Solicitation Modification-19BM8026Q0014-P00001-Jefferson Center Mandalay Services.pdf

SBU - CONTRACTING AND ACQUISITIONS

SECTION 1 - THE SCHEDULE

• SF 1449 cover sheet

• Continuation To SF-1449, RFQ Number [19BM8026Q0014-P00001], Prices, Block 23

• Continuation To SF-1449, RFQ Number [19BM8026Q0014-P00001] , Schedule Of Supplies/Services, Block 20 Description/Specifications/Work Statement

• Attachment 1 to Description/Specifications/Performance Work Statement, Government Furnished Property

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

1. REQUISITION NUMBER

PR16163782

2. CONTRACT NO. 3. AWARD/EFFECTIVE 4. ORDER NUMBER 5. SOLICITATION NUMBER

19BM8026Q0014

6. SOLICITATION ISSUE DATE

07/29/2026

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME b. TELEPHONE NUMBER(No collect calls)

95-1-7536509 Ext.

8. OFFER DUE DATE/ LOCAL

TIME

August 27, 2026 @ 4

PM

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE:____ % FOR:

U.S. Embassy Rangoon SMALL BUSINESS WOMEN-OWNED SMALL BUSINESS

110 University Avenue Kamayut Township

HUBZONE SMALL

BUSINESS

(WOSB) ELLIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM NAICS:

Yangon, Myanmar SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

EDWOSB

8 (A) SIZE STANDARD:

11. DELIVERY FOR FOB DESTINAT-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS 13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

x RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

U.S. Embassy Rangoon 110 University Avenue Kamayut Township Yangon, Myanmar

Anthony G. Marks Contracting Officer

FACILITY

CODE

18a. PAYMENT WILL BE MADE BY

Financial Management Officer U.S. Embassy Rangoon 110 University Avenue Kamayut Township Yangon, Myanmar

CODE

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED SEE ADDENDUM

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

Jefferson Center Services at Mandalay, The U.S Embassy.

Base Year CLIN 0001 : JCM Director/Coordinator Price per Hour per Person: $ Overtime per Hour per Person: $

1 Year

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a.SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED

27b.CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN ____

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL

ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL

SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED HEREIN.

29. AWARD OF CONTRACT: REF. _________________ OFFER DATED

____________. YOUR OFFER ON SOLICITATION (BLOCK 5), INCLUDING ANY

ADDITIONS OR CHANGES WHICH ARE SET FORTH HEREIN, IS ACCEPTED AS TO

ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (Type or print) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (Type or print) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION STANDARD FORM 1449 (REV. 02/2012)

PREVIOUS EDITION IS NOT USABLE Computer Generated Prescribed by GSA - FAR (48 CFR) 53.212

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

CLIN 0002 : Program Staff Price per Hour per Person: $ Overtime per Hour per Person: $

CLIN 0003: Caretaker Services Price per Hour per Person: $ Overtime per Hour per Person: $

CLIN 0004: Janitorial Services Price per Hour per Person: $ Overtime per Hour per Person: $

CLIN 0005: DBA Insurance : $

First Option Year CLIN 0001 : JCM Director/Coordinator Price per Hour per Person: $ Overtime per Hour per Person: $

CLIN 0002 : Program Staff Price per Hour per Person: $ Overtime per Hour per Person: $

CLIN 0003: Caretaker Services Price per Hour per Person: $ Overtime per Hour per Person: $

CLIN 0004: Janitorial Services Price per Hour per Person: $ Overtime per Hour per Person: $

CLIN 0005: DBA Insurance : $

1 Year

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: _______________________________

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED

CORRECT FOR

36. PAYMENT 37. CHECK NUMBER

PARTIAL FINAL COMPLETE PARTIAL FINAL

38. S/R ACCOUNT NO. 39. S/R VOUCHER NO. 40. PAID BY

41.a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 42a. RECEIVED BY (Print) 41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER

41C. DATE

42b. RECEIVED AT (Location)

42c. DATE REC’D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

SECTION 1 - THE SCHEDULE

CONTINUATION TO SF-1449 RFQ

NUMBER 19BM8026Q0014-P00001

PRICES, BLOCK 23

I. PERFORMANCE WORK STATEMENT

A. The purpose of this firm fixed price purchase order is to for [Jefferson Center Mandalay Services] in accordance with Attachment A.

B. The contract will be for a one-year period with one option year from the date of the contract award.

CONTINUATION TO SF1449 - PRICES, BLOCK 23

1.0 PRICES AND CONTRACT TERM

1.1 Price

The contractor shall perform library operations, event programming, caretaker, janitorial, and general daily management according to U.S. Embassy Rangoon Public Affairs Section (PAS) for Jefferson Center Mandalay, Myanmar (Burma). The price listed below shall include all labor, insurance, overhead, and profit. The Government will pay the Contractor the fixed price per regular hour and overtime (OT) hour for standard services that have been satisfactorily performed.

After contract award and submission of acceptable insurance certificates, the Contracting Officer shall issue a Notice to Proceed. The Notice to Proceed will establish a date around or about September 30, 2026, on which performance shall start.

The performance period of this contract is from the start date in the Notice to Proceed and continuing for [ONE] year plus one option year. The initial period of performance includes any transition period authorized under the contract.

1.2 Price Table

The Contractor shall complete the following Price Table using Attachment 2 - 1.2

Price Table.

Base Year

CLIN [A] Position [B]

Minimu m No. of Employee s [C]

Price per Hour per person [D]

Number of Work Hours per Day per person [E]

No. of Working Days per person per Year [F]

Total per year (52 weeks) [G] [=C*D*E

Overtime (OT) per Hour per person

*[FH]]

[=1.25* H]

Estimated Number of Overtime Hours per person per year [I]

Estimated Number of Employees (Overtime [J]

Estimated total Price for Overtime )per year (52 weeks) [K]

[=H*I*J]

Total [L]

[=G+K]

0001 JCM

Director/co ordinator

1 $ 8 260 $ $ 96 (=8 hours per month)

1 $ $

0002 Program Staff

2 $ 8 260 $ $ 96 (=8 hours per month)

1 $ $

0003 Caretaker services

7 $ 8 312 $ $ 48 (=4 hours per month)

1 $ $

0004 Janitorial services

1 $ 8 260 $ $ 24 (=2 hours per month)

1 $ $

0005 DBA insurance $

First Option Year

CLIN [A] Position [B]

Minimu m No. of Employee s [C]

Price per Hour per person [D]

Number of Work Hours per Day per person [E]

No. of Working Days per person per Year [F]

Total per year (52 weeks) [G] [=C*D*E

Overtime (OT) per Hour per person

*[FH]]

[=1.25* H]

Estimated Number of Overtime Hours per person per year [I]

Estimated Number of Employees (Overtime [J]

Estimated total Price for Overtime )per year (52 weeks) [K]

[=H*I*J]

Total [L]

[=G+K]

0001 JCM

Director/co ordinator

1 $ 8 260 $ $ 96 (=8 hours per month)

1 $ $

0002 Program Staff

2 $ 8 260 $ $ 96 (=8 hours per month)

1 $ $

0003 Caretaker services

7 $ 8 312 $ $ 48 (=4 hours per month)

1 $ $

0004 Janitorial services

1 $ 8 260 $ $ 24 (=2 hours per month)

1 $ $

0005 DBA insurance $

*NOTE: If more employees than the number of employees provided are required, the contractor will be notified by PAS within 1 week for special events and within 30 days if additional permanent staff is required. Above provided fixed prices apply to changes in staff size and/or changes in hours.

Currency: US DOLLAR

1.3 Value Added Tax

Value Added Tax (VAT) is not applicable to this contract and shall not be included in the CLIN rates or Invoices because the U.S. Embassy has a tax exemption certificate from the host government.

1.4 DEFENSE BASE ACT (DBA) INSURANCE

United States citizens or residents and individuals hired in the United States, regardless of citizenship shall be required to obtain DBA insurance. Evidence of DBA insurance shall be submitted within 15 days of award.

The DBA Insurance shall be obtained from any U.S. Department of Labor (DOL) authorized DBA insurance broker. A list of DOL-authorized insurance brokers is available at the following address: http://www.dol.gov/ owcp/dlhwc/lscarrier.htm. DBA insurance cost will be evaluated as part of the total evaluated firm fixed price and included in the firm fixed price of the task order. The Contractor shall be reimbursed for the cost of DBA insurance only upon providing proof of payment.

1.5 Contract minimum and maximum

Minimum: The Government shall place Task Orders totaling a minimum of 160 hours per position. This reflects the contract minimum for the contract term.

Maximum: The amount of all Task Orders issued under the contract shall not exceed 250,000 US Dollars. This reflects the contract maximum.

1.6 Type of Contract and Contract Term

This is a firm-fixed price one year service contract in the currency specified by the contractor. Orders will be placed by Task Orders.

(a) For satisfactory performance of all the services required under this contract, the Government shall pay the Contractor a fixed price per unit of service (hour and overtime hour).

Grand Total Base Year Total $ First Option Year Total $ http://www.dol.gov/

(b) Except for what is presented as the minimum contract order in Section 1.5, the quantities of services (number of hours) specified in the Schedule are estimates only and are not guaranteed by this contract.

(c) The hourly rates are fully loaded rates, including all direct and indirect labor costs (including, but not limited to any premiums relating to overtime and holidays), insurance, overhead and indirect general and administrative expenses, and profit. The Government shall not be responsible for any work performed which is not specifically provided for under the terms of this contract or authorized by the Government in writing in advance.

1.7 Notice to Proceed

Upon securing clearance by the Regional Security Office (RSO) of the Contractor’s personnel, the Contracting Officer Representative (COR) shall request the issuance of the Notice to Proceed (NTP) by the Contracting Officer.

2.0 SCOPE OF WORK

The purpose of this fixed price contract is to obtain program/library, caretaker, and janitorial services for Jefferson Center Mandalay, a facility owned and managed by the U.S.

Government at U.S. Embassy Rangoon, Myanmar. The contract will be for a one-year period from the start date in the Notice to Proceed plus one option year.

The Contractor shall furnish all managerial, administrative, and direct labor personnel that are necessary to accomplish the work in this contract.

2.1 GENERAL INSTRUCTIONS

The Contractor shall prepare general instructions for the work force. The Contractor shall provide drafts to the Contracting Officer’s Representative (COR) for review within thirty days after award of the contract. The COR must approve these general instructions before issuance. It is Contractor’s sole responsibility to provide sufficient number and qualified work force capable of providing the services required by the contract.

The Contractor shall provide shift schedules to the COR within ten days after contract award.

2.2 LIBRARY/PROGRAM STANDARD SERVICES

The Contractor shall recruit and hire staff to fulfill program and library operations at Jefferson Center Mandalay using criteria provided by U.S. Embassy Public Affairs Section (PAS) staff. The Public Affairs Officer (PAO) or PAO designee must approve of all new staff before hiring.

Jefferson Center Mandalay (JCM) will be open to the public from Wednesday to Saturday, 9:00 a.m. to 4:30 p.m. and occasional extended hours for special events as requested by

PAS. Any changes to standard operating hours must be approved by PAS with at least two weeks advance notice. The JCM will be closed on holidays observed by U.S. Embassy Yangon.

The contractor should provide three full-time staff (1 Director and 2 Program Support Assistants) to manage the center and conduct programs. The contract may be amended to request additional should the need arise. The standard working hours will be from 8:30 a.m.

to 5 p.m., Tuesday to Saturday. Sundays and Monday will be non-workdays.

The Yangon-based American Spaces Program Specialist/American center Director has been designated by the Public Affairs Officer to oversee and manage staff hired under this contract. Any change in oversight responsibilities will be provided to the contractor in writing by the Public Affairs Officer. The contractor will prepare monthly reports on JCM library services, programs, and events - including number of visitors and number of participants at each event. The JCM staff will also coordinate with the American Center Yangon (ACY) on virtual programs, hybrid programs, and other Myanmar-wide American Spaces activities. Staff requirements and suggested position descriptions are as follow:

Duties and responsibilities of Director: Must be fully bi-lingual, in English (Level 4) and Burmese (fluent), with excellent communication skills and at least two years of management experience to include supervising staff and managing programs. Excellent communication and customer service skills are required to respond to incoming telephone calls, provide guidance to caretakers and janitors.

Assists members of the public in person who come to the JCM and inquire about programs and cultural events. Assists in coordinating programs and activities at the JCM and creates staff shift schedules. With guidance from the American Spaces Program Specialist or PAO designee, the coordinator will develop JCM program events by cooperation with other JCM staff. Compiles lists of contacts from the database for target audiences for outreach and in-reach for PAS programs. Coordinates with Digital Production Coordinator from Embassy Yangon and provides requested content for use on JCM social media properties.

Duties and responsibilities of Program Support Assistant: Must be bi-lingual, in English (Level 3) and Burmese (fluent), with relevant library and/or administrative experience of at least one year. Working knowledge and experience with Microsoft Word, Excel, and PowerPoint required. Assists in Jefferson Center collection development process, cataloging and processing the books and materials which are newly arrived to make them available to users in a timely manner and conducting the annual inventory. Manages Public access computer lab and Wi-Fi internet services to be able to serve the visitors with the best standard. Provides A/V support for events and liaises with ACY technicians for any troubleshooting needs. Assists members of the public in person who come to the JCM and inquire about services, programs, and cultural events.

Assists Director with events logistics supports, setting up seating, equipment, registration, and refreshment (if needed) for JCM programs and events. Ensures that no visitors are left in the building when their business is done, and especially after office hours.

2.3 CARETAKER STANDARD SERVICES

The Contractor shall recruit and hire caretakers to provide for uninterrupted coverage seven-days-a-week, 24 hours per day, and extra coverage for large programs or events.

The following staff is needed as a minimum:

1 indoor caretaker to work from Monday to Saturday from 9am to 5pm.

4 outdoor caretakers to cover 7 days per week, 24 hours per day. Each one works 6 days per week and shall have 1 day off. They shall rotate based on the schedule created by the JCM Coordinator. The caretakers should be dependable and possess good customer service skills.

The Contractor will subcontract or directly contract staff, based on proposals submitted.

Caretakers will provide coverage at the main gate to the compound to screen and allow pedestrians to enter and open the gate arm for vehicles to enter when appropriate. Caretakers also monitor the compound grounds and the JCM main building. Caretakers will inform the Coordinator of any routine concerns or problems as soon as possible during business hours. In an emergency, caretakers will contact local authorities immediately and inform the Coordinator. Caretakers will receive basic instruction from U.S. Embassy security staff.

The COR shall be informed of problems and emergencies, and received copies of any and all security incident reports as soon as possible.

2.4 JANITORIAL STANDARD SERVICES

The Contractor will arrange for cleaning services on 5 days a week from Tuesday to Saturday from 9am to 5pm for the interior of the JCM building. The Contractor shall hire and recruit 1 janitorial staff as a minimum.

Daily cleaning requirements shall consist of:

- Sweep entrance area and inside the building. Mop floors, vacuum carpets.

- Dust bookshelves, tables, and chairs

- Maintain all furniture free of dust, dirt, sticky surfaces

- Clean and disinfect bathrooms, including toilets. Replenish toilet paper.

- Trash – empty waste baskets to main trash bin outside of work area.

Periodic or as needed cleaning requirements shall consist of:

- Clean inside of windows at least once/month

- Water bottles – clean inside and outside before filling and replacing in dispensers.

- Dust baseboards, spot clean marks on walls

- Clean and disinfect all doorknobs, door handles, and light switches.

Janitor should not move any heavy furniture.

Janitor will inform both Contractor and Coordinator of any problems or deficiencies as within 2 working days.

Coordinator will communicate those problems in a timely fashion to COR for resolution by U.S.

Embassy, as appropriate. The Contractor shall provide all necessary janitorial supplies and equipment, including mops, brooms, dust rags, detergents, cleaners, etc. to perform the work identified in this contract. The Contractor will also provide toilet paper and liquid soap for the bathrooms and paper cups for the water dispensers.

3.0 CONTRACTOR OBLIGATIONS

3.1 The Contractor shall provide qualified staff for performance of services under this contract. Staff employed to perform services shall be experienced and competent in the performance of such services.

3.2 The Contractor shall maintain schedules. The schedules shall take into consideration the hours that the staff can effectively perform their services without working outside regular business hours unless specifically directed.

3.3 The Contractor shall comply with all local labor laws, regulations, customs and practices pertaining to labor, safety, and similar matters, to the extent that such compliance is not inconsistent with the requirements of this contract. All personnel provided by the Contractor are to be officially hired according to the current labor laws of the Republic of the Union of Myanmar (Burma), and confirmation of this status is required before Notice to Proceed will be issued.

3.4 The Contractor shall comply will all current labor laws of the Republic of the Union of Myanmar (Burma), related to overall compensation, benefits, medical and life insurance, insurance, and pension fund contributions.

4.0 WORK SCHEDULES

When the Government has accepted any time schedule, this acceptance shall be binding to the Contractor. The completion date is fixed and may be extended only by a written contract modification contract modification signed by the Contracting Officer. Acceptance or approval of any schedule or revision by the Government shall not:

(1) Extend the completion date or obligate the Government to do so;

(2) Constitute acceptance or approval of any delay, or

(3) Excuse or relieve the Contractor of its obligation to maintain the progress of the work and achieve final completion by the established completion date.

5.0 ENVIRONMENTAL, HEALTH AND SAFETY

The Contractor shall and must agree to comply with all safety requirements of the US Embassy health and safety regulations during the performance of this work.

Contractor must submit Job side Hazardous analysis Form and approval from POSHO before the start of work. OBO safety specifications section 0152 for guidance. For any other references please consult:https:// www.osha.gov/publications/osha3071.pdf.

Contractor’s environmental, health, and safety goals include preventing incidents that harm http://www.osha.gov/publications/osha3071.pdf the environment, accidental injury to our employees and visitors, and/or exposure to harmful chemical or physical agents. Contractor’s goals should also include the elimination of accidents that cause property loss, environmental damage, or result in the interruption to services.

In addition to relevant statutory requirements, Standards and other provisions of this Contract, the Service Contractor must:

- Ensure that the Service Contractor’s personnel are conversant with and adhere to all relevant occupational health and safety legislation.

- Ensure that all electrical equipment, materials, extension cords, fittings and the like provided for the Services comply with the requirements of all Relevant Authorities and have been tested and tagged by a competent person at least once every 2 years;

- Shall take all reasonable precautions against fire, production of smoke or the “off gassing” of any noxious substance;

- Shall ensure that the Service Contractor’s personnel comply with all safety procedures, and requirements which apply to the Jefferson Center Mandalay compound;

- Shall ensure that the Service Contractor’s personnel are adequately trained and instructed in the safe and correct usage, handling and operation of materials/ equipment relevant to the Services and provide reasonable proof of such to the COR on request;

- Shall ensure the Service Contractor’s personnel are certified as having completed occupational health and safety training and have been issued with all the necessary Personal Protection Equipment; training program/s should be presented and must satisfy the COR.

6.0 MANAGEMENT AND SUPERVISION

6.1 The Contractor or Contractor’s designate should have sufficient English and Burmese language skills to be able to communicate with members of U.S. Embassy staff.

6.2 The Contractor shall maintain a payroll system that includes paying all staff on time according to a pre- approved schedule and a mechanism for the payment of overtime when pre-approved by U.S. Embassy staff.

6.3 The Contractor shall maintain regular communications with the JCM Coordinator including monthly phone calls or visits. The Contractor shall be responsible for reporting any deficiencies, personnel issues, or other concerns to the COR.

7.0 STANDARD OF CONDUCT

7.1 General. The Contractor shall maintain discipline at the site and shall take all reasonable precautions to prevent any unlawful, riotous or disorderly conduct by Contractor employees at the site. The Contractor shall preserve peace and protect persons and property on site. The Government reserves the right to direct the Contractor to remove an employee from the worksite for failure to comply with the standards of conduct. The Contractor shall immediately replace such an employee to maintain continuity of services at no additional costs to the Government.

7.2 Standard of Conduct

7.2.1 Neglect of duties shall not be condoned. The Contractor shall enforce no sleeping while on duty, unreasonable delays or failures to carry out assigned tasks, conducting personal affairs during duty hours and refusing to render assistance or cooperate in upholding the integrity of worksite security.

7.2.2 Disorderly conduct, use of abusive or offensive language, quarreling, intimidation by words, actions, or fighting shall not be condoned. Also included is participation in disruptive activities, which interfere with normal and efficient Government operations.

7.2.3 Intoxicants and Narcotics. The Contractor shall not allow its employees while on duty to possess, sell, consume, or be under the influence of intoxicants, drugs or substances that produce similar effects.

7.2.4 Criminal Actions. Contractor employees may be subject to criminal actions as allowed by law in certain circumstances. These include but are not limited to the following actions:

-falsification or unlawful concealment, removal, mutilation, or destruction of any official documents or records or concealment of material facts by willful omission from official documents or records;

-unauthorized use of Government property, theft, vandalism, or immoral conduct;

-unethical or improper use of official authority or credentials;

-security violations; or, -organizing or participating in gambling in any form

8.0 NOTICE OF THE GOVERNMENT OF LABOR DISPUTES

The Contractor shall inform the COR of any actual or potential labor dispute that is delaying or threatening to delay the timely performance of this contract.

9.0 PERSONNEL SECURITY

Within five days after award of the contract, the Contractor shall provide the following list of data on each employee who will be working under the contract. The Contractor shall include a list of workers and supervisors assigned to this project. For each individual the list shall include:

- Full Name

- Place and Date of Birth

- Current Address

- Telephone number(s)

- Nationality and Identification number (NRC)

The Government may run background checks on these individuals. It is anticipated that security checks will take thirty days to perform.

10.0 INSURANCE

10.1 Amount of Insurance. The Contractor is required to provide, at its own expense, whatever insurance is legally necessary, including general liability insurance for bodily injury and property damage.

10.2 The Contractor shall obtain any other types of insurance required by local law or that are ordinarily or customarily obtained in the location of the work. The limit of such insurance shall be as provided by law or sufficient to meet normal and customary claims.

10.3 The Contractor is required to provide “DBA” Defense Base Act workers compensation insurance. The

U.S. Government will provide funds for this insurance and assist in the process.

10.4 The Contractor agrees that the U.S. Government shall not be responsible for personal injuries or for damages to any property of the Contractor, its officers, agents, servants, employees, or any other person arising from an incident to the Contractor’s performance of this contract. The Contractor shall hold harmless and indemnify the U.S.

government from any and all claims arising, except in the instance of gross negligence on the part of the U.S. Government.

10.5 Government as Additional Insured. The general liability policy required of the Contractor shall name “the United States of America, acting by and through the Department of State,” as an additional insured with respect to operations performed under this contract.

10.6 Time for Submission of Evidence of Insurance. The Contractor shall provide evidence of the insurance required under this contract within ten (10) calendar days after contract award.

The Government may rescind or terminate the contract if the Contractor fails to timely submit insurance certificates identified above.

11.0 SPECIAL REQUIREMENTS

OWNERSHIP: All documents delivered to the Government as the result of this contract are the property of the Government and for the use of the Government as it deems appropriate.

12.0 LAWS AND REGULATIONS

12.1 Without additional expense to the U.S. Government, the Contractor shall comply with all laws, codes, ordinances, and regulations required to perform this work. In the event of a conflict among the contract and requirements of local law, the Contractor shall promptly advise the COR of the conflict and of the Contractor’s proposed course of action for resolution by the COR and Contracting Officer.

12.2 The Contractor shall comply with all local labor laws, regulations, customs and practices pertaining to labor, safety, and similar matters, to the extent that such compliance is not inconsistent with the requirements of this contract.

12.3 The Contractor is required to have a business license in effect for the duration of the period of performance of this contract.

13.0 POST AWARD CONFERENCE

Within 10 days after contract award, the U.S. Government will hold a post award conference by conference call or at the Jefferson Center Mandalay site. The U.S. Government will provide the location, date, and time of the conference when the contract is awarded.

14.0 DELIVERABLES

Activity Description Due Date 1 Contractor’s submission of personnel data for Security Clearance to the COR (Section 9.0)

5 calendar days after award

2 Submission of Schedules to the COR (Section 2.1) 10 days after award

Provide Evidence of insurance (Section 10.6) 14 days after award

3 DBA insurance (Section 1.4) 15 days after award 4 Clearance by the Regional Security

Office and issue of NTP (Notice to Proceed) 30 calendar days after activity 1

5 Provide General Instructions (Section 2.1) 30 days after award

6 Provide List of personnel (Section 9.0) 30 days after award

7 Post award conference (Section 13.0) 10 days after award

15.0 QUALITY ASSURANCE AND SURVEILLANCE PLAN (QASP)

This plan provides an effective method to promote satisfactory contractor performance.

The QASP provides a method for the Contracting Officer's Representative (COR) to monitor Contractor performance, advise the Contractor of unsatisfactory performance, and notify the Contracting Officer of continued unsatisfactory performance. The Contractor, not the Government, is responsible for management and quality control to meet the terms of the contract. The role of the Government is to monitor quality to ensure that contract standards are achieved.

Performance Objective Scope of Work Paragraph Performance Standard Threshold Services: Performs all Program/ Library services set forth in the scope of work.

Paragraph 2.2 All required services are performed and U.S. Embassy Public Affairs Section (PAS) Regional Public Engagement Specialist (REPS) or other PAS designate evaluates performance as satisfactory.

Services: Performs all Caretaker services set forth in the scope of work.

Paragraph 2.3 All required services are performed and no more than one (1) customer complaint is received per month.

Services: Performs all Janitorial services set forth in the scope of work.

Paragraph 2.4 All required services are performed and no more than one (1) customer complaint is received per month.

15.1 SURVEILLANCE

The COR will receive and document all complaints from Government personnel regarding the services provided. If appropriate, the COR will send the complaints to the Contractor for corrective action.

15.2 STANDARD

The performance standards for Program/Library services, Caretaker services, and Janitorial services are outlined above. The COR shall notify the Contracting Officer of complaints and performance evaluations in writing so that the Contracting Officer may take appropriate action.

15.3 PROCEDURES

15.3.1 Procedures for Program/Library Services:

a) If the U.S. Embassy Public Affairs Section (PAS) Regional Public Relations

Specialist (REPS) or designate evaluates the Program/Library Services as unsatisfactory, they will inform the COR.

b) The COR will complete appropriate documentation to record the unsatisfactory evaluation.

c) The COR shall notify the Contractor in writing of unsatisfactory evaluation.

d) The Contractor will be provided reasonable time to correct the deficiency. The COR shall determine how much time is reasonable.

e) If the Contractor is unable to correct the deficiency, the COR will contact the

Contracting Officer for appropriate action.

15.3.2 Procedures for Caretaker Services and Janitorial Services:

a) If any U.S. Government personnel observe unacceptable services, either incomplete work or required services not being performed they should immediately contact the COR.

b) The COR will complete appropriate documentation to record the complaint.

c) If the COR determines the complaint is invalid, the COR will advise the complainant. The COR will retain the annotated copy of the written complaint for his/her files.

d) If the COR determines the complaint is valid, the COR will inform the contractor and give the Contractor additional time to correct the defect, if additional time is available.

The COR shall determine how much time is reasonable.

e) The COR shall, as a minimum, orally notify the Contractor of any valid complaints.

f) If the Contractor disagrees with the complaint and challenges the validity of the complaint, the Contractor will notify the COR. The COR will review the matter to determine the validity of the complaint.

g) The COR will consider complaints as resolved unless notified otherwise by the complainant.

h) Repeat customer complaints are not permitted for any services. If a repeat customer complaint is received for the same deficiency during the service period, the COR will contact the Contracting Officer for appropriate action.

652.242-70 - CONTRACTING OFFICER'S REPRESENTATIVE (COR) (AUG 1999)

(a) The Contracting Officer may designate in writing one or more Government employees, by name and position title, to take action for the Contracting Officer under this contract. Each designee shall be identified as a Contracting Officer's Representative (COR). Such designation(s) shall specify the scope and limitations of the authority so delegated; provided, that the designee shall not change the terms or conditions of the contract, unless the COR is a warranted Contracting Officer, and this authority is delegated in the designation.

(b) The COR for this contract is

American Center

Director

(c) (End of clause)

(End of provision)