SON - Mitel Maintenance Renewal - FY23.pdf
PDF 431 KB Posted
- Attached to
- Mitel/ShoreTel Telephone Maintenance and Technical Support Federal contract opportunity
- Solicitation number
- NW-WG1000-23-00991DTH
About this file
This statement of need requests maintenance and technical support services for an existing Mitel phone system at the Radar Operations Center. The scope includes technical support from Mitel between 8-5 CST Monday through Friday, software upgrades, security patches, and hardware replacement for the period of September 23, 2023 through September 22, 2024. The hardware to be covered consists of 75 Shoreware extension mailbox clients, 75 Mivoice Connect essentials licenses, 9 button boxes, 4 voice switches, 175 edge gateway remote phone licenses, 175 advanced apps licenses, 1 distributed voice services license, 1 call recorder add on, 1 Shoretel call recorder base package, 1 application, and 1 Shoretel Easypop universal license. The point of contact is Robert Lane at the Radar Operations Center. Responses for solicitation number NW-WG1000-23-00991DTH are due to the Department of Commerce National Oceanic and Atmospheric Administration.
View the file
Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| NW-WG1000-23-00991 Sole Brand Justification.pdf |
On GovTribe
Work with this file on GovTribe
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
STATEMENT OF NEED
RADAR OPERATIONS CENTER
NW-WG1000-23-00991
1200 Westheimer Dr., Norman, OK 73069
TITLE: Mitel Phone System Maintenance Renewal
PURPOSE: The Radar Operations Center (ROC) needs to purchase maintenance (technical support, software upgrades, security patches, hardware replacement) for our existing Mitel phone system.
SCOPE: The products being purchased are maintenance.
MISSION/BACKGROUND: The ROC provides centralized meteorological, software, maintenance, and engineering support for all WSR-88D systems. WSR-88D systems will be modified and enhanced during their operational life to meet changing requirements, technology advances, and improved understanding of the application of these systems to real-time weather operations. The ROC also operates WSR-88D test systems for the development of hardware and software upgrades to enhance maintenance, operation, and provide new functionality.
TECHNICAL SPECIFICATIONS:
The ROC seeks from the OEM Mitel
● technical support, M-F, 8-5 CST
● software upgrades
● security patches
● hardware replacement
PERIOD OF PERFORMANCE: 9/23/2023 - 9/22/2024
Hardware to be covered:
Serial Qty Name Part #
75 SHOREWARE EXTENSION MAILBOX CLIENT 30035
75 MIVOICE CONNECT ESSENTIALS LIC BUNDLE 30147
75 ADV APPS LICENSE KEYS ESSENTIALS 30160
9 BB424 BUTTON BOX SHORETEL 10518
108606FA16504EDE78 1 VOICE SWITCH ST100A SHORETEL 10524
107806FA17184EF767 1 VOICE SWITCH ST50A SHORETEL 10523
108006FA17174EF63F 1 VOICE SWITCH ST100DA SHORETEL 10525
108006FA17174EF5EF 1 VOICE SWITCH ST100DA SHORETEL 10525
20 SHOREWARE SIP TRUNK LICENSE 30043
2 ADDITIONAL SITE LICENSE 30044
175 EDGE GATEWAYREMOTE PHONE LICENSE 30143
175 ADV APPS LICENSE KEYS STANDARD 30161
1 DISTRIBUTED VOICE SERVICES LICENSE 21020
1 SHORETEL CALL RECORDER ADD ON 18025
1 SHOREWARE EMERGENCY NOTIFICATION, 6 OR 18009
175 MIVOICE CONNECT STANDARD LICENSE BUNDLE 30148
1 SHORETEL CALL RECORDER BASE PACKAGE 18024
175 SHOREWARE EXTENSION MAILBOX CLIENT 30035
1 APPLICATION SHORETEL EASYPOP UNIVERSAL 18011
DELIVERY SCHEDULE: September 23, 2023
SECURITY REQUIREMENTS: N/A
SPECIAL REQUIREMENTS: N/A
TECHNICAL POINT OF CONTACT: Robert Lane, robert.k.lane@noaa.gov, (405) 573-8884.
COR/ POINT OF CONTACT: Michelle Collier, michelle.l.collier@noaa.gov, (405) 573-8801.
SHIP TO: Radar Operations Center, 1200 Westheimer Drive, Norman, OK, 73069
File details come from the government source that posted it. Updated .