Sources Sought_SIS-Helpdesk 2.docx

SOURCES SOUGHT NOTICE

Tracking Number 632674007

The Defense Information Systems Agency (DISA) is seeking sources for the Spectrum Information Systems (SIS) Helpdesk

CONTRACTING OFFICE ADDRESS:

DISA/Procurement Services Directorate/Defense Information Technology Contracting Organization (DISA/PSD/DITCO)/PS63 6910 Cooper Avenue Fort Meade, MD 20755-0549

INTRODUCTION:

This is a SOURCES SOUGHT NOTICE to determine the availability and technical capability of small businesses (including the following subsets: Small Disadvantaged Businesses, Certified 8(a), Service-Disabled Veteran-Owned Small Businesses, HUBZone Small Businesses and Woman-Owned Small Businesses) to provide the required products and/or services.

The DISA is seeking information from potential sources for the SIS Helpdesk to provide Tier II technical, administrative, and Electromagnetic Spectrum (EMS) operational support at the basic and advanced level for capabilities within the Global Electromagnetic Spectrum Information System (GEMSIS) program portfolio of applications on Secret Internet Protocol Routing network (SIPRNet) and Non-Classified Internet Protocol Routing network (NIPRNet). The applications include Joint Spectrum Data Repository (JSDR), Joint Spectrum Interference Resolution Online (JSIRO), Spectrum Twenty-One (SXXI), and End-to-End Supportability System (E2ESS).

The anticipated Period of Performance is 19 May 2026 – 18 May 2031; one base year followed by four option years.

The primary places of performance will be the Government facilities located at 2004 Turbot Landing, Annapolis, MD 21401 and 6910 Cooper Ave, Ft. George G. Meade, MD 20755.

DISCLAIMER:

THIS SOURCES SOUGHT NOTICE IS FOR INFORMATIONAL PURPOSES ONLY. THIS IS NOT A REQUEST FOR PROPOSAL. IT DOES NOT CONSTITUTE A SOLICITATION AND SHALL NOT BE CONSTRUED AS A COMMITMENT BY THE GOVERNMENT. RESPONSES IN ANY FORM ARE NOT OFFERS AND THE GOVERNMENT IS UNDER NO OBLIGATION TO AWARD A CONTRACT AS A RESULT OF THIS NOTICE. NO FUNDS ARE AVAILABLE TO PAY FOR PREPARATION OF RESPONSES TO THIS NOTICE. ANY INFORMATION SUBMITTED BY RESPONDENTS IS STRICTLY VOLUNTARY.

CONTRACT/PROGRAM BACKGROUND:

Contract Number: HC104719D2028 HC104721F2078 Contract Vehicle: SETI Small Business Incumbent and their size: Innoplex, LLC, Small Business Method of previous acquisition: Small business set-aside Period of performance: 21 September 2021 – 20 June 2026

REQUIRED CAPABILITIES:

1) Incident Management Systems. Describe your experience using DISA Global Service Desk IT Service Management Plus (GSD ITSM+) request and incident management system to create and manage IT incident reports and generate monthly metrics. This required capability is critical as it is used on daily basis.

2) Spectrum Software Tools. Describe your operational, technical, and Tier II customer support experience with the following software tools:

2a. SXXI

· SXXI Client - software-based application utilized for maintaining and updating frequency assignment records, performing geographic and/or parametric data queries, and basic communications analyses. This required capability is critical and is used on daily basis.

· SXXI Helpdesk Utilities - software-based application utilized to administer SXXI Job Accounts, Server Accounts, and monitor the status of SXXI Servers. This required capability is critical and is used on daily basis.

· SXXI Server Manager - software-based application utilized for SXXI server database management. This required capability is critical and is used on daily basis.

· SXXI Domain Manager - software-based application utilized to administer SXXI Server descriptions, IP Addresses, or Host Names. It is used as needed.

2b. JSDR - Alfresco Account Management Tool - web-based application utilized to administer JSDR user accounts and user privileges. JSDR provides user access to spectrum database components through customized queries as well as a universal query, offers analytics on selected data sets, and provides access to spectrum-related documentation. This required capability is critical and is used on daily basis.

2c. E2ESS – E2ESS is comprised of STEPSTONE Editor, STEPSTONE Process Manager, STEPSTONE Explorer, and Host Nation Spectrum Worldwide Database Online (HNSWDO) into one web-based capability. E2ESS provides a data collection tool and database for spectrum supportability business processes. It provides worldwide visibility of host nation spectrum dependent equipment’s supportability. This required capability is critical and is used on daily basis. E2ESS modules are administered using the following:

· STEPSTONE Account Management Tool – A web-based module of STEPSTONE utilized to administer user accounts and user privileges

· HNSWDO Account Management Tool - A web-based module of HNSWDO utilized to administer user accounts and user privileges

2d. Strategic Spectrum Planning Support - SXXI Client and SXXI Server Manager are utilized for the processing of frequency assignments in coordination with support of the National Telecommunication and Information Administration. This capability supports Management of the Frequency Resource Record System and Government Master File frequency record assignment databases. This required capability is critical and is used on daily basis.

SPECIAL REQUIREMENTS:

Vendors must have a Secret Facility Clearance. Please provide your current Facility Clearance level.

SOURCES SOUGHT:

The North American Industry Classification System Code (NAICS) for this requirement is 541330-Engineering Services, with the corresponding size standard of $25.5 M.

In order to make a determination for a small business set-aside, two or more qualified and capable small businesses must submit responses that demonstrate their qualifications. Responses must demonstrate the company’s ability to perform in accordance with FAR clause 52.219-14, Limitations on Subcontracting.

To assist DISA in determining the level of participation by small business in any subsequent procurement that may result from this Sources Sought Notice, provide information regarding any plans to use joint ventures (JVs) or partnering. Please outline the company's areas of expertise and those of any proposed JV/partner who combined can meet the specific requirements contained in this notice.

SUBMISSION DETAILS:

Responses should include:

1) Business name and address;

2) Name of company representative and their business title;

3) Small Business Socio-economic status (if small);

4) CAGE Code;

5) Prime contract vehicles; to include ENCORE III, SETI, NIH CIO-SP4, NASA SEWP V, General Service Administration (GSA): OASIS, ALLIANT II, VETS II, STARS III, MAS (including applicable SIN(s), groups or pools), or any other Government Agency contract vehicle that allows for decentralized ordering. (This information is for market research only and businesses with a valid cage that lack prime contract vehicles are still encouraged to respond to this notice.)

Businesses who wish to respond must send a response via email NLT 4:00 PM Eastern Daylight Time (EDT) on February 26, 2026 to maola.w.masafu.civ@mail.mil, octavia.griffith.civ@mail.mil, sarbjit.singh5.civ@mail.mil, and kimberly.n.irizarry.civ@mail.mil. Interested businesses should submit a brief capabilities statement package addressing the specific questions above (no more than four pages) demonstrating the ability to perform the services listed under Required Capabilities.

Proprietary information and trade secrets, if any, must be clearly marked on all materials. All information received that is marked Proprietary will be handled accordingly. All submissions become Government property and will not be returned. All government and contractor personnel reviewing submitted responses will have signed non-disclosure agreements and understand their responsibility for proper use and protection from unauthorized disclosure of proprietary information as pursuant to 41 USC 423. The Government shall not be held liable for any damages incurred if proprietary information is not properly identified.

For information on DISA’s requirements, you can find current information on our home page: www.disa.mil – that includes current forecast and the current acquisition strategies. If there is no information regarding the requirement you may be inquiring about, then there is no additional publicly available information. Please continue to review www.disa.mil.

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