Solicitation W912WJ26QA156.pdf

WOMEN-OWNED SMALL

BUSINESS (WOSB)

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

1. REQUISITION NUMBER PAGE 1 OF

2. CONTRACT NUMBER 3. AWARD/EFFECTIVE

DATE

4. ORDER NUMBER 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE

DATE

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME b. TELEPHONE NUMBER (No collect 8. OFFER DUE DATE/

LOCAL TIME

9. ISSUED BY

13b. RATING

14. METHOD OF SOLICITATION

CODE

15. DELIVER TO 16. ADMINISTERED BY CODE

18a. PAYMENT WILL BE MADE BY CODE17a. CONTRACTOR/

OFFEROR

CODE

FACILITY

CODE

CODE

TELEPHONE NUMBER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED

REQUEST

FOR QUOTE

(RFQ)

INVITATION

FOR BID

(IFB)

REQUEST

FOR

PROPOSAL

(RFP)

SEE ADDENDUM

19.

ITEM NUMBER

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Government Use Only)

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH

AND DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND

ON ANY ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS

SPECIFIED

29. AWARD OF CONTRACT: REFERENCE OFFER

DATED . . YOUR OFFER ON SOLICITATION

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR

30b. NAME AND TITLE OF SIGNER (Type or print) 30c. DATE SIGNED

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

31b. NAME OF CONTRACTING OFFICER (Type or print) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 11/2021)

Prescribed by GSA - FAR (48 CFR) 53.212

10. THIS ACQUISITION IS UNRESTRICTED OR

NORTH AMERICAN

INDUSTRY CLASSIFICATION

STANDARD (NAICS):

SIZE STANDARD:

13a. THIS CONTRACT IS A

RATED ORDER UNDER

THE DEFENSE PRIORITIES

AND ALLOCATIONS

SYSTEM - DPAS (15 CFR 700)

SET ASIDE: % FOR:

11. DELIVERY FOR FREE ON

BOARD (FOB) DESTINATION

UNLESS BLOCK IS MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

ARE ARE NOT ATTACHED

ARE ARE NOT ATTACHED

27a. SOLICITATION INCORPORATES BY REFERENCE (FEDERAL ACQUISITION REGULATION) FAR 52.212-1, 52.212-4. FAR 52.212-3

AND 52.212-5 ARE ATTACHED. ADDENDA

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

8(A)

ECONOMICALLY

DISADVANTAGED

WOMEN-OWNED SMALL

BUSINESS (EDWOSB)

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

(SDVOSB)

HUBZONE SMALL

BUSINESS

SMALL BUSINESS

NOTE: OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30.

calls)

Section A - Solicitation/Contract Form

Janitorial Services, Recruiting Center, Barre, VTInstrument Name:

Product Service Code : S201

W912WJ26QA156

Section B - Supplies or Services & Prices or Costs

Additional Information/Notes

BID SCHEDULE:

BID SCHEDULE WILL BE INCLUDED AS A SEPARATE EXCEL ATTACHMENT. BID

SCHEDULES SHALL BE COMPLETED IN THEIR ENTIRETY IN ACCORDANCE WITH THE

INSTRUCTIONS TO VENDORS AS INCLUDED IN SECTION L OF THE SOLICITATION.

INTERESTED VENDORS SHALL ONLY ADD PRICES IN THE "UNIT PRICE" COLUMNS OF

THE BID SCHEDULE. NO CHANGES SHALL BE MADE TO ANY FORMULAS OR QUANTITIES.

BID SCHEDULES SHALL BE SUBMITTED IN EXCEL FORMAT. THE GOVERNMENT WILL NOT

ACCEPT PDF VERSIONS OF THE BID SCHEDULE. FAILURE TO SUBMIT THE BID

SCHEDULE IN EXCEL FORMAT WITH A QUOTE SHALL RESULT IN THE QUOTE BEING

DEEMED NON-RESPONSIVE.

*** END OF NARRATIVE ***

Section C - Description/Specifications/Statement of Work

INTERESTED VENDORS SHALL REVIEW SECTION L AND SECTION M OF THE

SOLICITATION FOR INSTRUCTIONS AND EVALUATION CRITERIA. VENDORS ARE

RESPONSIBLE FOR ENSURING THEIR QUOTE SUBMISSION MEETS ALL REQUIREMENTS.

FAILURE TO DO SO MAY RESULT IN QUOTES BEING DEEMED NON-RESPONSIVE AND

REMOVED FROM CONSIDERATION.

THE MANDATORY SOLICITATION SURVEY ISSUED FOR THE SOLICITATION SHALL BE

COMPLETED IN ITS ENTIRETY AND RETURNED WITH QUOTES. FAILURE TO DO SO MAY

RESULT IN QUOTES BEING DEEMED NON-RESPONSIVE AND REMOVED FROM

CONSIDERATION. USE OF A SOLICITATION SURVEY NOT ISSUED FOR THE RELEVANT

SOLICITATION WILL RESULT IN QUOTES BEING DEEMED NON-RESPONSIVE AND

REMOVED FROM CONSIDERATION.

PERFORMANCE WORK STATEMENT:

U.S. ARMY CORPS OF ENGINEERS-NEW ENGLAND DISTRICT

DoD RECRUITING FACILTIES PROGRAM

JANITORIAL PERFORMANCE WORK STATEMENT

A. GENERAL

1. SCOPE OF WORK

The Contractor shall provide all management, supervision, inspections, personnel, equipment, tools, supplies, materials, transportation, and other items necessary to perform janitorial services as described in the schedule of janitorial services for the U. S. Army Corps of Engineers leased space. Janitorial service applies to all designated spaces, including, but not limited to, halls, restrooms, offices, work areas, entranceways, lobbies, common areas, test room areas and storage room areas.

No keys, passwords, PINs, or entry codes to Government leased facilities are to be provided to Contractors under any circumstances.

2. LOCATION(S)

Contractor will furnish all labor, materials and equipment necessary to perform janitorial services at the locations and frequencies described below:

Janitorial/cleaning services on a two (2) day per week schedule, 104 Service days, at the following location(s):

105 NORTH MAIN STREET, UNIT 100, BARRE, VT 05641 (900 SQ FT)

Janitorial/cleaning services on a three (3) day per week schedule, 156 Service days at the following location(s):

NOT APPLICABLE

3. SCHEDULE

a. The Contract period of performance for the base year will begin at contract award and end 31 AUG 2027. In addition, the government may exercise two (2) option years with the same scope of services. Base year services not to begin prior to 01-SEP-2026.

Option year one (1) has a period of performance from 01 SEP 2027 and ends 31 AUG 2028.

Option year two (2) has a period of performance from 01 SEP 2028 and ends 31 AUG 2029.

b. A pre-work conference shall be completed within 14 days of contract award. All submittals for safety and products to be used shall be submitted within 28 days of contract award. Pre-work conferences may be held in-person or virtually.

c. Contractor will be required to submit a work schedule for each service that will include approximate times for beginning and competition to the TPOC for approval at the pre-work conference. Contractor will work with the TPOC and on-site personnel to create schedules.

d. All pre-work submittals shall be submitted within 28 days of contract award. The Government reserves up to 21 days for review and acceptance on each submittal/resubmittal from the date of receipt. If revisions are necessary to the submittals, the Contractor shall make such revisions and shall be resubmitted to the Government in an acceptable form within 14 days of the Government's response, unless additional time is granted by the Government in writing. No field work may proceed prior to the acceptance of pre-work submittals.

e. Janitorial cleaning services shall be provided on a two day per week schedule (for Facilities Less than 3,000 SQ FT) and a three day per week schedule (for Facilities 3,000 SQ FT or More) unless it conflicts with standard services provided by the Lessor to other tenants, or as circumstances may warrant for more cleaning days. All janitorial cleaning shall be performed between the hours of 9:00 a.m. and 3:30 p.m., Monday through Friday, by appointment scheduled in advance, with each recruiting service. The Contractor shall notify the Real Estate Technical Point of Contact (TPOC) and designated Military Service Representative(s) (MSR) of any deviation to the previously agreed upon appointment and schedule an alternate appointment for cleaning.

f. Separate appointments shall be made for all periodic carpet cleaning at a time that will allow for ample time for damp carpets to dry without undue traffic from normal business activities. It is recommended that the carpet cleaning be accomplished late in the day on Friday to allow drying time. The Contractor will not be responsible for moving furniture or any items left on the floor. Prior to scheduled cleaning, the Services should remove all items from the floor, except heavy furniture items, to maximize the effectiveness of carpet cleaning. A MSR must be physically present during carpet cleaning. Contractor will provide the TPOC with the schedule of these services in advance.

g. The MSR shall unlock doors for the Contractor and shall be physically present and visible in the facility during all cleaning at the scheduled appointment time. The MSR shall be present in the facility a minimum of 15 minutes prior to the scheduled appointment time and wait a maximum of 30 minutes beyond appointment time for the Contractor to arrive for cleaning, after which time the Contractor shall be deemed to have not met the appointment. It should be noted that in multi-service stations, if the Contractor is actively working in another Service's area, the MSR should not leave or mark this as a no-show and should make arrangements with the Contractor on site to complete cleaning as soon as practicable. A no-show by the Contractor shall be reported immediately via the military chain of command to the Real Estate POC and must be recorded on the janitorial checklist as such. If the MSR is a no-show (fails to be available to open the facility a maximum of 30 minutes beyond appointment time) the contractor will not make up that day's cleaning and shall report to clean on the next scheduled appointment time with no penalty assessment. The contractor shall immediately report a no-show by MSR(s) to the Real Estate POC and document "NO ACCESS" for that day on Janitorial Checklist. No cleaning shall be accomplished on Federal Holidays or Federally Observed Holidays. If a Federal Holiday or Federally Observed Holiday occurs on one of the regularly scheduled cleaning days, the Contractor shall perform the cleaning on the next business day. The Contractor shall ensure that cleaning services occur at least twice per week. Federal holiday lists can be found at: https://www.

opm.gov/policy-data-oversight/pay-leave/federal-holidays/

h. If an office is going to be vacated for a period of four (4) weeks or more for reasons such as recruiter assignment rotation, the appropriate military service representative must notify the USACE district representatives. Notice will be given to contractor by TPOC when known. No janitorial service will be completed on days when Contractor is made aware of closure for one (1) or more days when a notice of at least 24 hours is given. Contract serves as advanced notice of closure on Federal Holidays and Federally Observed Holidays. Contractor is not entitled to compensation when advance notice is provided.

4. SITE VISIT(S)

Interested vendors should conduct a site visit to confirm understanding of the scope, inspect existing conditions, and familiarize themselves with the site(s) prior to submitting a quote. No extra payment will be allowed for perceived additional work caused by unfamiliarity with site conditions and requirements Vendors interested in visiting these locations shall contact the Technical Point of Contact, Ms. Joanne Doucette, via email (joanne.k.doucette@usace.army.mil) no later than 2:

00PM Eastern on August 12, 2026 to register for a site visit. Organized site visits will be scheduled and all vendors that have registered will be provided the dates and times of the site visits per location included in this solicitation.

Registration shall consist of an email stating your interest in conducting site visits to either a specific or all locations included in solicitation number W912WJ26QA156.

Failure to register by the date and time specified above will result in vendors not being permitted access to the site(s). All Contractors, subcontractors, or personnel visiting any or all Federally Controlled facilities include in this solicitation shall have available for inspection, upon request by any MSR onsite, a Photo ID issued by the Department of Homeland Security, Police Agency or other approved Government/County agency which shows the individual's photograph, home address, and status as a citizen of the United States.

5. SAFTEY

All work shall be conducted in accordance with the U.S. Army Corps of Engineers Safety (USACE) and Health Requirements Manual (EM 385-1-1, most recent edition), and all applicable Occupational Safety Health Administration (OSHA), federal, state, and local safety and health requirements. A copy of EM 385-1-1 can be accessed at the project office or electronically at Headquarters USACE website under publications using the following link: https://www.publications.

usace.army.mil/USACE-Publications/Engineer-Manuals/

Project staff reserve the right to cease work at any time should the safety of employees, Contractors, and/or the public become jeopardized.

Contactors is to maintain a binder at each location that contains: all safety data sheets (SDS) for every product utilized to perform work; completed Activity Hazard analysis (AHA) ENG Form 6206;

Fire Prevention Plan with evacuation procedures; and Exposure Prevention Plan.

a. ACCIDENT PREVENTION PLAN: The Contractor shall prepare a site-specific Accident Prevention Plan. The APP must be written by a Competent Person (CP) and document the specific work processes, equipment, materials to be used, hazards and applicable control measures. The mandatory ENG Form 6293 (Accident Prevention Plan Worksheet) must be submitted and accepted prior to beginning on site work: https://www.publications.usace.army.mil/USACE- Publications/Engineer-Forms/ search 6293 in the search bar.

A preparatory meeting shall be conducted by the prime contractor to discuss AAPP contents with all effected onsite employees. The prime contractor is responsible for informing the subcontractors of the safety provisions under the terms of the contract, the penalties for noncompliance, and inspecting subcontractor operations to ensure that accident prevention responsibilities are being carried out.

Daily safety meetings shall be held and documented. Records shall be available to the Technical Point of Contact upon request.

b. ACTIVITY HAZARD ANALYSIS: An AHA shall be submitted and accepted for each definable feature of work (DFOW) in accordance with EM 385-1-1, Chapter 2-6. DFOW are outlined in the performance work statement as numbered service items. The analysis shall define all activities to be performed, identify the sequence of work, the specific hazards anticipated, and the control measures to be implemented to eliminate or reduce each hazard to an acceptable level. The AHA shall be continuously reviewed and revised to address changing site conditions as appropriate.

ENG Form 6206 (Activity Hazard Analysis) https://www.publications.usace.army.mil/USACE-Publications/Engineer-Forms/ search 6206 in the search bar.

c. ACCIDENT REPORTING: All accidents and near misses shall be investigated by the Contractor. All work-related recordable injuries, illnesses, and property damage accidents (excluding on-the-road vehicle accidents), in which the property damage exceeds $5,000.00, shall be verbally reported to the Technical Point of Contact within four (4) hours of the incident. Serious accidents as described in EM 385-1-1 Section 01.D shall be immediately reported to the Technical Point of Contact. ENG Form 3394 shall be completed and submitted to the Technical Point of Contact within five (5) working days of the incident. https://www.publications.usace.army.mil /USACE-Publications/Engineer-Forms/ search 3394 in the search bar.

d. Site Safety and Health Officer (SSHO) Requirements:

The Contractor shall employ a minimum of one person to function as a Level 3, SSHO. A Level 3 SSHO is a designated Qualified Person (QP) or Competent Person (CP) with Safety and Occupational Health (SOH) responsibility that meets the requirements of EM 385-1-1, Chapter 2-3.

b and 2-4.b.

Level 3 SSHOs must have training, knowledge, and/or experience identifying hazards and implementing controls for the work being performed.

The SSHO shall be present at the project site at all times work is performed and be responsible for overseeing the implementation of the prime contractor's SOH program. Contractor shall designate all SSHOs on a mandatory ENG Form 6282 (Site Safety and Health Officer Designation Letter):

https://www.publications.usace.army.mil/USACE-Publications/Engineer-Forms/ search 6282 in the search bar.

e. Additional Personnel Requirements:

Other Competent Person (CP) or Qualified Persons (QP) may be required per EM 385-1-1 and/or other sections of this Scope of Work, based on the definable features of work for this project.

f. Employee Exposure Data:

The Contractor shall electronically report total employee tasks completed (including subcontractors) to the Technical Point of Contact by close of business on the 10th calendar day of the following month in the form of provided checklists submitted to cenae-re@usace.army.mil .

6. Public Health Closures:

There may be local or national events that require closure of the facilities to the public due to public health concerns. Such events may include epidemics, pandemics, or other similar circumstances. Upon notification of the closure from the TPOC, the contractor will receive a notice of suspension of services from the Contracting Officer. The Contracting Officer will either suspend all services or partially suspend services in accordance with FAR 42.1303 and 52.212-4 and when public health concerns are relaxed the Contracting Officer will notify the contractor that the suspension has been lifted and that the contractor may resume performance of the contract.

7. CHANGES TO FREQUENCY AND/OR QUANTITIES:

The government reserves the option, should it become necessary, to decrease or increase service frequencies and/or facility quantities in any or all project areas. The government may also, at any time during the duration of this contract, close any property or portion of the property and delete any subsequent service in the closed property or area. The contractor shall be given adequate notification to prepare for either contingency. This decrease or increase will be deducted from or paid for in accordance with the bidding schedule or a negotiated cost. For increases in services, a formal modification will be issued, signed by the Contracting Officer prior to the performance of services. In addition, the TPOC may, on special occasions decide to reschedule a service frequency in order to avoid conflict with visitation or unnecessary expense. The quantity of frequencies of individual tasks in the contract are estimated, they are not guaranteed. A minimum of twenty-four (24) hours notification shall be given to the contractor in such cases.

8. PRE-WORK CONFERENCE

Prior to the start of any work, the contract awardee will schedule and conduct a pre-work conference. The Contractor's Project Manager and Quality Control Personnel will attend this meeting. This meeting may be in person or virtually. This conference will be held at the time and location agreeable to the government and contractor. To participate in a virtual prework conference all those present must have access to a device with a microphone, audio capability, and visual capability to view documents displayed on screen to promote understanding of requirements of this contract. The purpose of the conference is to enable the TPOC to outline the procedures that will be followed by the government in its administration of the contract, and to discuss the performance that will be expected from the contractor. This conference will allow the contractor an opportunity to ask questions about the government's administration and inspection of contract work or obtain other pertinent information that might be required. At the pre-work conference the contractor shall provide the name of the project superintendent with a telephone number for project coordination.

The following is a general list of items for discussion during this pre-work conference:

a. Authority of the Technical Point of Contact (TPOC) and Quality Assurance Inspectors

b. Accident Prevention Plan (and required additional plans by scope)

c. Activity Hazard Analysis & Safety Data sheet requirements

d. Site Safety and Health Officer (SSHO)

e. Contractor schedule for each location in the contract

f. Accident Reporting (ENG Form 3394)

g. Correspondence, Communication and Administrative Procedures

h. Invoices and Payment

i. Contractors Quality Control Plan

j. Receiving and Storing Materials

9. PERMITS

The contractor shall, without additional expense to the government, be responsible for obtaining any necessary licenses, permits, insurances and letters of certification. The contractor shall comply with any applicable federal, state, county, and municipal laws, codes, and regulations in connection with the performance of the work specified under this contract.

10. SECURITY

The contractor will comply with all established security policies of the U.S. Army Corps of Engineers. Due to periods of heightened security that may affect the access to the areas covered under this contract, areas may be subject to periodic closures, which in turn may reduce or inhibit the contractor's ability to access certain areas. During periods of heightened security, the government reserves the right, at any time, to close any property or portion of property and reschedule and/or cancel any subsequent service in an area. The contractor shall be given at least 24-hour notice of any such closure. No keys, passwords, PINs, or entry codes to Government leased facilities are to be provided to Contractors under any circumstances.

11. IDENTIFICATION OF CONTRACTOR OR PERSONNEL AT GOVERNMENT FACILITIES: All Contractors, subcontractors, or personnel working at or in any Federally Controlled facility shall be identified by a Photo ID issued by the Department of Homeland Security, Police Agency or other approved Government/County agency which shows the individual's photograph, home address, telephone number and status as a citizen of the United States. Said I.D. shall be worn in a conspicuous place and be made available for inspection, upon request by the MSR, or Real Estate POC. In addition, the Contractor shall be required to provide an identification card which includes the name of the company, a clear legible employee photograph at least 1 by 1 1/4 inches, the employee's name, signature, date of birth, hair and eye color, height and weight, and the signature, date and phone number of the company representative issuing the card. Said identification shall be worn in a conspicuous place and be made available for inspection upon request by the MSR, or Real Estate POC. If feasible, the required identification cards can be combined into one.

a. BACKGROUND INVESTIGATIONS: All contractors, subcontractors, or personnel working at or in any Federally controlled facility shall have a background check investigation and an identification card. The cost of criminal history checks will be the responsibility of the contractor for all contract employees and subcontract employees. Requests for criminal history checks shall be accomplished prior to work being accomplished.

b. Local Background Checks. Most, if not all police agencies can provide an individual a document, commonly called a "Letter of Good Conduct," that indicates whether they have a criminal record in a particular jurisdiction. An individual could go to the Police department in the town/county where they reside and simply request the document.

c. Other Background Checks. There are many private companies that conduct pre-employment criminal background checks for employers. This type of check requires the full name of the applicant and address. In some locations a signed release is also required from the applicant.

d. Non-US Citizen. The Department of Homeland Security has a pilot program that employers can join, at no fee, that allows them to conduct a social security verification check and immigration check on an alien employee. This program is currently available to employers in several States to include New York. For more information, please contact the Department of Homeland Security Systematic Alien Verification for Entitlements Program at 1-888-464-4210.

12. QUALITY CONTROL

The Contractor shall establish a complete Quality Control Program (QCP) for the performance requirements of this contract and shall provide a written copy of same to the Real Estate POC no later than 30 calendar days after contract award. The Contractor will maintain the QCP throughout the contract performance; at any time upon verbal or written request, shall provide a copy to the Real Estate POC for review. The QCP shall include, as a minimum, the following:

a. An inspection system covering all work tasks stated in the contract to include supplies. Said inspection system shall include a Janitorial Service Checklist (enclosed) for cleaning personnel to fill out each time a space is cleaned and posted in an inconspicuous place where it will be accessible to recruiters on site (such as on the back of the janitorial closet door). It shall specify areas to be cleaned and inspected on a 'per cleaning' basis and satisfaction of compliance by recruiters on site.

b. The Contractor shall maintain adequate records of all inspections made on cleaning personnel to indicate, at a minimum, the nature (when, where, what) and number of inspections they made;

the name of the inspector; the number, location, type of deficiencies found, and the corrective action taken for deficiencies.

c. A method of identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable. The Contractor shall use process control procedures and quality data analysis techniques.

d. Corrective action procedures for deficiencies and measures to prevent recurrence. The corrective actions will address the deficiency and an action to prevent future deficiencies.

Additional inspection(s) are not considered a corrective action. The QCP shall be evaluated for adequacy and changed or updated by the Contractor as a part of all corrective actions by the Contractor.

13. PERFORMANCE EVALUATION MEETINGS

The Contractor shall meet with the MSR or TPOC as often as determined necessary by the TPOC or its designated representative. A mutual effort will be made to resolve any and all problems identified.

14. PERFORMANCE CRITERIA: Acceptable and unacceptable contract performance will be determined between the MSR on site and the Contractor doing the cleaning on site. When the Contractor's performance is considered to be unsatisfactory, a report shall be made to the USACE POC via the MSR chain of command. The USACE POC will require the Contractor to explain, in writing, the cause of the discrepancy, and corrective action to obtain an acceptable level(s), and corrective action to preclude a recurring incidence of the problem. The Contractor may not be paid for that portion of performance determined to be unsatisfactory by the USACE POC. The staff shall have the ability to read, write, speak and understand the English language. All Contracted employees shall be able to physically complete the cleaning tasks as described in this PWS.

Contractors, subcontractors, and employees must comply with Conduct guidelines of CFR 48 Rules and Regulations, 52.203.13 Contractor Code of Business Ethics and Conduct; FAR 52.223- 6 Drug-Free workplace; CFR 52.212-4 Contract Terms and Conditions--Commercial Products and Commercial Services.

15. JANITORIAL SERVICE STANDARDS AND DESCRIPTIONS: Refer to the table of services included in the attachments to be used as a guide to establish bid form and specification to perform janitorial services at recruiting facilities in compliance with above guidance.

16. CERTIFICATION OF SERVICES:

Once a month (the first working day) the Contractor shall post in each building or working area, at a location predetermined by the MSR or Real Estate POC, a Janitorial Service Checklist (see enclosed). The form shall show the building number and building area, all services performed during the month (daily, weekly, monthly, or quarterly) and space for the Contractor to initial to indicate that service was performed each day. Additionally, space shall be provided for the Contractor and Contractor's supervisor to make periodic general comments concerning services performed and a space for each MSR on site to sign acceptance of the job performed that month.

These forms shall be retained by the Contractor and a copy provided to the Real Estate POC when submitting invoices. The forms shall be received by the Real Estate POC within 10 working days from the end of the month for which services are being provided. Contractor is responsible for the cost of printing/supplying paper checklists. If a checklist is modified after an MSR has signed, an MSR must initial or sign with current date approving of changes in reported services. Contractor is responsible for obtaining signatures from MSRs.

17. PAYMENT

The contractor shall furnish the Real Estate POC with one invoice per month, to cenae-re@usace.

army.mil identifying the contract number, stating the amount of services completed during the month, identified by item number and quantity. Locations are to be itemized on the invoice in the same order they appear in line items of award. Payment shall be made for the actual services performed as recorded on signed checklists at the applicable contract unit price. Invoices must be submitted by the 10th of the following month. In order to be considered for payment, all invoices must be accompanied by the contractor's most up-to-date Janitorial Service Checklist for each location and all checklists must be signed by an MSR. Only services performed and included on monthly checklist(s), verified by an MSR, will receive payments. If any checklist is not signed by an MSR invoice and checklist will be considered invalid and must be resubmitted with a current date when all signatures are obtained. Valid supporting documentation is required in order to process payments. Payments will be disbursed within thirty (30) days of an invoices considered acceptance by a TPOC or Real Estate POC. Invoices will be considered accepted if all charges can be verified by the supplied signed checklists. Should there be a delay by the government in disbursement post 30 days invoice acceptance the government will apply interest at the government rate. If a location is not accessible to the contractor by means of no-show by MSR the daily rate for date of visit will be considered for reimbursement. No other tasking not completed in the event of no access will be considered compensable.

18. PAYMENT DEDUCTION: The Contractor's performance will be compared to Industry Standards or by Standards set forth by the "Institute of Inspection, Cleaning and Restoration Certification (IICRC)" or its equivalent and shall not exclude common sense considerations as may be applied by the Real Estate POC. If the performance in any required service is unsatisfactory, and poor performance is clearly the fault of the Contractor, monthly payments to the Contractor may be reduced by the Real Estate POC as deemed appropriate per bid sheet. Deductions may also be taken by the Government for defective individual services not satisfactorily performed and /or not performed. Deductions will be made for no-shows for scheduled appointment times on the basis of daily bid items.

19. DEFINITIONS: As used throughout this document, the following terms shall have the meaning set forth below. Additional definitions are in FAR 52.202-1, DEFINITIONS, in Section I or common sense considerations and industry standards.

19.1 Where "as shown", "as indicated", "as detailed", or words of similar import are used, it shall be understood that reference is made to this specification and the drawings, if any, accompanying this specification unless stated otherwise.

19.2 Where "as directed," "as required," "as permitted," "approval," "acceptance," or words of similar import are used, it shall be understood that direction, requirement, permission, approval, or acceptance of the Real Estate POC is intended unless stated otherwise.

19.3 Contractor. The term "Contractor", as used herein, refers to both the prime Contractor and any subcontractors or personnel. The prime Contractor shall ensure that his/her subcontractors comply with the provisions of this contract.

19.4 Real Estate POC. The term Real Estate POC refers to a designated USACE employee appointed to manage real estate matters to include contracts involving this PWS.

19.5 Military Service Representative (MSR). The MSR is any person, military or government civilian, who is assigned to a leased property recruiting office. The MSR represents the military service of the office being serviced and monitors the work being performed.

19.6 Clean. "Clean" shall be defined as free of dirt, dust, spots, streaks, stains, smudges, litter, debris and other residue.

19.7 Disinfect. Cleaning in order to destroy any harmful microorganisms by application of an approved antibacterial environmentally friendly chemical agent to destroy microorganisms.

Contractor shall defer to Center for Disease Control (CDC) guidelines on proper facility disinfecting. Alcohol solutions with at least 70% alcohol and most EPA-Registered household disinfectants or disinfecting wipes are allowed.

19.8 Facility. An establishment, structure, or assembly of units of equipment designated for a specific function.

19.9 Frequency of Service:

19.9.1 Annual (A). Services performed once during each 12-month period of the contract, specifically during the month of April.

19.9.2 Semi-Annual (SA). Services performed twice during each 12-month period of the contract, specifically during the months of March and September.

19.9.3 Quarterly (Q). Services performed 4 times during each 12-month period of the contract, specifically during the months of March, June, September and December.

19.9.4 Monthly (M). Services performed 12 times during each 12-month period of the contract, specifically during the first week of the month.

19.9.5 Three times Weekly (3X - Week). Services performed 3 times per week, specifically the days of Monday, Wednesday and Friday.

19.9.6 Two times Weekly (2X - Week). Services performed 2 times per week, normally performed on the days of Tuesday and Thursday or Monday and Wednesday.

19.10 Quality Assurance (QA). A method used by the Government to provide some measure of control over the quality of purchased services received.

19.11 Quality Assurance Evaluator (QAE). The Government employee designated to evaluate the quality of services produced.

19.12 Regular Working Hours for Cleaning. The Government's regular (normal) working hours for cleaning are from 9:00 a.m. to 3:30 p.m. Monday through Friday, except (a) Federal Holidays and

(b) other days specifically designated by the Real Estate POC. Later times and days may be permitted for carpet cleaning. No keys, codes or PIN numbers to Government leased facilities are to be provided to Contractors under any circumstances.

19.13 Space. A space is an area to receive janitorial services, which may or may not be considered a room by common definition. Examples of spaces are definable sections of halls, restrooms, work areas, common areas, test room areas, storage areas, lobbies, offices, and entranceways.

19.14 Waste Containers. Waste containers are defined as trash receptacles, wastebaskets, trashcans, wastepaper baskets, or any container holding trash, paper or refuse of any type.

20. GOVERNMENT FURNISHED PROPERTY AND SERVICES:

20.1 Government Furnished Facilities. The Government will not provide office space and operational facilities to the Contractor. The Contractor shall secure and maintain the necessary office space and other facilities required for the performance of this contract at his/her own expense.

20.2 Government Furnished Equipment. The Government will not provide tools or equipment to the Contractor.

20.3 Availability of Utilities. The Government will furnish the following utility services, if applicable, at existing outlets for use in those facilities leased by the Government and as may be required for the work to be performed under the contract: electricity, steam heat, natural gas, fresh water, sewage service, and refuse collection (from existing collection points). Information concerning the location of existing outlets may be obtained from the Real Estate POC or MSR on site. The Contractor shall provide and maintain, at his/her expense, the necessary service lines from existing Government outlets to the site of work.

21. CONTRACTOR FURNISHED ITEMS:

The Contractor shall provide all necessary labor, transportation, tools, materials, equipment, and supplies required to perform services of this contract. All cleaning procedures and treatments shall be accomplished in accordance with the manufacturer's directions and/or listed specifications and industry standards applicable to the Professional Cleaning and Restoration Industry. The Contractor shall use environmentally friendly products for all maintenance and cleaning. For disinfection of high-touch surfaces, at minimum, Contractor must use alcohol solutions with at least 70% alcohol. Most EPA-Registered household disinfectants and disinfecting wipes are allowed.

Contractor meet the recycled content requirements set forth by EPA https://www.epa.gov/smm /comprehensive-procurement-guideline-cpg-program. Contractor will ensure products used meet BioPreferred standards https://www.biopreferred.gov/BioPreferred/faces/pages/ProductCategories.

xhtml. Contractor will provide office space and operational facilities as needed.

21.1 Vehicles. As required to meet contract requirements.

21.2 Equipment. All equipment shall be of commercial quality and shall be in operable condition and meet local requirements. This equipment must operate on the existing electrical current available in Government buildings. It shall be the responsibility of the Contractor to prevent the operation of electrical equipment, or combinations of equipment, which require power exceeding the capacity of the circuits available in Government buildings.

21.3 Wet Floor Caution Signs. The Contractor shall display caution signs when cleaning floors in an area in which people other than contracting personnel are or will be present before the floors are dry.

22. CONTRACTOR'S PERSONNEL:

a. Minimum Personnel Requirements

The contractor shall provide an adequate number of fully qualified personnel to perform the specified service properly and efficiently within the time limits specified. The contractor shall provide a list of the names and contact phone numbers for all employees prior to them working on government property. At least one of the contractor's employees on site shall be able to communicate effectively and efficiently with project staff.

b. Employee Conduct

The contractor shall be responsible for seeing that the contractor's employees strictly comply with all federal, state, and municipal laws. Any personnel activity, which, in the opinion of the government, is deemed detrimental to the performance of the contract may result in the removal of contractor employee/employees. The Contractor shall schedule and arrange work so as to cause the least interference with the normal occurrence of Government business and mission. In those cases where some interference may be essentially unavoidable, the Contractor shall be responsible to make every effort to minimize the impact of the interference, inconvenience, customer discomfort, etc. Contractor and employees must comply with Conduct guidelines of CFR 36 Rules and Regulations, which can be reviewed at https://www.gpo.gov/fdsys/pkg/CFR-2001-title36-vol1/content-detail.html

c. Removal of Contractor's Employees

The TPOC may require the contractor to immediately remove from the work site any employee of the contractor or subcontractor, who, in the opinion of the TPOC, endangers persons or property, or whose physical or mental condition is such that it would impair the employee's ability to satisfactorily perform assigned work. Notification to the contractor shall be promptly made in writing if time and circumstances permit. Otherwise, notification shall be verbal or by telephone, and shall be confirmed in writing as soon as possible. No such removal, however, will reduce the contractor's obligation to perform all work required under this contract, and immediate replacement will be made as required. This requirement shall not be made the basis of any claim for compensation or damages against the United States or any of its officers or agents.

23. MANAGEMENT: The Contractor shall manage the total work effort associated with the janitorial services required herein to assure fully adequate and timely completion of these services.

Included in this function will be a full range of management duties including, but not limited to, planning, scheduling, and quality control. The Contractor shall provide an adequate staff of personnel with the necessary management expertise to assure the performance of the work in accordance with sound and efficient management practices. The Contractor shall maintain an adequate workforce to complete work in accordance with the time and quality standards specified herein.

23.1 Work Control. The Contractor shall implement all necessary work control procedures to ensure timely accomplishment of work requirements, as well as to permit tracking of work in progress. The Contractor shall plan and schedule work to ensure material, labor, supplies and equipment are available to complete work requirements within the specified time limits and in conformance with the quality standards established herein. Verbal or written scheduling and reports on the status of service call shall be provided when requested by the Real Estate POC.

23.2 Work Schedule. The Contractor's initial work schedule shall indicate the hours of the day that weekly services will be performed and when less than weekly services will be performed. The schedule shall list the type of work to be performed, the areas to be worked, and the estimated time to complete the work in each area. When scheduled services performed weekly or less frequently falls on a holiday, the next scheduled cleaning dates shall be specified. The initial work schedule shall be submitted to the Real Estate POC and MSR on site for approval within 14 days after contract award. Once approved, all work shall be performed in strict compliance with the work schedule to facilitate the Government's inspection of the work. Changes to the work schedule shall be submitted for the Real Estate POC and MSR on site, approval at least three working days prior to performance. In preparing the work schedule, the Contractor shall comply with all general requirements

23.3 Except as may otherwise be specified, all work shall be performed during the Government's regular working hours, as specified in Section 8, "DEFINITIONS". In those cases, and only upon notification by the Contracting Officer, where work needs to be performed after normal working hours (e.g., professional carpet cleaning to allow minimal foot traffic and drying times), the Contractor shall be responsible to provide an adequate staff to assure fully adequate and timely completion of these services.

23.4 Emergency Cleaning. Upon notification by the Contracting Officer Representative or TPOC, the Contractor shall respond within a half day, if at all practical. The Contractor shall perform emergency cleaning required due to broken or leaking pipes, sinks, toilets or other occurrences requiring immediate corrective action to restore an area to its normal state of cleanliness and appearance. Emergency cleaning will be 100% inspected and shall be compensated in accordance with the item completed on bid sheet in addition to the normal compensation paid under the contract.

23.5 Interference with Government Business. The Contractor shall schedule and arrange work so as to cause the least interference with the normal occurrence of Government business and mission. In those cases where some interference may be essentially unavoidable, the Contractor shall be responsible to make every effort to minimize the impact of the interference, inconvenience, customer discomfort, etc.

23.6 Protection of Government Property. During execution of the work, the Contractor shall take special care to protect Government property including furniture, walls, baseboards, and other surfaces from materials not intended. Accidental splashes shall be removed immediately. The Contractor shall return areas damaged as a result of work under this contract to their original condition, to include painting, refinishing, or replacement, if necessary.

23.7 Damage to Government or Private Property. The contractor shall be responsible for restoring any government facilities or structures damaged as a result of the contractor's operation. The contractor shall also be responsible for any damage to private property or injury to any person as a result of the contractor's operations. The contractor shall notify the TPOC and/or Project Manager immediately of damage to government and private property and injury to any person resulting from the contractor's operation. Also, the contractor shall notify the Technical Point of Contact of damage to government facilities due to vandalism or other causes on the day such damage is first noticed. The contractor shall also restore landscape features (shrubs, flowers, grasses, etc.), which are damaged or destroyed by the contractor's operation. Damaged or destroyed grass areas shall be re-planted as directed by the TPOC, and shrubs and flowers which are damaged or destroyed shall be replaced from nursery stock of like size and kind.

23.8 Receiving and Storing Materials. The contractor is responsible for protecting any stored material until it is placed in service. The contractor is responsible for receiving and unloading of delivered goods. Government employees will not receive materials or supplies for the contractor and will not be responsible for damage to the contractor's equipment or materials.

23.9 If work is not performed by the Contractor personally, then a bona fide supervisor with full authority to represent the Contractor shall be required to visit the work site at least twice a month to verify the work is being accomplished as specified. See attached Janitorial Services Checklist.

This representative must be someone other than the person performing the work.

23.10 Contractor shall ensure that all employees and/or subcontractors have adequate knowledge of commercial cleaning chemicals, equipment and techniques necessary to perform work. The Real Estate POC may require the Contractor to discontinue using any employee or subcontractor determined by the Real Estate POC/MSR on site, to be unsatisfactory.

24. JANITORIAL SERVICES REQUIREMENTS: The Contractor shall provide basic janitorial services described herein. A description of the areas to receive janitorial services is included in each contract.

24.1 Basic Services. Basic services shall be performed at the locations and frequencies shown in the PWS and the Schedule of Services and shall consist of the services listed for the specified spaces. Furniture or other equipment (including waste containers) moved while performing basic services shall be returned to their original position. Performance requirements for these services include the following:

24.1.1 Space Cleaning. Space cleaning shall consist of the following services twice per week.

24.1.1.1 Floor Maintenance. Floor maintenance includes the techniques of sweeping, dust mopping, damp mopping, wet mopping, dry buffing and spray buffing as required to achieve the below stated results. The Contractor shall provide floor maintenance for the entire floor surface, concrete/quarry tile, terrazzo, wood, and resilient flooring, including corners and abutments, so that after cleaning, they are free of visible dirt, litter, dust and debris. The Contractor shall move chairs, trash receptacles and easily moved items in order to provide floor maintenance underneath and return them to their original position

24.1.1.2 Vacuuming. The Contractor shall vacuum all floor areas, carpeting and rugs, so that after vacuuming, they are free of all visible dirt, litter, dust, and soil. The Contractor shall remove all spots as soon as noticed. Carpeted areas and rugs shall be vacuumed using a commercial grade vacuum cleaner. Upholstered furniture shall be free of dust, dirt, lint, other stains, and discoloration and shall be kept free of all visible lint, litter, soil, and embedded grit.

24.1.1.3 Trash Removal. All trash receptacles including all administrative, office, restroom, and those receptacles used for feminine hygiene waste, shall be emptied, and returned to their initial location with Contractor provided 100% recycled liners. Any obviously soiled or torn trash receptacle liners in such receptacles shall be replaced. Boxes, cans, and paper placed near a trash receptacle that is marked "TRASH" shall be removed. All debris or liquids remaining in a trash receptacle due to a leaky trash bag shall be removed prior to new liner replacement. Trash shall be disposed of in a secured bag. Any trash bags that are full and sitting next to the trash containers shall also be removed by the Contractor. The Contractor shall pick up any trash that may fall onto the facility or grounds during the removal of such trash collection. All refuse collected shall be disposed of in the nearest trash dumpster outside the building. Unless otherwise indicated, trash shall be emptied from all wastebaskets.

24.1.1.4 Drinking Fountains. Clean and disinfect all porcelain and polished metal surfaces, including the cabinet, percolator orifices and drains.