Sources Sought PAN 040893.pdf

SOURCES SOUGHT NOTICE

PANMCC-26-P-0000 040893

Sources Sought Synopsis: Alarm Monitoring and Telephonic Support Services

1. Introduction This is a Sources Sought notice for market research purposes only, issued by the Department of the Army, Darnell Army Medical Center. This is not a solicitation for proposals, and no contract will be awarded from this notice. The purpose of this notice is to assist the Government in determining the availability and capability of potentially qualified small businesses, including:

• 8(a)

• HUBZone

• Service-Disabled Veteran-Owned Small Business (SDVOSB)

• Woman-Owned Small Business (WOSB)

• Small Disadvantaged Business (SDB)

• Other Small Business concerns

2. Requirement Description The Government requires a follow-on, non-personal services contract to provide 24/7/365 intrusion detection system monitoring and remote telephonic technical support for three (3) of its community-based clinics. The Intrusion Detection and Duress systems at the specified locations are Government Furnished Equipment (GFE).

The contractor shall provide:

• Alarm Monitoring & Reporting: Continuous (24/7/365, including public holidays) monitoring of the Intrusion Detection System. Upon alarm activation, the contractor shall immediately notify designated Government personnel and/or local authorities.

• Technical Support: Provide telephone-based technical support to Government personnel during normal business hours to assist in performing system maintenance and repairs.

TECHNICAL SUPPORT RESPONSE TIMES

The Contractor shall respond to requests for technical support as follows:

Event Type Acknowledge Request

Provide Technical Guidance

Definition

Critical Event 1 Hour 4 Hours An event where a pharmacy cannot be properly secured.

Normal Event 4 Hours 24 Hours Any other event where the system requires repair, but the pharmacy remains secure.

3. Place of Performance The services will be for the following Community Based Medical Homes (CBMH) clinics:

• Killeen Primary Care Clinic: 3404 Kaydence Ct, Killeen, TX 76542

• Harker Heights Primary Care Clinic: 200 East Central Texas Expressway, Harker

Heights, TX 76548

• West Killeen Medical Home: 5200 Bunny Trail, Killeen, TX 76549

4. Period of Performance The anticipated period of performance is 1- year base period date TBD with four (4) one-year option periods.

5. Anticipated NAICS Code The anticipated North American Industry Classification System (NAICS) code for this requirement is 561621 - Security Systems Services (except Locksmiths).

6. Requested Information - Capabilities Statement Interested parties who believe they are capable of performing this requirement are invited to submit a Capabilities Statement. Please limit your response to no more than 5 pages. The statement should include, at a minimum, the following information:

• Company Information: Company name, address, CAGE code, UEI number, and a designated point of contact with name, title, phone number, and email address.

• Business Status: Provide your company's business size and any socioeconomic classifications (e.g., Small Business, 8(a), HUBZone, Service-Disabled Veteran- Owned Small Business (SDVOSB), Woman-Owned Small Business (WOSB)).

• Technical Capability: A brief description of your company’s capability to perform the services outlined in this notice. Specifically address your experience with 24/7 alarm monitoring for government or commercial facilities.

• Personnel Qualifications: Confirmation that your company can provide technicians who hold either a National Institute for Certification in Engineering Technologies (NICET) Level III or an Underwriters Laboratories, Inc. (UL) certification, as required by the Performance Work Statement.

• Past Performance: Provide at least two (2) examples of recent and relevant projects within the last five (5) years that are similar in scope, size, and complexity to this requirement. Include the contract number, project title, period of performance, dollar value, and a customer point of contact (name, phone, and email).

7. Competition Restrictions

• Identify any condition or action that may have the effect of unnecessarily restricting competition with respect to this acquisition. Please contact the MICC Advocate for Competition, Scott Kukes, at scott.d.kukes.civ@mail.mil or 210-466- 3015, if you believe that this action is unreasonably restricting competition.

Include the subject of the acquisition, this announcement, and the MICC POC information from the SAM.gov notice. Provide the specific aspects that unreasonably restrict competition and the rationale for such conclusion.

8. Submission Instructions

• Response Deadline: All responses must be submitted via email no later than 4:00 PM Central Time on March 12, 2026.

• Submit To: Responses should be emailed to Nelva March at nelva.l.march.civ@army.mil.

• Subject Line: Please use the following subject line for your email: "Response to Sources Sought: Alarm Monitoring & Telephonic Support Services."

mailto:scott.d.kukes.civ@mail.mil https://www.google.com/url?q=mailto%3Anelva.l.march.civ%40army.mil