Sources Sought Notice- Rideshare Services.docx

REQUEST FOR INFORMATION

Department of State Transportation and Fleet Management Division Rideshare Services

Notice type: Sources Sought NAICS Code: 485999 Title: Rideshare Services

Description:

The Department of State is conducting market research to determine the availability and abilities of firms that can provide rideshare services for Department personnel.

Section A: Introduction

THIS IS A REQUEST FOR INFORMATION (RFI) ONLY. This RFI is issued solely for information and planning purposes – it does not constitute a Request for Proposal (RFP) or a promise to issue an RFP in the future. This request for information does not commit the Government to contract for any supply or service whatsoever. Further, the Government is not at this time seeking proposals and will not accept unsolicited proposals. The Government will not entertain telephone calls or questions for this RFI. Respondees are advised that the U.S. Government will not pay for any information or administrative costs incurred in response to this RFI; all costs associated with responding to this RFI will be solely at the interested party’s expense. Not responding to this RFI does not preclude participation in any future RFP, if any is issued. As outlined in FAR 15.201(c)(7). The purpose of this RFI is to accomplish market research pursuant to Federal Acquisition Regulation (FAR) Part 10, and to identify vendors capable of performing the functions described herein.

Section B: Background Purpose The Transportation and Fleet Management Division (A/DOES/ES/GSM/TFM) requires a contractor to provide rideshare transportation services for Department of State (DOS) personnel. The contractor will transport DOS employees and contractors between the Harry S. Truman Building (HST), destinations within the National Capital Region (NCR), and any location nationwide in the United States and its territories where rideshare services are available. The contractor will provide these services to support official government business.

Background DOS personnel often need transportation outside regular duty hours for official assignments. The Transportation and Fleet Management Division does not have enough drivers to meet all transportation requests. This shortage results in excessive overtime and impacts operations. Contracted rideshare services will address this gap and ensure DOS personnel receive timely transportation.

Scope The contractor shall provide rideshare transportation services for DOS personnel at the HST, within the NCR, and to any authorized destination nationwide in the United States and its territories where rideshare is available. The contractor shall provide services 24 hours a day, 7 days a week, as requested by authorized DOS personnel.

Period and Place of Performance

· Period of Performance: The contract will begin on the date of award and continue for one year.

· Place of Performance: The contractor shall provide services at the HST, throughout the NCR, and nationwide in all U.S. states and territories where rideshare is available.

Objectives The contractor shall:

· Provide rideshare transportation services for DOS personnel 24 hours a day, 7 days a week, nationwide.

· Allow DOS personnel to request rides using a mobile application or text message.

· Provide real-time trip management and GPS tracking. Only authorized Transportation and Fleet Management Division staff may access trip data.

· Protect all passenger and trip information. The contractor shall not share this information with anyone outside A/DOES/ES/GSM/TFM management staff.

· Designate a single point of contact (POC) for all contract-related communications.

Deliverables

Operating Constraints

· The contractor shall provide 24/7 support for ride requests via app and text message.

· The contractor must provide manual tracking, trip details, and a dashboard for authorized Transportation and Fleet Management Division staff.

· The contractor shall provide GPS tracking for all rides in progress.

· Only authorized Transportation and Fleet Management Division staff may access the dashboard and trip data.

Section C: Responses/Instructions

If your company (including subcontractors) can meet the requirements identified above, please provide a detailed Capabilities Statement that addresses the following information on the company profile and addresses the questions identified below:

Company Profile Questions

Company Name:

Company Point-of-Contact:

Email:

Phone:

DUNS Number:

CAGE Code, if applicable:

Socioeconomic Status under NAICs Code, (Example: HUBZone, Veteran-Owned, Woman-Owned, 8(a), Service Disabled Veteran-Owned)

Current Schedules/GWACs

Registered in the System for Award Management (Yes/No)

On the Excluded Party List (Yes/No)

CAPABILITIES QUESTIONS:

1. What is your company’s capabilities in providing 24/7 on demand transportation services in the National Capital Region (NCR)?

2. Do you have experience with supporting employees with rideshare services continental United States (CONUS).

3. Does your company have the capability to provide real-time trip management and GPS tracking?

4. Briefly explain how your Program Manager coordinates communication with contractor personnel and on-site government CORs and GTMs.

5. Provide past performance on projects with similar size and scope.

How to Respond Please submit your response no later than 03/16/2026 by 5:00 P.M. Eastern, with electronic files sent to the following points of contact:

Lisa Chang, Contracting Specialist at ChangLS@state.gov.

Please title the subject of your email Rideshare Services Requirement At this time, questions will not be accepted.

SBU - CONTRACTING AND ACQUISITIONS