SOO Appendix A - Section 508 Solicitation Language.pdf
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- Attached to
- National Provider Directory (NPD) Data Sourcing, Aggregation, and Quality Assurance Services
- Solicitation number
- 75FCMC26R0063
About this file
This is an Accessibility Requirements Tool document that outlines ICT (Information and Communication Technology) accessibility standards for federal contracting, prepared by Walker Hare for Solicitation Development within NPD WA A&E.
The document establishes mandatory Section 508 compliance requirements for all ICT components offered under the contract. Electronic content must conform to WCAG 2.0 Level A and Level AA standards, with public-facing content and designated agency official communications (emergency notifications, administrative decisions, program announcements, benefit notices, forms, training materials, and intranet content) subject to full accessibility compliance. Hardware and software components transmitting information or providing user interfaces must meet functional performance criteria enabling operation without vision, hearing, speech, or advanced manipulation skills, and supporting users with limited cognitive, language, and learning abilities. Support documentation and services, including help desks, call centers, and training, must also conform to accessibility standards. Offerors are required to submit an Accessibility Conformance Report (ACR) for each commercially available ICT item using the Voluntary Product Accessibility Template (VPAT) Version 2.1 or later, with detailed explanations of how each item meets applicable Section 508 standards, descriptions of universal design principles incorporated, remediation plans for non-conforming features, and user scenarios including disabled users. The government reserves the right to perform pre-award and pre-acceptance testing to validate conformance claims, and may require remediation of delivered items that fail to meet stated accessibility requirements prior to contract acceptance.
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Text version
Accessibility Requirements Tool
ICT Accessibility Requirements Statement per
Section 508 of the Rehabilitation Act
Walker Hare
Solicitation Development
NPD WA A& E
E205 Electronic Content
E205.1 General. Electronic content shall comply with E205.
E205.2 Public Facing. Electronic content that is public facing shall conform to the accessibility requirements specified in E205.4.
E205.3 Agency Official Communication. Electronic content that is not public facing shall conform to the accessibility requirements specified in E205.4 when such content constitutes official business and is communicated by an agency through one or more of the following:
● A. An emergency notification;
● B. An initial or final decision adjudicating an administrative claim or proceeding;
● C. An internal or external program or policy announcement;
● D. A notice of benefits, program eligibility, employment opportunity, or personnel action;
● E. A formal acknowledgement of receipt;
● F. A survey questionnaire;
● G. A template or form;
● H. Educational or training materials; or
● I. Intranet content designed as a Web page.
E205.4 Accessibility Standard (WCAG 2.0). Electronic content shall conform to
Level A and Level AA Success Criteria and Conformance Requirements in WCAG
2.0 (Incorporated by reference, see 702.10.1).
E206 Hardware
E206.1 General. Where components of ICT are hardware and transmit information or have a user interface, such components shall conform to the requirements in
Chapter 4.
E207 Software
E207.1 General. Where components of ICT are software and transmit information or have a user interface, such components shall conform to E207 and the requirements in Chapter 5
Exception from E207.1 General: Software that is assistive technology and that supports the accessibility services of the platform shall not be required to conform to the requirements in Chapter 5.
E208 Support Documentation and Services
E208.1 General. Where an agency provides support documentation or services for
ICT, such documentation and services shall conform to the requirements in Chapter
6.
E301 General
E301.1 Scope. The requirements of Chapter 3 shall apply to ICT where required by
508 Chapter 2 (Scoping Requirements), 255 Chapter 2 (Scoping Requirements), and where otherwise referenced in any other chapter of the Revised 508 Standards or
Revised 255 Guidelines.
E302 Functional Performance Criteria
302.1 Without Vision. Where a visual mode of operation is provided, ICT shall provide at least one mode of operation that does not require user vision.
302.2 With Limited Vision. Where a visual mode of operation is provided, ICT shall provide at least one mode of operation that enables users to make use of limited vision.
302.3 Without Perception of Color. Where a visual mode of operation is provided, ICT shall provide at least one visual mode of operation that does not require user perception of color.
302.4 Without Hearing. Where an audible mode of operation is provided, ICT shall provide at least one mode of operation that does not require user hearing.
302.5 With Limited Hearing. Where an audible mode of operation is provided, ICT shall provide at least one mode of operation that enables users to make use of limited hearing.
302.6 Without Speech. Where speech is used for input, control, or operation, ICT shall provide at least one mode of operation that does not require user speech.
302.7 With Limited Manipulation. Where a manual mode of operation is provided, ICT shall provide at least one mode of operation that does not require fine motor control or simultaneous manual operations.
302.8 With Limited Reach and Strength. Where a manual mode of operation is provided, ICT shall provide at least one mode of operation that is operable with limited reach and limited strength.
302.9 With Limited Language, Cognitive, and Learning Abilities. ICT shall provide features making its use by individuals with limited cognitive, language, and learning abilities simpler and easier.
503 Applications
503.1 General. Applications shall conform to 503.
602 Support Documentation
602.1 General. Documentation that supports the use of ICT shall conform to 602.
603 Support Services
603.1 General. ICT support services including, but not limited to, help desks, call centers, training services, and automated self-service technical support, shall conform to 603.
Instructions to Offerors
1 Provide an Accessibility Conformance Report (ACR) for each commercially available Information and Communication Technology (ICT) item offered through this contract. Create the ACR using the Voluntary Product
Accessibility Template Version 2.1 or later, located at https://www.itic.org/policy/accessibility/vpat. Complete each ACR in accordance with the instructions provided in the VPAT template. Each ACR must address the applicable Section 508 requirements referenced in the Work
Statement. Each ACR shall state exactly how the ICT meets the applicable standards in the remarks/explanations column, or through additional narrative.
All "Not Applicable" (N/A) responses must be explained in the remarks/explanations column or through additional narrative. Address each standard individually and with specificity, and clarify whether conformance is achieved throughout the entire ICT Item (for example - user functionality, administrator functionality, and reporting), or only in limited areas of the ICT
Item. Provide a description of the evaluation methods used to support Section
508 conformance claims. The agency reserves the right, prior to making an award decision, to perform testing on some or all of the Offeror’s proposed
ICT items to validate Section 508 conformance claims made in the ACR.
2 Describe your approach to incorporating universal design principles to ensure
ICT products or services are designed to support disabled users.
3 Describe plans for features that do not fully conform to the Section 508
Standards.
4 Describe "typical" user scenarios and tasks, including individuals with disabilities, to ensure fair and accurate accessibility testing of the ICT product or service being offered.
Acceptance Criteria
1 Prior to acceptance, the government reserves the right to perform testing on required ICT items to validate the offeror’s Section 508 conformance claims. If the government determines that Section 508 conformance claims provided by the offeror represent an inaccurate level of conformance than what is actually delivered to the agency, the government shall, at its option, require the offeror to remediate the delivered item to align with the required Section 508 conformance claims prior to acceptance.
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