Solicitation 191S40-23Q5676.pdf

SBU - CONTRACTING AND ACQUISITIONS

Solicitation DOCUMENT

Data circuit Services

Solicitation No.191S40-23Q5676

U.S. Embassy Jerusalem

General Services Office / Procurement 4 HaGalgal Street, Talpiot - Jerusalem

GSO Procurement Jerusalem

U.S. Embassy Jerusalem Solicitation # 191S40-23Q5676

TABLE OF CONTENTS

SECTION 1 - THE SCHEDULE

• SF 1449 cover sheet

• Continuation To SF-1449, RFQ Number 191S40-23Q5676, Prices, Block 23

• Continuation To SF-1449, RFQ Number 191S40-23Q5676, Schedule of

Supplies/Services, Block 20 Description/Specifications/Work Statement

• Attachment 1 to Description/Specifications/Performance Work Statement, Government Furnished Property

SECTION 2 - CONTRACT CLAUSES

• Contract Clauses

• Addendum to Contract Clauses - FAR and DOSAR Clauses not Prescribed in Part 12

SECTION 3 - SOLICITATION PROVISIONS

• Solicitation Provisions

• Addendum to Solicitation Provisions - FAR and DOSAR Provisions not Prescribed in

Part 12

SECTION 4 - EVALUATION FACTORS

• Evaluation Factors

• Addendum to Evaluation Factors - FAR and DOSAR Provisions not Prescribed in

Part 12

SECTION 5 - REPRESENTATIONS AND CERTIFICATIONS

• Offeror Representations and Certifications

• Addendum to Offeror Representations and Certifications - FAR and DOSAR

Provisions not Prescribed in Part 12

U.S. Embassy Jerusalem Solicitation # 191S40-23Q5676

SF-1449

U.S. Embassy Jerusalem Solicitation # 191S40-23Q5676

SECTION 1 - THE SCHEDULE

CONTINUATION TO SF-1449

RFQ NUMBER 191S40-23Q5676

PRICES, BLOCK 23

I. Scope of Services

The Contractor shall complete all work, including furnishing all labor, material, equipment, and services, unless otherwise specified herein, required under this contract for stated services within the time specified herein. The price listed below shall include all labor, materials, overhead, and profit. In consideration of satisfactory performance of all scheduled services required under this contract, the Contractor shall be paid a firm fixed-price for all services.

II. Base Period

The contract will be for a one-year period, also known as the base year, from the date of the notice to proceed, with four one-year options periods.

1. The Contractor shall furnish all engineering, labor, tools, equipment, materials, supplies and services to provide the required circuit as specified under Section 1, hereof:

2. Prices. In consideration of satisfactory performance of the services required under this contract, the Contractor shall be paid for each circuit a firm fixed-price (FFP) per month as stated in the schedule below in New Israeli Shekels.

2.1 VALUE ADDED TAX

Value Added Tax (VAT) is not included in the CLIN rates. Instead, it will be priced as a separate Line Item in the contract and on Invoices. Local law dictates the portion of the contract price that is subject to VAT; this percentage is multiplied only against that portion. It is reflected for each performance period. The portions of the solicitation subject to VAT are:

JAMES ZADROGA 9/11 VICTIMS HEALTH AND COMPENSATION ACT OF

2010 NOTICE: UNLESS A WAIVER OR EXCEPTION APPLIES, PAYMENTS

SUBSEQUENT TO THIS PROCUREMENT ARE SUBJECT TO AN EXCISE

TAX OF 2% PERSUANT TO 26 U.S.C. 5000C.

U.S. Embassy Jerusalem Solicitation # 191S40-23Q5676

2.2 BASE YEAR

Contract Line Item

# Description of Services

Number of

Months

Monthly Price

New Israeli Shekels

Total Firm- Fixed Price New Israeli

Shekels

Internet – Post Three Internet Network for DIN, at 18 Gershon Agron Road.

One (1) dedicated Internet channel at minimum (500 Mbps) with 64 Static IP addresses.

Internet – Post Three Internet Network for DTSPO, at 18 Gershon Agron Road.

One (1) dedicated Internet channel at minimum (100 Mbps) with 64 Static IP addresses.

Internet – Lazarist Internet Network for VPN and SIP, at 14 Gershon Agron Road.

One (1) dedicated Internet channel at minimum (500 Mbps) with 16 Static IP addresses

Internet – Arnona Internet Network for VPN and SIP, 14 David Flusser Street, Arnona.

One (1) dedicated Internet channel at minimum (500 Mbps) with 16 Static IP addresses

Internet – Arnona Internet Network for DIN, at 14 David Flusser Street, Arnona One (1) dedicated Internet channel at minimum (500 Mbps) with 64 Static IP addresses

Internet – GSO W/H Internet Network for OpenNet, SIP and DIN, at 19 Harashey Barzel, Talpiot.

One (1) dedicated Internet channel at minimum (500 Mbps) with 16 Static IP addresses

Internet – Post Two Internet Network for OpenNet, SIP and DIN, at 27 Nablus Road.

One (1) dedicated Internet channel at minimum (100 Mbps) with 16 Static IP addresses

Internet – USSC/USAID Annex Internet Network for OpenNet, at 9 Shlomo HaMelech street, (Mamilla Offices).

One (1) dedicated Internet channel at minimum (100 Mbps) with 16 Static IP addresses

U.S. Embassy Jerusalem Solicitation # 191S40-23Q5676

Internet –ACC Internet Network for OpenNet, at Waldorf Astoria Residences – Ambassador Residence.

One (1) dedicated Internet channel at minimum (100 Mbps) with 16 Static IP addresses

Internet –MSG-Q Internet Network for DIN and SIP, at 4 Gil’adi Street.

One (1) dedicated Internet channel at minimum (100 Mbps) with 16 Static IP addresses

Internet – American Center Jerusalem (ACJ)

Internet Network for DIN and OpenNet, at 19 Keren

Hayesod Street.

One (1) dedicated Internet channel at minimum (500

Mbps) with 32 Static IP addresses

Internet – Arnona Internet Network for DTSPO, at 14 David Flusser Street, Arnona.

One (1) dedicated Internet channel at minimum (100 Mbps) with 16 Static IP addresses

Internet – CMR Internet Network for DIN and OpenNet, at 19 Emek Refaim Street.

One (1) dedicated Internet channel at minimum (100 Mbps) with 16 Static IP addresses

*One time installation fees for all the 13-line items above including all the required equipment.

Total

17% VAT

Grand Total for Base Year in New Israeli Shekels

* The Embassy has the right to stop any of the above-mentioned services at any time, without having the contractor impose penalty/ any extra charges. The total of this line item # 14 shall cover the equipment fees during the period of performance of the entire contract including any extension.

U.S. Embassy Jerusalem Solicitation # 191S40-23Q5676

2.3 FIRST OPTION YEAR

# Description of Services

Number of

Months

Monthly Price

New Israeli Shekels

Total Firm- Fixed Price New Israeli

Shekels

Internet – Post Three Internet Network for DIN, at 18 Gershon Agron Road.

One (1) dedicated Internet channel at minimum (500 Mbps) with 64 Static IP addresses.

Internet – Post Three Internet Network for DTSPO, at 18 Gershon Agron Road.

One (1) dedicated Internet channel at minimum (100 Mbps) with 64 Static IP addresses.

Internet – Lazarist Internet Network for VPN and SIP, at 14 Gershon Agron Road.

One (1) dedicated Internet channel at minimum (500 Mbps) with 16 Static IP addresses

Internet – Arnona Internet Network for VPN and SIP, at 14 David Flusser Street, Arnona.

One (1) dedicated Internet channel at minimum (500 Mbps) with 16 Static IP addresses

Internet – Arnona Internet Network for DIN, at 14 David Flusser Street, Arnona.

One (1) dedicated Internet channel at minimum (500 Mbps) with 64 Static IP addresses

Internet – GSO W/H Internet Network for OpenNet, SIP and DIN, at 19 Harashey Barzel, Talpiot.

One (1) dedicated Internet channel at minimum (500 Mbps) with 16 Static IP addresses

Internet – Post Two Internet Network for OpenNet, SIP and DIN, at 27 Nablus Road.

One (1) dedicated Internet channel at minimum (100 Mbps) with 16 Static IP addresses

Internet – USSC/USAID Annex Internet Network for OpenNet, at 9 Shlomo HaMelech Street, (Mamilla Offices).

One (1) dedicated Internet channel at minimum (100

U.S. Embassy Jerusalem Solicitation # 191S40-23Q5676

Internet –ACC Internet Network for OpenNet, at Waldorf Astoria Residences – Ambassador Residence.

One (1) dedicated Internet channel at minimum (100 Mbps) with 16 Static IP addresses

Internet –MSG-Q Internet Network for DIN and SIP, at 4 Gil’adi Street.

One (1) dedicated Internet channel at minimum (100 Mbps) with 16 Static IP addresses

Internet – American Center Jerusalem (ACJ)

Internet Network for DIN and OpenNet, at 19 Keren

Hayesod Street.

One (1) dedicated Internet channel at minimum (500

Mbps) with 32 Static IP addresses

Internet – Arnona Internet Network for DTSPO, at 14 David Flusser Street, Arnona.

One (1) dedicated Internet channel at minimum (100 Mbps) with 16 Static IP addresses

Internet – CMR Internet Network for DIN and OpenNet, at 19 Emek Refaim Street.

One (1) dedicated Internet channel at minimum (100 Mbps) with 16 Static IP addresses

Total

Grand Total for 1st Option Year in New Israeli Shekels

• The Embassy has the right to stop any of the above-mentioned services at any time, without having the contractor impose penalty/ any extra charges.

U.S. Embassy Jerusalem Solicitation # 191S40-23Q5676

2.4 SECOND OPTION YEAR

# Description of Services

Number of

Months

Monthly Price

New Israeli Shekels

Total Firm- Fixed Price New Israeli

Shekels

Internet – Post Three Internet Network for DIN, at 18 Gershon Agron Road.

One (1) dedicated Internet channel at minimum (500 Mbps) with 64 Static IP addresses.

Internet – Post Three Internet Network for DTSPO, at 18 Gershon Agron Road.

One (1) dedicated Internet channel at minimum (100 Mbps) with 64 Static IP addresses.

Internet – Lazarist Internet Network for VPN and SIP, at 14 Gershon Agron Road.

One (1) dedicated Internet channel at minimum (500 Mbps) with 16 Static IP addresses

Internet – Arnona Internet Network for VPN and SIP, at 14 David Flusser Street, Arnona.

One (1) dedicated Internet channel at minimum (500 Mbps) with 16 Static IP addresses

Internet – Arnona Internet Network for DIN, at 14 David Flusser Street, Arnona.

One (1) dedicated Internet channel at minimum (500 Mbps) with 64 Static IP addresses

Internet – GSO W/H Internet Network for OpenNet, SIP and DIN, at 19 Harashey Barzel, Talpiot.

One (1) dedicated Internet channel at minimum (500 Mbps) with 16 Static IP addresses

Internet – Post Two Internet Network for OpenNet, SIP and DIN, at 27 Nablus Road.

One (1) dedicated Internet channel at minimum (100 Mbps) with 16 Static IP addresses

Internet – USSC/USAID Annex Internet Network for OpenNet, at 9 Shlomo HaMelech Street, (Mamilla Offices) One (1) dedicated Internet channel at minimum (100

U.S. Embassy Jerusalem Solicitation # 191S40-23Q5676

Internet –ACC Internet Network for OpenNet, at Waldorf Astoria Residences – Ambassador Residence One (1) dedicated Internet channel at minimum (100 Mbps) with 16 Static IP addresses

Internet –MSG-Q Internet Network for DIN and SIP, at 4 Gil’adi Street.

One (1) dedicated Internet channel at minimum (100 Mbps) with 16 Static IP addresses

Internet – American Center Jerusalem (ACJ)

Internet Network for DIN and OpenNet, at 19 Keren

Hayesod Street.

One (1) dedicated Internet channel at minimum (500

Mbps) with 32 Static IP addresses

Internet – Arnona Internet Network for DTSPO, 14 David Flusser Street, Arnona.

One (1) dedicated Internet channel at minimum (100 Mbps) with 16 Static IP addresses

Internet – CMR Internet Network for DIN and OpenNet, at 19 Emek Refaim Street.

One (1) dedicated Internet channel at minimum (100 Mbps) with 16 Static IP addresses

Total

Grand Total for 2nd Option Year in New Israeli Shekels

U.S. Embassy Jerusalem Solicitation # 191S40-23Q5676

2.5 THIRD OPTION YEAR

# Description of Services

Number of

Months

Monthly Price

New Israeli Shekels

Total Firm- Fixed Price New Israeli

Shekels

Internet – Post Three Internet Network for DIN, at 18 Gershon Agron Road.

One (1) dedicated Internet channel at minimum (500 Mbps) with 64 Static IP addresses.

Internet – Post Three Internet Network for DTSPO, at 18 Gershon Agron Road.

One (1) dedicated Internet channel at minimum (100 Mbps) with 64 Static IP addresses.

Internet – Lazarist Internet Network for VPN and SIP, at 14 Gershon Agron Road.

One (1) dedicated Internet channel at minimum (500 Mbps) with 16 Static IP addresses

Internet – Arnona Internet Network for VPN and SIP, at 14 David Flusser Street, Arnona.

One (1) dedicated Internet channel at minimum (500 Mbps) with 16 Static IP addresses

Internet – Arnona Internet Network for DIN, at 14 David Flusser Street, Arnona.

One (1) dedicated Internet channel at minimum (500 Mbps) with 64 Static IP addresses

Internet – GSO W/H Internet Network for OpenNet, SIP and DIN, at 19 Harashey Barzel, Talpiot.

One (1) dedicated Internet channel at minimum (500 Mbps) with 16 Static IP addresses

Internet – Post Two Internet Network for OpenNet, SIP and DIN. at 27 Nablus Road.

One (1) dedicated Internet channel at minimum (100 Mbps) with 16 Static IP addresses

Internet – USSC/USAID Annex Internet Network for OpenNet, at 9 Shlomo HaMelech Street, (Mamilla Offices).

One (1) dedicated Internet channel at minimum (100

U.S. Embassy Jerusalem Solicitation # 191S40-23Q5676

Internet –ACC Internet Network for OpenNet at Waldorf Astoria Residences – Ambassador Residence One (1) dedicated Internet channel at minimum (100 Mbps) with 16 Static IP addresses

Internet –MSG-Q Internet Network for DIN and SIP, at 4 Gil’adi Street.

One (1) dedicated Internet channel at minimum (100 Mbps) with 16 Static IP addresses

Internet – American Center Jerusalem (ACJ)

Internet Network for DIN and OpenNet, at 19 Keren

Hayesod Street.

One (1) dedicated Internet channel at minimum (500

Mbps) with 32 Static IP addresses

Internet – Arnona Internet Network for DTSPO, at 14 David Flusser Street, Arnona.

One (1) dedicated Internet channel at minimum (100 Mbps) with 16 Static IP addresses

Internet – CMR Internet Network for DIN and OpenNet, at 19 Emek Refaim Street.

One (1) dedicated Internet channel at minimum (100 Mbps) with 16 Static IP addresses

Total

Grand Total for 3rd Option Year in New Israeli Shekels

U.S. Embassy Jerusalem Solicitation # 191S40-23Q5676

2.6 FOURTH OPTION YEAR

# Description of Services

Number of

Months

Monthly Price

New Israeli Shekels

Total Firm- Fixed Price New Israeli

Shekels

Internet – Post Three Internet Network for DIN, at 18 Gershon Agron Road.

One (1) dedicated Internet channel at minimum (500 Mbps) with 64 Static IP addresses.

Internet – Post Three Internet Network for DTSPO, at 18 Gershon Agron Road.

One (1) dedicated Internet channel at minimum (100 Mbps) with 64 Static IP addresses.

Internet – Lazarist Internet Network for VPN and SIP, at 14 Gershon Agron Road.

One (1) dedicated Internet channel at minimum (500 Mbps) with 16 Static IP addresses

Internet – Arnona Internet Network for VPN and SIP, at 14 David Flusser Street, Arnona.

One (1) dedicated Internet channel at minimum (500 Mbps) with 16 Static IP addresses

Internet – Arnona Internet Network for DIN, at 14 David Flusser Street, Arnona.

One (1) dedicated Internet channel at minimum (500 Mbps) with 64 Static IP addresses

Internet – GSO W/H Internet Network for OpenNet, SIP and DIN, at 19 Harashey Barzel, Talpiot.

One (1) dedicated Internet channel at minimum (500 Mbps) with 16 Static IP addresses

Internet – Post Two Internet Network for OpenNet, SIP and DIN, at 27 Nablus Road.

One (1) dedicated Internet channel at minimum (100 Mbps) with 16 Static IP addresses

Internet – USSC/USAID Annex Internet Network for OpenNet, at 9 Shlomo HaMelech Street, (Mamilla Offices).

One (1) dedicated Internet channel at minimum (100

U.S. Embassy Jerusalem Solicitation # 191S40-23Q5676

Internet –ACC Internet Network for OpenNet, at Waldorf Astoria Residences – Ambassador Residence One (1) dedicated Internet channel at minimum (100 Mbps) with 16 Static IP addresses

Internet –MSG-Q Internet Network for DIN and SIP, at 4 Gil’adi Street.

One (1) dedicated Internet channel at minimum (100 Mbps) with 16 Static IP addresses

Internet – American Center Jerusalem (ACJ)

Internet Network for DIN and OpenNet, at 19 Keren

Hayesod Street.

One (1) dedicated Internet channel at minimum (500

Mbps) with 32 Static IP addresses

Internet – Arnona Internet Network for DTSPO, at 14 David Flusser Street, Arnona.

One (1) dedicated Internet channel at minimum (100 Mbps) with 16 Static IP addresses

Internet – CMR Internet Network for DIN and OpenNet, at 19 Emek Refaim Street.

One (1) dedicated Internet channel at minimum (100 Mbps) with 16 Static IP addresses

Total

Grand Total for 4th Option Year in New Israeli Shekels

U.S. Embassy Jerusalem Solicitation # 191S40-23Q5676

2.7 GRAND TOTAL (including VAT):

Base Period Total Price NIS_____________________

First Option Year Total Price NIS

Second Option Year Total Price NIS

Third Option Year Total Price NIS

Fourth Option Year Total Price NIS

Grand Total Firm-Fixed Price for Base Year plus all Option Years NIS

The Department will request from the Contractor to provide pricing for future increases/decreases in circuit bandwidth when required. These prices are subject to re-evaluation at the time of request by the Department of State for a change in the service provided under this contract.

U.S. Embassy Jerusalem Solicitation # 191S40-23Q5676

CONTINUATION TO SF-1449,

RFQ NUMBER 191S40-23-Q-11175676

SCHEDULE OF SUPPLIES/SERVICES, BLOCK 20

DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

I. SCOPE OF WORK

The purpose of this firm fixed price Contract is to obtain Internet Services and Circuitry for the U.S. Embassy offices in Jerusalem.

The vendor must provide internet services for U.S. Embassy offices in Jerusalem as shown below in this technical paper.

This is the list of required services:

1. Service:

Public Internet Connectivity for the U.S. Embassy Offices in Jerusalem

Description: Dedicated public Internet circuits at each of the following U.S.

Embassy locations, with symmetric bandwidth as indicated for each location.

Type of Service: Dedicated Internet Channel

Location: See CLIN 1 – 13 for location, bandwidth and total IP addresses

The provided Internet Service shall comply with the following requirements:

Internet Services Quality

• Vendor shall provide dedicated symmetrical high-speed access to the Internet; data transport media must be fiber optic throughout Jerusalem. Twenty-four (24) hours uplink. Internet Service Provider (ISP) connection must be "always on", and must not require the installation of any custom software on the client side.

• Vendor digital bandwidth is the amount or volume of data that may be sent through the channel, measured in Megabits per second (Mbps), without distortion. Required

Bandwidth connection is defined in each service description.

• For Internet Services the vendor shall guarantee full contracted bandwidth availability

24X7X365 from the originator side to the ISP’s internet gateway. Bandwidth sharing between other non-US Government customers is not allowed. Connection Ratio must be 1/1.

U.S. Embassy Jerusalem Solicitation # 191S40-23Q5676

• Internet Service or data service transmission from the originating information server towards an end server is referred to as downstream; and a transmission from an end user towards the remote server is referred as upstream; Vendor Contention Ratio

(downstream / upstream) must be 1:1 / 1:1.

• Vendor shall provide excellent Quality of Service (QOS) for the connection, that represents the level of consistent download capacity provided, must be the higher QOS percentage possible but, at minimum, greater than 99.7% or the highest possible quality of service connection reaching 100%.

• Vendor Round Trip Time (RTT) reports the total time in milliseconds (ms) time to send a small data packet and obtain a reply back; must be the faster than 200ms for the

Round Trip Time (RTT) for internet service (to the Israeli Internet Point of Presence).

Also, RTT must be faster than 10ms for local data services (for instance: point-to-point channels or web pages accessed through the Israel Network Access Point (NAP).

• Vendor shall permit the transit of all Internet Protocol (IP) protocols (especially IPSec), all User Datagram Protocol (UDP) protocols, all Transmission Control Protocol (TCP) protocol, and MPLS LSP Protocol. Filters or sniffers must not be established, connected, or introduced by the ISP for any US Government channels. If there are any existing filters, sniffers, restrictions, or proxies, they must be identified, and removed prior lease line circuit installation.

• Vendor shall provide detailed network topology map that shows all possible paths vendor uses for the internet traffic between ISP hub in Jerusalem and the first

International ISP hub.

• Vendor shall provide detailed network topology map that shows possible paths vendor uses for internet traffic between each location.

• Vendor shall have redundancy in the Internet backbone between Israel and USA. For instance, If Network Access Points (NAP) of the host country’s backbone fail, other alternate backbone paths shall be available.

• Vendor shall provide fault-tolerance Fiber Optic connectivity to the very end at the

U.S. Embassy offices in Jerusalem compound Telecommunications Demarcation

Room.

Network Identification

• Vendor shall provide a block of sixteen (16) public internet IP addresses on a single subnet for each Internet service, (32) public internet IP addresses for specified locations, and (64) public internet IP addresses for specified locations.

• Vendor shall provide IP addresses used to identify the single subnet address in

Classless Inter-Domain Routing address specification (Network IP address / 28) or, equivalently, its subnet mask 255.255.255.240, and Gateway IP addresses.

U.S. Embassy Jerusalem Solicitation # 191S40-23Q5676

• Vendor shall maintain existing current IP address scheme that the embassy currently uses

Network Devices

The contractor shall provide and install all devices (routers, modems, fiber-optic converters, etc.) necessary to establish and maintain the data services required in the scope of work for each location. Provider will exchange equipment as necessary to replace defective equipment and keep services running and/or installing additional redundancy equipment + fiber. The network devices shall comply with the following characteristics:

• Services provided by the vendor shall be delivered with RJ-45 interface connectors with a

10/100/1000baseT interface.

• Vendor shall provide all data media converters or transmission devices in all cases.

• Power standard sources shall be dual voltage (110v/60hz and/or 220v/50hz).

• Devices shall be Rack mountable in a standard Commercial off-the-shelf (COTS) rack.

• One separate or individual physical interface connector is required per service.

• Vendor shall provide all equipment required for future upgrades if current equipment doesn’t have capacity.

• Vendor equipment shall fit in existing rack space or demarcation.

Service Support and contingencies

• The awarded vendor shall warrant service support 7X24X365, technical/physical and phone support.

• The vendor shall warrant service support on site if necessary 7X24X365, services must be coordinated directly with US Government’s Contracting Office Representative (COR) or

Information Technology (IT) representative from the Embassy Information Systems Center

(ISC).

• Expected service availability and reliability shall be at minimum 99.7%.

• Vendor will provide a Service Level Agreement (SLA) of the service provided and rebates back to the Embassy for every hour if the circuit is not available or reliable.

• Vendor shall provide a permanently assigned technical representative for the Embassy to contact on technical matters.

• Vendor shall provide a permanently assigned customer representative for the Embassy to contact on billing, and other customer service matters.

U.S. Embassy Jerusalem Solicitation # 191S40-23Q5676

• Vendor shall provide a permanently assigned manager over the technical representative and customer representative for the Embassy to escalate issues too.

• Vendor shall provide a Service Level Agreement (SLA) of the service provided within 3 hours and rebates back to the Embassy for escalation that is not resolved per day.

• Vendor shall provide accurate invoices in a timely manner under the firm fix price per the contract. If an incorrect invoice is received by the Embassy, the Embassy will not pay until a correct invoice is received, and the vendor should not charge the Embassy of interest for the late payment.

• Vendor will NOT disconnect service of an unpaid invoice that was incorrectly billed to the

Embassy by the vendor.

• Vendor will give 48-hour notice to the Embassy COR if the vendor is going to disconnect any service for unpaid invoices that were correctly received by the Embassy.

• The awarded vendor shall have direct connection capability with major United States of

America (U.S.A) telecommunication providers (ISPs) at Internet tier 1 level, having alternative line channels or backups in case of main Internet path malfunctioning.

• Vendor shall provide technical portal to the Embassy to see online connectivity to troubleshoot traffic on the circuits.

• The awarded vendor shall provide online web access data traffic analysis graphs capabilities. Graphs must be updated on a daily basis. Graphs must retain traffic history behavior for at least one year.

• The awarded vendor shall provide an Account Manager to manage the contract, and to assign a Customer Service Representative and a Technical Support Representative/team to promptly coordinate customer service/billing/technical issues.

• The awarded vendor shall operate in accordance with the Israeli Emergency Regulations to ensure functionality in the time of crisis.

U.S. Embassy Jerusalem Solicitation # 191S40-23Q5676

II. GENERAL:

A. The Department of State has a requirement for one full period, full duplex, and Internet leased lines capable of supporting synchronous traffic. For clear channel circuits, they shall be completely transparent, with no bits added to or deleted from the bit stream provided to the interface of the Department of State equipment. The circuit shall be supplied for the transmission of a multiplexed aggregate bit stream for telegraphic and data signals.

The Department of State reserves the right to increase or decrease this digital circuit bandwidth requirement within 30 days written notice to the Contractor. The availability of this circuit shall not be less than 99.5 percent per month over the period of the contract.

B. These digital services shall be via Optic Fiber. The service shall be for the exclusive use of the Department of State, 24-hours per day, 7 days per week, and 52 weeks per year.

C. The Contractor shall coordinate the service and shall be responsible for the technical sufficiency of the circuit, including services necessary to establish, operate, and restore the circuit.

Except for modems and terminal equipment furnished by the Government, the Contractor shall provide all equipment, materials, and supplies required to provide the service. If required, signal element timing shall be provided by the Contractor’s facility.

D. The Contractor shall provide sufficient technical support to ensure uninterrupted services as are covered in this contract. The Contractor shall provide, properly adjust, and maintain the circuit for continuous Department of State use. The Contractor shall ensure that the circuit complies with service changes, additions, or deletions as required under this contract.

E. Services. This is a firm fixed-price contract for the lease of one full period, full duplex, and internet leased lines capable of supporting synchronous traffic shall be completely transparent to data bandwidth levels, with no bits added to or deleted from the bit stream provided to the interface of the Department of State equipment.

F. Acceptable Level of Performance. The Standard of Performance (SP) for this contract is 99.7% percent availability per month (100 percent less 0.3 percent each month for corrective and preventive maintenance).

G. Inspection and Acceptance. Unless specified in the Contract, the Government shall require a period not to exceed 24 hours in order to perform testing to determine acceptance of the required circuit under Section C. The U.S. destination point, or the U.S. foreign post shall conduct the testing.

H. Term of Contract: The required circuits shall be installed and delivered to the Destination Point on or before 60 Days after Contract Award. Upon successful installation and acceptance by the Government of the required circuit under Section C, the Contractor shall be provided, in writing, notice to proceed and shall provide contractual services for a twelve (12) month period, commencing on the date specified in the notice to proceed.

I. The Contractor agrees that the work and services set forth in this contract shall be performed during the period commencing the effective date of this contract and shall continue through the end of the twelve-month period of service (CLIN 1 through 13), excluding the exercise of any option periods.

J. An Invoice, suitable for payment, shall contain, but not limited to, the following information:

U.S. Embassy Jerusalem Solicitation # 191S40-23Q5676

1. Name of Contractor;

2. Date of Invoice;

3. Original Invoice Number (Consecutive numbers);

4. Contract number;

5. Task or Delivery Order number, as applicable;

6. Government Specific Accounting and Appropriation Data (Funding Cite.)

(Example: 19X0113-2015-X75041-180100-5327-2332);

7. Contract Line Item Number (CLIN) of item or service provided;

8. Description of the item, or service actually provided;

9. Period of performance of service or date item is provided;

10. Block/Space reserved for COR acceptance signature and date;

11. Signature, Name and Phone number of Company representative authorized to sign invoices;

12. Remit to address

13. Name, phone number and Mailing address to whom any disputed invoices should be addressed;

14. Credits with explanation and period covered.

Failure to submit Invoices which do not identify this information shall be returned without payment to the Contractor for correction.

K. The circuit described above is subject to local tax requirements.

L. Authorized Instruction to Contractor

a. No person or agency other than the Contracting Officer (CO) is authorized to give instruction, orders or directions on behalf of the Government to the Contractor or his employees, unless such person or agency is authorized in writing by the CO to so act. The authority of such person or agency is strictly limited to the written authorization provided by the CO. The duty is upon the Contractor to determine the authority of such person or agency. Any questions regarding the authority of such person or agency should be directed to the CO in writing.

b. Contracting Officer’s Representative (COR): The CO may designate and authorize a representative(s) to act on his/her behalf under this contract. Such representative(s) as may be appointed shall be designated by a letter from the CO and a copy of the letter shall be given to the Contractor. The COR shall represent the CO as specified in his/her delegation of authority letter.

The COR shall not be authorized to issue change orders or adjustments. Changes in the Scope of Work/Specifications or any increase or decrease in the work called for by this contract shall be made by the CO by an executed modification to this contract.

M. Government-Furnished Equipment (GFE): RESERVED

N. Release of Information

1. The Contractor’s organization shall clear with the Information Office listed below any public release of information on this contract. This information includes news stories, articles, sales literature, advertisements, radio-TV spots, etc.

2. The request for public release of information should be addressed to the Contracting Officer, 4 Hagalgal Street, Talpiot – Jerusalem.

3. Limited Use of Data and Information. Performance of this contract may require the Contractor to access and use data and information proprietary to the Government agency or agency

U.S. Embassy Jerusalem Solicitation # 191S40-23Q5676 personnel, or which is of such a nature that its dissemination or use, other than in performance of this contract would be adverse to the interests of the Government or others. The Contractor and Contractor personnel shall not divulge or release data or information developed or obtained in performance of this contract, until made public by the Government, except to authorized Government personnel or upon written approval of the Contracting Officer. The Contractor will not use, disclose, or reproduce proprietary data which bears a restrictive legend, other than as required in the performance of this contract. Nothing herein shall preclude the use of any data independently acquired by the Contractor without such limitations or prohibit an agreement at no costs to the Government between the Contractor and the data owner provides for greater rights to the Contractor.

O. Circuit Downtime and Credits

Credits shall be assessed against the Contractor in those instances where the circuit during any given month or year that fail to achieve and sustain the minimum acceptance standards stated above.

1. Definitions:

Circuit Availability Acceptance Level: Yearly Circuit Availability Acceptance Level is computed by 365 calendar days times 24 (hours per day) times 99.7% acceptance level equals 8,716.20 hours annum. (365 x 24 = 8760 x 99.7% = 8,733.72). Monthly Circuit Availability is computed by the calendar days per month times 24 (hours per day) times 99.7% acceptance level (example: 31 x 24 = 744 x 99.7% = 741.76).

Downtime: That period of time when the circuit becomes non-operational or unusable for communication or transfer of data or failures to meet the minimum acceptance standards. The maximum cumulative Annual downtime that shall be acceptable for corrective or preventative maintenance is 26.28 hours (8760 x .3%). The maximum cumulative Monthly downtime that shall be acceptable for corrective or preventative maintenance shall be .3% of the total available hours for the month (example: 31 x 24 = 744 x .3% = 2.23 hours).

Period of Downtime: Downtime shall commence at the time first attempt for contact is made by the Government (or its representative) to the Contractor’s Point of Contact and shall be annotated on the Remedy Ticket and shall continue until the circuit is returned into Service by the Government.

Downtime Credits: Monetary value returned to the Government for failure to meet the Circuit availability requirements. Downtime Credits shall be assessed based on cumulative downtime time with the minimum assessment being one hour. Downtime credit shall be equal to the hourly or daily rate (as applicable) as identified in the schedule in Section B. There are two (2) situations when circuit Downtime Credits can be accumulated:

1) Below Availability Level,

2) Extended Downtime.

2. Credit for Circuit Downtime by Situation

Below Availability Level: If the downtime accumulated for a circuit adds up to 26.28 (8760 x 0.3%) cumulative hours or more during any one contract year (365 calendar days) or depending on the number of hours for the month (example 744 x .3%) cumulative hours per month (example:

31 calendar day month) the Contractor shall grant an hourly credit to the Government for each hour of downtime. Each additional one-hour increment or portion thereof will be assessed as an additional hour.

U.S. Embassy Jerusalem Solicitation # 191S40-23Q5676

Extended Downtime Credit(s): Cumulative time of more than 18 hours but not greater than 24 hours for any one outage shall be assessed at a daily rate. Any increment of 24 hours beyond the initial 24 hours of any one outage shall be assessed at the standards for the hourly rate up to 12 hours, however between 12 and 24 hours the credit shall be assessed at the daily rate.

3. Exceptions to Cumulating of Downtime

Cumulating of circuit downtime shall include all unscheduled downtime deemed to be the responsibility of the Contractor, with the following exceptions:

a. When the failure to perform arises out of causes beyond the control and without the fault or negligence of the Contractor or Sub-contractor as defined in the Termination for Default clause in Section I of this contract.

b. Malfunction of equipment, frequency fading and interference, errors of commission and/or omission by the Contractor or Sub-contractor, and commercial power surges or failures are considered to be normal hazards of the industry and therefore do not qualify as causes beyond the control of the Contractor or Sub-contractor. The Contractor shall be charged with credits for all reported outages determined “no trouble found” or “came clear while testing” but which exceed 45 minutes.

The Contracting Officer shall make final determination as to whether downtime is the responsibility of the Contractor. If requested by the Contracting Officer, the Contractor shall provide documentation to support claims of excusable downtime. For downtime determined to be the Contractor’s responsibility, the Contracting Officer may elect to assess a credit for each instance of non-performance.

4. Payment Reduction for Downtime Credits

When Circuit Downtime credit(s) is owed to the Government, the total number of creditable hours shall be accumulated for the month and will be deducted from the payment due the Contractor in the month they accrued.

5. Trouble Escalation Procdeure

a. The Government shall refer the problem to the carrier after performing tests as prescribed in the Trouble Anaysis procedure. Obtain the name of the carrier test person and a carrier ticket number; record this information on the Government’s Remedy Ticket.

b. After the trouble has been referred to the carrier for two (2) hours, recall the carrier for an update on the current trouble. Record the carrier’s response, the name of the individual you talked with, and the carrier ticket number on the Remedy Ticket.

c. After the trouble has been referred to the carrier for four (4) hours, recall the carrier for an update on the current trouble. If the carrier’s response is not satisfactory escalate the trouble to the carrier’s management. Record the carrier’s response, the name of the individual you talked with, and the carrier ticket number on the Remedy Ticket.

d. After the trouble has been referred to the Contractor for six (6) hours the COR shall escalate the trouble to the Contractor’s manager; also notify IRM/IMO and the Contracting Officer and the STATE IRM/ISC Office. Record the contractor’s response, the name of the individual you talked with, the Contractor ticket number, and the names of the IRM managers that were notified on the Remedy Ticket.

U.S. Embassy Jerusalem Solicitation # 191S40-23Q5676

e. Continue to status the Contractor for the remainder of the outage or until you have received a problem resolved status.

6. Technological Refreshment

After contract award, the Government may; pursuant to FAR clause 52.212-4 - Contract Terms and Conditions –Commercial Items, paragraph (c), Changes; request changes within the scope of the contract. These changes may be required to improve performance or react to changes in technology.

The Contractor may propose for the Government’s technological refreshment, substitutions or additions for any provided products or services that may become available as a result of technological improvements. The Government may, at any time during the term of this contract or any extensions thereof, modify the contract to acquire products which are similar to those under the contract and that the Contractor has, or has not, formally announced for marketing purposes. This action is considered to be within the scope of the contract. At the option of the Government, a demonstration of the substitute product may be required. The Government is under no obligation to modify the contract in response to the proposed additions or substitutions.

Such substitutions or additions may include any part of, or all of, a given product(s) provided that the following conditions are met and substantiated by documentation in the technological refreshment proposal:

a. The proposed product(s) shall meet all of the technical specifications of this document and conform to the terms and conditions cited in the contract.

b. The proposed product(s) shall have the capacity, performance, or functional characteristics equal to or greater than, the current product(s).

c. The proposal shall discuss the impact on hardware, services, and delivery schedules. The cost of the changes not specifically addressed in the proposal shall be borne entirely by the Contractor.

d. Contractor has the right to withdraw, in whole or in part, any technological refreshment proposal prior to acceptance by the Government. Contractor will use commercially reasonable efforts to ensure that prices for substitutions or additions are comparable to replaced or discontinued products. If a technological refreshment proposal is accepted and made a part of this contract, an equitable adjustment, increasing or decreasing the contract price, may be required and any other affected provisions of this contract shall be made in accordance with FAR clause 52.212- 4, paragraph (c), Changes, and other applicable clauses of the contract.

III. QUALITY ASSURANCE AND SURVEILLANCE PLAN (QASP)

This plan provides an effective method to promote satisfactory contractor performance. The

QASP provides a method for the Contracting Officer's Representative (COR) to monitor

Contractor performance, advise the Contractor of unsatisfactory performance, and notify the

Contracting Officer of continued unsatisfactory performance. The Contractor, not the

Government, is responsible for management and quality control to meet the terms of the contract.

The role of the Government is to monitor quality to ensure that contract standards are achieved.

U.S. Embassy Jerusalem Solicitation # 191S40-23Q5676

Performance Objective Scope of Work Paragraphs

Performance Threshold

Services.

Performs all data circuit services set forth in the scope of work.

Page 4 thru page 24

All required services are performed and no more than one

(1) one customer complaint is received per month.

1. SURVEILLANCE. The COR will receive and document all complaints from Government personnel regarding the services provided. If appropriate, the COR will send the complaints to the Contractor for corrective action.

2. STANDARD. The performance standard is that the Government receives no more than one (1) [Note to Contracting Officer: Insert other number if desired] customer complaint per month. The COR shall notify the Contracting Officer of the complaints so that the Contracting

Officer may take appropriate action to enforce the inspection clause (FAR 52.212.4, Contract

Terms and Conditions-Commercial Items (May 2001), if any of the services exceed the standard.

3. PROCEDURES.

(a) If any Government personnel observe unacceptable services, either incomplete work or required services not being performed they should immediately contact the COR.

(b) The COR will complete appropriate documentation to record the complaint.

(c) If the COR determines the complaint is invalid, the COR will advise the complainant. The COR will retain the annotated copy of the written complaint for his/her files.

(d) If the COR determines the complaint is valid, the COR will inform the

Contractor and give the Contractor additional time to correct the defect, if additional time is available. The COR shall determine how much time is reasonable.

(e) The COR shall, as a minimum, orally notify the Contractor of any valid complaints.

(f) If the Contractor disagrees with the complaint after investigation of the site and challenges the validity of the complaint, the Contractor will notify the COR. The

COR will review the matter to determine the validity of the complaint.

(g) The COR will consider complaints as resolved unless notified otherwise by the complainant.

(h) Repeat customer complaints are not permitted for any services. If a repeat customer complaint is received for the same deficiency during the service period, the

COR will contact the Contracting Officer for appropriate action under the Inspection clause.]

U.S. Embassy Jerusalem Solicitation # 191S40-23Q5676

SECTION 2 - CONTRACT CLAUSES

52.212-4 CONTRACT TERMS AND CONDITIONS – COMMERCIAL ITEMS

(NOV 2021) IS INCORPORATED BY REFERENCE. (SEE SF-1449,

BLOCK 27A)

52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT

STATUTES OR EXECUTIVE ORDERS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES. (JAN 2022)

(a) The Contractor shall comply with the following Federal Acquisition Regulation (FAR) clauses, which are incorporated in this contract by reference, to implement provisions of law or

Executive orders applicable to acquisitions of commercial items:

(1) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or

Statements (JAN 2017) (section 743 of Division E, Title VII, of the Consolidated and Further

Continuing Appropriations Act, 2015 (Pub. L. 113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions)).

(2) 52.204-23, Prohibition on Contracting for Hardware, Software, and Services

Developed or Provided by Kaspersky Lab and Other Covered Entities (JUL 2018) (Section 1634 of Pub. L. 115-91).

(3) 52.204-25, Prohibition on Contracting for Certain Telecommunications and Video

Surveillance Services or Equipment. (AUG 2020) (Section 889(a)(1)(A) of Pub. L. 115-232).

(4) 52.209-10, Prohibition on Contracting with Inverted Domestic Corporations (NOV

2015).

(5) 52.233-3, Protest After Award (AUG 1996) (31 U.S.C. 3553).

(6) 52.233-4, Applicable Law for Breach of Contract Claim (OCT 2004) (Public Laws

108-77 and 108-78 ( 19 U.S.C. 3805 note)).

(b) The Contractor shall comply with the FAR clauses in this paragraph (b) that the

Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial items:

_X_ (1) 52.203-6, Restrictions on Subcontractor Sales to the Government (JUNE 2020), with Alternate I (OCT 1995) (41 U.S.C. 4704 and 10 U.S.C. 2402).

__ (2) 52.203-13, Contractor Code of Business Ethics and Conduct (JUN

2020) (41 U.S.C. 3509)).

__ (3) 52.203-15, Whistleblower Protections under the American Recovery and

Reinvestment Act of 2009 (JUN 2010) (Section 1553 of Pub. L. 111-5). (Applies to contracts funded by the American Recovery and Reinvestment Act of 2009.)

https://www.acquisition.gov/far/part-52#FAR_52_203_19 https://www.acquisition.gov/far/part-52#FAR_52_204_23 https://www.acquisition.gov/far/part-52#FAR_52_204_25 https://www.acquisition.gov/far/part-52#FAR_52_209_10 https://www.acquisition.gov/far/part-52#FAR_52_233_3 http://uscode.house.gov/browse.xhtml;jsessionid=114A3287C7B3359E597506A31FC855B3 https://www.acquisition.gov/far/part-52#FAR_52_233_4 http://uscode.house.gov/browse.xhtml;jsessionid=114A3287C7B3359E597506A31FC855B3 https://www.acquisition.gov/far/part-52#FAR_52_203_6 http://uscode.house.gov/browse.xhtml;jsessionid=114A3287C7B3359E597506A31FC855B3 http://uscode.house.gov/browse.xhtml;jsessionid=114A3287C7B3359E597506A31FC855B3 https://www.acquisition.gov/far/part-52#FAR_52_203_13 http://uscode.house.gov/browse.xhtml;jsessionid=114A3287C7B3359E597506A31FC855B3 https://www.acquisition.gov/far/part-52#FAR_52_203_15

U.S. Embassy Jerusalem Solicitation # 191S40-23Q5676

_X_ (4) 52.204-10, Reporting Executive Compensation and First-Tier Subcontract Awards (JUN 2020) (Pub. L. 109-282) ( 31 U.S.C. 6101 note).

__ (5) [Reserved].

__ (6) 52.204-14, Service Contract Reporting Requirements (OCT 2016) (Pub. L. 111-

117, section 743 of Div. C).

__ (7) 52.204-15, Service Contract Reporting Requirements for Indefinite-Delivery

Contracts (OCT 2016) (Pub. L. 111-117, section 743 of Div. C).

_X_ (8) 52.209-6, Protecting the Government’s Interest When Subcontracting with

Contractors Debarred, Suspended, or Proposed for Debarment. (JUN 2020) (31 U.S.C. 6101 note).

__ (9) 52.209-9, Updates of Publicly Available Information Regarding Responsibility

Matters (OCT 2018) (41 U.S.C. 2313).

__ (10) [Reserved].

__ (11) 52.219-3, Notice of HUBZone Set-Aside or Sole-Source Award (SEP 2021

2020) (15 U.S.C. 657a).

__ (12) 52.219-4, Notice of Price Evaluation Preference for HUBZone Small Business

Concerns (SEP 2021) (if the offeror elects to waive the preference, it shall so indicate in its offer) (15 U.S.C. 657a).

(13) [Reserved] __ (14)

(i) 52.219-6, Notice of Total Small Business Set-Aside (NOV 2020) (15 U.S.C. 644).

__ (ii) Alternate I (MAR 2020) of 52.219-6.

__ (15)

(i) 52.219-7, Notice of Partial Small Business Set-Aside (NOV 2020) (15 U.S.C. 644).

__ (ii) Alternate I (MAR 2020) of 52.219-7.

__ (16) 52.219-8, Utilization of Small Business Concerns (OCT

2018) (15 U.S.C. 637(d)(2) and (3)).

__ (17)

(i) 52.219-9, Small Business Subcontracting Plan (JUN 2020) (15 U.S.C. 637(d)(4)).

__ (ii) Alternate I (NOV 2016) of 52.219-9.

__ (iii) Alternate II (NOV 2016) of 52.219-9.

__ (iv) Alternate III (JUN 2020) of 52.219-9.

__ (v) Alternate IV (JUN 2020) of 52.219-9 __ (18)

(i) 52.219-13, Notice of Set-Aside of Orders (MAR 2020) (15 U.S.C. 644(r)).

__ (ii) Alternate I (MAR 2020) of 52.219-13.

__ (19) 52.219-14, Limitations on Subcontracting (SEP 2021) (15 U.S.C. 637(a)(14)).

__ (20) 52.219-16, Liquidated Damages-Subcontracting Plan (SEP 2021)

(15 U.S.C. 637(d)(4)(F)(i)).

__ (21) 52.219-27, Notice of Service-Disabled Veteran-Owned Small Business Set-

Aside (SEP 2021) (15 U.S.C. 657f).

__ (22)

(i) 52.219-28, Post Award Small Business Program Rerepresentation (SEP 2021)

(15 U.S.C. 632(a)(2)).

__ (ii) Alternate I (MAR 2020) of 52.219-28.

__ (23) 52.219-29, Notice of Set-Aside for, or Sole Source Award to, Economically

Disadvantaged Women-Owned Small Business Concerns (SEP 2021) (15 U.S.C. 637(m)).

__ (24) 52.219-30, Notice of Set-Aside for, or Sole Source Award to, Women-Owned

Small Business Concerns Eligible Under the Women-Owned Small Business Program (SEP 2021) (15 U.S.C. 637(m)).

__ (25) 52.219-32, Orders Issued Directly Under Small Business Reserves (MAR

2020) (15 U.S.C. 644(r)).

__ (26) 52.219-33, Nonmanufacturer Rule (SEP 2021) (15U.S.C. 637(a)(17)).

__ (27) 52.222-3, Convict Labor (JUN 2003) (E.O.11755).

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