Sources Sought Notice.pdf

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Kardex VLM Preventative Maintenance
Solicitation number
IHS1508113
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This is a Sources Sought notice from the Indian Health Service (IHS) seeking to identify Indian Small Business Economic Enterprises (ISBEEs) capable of providing preventative maintenance for Kardex Vertical Lift Module systems in Oklahoma City, OK. The requirement covers maintenance and support of three Kardex Vertical Lift Modules (Model XP 500-3650X813-US, manufactured in 2020) and one Vertical Carrousel Module (Model RS 350.1.3050.6.49524, manufactured in 2019) at the National Supply Service Center Distribution Center.

Interested vendors must submit capability statements and the Buy Indian Act Indian Economic Enterprise Representation Form to Contract Specialist Forrest Ward at Forrest.Ward@ihs.gov by 4:00 PM PST on February 26, 2025. Submissions are limited to 5 pages and must include company details, socioeconomic status, SAM/UEI number, POC information, DUNS, CAGE code, Tax ID, and GSA Schedule information. The contract will have a 12-month base period with four 12-month option years. Contractors must provide factory-trained and certified personnel, with services performed during regular business hours (Monday-Friday, 7:00 AM to 3:30 PM). This notice is issued under the Buy Indian Act (25 U.S.C. 47) which gives preference to Indian Economic Enterprises.

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This is a Sources Sought notice. This is NOT a solicitation for proposals, proposal abstracts, or quotations. Pursuant to 48 CFR Part 326, Subpart 326.603-3 and IHM 5.5-6, Indian Health Service must use the negotiation authority of the Buy Indian Act, 25 U.S.C. 47, to give preference to Indian Economic Enterprises (IEE) whenever the use of that authority is authorized and practicable.

The Government is seeking to identify Indian Small Business Economic Enterprises (ISBEEs) capable of performing the below Indian Health Services (IHS) requirement. Any vendor responding to this notice should submit their capability statement as well as the Buy Indian Act Indian Economic Enterprise Representation Form (attached). Instructions for submission are outlined below.

Indian Small Business Economic Enterprises (ISBEEs) and other small business are highly encouraged to respond to this notice. However, firms should understand that generic capability statements are not sufficient for effective evaluation of their capacity and capability to perform the work required.

Responses must directly demonstrate the company’s capability, experience, and ability to provide preventative maintenance for Kardex Vertical Lift Modules in the Oklahoma City, OK area.

The Government requests interested parties submit a written response to this notice, which includes:

a. Company Name.

b. Company Socioeconomic Status.

c. Company System for Award Management (SAM) Unique Entity Identifier (UEI) number.

d. Company point of contact, mailing address, and telephone number(s), and website address

e. Name, telephone number, and e-mail address of a company point of contact who has the authority and knowledge to clarify responses with government representatives.

f. DUNS Number:

g. Cage Code:

h. Tax ID

i. Date submitted.

j. Applicable company GSA Schedule number or other available procurement vehicle.

k. Company’s System for Award Management (SAM) registration status. All respondents must register on the SAM located at http://www.sam.gov/.

l. Submit Indian Health Service Buy Indian Act Indian Economic Enterprise Representation Form

(attached)

Disclaimer and Important Notes. This notice does not obligate the Government to award contract. Any information provided by industry to the Government as a result of this sources sought synopsis is strictly voluntary. Responses will not be returned. No entitlements to payment of direct or indirect costs or charges to the Government will arise as a result of contractor submission of responses, or the Government's use of such information or otherwise pay for the information provided in response. The Government reserves the right to use information provided by respondents for any purpose deemed necessary and legally appropriate. Any organization responding to this notice should ensure that its response is complete and sufficiently detailed to allow the Government to determine the organization’s qualifications to perform the work. Respondents are advised that the Government is under no obligation to acknowledge receipt of the information received or provide feedback to respondents with respect to any information submitted. After a review of the responses received, a pre-solicitation synopsis and solicitation may be published on a government GPE. However, responses to this notice will not be considered adequate responses to a solicitation.

Confidentiality. No proprietary, classified, confidential, or sensitive information should be included in your response. The Government reserves the right to use any non-proprietary technical information in any resultant solicitation(s).

How to respond: Please include the notice IHS1508113 VLM Preventative Maintenance in the subject line. Responses must be submitted via email to the Contract Specialist, Forrest Ward at Forrest.Ward@ihs.gov no later than 4:00 PM PST on February 26, 2025.

Capability statements will not be returned and will not be accepted after the due date. The maximum number of pages for this submission is five (5) pages.

DEPARTMENT OF HEALTH & HUMAN SERVICES

Indian Health Service

Office of Management Services Division of Acquisition Policy (DAP)

5600 Fishers Lane Rockville, MD 20857

INDIAN HEALTH SERVICE

BUY INDIAN ACT

INDIAN ECONOMIC ENTERPRISE

REPRESENTATION FORM

SOLICITATION/SOURCES SOUGHT/RFI #: _________________________________________________

PROJECT TITLE: ________________________________________________________

DATE: ___________________________________________________________________

In accordance with 25 U.S.C. 47 the Buy Indian Act, the signature below constitutes self-certification that the Offeror meets the definition of an “Indian Economic Enterprise” (HHSAR 326.601) in response to this Sources Sought Notice, Request for Information (RFI) or Solicitation and resultant contract.

The enterprise must meet the definition of “Indian Economic Enterprise” throughout the following time periods:

(1) At the time an offer is made in response to this solicitation;

(2) At the time of contract award; and

(3) During the full term of the contract performance period. At any point during these periods, if the Contractor no longer meets the eligibility requirements, the contractor must provide immediate written notification to the Contracting Officer.

Individual Contracting Officers may require documentation of eligibility before awarding a set-aside or sole source contracts under the Buy Indian Act and awards may be subject to protest if the eligibility of the successful Offeror is in question. In addition to the self-certification requirements, successful Offerors must also be registered with the System of Award Management (SAM).

Any false or misleading information submitted by an enterprise when submitting an offer in consideration of an award set-aside under the authority of the Buy Indian Act is a violation of the law and punishable under 18 U.S.C. 1001.

False claims submitted as part of contract performance are subject to the penalties enumerated in 31 U.S.C. 3729 to 3731 and 18 U.S.C. 287.

REPRESENTATION

The Offeror represents as part of its offer that it does _____, does not _____ meet the definition of an “Indian Economic Enterprise” with “Indian Ownership” under the authority of the Buy Indian Act.

Name of the 51% owner of IEE Firm

Certifying Signature

Print Name

Name of Federally Recognized Tribal Entity

Business Name

UEI Number

Department of Health and Human Services

National Supply Service Center (NSSC)

Statement of Work (SOW) Oklahoma City/DC – Kardex Vertical Lift Systems Preventative Maintenance, Software Support, and

Repair

1. PURPOSE OF THE PROJECT

The Oklahoma City Area Office (OCA), Indian Health Services (IHS), National Supply Service Center (NSSC), have a requirement for preventative maintenance and support of three (3) Kardex Vertical Lift Module (VLM) systems and one (1) Vertical Carrousel Module (VCM). The enclosed shelf-based storage systems are designed to increase capacity in a more compact footprint for warehouse needs, securing stored goods, saving space, and improving inventory control. The NSSC Distribution Center currently houses four (4) systems.

2. DETAILED DESCRIPTION OF THE TECHNICAL REQUIREMENTS

The contractor shall provide preventative maintenance, software support, and repairs for the existing Kardex systems at the National Supply Service Center.

Preventative Maintenance, software support, and repairs for the equipment below:

3 - Vertical Lift Module, Manufacturer: Kardex, Model: XP 500-3650X813-US, Year Manufactured:

o SN: 20001786/001 o SN: 20001786/002 o SN: 20001786/003

1 - Vertical Carrousel, Manufacturer: Kardex, Model RS 350.1.3050.6.49524, Year Manufactured:

o SN: 102006481

This statement of work covers the preventative maintenance, software support, and repair of the Distribution Center's four (4) Kardex systems.

3. PROFESSIONAL QUALIFICATIONS:

Contract personnel are to be factory-trained, certified, and experienced with the Kardex Vertical Lift Systems. The contractor’s service and test equipment are to be manufactured recommended, specified, designed, and calibrated.

4. PERIOD OF PERFORMANCE

The base year Period of Performance will be 12 months from the date of award with four (4) twelve (12) month option years.

5. LEVEL OF EFFORT

National Supply Service Center (NSSC)

5.1. The contractor shall provide the preventative maintenance of the Kardex Systems, located at the National Supply Service Center Distribution Center.

5.2. The contractor shall provide the software support of the Kardex Systems, located at the National Supply Service Center Distribution Center.

5.3. The contractor shall provide repair of the Kardex Systems, located at the National Supply Service Center Distribution Center.

5.4. The contractor shall provide the supply management specialist supervisor or designee an ETA.

5.5. The contractor shall provide preventative maintenance, software support, and repairs to equipment during regular business hours unless prior arrangements are made with the supply management specialist supervisor. Regular business hours are Monday through Friday 7:00 a.m. to 3:30 p.m.

5.6. Training: N/A

6. SPECIAL REQUIREMENTS

6.1. In accordance with HHSAR 304.1303, To ensure compliance with Homeland Security Presidential Directive-12: Policy for a Common Identification Standard for Federal Employees and Contractors (HSPD-

12) It is the IHS policy that all staff and contractors who require physical access to federally controlled facilities and logical access to the IHS Information Technology (IT) networks and systems must obtain an HSPD-12-compliant access card. Individuals will be issued an access card upon meeting the HSPD-12 requirements and a favorable background investigation.

6.2. The US PHS National Supply Service Center (NSSC) is a tobacco/smoke-free environment (buildings and grounds). No tobacco/smoking use will be tolerated during service.

6.3. Security Requirements: Contractor personnel will be required to contact the government-designated point of contact upon arrival when reporting for service calls or delivery supplies. The contractor shall be responsible for the security of all organizational information. Current rules and regulations applicable to the premises, where the work shall be performed shall apply to the contractor and its employees while working on the premises. These regulations include but are not limited to, escort by a National Supply Service Center (NSSC) official, presenting valid identification, smoking restriction, and any safety procedures.

6.4. The contractor shall not disclose or cause to disseminate any information concerning the operations of the National Supply Service Center (NSSC). Such action(s) could result in a violation of the contract and possible legal actions.

6.4.1. All inquiries, comments, or complaints arising from any matter observed, experienced, or learned of as a result of or in connection with the performance of the contract, the resolution of which may require the dissemination of official information, shall be directed to the government’s designated representative.

National Supply Service Center (NSSC)

7. DELIVERABLES AND REPORTING REQUIREMENTS

7.1. Delivery: The contractor will coordinate the delivery, installation, and training date with the designated government employee. The government will provide the contractor with dock access and building access for this sole purpose. The designated government employee will work with the pertinent government agency(ies) to secure the needed dock access. No deliveries can be made after 3:15 pm. Driver needs a valid ID.

7.2. Contractor Point of Contact: The contractor shall furnish one designated point of contact (POC) to the government’s designated representative for coordination of supplies, delivery, and/or maintenance. The POC will be empowered to make daily decisions to ensure that the contract implementation and day-to-day maintenance meet the terms and conditions of this contract.

7.3. Contractor’s Phone Numbers: The contractor shall provide a toll-free telephone number for service calls, which must be answered during at least eight working hours, between 7:00 am and 3:30 pm, Monday through Friday.

7.4. Personnel Qualifications: Service Technician or Engineer authorized to provide maintenance for the Kardex systems.

8. GOVERNMENT-FURNISHED PROPERTY, FACILITIES AND SERVICES

8.1. The Government shall supply: N/A

9. CONTRACTOR FURNISHED PROPERTY, FACILITIES AND SERVICES

9.1. Required personnel, materials, supplies, and equipment: The contractor shall furnish all personnel, materials, supplies, and equipment required to perform work under the contract.

10. CHANGES TO THE STATEMENT OF WORK (SOW)

Any changes to this SOW shall be authorized and approved only through written correspondence from the Contracting Officer. Costs incurred by the contractor through the actions of parties other than the Contracting Officer shall be borne by the contractor.

11. DELIVERABLES/PERFORMANCE MATRIX

The contractor will be evaluated over the contract with the quality of their service, maintenance, and response to service call requests. Goal of 95% or greater.

11.3 Provided quality customer service according to NSSC mission: Yes No

11.4 Met the terms of the SOW: Yes No

National Supply Service Center (NSSC)

11.5 Vendor available and service requests answered timely

(within one business day): Yes No

11.6 Issues were addressed and resolved in a timely manner (within 24 hours for non-operational equipment or 48 for Limited operations): Yes No

11.7 Invoices accurate and received timely: Yes No

Program Manager Signature:_________________________ Andrea Klimo

Digitally signed by Andrea Klimo Date: 2025.01.21 15:24:41 -06'00'

SOLICITATION_NUMBER:
PROJECT_TITLE:
DATE:
Does: Off
DoesNot: 0
NameOfTribalEntity:
BusinessName:
DUNSnumber:
OwnerName:
PrintName:

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