Solicitation 47PG0121R0007 2021 10 20.pdf

SOLICITATION NUMBER: 47PG0120R0010

SERVICE: CUSTODIAL AND RELATED SERVICES

NAICS: 561720

SIZE STANDARD: $19.5 MILLION

SET-ASIDE: 100% SET-ASIDE FOR SDVOSB

LOCATION(S): Charles Evans Whittaker U.S. Courthouse

400 E. 9th St

Kansas City, MO 64108

PERIOD OF PERFORMANCE: MARCH 1, 2022 – FEBRUARY 28, 2023

SOLICITATION ISSUE DATE: OCTOBER 20, 2021

SITE VISIT DATES: OCTOBER 26, 2021 @ 9:00 A.M. CST;

OCTOBER 26, 2021 @ 1:00 P.M. CST

QUESTIONS DUE: NOVEMBER 2, 2021, BY 2:00 P.M. CST

OFFER RECEIPT DATE/TIME: NOVEMBER 19, 2021, BY 2:00 P.M. CST

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NOTICE CONCERNING SOLICITATION

THIS REQUEST FOR PROPOSALS IS ISSUED AS A SET-ASIDE FOR SERVICE-DISABLED

VETERAN-OWNED SMALL BUSINESS (SDVOSB)

NAICS CODE: 561720

SBA SIZE STANDARD: $19.5 Million

GENERAL SERVICES ADMINISTRATION’S MISSION

GSA's mission is to use expertise to provide innovative solutions for our customers in support of their missions and by so doing foster an effective, sustainable, and transparent government for the American people.

PERFORMANCE BASED SPECIFICATION

This is a performance-based solicitation. The Government’s requirements are expressed in the form of the minimum quality standard to be met. The Contractor is to determine the optimal work schedule, resource allocations and performance methods. Therefore, it is strongly advised that you review the complete solicitation so that you are aware of all the terms and conditions.

SHALL vs. MUST

Throughout this solicitation, the terms “shall” and “must” are used. “Shall” and “must” denote the imperative. They indicate an obligation to act. In this solicitation, and any resulting contract, “shall” and “must” have the same meaning.

SITE VISIT

Tours will be given at the Charles Evans Whittaker U.S. Courthouse, 400 E. 9th Street, Kansas City, MO 64108. The Offerors shall determine any conditions that affect the work and make a thorough site investigation before submitting an offer.

Submittal of an offer shall be evidence the offeror has complied with all of the foregoing. No allowances will be made for failure to avail oneself of such information. See Section L for special Site Visit instructions.

ACQUISITION BUDGET

The annual budgeted amount for this acquisition has been established at $680,000.00/yr - $800,000.00/yr.*

Interested vendors: The budgeted amount provided is for your informational purposes only. Offerors are not precluded from submitting a price that is outside the budgeted range provided by the government, nor is the government precluded from making an award which is outside the budgeted range. Offerors are to submit a competitive price that is commensurate with the requirements of the contract, which can be higher or lower than the budget range provided by the government. The budget range is being provided in an effort to assist you in formulating solutions that meet our requirements and our budget.

*The budgeted amount includes only what is described in the solicitation as “standard services,” which will be included in your proposed monthly price. All “above standard services” or “additional service CLINs” are not included in the government-developed budget range

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

1. REQUISITION NUMBER PAGE 1 OF

2. CONTRACT NO. 3. AWARD/EFFECTIVE

DATE

4. ORDER NUMBER 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE

DATE

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME b. TELEPHONE NUMBER (No collect calls)

8. OFFER DUE DATE/

LOCAL TIME

9. ISSUED BY

13b. RATING

14. METHOD OF SOLICITATION

CODE

15. DELIVER TO 16. ADMINISTERED BY CODE

18a. PAYMENT WILL BE MADE BY CODE17a. CONTRACTOR/

OFFEROR

CODE

FACILITY

CODE

CODE

TELEPHONE NO.

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED

RFQ IFB RFP

SEE ADDENDUM

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

29. AWARD OF CONTRACT: REF. OFFER

DATED . . YOUR OFFER ON SOLICITATION

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR

30b. NAME AND TITLE OF SIGNER (Type or print) 30c. DATE SIGNED

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

31b. NAME OF CONTRACTING OFFICER (Type or print) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA - FAR (48 CFR) 53.212

10. THIS ACQUISITION IS UNRESTRICTED OR

NAICS:

SIZE STANDARD:

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

SET ASIDE: % FOR:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

ARE ARE NOT ATTACHED

ARE ARE NOT ATTACHED

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

8 (A)

EDWOSB

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SMALL BUSINESS

EQ6P1SNB-21-0042 3

47PG0121R0007

Brandon Scharschell 816-289-7014

6P1QC 100

400 E. 9TH STREET

"KANSAS CITY, MO"

KANSAS CITY, MO 64106-2607

6P1QC

General Services Administration Services Acquisition Branch 2300 Main Street

KANSAS CITY, MO 64108 USA

PBS Payments Branch P.O. Box 17181 Ft. Worth, TX 76102-0181

See below for additional information

Please see attached

Cole White

561720

19.5 Million

10/20/2021

11/19/2021

2:00 PM (CST)

MO0050ZZ

General Services Administration Services Acquisition Branch 2300 Main Street

KANSAS CITY, MO 64108 USA

BCFA

X X

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TABLE OF CONTENTS

B. Services, Ordering and Prices

B.1 Description of Services:

C. Description/Specifications/Statement of Work

C.1 Objectives and Scope

C.1.1 The Contractor Shall

C.1.2 Cleaning Hours

C.1.3 Sustainable Cleaning

C.2 Sustainable Purchasing

C.2.1 Sustainable Product Standards

C.2.2 Proof of Compliance

C.2.3 Sustainable Cleaning Plan

C.2.4 Hazard Communication Plan

C.2.4.1 Safety Data Sheets

C.3 Standard Services

C.3.1 Interior Services

C.3.1.1 Floor Care

C.3.1.2 Carpets and Rugs

C.3.1.3 Floor Mats and Runners

C.3.1.4 Restrooms, Shower Rooms, Tenant Break Rooms, Locker Rooms, Fitness Centers, Lactation Rooms, Laboratories, Health Units, and Holding Cells

C.3.1.5 Fixtures

C.3.1.6 Surfaces

C.3.1.7 High-Touch Surfaces

C.3.1.8 Walls

C.3.1.9 Trash and Wastebaskets

C.3.1.10 Elevators and Stairways

C.3.1.11 Interior Window Washing

C.3.1.12 Blinds and Coverings (Not Including Drapes, Curtains and Unique Coverings) .. 19

C.3.1.13 Fine Arts Collection/Decorative Surfaces

C.3.1.14 Deleted

C.3.1.15 Policing Inside Areas

C.3.1.16 Deleted

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C.3.1.17 Concessions (Cafeterias, Snack Bars and Vending Machine Areas)

C.3.1.18 High Cleaning

C.3.1.18 Postal Space/Mailroom

C.3.2 Exterior Services

C.3.2.1 Exterior Plate Glass

C.3.2.2 Exterior Window Washing

C.3.2.3 Canopies/Overhangs

C.3.2.4 Hard Surface Areas

C.3.2.5 Ash Receptacles and Trash Containers

C.3.2.6 Surfaces (Signs, Vending Machines, Tables, etc.)

C.3.2.7 Graffiti Removal

C.3.2.8 Excrement Removal (Human, Bird and Animal)

C.3.2.9 Policing Outside Areas

C.3.2.10 Pressure Washing and Steam Cleaning

C.3.3 Snow and Ice Removal

C.4 Grounds Maintenance

C.4.1 Landscape Erosion Management

C.4.2 Grounds Maintenance Services

C.4.3 Composting

C.4.4 Trees and Shrubs

Tree Thinning

C.4.5 Mulching

C.4.6 Deleted

C.4.7 Leaf Removal

C.4.8 Deleted

C.4.9 Deleted

C.4.10 Flowerbeds and Plants

C.4.11 Deleted

C.4.12 Deleted

C.4.13 Deleted

C.4.14 Weeds

C.4.15 Deleted

C.4.16 Deleted

C.4.17 Integrated Pest Management Plan (IPM)

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C.5 Solid Waste Management

C.5.1 Solid Waste Management Program

C.5.1.1 Excluded Waste Types

C.5.1.2 Solid Waste Audits

C.5.1.3 Solid Waste Removal and Disposal

C.5.1.4 Solid Waste Records and Reports

C.5.1.5 Pick-ups on Call

C.5.1.6 Recycling

C.5.1.7 Extent of Work

C.5.1.8 Recyclable Materials Disposition

C.5.1.9 Recyclables

C.5.1.10 Pick-ups on Call

C.5.1.11 Recycling Containers

C.5.1.12 Restriction on Use

C.5.1.13 Recycling Proceeds

C.5.1.14 Solid Waste and Recycling Reports

C.6 Integrated Pest Management

C.6.1 Preventive Pest Maintenance

C.6.2 Initial Pest Assessment

C.6.3 Recommendations for Pest Management and Control

C.6.4 General

C.6.5 Pests Included and Excluded

C.6.6 Initial Pest Assessment

C.6.7 Integrated Pest Management Plan

C.6.8 Pesticide Application

C.6.9 Structural and Procedural Recommendations

C.6.10 Record Keeping

C.6.11 Manner and Time to Conduct Service

C.6.12 Insect Control

C.6.13 Rodent Control

C.6.14 Safety and Health

C.7 Exposure Control Plan

C.8 Contractor Pandemic Plan

C.9 Deleted

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C.10 Service Calls

C.11 Communication

C.11.1 Communication Plan

C.11.2 Meeting and Daily Report Requirements

C.11.3 Joint Service Inspections

C.12 Quality Control Plan (QCP)

C.13 Cleaning Schedule

C.14 Staffing Plan

C.15 Above Standard Services

C.15.1 Additional exterior trash pickup

C.15.2 Additional recycling pickup

C.15.3 Additional Interior Window Washing

C.15.4 Additional Exterior Window Washing

C.15.5 Additional Blind Washing

C.15.6 Carpet Extraction (Private Areas)

C.15.7 Machine Strip and Wax Resilient Office Floors (Private Areas)

C.15.8 Holding Cell Interiors

C.15.9 Cleaning/Polishing/Restoration of Exterior Metal/Brass

C.15.10 Cleaning/Polishing/Restoration of Interior Metal/Brass

C.15.11 Sub-Contracted Graffiti Removal

D. Packaging and Marking

E. Inspection and Acceptance

F. Deliveries or Performance

G. Contract Administration Data

H. Special Contract Requirements

H.1 Contractor Responsibilities

H.1.1 Standards of Conduct

H.1.2 Supervisors

H.1.3 Training

H.1.3.1 Supervisor Training

H.1.3.2 Deleted

H.1.4 Uniforms

H.1.5 Key Control

H.1.6 Qualifications of Personnel

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H.1.7 Protection and Damage

H.1.8 Miscellaneous Requirements

H.2 Strike Contingency Plan (SCP)

H.3 Occupant Emergency Plan (OEP)

H.4 Provided By The Government (Not Identified Elsewhere in the Specification)

H.5 Security Requirements and Personal Identity Verification Procedures (Non-Classified

Contract)

H.5.1 Fitness Determinations

H.5.2 Compliance with Security Requirements

H.5.3 Identification Responsibility

H.6 Identification Credential

H.7 Escort Requirements

H.8 Removal From Contract Work

H9. Safeguarding and Dissemination of Controlled Unclassified Information

H. 10 Prohibited Telecommunications Equipment

H.11 Recording Presence

H.12 Government Forms

H.13 Other Contractors

H.14 Ordinances, Taxes, Permits and Licenses

H.15 Discrepancy in the Specifications

H.16 Federal Requirements

H.17 Space Change Methodology

I. Contract Clauses

J. List of Attachments (List of documents, exhibits and other attachments)

EXHIBIT J1: Building Information Sheet

EXHIBIT J2: Quality Assurance Surveillance Program

EXHIBIT J3: Contractor Submittals/Deliverables Chart

EXHIBIT J4: Solid Waste and Recycling Report

EXHIBIT J5: Solid Waste Audits

EXHIBIT J6: Exposure Control Plan (ECP) Example

EXHIBIT J7: Definitions

EXHIBIT J8: Wage Determination Rate Table

EXHIBIT J9: Google Past Performance Survey example

K. Representations, Certifications, and Other Statements of Bidders/Offerors

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K.1 AUTHORIZED NEGOTIATORS

K.2 FAR 52.214-16, MINIMUM ACCEPTANCE PERIOD (APR 1984)

K.3 FAR 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS-COMMERCIAL ITEMS

(FEB 2021)

K.4 FAR 52.209-5 CERTIFICATION REGARDING RESPONSIBILITY MATTERS (AUG 2020)

K.5 FAR 52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (OCT 2018)

K.6 CERTIFICATION OF REQUIRED INSURANCE

L. Instructions, Conditions, and Notice to Bidders/Offeror

L.1 52.212-1 INSTRUCTIONS TO OFFERORS-COMMERCIAL ITEMS (SEP 2021)

L.3 INFORMATION TO BE INCLUDED IN TECHNICAL PROPOSAL

L.5 FAR 52.237-1, SITE VISIT (APR 1984)

L.6 INSPECTION OF THE FACILITY (SITE VISIT)

L.7 FAR 52.216-1 TYPE OF CONTRACT (APR 1984)

L.8 FAR 52.233-2 SERVICE OF PROTEST (SEPT 2006)

L.9 NOTICE TO JOINT VENTURES

M. Evaluation Factors for Award

M.4 FAR 52.217-5, EVALUATION OF OPTIONS

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B. SERVICES, ORDERING AND PRICES

B.1 DESCRIPTION OF SERVICES:

SECTION B - SERVICES, ORDERING AND PRICES

B.1 Description of Services

The Contractor shall provide all management, supervision, labor, materials, supplies, and equipment necessary to provide custodial and other related services as described herein.

This is a performance-based solicitation. These performance-based specifications express the Government’s requirement in the form of the minimum quality standard to be met. Offerors must

[11] determine the optional work schedule, frequency, resource allocations and performance methods.

Carefully review the complete solicitation so that you are aware of all the terms and conditions. The terms janitorial and custodial are interchangeable within this contract. The Government may add other building(s), equipment, or work to this contract. All changes will be negotiated.

SCHEDULE OF SERVICES

Offerors are required to submit all pricing for services on the attached Excel spreadsheet titled

“47PG0121R0007 Price Sheets (Section B)”. Failure to provide a price for each item may result in your proposal being rejected.

INFORMATION FOR PRICE ADJUSTMENTS

You are required to submit the following data. This information will be used in computing price adjustments for options under 52.222-43, Fair Labor Standards Act and Service Contract Act – Price Adjustment.

Please note that clause 52.222-43 only applies to non-supervisory categories of employees.

Offerors are required to complete the attached Excel Spreadsheet titled “47PG0121R0007 Cost

Breakout”. This spreadsheet identifies applicable tax rates, and other costs associated with the services requested in this solicitation.

NOTE: In your base bid/offer, do not include any allowance for any contingency to cover increased costs for which adjustments contained in Clause 52.222-43 – Fair Labor Standards Act and Service Contract Act – Price Adjustment (Multiple Year and Option Contract) (May 1989). An updated Department of Labor Wage Determination will be incorporated into the contract annually at the anniversary of the performance start date.

Offerors shall price the option requirement for the four (4) additional twelve-month periods by assuming the minimum hourly wages and fringe benefits established by the Administrator, Wage and Hour Division, U. S. Department of Labor, for the initial twelve (12) month period of performance will apply to the four (4) additional twelve-month option periods. The minimum wage rates and fringe benefits applicable to the initial twelve-month period of performance are outlined in Section I, Wage Determination Number 2015-5105, Revision 14, dated July 21, 2021. You must quote a price for the initial 12-month period as well as all option period in order to be considered for award. A single award will be made. Therefore, Offerors must submit a price on all line items to be considered for award.

C. DESCRIPTION/SPECIFICATIONS/STATEMENT OF WORK

C.1 Objectives and Scope

This is a Performance Work Statement (PWS) for Custodial and Related Services defined under the scope of this contract for Whittaker Courthouse, 400 E 9th St, Kansas City, MO 64108. This PWS describes the minimum requirements of the U.S. General Services Administration (GSA) and acceptable outcomes to be performed by the Custodial Contractor (known from here on as Contractor). The contract consists of two major functional areas: Standard and Above Standard services. All, or part of, the successful offeror’s Proposal Package may be incorporated into the contract.

The Contractor shall closely monitor all aspects of the work, identify deficiencies, and implement corrective action, without reliance on Government oversight. Custodial and related services provided by the Contractor are arranged and contract administration is provided through one or more of the following

[12] entities: GSA’s Regional Office, Service Centers, Field Offices, or Local Offices. These entities represent the Facility Management organizations that have been adopted by GSA’s regional leadership.

GSA seeks to establish a partnering relationship with the Contractor to accomplish the program objectives in this contract. The objective of the partnering process is to provide an effective problem-finding/problem-solving management team composed of personnel from all parties responsible for maintaining the quality of our facilities, thus creating a single culture with one set of goals and objectives.

Partnering requires that all parties recognize and address those opportunities and challenges that shall be confronted to help maintain the health of the Contractor/GSA relationship. The relationship is based on trust, dedication to common goals, and an understanding of each other's individual expectations and values. The outcome of this initiative is for GSA to leverage Contractor expertise to assist GSA in accomplishing these goals and objectives.

All references incorporated herein as Web sites (URLs) are accurate as of September 2020 and may be subject to change by their web publisher. Web pages are provided to the Contractor for additional clarity.

A change to any Web site specified in this contract does not change or alter the contract requirements and objectives identified herein.

C.1.1 The Contractor Shall

⮚ Furnish all personnel, labor, equipment, materials, tools, supplies, supervision, management, training/certifications, and services, except as may be expressly set forth as Government furnished, except to the extent any of the supplies may be furnished directly by the Government under the contract, and otherwise accomplish all actions necessary to or incident to, perform and provide the work efforts described in the contract. The building(s) shall be fully staffed, beginning the first day of work under the contract and throughout the entirety of the contract, unless authorized by the Contracting Officer (CO) or their designee.

⮚ Maximize the use of goods, products and materials that are produced in the United States.

Telecom equipment must be in compliance with the John S. McCain National Defense Authorization Act (NDAA) for Fiscal Year 2019, specifically NDAA 889. NDAA 889 requirements are explained further in Section H.10.

⮚ Ensure that their employees are properly trained, licensed and/or certified to operate necessary building systems or equipment for which licensed and/or certified personnel are required by Federal, State, or local laws; codes, permits or ordinances.

⮚ Be responsible to make the management and operational decisions to meet the quality performance standards required under this contract.

⮚ Use innovation, technology and other means and methods to develop and perform the most efficient cleaning services for the building.

⮚ Implement an effective Quality Control Plan (QCP).

⮚ Implement an effective service call system that results in prompt, professional, and courteous resolution of tenant concerns.

⮚ Keep the CO or their designee informed of current status of the work being performed, provide work schedules and provide other pertinent information needed.

⮚ Reduce the environmental impacts of work performed under this contract by using environmentally sound practices, processes, and products.

⮚ Provide training/certifications for their employees that stress stewardship and effective communication in cleaning practices. Current information on stewardship, training, educational materials and other issues can be found on the web sites including but not limited to Stewardship for the Cleaning of Commercial and Institutional Buildings (www.astm.org) and ISSA’s website (www.issa.com).

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⮚ Coordinate with the Contracting Officer’s Representative (COR) and tenants who have restricted access spaces.

⮚ Adhere to Architectural Barriers Act Accessibility Standards (ABAAS) requirements for all new procurements and installations related to this PWS.

C.1.2 Cleaning Hours

Restricted areas and specific rooms that require daytime cleaning shall be cleaned between the hours of 6:30 a.m. and 4 p.m. Restricted areas will be coordinated by the COR and include areas such as U.S.

Marshal’s offices, U.S. Attorney’s Offices, U.S. Secret Service, Department of Homeland Security, U.S.

Pretrial, U.S. Probation, U.S. Trustee, and GSA. The remainder shalll be cleaned after normal business hours of occupants (4:00 p.m. to 10:00 p.m.). Cleaning hours shall not be changed unless authorized by the CO or their designee. The Contractor shall provide sufficient staffing and means to respond to service requests during the building(s) normal operating hours, stated on the Building Information Sheet in Exhibit J1.

The performance of disruptive services, including, but not limited to, vacuuming, carpet shampooing, floor waxing, shall be scheduled with GSA and, if applicable, the tenant, for a time when the space is vacant or after normal building operating hours. If the Contractor is unsure as to whether an activity will be disruptive they should check with the COR before proceeding. The Contractor shall submit a cleaning schedule that details when each cleaning activity will be performed, and what equipment will be used to perform the activity to the COR. Night time cleaning is also authorized.

C.1.3 Sustainable Cleaning

The Contractor is required to conduct custodial and related services utilizing industry best practices and guiding principles to minimize the Government’s environmental footprint.

The Contractor and their personnel shall employ practices and use products and equipment that are energy-efficient, water-efficient, minimize material resource use, and optimize indoor air quality.

Examples of such practices include:

➢ Communicating the building’s sustainability performance goals and requirements, as directed by the CO or their designee.

➢ After cleaning or leaving a room that is unoccupied, turn off lights and water faucets.

➢ Closing window blinds when practical, especially in the summer, over long weekends, and during extended closures of the building.

➢ Turning off equipment when not in use. [Note: The Contractor shall never turn off or unplug Government equipment in the space they are cleaning without prior written approval by the CO or their designee. The Contractor must ensure that workers do not adjust mechanical equipment controls for heating, ventilation and air conditioning systems.]

➢ Notifying the CO or designee of any observed water leaks.

➢ When replacing existing equipment, strive to acquire replacement equipment in the top 25% of efficiency as per the Energy Star guidelines.

➢ Employing practices that reduce dependency on non-renewable sources of energy.

C.2 Sustainable Purchasing

The Contractor shall use safe and environmentally friendly products as referenced throughout this specification. This specification requires the Contractor to routinely wipe down all solid, high-touch (frequently touched) surfaces with cleaning products containing soap or detergent that meet the sustainable product standards herein in Section C.2.1 and C.2.2. This requirement is compliant with

[14] guidance issued by Centers for Disease Control and Prevention (CDC). When disinfectant products are used they must be Environmental Protection Agency(EPA)-registered products or another product containing the same active ingredient(s) at the same or greater concentration. The Contractor must use the product in accordance with directions provided by the manufacturer. The Contractor must wear disposable gloves (e.g., latex or nitrile), facemasks (if applicable) and any additional required personal protective equipment as recommended by the manufacturer when cleaning. The Contractor shall select and track cleaning product and materials purchases as described herein.

C.2.1 Sustainable Product Standards

Federal agencies, including contractors, must comply with the sustainable purchasing requirements and the recommended specifications, standards, and ecolabels for each product category in the "Cleaning Products" section of the Green Procurement Compilation. For most product categories in the Green Procurement Compilation, there are links to lists of brand-name products that meet these requirements and recommendations.

The Contractor shall also ensure that: (a) Vacuum cleaners meet the Carpet and Rug Institute (CRI) Seal of Approval https://carpet-rug.org/testing/seal-of-approval-program/certified-vacuums/. (b) Chemical concentrates that require dilutions are used whenever possible as compared to ready-to-use products. Dilution control equipment should be utilized to ensure correct dilutions of concentrates and to protect workers from exposure to concentrated chemicals.

C.2.2 Proof of Compliance

(A) 15 days prior to the start of contract performance, the Contractor shall submit to the CO or their designee a product list and, for each product, proof of compliance with the sustainable product requirements. For product categories in the Green Procurement Compilation provided in section C.2.1 for which there are links to lists of brand-name products that meet Federal requirements, a download of the brand-name product page is sufficient proof of compliance. For other product categories, proof of compliance may include third-party certifications obtained from certifier or manufacturer websites, manufacturer product sheets, or screenshots from manufacturer or distributor catalogs or websites.

(B) If the Contractor is unable to meet the sustainable product standards because a product meeting the standards cannot be acquired competitively within a reasonable time frame, does not meet reasonable performance standards, or cannot be acquired at a reasonable price, the Contractor shall provide the CO or their designee or designated representative with a short written justification for a proposed exemption.

C.2.3 Sustainable Cleaning Plan

The Contractor shall submit a sustainable cleaning plan that sets forth the procedures, products and equipment that will be used to reduce the exposure of building occupants and maintenance personnel to potentially hazardous chemical, biological and particulate contaminants. The plan shall include building-specific standards that will apply to dusting, dust mopping, dry floor cleaning, chemical handling and tracking, cleaning equipment and associated planned maintenance. Plan shall also describe how hard floor and carpet maintenance will minimize chemical use; practices for cleaning entryways; practices for the handling and storage of cleaning chemicals to minimize spills, leaks, and other mismanagement; practices related to the use of chemical concentrates and dilutions systems; personnel training; and sustainable cleaning quality control processes. The Sustainable Cleaning Plan is due to the CO or their designee within 15 calendar days before the start of the contract.

C.2.4 Hazard Communication Plan

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The Contractor shall submit a hazard communication plan in accordance with the OSHA requirements in 29 C.F.R. § 1910.1200 and update the plan annually, at a minimum. The plan will list all chemical products proposed to be used in the performance of the contract, and include current Safety Data Sheets (SDS) for each product. The plan shall include documentation of training for all Contractor staff in the plan and the hazard communication standard. The plan shall also identify the method of labeling the Contractor will use for all chemical product containers, including secondary dispensing containers used on site. The standard requires the Contractor to maintain a copy of their written Hazard Communication Plan onsite and it must be readily available to employees. The Hazard Communication Plan is due to the CO or their designee within 15 calendar days after the start of the contract. The sustainable cleaning and hazard communication plans may be combined into a single document at the discretion of the Contractor.

C.2.4.1 Safety Data Sheets

All new products used during the life of the contract must have Safety Data Sheets (SDS) provided to the CO or their designee prior to bringing and/or using these products on site. The Contractor shall use only commercially available products that meet Federal, State, and local codes.

The Contractor shall maintain the SDS in a location accessible to all employees and shall advise the CO or their designee of its location. The SDS shall be available for inspection by the CO or their designee upon request. The Contractor shall take every precaution to ensure that environmentally sustainable products are used. Information can be obtained from Federal, State, and local agencies concerning safe chemical cleaning materials. An inventory list of products to be used under this contract shall be provided to the CO or their designee. This list shall be updated as necessary, with a copy provided to the CO or their designee, throughout the term of the contract. The CO or their designee shall contact the Contractor immediately if any item is deemed inappropriate for use under this contract.

C.3 Standard Services

C.3.1 Interior Services

The Contractor shall provide interior standard services for the work items listed below.

C.3.1.1 Floor Care

The Contractor shall provide a floor maintenance schedule as part of their cleaning schedule to the CO or their designee in accordance with The Contractor’s Submittals/Deliverables Chart. The floor maintenance schedule must outline routine, periodic, and restorative tasks (stripping and refinishing).

Bare Floors: Floors, base moldings, and grout shall be clean, free of debris and other foreign matter. The floors shall maintain their natural luster and not have a dull appearance.

Wet mopping of bare floors shall be cleaned using disinfectant cleaner(s). Floors, surfaces, baseboards, and corners shall be clean and dry. Walls, baseboards, and other surfaces shall be clean with no marks from the equipment. There shall be no visible buildup of finish in corners or crevices.

Mops and cleaning rags shall be cleaned and sanitized before and after each day of use. Mops and cleaning rags used in restrooms including diapering areas in restrooms and Child Care centers shall not be used to clean any other areas.

➢ Asbestos Containing Building Material (ACBM) Floors: Cleaning of flooring that may contain asbestos material, such as Vinyl Asbestos Tile (VAT), shall comply with the methods prescribed in the National Institute of Building Sciences (NIBS) Guidance Manual, ‘Asbestos Operations and Maintenance Work Practices. The Contractor shall have a copy of the NIBS Guidance Manual. Upon request, the Government shall make available to the Contractor any asbestos

[16] sampling results. UNDER NO CIRCUMSTANCES SHALL BURNISHING OR DRY

STRIPPING METHODS BE USED ON ACBM FLOORING.

➢ ADP/Data Center Floors: Damp mopping shall be the only method of wet cleaning for floors in Automated Data Processing (ADP)/Data Center spaces.

➢ Asphalt Floors: Damp mopping shall be the only method of wet cleaning for floors containing asphalt material.

➢ Granite, Marble and Terrazzo Floors: All applicable floor areas shall be maintained in accordance with the manufacturer's recommendations.

➢ Loading Dock Floors: Spill residues and clean-up materials shall be disposed of in accordance with the Environmental Protection Agency (EPA) and/or State and local regulatory agency requirements.

➢ Wood Floors: Water solutions shall not be used on wood flooring. There shall be no dry stripping methods used on wood flooring.

➢ Stripping Floors: The old finish or wax shall be removed in accordance with standard commercial practices and spots shall be eliminated. There shall be no evidence of burns or wax build-up in corners or crevices.

➢ Finishing Floors: Walls, baseboards, and other surfaces shall be free of residue and marks from equipment. Floors shall have no streaks, mop strand marks, or skipped areas. The applied finished area shall have a uniform luster.

➢ Sealing Floors: Sealant must adhere to the floor. Floor areas must be evenly coated with a slip resistant seal.

C.3.1.2 Carpets and Rugs

Extraction (Public Areas Only): Spills, crusted materials and removable spots shall be removed. Harsh brushing or scrubbing shall not be used to minimize deterioration or fuzzing to the carpets and rugs.

Cleaned areas of carpets and rugs shall be reasonably blended with surrounding carpets. The Contractor shall coordinate with the CO or their designee the times when carpet shall be cleaned. The carpet shall be dry before customers occupy the building on the next business day. The Contractor shall take measures to prevent the growth of mold and is responsible for any remediation that may be required. Moving of furniture and equipment is to be coordinated with the CO or their designee. Any furnishings or equipment moved are to be returned to their original positions.

Spot Cleaning: A spot is defined as approximately 12” X 12”. Carpet surfaces shall be free of removable spots, soiled traffic patterns, debris, gum, and crusted materials.

Vacuuming: Carpet surfaces shall be vacuumed to remove dirt, dust, and other debris. Vacuuming shall be done at a frequency that protects the carpets integrity and to reduce carpet wear. The Contractor shall utilize at a minimum HEPA vacuum cleaners that meet the requirements of the Carpet and Rug Institute’s ‘Seal of Approval Program.’

C.3.1.3 Floor Mats and Runners

The Government shall furnish all mats and runners. Exhibit J1 the ‘Building Information Sheet.’ The CO or their designee shall approve all mats and runners including mat size, type, and placement.

Mats and runners shall be laid out as specified by the CO or their designee at main entrances, main lobbies, main and secondary corridors at all times. Replacement mats and runners shall be the same type as the original mats and runners. Mats and runners shall be free of spots, soiled traffic patterns, gum, and crusted materials. They shall be cleaned in accordance with the manufacturer's instructions. Any Government provided mats and runners that are found to be non-repairable or cannot be cleaned shall be

[17] brought to the attention of the CO or their designee so they can be replaced. Mats and runners shall be stored in accordance with the ANSI/ASSP A1264.2-2006 ‘Provision of Slip Resistance on Walking/Working Surfaces Guidelines.’ When the procurement of new mats and runners is necessary, the Contractor shall adhere to ABAAS requirements.

The use of larger mats and runners, where appropriate, as opposed to several smaller mats and runners, is preferred to eliminate overlapping and to reduce potential tripping hazards.

In the event of wet or inclement weather, mats and runners shall be placed at entrances and at other areas identified by the CO or their designee prior to the building occupants reporting to work. Wet or inclement weather mats and runners shall be removed, cleaned, and stored by the Contractor when the CO or their designee determines that they are no longer required.

C.3.1.4 Restrooms, Shower Rooms, Tenant Break Rooms, Locker Rooms, Fitness Centers, Lactation Rooms, Laboratories, Health Units, and Holding Cells

All areas shall be cleaned in accordance with the applicable standard service requirements outlined in Section C.3.1. These areas and surfaces shall be cleaned and disinfected using EPA registered disinfectants that are effective against COVID-19 (EPA registered). Partitions, doors, vents, sills, and walls shall have no dirt, bodily fluids, waste, and graffiti. Shower curtains shall be cleaned and free of mold and dirt. Shower liners present in locker rooms shall be cleaned and free of mold and dirt. Shower liners shall be replaced at the Contractor’s expense and at a minimum of annually. Locker exterior surfaces shall be free of dust and streaks.

Avoid cleaning of equipment in laboratories and health units that could result in damage to any surface or that could cause contamination with chemicals or infectious materials. Cleaning shall only be performed for areas and surfaces identified in writing by those responsible for managing the laboratories and health units. The Contractor shall submit a safety plan for approval by the CO or their designee.

All areas shall be free of discarded material and trash shall be emptied to prevent the containers from overflowing.

Holding Cells: Routine cleaning of holding cells is a standard service. Holding cell interiors shall include floors, walls, fixtures and surfaces. Cleaning frequencies requested by a tenant that are above the routine standard shall be completed on a reimbursable basis and be approved by the CO or their designee. See section C.15.11 for above standard holding cell cleaning.

Dispensers: The Contractor shall provide dispensers, including dispensers in tenant break rooms. The Contractor shall replenish supplies and fill dispensers as a standard service. Any Contractor provided dispensers must be approved by the CO or their designee prior to installation. The supplies for the provided dispensers shall be compatible with the dispenser’s manufacturer’s requirements. Hand soaps shall not contain antibacterial agents except where required by Federal, State, local requirements and health codes. Monies collected from tampon and sanitary napkin dispensers shall be retained by the Contractor who shall provide and replenish the product at their expense. The Contractor shall provide dispenser batteries. In facilities where the O&M Contractor is responsible for dispenser installation, the Contractor will work with the O&M Contractor to ensure dispensers are installed in the proper location.

All dispensers installed at accessible lavatories and those serving the general space must meet the requirements for operable parts in the Architectural Barriers Act Accessibility Standards (ABAAS section F205) to ensure use by people with disabilities.

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Receptacles: The Contractor shall provide receptacles. The Contractor, with proper training in blood borne pathogens, shall wear disposable gloves to empty, clean, and disinfect all sanitary napkin and waste receptacles. Sanitary napkin disposal containers shall be lined with new receptacle bags.

Equipment: All vinyl surfaces of exercise equipment and exercise mats shall be wiped clean and have no dust, dirt, and spots. Cleaning shall be performed under and around without moving or lifting items.

C.3.1.5 Fixtures

All fixtures (washbasins, urinals, modesty panels, toilets, shower stalls, etc.) shall be cleaned and disinfected. All fixtures shall maintain a high level of luster and have no dirt, mold, mildew, streaks, or encrustation.

Drinking Fountains/ Bottle Filling Stations: All fountains and bottle filling stations shall be cleaned, disinfected, free of dirt, watermarks, and other debris or encrustations.

Judge’s Private Restrooms: The contractor will be responsible for furnishing and maintaining a clean supply of white soft and absorbent terry cloth towels (15” x 24”) in the Judge’s private restrooms. All soiled towels are to be removed and replaced. Roll towels may be substituted for cotton hand towels only upon request of a Judge for his/her restroom.

C.3.1.6 Surfaces

Horizontal Surfaces: All horizontal surfaces (within approximately 10 feet from the floor) shall be wiped clean and free of dust, dirt, or smudges. Cabinets and desks with papers, computers, and keyboards shall not be disturbed. Surfaces shall be wiped with a disinfectant cleaner. Contact time shall be consistent with the manufacturer’s recommendations.

Metal, Brass, Woodwork, and Stainless Steel: Surfaces (including corners, crevices, moldings, ledges, handrails, grills, doors, door knobs, door frames, kick plates, etc.) shall be wiped cleaned and have no dirt, dust, streaks, spots, or smudges.

Glass Cleaning: All glass, clear partitions, mirror surfaces, bookcases, and other glass (within approximately 10 feet from the floor) shall be cleaned and free of dirt, dust, streaks, smudges, watermarks, spots, and shall not be cloudy. There shall be no water spots on the glass or adjacent fixtures and furniture. All interior plate glass (to include glass over and in vestibule doors, all plate glass around entrances, lobbies, and vestibules) shall be cleaned and have no dirt, streaks and shall not be cloudy.

C.3.1.7 High-Touch Surfaces

The Contractor must routinely wipe down all solid, high-touch (frequently touched) surfaces with cleaning products containing soap or detergent that meet the sustainable product standards in Section C.2.1 and C.2.2 in this specification. This requirement is compliant with guidance issued by Centers for Disease Control and Prevention (CDC), which include the routine cleaning of all high-touch (frequently touched) surfaces. The Contractor must wear disposable gloves (e.g., latex or nitrile), facemasks (if applicable) and any additional required personal protective equipment as recommended by the product manufacturer when cleaning. Cleaning products and application should be chosen so as not to damage interior finishes or furnishings, including GSA’s fine arts collections and murals, and historic materials and finishes. “Routinely,” for purposes of this scope, is defined as being in accordance with applicable guidance from the CDC, but shall not be less frequently than once daily or once per shift where custodial services are provided for during more than one shift. Daily is defined as the normal operating hours where the custodial contractor is currently performing the standard services.

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Examples of high-touch (frequently touched) surfaces include, but are not limited to the following:

handrails, door knobs, access control panels, light switches, countertops, water faucets and handles, elevator buttons, sinks, toilets and control handles, table tops, restroom stall handles, toilet paper and other paper dispensers, door handles and push plates, and water cooler and drinking fountain controls.

Individual occupant agencies, not the custodial contractor, are responsible to provide their own products (such as disposable wipes) and to perform cleaning and/or disinfecting of their agency-owned equipment, such as telephones, computers, keyboards, docking stations, computer power supplies, computer mouse devices, personal fans and heaters, and desk lighting.

C.3.1.8 Walls

All wall surfaces shall be cleaned and free of dirt, spots, smudges, and marks. Cleaning shall not cause discoloration.

C.3.1.9 Trash and Wastebaskets

All trash and recycling (including restrooms) shall be collected and removed to a location designated by the CO or their designee. Trash and recycling containers shall be emptied, kept clean, and odor-free.

Plastic liners for all trash and debris containers shall not be torn, worn, or contain residue.

C.3.1.10 Elevators and Stairways

Door Tracks: Tracks shall be cleaned and free of dirt, built up grime, and other matter.

Exterior and Interior Car Surfaces: Surfaces shall be cleaned and have no marks, streaks or smudges.

Carpets and floors shall be free of removable spots, dirt, and debris. Floors requiring a finish shall be maintained at a high luster.

Exposed Surfaces, Treads, Risers and Landings: Stairways, entrances, landings, railings, risers, ledges, elevator panels and buttons (inside and outside of the elevator cab), grills, doors, radiators, and surrounding areas shall have no dirt, litter, residue or grime.

C.3.1.11 Interior Window Washing

The windows shall be cleaned and free of dirt, streaks, and shall not be cloudy. Window sashes, sills, woodwork, and other surroundings of glass shall be wiped clean and free of drippings. Windows shall be cleaned once per year. Cleaning frequencies requested by a tenant that are above the ‘once per year’ standard shall be completed on a reimbursable basis and be approved by the CO or their designee.

Exterior and interior window washing shall be coordinated to maximize cost effective operations as directed by the CO or their designee. In the event there is blast protection film, the Contractor shall follow the manufacturer's recommendations for appropriate window cleaning methods. The Contractor shall comply with ANSI/IWCA I-14.1, and all Federal, State and local regulations.

C.3.1.12 Blinds and Coverings (Not Including Drapes, Curtains and Unique Coverings)

Dusting of Blinds and Coverings: All blinds, coverings, cord tapes, and valances shall be wiped clean and have no dust and spots. Blinds and coverings that are not operating properly shall be reported to the CO or their designee for repair.

Washing of Blinds and Coverings: All blinds, coverings, cord tapes and valances shall be removed and washed once every three years. The most recent washing was completed in 2019.

C.3.1.13 Fine Arts Collection/Decorative Surfaces

The Contractor shall work with the CO or their designee to identify artworks in the building which are considered part of GSA’s fine arts collection. The Contractor shall work with the CO or their designee

[20] and Regional Fine Arts Officer to determine the best way to ensure that regular maintenance such as floor polishing, dusting, and window washing are accomplished in these areas; and to identify and help mitigate site-specific hazards such as pests that may damage the artworks. Decorative surfaces and artwork should not be cleaned, adjacent surfaces should only be disinfectant wiped (no spraying), and acids, peroxides, alcohol and chlorine bleach should not be used on historic materials. Also, the CDC and EPA do not endorse the use of fogging applications. The Contractor shall use EPA registered disinfectant products in accordance with directions provided by the manufacturer.

C.3.1.14 Deleted

C.3.1.15 Policing Inside Areas

Areas: All building areas shall be free of papers, trash, and other discarded materials.

C.3.1.16 Deleted

C.3.1.17 Concessions (Cafeterias, Snack Bars and Vending Machine Areas)

Public Area Cleaning: The Contractor shall be responsible for cleaning and disinfecting the concession areas (cafeterias, snack bars, coffee bars, and vending machine rooms) that are accessible by the public after the Food Service contractor has closed down for the day. The Contractor is responsible for trash and recycling collection and removal. The Contractor shall clean, disinfect, and ensure the areas are free of spillages, food crumbs, spots, smudges, marks, and soil build-up. These areas include: 1) serving area floors that are considered “public”, 2) floors in the dining area 3) exterior/interior windows (including ledges and frames) and 4) cleaning of dining room equipment (tables, table tops and bases, chairs, booths, counters, tray carts, furniture, water stations, and trash/recycling collection stations). Floors shall be maintained using the floor care standard requirements in this contract.

Non-Public Area Cleaning: Concession areas (cafeterias, snack bars and coffee bars) that are not accessible to the public is the responsibility of the Food Service Contractor. This includes federally installed cooking equipment, cleaning of kitchens, storage rooms, walk-in refrigeration, and areas behind serving lines and counters. During service hours, the Food Service Contractor maintains the “public” serving area floors in a clean, spillage-free condition and shall leave the dining room floor in a “broom clean”, spillage-free condition in preparation for cleaning by the Contractor.

C.3.1.18 High Cleaning

The Contractor shall utilize stepping stools, ladders and other equipment necessary to clean areas above 10 feet in height such as return air ducts, high lobby surfaces, signage, sills, etc. The intent of above standard high cleaning is to clean the high areas not accessible or thoroughly cleaned by regular Contractor employees on a daily basis. The high surfaces shall be cleaned free of dirt, dust, and cobwebs.

Where glass is present, both sides shall be clean and free of streaks. This does not include removal of vents, tiles, or fixtures.

C.3.1.18 Postal Space/Mailroom

Cleaning: Postal space areas include, but are not limited to, floors, service and box lobbies (including the exterior of post office boxes), swing rooms, work rooms, restrooms, locker rooms, supply rooms, vestibules, and loading docks. All areas shall be cleaned in accordance with the applicable standard service requirements outlined in C.3.1. Postal space floors shall be maintained using the floor care standard requirements in this contract. UNDER NO CIRCUMSTANCES SHALL BURNISHING, HIGH SPEED BUFFING, OR DRY STRIPPING METHODS BE USED ON ACBM FLOORING.

C.3.2 Exterior Services

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The Contractor shall provide exterior standard services for the work items listed below.

C.3.2.1 Exterior Plate Glass

All exterior glass (to include spandrel glass, glass over and in exterior and vestibule doors, and all plate glass around entrances, lobbies, and vestibules) shall be cleaned, free of dirt, streaks, and shall not be cloudy.

C.3.2.2 Exterior Window Washing

Both sides of the glass shall be cleaned and free of dirt, streaks, hard water stains, and shall not be cloudy.

Windows shall be cleaned 1X annually. Cleaning frequencies requested by a tenant that are above the ‘once per year’ standard shall be completed on a reimbursable basis. Interior and exterior window washing shall be coordinated with the CO or their designee to maximize cost effective operations. In the event there is blast protection film the Contractor shall follow the manufacturer's recommendations for appropriate window cleaning methods. Window washing shall be in accordance with OSHA regulations 29 C.F.R. § 1910.30 Fall Hazard and Equipment Hazard Training, 29 C.F.R. § 1910.140 Personal Fall Protection Systems, 29 C.F.R. § 1910.66 Powered platforms for building maintenance, 29 C.F.R. §

1910.27 for scaffolds and rope descent systems, and applicable State and local regulations. An annual deduction to the contract shall be made if the Contractor does not clean any exterior windows for any reason.

The Contractor shall submit to the CO or their designee a written Window…