SOW_26-LGR-0040_Final.pdf

ARRILaser Film Recorder Service – 2026-LGR-0040

C. STATEMENT OF WORK

C.1. OVERVIEW / BACKGROUND

The Library of Congress (Library) requires contract support to provide access to moving image films in both 16mm and 35mm formats through laser film recording. Within the past few years, the digital scanning of motion picture images has become an increasingly accepted form of preservation. However, for the long-term archival storage of moving images, film stock is still preferred and best practice over digital files. To perform this process, a film recorder is used to record digital images back onto film stock for archival storage. The Library’s National Audiovisual Conservation Center (NAVCC) Packard Campus Film Preservation Laboratory uses ARRILASER Film Recorder, manufactured by ARRI Americas, Inc. This is a highly precise, state-of-the-art device that uses red, green and blue lasers to record a digital image on film stock. The Library has owned and used this device since 2012.

For the device to remain in proper operating order and to protect the Library’s investment and collections, a factory-trained engineer, factory authorized parts, and remote support are required to maintain, service, upgrade, and repair the ARRILASER Film Recorder.

C.2. SCOPE

The Library requires one base year and up to one optional year of maintenance, support, and service for its ARRILASER Film Recorder, Serial Number AL253. These services must ensure the instrument is maintained in optimal operating condition for preservation services and the safety of the Library collections it records. These services must be provided by a factory trained and authorized technician to protect the integrity and proprietary parts and design of the instrument.

C.3. REQUIREMENTS.

The contractor shall provide annual maintenance, support, and service for the AL253 ARRILASER Film Recorder, including the four below areas. The firm fixed price must be inclusive of all labor, parts, and other direct costs required to successfully perform in these four areas. The cost of travel shall not be included in the overall price of the services. Travel will be paid per visit in accordance with Section C.5 below.

3.1. Onsite Visits

The contractor shall provide an unlimited number of demand on-site service visits. The COR will notify the contractor in writing when a service visit is needed. The COR and contractor shall utilize phone and email support to diagnose or identify the issue to determine urgency or priority. Once the need for a service visit is confirmed, the contractor shall coordinate with the COR to schedule the visit at a mutually agreeable date and time. Scheduling must occur within 72 hours of confirmation of the visit but performance shall occur at said mutually agreeable date and time.

3.2. Technicians

The contractor must provide only ARRI factory-trained Service Technician/Engineer labor to perform all maintenance, support, and service of the instrument.

3.3. Remote Support

The contractor must provide priority technical support with a response time, to emails or telephone calls, within two (2) business hours of receipt.

3.4. Parts

ARRILaser Film Recorder Service – 2026-LGR-0040

The contractor must use only factory-certified replacement parts and provide a 1-year warranty on these replacement parts to protect them and the instrument from failure caused by faulty parts. The contractor shall be responsible for providing all shipping for parts and documents at the contractor’s expense. This includes items shipped from Contractor facilities and items shipped from Library of Congress facilities.

C.4. CONTRACT PERFORMANCE

4.1. SCHEDULE OF EVENTS/DELIVERABLES

Paragraph reference Description of Event/Deliverable Due date/Payment schedule

3.1 On-site service visits as requested. Available throughout

Contract period of performance (POP) and scheduled within 72 hours of identified need.

3.3

Priority technical support via email or telephone.

Provided within two business hours of email or phone contact by the Library.

3.4 Factory certified replacement

parts including one year warranty.

Available throughout Contract POP.

4.2. QUALITY CONTROL

The contractor shall maintain and adhere to ARRI Americas Inc. approved quality control and assurance practices. It is the responsibility of the contractor to ensure that contract performance occurs in accordance with the approved service and supply quality standards of ARRI Americas Inc. and the terms of this contract.

C.5. CONTRACTOR TRAVEL

During performance of the contract, the contractor shall be required to travel to the Library’s Packard Campus in Culpeper, Virginia. Travel shall not occur without written approval from the COR and a signed contract modification from the Contracting Officer exercising travel.

Travel pricing shall be firm fixed price, see CLINs 0002 and 0004, and must be in accordance with the Federal Travel Regulation (https://www.govinfo.gov/content/pkg/CFR-2021-title41-vol4/pdf/CFR-2021-title41-vol4.pdf) and GSA Travel Resources (https://www.gsa.gov/travel#tab--povmileage). No labor or parts costs associated with the above identified services are to be included in the price of travel.

Business or First-class travel is not authorized.

https://www.govinfo.gov/content/pkg/CFR-2021-title41-vol4/pdf/CFR-2021-title41-vol4.pdf https://www.govinfo.gov/content/pkg/CFR-2021-title41-vol4/pdf/CFR-2021-title41-vol4.pdf https://www.gsa.gov/travel#tab--povmileage

C. STATEMENT OF WORK