Solicitation - W91QEX26QA016 Professional Appearance.pdf

DRAFT

WOMEN-OWNED SMALL

BUSINESS (WOSB)

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

1. REQUISITION NUMBER PAGE 1 OF

2. CONTRACT NUMBER 3. AWARD/EFFECTIVE

DATE

4. ORDER NUMBER 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE

DATE

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME b. TELEPHONE NUMBER 8. OFFER DUE DATE/

LOCAL TIME

9. ISSUED BY

13b. RATING

14. METHOD OF SOLICITATION

CODE

15. DELIVER TO 16. ADMINISTERED BY CODE

18a. PAYMENT WILL BE MADE BY CODE17a. CONTRACTOR/

OFFEROR

CODE

FACILITY

CODE

CODE

TELEPHONE NUMBER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED

REQUEST

FOR QUOTE

(RFQ)

INVITATION

FOR BID

(IFB)

REQUEST

FOR

PROPOSAL

(RFP)

SEE ADDENDUM

19.

ITEM NUMBER

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Government Use Only)

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH

AND DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND

ON ANY ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS

SPECIFIED

29. AWARD OF CONTRACT: REFERENCE OFFER

DATED . . YOUR OFFER ON SOLICITATION

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR

30b. NAME AND TITLE OF SIGNER (Type or print) 30c. DATE SIGNED

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

31b. NAME OF CONTRACTING OFFICER (Type or print) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 11/2021)

Prescribed by GSA - FAR (48 CFR) 53.212

10. THIS ACQUISITION IS UNRESTRICTED OR

NORTH AMERICAN

INDUSTRY CLASSIFICATION

STANDARD (NAICS):

SIZE STANDARD:

13a. THIS CONTRACT IS A

RATED ORDER UNDER

THE DEFENSE PRIORITIES

AND ALLOCATIONS

SYSTEM - DPAS (15 CFR 700)

SET ASIDE: % FOR:

11. DELIVERY FOR FREE ON

BOARD (FOB) DESTINATION

UNLESS BLOCK IS MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

ARE ARE NOT ATTACHED

ARE ARE NOT ATTACHED

27a. SOLICITATION INCORPORATES BY REFERENCE (FEDERAL ACQUISITION REGULATION) FAR 52.212-1, 52.212-4. FAR 52.212-3

AND 52.212-5 ARE ATTACHED. ADDENDA

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

8(A)

ECONOMICALLY

DISADVANTAGED

WOMEN-OWNED SMALL

BUSINESS (EDWOSB)

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

(SDVOSB)

HUBZONE SMALL

BUSINESS

SMALL BUSINESS

NOTE: OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30.

Created On:

16 Jun 2026, 11:22 AM Central Daylight Time

SEE CONTINUATION

SEE CONTINUATION

SEE CONTINUATION

W91QEX26QA016

CRISTINA TELLECHEA

(305) 437-3474

24 JUN 2026

10:00 AM

W91QEX

0410 AQ HQ CONTRACT

ACC RCO MIAMI, 9301 NW 33RD STREET

DORAL, FL 33172-1202

UNITED STATES

CRISTINA TELLECHEA, EMAIL: CRISTINA.A.TELLECHEA.CIV@MAIL.MIL

TELEPHONE: (305) 437-3474

541511

SEE SCHEDULE

SPECIFICATIONS:

2.1. The Contractor shall provide the services set forth below:

2.1.1 Asset Management - Sites will be rolled out as Entities in ManagerPlus. Each site will have a list of vehicles, machinery, facilities, and equipment under management with ManagerPlus to serve as the system of record for general inquiry into the work history and specifications of assets. Asset Management software license platform shall be accessible on desk-top computers /laptops and mobile devices. System shall be compatible with, Microsoft Window, Apple IOS, and Android devices. The system must also be compatible with Microsoft Word and Adobe .pdf files format.

2.1.2 Work Order Management - contractor shall deploy ManagerPlus Lightning to monitor and drive the work performed against assets. Tracking and planning shall include the creation of work orders (both planned and unplanned) with their associated costs (parts, labor, and other costs) as well as the Logs including mileage/engine hours for hourly maintenances.

2.1.3 Preventative Maintenance - contractor shall deploy Lightning to monitor and drive the Preventative Maintenance performed against assets. Tracking and planning will include the creation of planned work orders & inspections with their associated costs (parts, labor and other costs).

2.1.4 Work Request Management - contractor shall deploy the Lightning portal to submit a Work Request that automatically loads into the database to be created into

W91QEX26QA016

a Work Order. Tracking and planning will include the creation of work requests with their associated needs.

2.1.5 Inventory Management - contractor shall deploy Lightning to monitor the parts used on Work Orders that are against assets. Tracking and planning will include the creation of parts, cost, quantities, and preferred vendor. System must be able to perform inventory management on a scheduled or random basis.

2.1.6 Vendor Management - contractor shall deploy Lightning to monitor Vendors that provide parts as well as Vendors that perform repairs. Tracking and planning will include the creation of Vendors and their associated costs (parts, repairs, labor, and other costs).

2.1.7 Dashboards and Monitoring - contractor shall create corporate level (CBSI-TAFT), site (individual PNs) and regional (Regional Security System) dashboard to manage and monitor performance of asset and system utilization.

Creation of dashboard shall be completed within the 120 days of project onboarding /implementation period.

2.2 The Contractor shall provide the following:

2.2.1 ManagerPlus Lightning Service Agreement (Base)

Description Unit of Measure

Qty

Lightning Experience User Subscription

80 Users

Lightning Experience Mobile User 30 Mobile User

Custom Onboarding Package One time /Initial

2.2.2 ManagerPlus Lightning Service Agreement (Option Period 1 through 3)

Description Unit of Measure

Qty

Lightning Experience User Subscription

EA 80 Users

Lightning Experience Mobile User EA 30 Mobile User

2.3 Program Updates and Enhancements:

All generally available software updates and enhancements are included with this contract agreement. As the software continues to enhance and develop over time, the Contractor shall ensure that the latest and most up-to-date enhancements are included in the cloudseed subscription.

2.4 Preferred Pricing:

The Contractor shall ensure that customers with an active subscription/license receive the preferred pricing for additional users, modules, and other products. The government may elect to pay for additional user license using government purchase card (GPC) in lieu of contract modification process.

2.5 Responsibilities:

2.5.1 ManagerPlus: The functionality defined in 2.1. will be deployed over the 120-day onboarding/implementation period and this deployment will be managed by an assigned ManagerPlus implementation specialist. The assigned implementation specialist will schedule the initial kickoff meeting and weekly meetings as needed to support the deployment on the agreed schedule of the Lightning Modules, Dashboards and Reports defined below. The weekly meeting will include a status update by ManagerPlus on the deployment progress and a review of any open issues and related action items. ManagerPlus will support the loading of data into the lightning application as stated in the Data Provisioning section of the SOW. Work Request Management - contractor shall deploy the Lightning portal to submit a Work Request that automatically loads into the database to be created into a Work Order.

Tracking and planning will include the creation of work requests with their associated needs.

2.5.2 Client: CBSI-TAFT is responsible for ensuring Subject Matter Experts are available for the Kickoff and jointly scheduled meeting to support process review, data provisioning, testing, training, and integration support. Client is responsible for the collection, formatting and cleanliness of all data as detailed in the Data Provisioning sections.

2.5.3 Joint: ManagerPlus and CBSI TAFT will have joint responsibility for the design and mapping of interfaces to external business systems. In general, ManagerPlus will be responsible for the integration mapping of the Lightning component to third party SW application or to a middleware application. CBSI- TAFT will be responsible for the mapping of the third-party SW application to Lightning or to a middleware application. Both parties will consult on the interface strategy and build schedule.

2.5.4 CBSI-TAFT is responsible for ensuring Subject Matter Experts are available for the Kickoff and jointly scheduled meeting to support process review, data provisioning, testing, training, and integration support. Client is responsible for the collection, formatting and cleanliness of all data as detailed in the Data Provisioning sections.

2.6 Data Provisioning:

2.6.1 ManagerPlus shall provide CBSI TAFT with the default data templates for purchased functionality along with instructions for data collection at the project Kickoff Meeting. CBSI TAFT will provide all data to be loaded into ManagerPlus Lightning by the following milestone in the 120-day implementation period:

2.6.2 ManagerPlus shall provide a Data Scorecard to CBSI TAFT with detail on the quality of the data provided and any issues that require correction.

ManagerPlus will attempt a second load of the data into Lightning as part of the SOW. If the corrected data is not in a loadable state, this would also trigger below data delay options.

2.6.3 ManagerPlus shall provide a Data Scorecard to CBSI TAFT with detail on the quality of the data provided and any issues that require correction.

ManagerPlus will attempt a second load of the data into Lightning as part of the SOW. If the corrected data is not in a loadable state, this would also trigger below data delay options.

2.6.3.1 ManagerPlus support at an hourly rate ($200) to support collection and formatting of data.

2.6.3.2 A new SOW for data collection with a fixed price estimate. This will require working with CBSI TAFT to determine issues impacting data collection and the estimate to complete.

2.6.3.3 A hold on the project with firm dates for CBSI TAFT to complete data collection

2.7 Training:

2.7.1 Administrator Training. Administrator Training will be scheduled with CBSI-TAFT during the implementation period and must be completed within the implementation period. All admin training will be conducted remotely. The contractor shall provide a total of five (5) hours administrator training; each training session will last no longer than one hour during the 120 days implementation period. All admin education is only consumable during the 120-day onboarding/implementation period.

2.7.2 Post Implementation Group End User Training. Group end user training is to train end users on the system. This training is interactive and prepares attendees to begin using ManagerPlus. Group end user training is conducted via webinar and will consist of pre-determined topics and an opportunity for questions and answers with a live trainer at the end of the session. Group training may have multiple customers on each session. A full list of training sessions available is located on the ManagerPlus Learning Center website.

2.8 Security:

The vendor shall notify the government (CBSI-TAFT) within 24 hours of the discovery or disclosure of successful exploits of the vulnerability which can compromise the security of the Systems (including the confidentiality or integrity of its data and operations, or the availability of the system). Such issues shall be remediated as quickly as is practical, based upon the severity of the incident. The contractor shall meet and comply with all IT Security Policies and all applicable GSA and NIST standards and guidelines, other government-wide laws and regulations for protection and security of Information Technology.

2.9 Data Rights:

The Government has unlimited rights to all documents/material/data provided to ManagerPlus or created using the cloud-based subscription. These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

3.0. CHANGES TO THE CONTRACT:

The only person authorized to make substantive changes to the contract is the Contracting Officer. Failure to obtain approval for any changes IN ADVANCE of the requested change to the contract from the Contracting Officer will result in the

Government not being responsible for the charges, and non-payment to the Contractor. Accordingly, the Contracting Officer shall be notified prior to any additional services/performances necessitating contract modification (that is, those resulting in changes to the terms and conditions of the contract).

STATEMENT OF WORK

Version 1

04/14/2026

1.0 INTRODUCTION:

This requirement is to purchase and implement twelve (12) licenses for the ManagerPlus Lighting software, a cloud-based system for fleet maintenance and logistics. The goal is to improve the operational readiness of ten

(10) Caribbean Partner Nation (PN) Defense Force- Coast Guards by providing them with greater visibility and management of their assets. This initiative is supported by the Caribbean Basin Security Initiative (CBSI) Technical Assistance Field Team (TAFT), which will provide the necessary tools to aid the Caribbean partners in their efforts to maintain an automated system aimed at improving the logistic, maintenance and operational readiness of each PN's Coast Guard/ Defense Force. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Background:

The product being procured is access and use of the ManagerPlus Lightning Maintenance and Logistic cloud-based software platform. The Caribbean Security Basin Initiative (CBSI) Technical Assistance Field Team (TAFT) has a requirement to implement a Fleet Maintenance/Logistic Management cloud-based system to ten

(10) Caribbean Partner Nations (PN) Defense Force-Coast Guard to assist their efforts in increasing operational readiness. The requirement will replace current ManagerPlus stand-alone software program(s) that are currently being used by the PNs' Engineering and Logistics Departments. The software platform shall link together asset management, work order management, preventative maintenance, work request management, inventory management, vendor management, and dashboard management for quick and easy viewing and decision-making by the user. The software shall provide reporting capability to detect early signs of equipment and vehicle fatigue.

1.2 Period of Performance:

Base: 31 JUL 2026 - 30 JUL 2027

Option Period 1: 31 JUL 2027 - 30 JUL 2028

Option Period 2: 31 JUL 2028 - 30 JUL 2029

1.3 Place of Performance:

The Contractor shall deliver items to the following Point of Contact person and delivery address. Contractor shall ensure that the purchaser is notified of its activation of the agreement in writing to the address as shown below:

Location of delivery:

U.S. Southern Command 9301 NW 33rd St.

Doral, FL 33172

POC: CW3 Joel C. Beach

Logistic Branch Chief

Office: (305) 437-3726

ALT POC: PO1 Austin Stephenson

Office: (305) 437-1929

J7/9 USSOUTHCOM

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