Sources Sought Draftv1.1 ss notes 23 July.docx

Title: Continuous Integration and Continuous Delivery (CI/CD) Tier 1, and Tier 2 Support

Notice Type: Sources Sought Notification

PSC Code: DA10

NAICS Code: 541519

Point(s) of Contact: Nicole Tokash, nicole.tokash.civ@army.mil

BACKGROUND: The Defense Commissary Agency (DeCA), a component of the Department of Defense (DoD) reporting to the Under Secretary of Defense for Personnel and Readiness, is responsible for operating a worldwide network of 235 commissaries across 45 states, 13 countries, and two U.S. territories. Headquartered at Fort Lee, Virginia, DeCA serves Active Duty, Reserve, and National Guard members, military retirees, service-connected disabled veterans, authorized family members, and other eligible patrons by providing quality grocery and household products at significant savings. The Agency manages annual sales exceeding $4.6 billion, employs more than 14,000 personnel, and supports approximately 3,000 checkout lanes, including self-checkout capabilities. Operational oversight is provided through five area offices—East, Central, West, Europe, and Pacific—which oversee commissary operations worldwide, supported by eight Central Distribution Centers (CDCs) and one Central Meat Processing Plant (CMPP) that provide critical logistics and supply chain support.

To support its mission and modernize enterprise operations, DeCA is advancing its digital transformation strategy by leveraging integrated SAP Retail Cloud technologies to enable near real-time, data-driven decision-making across the enterprise. DeCA envisions an operating environment with timely access to accurate, reliable, and actionable data to improve operational efficiency, increase sales, reduce costs, and maximize the value of the commissary benefit for eligible patrons. The Agency seeks industry solutions capable of sustaining and enhancing its SAP environment through innovative approaches that maintain a Clean Core architecture, support interoperability with existing systems and technologies, and enable continuous modernization. As part of this effort, DeCA is transitioning its SAP Retail Cloud program from implementation into a continuous Agile operations model supported by a Continuous Integration/Continuous Delivery (CI/CD) framework that provides Tier 2 support while delivering ongoing enhancements to meet evolving mission requirements.

PURPOSE: The Defense Commissary Agency (DeCA) is conducting market research to identify interested and capable businesses, stimulate industry awareness, and gain feedback to improve the acquisition strategy and planning process.

This is not a solicitation announcement. This notice is for planning purposes only and is not to be construed as a commitment by the Government. The Government will not reimburse respondents for any costs incurred in preparation of a response to this notice. Any information submitted by respondents to this notice is strictly voluntary. The Government will not award any contract based on the information received from this notice.

The Government will utilize information received from this notice to assist in acquisition planning and identifying small businesses’ capabilities. The Government reserves the right to consider a set-aside for small businesses or one of the small business socioeconomic contracting programs (e.g., 8(a), HUBZone, service-disabled veteran-owned small business (SDVOSB), and women-owned small business (WOSB) including economically disadvantaged women-owned small businesses (EDWOSB))

Any resultant set-aside contract or task order for services will include the applicable clause at RFO FAR 52.219-14 – Limitations on Subcontracting. Respondents (e.g., primes) intending to utilize subcontractors should provide information detailing how the prime will not pay more than 50 percent of the amount paid by the Government for contract performance to subcontractors that are not similarly situated entities (SSEs), as defined within RFO FAR 52.219-14. A respondent (prime) utilizing a subcontracting arrangement will need to have the infrastructure and resources in place to manage the entire contract, including all task orders (if applicable).

DESCRIPTION OF REQUIREMENT:

1. This requirement establishes a Continuous Integration and Continuous Delivery (CI/CD) operational support model for the SAP Retail Cloud environment, providing Tier 1 and Tier 2 support while leveraging SAP Tier 3 support for product-related issues. It transitions the program from the "Confirm" phase into a continuous, Agile-based operational state, ensuring that the "Clean Core" is maintained while addressing evolving mission requirements.

2. The Government anticipates this effort to be a firm fixed price (FFP) type contract. This is a new contract requirement.

3. North American Industry Classification System (NAICS) code is 541519 with a small business size standard of 34 Million Dollars.

SUBMISSION: Interested parties should provide a Capability Statement (no more than 10 pages). Illustrations such as tables, flowcharts, organizational charts, process charts or other similar type informational charts may be used, and they will be counted against the page count limitations. Electronic responses (i.e. email) are preferred and telephonic request for information will not be honored. Interested sources who submit data are responsible for appropriately marking information if it is proprietary in nature. No request for capability briefings will be honored as a result of this notice. Responses that do not conform to the response instructions may not be considered by the Government. Standard company brochures will not be reviewed.

Interested parties that possess the capabilities to meet the above requirements are invited to submit a Capability Statement. The Capability Statement must include the following information:

1. Company Profile:

• Company Name

• Address

• Point of Contact (Name, Title, Phone, Email)

• CAGE Code and UEI Number

• SAM Registration Expiration Date

2. Business Size/Socioeconomic Status: Identify your business size under NAICS 541519 (e.g., Large Business, Small Business, 8(a), HUBZone, SDVOSB, WOSB).

3. Technical Capability: Describe your company's experience providing SAP Retail Cloud support, Agile software development, DevSecOps/CI/CD pipelines, Tier 1/Tier 2 operational support, SAP Business Technology Platform (BTP), S/4HANA, and enterprise cloud environments comparable in size and complexity to DeCA.

4. Industry Feedback: Any technical questions, clarifications, or feedback regarding the scope or logistics.

5. Existing Contracts: Provide contract numbers for any existing government-wide acquisition contracts (GWACs), GSA Multiple Award Schedules (MAS), or other contract vehicles your company currently holds that include these services.

Responses and any questions to this sources sought shall be submitted to the Contract Specialist, Nicole Tokash, nicole.tokash.civ@army.mil.