SOO Fire Dept. ECC Furniture 20 March.pdf

Statement of Objec�ves (SOO):

Four Personnel Console with Stand-Up Op�on

For Fire Dispatch and Security Forces March 20, 2024

Scope: The contractor for the installa�on of the fire dispatchers’ consoles will provide all necessary personnel, equipment, and materials to ensure a seamless and efficient installa�on of a four-personnel emergency communica�ons dispatch console.

Background: A four-person emergency dispatch console furniture with ergonomic chairs is designed to provide a func�onal and comfortable workspace for dispatchers who play a cri�cal role in emergency response opera�ons. This type of furniture is specifically tailored to meet the unique needs of dispatchers who work long hours in high-stress environments, where quick and accurate communica�on is essen�al.

The design of the four-person emergency dispatch console furniture takes into considera�on the ergonomic requirements of the users to promote proper posture, reduce fa�gue, and minimize the risk of musculoskeletal injuries. The ergonomic chairs are equipped with adjustable features such as seat height, lumbar support, and armrests to accommodate different body types and preferences. This ensures that dispatchers can work comfortably and efficiently throughout their shi�s.

In addi�on to ergonomic considera�ons, the layout of the four-person emergency dispatch console furniture is also carefully planned to op�mize communica�on and collabora�on among team members.

Each worksta�on is equipped with essen�al communica�on tools, monitors, and controls to facilitate quick access to informa�on and effec�ve coordina�on during emergency situa�ons.

1. Purpose:

The purpose of this Statement of Objec�ves is to outline the requirements and specifica�ons for the procurement and installa�on of a four-personnel fire dispatch console with a stand-up op�on and the ability to house sixteen monitors. This system will serve as the primary communica�on and dispatching pla�orm for the fire department, enabling efficient and effec�ve emergency response opera�ons.

2. Statement of Objec�ve:

The statement of objec�ves includes the following tasks:

a. Procurement: The contractor will be responsible for procuring the necessary equipment and materials for the fire dispatch console, including the console units, communica�on systems, ergonomic chairs, and any addi�onal accessories required.

b. Installa�on: The contractor will install the fire dispatch console in the designated area, ensuring proper placement and connec�vity of all equipment. This includes configuring the console units, se�ng up the communica�on systems, and ensuring proper integra�on with exis�ng infrastructure.

c. Stand-Up Op�on: The contractor will provide a stand-up op�on for the fire dispatch console, allowing personnel to work in a standing posi�on if desired. This will involve the installa�on of adjustable-height worksta�ons or other suitable solu�ons.

d. Monitor Systems: Each console will be designed with eight monitors (total of Sixteen). Eight for Security Forces and eight for Fire.

e. Tes�ng and Training: The contractor will conduct thorough tes�ng of the fire dispatch console and all associated systems to ensure proper func�onality and integra�on. Addi�onally, the contractor will provide training sessions for fire department personnel on the opera�on and maintenance of the console, ensuring they are proficient in its use.

f. Documenta�on: The contractor will provide comprehensive documenta�on, including user manuals, technical specifica�ons, and warranty informa�on, for all equipment and systems installed as part of the fire dispatch console.

3. Deliverables:

The following deliverables are expected from the contractor:

a. Fully installed and opera�onal four personnel fire dispatch console with stand-up op�on and sixteen monitors.

b. Documenta�on and manuals for all equipment and systems.

c. Training sessions for fire department personnel on the opera�on and maintenance of the console.

4. Timeline:

The installa�on and setup of the fire dispatch console, including the stand-up op�on, should be completed within 8 weeks. The training sessions for fire department personnel should be conducted immediately a�er the installa�on.

5. Acceptance Criteria:

The fire dispatch console will be deemed acceptable when it meets the following criteria:

a. All equipment and systems are installed and func�oning as per the specifica�ons.

b. The stand-up op�on is properly installed and adjustable to meet the ergonomic needs of personnel.

c. Training sessions have been conducted, and fire department personnel demonstrate proficiency in opera�ng the console.

6. Confiden�ality:

Both par�es agree to maintain the confiden�ality of any proprietary or sensi�ve informa�on shared during the course of this project.

8. Legal and Regulatory Compliance:

The contractor will ensure that all work carried out as part of this project adheres to relevant laws, regula�ons, and industry standards.

a. NFPA 1221: Standard for the Installa�on, Maintenance, and Use of Emergency Services Communica�ons Systems – This standard includes requirements for emergency communica�ons centers, including the design and layout of dispatch consoles and worksta�ons.

b. OSHA Ergonomics Guidelines for Computer Worksta�ons - While not specific to emergency dispatch consoles, OSHA's ergonomics guidelines provide general recommenda�ons for designing ergonomic worksta�ons to prevent musculoskeletal injuries and promote user comfort.

9. Recognized Holidays: The following are recognized United States (US) holidays. The contractor shall not perform services on these days:

• New Year’s Day

• Birthday of Mar�n Luther King, Jr.

• President’s Day

• Memorial Day

• Juneteenth Na�onal Independence Day

• Independence Day: July 4th

• Labor Day

• Columbus Day

• Veteran’s Day: November 11th

• Thanksgiving Day

• Christmas Day: December 25th