NW-WG1000-23-00991 Sole Brand Justification.pdf

This sole brand justification document supports a solicitation by the National Oceanic and Atmospheric Administration seeking maintenance and technical support services for Mitel/ShoreTel telephone systems. The solicitation seeks a contractor to provide preventative maintenance, repair services, and technical support for Mitel/ShoreTel equipment for one base year and four option years. Interested vendors must be authorized Mitel/ShoreTel partners and able to demonstrate experience maintaining the specified telephone platforms. The closing date for proposals is listed as February 15, 2023. The period of performance is expected to run from April 1, 2023 through March 31, 2028, assuming the exercise of all option years.