the Contractor on an actual basis up to the maximum amounts listed for each TDY assignment location in accordance with the most recent JTR allowances and terms of this contract and in accordance with FAR 31.205-46.

4.1.6.3 HAZARDOUS DUTY ZONE

Contractor personnel may be required to deploy to perform temporary hazardous duty in combat zones. Hazardous Duty Zones may change over the life of the contract.

4.1.6.4 SYNCHRONIZED PRE-DEPLOYMENT AND OPERATIONAL TRACKER (SPOT)

The Contractor may travel in USCENTCOM AOR locations IAW DFARS Clause 252.225-7040. SPOT enables the validation of Contractors Authorized to Accompany the Force (CAAF), their authorization and eligibility for access to specific DoD facilities, and their eligibility for specific Government-Furnished Support (GFS). The Contractor shall initiate a Letter of Authorization (LOA) for each prospective traveler. The Contractor shall use the SPOT web-based system IAW DFARS 252.225-7040 to enter and maintain data with respect to traveling and deployed personnel to generate LOA.

4.1.7 PERFORMANCE TRANSITION

4.1.7.1 PHASE IN TRANSITION

The Contractor shall submit a Phase-In Transition Plan describing the approach for transitioning work from the incumbent contractor during the mobilization period (CDRL A003).

The mobilization period for the incoming transition of the successful contractor will be from date of contract award to the beginning of the period of performance (PoP). The mobilization period shall be utilized to hire and train the Contractor personnel and obtain base access (e.g. Common Access Cards). All personnel shall be hired, trained, and in place by the completion of the mobilization period. Prior to performance, the Contractor shall present documentation to the COR verifying all personnel qualifications are current and meet contract requirements. The Government will notify the Contractor if training requirements are modified to ensure that the Contractor meets current qualifications.

The Contractor shall be fully capable of performing all tasks described within this SOW upon completion of the mobilization period. During the mobilization period, the Contractor may observe all maintenance tasks being performed by the transitioning Contactor, provided it does not interfere with maintenance services

4.1.7.2 PHASE OUT TRANSITION

The Contractor’s overall transition strategy shall be built around maintaining the mission of NATEC with minimal impact, not only in terms of timeliness of performance but also to ensure that critical data and knowledge transfer occurs. Upon termination or expiration of the contract, the Contractor shall ensure an orderly transition of responsibilities concurrent with the transition-in process of the successor company, while minimizing impact to the operation. (CDRL A004)

4.1.8 PROGRAM UNIQUE REQUIREMENTS

4.1.8.1 MAN-DAY RATES AND PER DIEM

Whenever work assignments require Temporary Duty (TDY) aboard a government vessel, the Contractor will be reimbursed at the “Carrier Afloat rate” when the Contractor's Representative is providing services on a carrier while at sea. A work week at sea, without exceptions, equals 40 regular hours and 44 additional or overtime hours for a total of 84 hours. Exceptions include port calls and Holidays. Working ports are billed at no more than 8 hours per workday. Liberty ports are not billable hours. Holidays at sea are billed at 12 hours. Holidays while in port are a day off and billed at 8 hours.

4.1.8.2 INTERNATIONAL DATE LINE

If a ship crosses the international date line (while heading East), the ships’ clocks are set back 24-hours. This results in a 48-hour day and an 8-day work week. During the first 24-hour period the CET charges 8-hours normal time and 4-hour overtime at sea. During the 2nd 24-hour period the CET charges 12-hours overtime at sea for a total workday charge of 8-hours regular time and 16-hours overtime. The following statement is provided if needed to document billing of CETs time.

“DD MMM YYYY crossed international date line. ships clocks were set back 24 hours, repeating DD MMM YYYY, resulting in a 48-hour day/8-day work week. First 24 hours – 8-hours normal time and 4-hour overtime. Second 24-hours – 12-hours overtime for a total workday of 8-hours regular time and 16-hours overtime.”

4.1.8.3 EMPLOYMENT OF DEPARTMENT OF DEFENSE PERSONNEL RESTRICTED

In performing this contract, the Contractor will not use as a consultant or employ (on either a full or part time basis) any current DoD personnel (civilian or military) without the prior approval of the Contracting Officer. Such approval may be given only in circumstances where it is clear that no laws and no DoD or Navy instruction, regulations or policies might possibly be contravened, and no appearance of a conflict of interest will result.

4.1.8.4 TASK NUMBERS ASSIGNMENT

CETS will be assigned and identified by Task Numbers in order to support activities on a daily basis. TDY from an assigned (permanent) duty station may be extensive and will be dependent upon the aircraft/systems supported by the Task Number work site.

4.2 SECURITY

4.2.1 CITIZENSHIP REQUIREMENTS

Only U.S. citizens may perform under this contract. No citizenship waiver/request will be accommodated.

4.2.2 INVESTIGATIVE REQUIREMENTS

4.2.2.1 CLASSIFIED AND CONTROLLED UNCLASSIFIED INFORMATION

All Contractor personnel shall maintain security clearance eligibility commensurate with the level of classification of the work performed as annotated in the Contracts DD-254, Contract Security Classification Specification Form. Contractor personnel shall require access to classified information in the performance of this contract up to and including Secret with a safeguarding level of Secret. The Contractor is responsible for ensuring that all personnel receive the requisite investigation and are favorably adjudicated in accordance with NISPOM rule, 32 CFR Part 117. Contractor employees who fail to meet security clearance requirements may not access classified and controlled unclassified information or perform sensitive duties. In such cases, the Contractor employee may not perform on the contract.

Controlled Unclassified Information including Covered Defense Information (meeting the definition of 48 CFR 252.204–7012(a)) generated and/or provided under this contract shall be marked and safeguarded as specified in DoD Instruction 5200.48, Controlled Unclassified Information (CUI) available at:

https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodi/520048p.PDF. Any product containing Covered Defense Information shall be assigned a distribution statement (distribution statements B through F) using the criteria set forth in DoDI 5230.24 (Distribution Statements on Technical Documents); and have this statement displayed per DoDI 5230.24, Enclosure 3.

Distribution Statement D. (Administrative/Operational), Date. Other requests shall be referred to:

Commander Fleet Readiness Centers, 47038 McLeod Road, Bldg. 447 Patuxent River, MD 20670-1626.

4.2.3 COMMON ACCESS CARD AND/ SYSTEM AUTHORIZATION ACCESS REQUEST

4.2.3.1 COMMON ACCESS CARDS AND LOCAL BADGES

Contractor Common Access Cards (CACs) and facility specific identification badges will be issued by the Government to on-site contractor personnel that requires it and shall be visible at all times while personnel are at the Government site. The Contractor shall furnish all requested information required to facilitate issuance of identification badges and shall conform to Task order specific instructions and facility guidance. All CACs and identification badges issued to Contractor employees shall be returned to the Contracting Officer Representative, or designee, at the Government site in accordance with Task Order instructions and facility guidance following completion of the contract, relocation or termination of an employee, or upon request from the Contracting Officers Representative. The Government will provide the Contractor access to the Government facilities, as required, for the performance of tasks under this contract. Contractor personnel shall comply with Task Order instructions and facility guidance. Other requests for deliverables under this contract shall be referred to the COR of this Task Order for approval.

4.2.3.2 SYSTEM AUTHORIZATION ACCESS REQUEST

All Contractor personnel requiring access to Government Information Technology (IT) systems shall have an approved System Authorization Access Request (SAAR) DD Form 2875 (May 2022 or current) Form on file, and complete required Annual Information Awareness Training. New employees must submit their SAAR forms within thirty (30) days of their first day of work.

4.2.3.3 DEPARTMENT OF DEFENSE CONTRACT SECURITY CLASSIFICATION SPECIFICATION

The Contractor shall comply with security requirements specified in the Department of Defense Contract Security Classification Specification (DD-254) attached to this contract. Information or data that the Contractor accesses shall be handled at the appropriate classification level, unclassified information shall be handled Controlled Unclassified Information. Distribution is authorized to the Requiring Office’s Organization and supported Activity only. Other requests for deliverables under this contract shall be referred to the TPOC/COR of this contract for approval.

4.2.4 INFORMATION SECURITY

When contract support work is performed at the Contractor's facility, the Contractor shall implement and maintain security procedures and controls to prevent unauthorized disclosure of classified information and CUI and to control distribution of CUI in accordance with NISPOM rule, 32 CFR part 117 and SECNAV M-5510.36. When technical training and technical support is performed at the Government's facility, the Contractor shall comply with 32 CFR part 117 National Industrial Security Program Operating Manual (NISPOM), and SECNAV M-5510.36. Contractors shall not store or transmit Controlled Unclassified Information (CUI) on personal information technology systems or via personal e-mail. E-mail containing any DoD CUI shall be encrypted. Prior to sending CUI to any non-Navy Marine Corps Internet (NMCI) addressees, the sender must first positively verify all recipients are authorized access to CUI and have need-to-know. Non-NMCI recipients must have a DoD compliant Private Key Infrastructure certificate that enables electronic transmission via unclassified networks while protecting the CUI with a digital signature and encryption.

4.2.4.1 MARKING

All information generated by the Contractor shall be properly marked. Controlled Unclassified Information including For Official Use Only and Covered Defense Information (meeting the definition of 48 CFR 252.204–7012(a)) generated and/or provided under this Task Order shall be marked and safeguarded as specified in DoD Instruction 5200.48 Controlled Unclassified Information (CUI)) available at: https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodi/520048p.PDF Technical information shall also be marked with appropriate Distribution Statements and Export Control warnings in accordance with DoDI 5230.24 and program Security Classification Guidance.

4.2.4.2 PUBLIC RELEASE FOR CLASSIFIED AND UNCLASSIFIED INFORMATION

Any controlled unclassified information pertaining to this contract shall not be released for public dissemination, including posting to any social media sites such as Facebook or Twitter, unless it has been approved for public release by appropriate U.S. government authority. Proposed public releases shall be submitted for approval prior to release through Commander, Fleet Readiness Center Public Affairs Office, 47038 McLeod Road, BLDG 447, Patuxent River, MD. 20670-1547 prior to release.

4.2.4.3 LOSS, COMPROMISE OR ELECTRONIC SPILLAGE OF CLASSIFIED OR CONTROLLED UNCLASSIFIED INFORMATION All instances of loss, compromise, and electronic spillage of classified or controlled unclassified information shall be reported to the COR, TPOC, and Government Security Office within 24 hours of the incident occurring.

4.2.4.3 OPERATIONS SECURITY (OPSEC)

The Contractor shall develop, implement, and/or maintain an OPSEC program to protect controlled unclassified and classified activities, information, equipment, and material used or developed by the Contractor and any subcontractor during performance of the contract. The Contractor shall be responsible for the subcontractor implementation of the OPSEC requirements. This program may include Information Assurance and Communications Security (COMSEC). The OPSEC program shall be in accordance with National Security Decision Directive (NSDD) 298, and at a minimum shall include:

1) Assignment of responsibility for OPSEC direction and implementation.

2) Issuance of procedures and planning guidance for the use of OPSEC techniques to identify vulnerabilities and apply applicable countermeasures.

3) Establishment of OPSEC education and awareness training.

4) Provisions for management, annual review, and evaluation of OPSEC programs.

5) Flow down of OPSEC requirements to subcontractors when applicable.

While performing at NAVAIR or NAVAIR sites, the contractor shall comply with facility OPSEC program instructions and contribute to organization-level OPSEC efforts. Include OPSEC as part of its ongoing security awareness program and take all required Agency training. Be responsive to supporting OPSEC Manager on a non-interference basis. Protect sensitive unclassified information and activities, which could compromise classified information or operations, or degrade the planning and execution of operations performed by the Requiring Office and contractor in support of the mission.

4.2.5 ANTI-TERRORISM FORCE PROTECTION AND EMERGENCY MANAGEMENT

The work performed on this contract is not Emergency Essential in accordance with OPNAVINST 3440.17A and Government Emergency Management, Antiterrorism or Continuity of Operations Plans. Contractor personnel shall comply with all Government Emergency Management, Antiterrorism or Continuity of Operations Plans and directives. Contractor personnel shall not report for work at Government facilities upon declaration of Force Protection Condition CHARLIE or in any event or emergency where Government officials’ direct curtailment of operations to “Mission Essential Only”. All Contractor personnel assigned to a Government facility shall complete annual Antiterrorism (Level One) and Active Shooter training.

4.3 DETAILED SUPPORT REQUIREMENTS

4..3.1 SUPPORT REQUIRED

Description of labor hours and support requirements at various locations, programs, and billets will be detailed in Attachment 2.

4.3.2 DISCIPLINES SUPPORTED

Support as defined in paragraph 1.2 shall be provided to the aircraft systems, sub-systems and associated systems and equipment, and in the disciplines specified in paragraph 4.3.3. The following acronyms are used, AF = Airframe, GSE = General Support Equipment, and SE = Support Equipment.

4.3.3 SYSTEMS/SUBSYSTEMS SUPPORTED

The following is a list of the systems and subsystems, sometimes referred to as WUC = Work Unit Code, common to the aircraft platforms and associated support equipment sustained under this contract. The systems/subsystems to be supported by each task will be selected from this list and identified in the specific Task Order. Systems and equipment (peculiar to the aircraft configuration) may include:

4.3.4 TECHNICAL TRAINING

The Contractor shall provide technical training and system-specific briefings to Navy, Marine Corps, and DoD civilian personnel as stated in the following SOW sentences.

4.3.5 ACADEMIC INSTRUCTION

The Contractor shall provide on-site academic instruction and on-equipment proficiency training to Navy, Marine Corps, and DoD civilian personnel, Navy Engineering and Technical Services (NETS) Specialists, and other Government employees on the prevention, inspection, mitigation, treatment and repair of corrosion on USN and USMC aircraft and related Support Equipment. Provide on-site classroom and on-the-job training to personnel on maintenance and operation techniques pertaining to adjustment, calibration, troubleshooting, routine maintenance, inspection and repair of support equipment. Provide guidance and instruction on the use of associated special tools and test equipment. Identify needed training programs, devise local training course outlines, lesson plans and written examinations, including guidance to personnel in identifying needed training programs. Emphasize safety precautions to be taken in all training provided. Provide training and instruction for the installation of modifications. Render technical guidance to resolve difficult and unusual maintenance problems. Identify fleet maintenance difficulties and advise on the establishment of changes to maintenance, inspection and training programs designed to improve the quality of maintenance. Provide guidance to maintenance personnel in preparing failure data reports and unsatisfactory reports.

4.3.5.1 TRAIN AND DEMONSTRATE

The Contractor shall train and demonstrate the best methods of installations, modifications, and use of retrofit kits with heavy emphasis on safety precautions.

4.3.5.2 PROVIDE ADVICE ON SUPPLY SUPPORT

The Contractor shall provide advice on supply support problems, which require manufacturer’s assistance or cross-reference of manufacturer-to-Navy part numbers.

4.3.5.3 ASSIST TC AND PSL

The Contractor shall assist the NATEC TC and PSL, for tasks which will ensure Navy and Marine Corps personnel, NETS, and FMS personnel are trained to operate and maintain systems in accordance with Navy Technical Data and the learning objectives derived from the Navy Mission Essential Task Lists. The Contractor shall provide prepared training materials to the Government in support of training required under this SOW to the program TC or PSL. The Contractor shall provide digital copies of training materials for use by other ETS. The Contractor shall also supply necessary materials such as lesson guides, course outlines (curricula), training aids (handouts, drawings, PowerPoint slides, etc.), and tests (written and practical).

4.3.5.4 UTILIZE CNATT CURRICULA

The Contractor shall utilize the Commander Naval Air Technical Training (CNATT) curricula, lessons and performance testing criteria when identified by the TC to provide training. When usage of CNATT training material is deemed necessary, it will be provided by the TC. The Contractor shall provide training completion feedback to the NATEC TC or PSL. Feedback shall include class rosters, test scores if applicable, and student course critiques. All training provided shall meet or exceed the Learning Objectives established by Navy Training System Plans and CNATT. The Contractor shall participate in reviews of CNATT course material. The Contractor shall input the information in the ELAR application within the CRM database. This requirement does not apply to FMS or Special Funded tasks unless requested by the Program Office.

4.3.6 TECHNICAL ADVICE/SUPPORT

The Contractor shall provide technical assistance, advice, and training as stated in the following SOW sub-paragraphs. While working on an active ELAR, work will be documented in the CRM system daily to reflect updates. Documentation of deficiencies identified in any of the following tasks will be documented according to the current CNAFINST 4790.2 series NAMP procedures.

4.3.6.1 IDENTIFICATION AND INSTRUCTION

The Contractor shall provide advice on the identification of, and instruction on the use of special tools, handling equipment, and test equipment associated with and related to the primary equipment/systems.

4.3.6.2 REACH BACK SUPPORT

The Contractor shall provide advice to the NATEC TC or PSL, on problems requiring a quick response from the Fleet Support Team (FST), Fleet Readiness Center, Depot or OEM engineering activity (also known as reach back support).

4.3.6.3 TECHNICAL ADVICE AND ASSISTANCE

The Contractor shall provide technical advice and assistance in accident investigations, failure data reports, and material deficiency reports.

4.3.6.4 OPERATIONAL AND MAINTENANCE INFORMATION

The Contractor shall provide operational and maintenance information available on FST approved modifications to the NATEC TC, NATEC PSL, FST personnel and squadron personnel as requested.

4.3.6.5 INTEGRATED LOGISTICS SUPPORT AND TECHNICAL WORKING GROUP MEETINGS

The Contractor shall participate at Integrated Logistics Support and Technical Working Group meetings convened by the Government, as requested, to provide technical expertise and consultation services and review/advise on Fleet recommendations for changes to weapon systems/equipment.

4.3.6.6 WEAPON SYSTEMS/EQUIPMENT DEFICIENCY ANALYSIS

The Contractor shall identify and analyze weapon systems/equipment deficiencies.

4.3.6.7 ON-SITE TECHNICAL SUPPORT

The Contractor shall provide on-site technical support to operating units, commands and shore-based industrial activities to analyze and identify weapon systems/equipment discrepancies in the operation and maintenance procedures contained in the most current versions of TMs for weapon systems/equipment; compare performance of actual weapon systems/equipment operation and maintenance procedures against the operation and maintenance procedures documented in these weapon systems/equipment TMs. The Contractor shall, when required, evaluate and review technical source data for weapon systems/equipment, such as engineering drawings, engineering change proposals, technical data packages, maintenance plans, logistics support plans, Interim Manual Change Releases, and Interim Rapid Action Changes, for technical accuracy and adequacy for incorporation into the applicable weapon systems/equipment operation and maintenance TMs.

4.3.6.8 RECOMMENDED CHANGES TO TECHNICAL MANUALS

The Contractor shall provide recommended changes to existing weapon systems/equipment operation and maintenance TMs in technical reports for use by the Government in preparing TPDR. Technical Reports are entered into the ELAR application within the CRM database.

4.3.6.9 TECHNICAL MANUAL EVALUATION

The Contractor if able shall determine the cause of weapon systems/equipment handling damage and other related problems, and recommend corrective actions to the Government.

4.3.6.10 ON-SITE ANALYSIS

The Contractor shall perform on-site analysis of weapon systems/equipment deficiencies/failures, such as mechanical, electrical, or operator caused, in accordance with the requirements of appropriate TMs and provide advice on the development of resolutions.

4.3.6.11 TROUBLESHOOT MALFUNCTIONING EQUIPMENT

The Contractor shall provide troubleshooting assistance to Government personnel during repair of malfunctioning equipment.

4.3.6.12 OPERATIONAL WORKSITES AND TRAVEL REQUIREMENTS

The Contractor may be required to work or travel to sites which could include environments that are located at or near weapons magazine areas, flight decks, flight-line ramps, aircraft spots, combat zones, and weapon ready-service areas. The Contractor may be required to travel to activities within the following Navy and Marine Corps organizations/commands; all NAS Facilities and MCAS Facilities, Naval Air Systems Command Headquarters and activities, Navy and Marine Corps Type Command activities ashore and afloat, and Navy and Marine Corps forward deployed units. The Contractor may be required to travel to other activities within the DoD Commands/organizations or DoD type Command activities ashore and afloat, and forward deployed OCONUS units and activities. The Contractor may be required to travel to other countries in support of the USN and USMC aircraft and related Support Equipment.

4.4 LABOR QUALIFICATIONS

The following lists the minimum labor category experience requirements and the functional descriptions for each labor category:

4.4.1 QUALIFICATIONS

The Contractor shall be responsible for assigning personnel having at least the minimum level of education, training, and experience as stated under each labor category specified herein.

4.4.1.1 MANAGER/OPERATIONS MANAGER (PROGRAM MANAGER), BLS 11-1021, SCA N/A

Function: Acts as the overall lead, manager and administrator for the contracted effort. Serves as the primary interface and point of contact with Government program authorities on technical and program/project issues. Oversees contractor execution of the contract requirements. Manages acquisition and employment of program/project resources.

Required education: Manager/Operations Manager shall have a Bachelor of Science (BS) or Bachelor of Arts (BA) degree.An Associates of Science or Associates of Arts degree may substitute the BA or BS requirement if there is evidence of an additional four years of experience.

Required experience: Manager/Operations Manager shall have a minimum ten (10) years of required experience, at least five (5) years of experience must be in program and project management. Additionally, experience must include at least five (5) consecutive years of management supervisory experience.

4.4.1.2 ENGINEERING TECHNICIAN V, BLS 17-3029, SCA 30085

Function: This technician performs non-routine and complex assignments involving responsibility for planning and conducting a complete project of relatively limited scope or a portion of a larger and more diverse project, selects and adapts plans, techniques, designs, or layouts, contacts personnel in related activities to resolve problems and coordinate the work, reviews, analyzes, and integrates the technical work of others. Supervisor or professional engineer outlines objectives, requirements, and design approaches. Completed work is reviewed for technical adequacy and satisfaction of requirements. This incumbent may train and be assisted by lower-level technicians, and performs one or a combination of the following:

a. Designs, develops, and constructs major units, devices, or equipment; conducts tests or experiments; analyzes results and redesigns or modifies equipment to improve performance; and reports results.

b. From general guidelines and specifications (e.g., size or weight requirements), develops designs for equipment without critical performance requirements that are difficult to satisfy such as engine parts, research instruments, or special purpose circuitry. Analyzes technical data to determine applicability to design problems; selects from several possible design layouts; calculates design data; and prepares layouts, detailed specifications, parts lists, estimates, procedures, etc. May check and analyze drawings or equipment to determine adequacy of drawings and design.

c. Plans or assists in planning tests to evaluate equipment performance. Determines test requirements, equipment modification, and test procedures; conducts tests using all types of instruments; analyzes and evaluates test results, and prepares reports on findings and recommendations.

Required education: Engineering Technician V shall have a High school diploma or General Education Degree (GED).

Required Technical Certification Training: Engineering Technician V shall have a certification for a minimum of one of the following:

a. Navy “A” school or service equivalent specific to teaching the discipline on designated TMS and Support Equipment the CETS will be assigned. Navy “C” school or service equivalent specific to teaching Organizational Level Maintenance (O-Level) and Flightline support for the specific program to USN and USMC aircraft and related SE that they will be assigned to.

b. Accredited Vocational Education Institutions teaching the specific discipline and platform that the CETS will be assigned.

c. OEM/Factory Technical training programs specific to O-Level Flightline support.

Required experience: Engineering Technician V shall have at least five (5) consecutive years practical hands-on experience within the last seven (7) years in direct support of tasks described herein.

4.4.2 MAINTENANCE LEVEL

CETS under this contract will support Organizational, Intermediate and Depot levels of maintenance.

4.5: SPECIAL REQUIREMENTS

4.5.1 READY FOR TASKING

All…