SOURCES SOUGHT.docx

SOURCES SOUGHT

THIS IS A SOURCES SOUGHT NOTICE ONLY. This notice is issued solely for information and planning purposes – it does not constitute a Request for Quote (RFQ) or a promise to issue an RFQ in the future. This notice does not commit the Government to contract for any supply or service whatsoever. Further, the Navy is not at this time seeking quotes and will not accept unsolicited quotes. Respondees are advised that the U.S. Government will not pay for any information or administrative costs incurred in response to this notice; all costs associated with responding to this notice will be solely at the interested party’s expense. Not responding to this notice does not preclude participation in any future RFQ, if any is issued Description: Background and Scope The NAVSUP Fleet Logistics Center Norfolk, Contracting Department, Pentagon Directorate is seeking information from interested sources capable of overseeing the storage and management of personnel records systems that support Navy Selection Board processes and web-based personnel decision tools. These systems play a critical role in career management, retention, customer service, casualty tracking, and technological advancement.

Background The BUPERS/NPC Functional Management (FM) division oversees the storage and management of personnel records systems that support Navy Selection Board processes and web-based personnel decision tools. These systems play a critical role in career management, retention, customer service, casualty tracking, and technological advancement.

Records management responsibilities include document imaging operations, record maintenance and corrections, and customer support for a repository containing more than 3.6 million permanent personnel records and over 260 million images. Each year, approximately 50,000 new records are created through accessions, and about 3.5 million images are added to the repository. A primary function of this repository is to support Navy Selection Boards. NPC convenes around 170 boards annually, during which roughly 10 million images are reviewed—often up to six times each.

The Electronic Military Personnel Records System (EMPRS) manages the Navy Official Military Personnel File (OMPF) production, receiving about 450,000 documents monthly. While daily totals vary, an average of 25,000 documents are processed into EMPRS each day. Additionally, about 6,100 documents are scanned into the EMPRS Selection Board Module. Fitness Report and Evaluation (FE) documents average 72,000 per month, with approximately 4,000 processed daily into the FE subsystem. EMPRS also handles about 7,000 record requests monthly.

Customer service support is provided to BUPERS/NPC FM and Navy commands for IT issues related to the PERSTEMPO application. The PERSTEMPO Help Desk has processed more than 110,000 requests this calendar year.

The Millington Message Center (MMC) manages an average of 116,000 messages per month through the Government Official Information Exchange System (GOES) and Command and Control Information Exchange (C20IX). These messages include PCS orders, sexual assault SITREPs, overseas screenings, assignment suitability determinations, reservist mobilization/demobilization, notifications of deaths (active duty, dependent, retiree), advancements, desertion and return of deserters, medical boards, discharges, exceptional family member communications, personnel and instructional messages, and Navy-wide announcements.

The Navy Decorations and Awards Web Service (NDAWS) serves as the Navy’s official historical database for personal decorations (Navy Achievement Medal and above), unit awards, campaign medals, and expeditionary medals. NDAWS enables the creation of award recommendations, routes them for approval, and automatically updates both the database and the Sailor’s OMPF when a personal decoration is awarded.

The following Programs of Record (POR) are applicable to this task order:

Scope

1. The contractor shall:

2. • Records Management: Manage records through a document imaging production operation, including maintenance, corrections, and customer support using CRM tools (e.g., Salesforce). Conduct system analysis to identify performance improvements or corrective actions.

3. • Document Processing: Support the intake of both digital and paper records, including preparation, scanning, validation, and verification, to ensure authorized documents are properly placed into the OMPF.

4. • Continuity of Operations Support: Provide both onsite support and offsite support as directed in support of Continuity of Operations (COOP).

5. • Operational Support: Provide assistance for EMPRS supply operations and the PERSTEMPO helpdesk. Monitor systems following the implementation of changes or corrective actions.

6. • Functional Requirements Group: Establish and maintain a group to support modifications to business operations, policies, and systems.

7. • Message Center Operations: Support the Millington Message Center by operating the U.S. Message Text Format Editor Program, GOES, C2OIX, and BMHS systems.

8. • Program and Administrative Support: Assist BUPERS/NPC FM, EMPRS, PERSTEMPO, and NDAWS with research, planning, data analysis, program management, issue tracking, and general administrative tasks.

Requirements Information is only being requested from Women Owned Small Businesses’ (WOSB) at this time. It is anticipated that this requirement, if solicited, will be under NAICS code 541611 and Product/Service Code (PSC) R408.

9. Requestion Information It is requested that interested parties respond to this posting by email to john.r.lavelle2.civ@us.navy.mil no later than 4:00 PM EST Monday, 23 February 2026. Responses are not to exceed three (4) typewritten pages in a “PDF” file, 8.5 X 11 paper with a minimum font size 10-point font size. The page limit is inclusive of the cover sheet. Responses from interested parties shall include the following information:

Cover Sheet that includes:

- Company name and address

- GSA contract number

- DUNS number and Cage Code

- Point of contact with corresponding phone number and e-mail address

- Small Business Designation

Capabilities Statement that:

· Describes awareness of, understanding of, or experience with Records Management

· Describes awareness of, understanding of, or experience with Document Processing

· Describes awareness of, understanding of, or experience with Continuity of Operations Support

· Describes awareness of, understanding of, or experience with Operational Support

· Describes awareness of, understanding of, or experience with Functional Requirements Group

· Describes awareness of, understanding of, or experience with Message Center Operations

· Describes awareness of, understanding of, or experience with Program and Administrative Support

10. Industry Discussions NAVSUP Fleet Logistics Center Norfolk, Contracting Department, Pentagon Directorate representatives may or may not choose to meet with potential offerors/quoters. Such discussions would only be intended to get further clarification of potential capability to meet the requirements.

11. Questions Questions regarding this announcement shall be submitted via email to john.r.lavelle2.civ@us.navy.mil in response to the sources sought posted on NECO/SAM. Verbal questions will not be considered. Interested parties are encouraged to provide feedback on the requirements of the Capabilities Statement to include identifying any areas that seem vague, and/or ask questions about the requirements.

12. Summary

THIS IS A SOURCES SOUGHT NOTICE ONLY to identify potential sources capable of overseeing the storage and management of personnel records systems that support Navy Selection Board processes and web-based personnel decision tools. These systems play a critical role in career management, retention, customer service, casualty tracking, and technological advancement. The information provided in the notice is subject to change and is not binding on the Government. The Navy has not made a commitment to procure any of the items discussed, and release of this notice should not be construed as such a commitment or as authorization to incur cost for which reimbursement would be required or sought. All submissions become Government property and will not be returned.