AMENDMENT_0009.docx

RFP QMAD-JM-100001-N

Amendment 0009

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MARSHALLING SERVICE REQUIREMENTS UNDER THE AUCTION SERVICE CONTRACT

The following items are required when providing marshalling services. Marshalling services are defined as the receipt, inspection and assignment of either new or used vehicles. The marshalling service requirements will vary depending on whether the vehicles are new or used.

New vehicles will either be shipped directly from the manufacturer or from the dealership that initially receives them. Used vehicles will either be picked up by the auction, or dropped off at the auction by the drivers, to exchange for new vehicles.

Services for those vehicles are covered in the auction provisions of the base contract, as well as the new AutoIMS contract provisions.

NEW VEHICLE MARSHALLING

Vehicle Acceptance A visual inspection of the vehicle’s interior and exterior shall be performed when the vehicle arrives at the auction to verify that the vehicle has no physical defects. Any discrepancy discovered during Vehicle Acceptance must be annotated on both the Receiving Inspection Form and the carrier’s shipment document, and signed by BOTH the contractor and the carrier. If damage is evident, the auction representative must contact the FMC immediately. If the vehicle is delivered during non-business hours, the contractor should note the damage, have the carrier acknowledge the damage and sign BOTH the receiving inspection form and the carrier’s shipping document, and then contact the FMC immediately on the next business day.

Inspection The contractor is responsible for inspecting all new GSA Fleet vehicles delivered to the auction facility. GSA Fleet will provide the contractor with identification lists of the vehicles to be drop shipped prior to the expected delivery of new vehicles. Prior to accepting a vehicle, the contractor shall perform a Receiving Inspection on each vehicle, using a standard auction condition report form. The Receiving Inspection requirements consist of the following:

· Checking each vehicle to ascertain that the vehicle meets the order specification. Each vehicle shall be compared to the documentation provided by GSA. Further identifying information, such as VIN and special features (especially for large vehicles), if known, should also be provided.

· Checking each vehicle to be sure it has auxiliary equipment such as vehicle jack, spare tire, antenna, two sets of keys and, if applicable, two remote/keyless access devices.

· Verify that the vehicle has sufficient fuel to be driven off the premises and get to a reasonably close gas station. This should be a minimum of 3 gallons of fuel in the tank at the time it is driven off the premises by the Government or sufficient Natural Gas for a dedicated CNG vehicle to get to a CNG filling station. Contract your servicing FMC for instructions when no CNG is available within a reasonable distance.

The GSA Fleet Management Center (FMC) must be notified immediately of any discrepancies involving vehicle specifications, options, or equipment.

The contractor is responsible for arranging the repair or replacement, at the manufacturer’s cost, of any noted damage or missing equipment. The contractor will be held responsible for the cost of any undocumented damages or missing equipment. Repairs/replacement must be made prior to assignment of vehicle to the Customer Agency.

Pre-assignment Preparation Once a vehicle has been inspected and received, the contractor shall install the appropriate Government license plates (tags). GSA will provide the auction a set of 2 license plates, 2 key tags, and a Government credit card for each new vehicle delivered. The contractor should contact the FMC to obtain the Government License Plates and Government Credit Card for the applicable vehicle if GSA has not provided them before the vehicle arrives. The contractor will verify that the Government Credit Card provided matches the license plates on the vehicle. The FMC will also provide the contractor with copies of the GSA Form 1152 (assignment document), Vehicle Driver’s Packet, and Accident Reporting Kit, and any other form as necessary to include with the vehicle, as well as the receiving Customer Agency information.

Once the Government License Plates and Government Credit Cards are received by the contractor, the contractor is responsible for any loss, theft, or misuse of said items and the vehicle until the Customer Agency signs for and receives the vehicle and Government Credit Card. Should loss of Government License Plates, or loss of the Government Credit Card occur the contractor shall contact the FMC immediately.

The contractor shall perform a Pre Delivery Inspection (PDI) and maintenance as defined by the manufacturer of the vehicle. This PDI may differ by brand name and model of vehicle. The PDI and maintenance shall be performed prior to contacting the Customer Agency for vehicle delivery.

The vehicle inspection and pre-assignment preparation must be completed within 3 business days of vehicle delivery to the auction house.

Assignment After the PDI and maintenance have been completed and the license plates have been installed, the contractor shall contact the Customer Agency within 24 hours to arrange delivery of the vehicle if so requested by the FMC. The contractor is responsible for arranging delivery to the Customer Agency within normal business hours. The vehicle shall be washed within 24 hours of the scheduled delivery to the customer agency.

When issuing a new vehicle to a GSA Customer Agency, the contractor shall ensure the following is accomplished/provided:

· The representatives of both the contractor and the GSA Customer Agency will inspect the vehicle prior to transfer for any damage. Both Representatives shall sign an Inspection Report at the time of transfer that specifies what damage, if any, there is to the vehicle. One copy will be given to the GSA Customer Agency’s Representative, one copy retained by the contractor and one copy of this form will be forwarded to the FMC.

· Prepare the GSA Form 1152 - “FMS Vehicle Assignment/Termination Transaction,” complete with the signature of the Customer Agency’s Representative and the representative accomplishing the vehicle assignment. The original of this form will be forwarded to the FMC and a copy given to the Customer Agency Representative.

· Two complete sets of keys for the vehicle (ignition and doors/trunk if different) and two remote/keyless access devices, if provided with the vehicle by the vehicle manufacturer. The contractor shall attach a tag (furnished by the FMC) to each of the two sets of keys identifying the US Government License Plate number.

· Vehicle Driver’s Packet, and Accident Reporting Kit, and the Vehicle Owner’s Manual.

· Tire-changing equipment, including spare tire and wheel, jack and lug wrench (unless the FMC has advised the auction that such equipment will not be provided for a specific vehicle.

· The Government credit card that matches the license plate number for the vehicle will be provided to the GSA Customer Agency’s Representative.

USED VEHICLE MARSHALLING

GSA WILL ADVISE THE CONTRACTOR WHAT USED VEHICLE(S) ARE TO BE TURNED IN, THE LICENSE PLATE NUMBER OF THE VEHICLE, AND WHETHER THE TURN-IN IS FOR AUCTION SERVICE OR REASSIGNMENT. THE VEHICLE(S) MAY HAVE TO BE PICKED UP FROM THE FMC, THE CUSTOMER AGENCY, AND/OR A THIRD PARTY. IN EACH CASE, DELIVERY IS DEFINED AS OCCURRING WHEN THE VEHICLE IS IN POSSESSION OF THE CONTRACTOR EITHER AT THE CONTRACTOR SITE OR IN THE POSSESSION OF THE CONTRACTOR’S EMPLOYEES OR SUBCONTRACTOR IF THE VEHICLE IS PICKED UP OFF-SITE.

VEHICLE ACCEPTANCE

A VISUAL INSPECTION OF THE VEHICLE’S INTERIOR AND EXTERIOR SHALL BE PERFORMED WHEN THE VEHICLE IS DELIVERED INTO THE AUCTION’S CUSTODY TO VERIFY THAT THE VEHICLE HAS NO PHYSICAL DEFECTS. ANY DISCREPANCY DISCOVERED DURING VEHICLE ACCEPTANCE MUST BE ANNOTATED ON BOTH THE RECEIVING INSPECTION FORM AND THE CARRIER’S SHIPMENT DOCUMENT, AND SIGNED BY BOTH THE CONTRACTOR AND THE INDIVIDUAL PROVIDING THE VEHICLE TO THE CONTRACTOR. IF DAMAGE IS FOUND, THE AUCTION REPRESENTATIVE MUST CONTACT THE FMC IMMEDIATELY. IF THE VEHICLE IS DELIVERED DURING NON-BUSINESS HOURS, ANY DAMAGE MUST BE NOTED ON THE RECEIVING INSPECTION FORM AND THE CARRIER’S SHIPMENT DOCUMENT, AND SIGNED BY BOTH THE CONTRACTOR THE INDIVIDUAL DELIVERING THE VEHICLE. THE FMC MUST BE NOTIFIED ON THE NEXT BUSINESS DAY.

Should any damage not noted be subsequently, the contractor will be held responsible for the repair of such damages.

Inspection The following marshalling provisions apply only to vehicles that will be prepared for reassignment to another customer agency. Prior to accepting a vehicle, the contractor shall perform a Receiving Inspection on each vehicle, using a standard auction condition report form. The receiving inspection requirements consist of the following:

· Checking each vehicle to ascertain that the vehicle has all components, equipment, and accessories. This includes such auxiliary equipment as vehicle jack, spare tire, antenna, a minimum of one set of keys and, if applicable, a minimum of one remote/keyless access device(s). Should any items be missing, they must be documented on the inspection form and the FMC must be notified.

· Verification that there are two license plates on the vehicle and that the license plates on the vehicle are the correct ones. The contractor shall also verify that the Government Credit Card with the vehicle matches the license plates on the vehicle. Should there only be one license plate or should the Government Credit Card not match the license plates or be missing, the contractor shall document that fact on the inspection form and immediately notify the FMC.

· A visual inspection of the vehicles interior and exterior shall be performed to verify that the vehicle has no physical defects. If any damage is noted on the vehicle, it must be documented and the FMC contacted.

· If requested by the FMC, the contractor will prepare an assignment termination document (GSA Form 1152). If prepared, the original will be provided to the FMC and a copy to the Customer Agency.

Pre-assignment Preparation Once a used vehicle has been inspected and received, the contractor shall contact the FMC regarding any potential repairs required and coordinate with the FMC on how to arrange for any approved repairs. After the vehicle is repaired (if required), and cleaned or detailed, as specified by the FMC, the contractor shall contact the FMC. If the contractor is to assign the vehicle, the FMC will provide information regarding the Customer Agency and the correct point of contact at the new Customer Agency. The contractor shall also then receive copies of the GSA Form 1152, Vehicles Driver’s Packet and Accident Reporting Kit from the FMC. The vehicle shall be washed within 24 hours of the scheduled delivery to the customer agency.

The contractor is responsible for any loss, theft, or misuse of the Government License Plates and Government Credit Cards and the vehicle until the new Customer Agency signs for and receives the vehicle and Government Credit Card. Should loss of Government License Plates, or loss of the Government Credit Card occur the contractor shall contact the FMC immediately.

The vehicle inspection and pre-assignment preparation must be completed within 3 business days of vehicle delivery to the auction house.

Reassignment When issuing a used vehicle to a GSA Customer Agency, the same procedure outlined for assigning new vehicles (above) must be followed. After the PDI and maintenance have been completed and the license plates have been installed, the contractor shall contact the Customer Agency within 24 hours to arrange delivery of the vehicle if so requested by the FMC. The contractor is responsible for arranging delivery to the Customer Agency within normal business hours.

The auction should provide all sets of keys for the vehicle (ignition and doors/trunk if different) and all remote/keyless access devices with the vehicle at the time of turn-in. The auction shall verify that the key tag(s) match the vehicle’s US Government License Plate number. The contractor will verify that the Government Credit Card provided matches the license plates on the vehicle.

ELECTRONIC REPORTING REQUIREMENTS

All vehicle data must be provided to GSA electronically as instructed by the FMC. This may require loading information via FMS2GO (proprietary software) or other electronic means.

Price of Marshalling Service per vehicle for New Vehicles: __________________

Price of Marshalling Service per vehicle for Used Vehicles: __________________

2. AMENDMENT/MODIFICATION NO.

Amendment 0009

3. EFFECTIVE DATE

11/24/2010

4. REQUISITION/PURCHASE REQ. NO.

5. PROJECT NO. (If applicable)

6. ISSUED BY CODE

7. ADMINISTERED BY (If other than Item 6) CODE

GSA, FAS, QMAD

Crystal Plaza 4, Suite 300 2200 Crystal Drive Arlington, VA 22202

8. NAME AND ADDRESS OF CONTRACTOR (No., street, county, State and Zip Code)

X

9A. AMENDMENT OF SOLICITATION NO.

QMAD-JM-100001-N

9. DATED (SEE ITEM 11)

August 23, 2010

10A. MODIFICATION OF CONTRACT/ORDER

NO.

10B. DATED (SEE ITEM 13)

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers is extended, is not extended.

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging the receipt of the amendment on each copy of the offer submitted; or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority).

E. IMPORTANT: Contractor is , is not , required to sign this document and return copies to this issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

The due date for offers is extended to 2:00PM Eastern Time January 5, 2011.

This amendment identifies changes made to Section B, Supplies and Services and Prices/Costs; Section C, Statement of Work; Section C, Attachment 15, ETS2/TMC Guidance; Section D, Contract Clauses; and Section E, Solicitation Provisions. Changes are as follows:

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect

Ernesto Martinez

15B. CONTRACTOR/OFFEROR

(Signature of person authorized to sign)

(Signature of Contracting Officer)

16C. DATE SIGNED

NSN 7540-01-152-8070

PREVIOUS EDITION UNUSABLE

PRESCRIBED BY GSA

FAR (48 CFR) 53.243

1. Solicitation No. QMAD-JM-100001-N is hereby revised to make revisions to Sections B, C, D and E.

2. Section B.1 CLIN DEFINITIONS, page 4, the definition for SUPPLEMENTAL CUSTOMER SERVICE is hereby revised from:

SUPPLEMENTAL CUSTOMER SERVICE: Services not already defined in Section C but are within the scope of this contract not covered by the other mandatory or optional CLINs. Applicable to CLIN 0019 and corresponding option CLINs.

To:

SUPPLEMENTAL CUSTOMER SERVICE: Services not already defined in Section C but are within the scope of this contract not covered by the other mandatory or optional CLINs such as agency custom development support as may be required via agency task order (but see the requirements of Section C.5.1.1 #20). Applicable to CLIN 0019 and corresponding option CLINs.

3. Section C.4.2.5.1 (2)(d) is hereby revised from:

d. such other suppliers and products that the government may strategically source or specified by customer agency.

To:

d. such other suppliers and products that the Government may strategically source or specified by customer agency, provided and only to the extent that such additional suppliers and products can be implemented via commercial standards or configurable methods.

4. Section C.4.2.5.1 (8) is hereby revised from:

8) ETRS shall utilize industry standard means to provide a consolidated travel itinerary available on Government approved mobile platforms, such as smartphones and tablets;

5. Section C.4.2.6, ONLINE TRAVEL PLANNING AND RESERVATION SYSTEM, the opening paragraph is hereby revised from:

The ETS2 OTRS shall be a commercially accepted online travel reservation service that receives and displays content from one or more major Global Distribution Systems (GDS) and non-GDS sources and possesses exceptional usability and travel policy administration features. OTRS shall be configurable, intuitive, and user friendly.

To:

The ETS2 OTRS shall be a Commercially Available (as defined in Appendix B-1) online travel reservation service that receives and displays content from one or more major Global Distribution Systems (GDS) and non-GDS sources and possesses exceptional usability and travel policy administration features. OTRS shall be configurable, intuitive, and user friendly.

6. Section C.4.2.6.1 (1) is hereby revised from:

1) ETS2 shall optimize its use of GDSs to best address the needs of its user base. The major GDSs include are but not limited to Apollo, Galileo, Sabre, Worldspan, and Amadeus;

To:

1) ETS2 shall optimize its use of GDSs to best address the needs of its user base. The major GDSs are Apollo, Galileo, Sabre, Worldspan, and Amadeus;

7. Section C.4.2.6.1 (14) MANDATORY REQUIREMENTS is hereby deleted from MANDATORY REQUIREMENTS, revised and inserted into C.4.6.2 (12) OBJECTIVES as follows:

C.4.2.6.2 (12) OBJECTIVES

12) ETS2 should prevent users and ETS2 from churning a carrier’s inventory, as defined in Appendix B. The Contractor should provide its approach to prevent excessive or continual booking/changing/canceling behavior as necessary to prevent supplier-imposed excess charges;

8. Section C.4.2.6.1 is hereby revised to change item #44 and to add items #45 through #47 from:

To:

44) ETS2 shall display configurable, context sensitive advice to the user on agency approved web collaboration and telepresence alternatives to travel in the portal and OTRS;

9. Section C.4.2.12.1 (2) and (3) is hereby revised from:

10. Section C.11.1.2. ONLINE HELP is hereby revised from:

3) ETS2 shall provide context-sensitive Help on every screen.

To:

C.11.1.2. ONLINE HELP

3) ETS2 shall provide context-sensitive Help on every screen.

11. Section C.11.2. OBJECTIVES is hereby revised from:

12. Section C, Attachment 15, section III (f) (i), Allocation of Financial Responsibility is hereby revised from:

13. Insert Section D.41, MARKET ADJUSTMENTS as follows:

(A) The Government recognizes the potential impact of unforeseeable major changes in market conditions. For those cases where such changes do occur, the contracting officer will review requests to make adjustments, subject to the Government’s examination of industry-wide market conditions and documents requested by the contracting officer to support the reasonableness of the price adjustment. If adjustments are accepted, the contract will be modified accordingly. The determination of whether or not extra-ordinary circumstances exist rests with the contracting officer. The determination of an appropriate mechanism of adjustment will be subject to negotiations.

14. Section E.6.3.5 Volume 5, Tab 2, Price Proposal for Single Award; Tab 3,Price Proposal for Dual Award; and Tab 4, Alternative Price Proposal, last bullet is revised from:

· Pricing assumptions used by Offeror.

To:

· Pricing assumptions used by Offeror to include limits or other parameters around meeting the Government’s requirements. This should include all assumptions associated with meeting technical refresh requirements, changes in report development (e.g., Section C.9.1 #10), policy updates, and security changes (e.g., Section C.6.1.1). This does not, however, include changes necessary to address software or service defects as defined in Section C, Appendix B, Definitions, page B-15, Software/Service Defect.

15. The language in the header of Attachment E-4 is hereby revised from:

*There is no guarantee that GSA will accept exceptions proposed. Exceptions taken may render the offer non-responsive or technically unacceptable.

To:

*There is no guarantee that GSA will accept exceptions proposed. Exceptions taken to objectives may be considered into the overall best value award determination.

16. All other terms and conditions remain unchanged.