SON 2025 HQ ARPC UCCX License_19 JAN 2025.pdf
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- Attached to
- Cisco SSD UCCX License
- Solicitation number
- FA2543Q1
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This Statement of Need (SON) from Buckley Space Force Base outlines requirements for new Cisco UCCX licensing to update their Voice Over Internet Protocol Suite. The requirement is for Department of the Air Force Space Command and includes Call Manager, Unity Voicemail, Contact Center Express, and IM & Presence Servers upgrades due to current versions reaching End of Life status and having unmitigatable vulnerabilities.
The contractor must deliver specific Cisco licenses including 100 UCCX Premium Agent Licenses, 100 Premium Concurrent Agent licenses, and various supporting licenses and media kits for a base period plus one option year. Installation will be performed by ARPC Cyber transport/Network Administrators, not the contractor. Delivery of license code strings must occur within 5 days of order receipt to Buckley Space Force Base, CO. The contractor must be registered in SAM.gov and use the WAWF system for invoicing. Standard commercial warranties apply, and brand name or equal products are acceptable.
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BUCKLEY SPACE FORCE BASE (BSFB) STATEMENT OF NEED (SON)
HQ ARPC SSD UCCX Licenses
Buckley SFB CO 80011 29 January 2025
1. DESCRIPTION:
New licensing is required in order to update/upgrade ARPCs entire Voice Over Internet Protocol Suite (Call Manager, Unity Voicemail, Contact Center Express, and IM & Presence Servers). Current versions have reached End of Life and have vulnerabilities that cannot be mitigated. Without updated UCCX licensing, ARPC's VOIP environment cannot be updated to maintain proper security standards.
Existing licenses would be updated in local data center by on-site Cyber Transport/Network Administrators.
2. SCOPE:
The Contractor shall deliver all items listed in the ordering table. Installation will be performed by ARPC Cyber transport/Network Administrators. Installation by the contractor is not requested, required, or needed.
3. REQUIREMENT:
All Products below shall be priced separately for the period of performance of a Base + One Option Year
Product
Quantity (each)
CISCO UCCX Smart Licensing with Solution Support for Collaboration A-FLEX-CCX-PAGT On-Premises UCCX Premium Agent License Smart
Licensing
A-FLEX-3-CC Flex 3.0 for Contact Center 1
SVS-CSS-SUPT-SSPT Solution Support for Collaboration 1
A-FLEX-CCX-P-C On-Premises UCCX Premium Concurrent Agent 100
A-FLEX-05-12.5-K9 On-Premises UCCX Std & Prem Media Kit 12 1
A-FLEX-CCXSVR On-Premises UCCX Standard 1
(brand name or equal)
4. SPECIFICATIONS:
UCCX LICENSES SHALL MEET THE FOLLOWING SPECIFICATIONS:
Licenses must be from CISCO for compatibility to Voice Over Internet Protocol Suite for one year plus one option year for all listed:
1.0 A-FLEX-3-CC Flex 3.0 for Contact Center – Qty: 1
1.1 SVS-CSS-SUPT-SSPT Solution Support for Collaboration – Qty: 1
1.2 A-FLEX-CCX-P-C On-Premises UCCX Premium Concurrent Agent – Qty: 1
1.3 A-FLEX-05-12.5-K9 On-Premises UCCX Std & Prem Media Kit 12.5 – Qty: 1
1.4 A-FLEX-CCX-PAGT On-Premises UCCX Premium Agent License Smart Licensing – Qty: 100
1.5 A-FLEX-CCXSVR On-Premises UCCX Standard – Qty: 1
5. DELIVERY:
License code strings Deliverables: the contractor shall deliver CISCO UCCX license that meet the above requirements no more than 5 days after receipt of the order in the form of License Code Strings. License shall be delivered to the POC’s identified in Section 8.
Delivery Address: Buckley Space Force Base, CO 80011
5.1 ASSEMBLY:
None required
6. WARRANTY:
Standard commercial warranties will be provided for the above mentioned UCCX
Licenses as outlined in the SON.
7. CONTRACTOR REGISTRATION
Contractor is required to invoice through the Wide Area Work Flow (WAWF)
System at https://wawf.eb.mil. More information regarding WAWF will be provided upon contract award. The Contractor must have current registration through System for Award management, www.sam.gov.
8. POINT OF CONTACT
Buckley, SFB POC’s will be provided at time of award.
File details come from the government source that posted it. Updated .