Sources Sought - Security System Maintenance.docx

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Sources Sought for Security System Maintenance - Hartford, CT
Solicitation number
70CDCR25Q00000012
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This is a Sources Sought notice for a small business set-aside security system maintenance contract for Immigration and Customs Enforcement (ICE) in Hartford, CT. The contract will cover preventive and corrective maintenance services for electronic security systems, including ExacQ hardware and software, iStar Access Control Systems, and video systems. Key service requirements include annual preventative maintenance, system testing, emergency 4-hour on-site responses, user training, 24-hour service, free loaner units, software upgrades, and replacement parts.

Vendors must demonstrate capability in maintaining comprehensive facility electronic security systems, with technicians able to configure, troubleshoot, and repair communication equipment. The Sources Sought notice seeks to identify qualified small business contractors and their socioeconomic classifications. Interested contractors must submit a 5-page response by 4:00 PM EDT on 01 August 2025, via email to specified ICE contacts. The response should detail the company's experience with security system maintenance and configuration. This is a market research notice, and no immediate contract award will result from this solicitation.

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Sources Sought Number: 70CDCR25Q00000012 Classification: J063: Maint/Repair/Rebuild of Equipment—Alarm, Signal, and Security Detection Systems NACIS: 561621: Security Systems Services (except Locksmiths) Size: Total Small business set-aside

Subject: Security System Maintenance Contract for Immigration Customs Enforcement (ICE) Market Research and Sources Sought Notice for potential vendors interested in proposing to a Firm Fixed Price Contract for security system maintenance in Hartford, CT.

The scope of work consists of preventive and corrective maintenance services for ICE electronic security systems in the Hartford, CT field office. Electronic security systems include ExacQ hardware and software, iStar Access Control Systems (ACS), and video systems. Alongside electronic security maintenance, the scope incorporates annual preventative maintenance, system testing, emergency on-site responses within 4 hours, user training and retraining, extended 24-hour service, free loaner units when required, software upgrades, and replacement parts at no cost. Technicians are expected to proficiently configure, troubleshoot, and repair communication equipment and vendors shall possess any certifications required to work on all maintained systems.

This is market research and sources sought notice only. No award will result from this Sources Sought Notice. There is no solicitation available at this time; therefore, do not request a copy of the solicitation. If a solicitation is released, it will be synopsized in accordance with the Federal Acquisition Regulation and its supplements. It is the contractor’s responsibility to monitor the Government Point of Entry for the release of any solicitation.

This Sources Sought Notice is not to be construed as a commitment by ICE to issue a solicitation or ultimately award a contract. Neither unsolicited proposals nor other kinds of offers will be considered in response to this Sources Sought Notice. This Source Sought Notice does not create an obligation on behalf of the Government to make an award of any contract pursuant to this announcement.

The purpose of this sources sought notice is to determine the availability of qualified small business contractors to perform these services and to determine socioeconomic classifications (Large Business, Small Business, HUBZone, Service-Disabled Veteran Owned Small Businesses, Women Owned Small Businesses, etc.) associated with each.

RESPONSE INSTRUCTIONS

Responses are requested with the following information:

1. Contractor’s name, address, points of contact with telephone numbers and e-mail addresses.

2. Business size/classification (to include any designations such as Small Business, HUBZone, Section 8(a) contractor, Service Disabled Veteran owned Small Business, Small Disadvantaged Business, Women Owned Small Business, etc.) Shall be indicated on the first page of submission.

3.) Documentation should be submitted with the following considerations:

a. Describe your capability and experience maintaining and testing complete facility electronic security systems including ACS, Closed Circuit Television (CCTV) system components, and other various components that make up these systems.

b. Describe your capability and experience with configuring and maintaining security systems.

The above requested information shall not exceed a total of five (5) pages on 8.5" x 11" paper, 12 point Times New Roman font, with a minimum of one (1) inch margins all around. Please do not provide standard marketing brochures or catalogs. Responses will be evaluated on the basis of demonstrated functional capability.

Responses are due no later than 4:00 PM EDT on 01 August 2025. Responses received after this date and time may not be reviewed.

Responses shall be submitted via email to John.Cappello@ice.dhs.gov and Sayed.Abubaker@associates.ice.dhs.gov. In the subject line of your email state: Sources Sought 70CDCR25Q00000012 - Response to ICE Security System Maintenance.

No responses will be accepted by mail or fax. Submittals will not be returned. Telephonic responses will not be honored.

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