Sources Sought Notice for EAP- Final Copy 4.16.2024.docx

MARKET RESEARCH TEMPLATE PACKAGE

Version Control Date: June 17, 2013

THE U.S. NUCLEAR REGULATORY COMMISSION (NRC) is issuing this Sources Sought Synopsis as a means of conducting market research to determine the availability of potential qualified vendors with the technical capability to provide all management, supervision, administration, and labor for the Employee Assistance Program (EAP). Specific activities include providing assessment, counseling, short-term problem solving, and consultation services for NRC employees and immediate family members who are experiencing personal problems which may be affecting the employee’s ability to function or perform well on the job, and/or may be experiencing work performance and conduct changes due to personal problems. EAP services also include providing financial, legal and work-life referral services to NRC employees and family members at various locations across the country where they may work or reside which include NRC Headquarters in Rockville, MD; King of Prussia, PA (Region 1); Atlanta, GA (Region 2); Chicago, IL (Region 3); Arlington, TX (Region 4); and Chattanooga, TN (Technical Training Center [TTC]). Work-life referral services shall include, but not be limited to, finding child or elder care, planning for college, relocating to a new city, finding pet care, purchasing a car, and home repair.

The applicable North American Industry Classification System (NAICS) code assigned to this procurement is 624190. See more details below for required capabilities.

THERE IS NO SOLICITATION AT THIS TIME. This request for sources and vendor information does not constitute a request for proposal; submission of any information in response to this market survey is purely voluntary; the Government assumes no financial responsibility for any costs incurred.

The purpose of this announcement is to provide potential sources the opportunity to submit information regarding their capabilities to perform work for the NRC free of conflict of interest (COI). For information on NRC COI regulations, visit NRC Acquisition Regulation Subpart 2009.5 (http://www.nrc.gov/about-nrc/contracting/48cfr-ch20.html). All interested parties, including all categories of small businesses (small businesses, small disadvantaged businesses, 8(a) firms, women-owned small businesses, service-disabled veteran-owned small businesses, and HUBZone small businesses) are invited to submit a response. The capabilities submitted by a vendor should demonstrate the firm's ability, capability, and responsibility to perform the principal components of work listed below. The response should also include past performance/experience regarding projects of similar scope listing the project title, general description, the dollar value of the contract, and name of the company, agency, or government entity for which the work was performed.

Organizations responding to this market survey should keep in mind that only focused and pertinent information is requested. If significant subcontracting or teaming is anticipated in order to deliver technical capability, organizations should address the administrative and management structure of such arrangements. Submission of additional materials such as glossy brochures or videos is discouraged.

REQUIRED CAPABILITIES: NRC is seeking to identify sources that are capable of providing EAP services that offer assessment, referral, short-term counseling, and follow-up for employees and their immediate family members dealing with family and marital problems, substance abuse, stress, depression, and many other personal challenges. EAP services include the following:

· Intake Services;

· Assessment Services;

· Case File Management;

· Follow-up Services;

· Telephone Consultation Services;

· Referral Services;

· Supervisor/Management Consultation Services;

· Promotional Materials;

· Legal, Financial and Work-Life Services;

· Wellness Coaching Services;

· Outreach Activities; and

· Supervisory and Employee Orientations.

EAP Counselor The NRC seeks capabilities from an organization that can provide an EAP Counselor in a hybrid (i.e., onsite/offsite) work environment with a minimum of 2 days per week onsite at NRC Headquarters in Rockville, MD, and a schedule of 40 hours per week. The EAP Counselor shall serve as the initial point for an employee who tests positive for drugs.

Substance Abuse Professional In addition, the NRC seeks capabilities from an organization that can provide clinical oversight on substance abuse cases via a Substance Abuse Professional (SAP). The SAP shall have knowledge of, and clinical experience in, the diagnosis and treatment of alcohol and controlled substance related disorders. The SAP shall perform addictions assessment and provide recommendations concerning education, treatment, follow up testing and aftercare and ensure that a treatment plan is prepared for each employee referred for treatment.

Outreach Activities Other activities include directly coordinating with NRC employees for presentations or other on-site EAP services for the Regional Offices and TTC. Examples of outreach activities include: informational services and educational workshops such as the following: How to Deal with Stress, Critical Incident Stress Management (CISM), Conflict Resolution, and employee and supervisor-related workshops not already provided by the on-site EAP Counselor. CISM describes counseling and debriefing services targeted at employees who have experienced a traumatic event. CISM aims to decrease emotional stress and increase overall employee functioning. All outreach activities shall emphasize access to and utilization of EAP services.

Intake Services Intake services for NRC employees shall include a toll-free telephone service (including crisis capability and crisis counseling) available 24 hours a day, seven (7) days a week, 52 weeks a year. Should an employee require assessment services, the intake service shall provide an appointment with a local treatment provider for the employee within 24 hours of the initial contact. The toll-free telephone number shall provide access to an extensive network of licensed behavioral health (e.g., psychologists, clinical social worker) and licensed professionals (e.g., attorneys, financial advisors) nationwide.

Web Portal In addition to the 1-800 number, the NRC requires capable sources of providing a comprehensive EAP website or web portal, accessible to all NRC employees. The EAP website shall allow employees to obtain information on various EAP-related topics and helpful tools such as self-assessments or calculators, and a way for employees to securely request services through the website.

HOW TO RESPOND TO THIS SOURCES SOUGHT NOTICE

If your organization has the capability and capacity to perform, as a prime contractor, one or more of the services described in this notice, then please respond to this notice and provide written responses to the following information. Please do not include any proprietary or otherwise sensitive information in the response, and do not submit a proposal. Proposals submitted in response to this notice will not be considered.

1. Organization name, address, emails address, Web site address and telephone number.

2. What size is your organization with respect to NAICS code identified in this notice (i.e., "small" or "other than small")? If your organization is a small business under the aforementioned NAICS code, what type of small business (i.e., small disadvantaged business, woman-owned small business, economically disadvantaged woman-owned small business, veteran-owned small business, service-disabled veteran-owned small business, 8(a), or HUBZone small business)? Specify all that apply.

3. Is your organization able to provide onsite support services at NRC HQ and other locations as required?

4. Does your company provide the required capabilities listed above? Please indicate your organization's role (prime contractor, first tier subcontractor, and/or supplier) in related contracts.

5. Does your organization have an EAP website for its customers? Is it Section 508 compliant (see https://www.section508.gov/)?

6. Describe your typical staffing mix and labor categories with EAP services.

7. Indicate if your company provides wellness coaching (i.e., program that helps employees make and maintain positive lifestyle changes) and the frequency of wellness coaching.

8. Indicate if your organization could fulfill at least 50% of the dollars of the services that may be required with your own organization’s employees.

9. The NRC is looking for a response time of scheduling a local provider for its employees within 24 hours of submitting a request. Is this your typical response time? If not, please describe your typical response time.

10. If applicable, describe any additional services provided by your organization as part of EAP services that are not referenced above.

11. Indicate whether your organization offers any of the required capabilities described in this notice on one or more of your company's own Federal Government contracts (i.e., GSA Federal Supply Schedule contract or Government wide Acquisition Contracts) that the NRC could order from and, if so, which services are offered. Also, provide the contract number(s) and indicate what is currently available for ordering from each of those contract(s).

12. Provide a standard, non-proprietary commercial price list or similar standard non-proprietary commercial pricing information for how your company sells, as a prime contractor, required capabilities described in this notice that your organization has experience providing. Also, indicate what is included in that pricing.

13. Is your organization currently performing or have in the past performed same or similar services as those listed above for any of the licensees regulated by the NRC? If so, which licensees? See http://www.nrc.gov/about-nrc/regulatory/licensing.html for more information on NRC licensing.

14. Has your organization previously faced organizational conflict of interest issues with NRC? If so, what were they and how were they mitigated or resolved?

Interested organizations responding to this Sources Sought Synopsis are encouraged to structure capability statements in the order of the area of consideration noted above. All capability statements sent in response to this notice must be submitted electronically, via e-mail, to Jenny Ford at jennifer.ford@nrc.gov, either MS Word or Adobe Portable Document Format (PDF), within 15 calendar days from the date of publication of this notice.

DISCLAIMER AND NOTES: Any organization responding to this notice should ensure that its response is complete and sufficiently detailed to allow the Government to determine the organization’s potential capability and capacity to perform the subject work. Respondents are advised that the Government is under no obligation to acknowledge receipt of the information received or provide feedback to respondents with respect to any information submitted. All responses to this notice must be 10MB or smaller in size; otherwise, the NRC server will reject the response. Respondents may submit more than one response in order to stay under the 10MB threshold. After a review of the responses received, a pre-solicitation synopsis and solicitation may be published in SAM.gov. However, responses to this notice will not be considered adequate responses to a solicitation.

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