Site Visit Questions - EOC Video Wall.pdf

Joint Base McGuire-Dix-Lakehurst EOC Video Wall Project Questions and Answers Document

Q: Does the government have rights and access to the Crestron source code to reprogram new monitors?

A: Yes, the government has full rights and access to the required code Q: Can/will the winning contractor reprogram with source code?

A: Yes, in order to have full functionality for end-of-project testing, reprogramming will be required Q: Will long term passes/base access be provided for contractors do complete work?

A: Yes, upon award, we will request personal information to be vetted through security forces to make base passes for contractor personnel that span the duration of the installation.

Q: Will the contractor have an area set aside to stage equipment in?

A: Yes, they will have the whole EOC area to stage.

Q: Will it be a contractor or government responsibility to dispose of the panels?

A: It will be the responsibility of the government to dispose of the panels/old equipment Q: When the panels are removed from the mounting, where will they be placed for government disposal?

A: Yes, We will identify a location for them on to the contractors on site.

Q: What are the bezel measurements required for this project?

A: The bezel size shall be 1.8mm Q: What is the monitor clearance from the wall?

A: 4” or less Q: Shall the mounting for the required monitors be pop-out or flush?

A: Mounts must be user friendly for maintenances and low profile enough to maximize space.

Q: Should a monitor have defect/issue, what is the required response time to remedy issue?

A: 72 Hours Q: What hour the normal work hours for installation?

A: 0800-1600 Q: What is the distance between the rack and the power supply?

A: There are plugs behind the displays and the two racks have power, so no more than 5ft.

Q: Are outlets already behind the monitor mounting area to provide power to monitors (both 9 and 4 setup)?

A: There is power behind the 9, but not sure about the 4. Remote (Rack) power is preferred.

Q: Are new mounts required or will the old mounts be reused and provided by the government?

A: New mounts are required for this project

Joint Base McGuire-Dix-Lakehurst EOC Video Wall Project Questions and Answers Document

Q: Will it be the government’s or the contractor’s responsibility to mount the brackets to the wall?

A: Contractors will install all components

Q: What size are the displays that are being removed?

A: 9 45” monitors and 4 55” monitors Q: There are 2 different size Planar displays listed, will there be 2 video walls installed? Will these 2 walls have separate control system and video source routing or will both walls share the same control systems and video sources?

A: Video walls will be setup as a 2x2 and 3x3 controlled by the Crestron controller. We what to be able to have on the 3x3 wall, we want the option for 9 individual, 6 individual with a 2x2 in the upper right as one or one big screen. On the 2x2 wall, the option for 4 individual or one screen.

Q: Does the current environment utilize the Extron and Crestron gear mentioned today?

A: Yes Q: Will customer provide un-compiled editable code A: Yes, Code is available for the contractor.