Solicitation 692M15-23-R-00008_FAA WJHTC Cafeteria Services.pdf

SOLICITATION/CONTRACT

4. SOLICITATION TYPE1. CONTRACT NO. 3. SOLICITATION NUMBER

PAGE OF PAGES

6. ISSUED BY CODE 7. THIS ACQUISITION IS

BIDDER/OFFEROR TO COMPLETE BLOCKS 10, 12, 14, 20, 21, & 26

2. AWARD

EFFECTIVE DATE ISSUE DATE

5. SOLICITATION

UNRESTRICTED

SET ASIDE

SMALL BUSINESS

OTHER

COMBINED SMALL BUSINESS AND

LABOR SURPLUS AREA CONCERNS

LABOR SURPLUS AREA CONCERNS

SIC:

SIZE STANDARD:

8. (AGENCY USE)

NO COLLECT CALLS

9. ITEMS TO BE PURCHASED (BRIEF DESCRIPTION)

SUPPLIES SERVICES

10. IF OFFER IS ACCEPTED BY THE CONTRACT AUTHORITY WITHIN

CALENDAR DAYS (60 CALENDAR DAYS UNLESS OFFEROR INSERTS A

DIFFERENT PERIOD) FROM THE DATE SET FORTH IN BLK 8 ABOVE, THE

CONTRACTOR AGREES TO HOLD ITS OFFERED PRICES FIRM FOR THE ITEMS

SOLICITED HEREIN AND TO ACCEPT ANY RESULTING CONTRACT SUBJECT

TO THE TERMS AND CONDITIONS STATED HEREIN.

CODE 11. ADMINISTERED BY

12. CONTRACTOR/ FACILITY 13. PAYMENT WILL BE MADE BY CODE CODE

OFFEROR CODE

TELEPHONE NO.

DUNS NO.

CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK:

14. PROMPT PAY DISCOUNT 15. AUTHORITY FOR USING OTHER THAN FULL AND OPEN COMPETITION

NEGOTIATED BID (RFP)

SEALED BID (IFB)

1 2

03/26/2024

AAQ-650 WJHTC Branch FAA William J. Hughes Technical Center Building 300, Fourth Floor Atlantic City International Airport Atlantic City NJ 08045 solicitation to the responsible offeror whose proposal is most advantageous to the Government, whom is responsible, capable source to operate a full-service cafeteria, It is anticipated that the Government will issue a single $0 award as a result of this

AAQ-610 Facilities & Grants FAA William J. Hughes Technical Center Fourth Floor, Bldg 300 Atlantic City International Airport

AAQ610-AFN

Atlantic City NJ 08405

722310

% FOR

x x x

AAQ650-AFN

Cafeteria Services

$47

692M15-23-R-00008

16.

ITEM NO.

17.

SCHEDULE OF SUPPLIES/SERVICES

18.

QUANTITY

19.

UNIT

20.

UNIT PRICE

21.

AMOUNT

Complete cafeteria services at the Federal

Aviation Administration (FAA) William J. Hughes

Technical Center, Atlantic City International

Airport, New Jersey 08405 in accordance with

Section C, Scope of Work.

26. SIGNATURE OF OFFEROR/CONTRACTOR 27. CONTRACT AUTHORITY (SIGNATURE OF CONTRACTING OFFICER)

NAME AND TITLE OF SIGNER (TYPE OR PRINT) DATE SIGNED NAME OF CONTRACTING OFFICER (TYPE OR PRINT) DATE SIGNED

24. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER

ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY CONTINUATION

SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED HEREIN.

25. AWARD OF CONTRACT: YOUR OFFER ON SOLICITATION

NUMBER SHOWN IN BLOCK 3, INCLUDING ANY ADDITIONS OR

CHANGES WHICH ARE SET FORTH HEREIN, IS ACCEPTED AS

TO ITEMS:

22. ACCOUNTING AND APPROPRIATION DATA 23. TOTAL AWARD AMOUNT (FOR CONTRACT

AUTHORITY USE ONLY)

Colleen McGuire

DRAFT

N/A N/A

$0.00$0.00

N/A

N/A

TYPE OR PRINT NAME AND TITLE OF SIGNER

SIGNATURENAME AND ADDRESS OF FIRM (Include ZIP Code)

WE DO NOT, DESIRE TO BE RETAINED ON THE MAILING LIST FOR FUTURE PROCUREMENTS OF THE TYPE OF ITEM(S) INVOLVED.WE DO

DO NOT REGULARLY MANUFACTURE OR SELL THE TYPE OF ITEMS INVOLVED

CANNOT MEET DELIVERY REQUIREMENT

OTHER (Specify)

UNABLE TO IDENTIFY THE ITEM(S)

CANNOT COMPLY WITH SPECIFICATIONS

PAGE

NO RESPONSE FOR REASONS CHECKED

2 2 OF

DATE AND LOCAL TIME

AFFIX

STAMP

HERE

TO:

FROM:

SOLICITATION NO.

Atlantic City NJ 08045

AAQ-650 WJHTC Branch FAA William J. Hughes Technical Center Building 300, Fourth Floor Atlantic City International Airport

AAQ650-AFN

692M15-23-R-00008

Section A - Solicitation/Contract Form

Section B - Supplies or Services/Prices Section B - Schedule

B.1 General

1. The intent of this contract is to obtain services of a commercial employee/food service management company, as well as improve the management and delivery of employee/food services at the Federal Aviation Administration (FAA) William J. Hughes Technical Center (WJHTC), Atlantic City International Airport, New Jersey 08405.

2. It is understood that external factors may impact the accomplishment of the desired new concepts and services called for herein, especially the availability of Government funds for desired renovations and purchase of equipment. However, notwithstanding these external factors, the Contractor must make all best efforts, utilizing the existing Government-owned facilities and equipment, in addition to any capital investments and equipment furnished by the Contractor, to accomplish the desired new concepts and services.

3. This contract excludes all automated vending operations at WJHTC. Vending Operations are included in an exclusive permit with the local state-licensing agency for operation under the Randolph-Sheppard Program. Any products offered by the commercial provider, that are the same or similar in nature to those being offered under the Randolph-Sheppard vending program, will be priced at no less than the prices established for such items dispensed by the automated vending operations.

4. The Contractor will furnish all personnel, materials, equipment (not otherwise provided by the Government), and supplies, necessary to provide an integrated system for the management and delivery of world class employee/food service at the WJHTC, in accordance with Part I- Section C, Scope of Work and the terms, conditions, and provisions specified herein.

5. The North American Industry Classification System (NAICS) Code is 722310 with a size standard of $47 million.

B.2 PRICING

Pricing of all items for sale will be prices that are submitted with your proposal and will be incorporated in any resulting contract. See section L.4.2 Volume 2 - Business Information, L.4.2.2 Menu Pricing.

B.3 PERIOD OF PERFORMANCE

1. This is a ten (10) year zero dollar contract consisting of a base year with nine (9) one year option periods.

BASE YEAR: Month, 2024 through Month, 2025 OPTION 1: Month, 2025 through Month, 2026 OPTION 2: Month, 2026 through Month, 2027 OPTION 3: Month, 2027 through Month, 2028 OPTION 4: Month, 2028 through Month, 2029 OPTION 5: Month, 2029 through Month, 2030 OPTION 6: Month, 2030 through Month, 2031 OPTION 7: Month, 2031 through Month, 2032 OPTION 8: Month, 2032 through Month, 2033 OPTION 9: Month, 2033 through Month, 2034

The FAA will monitor the performance of the contractor, as well as the requirement and reserves the right to exercise some, none or all of the option periods.

Clause List

The remainder of this page has been intentionally left blank.

Section C - Description/Specifications Scope of Work

Scope of Work

Contents

Contents. 2

1. Scope. 4

1.1. General 4

1.2. Cafeteria Operation and Services. 4

2. Rules and Regulations. 4

2.1. Security. 4

3. Customer Base. 5

3.1. Child Care Center. 5

4. Property. 5

4.1. Government-Furnished Facilities (GFF) 5

4.2. Government-Furnished Equipment (GFE) 5

4.3. Maintenance of Government-Furnished Property. 6

4.3.1. Government Responsibility. 6

4.3.2. Contractor Responsibility. 6

4.4. Contractor-Furnished Equipment 8

4.5. Losses. 8

5. Personnel 8

5.1. Medical Requirements. 9

5.1.1. Examination. 9

5.1.2. Screening and Surveillance. 9

5.2. Key Personnel 9

5.2.1. Cafeteria Manager. 9

5.2.2. Cook. 10

5.2.3. Key Personnel Substitutions. 10

5.3. New Hires. 10

5.4. Removal of Employees. 10

5.5. Uniforms. 10

5.6. Training. 11

5.6.1. Government-Provided Training. 11

5.6.2. Training Records. 11

6. Safety. 11

6.1. Health and Safety Plan. 11

6.2. Safety Data Sheets. 12

6.3. Mishap / Accident Notification. 12

7. Cafeteria Operations. 12

7.1. Transition. 12

7.2. Phased Services. 12

7.2.1. Phase 1 – Basic Services. 13

7.2.2. Phase 2 – Increased Services. 13

7.2.3. Phase 3 – Long-term Services. 13

7.3. Hours of Operation. 13

7.4. Staffing. 14

7.5. Food and Supplies. 14

7.5.1. Food Preservation. 14

7.6. Office Supplies. 14

7.7. Menu. 15

7.8. Advertising and Promotions. 15

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7.9. Online Ordering. 15

7.10. Delivery. 16

7.11. To-Go Dinners. 16

7.12. Catering. 16

7.13. Food Trucks. 16

7.14. Vending Machines. 16

7.15. Sanitation. 16

7.16. Bussing. 16

7.17. Garbage, Trash, and Recycling. 17

7.18. Service Under Adverse and Emergency Conditions. 17

7.18.1. Essential Emergency Employees. 17

8. Inspections. 17

9. Quality Control (QC) 18

10. Reviews. 19

11. Financial Statements. 19

1. Scope

1.1. General

The Contractor must provide complete cafeteria services at the Federal Aviation Administration (FAA) William J.

Hughes Technical Center (aka “Tech Center” or “WJHTC”), Atlantic City International Airport, New Jersey 08405.

The Contractor must have the experience to furnish all necessary management, supervision, professional services, personnel, labor, vehicles, security escorts, material, parts, general and specialized equipment, and facilities (not otherwise furnished by the Government) to operate a cafeteria concession as specified in this statement of work.

1.2. Cafeteria Operation and Services

The Government agrees to grant the Contractor the right, for the period stipulated, subject to the contract requirements and conditions noted, to establish, manage, and operate a cafeteria-type restaurant to prepare and sell food, beverages, and such other products as the Government may authorize, as listed in Paragraph 7.7 (Menu).

Revenues come only from sale of food and beverages. The Government will not subsidize any losses sustained by the Contractor.

2. Rules and Regulations

All operations under the Contract must be conducted in conformance with the requirements for food establishments as set forth by standards of New Jersey State Department of Health and the Atlantic County Health Department conforming to the more stringent requirements. The Contractor must adhere to all State and Federal regulations in effect at WJHTC. This list includes, but is not limited to the following:

1. Contractor Personnel Suitability Requirements, FAA Order 1600.IF and AMS Clause 3.13-6 Security Requirements

2. Personnel Security Program, FAA Order 1600.1F, Chapter 8.10

3. FAA WJHTC Facility Security Management Plan, Order NG 1600.30B

4. Center-Wide Recycling, Order CT I050.2C

5. Occupational Safety and Health, Order CT 3900.55B

6. FAA Emergency Operations Plan, FAA Order 1900.1G

7. 1 370.121-B- Information Systems Security Program

8. Security and Awareness Training (SAVI)

9. New Jersey Sanitary Code Chapter XII file:///I:/AAQ-650/McGuire/PRE%20AWARD/Cafeteria%20Re-Compete/SIR/DRAFT_Cafeteria%20SOW_2024%20January.docx%23_Toc153965199 file:///I:/AAQ-650/McGuire/PRE%20AWARD/Cafeteria%20Re-Compete/SIR/DRAFT_Cafeteria%20SOW_2024%20January.docx%23_Toc153965200 file:///I:/AAQ-650/McGuire/PRE%20AWARD/Cafeteria%20Re-Compete/SIR/DRAFT_Cafeteria%20SOW_2024%20January.docx%23_Toc153965201 file:///I:/AAQ-650/McGuire/PRE%20AWARD/Cafeteria%20Re-Compete/SIR/DRAFT_Cafeteria%20SOW_2024%20January.docx%23_Toc153965202 file:///I:/AAQ-650/McGuire/PRE%20AWARD/Cafeteria%20Re-Compete/SIR/DRAFT_Cafeteria%20SOW_2024%20January.docx%23_Toc153965203 file:///I:/AAQ-650/McGuire/PRE%20AWARD/Cafeteria%20Re-Compete/SIR/DRAFT_Cafeteria%20SOW_2024%20January.docx%23_Toc153965204 file:///I:/AAQ-650/McGuire/PRE%20AWARD/Cafeteria%20Re-Compete/SIR/DRAFT_Cafeteria%20SOW_2024%20January.docx%23_Toc153965205 file:///I:/AAQ-650/McGuire/PRE%20AWARD/Cafeteria%20Re-Compete/SIR/DRAFT_Cafeteria%20SOW_2024%20January.docx%23_Toc153965206 file:///I:/AAQ-650/McGuire/PRE%20AWARD/Cafeteria%20Re-Compete/SIR/DRAFT_Cafeteria%20SOW_2024%20January.docx%23_Toc153965207 file:///I:/AAQ-650/McGuire/PRE%20AWARD/Cafeteria%20Re-Compete/SIR/DRAFT_Cafeteria%20SOW_2024%20January.docx%23_Toc153965208 file:///I:/AAQ-650/McGuire/PRE%20AWARD/Cafeteria%20Re-Compete/SIR/DRAFT_Cafeteria%20SOW_2024%20January.docx%23_Toc153965209 file:///I:/AAQ-650/McGuire/PRE%20AWARD/Cafeteria%20Re-Compete/SIR/DRAFT_Cafeteria%20SOW_2024%20January.docx%23_Toc153965210 file:///I:/AAQ-650/McGuire/PRE%20AWARD/Cafeteria%20Re-Compete/SIR/DRAFT_Cafeteria%20SOW_2024%20January.docx%23_Toc153965211 file:///I:/AAQ-650/McGuire/PRE%20AWARD/Cafeteria%20Re-Compete/SIR/DRAFT_Cafeteria%20SOW_2024%20January.docx%23_Toc153965212 file:///I:/AAQ-650/McGuire/PRE%20AWARD/Cafeteria%20Re-Compete/SIR/DRAFT_Cafeteria%20SOW_2024%20January.docx%23_Toc153965213

The Contractor must obtain, post, and keep up to date all mandatory signage (e.g., Labor Law, Wage Determination, etc.) required by law.

2.1. Security

The Government will ensure the protection of our facilities, sensitive information, and resources. As such, the Government reserves the right to restrict access to our facilities, sensitive information, and resources. The Government must screen Contractor employees to determine their suitability to work under this Contract. The Contractor must notify the Contracting Officer (CO) and Contracting Officer’s Representative (COR) in writing, via email, of all new hires prior to their start. The Contractor must follow all established procedures to submit to a background investigation and obtain the required Security Clearance. The Contractor must keep accurate and maintain the Quarterly Security Report, including documentation of any security-related issues or concerns identified by the Contractor. It must be submitted to the COR, via electronic file, upon request and each time there is any change in status or change in personnel.

If any employee does not retain the required Suitability and Security Clearance, the COR will be notified and the employee, after notification, will be escorted from the WJHTC property immediately.

3. Customer Base

The cafeteria is to be operated for the benefit of the Technical Center population. See table below for recent daily averages for onsite employees. The Government is not responsible for any subsequent variation in these numbers since the extent of occupancy cannot be guaranteed, nor does the Government guarantee specific gross revenues or operative costs related to any patron count. Throughout the year, various organizations have special events (i.e., Hispanic Heritage Month, symposiums, bake sales, CFC events, food truck events, etc.) at which food may be available. The Government will not reimburse the Contractor for any losses of revenue as a result of any such events.

Day Average # of employees on site Monday 620 Tuesday 992 Wednesday 979 Thursday 834

Friday 439

3.1. Child Care Center

The Contractor must contract directly with the on-site Child Care Center to provide food service. This must be accomplished according to the New Jersey Child and Adult Food Program. The service must include daily lunch service, five (5) days per week, hot and cold food, for approximately 52 children. The Government is not responsible for any subsequent variation in this estimate, nor does the Government guarantee specific gross revenues or operative costs related to such. The CO may direct adjustments to this requirement, as needed.

4. Property

4.1. Government-Furnished Facilities (GFF)

The WJHTC Cafeteria is located in the Technical & Administrative Building, Building 300, on the 1st floor. The WJHTC Cafeteria area is approximately 15,000 square feet with a seating capacity of about 250 persons. This area includes the kitchen area, pantry, storage, dishwashing, refrigeration spaces, and indoor/outdoor dining areas.

The cafeteria is Government-owned and will remain named the WJHTC Cafeteria. Proper signs may be displayed indicating the cafeteria is "operated by" the Contractor. The seating areas are open and available for use 24 hours a day.

The Contractor must provide access to all areas of the facility to allow for scheduled preventive maintenance, inspections, and all necessary repairs.

4.2. Government-Furnished Equipment (GFE)

The kitchen is equipped with GFE to provide an "in-house" food preparation capability to meet current Contract requirements. In order to obtain on-demand repair services to such systems, the Contractor must submit a work request to the Center Operations Service Desk via phone (609-485-4122) or email (9-act-ServiceDesk@faa.gov) and must indicate the request is being submitted by the Contractor on behalf of the COR.

The Contractor may not utilize GFF or GFE to store and/or prepare food for catering or food services outside the

WJHTC.

4.3. Maintenance of Government-Furnished Property

4.3.1. Government Responsibility

The Government will maintain GFF and GFE as specified below. The Contractor will not be held responsible for structural deficiencies beyond the Contractor's control.

1. Maintain all electrical, mechanical, plumbing, HVAC, and fire systems.

2. Provide fume hood exhaust cleaning. This is considered separate from the maintenance as required by the Contractor as stated under Paragraph 4.3.2 (Contractor Responsibility).

3. Provide pest control services.

4. Provide a nighttime custodial service to the dining area of the WJHTC Cafeteria to include sweeping and mopping of the tile floor, vacuuming, and semi-annual carpet shampooing.

5. Provide window washing in dining areas.

6. Repair the cash registers.

7. Provide and maintain an office computer.

8. Provide a credit card terminal for use with payment via credit cards.

9. Provide a four-drawer combination safe. This will be located within the Cafeteria Manager's office located in the Technical & Administrative Building for the purpose of maintaining petty cash, records, and personal files.

10. Furnish plates, bowls, flatware, and similar utensils that are non-paperboard in nature.

11. Provide dumpster for consumables and non-consumables, including wet garbage.

4.3.2. Contractor Responsibility

4.3.2.1. Keys

The Government will issue keys for access to required areas. The Contractor must implement a program to maintain an inventory and provide for the control and security of all keys. The Contractor must ensure that only authorized personnel have access to the appropriate keys and ensure that keys will not be misused. Contract employees must not open locked rooms or areas to permit entrance by persons other than custodial employees performing assigned duties.

The Contractor must submit an updated key inventory to the COR upon request. The Contractor must report a lost key immediately, via email, to the COR and Security personnel, including while in the process of looking for the keys. The Contractor must reimburse the Government for all lost keys and replacement of cores at the Contractor’s cost.

4.3.2.2. Cleaning

The Contractor must thoroughly clean and sanitize the entire kitchen facilities prior to the first day of food service.

During the Contract period of performance, the Contractor must maintain a clean facility. As part of the closure of this Contract, the Contractor must thoroughly clean the kitchen facility prior to departure on the last day of the contract.

The Contractor must annually scrub all floors in the cafeteria and kitchen with a peroxide cleaner or approved equivalent.

The Contractor must establish and maintain a cleaning schedule for all items in the cafeteria. The Contractor must submit the cleaning schedule to the COR (within 60 calendar days of contract award). Upon review by the COR, adjustments must be made to ensure everything requiring cleaning is on the schedule. Updates and adjustments to the cleaning schedule must be on-going. The Contractor must furnish all cleaning supplies and chemicals, including dishwashing detergents, powders, and soaps. The Contractor must utilize "Green Seal Certified" cleaning products.

The Contractor must utilize a dual-bucket system for all mopping requirements.

The Contractor must clean each serving station daily. They must be free of debris and food particles at the end of each shift. This includes all glass and sneeze guards at each station and all floors. The Contractor must clean the ceramic tile walls to remove all dirt and splatter marks. Semi annually all ceramic tile walls must be completely cleaned top to bottom and including all horizontal surfaces. This must be completed in October and April each year of the contract.

The Contractor must remove dust and debris from all surfaces, fixtures, and vents, etc. The ceiling and walls near the vents must be kept free of all debris and dust. This must be completed in April each year of the contract.

All equipment and surfaces must be cleaned and sanitized. No grease must accumulate on equipment or on floors under the fryers. Sanitizer bottles must be available to ensure proper cleaning and disinfecting. However, the sanitizer bottles must be kept away from all food. All carts and equipment must be kept clean and free from debris and grease.

The dish machine and conveyor(s) must be thoroughly cleaned and free from all food products, debris, etc. prior to departure of each day.

The Contractor must clean all grease collectors that are part of the fume hood exhaust system. They must be removed and thoroughly cleaned. Any visible grease in hood system should be thoroughly wiped clean. The collectors should then be returned to their original position. This must be accomplished once a week on the last day of the workweek after closing and before departing the facility for the day.

4.3.2.3. General

The Contractor must be responsible for turning off all electric lights and appliances not in use, and locking all windows and doors, including doors to food storage areas within the area assigned. The Contractor must exercise prudent care in use and control of all equipment as assigned to minimize damage, fire, theft, accident, or other losses.

The Contractor must be responsible for sharpening the slicing machines and other blades and is considered as normal wear and tear.

The garbage disposal and dishwashing machine furnished by the Government must be maintained and readily accessible to all cafeteria employees. The floor drains near the large kettles in the kitchen are NOT equipped with grease traps. Only the pot sinks are equipped with a grease trap/reservoir. Therefore, the Contractor must ensure that all grease, cooking fats, animal fats, and cooking oil are NOT placed in garbage disposal(s), floor drains, or other drains.

4.3.2.4. Inventory

The Contractor must make every reasonable attempt to keep account of Government provided dishes and flatware as well as small wares (e.g., hotel pans, sheet pans, carts). The Contractor must be responsible to replace any missing items. Any items brought into the facility as Contractor-furnished, must be clearly designated and segregated from the Government-furnished items.

The Contractor and the COR must conduct a joint inventory of GFP during the transition period (see Paragraph 7.1), in order to document the exact quantity and condition of GFP. The Contractor must certify the findings of the initial inventory, assume accounting responsibility, and report inventory updates and/or discrepancies to the COR during the period of performance. The inventory will be captured as part of Technical Exhibit 2. The Contractor must provide a semi-annual inventory report, due December 1 and June 1 each year during the period of performance of the Contract.

During the final month of the Contract period of performance, the Contractor and the COR must conduct a final, joint inventory of GFP, in order to verify the exact quantity and condition. A final inventory report, listing all GFP Inventory, recording any discrepancies discovered and an assessment of the condition of the inventory, must be recorded by the Contractor and delivered to the CO and COR seven calendar days prior to the final day of the Contract.

4.3.2.5. Cash Registers

The Contractor is responsible to obtain the necessary credit card services for its use/operation with the GFE. The Contractor is responsible for all programming of the registers.

4.4. Contractor-Furnished Equipment

The Contractor must furnish all necessary vehicles, material, parts, general and specialized equipment (not otherwise furnished by the Government). The Contractor must be responsible to provide can openers, cutting boards, cutlery, and any similar preparation utensils, etc. The Contractor must provide all soaps and paper towels at each work area and sink areas. Any vehicles utilized under this Contract must be professionally and commercially labeled, e.g., permanent labeling.

The Contractor must furnish, maintain, repair, and replace, at their expense, any customized/specialized equipment or material not otherwise provided by the Government and ownership of such items must remain with the Contractor. The Contractor must be responsible for assuring efficient and sanitary operation of these items. It is understood and agreed that if use of such customized/specialized equipment requires any changes in plumbing, electrical, or similar systems, the Contractor must obtain prior approval from the COR before its installation and use.

Any items belonging to the Contractor must be identified on a list and must be provided to the COR within 30 days from the start of the Contract.

The Contractor must provide complete Point of Sale (POS) system to include the acceptance of patron's use of credit and debit cards in an expeditious manner at the cafeteria(s).

4.5. Losses

Except where the Government is found to be at fault, losses incurred by the Contractor regarding Contractor-furnished property as well as Government-furnished property must be the responsibility of the Contractor. Any food loss, due to GFE refrigeration equipment failure, must be submitted to the Contracting Officer and COR, immediately via email within 24 hours of discovery. The Contractor must submit documentation to justify any claim and must include a list of items; pricing with documentation; an incident report relating the date, time, cause of food loss, and discovery of loss; and any other documentation on the equipment indicating failure/repairs such as a work request reporting the problem (see Paragraph 4.2, Government-Furnished Equipment).

5. Personnel

The Contractor must provide all necessary personnel. The Contractor must employ qualified journeymen level employees that have experience and capabilities of performing the duties described in this statement of work. It is the Contractor's responsibility to furnish the required number of qualified personnel to operate and maintain all of the service areas designated under this contract. All cafeteria personnel must be required to provide the mandatory medical documentation and complete a Security Clearance package and investigation. All personnel are also responsible for complying with regulations and policies. They must maintain a neat appearance and have a courteous attitude.

5.1. Medical Requirements

5.1.1. Examination

All Contractor employees are required to pass a medical examination for transmittable diseases such as Hepatitis C and PPD (Tuberculosis) at no expense to the Government. The Contractor will receive medical certification stating each employee is free from communicable disease and fit for duty. The Contractor is required to conform to the Food and Drug Administration (FDA) Food Code 2022. All employees working within the cafeteria are required to complete and submit to the employer Form 1-A Conditional Employee and Food Employee Interview and Form 1-B Conditional Employee or Food Employee Reporting Agreement prior to hiring so that the employer & Contractor management can take appropriate steps to preclude the transmission of foodborne illness. In the event of illness, the employee is required to complete and submit to the employer, Form 1-C Conditional Employee or Food Employee Medical Referral with concurrence from their physician.

Upon receiving Form 1-A Conditional Employee and Food Employee Interview, Form 1-B Conditional Employee or Food Employee Reporting Agreement and each occurrence requiring Form 1-C Conditional Employee or Food Employee Medical Referral with concurrence from their physician, a medical clearance form or memo from the employer stating each employee is medically fit for duty must be provided to the COR prior to the start of employment.

At the start of the Contract, the Contractor will have two weeks to complete medical examination certifications for all employees. Thereafter, annual medical examination/certifications must be completed prior to the anniversary of the Contract start date. Failure to provide the required mandatory medical exam certificates may result in a suspension from duty until completed.

5.1.2. Screening and Surveillance

The Contractor is required to decide if an employee’s job tasks require medical screening and surveillance. If medical screening and surveillance is determined necessary, the frequency of examinations will be at a minimum of initial and annually thereafter. The need for exit physicals and post exposure medical examinations will be determined by a licensed physician or other health care provider board-certified in occupational medicine. The Contractor must be responsible for scheduling and obtaining all physical examinations at no cost to the FAA.

Copies of a medical clearance form or a memo from the Contractor showing employees fit for duty must be submitted to the COR prior to employees returning to work after illness and after all recurring examinations. An individual form or memo must be submitted for each employee. Medical records shall be retained by the Contractor in accordance with OSHA regulations.

Those found suspect of suffering from a communicable disease must be removed from duty immediately by the Contractor.

5.2. Key Personnel

The positions listed below are identified as Key Positions that must be fulfilled with Key Personnel, which the Government has determined to be critical for successful performance of contractual requirements. The Contractor must submit resumes and associated documentation for all Key Personnel for review and approval.

5.2.1. Cafeteria Manager

The Cafeteria Manager must have had, at a minimum, three years of consecutive employment in a position with comparable responsibilities.

The responsibilities of the Cafeteria Manager include planning, scheduling, directing, and supervising all areas of the operation of the cafeteria. The Cafeteria Manager is responsible for supervision of all service personnel working in the cafeteria. They are responsible for maintaining equipment and food in highest sanitary condition.

The Cafeteria Manager is also responsible for complying with regulations and policies.

5.2.2. Cook

The Cook must have at a minimum, two years of consecutive employment in a position with comparable responsibilities.

The responsibilities of the Cook include planning and/or preparation of food. The Cook is responsible for volume preparation and service of food. This must include preparation of soups, salads, gravies, sauces, vegetables, meat, fish, and poultry and all other foods constituting a complete meal. The Cook is responsible for maintaining equipment and food in highest sanitary condition and will assist the Cafeteria Manager as required.

5.2.3. Key Personnel Substitutions

Substitutions of Key Personnel require written requests from the Contractor and approvals from the CO.

The Contractor must promptly notify the CO and COR of any known situations which will lead to the replacement of any Key Personnel (e.g. retirement, termination). The Contractor must immediately notify the CO and COR via email of any unexpected vacancy that occurs for a Key Position. The Contractor must utilize every available measure to ensure a speedy replacement. No Key Position may be left vacant for more than thirty (30) calendar days.

All requests for substitutions must provide a detailed explanation of the circumstances necessitating the proposed substitutions, a complete resume (electronic version/pdf) for the proposed substitute, and any other relevant information requested by the CO. All proposed substitutes must meet the Key Personnel requirements for their proposed position. The CO will evaluate such requests and notify the Contractor of the CO's consent or non-consent.

5.3. New Hires

The Contractor must notify the COR of all new hires, provide mandatory medical documentation prior to start, ensure submittal and approval of required forms for security clearances.

5.4. Removal of Employees

If any employee does not obtain and maintain the required Security Suitability Determination, the COR will be notified by WJHTC Security. The COR will immediately notify the Contractor to have security assist with escorting the employee off the WJHTC property.

The Contractor must notify the COR immediately, via email, if any Contractor employee is no longer working for the Contractor. The Contractor must ensure cancellation and surrender of keys and credentials, Airport Operations Area (AOA) Access and Personal Identity Verification (PIV) Cards. The Contractor must ensure cancellation and removal of all access privileges to telecommunication and automated information systems. The Contractor must reclaim any Government property that might have been issued or in use by the contract employee. Payment of the invoice must be delayed for failure to return property.

5.5. Uniforms

The Contractor must require its employees to wear uniforms, and they must be clean, stain free, free of tears and holes. The Contractor must be responsible for providing all laundry service and all laundry supplies as may be required to the operation.

5.6. Training

The Contractor will be responsible for providing all necessary training at no cost to the Government (except where otherwise noted). The Contractor must ensure that training requirements do not impact the services required under this Contract and the absence of Contractor personnel attending training functions does not relieve the Contractor from providing the required services in the time period specified.

All required employees must have completed all training requirements within 30 calendar days of their start. Some trainings must be completed before the end of the Transition Period (see Paragraph 7.1).

5.6.1. Government-Provided Training

The following paragraphs detail training courses that are administered by the FAA.

5.6.1.1. Electronic Learning Management System (eLMS)

The Government requires all Contractor Key Personnel to take certain training courses throughout the year. The course material must be briefed to the entire staff. These courses will be offered online via the FAA’s Electronic Learning Management System (eLMS) and must be completed annually on or before the deadline. Below is a list of examples of such required training:

· (30201371) ASH Security Awareness Virtual Initiative (SAVI)

· (30200246) FAA Information Systems Security (ISS) Compliance Annual Training

· (30200025) Prevention of Sexual Harassment

· (64000046) FAA Technical Center Spill Prevention Control and Countermeasure (SPCC) Training

5.6.1.2. Airport Operations Area (AOA) Access Security Training

Certain facilities are located within the Airport Operations Area (AOA) and require special training in order to gain access. The FAA provides AOA Access Security Training for all Contractor personnel requiring access to the airfield. The Contractor must provide a list of all personnel that require AOA Access Security Training to the COR within 30 calendar days after the award of the Contract. The training is conducted at the Technical Center and is roughly two hours in duration. Training must be complete for all required personnel within 60 calendar days after the award of the Contract.

5.6.2. Training Records

The Contractor must maintain an up-to-date record of all required trainings, including those required under the Contractor’s Health and Safety Plan (see Paragraph 6.1) for each employee. A list must be sent to the COR by the 5th of each month, for all trainings completed during the preceding month, except for eLMS training (see Paragraph 5.6.1.1).

6. Safety

The Contractor is responsible for instructing personnel in appropriate safety measures and must not permit them to place mops, brooms, machines, and other equipment in traffic or other locations in such a manner as to create a safety hazard. Signs must be provided by the Contractor to mark slippery areas. This signage must not be left out after the safety hazard has been remedied. The Contractor must comply with OSHA safety requirements. The Contractor must maintain an on-site First Aid Kit.

6.1. Health and Safety Plan

In the planning and performance of all work, the Contractor must comply with all applicable federal, state, and local health and safety regulations. The Contractor must develop and submit for Government acceptance a Health and Safety Plan (HASP). The HASP must address, at a minimum, the following:

· Communication of safety concepts and procedures to their employees, including de-energizing equipment prior to cleaning and maintenance.

· Job hazard analysis

· Hazard prevention and control

· Hazard Communication / Safety Data Sheets

· Emergency response (general)

· Employee safety training

· Safety meetings

· Accident investigation

· Recordkeeping

· Personal Protective Equipment (PPE)

· Medical Surveillance

· Fall protection

· Occupational exposure to blood borne pathogens

6.2. Safety Data Sheets

The Contractor must maintain a current log containing all Safety Data Sheets (SDS) for all chemicals utilized in the Cafeteria by the Contractor, Government, or other personnel. This log must be readily available to everyone in the cafeteria at all times. The Contractor must provide a copy of all SDS' for chemicals to be utilized under this contract seven calendar days prior to contract start to the COR. After any change or addition of chemicals, the SDS book must be updated immediately, and copy provided to the COR prior to use.

6.3. Mishap / Accident Notification

The Contractor must observe all guidelines described in Section 16.3 of the WJHTC Safety and Health Order (CT3900.55B). The Contractor must immediately notify (via phone) the COR of all mishap/accidents that occur.

The Contractor must follow up phone notification with an email to the CO and COR, in less than 24 hours. Mishap is a general term covering occupational accidents, near-misses, including motor vehicle, property damage, fire, etc., injuries and illnesses.as well as minor knife cuts, slips, falls and as well as serious injuries requiring extensive medical assistance and/or treatment. The Contractor is required to notify OSHA when an employee is killed on the job or suffers a work-related hospitalization, amputation, or loss of an eye. A fatality must be reported within 8 hours and an in-patient hospitalization, amputation, or eye loss must be reported within 24 hours. In addition, the contractor must file an injury and illness incident report (OSHA Form 301) in the U.S. Department of Labor’s Employees’ Compensation Operations & Management (ECOMP) tool at www.ecomp.dol.gov.

7. Cafeteria Operations

7.1. Transition

The Contractor must recognize that services covered by this Contract are vital to the successful accomplishment of the Government's mission. The Contractor must maintain continuity of services, without interruption, throughout the entire term of the Contract according to the terms set forth herein. During the transition period(s), the Contractor http://www.ecomp.dol.gov/ must cooperate with the predecessor and successor, respectively, in order to affect an orderly and efficient transition. The transition period will be negotiated at time of award but will not exceed 30 calendar days.

7.2. Phased Services

In an effort to provide quality services to our customers and to increase profitability and flexibility to the Contractor, the FAA has divided service requirements into three phases. Phase 1 represents a baseline assessment where the Contractor can evaluate the behavior and preferences of the customers while providing basic services (see Paragraph 7.2.1). Phase 2 represents another assessment phase, with increased service requirements (see Paragraph 7.2.2).

Requirements for Phase 3 will be determined from the assessments of the first two phases and will represent the long-term service levels required of the Contractor.

It is the FAA’s intent to include the increased services required in Phase 2 in the long-term Contract requirements of Phase 3. However, feedback from the Contractor will be utilized to determine the profitability, frequency, and overall feasibility of these requirements. The FAA and the Contractor will work together to determine a solution in the best interests of all parties.

7.2.1. Phase 1 – Basic Services

Phase 1 will begin immediately following the transition period and will last for six months. Cafeteria service must be provided Tuesday through Thursday, from 7:00am to 2:00pm. The Contractor must serve a breakfast menu from 7:00am to 10:30am; serve a lunch menu from 11:00am to 2:00pm; and serve light refreshments and snacks continuously from 7:00am to 2:00pm.

No later than two weeks prior to the end of Phase 1, the Contractor must submit to the FAA a plan for implementing the increased services required in Phase 2. The plan must include an overall description of how the services will be provided, along with schedules, frequencies, and other specific information deemed necessary by the Contractor.

The FAA will review the proposed plan, along with Phase 1 sales data, and work together with the Contractor to finalize the plan.

During Phase 1, the Contractor will have the option of expanding cafeteria hours and/or providing increased services identified in Phase 2.

7.2.2. Phase 2 – Increased Services

Phase 2 will begin immediately following Phase 1 and will last for three months. Cafeteria service must be provided Monday through Friday, from 7:00am to 2:00pm. The Contractor must serve a breakfast menu from 7:00am to 10:30am; serve a lunch menu from 11:00am to 2:00pm; and serve light refreshments and snacks continuously from 7:00am to 2:00pm.

The following additional services are required during this phase.

1. Delivery service to the WJHTC campus in accordance with Section 7.10.

2. Take-home dinner service. in accordance with Section 7.11

No later than two weeks prior to the end of Phase 2, the Contractor must submit to the FAA a plan for implementing the long-term service levels for Phase 3. The plan must include an overall description of how the services will be provided, along with schedules, frequencies, and other specific information deemed necessary by the Contractor.

The FAA will review the proposed plan, along with Phase 1 and 2 sales data, and work together with the Contractor to finalize the plan.

7.2.3. Phase 3 – Long-term Services

Phase 3 will begin immediately following Phase 2 and will last for the remainder of the Contract period of performance.

7.3. Operational Status

If there is a question regarding the operational status of the WJHTC (determined by the WJHTC Operations Center), the Contractor is required to call (609) 485-6100 to determine status of the facility. If the Government has a delayed opening or early dismissal / closing the Contractor must follow the official WJHTC guidelines and is permitted to open late (i.e. from the time the cafeteria is scheduled to open the cafeteria will open two hours late if WJHTC declares a 2 hour late arrival policy) or close early due to a declared early dismissal.

7.4. Staffing

The Contractor must be responsible for scheduling cafeteria employees to ensure that there is maximum employee coverage in all areas during breakfast and lunch hours. With advance notice, the Contractor must also ensure sufficient coverage for all special events held. The Contractor must make every attempt to ensure that a full selection of appropriate menu items is available during these hours.

The Contractor must assure that cashier stations are adequately staffed to provide prompt, continuous, efficient service.

7.5. Food and Supplies

The Contractor must be responsible for procuring, storing, preparing, and serving all articles of food and beverages.

The Contractor must assure that adequate supplies of condiments, plastic flatware, and napkins are available at all times.

Only quality foods, such as Grade A poultry, U.S. Choice grades of beef, U.S. No. 1 grade pork, Grade A or Fancy vegetables, and Grade A or B canned goods may be used. All foods served must be free from spoilage and decay.

Uncooked items, such as fresh fruits must be clean and free from blemish, and the Contractor must inspect daily for spoilage.