SOLICITATION 47PK0224R0007 PB VTE SVCS 2024 10 10.pdf

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FULL ELEVATOR MAINTENANCE, REPAIR, AND REPLACEMENT SERVICES
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47PK0224R0007
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This document is a Solicitation for full elevator maintenance, repair, and replacement services at the Phillip Burton Federal Building and U.S. Courthouse in San Francisco, CA. The Government is seeking a contractor to provide all management, supervision, labor, materials, supplies, and equipment necessary to maintain the building's elevators, escalators, dumbwaiters, and other vertical transportation equipment.

The contract will be for a base year from April 1, 2025 to March 31, 2026, with four one-year option periods. Offerors must submit proposals for all equipment units to be considered for award. Pricing is requested for standard maintenance services, as well as additional services performed during normal and overtime hours. Offerors must also provide pricing for a resident elevator mechanic. Award will be based on technical and past performance factors, as well as price. The Government reserves the right to add or remove elevators from the contract.

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47PK0224R0007 - Phillip Burton Courthouse VTE Full Maintenance Services dt: 10/10/2024

SOLICITATION NUMBER: 47PK0224R0007

SERVICE: FULL ELEVATOR MAINTENANCE, REPAIR, AND

REPLACEMENT SERVICES

LOCATION: Philip Burton Federal Building and U.S. Courthouse

(CA0154ZZ)

450 Golden Gate Avenue, San Francisco, CA 94102

PERIOD OF PERFORMANCE: Base Period: April 01, 2025 – March 31, 2026 Option Year 1: April 01, 2026 – March 31, 2027 Option Year 2: April 01, 2027 – March 31, 2028 Option Year 3: April 01, 2028 – March 31, 2029 Option Year 4: April 01, 2029 – March 31, 2030

SOLICITATION ISSUE DATE:

October 11, 2024

PRE-PROPOSAL QUESTIONS DUE:

October 16, 2024, 5:00 PM (PST)

OFFER RECEIPT, DATE/TIME: October 30, 2024, 5:00 PM (PST)

SUBMIT OFFER TO:

Please submit all proposals electronically to:

david.field@gsa.gov

FULL ELEVATOR MAINTENANCE, REPAIR,

AND REPLACEMENT SERVICES

PERFORMANCE WORK STATEMENT (PWS)

mailto:david.field@gsa.gov

Table of Contents

A. SOLICITATION CONTRACT FORM

A.1. STANDARD FORMS

B. SERVICES, ORDERING AND PRICES

B.1. DESCRIPTION OF SERVICES

B.2. TERM OF CONTRACT

B.3. SERVICE CONTRACT ACT ASSUMPTIONS

B.4. VERTICAL TRANSPORTATION EQUIPMENT (VTE) BASIC SERVICES

PROPOSAL (ATTACHMENT 3):

B.4.1 VERTICAL TRANSPORTATION EQUIPMENT (VTE) BASIC SERVICES

PERFORMED OUTSIDE OF NORMAL WORKING HOURS (Attachment 3)

B.5. ADDITIONAL SERVICES HOURLY RATE (Attachment 3)

B.5.1 RESIDENT JOURNEYMAN-LEVEL ELEVATOR MECHANIC

B.6. ORDERING LIMITATIONS (Task Orders)

C. DESCRIPTION/SPECIFICATION/STATEMENT OF WORK

C.1. DEFINITIONS

C.2. SCOPE OF WORK

C.3. STAFFING PLAN/RESIDENT ELEVATOR MECHANIC

C.4. CODE COMPLIANCE AND REFERENCED DOCUMENTS

C.5. PREVENTATIVE MAINTENANCE

C.6. REPAIRS AND REPLACEMENTS

C.7. LABELING AND CLEANING

C.8. MINIMUM QUALITY CONTROL PLAN PERFORMANCE STANDARDS

C.9. LIGHTING AND OTHER COMPONENTS

C.10. CODE REQUIRED INSPECTIONS AND TESTING

C.11. OTHER REQUIREMENTS

C.12. SERVICE CALLS

C.13. HOURS AND RESPONSE TIME

C.14. REPORTING REQUIREMENTS

C.15. ADDITIONAL SERVICES

C.16. WORK REQUIRED PRIOR TO CONTRACT EXPIRATION

C.17. EXCLUSIONS

D. PACKAGING & MARKING

D.1. PAYMENT OF POSTAGE AND FEES

D.2. MARKING

E. INSPECTION & ACCEPTANCE

E.1. INSPECTION OF SERVICES - FIXED PRICE FAR 52.246-4 (AUG 1996)

E.2 QUALITY CONTROL PROGRAM

E.3 QUALITY ASSURANCE

E.4 GOVERNMENT’S RIGHT TO INSPECT AND REQUIRE WORK

F. DELIVERIES OR PERFORMANCE

F.1. PLACE OF PERFORMANCE

F.2. TERM OF CONTRACT

F.3. POST AWARD CONFERENCE

G. CONTRACT ADMINISTRATION DATA

G.1. THE ROLE OF GOVERNMENT PERSONNEL AND RESPONSIBILITY FOR

CONTRACT ADMINISTRATION

G.1.1. CONTRACTING OFFICER (CO)

G.1.2. CONTRACTING OFFICER'S REPRESENTATIVE (COR)

G.2. PAYMENT

G.3. PAYMENT INFORMATION

G.4. SUBMISSION OF INVOICES:

G.4.1. BASIC SERVICES

G.5. SUSPENSION OF WORK

G.6. PERFORMANCE DEDUCTIONS

G.7. COPIES OF THE CONTRACTOR'S PAYROLL

H. SPECIAL CONTRACT REQUIREMENTS

H.1. SECURITY REQUIREMENTS AND PERSONAL IDENTITY VERIFICATION

PROCEDURES (NON-CLASSIFIED

CONTRACT)……………………………………………………………………………...……37

H.2. QUALIFICATIONS OF OFFERORS

H.3. GSAR 552.237-71 QUALIFICATIONS OF EMPLOYEES (MAY 1989)

H.4. SUITABILITY DETERMINATIONS

H.5. COMPLIANCE WITH SECURITY

REQUIREMENTS…………………………………………………………………....………..39

H.6. IDENTIFICATION

CREDENTIAL……………………………………………………………..…….………….….39

H.7. STANDARDS OF

CONDUCT………………………………………………………………..…….……………

H.8 REMOVAL FROM CONTRACT

WORK……………………………………………………………………………………….….40

H.9. "AS-BUILT"

DRAWINGS………………………………………………..........……………………….…..40

H.10

UNIFORMS…………………………………………………………………………….….….40

H.11. SENSITIVE BUT UNCLASSIFIED (SBU) BUILDING INFORMATION….…..40

H.12. EMERGENCY TELEPHONE

NUMBERS…………………………………….………………………………………….…..41

H.13. RECORDING

PRESENCE……………………………………………..………………………………….…41

H.14. INFO RELATING TO CONDUCT OF CONTRACTOR'S

EMPLOYEES…………………………………………………………………………..…

H.15. RESPONSIBILITY FOR EXISTING

CONDITIONS…………………………………………………………….…………………..41

H.16. STORAGE SPACE IN BUILDING ASSIGNED TO

CONTRACTOR….…………………………………………………………………….….….41

H.17 DISCREPANCY IN THE

SPECIFICATIONS……………………………………………………..……………..….….42

H.18. HSPD-12 SPECIAL SECURITY

REQUIREMENTS………………………………………………………………....….….….42

H.19. SECURITY CLEARANCE REQUIREMENTS (UNCLASSIFIED

CONTRACT)…………………………………………………………………………………42

H.20. GOVERNMENT

FORMS………………………………………..………………………………………....…..42

H.21. OTHER

CONTRACTORS…………………………………………………………………….………43

H.22. ORDINANCES, TAXES, PERMITS, AND

LICENSES…………………….………………………………………………………..….…43

H.23. AFFIRMATIVE PROCUREMENT PROGRAM

(APP)……………………………………………………………………………….…..….….43

H.23.1 AFFIRMATIVE PROCUREMENT

PRODUCTS………………………………………………………..…………….…..……

H.23.2 RECYCLED PRODUCT

CERTIFICATION………………………………………………..………………………..……44

I. CONTRACT CLAUSES

I.1. CONTRACT TERMS AND CONDITIONS

I.1.1 CLAUSES INCORPORATED BY REFERENCE

J. LIST OF EXHIBITS

EXHIBIT 1: ELEVATOR EQUIPMENT INVENTORY DATA

EXHIBIT 2: RESUME

EXHIBIT 3: QUALITY ASSURANCE SURVEILLANCE PLAN

EXHIBIT 4: WAGE DETERMINATIONS UNDER THE SERVICE CONTRACT ACT ... 70

K. REPRESENTATIONS, CERTIFICATIONS, AND OTHER STATEMENTS OF

OFFERORS

L. INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS

L. 1. GENERAL…………………………….…………………………………….……..….96

L.1.1 COMMITMENT OF PUBLIC

FUNDS………………………………………………………………………………………….96

L.2 REQUEST FOR INFORMATION

L.3 PRE-PROPOSAL CONFERENCE AND SITE VISIT

L.3.1. CONTRACTORS MUST RSVP (ATTACHMENT

1)………………...………………………………………………………………………………97

L.3.2 PREPARATION COSTS

L.4 PROPOSAL DUE DATE

L.5 SUBMISSION OF PROPOSAL PACKAGE

L.6 CONTRACTOR TEAM ARRANGEMENTS

L.6.1

PRIME/SUBCONTRACTOR……………………………………………………..….………101

L.6.2 JOINT VENTURES (JV) OR

PARTNERSHIPS…………..………………………………………………………...….…...107

L.7 ATTACHMENTS……………………………………………………………….…..102

M. EVALUATION FACTORS FOR AWARD

M.1 BASIS FOR AWARD / EVALUATION METHODOLOGY

M.2 EVALUATION FACTORS

M.3 EVALUATION CRITERIA

M.4. TECHNICAL EVALUATION FACTORS

M.4.1 TECHNICAL FACTOR 1: EXPERIENCE (Volume 1)

M.4.2 TECHNICAL FACTOR 2: MANAGEMENT PLAN (Volume 1)

M.4.3 TECHNICAL FACTOR 3: QUALITY CONTROL PLAN (Volume I)

M.5 PAST PERFORMANCE FACTOR (Volume 2)

M.6 PRICE (Volume 3)

A. SOLICITATION CONTRACT FORM

A.1. STANDARD FORMS

The Standard Form 1449 (Solicitation/Contract/Order for Commercial Items) is provided as Attachment 4 - SF1449 and must be completed with quoted firm-fixed unit prices and extended prices (i.e., Unit Price x Estimated Quantity) for every Standard Service Contract Line-Item Number (CLIN) for each performance period. The SF1449 must include the contractor’s signature and be submitted with the quote.

B. SERVICES, ORDERING AND PRICES

B.1. DESCRIPTION OF SERVICES

This is a Performance Work Statement. The Contractor shall provide all management, supervision, labor, materials, supplies, and equipment (except as otherwise provided), and shall plan, schedule, coordinate and assure effective performance of Full Elevator Maintenance, Repair, and Replacement Services described herein.

Offerors must submit offers for all equipment units to be considered for award.

B.2. TERM OF CONTRACT

After award, the successful offeror will be given a written Notice to Proceed and shall provide full elevator maintenance, repair, and replacement services for a twelve-month period commencing on the day specified in the Notice to Proceed. Work under this contract is expected to commence on or about April 01, 202. It is the intent of the Government that the Notice to Proceed will provide for at least 30 working days preparation time before commencement of work. The Government shall have the unilateral option of extending the term of this contract for four (4) consecutive additional periods of one (1) year each.

B.3. SERVICE CONTRACT ACT ASSUMPTIONS

Contractors shall price the contract by assuming the minimum hourly wages and fringe benefits established by the Administrator, Wage and Hour Division, U.S. Department of Labor or Collective Bargaining Agreement (CBA), for the initial period of performance and will apply to the entire performance period of the contract. The minimum wage rates and fringe benefits applicable to the initial period of performance are outlined in the incorporated wage determination.

Contract price(s) can be adjusted upward or downward effective on each anniversary date of the contract in accordance with the clause contained in Part II, Section I, FAR 52.222-43, FAIR

LABOR STANDARDS ACT AND SERVICE CONTRACT LABOR STANDARDS - PRICE

ADJUSTMENT (MULTIPLE YEAR AND OPTION CONTRACTS) (AUG 2018), with the incorporation of an updated wage determination or collective bargaining agreement.

B.4. VERTICAL TRANSPORTATION EQUIPMENT (VTE) BASIC

SERVICES PROPOSAL (ATTACHMENT 3):

Basic / Standard Service includes Preventative Maintenance, Repair, Testing, Service Calls, and Scheduled Overtime Services identified in C.9.4(c).

B.4.1 VERTICAL TRANSPORTATION EQUIPMENT (VTE) BASIC SERVICES

PERFORMED OUTSIDE OF NORMAL WORKING HOURS (ATTACHMENT 3)

Propose a per hour price for work within the scope of the contract originally intended to be performed during normal working hours, where the Government requests the work be performed outside of normal working hours to expedite the return of a piece of equipment to operating condition or to minimize disruption to tenants.

Item # Description Unit QTY Base

(12 MO)

Option 1

(12 MO)

Option 2

(12 MO)

Option 3

(12 MO)

Option 4

Standard Services performed outside of normal working hours

(Overtime) hour

B.5. ADDITIONAL SERVICES HOURLY RATE (ATTACHMENT 3)

Propose a per hour price for providing additional services that, when ordered, are in addition to the basic / standard services specified herein (per hour price for any work requested by the Government that is within the scope of this contract but in addition to the basic services included in the offeror’s overall / monthly pricing).

Item # Description Unit QTY Base

Option 1

(12 MO)

Option 2

(12 MO)

Option 3

(12 MO)

Option 4

Additional Services [(Additional Services performed during normal working hours

(Straight Time)] hour

Hourly rates are proposed only once. These rates may, in the event of wage determination rate increases, be escalated per FAR 52-222.43 or in accordance with the CBA.

Note to Offerors:

a. Additional services that may be required will be ordered using the hourly rate specified in B.5., see also C.1, Additional Service Definition, and C.14, Additional Services.

b. Offerors are cautioned not to confuse overtime services with additional services. Additional services are defined as any work requested by the Government that is within the scope of this contract but in addition to the basic services included in the offeror’s overall pricing.

Additional services work shall be performed during normal working hours. Overtime services are defined as work within the scope of the contract originally intended to be performed during normal working hours, where the Government requests the work be performed outside of normal working hours to expedite the return of a piece of equipment to operating condition or to minimize disruption to tenants.

c. The term “elevator” is intended to include all elevator, escalator, dumbwaiter, handicap lift, courtroom lift, and wall glider equipment, if applicable, at the location.

d. Offerors should visit the building and become familiar with existing conditions; examine all contract documents relating to this work, and carefully review the requirements contained in this specification. Offerors shall determine any conditions which affect the work and make a thorough site investigation before submitting an offer. No allowances will be made for failure of an offeror to avail themselves of such information.

B.5.1 RESIDENT JOURNEYMAN-LEVEL ELEVATOR MECHANIC

Propose a per hour price for providing resident elevator mechanic services are in addition to the basic / standard services specified herein (per day price [8-hours]) for resident elevator mechanic services requested by the Government that is within the scope of this contract but in addition VTE maintenance services included in the offeror’s overall / monthly pricing).

Item # Description Unit QTY Base (12

MO)

Option 1

(12 MO)

Option 2 (12

MO)

Option 3 (12

MO)

Option 4 (12

MO)

Resident Elevator Mechanic Services

(Performs full maintenance repairs and replacement services per scope of contract)

Day

8 Hours

Hourly rates are proposed only once. These rates may, in the event of wage determination rate increases, be escalated per FAR 52-222.43 or in accordance with the CBA.

B.6. ORDERING LIMITATIONS (Task Orders)

Additional services will be issued on a task order basis; all other services are standard, fixed services.

Orders for additional service(s) up to $2,500.00 may be placed, and payment processed using certified invoice procedures or a GSA credit card. Orders that exceed $2,500.00 may be placed or confirmed by issuance of a GSA Form 300, Order for Supplies or Services. The GSA Form 300 will describe the service(s) to be provided and will establish, excluding emergencies, the maximum number of hours for which the contractor will be compensated. Payments on a GSA credit card may not exceed the cardholder's single purchase limit.

C. DESCRIPTION/SPECIFICATION/STATEMENT OF WORK

U.S. General Services Administration

Scope of Work For

Full Elevator Maintenance, Repairs and Replacement Services

C.1. DEFINITIONS

1. Acceptance. Constitutes acknowledgment that the supplies or services conform to applicable contract quality and quantity requirements.

2. Additional Services. Additional services are defined as any work, requested, and authorized by the Government that is within the scope of this contract but in addition to the basic services included in the offeror’s overall pricing. Contractor will be reimbursed for the additional services to include all labor, supervision, supplies, and materials. The CO or designee will issue a separate delivery order before work may proceed. Any work of this nature detected by the Contractor shall be immediately reported to the COR, but work shall not be performed until the Contractor and the CO or their designee as appropriate have reached an agreement on the price to accomplish the project. Work shall be performed immediately, if necessary (i.e., an emergency), although typically a 48-hour notice will be given as a minimum.

3. Approval. "Approval" means the Government has reviewed submittals, deliverables, or administrative documents (e.g., insurance certificates, SDS Sheets, etc.), and has determined the documents conform to contract requirements. Government approval shall not relieve the Contractor of responsibility for complying with Federal, State, local laws, and regulations.

4. Building. A reference to “facility” and “site” is interchangeable with “building”. A man-made structure used or intended for supporting or sheltering any use or continuous occupancy.

5. Contracting Officer (CO). Contracting Officer (CO) has the overall responsibility for the administration of this contract. The CO alone, without delegation, is authorized to take actions on behalf of the Government to amend, modify or deviate from the contract terms, conditions, requirements, specifications, details and/or delivery schedules. However, the CO may delegate certain other responsibilities to authorized Government representatives.

6. Contracting Officer's Representative (COR). The Contracting Officer's Representative (COR) shall be appointed by letter from the Contracting Officer (CO). COR will be the primary Government representative for the administration of the Contract but will not have the authority to modify the contract.

7. Contractor. The term Contractor refers to the individual, firm, partnership, company, or corporation providing the services and directly contracting with the GSA as the prime contractor in the performance of the work described herein.

8. Elevator. The term elevator is used to mean all elevator, escalator, dumbwaiter, handicapped lift, courtroom lift, platform lift and wall glider equipment, if applicable, at the location(s).

9. Emergency. Emergency refers to all conditions and threats that are either man made or acts of God that require immediate action by the contractor to eliminate or mitigate actual or expected damages. Emergencies may include but not be limited to entrapments, bombings, bomb threats, civil disturbances, fires, explosions, electrical failure, entrapments, building flooding, chemical and gas leaks, medical emergencies, hurricanes, tornadoes, floods, and earthquakes.

10. Emergency Call-Back. Emergency call-back service consists of promptly responding to requests for emergency service 24 hours per day, 7 days per week. The contractor shall report to the site of the emergency within thirty (30) minutes of the time of notification and shall remain on the job until the emergency has been resolved. If the situation cannot be resolved immediately, the Contractor shall promptly notify the contracting officer, or their designee of the time and date corrective action will be taken. Requests for service may be made by the CO or their designee by telephone or other means. Emergency service consists of freeing individuals trapped in a stalled car, restoring inoperative elevators which are causing disruption to the arrival and departure of building occupants, or other situations determined by the CO or their designee to be an emergency nature.

11. Environmentally Preferable. Products or services that have a lesser or reduced effect on human health and the environment when compared with competing products or services that serve the same purpose. This comparison may consider raw materials acquisition, production, manufacturing, products and chemicals, packaging, distribution, reuse, operation, maintenance, or disposal of the product or service.

12. Installing Contractor. Construction Contractor or subcontractor who originally installed the equipment, system, part, item, unit, or component.

13. Maintenance Control Plan (MCP). ASME A17.1 “Safety Code for Elevators and Escalators”, Section 8.6.1.2 requires that all elevators be provided with a Maintenance Control Program (also referred to as a Maintenance Control Plan). A Maintenance Control Program for each unit shall be provided by the person(s) and/ or firm maintaining the equipment and shall be always viewable on-site by elevator personnel from time of acceptance inspection and test or from the time of equipment installation or alteration. The MCP is a written plan that details all the maintenance tasks which must be performed and the frequencies with which they are performed.

It takes into consideration a variety of criteria, including the type of equipment, its age and condition, the type of use, environmental conditions, and any other special concerns surrounding that elevator.

It is not a generic document but is intended to be a specific set of instructions designed to address all the maintenance issues relating to a particular elevator.

Procedures for tests; periodic inspections; maintenance; replacements; adjustments; and repairs for traction- loss detection means, broken-suspension-member detection means, residual-strength detection means, and related circuits shall be incorporated into and made part of the MCP.

In GSA facilities a copy of the MCP shall be in each elevator machine room, with a master copy kept in the building maintenance office.

14. Negligence. Is the failure to use care under the circumstances, it is the doing of some act which a person of ordinary prudence would not have done under similar circumstances or failure to do what a person of ordinary prudence would have done under similar circumstances.

15. Normal Working Hours. “Normal working hours” are the hours of building operation under most circumstances when all services shall be provided to all occupants.

The normal working hour for this location is 7:00 AM and 5:00 PM, Monday through Friday, excluding Federal holidays.

16. Normal Building Operating/Business Hours. “Normal Building Operating Hours” are the hours the building is open for tenant occupancy. The normal building operating/business hours for this location is 6:00 AM and 6:00 PM, Monday through Friday, excluding Federal holidays.

17. Other Than Normal Working Hours. Hours other than that defined as normal working hours.

18. Overtime Services. Overtime services are defined as work within the scope of the contract originally intended to be performed during normal working hours, where the Government requests the work be performed outside of normal working hours to expedite the return of an elevator to operating condition or to minimize disruption to tenants.

19. Performance Requirements. Identifies the key service outputs of the contract that will be evaluated by the Government to assure contract performance standards are met by the Contractor.

20. Performance Work Statement (PWS). The Performance Work Statement details the work requirement and can be referred to as the specification.

21. Performance Standard. The performance standard is based on the full and effective performance of all work as required by ASME A-17.1 Safety Code for Elevators and Escalators, the Maintenance Control Plan and this performance work statement and measurements of elevator speed, door opening and closing times, performance time, door closing force, floor to floor performance times, mean times between service calls, response to service calls, ride quality, stopping accuracy, downtime, customer surveys, and review of preventive maintenance and inspection reports shall be among the governing factors in determining the adequacy of the elevator maintenance.

22. Quality Assurance. Actions taken by the Government to ensure services meet contract requirements.

23. Quality Control. Quality control is defined as the activities and processes employed by the Contractor to monitor and oversee all of the work performed under this contract to ensure the highest level of quality and workmanship as well as timely and effective execution of all contract requirements. Quality control also includes those measures utilized to effectively identify problems or issues and implement corrective action that produces sustained results.

24. Service Calls. Service calls are responses and subsequent repairs or adjustments of elevator equipment and systems or problems reported to the Contractor by CO or their designee. The Contractor shall respond promptly within two (2) hours to requests for service. If the service call cannot be resolved within two (2) hours, the Contractor shall immediately secure the elevator and notify the CO, or their designee of the problem and the time and date corrective action will be completed (excluding priority elevators such as freight or Judge’s). In the case of priority elevators (Judges’, Service/ Freight, Elevator #3, Prisoner/ Marshals work shall continue with immediate notification to the CO, or their designee of the problem and time and date corrective action will be completed.

25. Shall vs Will and Shall vs Must. Throughout this solicitation, the terms "shall", "will" and "must" are used. "Shall", "will" and "must" denote the imperative. They indicate an obligation to act. In this solicitation, and any resulting contract, "shall", "will" and "must" have the same meaning.

26. Sign In/Sign Out (Log). Designated log format for use by all Contractor/Subcontractor employees to record the arrival and departure from the building. The Government requires all Contractor/Subcontractor employees to use the GSA Form 139 whenever they enter or leave the building.

27. Designated On-site Authority. The term "designated on-site authority" refers to a person designated in writing by the contractor who has authority to act for the contractor on a day-to-day basis at the work site.

28. Vandalism. Willful and malicious destruction of property.

29. Modification. Modification is a bilateral or unilateral change in the terms of a contract.

30. Product Preference. Products that are identified as “environmentally preferable”, and bio-based will be selected over those which do not carry such designations. The following factors to consider when selecting products include environmental performance, cost performance, bio-based, recycled content, biodegradability, technical performance, and availability.

31. Quality Assurance Surveillance Plan (QASP). The Government’s surveillance method of monitoring and evaluating the Contractor's performance under a Performance Work Statement

(PWS).

32. Quality Control Program (QCP). The Quality Control Program is a system for identifying and correcting deficiencies in the quality of services before the level of performance becomes unacceptable. Preparation of this document is the responsibility of the Contractor.

33. Performance Based Service Contracting. The procurement strategy that seeks to issue technical requirements that set forth outcomes for performance instead of specific requirements on how to perform the service. This strategy shifts the risk of performance to the Contractor by allowing the Contractor to design the methods of achieving desired results as defined by the performance quality standards established by the Government.

34. Standard Services. A standard service is defined as all services that are included in the monthly price or as defined in the Contract document. Prices are to include all applicable labor, materials, supplies, equipment (except as otherwise provided), supervision, and management.

C.2. SCOPE OF WORK

In accordance with standard elevator industry practice, this is a full-service maintenance, repair, and replacement contract. The Contractor shall inspect, maintain, repair, test, and clean all elevators and the elevator equipment for the applicable Groups.

The Contractor shall provide full elevator maintenance service, in compliance with the ASME Safety Code requirements, manufacturer's recommendations, Elevator Industry Field Employees’ Safety Handbook, National Electrical Code, and all other applicable laws, regulations, rules, ordinances, codes, etc. Full maintenance service is defined as all services, repairs, inspections and testing necessary to maintain all elevators, appurtenances, and accessories in a fully operational mode at all times except for pre-scheduled downtime including all labor, parts, and materials.

In part, this includes maintenance and repair of door seals, light bulbs, and lighting fixtures in elevator spaces (cars, hoist ways, tops and bottoms of cars, and pits), and maintaining acceptable ride quality which may require periodic evaluation and adjustment of guide rails.

Reference is made to Section 8.6 of the ASME A17.1 Safety Code for Elevators and Escalators which establishes requirements that must be adhered to.

Contractor shall provide management, supervision, labor, materials, equipment, and supplies and is responsible for the efficient, effective, economical, and satisfactory operation, scheduled and unscheduled maintenance, and repair of the equipment and components of the Elevator system(s).

The Contractor shall accept these elevators "as is." Obsolescence is not recognized in the terms of this contract. Except as listed below, no components are excluded from the requirements of this contract. All repairs shall be the Contractor's sole responsibility.

The maintenance contractor must provide all tools, equipment, supplies, and personnel necessary for safely performing all tests required by the ASME A17.1 Safety Code for Elevators and Escalators and the Authority Having Jurisdiction (AHJ). GSA is the AHJ.

This includes inspections and tests required at six (6) month, one (1) year, and five (5) year intervals, and any other tests determined as necessary by the CO or designee. All tests required by code will be conducted at no additional cost to the government regardless of when the testing is performed.

The Contractor shall be fully responsible and accountable for the operation of all equipment beginning on the performance start date specified in the Notice to Proceed.

C.3. STAFFING PLAN/RESIDENT ELEVATOR MECHANIC

The Contractor’s staffing plan shall include a detailed description of how the Contractor intends to accomplish the requirements of the contract using in-house, corporate, or subcontracted resources.

The staffing plan shall include:

⮚ Position(s) the contractor deems necessary to meet the requirements of this solicitation; their titles, responsibilities, physical locations, and detailed shift assignments.

⮚ Qualifications for each position identified to include certification and personnel requirements listed in the PWS.

⮚ Resumes and references for individuals who will serve in management and supervisory capacities.

⮚ General approach to accomplishing work given the geographic dispersion of facilities and proposed physical locations of employees.

⮚ If applicable, Teaming Agreement that will be used detailing ownership stakes, roles, and responsibilities for both parties.

⮚ Description of how the contractor plans to recruit and retain personnel, particularly key personnel.

⮚ Description of how the contractor will manage resources with a union agreement.

⮚ If applicable, the subcontracted resources to be used, and the work subcontractors will accomplish.

⮚ Approach to staffing coverage due to employee absences and staffing changes.

⮚ Overall approach, priorities, and the work to be accomplished during the transition phase.

The Contractor shall develop and submit an initial staffing plan in the initial proposal package and a finalized staffing plan no later than fifteen (15) calendar days prior to contract start. The Staffing

Plan is a living document and may be subject to change depending on the needs of the contract.

The Contractor is obligated to adhere to the approved staffing plan. The Contractor's staffing plan will be utilized by the Government in conjunction with the QASP to effectively assess the

Contractor's performance to ensure that the services performed meet the contract standards. Any change in staffing must be approved by the CO or their designee. Once approved by the CO, the staffing plan becomes the minimum level of staffing that the Contractor is required to provide. If the contract is modified to the extent where a change in the Staffing Plan is necessary, the Contractor is required to submit a revised Staffing Plan for approval by the CO or their designee.

A permanently assigned resident elevator mechanic, acceptable to the Government, shall be assigned to be physically on-site 40 hours per week (8 hours per day) except for Federal Holidays.

Hours for the on-site resident mechanic may vary plus or minus 2 hours from the base schedule at the Government’s option. Initial base will be 7:00 AM - 3:30 PM.

C.4. CODE COMPLIANCE AND REFERENCED DOCUMENTS

The Contractor shall, as specified herein, maintain, repair, replace, test, and clean all the elevators, and dumbwaiter, including all related equipment and their accessories in compliance with ASME A17.1 Safety Code for Elevators and Escalators, A17.3 Safety Code for Existing Elevators and Escalators, ASME A18.1 Safety Standard for Platform Lifts and Stairway Chairlifts. All other codes and standards cross-referenced by the ASME standards apply. All errata, interpretations and revisions made to the ASME codes are incorporated into this contract upon publication. Other standards incorporated by reference into this contract (e.g., NEC) apply to VTE and associated equipment systems.

The ASME A17.2 Elevator and Escalator Inspection Manuals shall be used as a guide to establish that the equipment is operating safely.

Maintenance shall be performed in accordance with manufacturer’s recommendations, or the Public Buildings Maintenance Standards (October 1, 2018, version) when comprehensive manufacturer’s recommendations are not available.

The Contractor shall submit proposed maintenance guides to the Contracting Officer's Representative (COR), for approval, when established guides do not currently address a specific piece of equipment requiring maintenance.

Safety Deficiencies If any condition is disclosed which constitutes a safety hazard to either elevator passengers or equipment, that unit shall be removed from service immediately. After corrections have been made by the elevator mechanic, the work performed must be properly documented in the service/repairs/replacement records of what was done, date/time completed and mechanic’s first and last name. The elevator service company must inform and report to the CO/ COR and the subject unit shall be placed back in service.

In the event the contractor does not have the elevator equipment ready for inspection or provide the personnel necessary to perform the scheduled inspections, the contractor will be responsible for all costs (via reimbursement) associated with the reinspection for any incomplete inspections.

C.5. PREVENTATIVE MAINTENANCE

The Contractor shall furnish all supplies, material, labor, labor supervision, tools, equipment, and lubricants necessary to provide full preventive maintenance, adjustments, replacements, testing, and repair services for the complete vertical transportation system.

The Contractor shall be responsible for comprehensive preventive, proactive maintenance for all vertical transportation equipment covered by this contract. To keep the elevator machine rooms, hoist ways, pits, car tops, and all equipment in an orderly, safe, and clean condition. ASME A17.1 shall establish minimum Code required standards for maintenance.

The Contractor is required to examine regularly and systemically, clean, lubricate and adjust the vertical transportation equipment. The Contractor will provide 24-hour unlimited callback service and, as conditions warrant, repair, or replace all portions of the vertical transportation equipment included under this contract.

Contractor shall furnish all necessary diagnostic tool(s), laptops, or other service-related equipment to perform; full maintenance, repairs, adjustments, and code required tests. This requirement is for all controller systems, OEM and/or non-proprietary.

Maintenance Control Program The Contractor shall develop, submit, and implement a Maintenance Control Program (MCP) acceptable to the CO or their designee. The MCP must follow the requirements of the ASME A17.1 Safety Code for Elevators and Escalators Section 8.6.

All equipment shall be maintained in accordance with the manufacturer's recommendations, the best practices of the industry, and applicable codes, standards, and regulations. If a conflict arises between these standards, the Authority Having Jurisdiction (GSA) will determine the appropriate application.

Within fifteen (15) days after award and no later than the contract start date, whichever is earlier, a copy of the MCP will be provided to the CO or their designee. The MCP must be reviewed and approved by the CO or their designee.

Failure to provide a MCP that is fully compliant may result in withholding of payments and/or contract termination. The ASME A17.1 Section 8.6.1.2.1 states: “The MCP shall specify examinations, tests, cleaning, lubrication, and adjustments to applicable components at regular intervals.”

The MCP must identify the specific maintenance tasks and frequencies at which they will be performed. These tasks must be based on the manufacturer’s recommendations, the type and age of the equipment, the accumulated wear, the environment the equipment is located in, the level and manner of use of the equipment, and any other influencing factors that may require varying levels of maintenance.

These tasks may be organized in groups relating to the location of the tasks being performed, but the individual elements of each task must be delineated separately. The MCP shall be transmitted electronically to the CO or designee for approval. Once approved, the MCP will be maintained electronically, and a current copy maintained/posted in each elevator machine room.

The MCP shall be reviewed regularly and not less than annually at the contract anniversary, by the Contractor to ensure its continued relevance, updating as appropriate to reflect any changes in equipment, condition, or use. The updated MCP shall be transmitted electronically to the CO or designee for approval and an updated copy available in each elevator machine room. GSA may request a review of the plan at any time, to ensure its continued suitability and effectiveness.

The Contractor shall maintain a preventive maintenance log for each elevator to document compliance with the MCP. A detailed log of all service calls, in compliance with the MCP requirements, shall also be maintained for each elevator. This is in addition to the requirement to submit a report monthly of all work performed. These records represent the official maintenance history of the equipment and as such are the property of GSA.

These records must be maintained and secured in the elevator machine room and electronically and remain the property of the Government at the conclusion of this contract. This includes all historical records of maintenance, repair, service calls, warranties, etc. The Contractor must not dispose of any equipment records.

MosaicONE video & messaging systems are being installed as part of the low-rise elevator modernization to meet the requirements of A17.1/B44 2019 and International Building Code IBC. This system provides secure live video access to the inside of the elevator via a remote monitoring system when the two-way communication system is activated. In conjunction with the two-way communication master system (located in the Fire Control Room FCR) a video/ text messaging master system is being installed in the same panel for emergency responders.

Contractor must provide complete remote monitoring service for the MosaicONE system for the low-rise elevators at no additional cost. In addition, it will be the responsibility of the Contractor to ensure the system remains functioning properly and perform periodic testing and maintenance as necessary.

Judge's Elevator #20 It is required that the Judge's elevator should be available from 6:00 AM to 6:00 PM daily, 7 days-a-week. Therefore, preventative maintenance should be performed outside of this time frame and pre-arranged with the U.S. District Courts. Currently, it is agreed to be on the 2nd Friday of the month from 9:00 AM to 11:00 AM.

Energy Curtailment The contract shall participate in the Government energy savings program by shutting down one elevator from low rise elevators 1-6, and one from midrise elevators 7-12, monthly. The elevators shut down will be rotated daily to make sure that these elevators are operational when needed. The contractor will provide a percentage of the cost of maintenance to credit the government on the monthly billings.

Demand Response Program The Government may participate in any of the available demand response programs or critical peak pricing tariffs administered by utilities, State agencies, or third-party administrators. If GSA participates in such a program and advises the Contractor of the requirements of such a program, the Contractor shall cooperate fully in the implementation of the program. The Contractor shall develop a curtailment program in consultation with GSA and subject to GSA approval. The Contractor shall implement all GSA-approved curtailment measures (which might typically include shutting down designated elevators, escalators) immediately on notification of a curtailment. Failure to diligently manage systems in accordance with such programs may result in performance deductions under the Adjustment Payments clause for excess costs or loss of revenue to GSA.

The following are recommended:

Low rise elevator banks- shut down 2 elevators.

Midrise elevator banks – shut down 2 elevators.

High rise elevator banks – shut down 1 elevator.

Escalators - shutdown all escalators

C.6. REPAIRS AND REPLACEMENTS

Provide parts inventory on-site. Critical replacement parts shall be immediately available through either on-site stock or from local stock or suppliers. Minimum on-site stock as specified herein or as practically necessary to meet the requirement for immediate availability shall be put in place on stock by the first performance day of the contract.

The Contractor shall be responsible for all costs associated with accomplishing repairs and replacements including labor, equipment, materials, supplies, and subcontracts for all equipment and systems specified herein. The Contractor shall not be required to make renewals or repairs made necessary by reason of negligence or misuse of the equipment by persons other than the Contractor, his/her representatives, employees, and subcontractors, or by reason of any other cause beyond the control of the Contractor, except ordinary wear and tear. This does not exempt deficiencies from coverage under this contract that may have developed or were caused prior to the contract effective date. There are no exemptions for obsolescence of any component. Excluded from this contract are unprotected hydraulic cylinders and underground piping for hydraulic elevators.

Repairs for components or assemblies comprised of multiple parts shall be rebuilt to as new condition. No parts or vertical transportation equipment covered under this contract may be permanently removed from the job site without written approval from the COR. This does not include renewal parts stocked on the job by Contractor, which shall remain the property of the Contractor until installed for use on the equipment.

The Contractor shall store the replacement parts at the GSA building. At a minimum, of one of each size and type of the following parts shall be on-site and restocked by the Contractor.

1) Commonly used controller parts; fuses, relays, contactors, switches, and photo-eye safety edge.

2) Spare Encoder / Tachometer

3) Motor brushes, door magnets, and landing system components

4) Provide spare; I/O boards, main controller boards, door operator boards, 10% per controller.

5) Resistors, capacitors, and all other routinely used replacement parts.

Provide parts inventory on-site. Critical parts to operation or routinely used replacement parts, including solid-state boards, shall be immediately available. An up-to-date inventory of spare parts shall be maintained. This inventory shall contain the description and part number of all replacement parts in stock and shall be submitted to the Contracting Officer (CO) and COR for approval a minimum of five (5) working days prior to the start of the contract or option and annually thereafter.

Parts installed on the elevators covered by this specification, shall be new and genuine parts supplied by, or ensured by the Contractor as equivalent to the original equipment manufacturer, or its successor prior to the installation of the part. The Contractor shall maintain a stock of applicable replacement parts to avoid any interruption of elevator service. When existing components are no longer available, replacements with compatible components will be required. When replacing existing parts or installing new parts, the Contractor shall install energy efficient parts to the maximum extent possible.

C.7. LABELING AND CLEANING

The Contractor shall keep all machine room, car top, hoist way, and pit equipment clean, free of rust, and properly labeled. Permanently label all code-required data, information, and numbers on equipment per ASME A17.1 Code. Contractor shall maintain all building space assigned to the contractor and Government-owned equipment the contractor is authorized to use, in a neat, clean, orderly, and good working condition at all times.

Machine exterior and other equipment parts which are subject to rust shall be kept painted. The machine room and pit floors shall be kept painted with good quality; odorless machine/ equipment rated enamel paint. Elevator pits shall be cleaned and kept clean from trash, debris, and any foreign materials on a regular ongoing basis.

The Contractor shall take all necessary precautions, to safeguard and protect all Government property with which the Contractor comes in contact while performing the contract work. All machine rooms, hoist ways, pits, elevator equipment and landing sill grooves will be kept clean, free from dust, dirt, grease, oil, and foreign debris. Contractor will keep Safety Data Sheets (SDS) on file with the on-site GSA representative or his designee for all chemicals/ materials it uses.

The Contractor will use reasonable care to minimize the generation of waste and will properly dispose of all generated waste. The Contractor shall provide a fire-rated waste receptacle. The Contractor will use reasonable care to minimize the risks its work poses to the environment, customers, the general public and contract employees.

C.8. MINIMUM QUALITY CONTROL PLAN PERFORMANCE STANDARDS

These specifications are a statement of the standard level of work and services that are to be provided in certain areas under this contract. They are not intended to be, nor shall they be construed as, limiting specifications or requirements. The Contractor will be required to take all steps and measures which would be taken by a prudent building owner to maximize the life expectancy of the elevators and related systems and ensure safe and reliable elevator operation.

A critical component of this performance specification is the contractor’s Maintenance Control Plan (MCP). The Contractor is required to submit a MCP acceptable to the CO or designee and document compliance with the plan using required service call and preventative maintenance logs.

The Contractor agrees to maintain the originally specified or manufacturer’s recommended performance requirements of the vertical transportation equipment and in compliance with the applicable ASME A17.1 Safety Code for Elevators and Escalators and ASME A18.1 Safety Standard for Platform Lifts and Stairway Chairlifts.

Floor-to-floor times are measured from the time the doors start to close, for a typical one floor travel, until the elevator is approximately level with the next successive floor, either up or down, and the doors are ¾ open.

Door opening times are measured from the start of car door opening until the doors are 1” from the fully open position. Door closing force shall be measured with the doors at rest between 1/3 and 2/3 closed. Stopping accuracy shall be measured under all load conditions. Variance from rated contract speed, under any loading condition, shall not exceed +/- 3%.

The Contractor shall be responsible for the telephones, telephone lines, intercom devices, and lines within the hoist way. The Contractor shall be responsible for the programming of telephone instruments.

The Contractor is required to perform at least one (1) Elevator phone / communications test at a minimum of once a month on all elevators. This test requires the elevator mechanic to place/ receive a test call with the current elevator telephone service provider. All testing results for each elevator and information must be properly documented following all tests and maintenance performed, including the elevator mechanic’s name, date and time performed. Provide this documentation to the GSA Building Manager/COR and within the Elevator Service MCP.

C.9. LIGHTING AND OTHER COMPONENTS

The contractor shall be responsible for maintaining all elevator lighting; in the machine room, inside the car (including emergency lighting), hoist way, car top, and elevator pit. Elevator contractor shall maintain, repair, and replace all elevator hall stations, lobby fixtures, visual and audible components.

Equipment including but not limited to luminaires, ballasts, bulbs, lamps, tubes, and all elevator bells and chimes.

C.10. CODE REQUIRED INSPECTIONS AND TESTING

C.10.1 Inspection Requirements

The Contractor shall perform periodic equipment tests and inspections of all equipment including, but not limited to, no-load, slow-speed test of car, counterweight safeties, governors, and buffers;

monthly Firefighter’ service operational tests, standby power operation test and 5-year, full-load, full-speed, test of safeties, governors, and buffers, etc. in accordance with the most current ASME A17.1 Safety Code for Elevators and Escalators. Annual, Semi-annual, and 5-year safety inspections performed pursuant to ASME A17.1 shall be performed under the observation and guidance of an independent ANSI-certified Qualified Elevator Inspector (QEI) Safety Code Inspector hired separately by the Government.

The Government shall contact the Contractor regarding scheduling of safety inspections; the Contractor shall provide a qualified journey-level elevator mechanic (or as many as needed to perform the tests) and accompany and assist QEI Safety Code Inspectors, as requested by the Government.

Journeyman-level elevator mechanic(s) performing tests shall be mechanics who possess the knowledge and skills required for setting and adjusting elevator controllers and to accurately perform code-required function tests. The Contractor shall provide uninterrupted assistance to the QEI Safety Code Inspector during the testing and inspection periods. The Contractor is responsible to ensure that all the Elevator equipment is in proper operating condition prior to the scheduled inspections and tests with the QEI Safety Code Inspector. Contractor shall correct all deficiencies noted under such safety inspections at Contractor’s expense within 15 days. Safety or emergency items shall be corrected immediately.

The Government reserves the right to require the Contractor to perform inspections or tests whenever deemed advisable to ascertain that the requirements of this contract are being fulfilled.

All tests shall be scheduled through the CO, or their designee and the Government reserves the right to witness all testing. These inspections will be at no additional cost to GSA.

C.10.2 Work Scheduling and Reporting Accomplishments

The Contractor shall instruct his/her personnel, including subcontractors, that any time they perform work under this contract, they shall comply with the following procedures.

a. Contact the CO or designee when first arriving at the building. Upon arrival and departure, all personnel must sign in and out using the designated form, GSA Form 139. If the work is of a continuing nature, this procedure must be repeated daily.

b. At the…

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