SOO - 87 ABW Emergency Operations Center Video Wall.pdf

87 Air Base Wing, JB MDL, NJ Building 1821

1821 Sheppard Bridge Road, JB MDL, NJ 08641 Emergency Operations Center, Rm 123 Video Wall Installation

Statement of Objectives (SOO) 30 Jun 2020

SECTION 1

1.0 DESCRIPTION OF SERVICES

1.1 Contract Type: The resultant contract will be a Firm Fixed Price, non-personal, contract to provide equipment purchase, installation, and maintenance services for the 87 Air Base Wing Emergency Operations Center (EOC).

1.2 Required Services: The government will be responsible for preparation of the 87 ABW

Emergency Operations Center (EOC), the Communication Room housing the equipment rack, and EOC. The contractor will remove the TV monitors and stud the empty space to hold the Video Wall. The contractor must incorporate in their proposal the designated amount of electrical power, stud location and weigh load that the video wall requires.

Configuration maps all nine displays into a single combined display; a video processor is not proposed that would permit different or multiple displays to be input to the wall simultaneously, but this functionality may be added at any time in the future by adding appropriate hardware.

• Install Items listed on attached spreadsheet

• Installation Hardware and Miscellaneous cabling and connectors: Short-run AV patch and pre-fabricated cables; plenum built-to-length audio and video cable as required;

plenum rated digital network cabling as required; architectural elements; interface hardware; fasteners, small A/V interconnection adapters, & connectors.

• On site installation engineering services for all proposed AV system components

• Engineering and documentation

• Project Management

1.3 The vendor will utilize the already installed

There are no network switches involved with this project.

1.4 The vendor will provide an on-site program manager to work with the government technicians to install the Extron control system. The control system will be mounted, integrated, and programmed using Crestron to provide controls for microphones, signaling, and computer (mouse/keyboard) video routing, and all video conferencing sources. The control system will include the necessary volume controls, power and other interface equipment to integrate and control the entire conference room from either control panel. The cost of the actual video wall monitors will be included in the contract and installed by the manufacturer and overseen by the contract program manager.

1.4.1 The contractor shall integrate audio, video, data, control, and power cabling between the contractors provided equipment and Government Furnished Equipment (GFE). Contractor

BUTLER, JOSHUA D SSgt USAF AMC 87 CONS/PKC Bullet point the salient characteristics

BUTLER, JOSHUA D SSgt USAF AMC 87 CONS/PKC Please clarify on Extron/Crestron control system if they’re mandatory systems or if another program satisfy the service requirement equally shall supply equipment manufacturer’s documentation for each piece of equipment. The contractor must dispose of all packing material used in the shipment of equipment and materials and/or waste incurred in the process of completing this requirement and abide by local and Government recycling and hazardous materials guidelines when disposing materials.

1.4.2 The selected vendor shall provide a written detailed blocking requirement specifications to the government for room preparation for the video wall installation.

1.4.3 The contractor shall be responsible for all new cabling, wiring, and connectors to integrate the system, and routing of all cables and installation of connectors for connections of the system.

1.5 Original Equipment Manufacturers’ (OEM) Standard Warranty: The contractor shall extend the OEM warranty. Contract on all products provided under this contract. Warranty shall consist of manufacturer’s telephone support and return to factory repair and/or replacement. The Government may request on as needed basis an option to this service, that the contractor provide on-site support and service not exceed $2000.00. Such requests shall be negotiated on a case-by-case basis utilizing existing hourly rates established in the contract with travel and per-diem in accordance with the JTR.

SECTION II

2. TRAINING AND MAINTENANCE

2.1 Training: The contractor will provide user training for up to three facilitators and operators and all training materials for total operation of the new video wall data display system. The contractor shall conduct training during the installation performance period. The contractor shall provide in hardcopy and softcopy, diskette or CD/DVD, compatible with Windows 10 and above, engineering and wiring documentation and/or blueprints of all installed equipment to the Chief Visual Information Manager. The contractor shall provide reference, maintenance and user documentation for all products and services provided in upgrades.

2.2 Maintenance: The contractor shall provide video wall integration support to include design, products, equipment, parts, materials, installation, labor, maintenance, and training of three facilitators and operators needed to successfully maintain systems video wall equipment in the 87 ABW, Emergency Operations Center.

The contractor shall provide the operators and facilitator’s telephone numbers and email technical support with qualified system technicians during normal duty hours, excluding holidays Monday through Friday 0800-1730 upon contract award.

The contractor’s support shall consist of technical support, software support, and hardware replacement for failed components, engineering support, and maintenance services necessary to ensure active management, reliable operations, and rapid restoration.

All technical support shall be provided by certified technical personnel fluent in the English language.

Contractor’s technicians shall provide a full range of support for operations related questions or troubleshooting and fault analysis support. In the event of suspected trouble, the contractor shall work with local site users to isolate and correct all system related issues. If the system’s maintenance issue cannot be resolved through telephone support due to faulty parts/hardware, the contractor shall provide next-day delivery (considering parts availability) of the necessary replacement hardware and parts in order to repair and replace the defective equipment. Once the replacement equipment arrives on-site, the contractor shall continue working with the COR via telephone in order to troubleshoot, isolate failed components, and install the new replacement items. If the Government deems a qualified Field Service Technician is necessary to repair the defective equipment, the Government will request the contractor provide on-site maintenance support. The contractor will not dispatch the Field Service Technician to the site prior to funds being obligated for this on-site service. The contractor shall troubleshoot, isolate failed components, and begin repair actions. If full repair of the system cannot be completed because of parts unavailability, the Field Service Technician will work with site COR via telephone support once replacement hardware or software is received to restore the system to a state of operational readiness. Trouble tickets shall not be closed until the site/system is tested and re-certified by the contractor along with the Government facilitator/operator. The contractor shall be liable for the cost of parts covered under factory warranty. The Government will provide all escorts for the contractors into restricted areas. The Government will ensure room availability before the contractor arrives on site.

4. TESTING AND ACCEPTANCE

4.1. Perform test and acceptance procedures for all equipment, both GFE and contractor provided, as part of this conference room solution to ensure complete operation of the system and its peripherals Testing will include but not be limited to:

1. Demonstrate full functionality of the centralized control panel and system hand held remote on all integrated audio, video, and data peripherals from the contractor-provided control system.

2. Conduct one to four segments wall configurations with presentation.

3. Verify all LED displays are in good working order.

4. The Contractor will provide a test and acceptance plan to be approved by the Government

14 days prior to the test date with a test date planned for no more than 30 days after award.

5.0 SECURITY REQUIREMENTS

5.1 Access: Contractor is required to obtain appropriate contractors building passes from the 87 SFS. At no time is the contractor or its employees authorized escort authority for any 87 ABW facilities. In the performance of any of the work covered in this contract, the contractor shall at times other than regular working hours, upon leaving any building or secured area and ascertain that all lights have been turned off in the area in which work was performed. These hours are defined in section 6.3

5.2 Physical Security: The contractor shall safeguard all government property while performing duties outlined in this SOO. At the close of each work period, government facilities, equipment, and materials shall be secured in 87 ABW Emergency Operations Center.

5.3 Contractor Consent to Background Checks: The contractor shall not employ persons to perform under this contract if such employee is deemed or identified by the Air Force as a potential threat to the health, safety, security, general well-being or operational mission of the installation and its population, nor shall the contractor or subcontractor employ persons under this contract who have an outstanding criminal warrant as identified by Law Enforcement Agency Data System (LEADS) through the National Crime Information Center. LEADS checks will verify if a person is wanted by local, state, and federal agencies. All contractor and subcontractor personnel must consent to LEADS background checks. Contractor and subcontractor personnel who do not consent to a LEADS check shall be denied access to the installation. Information required to conduct a LEADS check include full name, driver’s license number, and/or social security number, date of birth of the person entering the installation, and completion of a background check questionnaire. The contractor must have this information ready to provide to the Installation Visitor Control Center, if requested. Contractors must ensure their employees and those of their subcontractors have the proper credentials allowing them to work in the United States. Persons later found to be undocumented or illegal aliens shall be remanded to the proper authorities. The contractor shall not be entitled to any compensation for delays or expenses associated with complying with the provisions of this clause. Furthermore, nothing in this clause shall excuse the contractor from proceeding with the contract as required.

5.4 Contractor Registration of Vehicles: All contractor or contractor employees’ vehicles used for the performance of this contract shall comply with all local, state and federal regulations.

Additionally any pass shall be surrendered to Security Forces upon demand to positively identify a person’s need to be on the installation.

5.5 Privacy Act: Work on this project requires that personnel have access to Privacy Information. Personnel shall adhere to the Privacy Act, Title 5 of the U.S. Code, Section 552a and applicable agency rules and regulations.

6.0 GENERAL INFORMATION

6.1 The Contractor shall make every effort to retain personnel in order to ensure continuity until contract completion. If it should become necessary to substitute or replace personnel, the contractor shall immediately notify the COR in writing of any potential vacancies. The contractor shall submit the resumes of all potential replacement personnel selected to perform under this contract to the COR for Government review to ensure qualified personnel are Certified Technology Specialist (CTS) certified to create, operate and service perform AV (audio/video) solutions. The contractor shall inform the Government of what projects or assignments might be affected with a change in personnel.

6.2. Period of Performance: The required delivery date is not later than 30 days After Date of Contract (ADC).

6.3 Length of Project and Hours of Work: The contractor shall provide for non-duty hours on an as required basis that shall be agreed and approved in writing by both the Contractor and Government Project Manager. Work shall generally consist of a 40-hour workweek, Monday through Friday, between the hours of 0700-1730 ELT, excluding federal holidays. The Contractor personnel shall observe all Federal Holidays, including New Year's Day, Martin Luther King Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day. If the holiday falls on a Saturday, the holiday shall be observed on Friday. If the holiday falls on Sunday, the holiday shall be observed on Monday.

The contractor shall ensure continuity of operations during periods of personnel turnover and long-term absences. Long-term absences are considered those longer than a one-week duration.

6.4 Contractor-Furnished Items and Services: Except for those items specifically stated as Government-furnished Items, the contractor shall furnish everything needed to perform this contract.

6.5 Government-Furnished Property and Services: The Government will provide the following requirements. Specific GFE shall be listed items:

1. Appropriate power modifications and receptacles as required by the contractor.

2. Equipment Rack in communications room.

3. Secure storage area for contractor tools and/or equipment.

4. Disposal containers for contractor packaging material.

5. Conduit runs and telephone line connections as required by the contractor.

6. Escorts for contractor in secure areas of Government buildings during upgrade.

7. Access to appropriate base presentations and/or networks personnel.

8. Rest room facilities and office space for use as required by the contractor.

9. Wiring diagrams for multimedia presentation rack.

10. Complete certification and accreditation requirements on GFE and new equipment.

11. Ensure room availability for contractors to complete upgrade.

6.6 Meetings and/or Visits: -Reserved-

7.0 SAFETY

7.1 Fire Protection and Prevention: The contractor shall not store combustible supplies, including rags, paper and other like items near possible sources of combustion such as, steam pipes, high wattage lamp bulbs, and other like items.

7.2 Safety Hazards: The contractor shall instruct employees in appropriate measures as specified by the applicable provisions of the Occupational Safety and Health Act 1970, PL 91- 596 (84 Stat 1590). The contractor’s employees shall not place, machines or other equipment in traffic lanes or other locations in such manner as to create safety hazards.

7.3 Report: The contractor, or the contractor’s employees, shall report immediately to the 87 ABW/SE unusual soiling of any area and unhealthful or hazardous conditions which may affect the performance of work.

BUTLER, JOSHUA D SSgt USAF AMC 87 CONS/PKC Requiring Agency

6.5 Government-Furnished Property and Services: The Government will provide the following requirements. Specific GFE shall be listed items: in each task order: