Solicitation 1240BD26Q0011 Recreation Site Janitorial Services.pdf

SEE ADDENDUMIS CHECKED

CODE 18a. PAYMENT WILL BE MADE BY

CODE

FACILITYCODE

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

OFFEROR

40BD

PORTLAND OR 97204-2829

STE 310

1220 SW 3RD AVE

USDA-FS CSA NORTHWEST 2

05G2 CODE 16. ADMINISTERED BYCODE

X

X

X

561720

SIZE STANDARD:

100.00 % FOR:SET ASIDE:UNRESTRICTED OR40BD

REQUEST FOR

PROPOSAL

(RFP)

INVITATION

FOR BID (IFB)

10. THIS ACQUISITION ISCODE

REQUEST FOR

QUOTE (RFQ)

14. METHOD OF SOLICITATION

13b. RATING

NORTH AMERICAN INDUSTRY

CLASSIFICATION STANDARD

(NAICS):

SMALL BUSINESS

03/25/2026 1400 PD

02/23/2026

509-423-2224JORGE SOMOZA

(No collect calls)

INFORMATION CALL:

FOR SOLICITATION 8. OFFER DUE DATE/LOCAL TIMEb. TELEPHONE NUMBERa. NAME

4. ORDER NUMBER3. AWARD/ 6. SOLICITATION

1240BD26Q0011

5. SOLICITATION NUMBER

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS 1. REQUISITION NUMBER PAGE OF

1 1 1162412OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

TELEPHONE NO.

17a. CONTRACTOR/

OLYMPIA WA 98512-5623

1835 BLACK LAKE BLVD SW

OLYMPIC NATIONAL FOREST

15. DELIVER TO

PORTLAND OR 97204-2829

STE 310

1220 SW 3RD AVE

9. ISSUED BY

7.

2. CONTRACT NO.

EFFECTIVE DATE

$22

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW

ISSUE DATE

DELIVERY FOR FREE ON BOARD

(FOB) DESTINATION UNLESS

BLOCK IS MARKED

11.

SEE SCHEDULE

12. DISCOUNT TERMS THIS CONTRACT IS A RATED

ORDER UNDER THE DEFENSE

PRIORITIES AND ALLOCATIONS

SYSTEM - DPAS (15 CFR 700)

13a.

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

(SDVOSB)

HUBZONE SMALL

BUSINESS

8(A)

USDA-FS CSA NORTHWEST 2

WOMEN-OWNED SMALL

BUSINESS (WOSB)

ECONOMICALLY DISADVANTAGED

WOMEN-OWNED SMALL

BUSINESS (EDWOSB)

24.

AMOUNT

23.

UNIT PRICE

22.

UNIT

21.

QUANTITY

20.

SCHEDULE OF SUPPLIES/SERVICES

19.

ITEM NO.

Delivery: 05/15/2026 Period of Performance: 05/15/2026 to 05/14/2027

Olympic National Forest Recreation Site Vault Toilet Janitorial

(Use Reverse and/or Attach Additional Sheets as Necessary)

HEREIN, IS ACCEPTED AS TO ITEMS:

DATED

JORGE A. SOMOZA

. YOUR OFFER ON SOLICITATION (BLOCK 5),

INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER

ARE

ARE

31c. DATE SIGNED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (Type or print)

ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL

SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

27a. SOLICITATION INCORPORATES BY REFERENCE (FEDERAL ACQUISITION REGULATION) FAR 52.212-1, 52.212-4. FAR 52.212-3

AND 52.212-5 ARE ATTACHED. ADDENDA

26. TOTAL AWARD AMOUNT (For Government Use Only)

OFFER

STANDARD FORM 1449 (REV. 11/2021)

Prescribed by GSA - FAR (48 CFR) 53.212

ARE NOT ATTACHED.

ARE NOT ATTACHED.

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

30b. NAME AND TITLE OF SIGNER (Type or print)

30a. SIGNATURE OF OFFEROR/CONTRACTOR

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

25. ACCOUNTING AND APPROPRIATION DATA

29. AWARD OF CONTRACT: REFERENCE

Email _______________________________________________________

SAM UEID___________________________________________________

Recreation Sites Vault Toilet Janitorial Services Solicitation Number 1240BD26Q0011

Federal Acquisition Regulation (FAR) and United States Department of Aquiculture Acquisition Regulation (AGAR) Clauses and Provisions

The clauses and provisions contained herein are applicable to any order awarded as a result of this solicitation. The terms and conditions set forth herein supersede all other terms and conditions.

Acceptance of the order in accordance with (IAW) FAR 12.201-1(b)(2) constitutes acceptance of all terms and conditions contained herein.

As part of the Revolutionary FAR Overhaul (RFO), system updates may lag policy updates. The System for Award Management (SAM) may continue to require entities to complete representations based on provisions that are not included in this solicitation. Contracting officers will rely on representations from offers based on provisions in the solicitation. Entities are not required to, nor are they able to, update their entity registration to remove these representations in SAM.

52.252-2 Clauses Incorporated by Reference (FEB 1998)

This solicitation incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also the full text of the clause may be accessed electronically at Internet address https://www.acquisition.gov/far-overhaul/far-part-deviation-guide/far-overhaul-part-52

52.212-4 Terms and Conditions—Commercial Products and Commercial Services (Nov 2025) ☐ Alternate I (Nov 2025) of 52.212-4 52.203-17 Contractor Employee Whistleblower Rights (Nov 2023) 52.203-19 Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (Jan 2017) 52.222-50 Combating Trafficking in Persons (Nov 2025)

☐ Alternate I (Nov 2025) of 52.222-50 52.223-2 Reporting of Biobased Products Under Service and Construction Contracts

(MAY 2024) (DEVIATION FEB 2025)

52.226-8 Encouraging Contractor Policies to Ban Text Messaging While Driving (May 2024) 52.232-40 Providing Accelerated Payments to Small Business Subcontractors (Mar 2023) 52.233-3 Protest After Award (Sep 2025) 52.233-4 Applicable Law for Breach of Contract Claim (Sep 2025) 52.240-91 Security Prohibitions and Exclusions (Nov 2025)

☐ Alternate I (Nov 2025) of 52.240-91 52.244-6 Subcontracts for Commercial Products and Commercial Services (Nov 2025)

The following clauses are applicable if checked:

☐ 52.203-6 Restrictions on Subcontractor Sales to the Government (Jun 2020) with Alternate I (Nov 2021) of 52.203-6 ☐ 52.203-13 Contractor Code of Business Ethics and Conduct (Nov 2021) ☐ 52.204-9 Personal Identity Verification of Contractor Personnel Jan 2011 ☒ 52.204-13 System for Award Management—Maintenance (Nov 2025) https://www.acquisition.gov/far-overhaul/far-part-deviation-guide/far-overhaul-part-52

☐ 52.204-91 Contractor identification (Nov 2025) ☒ 52.209-6 Protecting the Government’s Interest When Subcontracting with Contractors Debarred, Suspended, or Proposed for Debarment (Sep 2025) ☐ 52.209-9 Updates of Publicly Available Information Regarding Responsibility Matters (Sep 2025) ☒ 52.209-10 Prohibition on Contracting with Inverted Domestic Corporations (Sep 2025) ☐ 52.219-4 Notice of Price Evaluation Preference for HUBZone Small Business Concerns (Nov 2025) ☒ 52.219-6 Notice of Total Small Business Aside (Nov 2025)

☐ Alternate I (Mar 2020).

☒ 52.219-8 Utilization of Small Business Concerns (Nov 2025) ☐ 52.219-9 Small Business Subcontracting Plan (Nov 2025)

☐ Alternate III (Nov 2025) of 52.219-9.

☐ Alternate IV (Nov 2025) of 52.219-9

☒ 52.219-14 Limitations on Subcontracting (Nov 2025) ☐ 52.219-16 Liquidated Damages—Subcontracting Plan (Nov 2025) ☐ 52.219-33 Nonmanufacturer Rule (Nov 2025) ☒ 52.222-3 Convict Labor (June 2003) ☒ 52.222-19 Child Labor—Cooperation with Authorities and Remedies (Nov 2025) ☒ 52.222-35 Equal Opportunity for Veterans (Nov 2025)

☐ Alternate I (Jul 2014) of 52.222-35 ☒ 52.222-36 Equal Opportunity for Workers with Disabilities (Nov 2025)

☐ Alternate I (Jul 2014) of 52.222-36 ☒ 52.222-37 Employment Reports on Veterans (Nov 2025) ☒ 52.222-40 Notification of Employee Rights Under the National Labor Relations Act (Dec 2010) ☒ 52.222-54 Employment Eligibility Verification (Nov 2025) ☒ 52.222-62 Paid Sick Leave Under Executive Order 13706 (Jan 2022) ☐ 52.223-9 Estimate of Percentage of Recovered Material Content for EPA-Designated Items (May 2008)

☐ Alternate I (May 2008) of 52.223-9 ☐ 52.223-11 Ozone-Depleting Substances and High Global Warming Potential Hydrofluorocarbons (Nov 2025) ☐ 52.223-12 Maintenance, Service, Repair, or Disposal of Refrigeration Equipment and Air Conditioners (Nov 2025) ☐ 52.223-23 Sustainable Products and Services ☐ 52.224-3 Privacy Training (Jan 2017)

☐ Alternate I (Jan 2017) of 52.224-3 ☒ 52.225-1 Buy American-Supplies (Nov 2025)

☐ Alternate I (Oct 2022) of 52.225-1 ☐ 52.225-3 Buy American--Free Trade Agreements--Israeli Trade Act (Nov 2025)

☐ Alternate II (Nov 2025) of 52.225-3.

☐ Alternate III (Nov 2025) of 52.225-3.

☐ Alternate IV (Oct 2022) of 52.225-3

☐ 52.225-5 Trade Agreements (Nov 2023) ☐ 52.225-19 Contractor Personnel in a Designated Operational Area or Supporting a Diplomatic or Consular Mission outside the United States (May 2020) ☐ 52.225-26 Contractors Performing Private Security Functions Outside the United States (Oct 2016) ☐ 52.226-4 Notice of Disaster or Emergency Area Set-Aside (Nov 2007) ☐ 52.226-5 Restrictions on Subcontracting Outside Disaster or Emergency Area (Aug 2025) ☐ 52.229-12 Tax on Certain Foreign Procurements ☐ 52.232-29 Terms for Financing of Purchases of Commercial Products and Commercial Services (Nov 2021) ☐ 52.232-30 Installment Payments for Commercial Products and Commercial Services (Nov 2021) ☒ 52.232-33 Payment by Electronic Funds Transfer— System for Award Management (Oct 2018) ☐ 52.232-34 Payment by Electronic Funds Transfer—Other Than System for Award Management (Jul 2013) ☐ 52.232-36 Payment by Third Party (Nov 2025) ☐ 52.240-92 Security Requirements (Nov 2025)

☐ Alternate II (Nov 2025) of 52.240-92 ☐ 52.240-93 Basic Safeguarding of Covered Contractor Information Systems (No 2025) ☐ 52.247-64 Preference for Privately Owned U.S.-Flag Commercial Vessels (Nov 2025)

☐ Alternate I (Apr 2023) of 52.247-64.

☐ Alternate II (Nov 2021) of 52.247-64

The Contractor shall comply with the following FAR Clauses for Commercial Services.

☒ 52.222-41 Service Contract Labor Standards (Aug 2018) ☒ 52.222-42 Statement of Equivalent Rates for Federal Hires (May 2014)

This Statement is for Information Only:

It is not a Wage Determination

Employee Class Monetary Wage -- Fringe Benefits Janitor $18.55 + Fringe Benefits

☒ 52.222-43 Fair Labor Standards Act and Service Contract Labor Standards -- Price Adjustment (Multiple Year and Option Contracts) (Aug 2018) ☐ 52.222-44 Fair Labor Standards Act and Service Contract Labor Standards -- Price Adjustment (May 2014)

☐ 52.222-51 Exemption from Application of the Service Contract Labor Standards to Contracts for Maintenance, Calibration, or Repair of Certain Equipment-Requirements (May 2014) ☐ 52.222-53 Exemption from Application of the Service Contract Labor Standards to Contracts for Certain Services-Requirements (Nov 2025)

Other Applicable Clauses

52.217-8 Option to Extend Services (Nov 1999) 30 calendar days prior to contract expiration 52.217-9 Option to Extend the Term of the Contract (Mar 2000)

(a) 30 Calendar days prior to contract expiration and 30 days

(c) five years and 6 months.

52.245-1 Government Property (Sep 2021) ☐ Alternate I (Sep 2021) 52.245-9 Use and Charges (Apr 2012)

AGAR Clauses

452.204–70 Modification for Contract Closeout (Nov 2025)

(a) If unliquidated funds in the amount of $1000 or less remain on the contract, the Contracting Officer (Contracting Officer) shall issue a unilateral modification for deobligation. The contractor will receive a copy of the modification but will not be required to provide a signature. The Contracting Officer shall immediately proceed with contract closeout upon completion of the period of performance, receipt and acceptance of supplies or services, and final payment.

(b) Upon contract closeout for contracts utilizing SAP: if unliquidated funds of more than $1000 remain on the contract, the Contracting Officer shall issue a bilateral modification for deobligation.

The contractor will receive a copy of the modification and will be required to provide a signature.

(The Contracting Officer may also request a “Contractor Release of Claims” be completed by the contractor, although not required for contracts and orders using SAP.) If the bilateral modification and Release of Claims are not returned to the Contracting Officer within 60 days, the Contracting Officer shall release the modification as unilateral and proceed with contract closeout upon completion of the period of performance, receipt and acceptance of supplies or services, and final payment.

(c) Upon contract closeout for contracts utilizing anything other than cost reimbursement, if unliquidated funds of more than $1000 remain on the contract, the Contracting Officer shall issue a bilateral modification for deobligation. The contractor will receive a copy of the modification and a ‘‘Contractor Release of Claims’’ and will be required to provide a signature on both forms. If the bilateral modification and Release of Claims are not returned to the Contracting Officer within 120 days, the Contracting Officer shall release the modification as unilateral and proceed with contract closeout upon completion of the period of performance, receipt and acceptance of supplies or services, and final payment.

(End of Clause)

452.203-71 Anti-Discrimination and Diversity, Equity, and Inclusion (DEI) Compliance

(DEC 2025)

(a) By entering into this contract, the Contractor certifies that:

(1) It is compliant with all applicable Federal anti-discrimination laws and the Equal Protection principles of the U.S. Constitution, and it will remain compliant for the duration of the contract.

(2) Neither it nor any subcontractor or teaming partner operates or funds any program, policy, or initiative that promotes DEI in a manner that violates any applicable Federal anti-discrimination laws, including but not limited to Title VI and VII of the Civil Rights Act of 1964, or the Equal Protection principles of the U.S. Constitution, and the Contractor and any subcontractor or teaming partner will not do so for the duration of the contract.

(b) If the Contractor participates in, facilitates, or funds programs that implicate Title VI of the Civil Rights Act of 1964 or Title IX of the Education Amendments of 1972, as amended, including but not limited to grants to or for schools, colleges, universities, 4-H programs, non-governmental organization (NGO) programs, sports programs, and education-related grants to prisons or other detention facilities, the Contractor certifies that it will remain compliant with those laws, including the requirements set forth in Executive Order 14168, Defending Women from Gender Ideology Extremism and Restoring Biological Truth to the Federal Government, and Executive Order 14173, Ending Illegal Discrimination and Restoring Merit-Based Opportunity.

(c) The Contractor affirms that the above requirements are conditions of payment that go to the essence of the contract and are therefore material terms of the contract. Payments under the contract are predicated on compliance with the above requirements, and therefore the Contractor is not eligible for funding under the contract or to retain any funding under the contract absent compliance with the above requirements.

(d) This certification reflects a change in the Government’s position regarding the materiality of the foregoing requirements and therefore any prior payment of similar claims does not reflect the materiality of the foregoing requirements to this contract.

(e) Submission of a knowing false statement relating to Contractor’s compliance with the above requirements and/or eligibility for the contract may subject the Contractor to liability under the False Claims Act, 31 U.S.C. § 3729, and/or criminal liability, including under 18 U.S.C. §§ 287 and 1001.

(f) The Contractor must include the provisions of this clause in all subcontract solicitations.

(g) Failure on the part of the Contractor or its subcontractors to comply with the terms of this clause may be grounds for the Contracting Officer to terminate this contract for default.

(End of Clause)

ATTACHMENTS

Title Pages

1. Performance Work Statement 11

2. Quality Assurance Surveillance Plan 9

3. Project Maps (Separate Attachment) 4

Page No Description 1 of 4 Olympic National Forest Hoodsport Area (Area 1 and 2) 1 2 of 4 Olympic National Forest Quilcene Area 1 3 of 4 Olympic National Forest Forks Area 1 4 of 4 Olympic National Forest Quinault Area 1

4. DOL Wage Determination No. WA 2015-5545 DOL Wage Determination No. WA 2015-5551

5. Facility Description with Distances (Spreadsheet) (Separate Attachment)

US Department of Agriculture (USDA)

Performance Work Statement

Contents Project Title General Information

1.0 Background and Purpose

2.0 Definitions

Contractor Requirements

3.0 Technical Requirements / Tasks

4.0 Deliverable / Schedule

5.0 Government Furnished

6.0 Travel ................................................................................................................................................ Error! Bookmark not defined.

7.0 Contractor’s Key Personnel ............................................................................................................... Error! Bookmark not defined.

8.0 Security Requirements ...................................................................................................................... Error! Bookmark not defined.

9.0 Data Rights ........................................................................................................................................ Error! Bookmark not defined.

10.0 Section 508 - Electronic and Information Technology Standards ................................................... Error! Bookmark not defined.

11.0 Performance Requirement Measures

Attachment

Project Title Olympic National Forest Vault Toilet Janitorial Contract

General Information

1.0 General Information

1.1 Purpose: This is a non-personal services contract to provide commercial custodial services at Olympic National

Forest recreation sites. The Government shall not exercise any supervision or control over the Contractor’s employees. Such contract service providers shall be accountable solely to the Contractor who, in turn, is responsible to the Government.

1.2 Background: Bathrooms are located at recreation sites spread throughout the Olympic National Forest. These bathrooms include single riser vault toilet buildings, double riser vault toilet buildings, and multi-stall flush toilet buildings. These building types are delineated in the schedule items and square footage is identified below in the Facility Description Sheet.

1.2.1 Access: Sites are accessed by forest roads. Roads can include either paved or gravel roads depending on the site.

1.3

1.4

1.5

1.6

Sites vary in distance from the nearest highway.

Some sites are closely grouped and some sites have large distances between them. If the contract is awarded to one vendor then multiple employees will likely be needed for successful completion of contract due to long drive times between sites.

Description of Services: The Contractors shall provide janitorial services for recreation sites (including campgrounds, trailheads, and day use sites) on the Olympic National Forest. The Contractor shall provide all personnel, supplies (to include Toilet Paper), supervision, tools, materials, equipment, transportation and other items and non-personal services necessary to provide custodial services in accordance with this Performance Work Statement (PWS) except those items specified as Government furnished property and services. The Contractor shall perform to the standards in the contract as well as all local, state, and federal regulations.

Type of Contract: The Government will award a firm fixed price contract to more than one contractor.

Place of Performance: Coordinates and site specific information can be found on the attached Facility description Spreadsheet. Locations are shown on attached maps.

Base Year: 05/15/2026- 05/14/2027

Base Year- Actual Performance Period: 05/15/2026- 10/29/2026 Base Period- Option 1: 10/30/2026- 05/14/2027

Option year 1: 05/15/2027- 05/14/2028 Option Year 1- Actual Performance Period: 05/15/2027- 10/29/2027 Option Year 1- Option 1: 10/30/2027- 05/14/2028

Option year 2: 05/15/2028- 05/14/2029 Option Year 2- Actual Performance Period: 05/15/2028- 10/29/2028 Option Year 2- Option 1: 10/30/2028 - 05/14/2029

Option year 3: 05/15/2029- 05/14/2030 Option Year 3- Actual Performance Period: 05/15/2029- 10/29/2029 Option Year 3- Option 1: 10/30/2029 - 05/14/2030

Option year 4: 05/15/2030- 05/14/2031 Option Year 4- Actual Performance Period: 05/15/2030- 10/29/2030 Option Year 4- Option 1: 10/30/2030 - 05/14/2031

Period of Performance

Each year includes an “Actual Performance Period” (May 15th- October 29th). This period will be executed if the Option contract year is executed.

Each year includes an “Option 1” (October 30th- May 14th). This period may or may not be executed if the contract year is executed. This determination will be made by the government and may differ each year.

1.6.1 Government regular working hours:

The Government’s regular working hours are Monday through Friday from 0900-1700 except federal observed holidays.

1.6.2 Federal Observed Holidays:

New Year’s Day MLK Jr.’s Birthday President’s Day Memorial Day Independence Day Juneteenth Labor Day Columbus Day Veteran’s Day Thanksgiving Day Christmas Day

A listing of Federal Holidays and dates can be found at https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays/

1.6.3 Contractor Hours of Performance: Contractors must develop a janitorial service schedule incorporating the cleaning frequency identified in the Schedule of Items. This schedule should be included in the Contractor Work Plan.

Additionally, the schedule must incorporate:

• At sites where cleaning frequency is 3 times per week the days must not be consecutive and must include either a Friday OR Saturday.

• At sites where cleaning frequency is 2 times per week the days must be separated by at least 2 days.

1.7 Service Interruptions: If any services must be interrupted (even temporarily), the Contractor shall notify the CO, and COR at least three working days in advance. If the service interruption is due to an emergency the Contractor shall notify the CO and COR as soon as practicable.

1.8 Bio-based Materials: Contractor shall use products made from bio-based materials (e.g., bio-based cleaners, degreasers, and toilet bowl cleaners) to the maximum extent practical without jeopardizing the intended use or detracting from the overall quality delivered to the end user or potential harm to surfaces. The Contractor shall submit a list to the COR within fourteen (14) calendar days after contract award and any changes indicating the name of the manufacturer, brand name, Safety Data Sheets (SDS), and intended use of each product used in the performance of this contract in accordance with 29 CFR 1910.1200. Deliverable 01.

1.9 Conservation of Utilities: The Contractor shall instruct employees in utility conservation practices. The Contractor shall be responsible for operating under conditions which preclude the waste of utilities, including but not limited to the following activities: lights shall be used only in areas where and at a time when work is being performed; heating, ventilation, and air conditioning controls shall not be adjusted by the Contractor’s employees; water faucets and valves shall be turned off after use.

https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays/ https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays/

1.10 Quality Control Program: The Contractor shall develop and maintain a QCP to ensure services are performed in accordance with this PWS. The QCP document or plan must be forwarded to and accepted by the CO. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of deficiencies. The Contractor’s QCP is the means by which the Contractor ensures that work complies with the requirements of the contract. The QCP shall be delivered to the CO within fourteen (14) days from the date of award. After acceptance of the QCP the Contractor shall receive the Contracting Officer’s acceptance in writing of any proposed change to the QCP. Deliverable 02. The Contracting Officer may direct modification(s) to the contractor’s QCP to address performance issues.

1.11 Contractor Work Plan: The Contractor shall develop and maintain a work plan to ensure services are performed in accordance with this PWS. At a minimum the plan shall include the contractor’s daily work schedule and any planned sub-contracting. The plan shall name the janitor and provide contact information. The work plan will be submitted to the COR within fourteen (14) days from the date of award. Deliverable 03. The Contracting Officer may direct modification(s) to the contractor’s work plan to address performance issues.

1.12 Quality Assurance: The Contractor shall comply with the quality assurance program as defined in the Performance Requirement Measures. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum Acceptable Quality Level(s) (AQL). Government surveillance of Contractor performance is not limited to the Performance Objectives as outlined in this PWS. The Government reserves the right to conduct compliance surveillance of any contractual requirement of this acquisition.

1.13 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation (FAR) Subpart 42.5. The CO and/or COR shall meet periodically with the Contractor to review the Contractor's performance. At these meetings the CO will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

1.14 Contracting Officer’s Representative (COR): A COR may be assigned to this contract to monitor all technical aspects and assist in contract administration. The COR may be authorized to perform the following functions:

ensure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communication with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements (without increasing or decreasing contract scope), including Government drawings, designs, and specifications; monitor Contractor's performance and notify both the CO and Contractor of deficiencies; and provide site entry of Contractor personnel. The COR is not authorized to change any of the terms and conditions of the contract.

1.15 Contractor Personnel:

1.15.1 Contract Manager: The Contractor shall provide a Contract Manager and designated alternate, as applicable, who has full authority to act for the Contractor on all contract matters relating to this contract. The Contract Manager or alternate shall be available during the Government's regular working hours and shall be available on site within one hour after the Government's regular working hours. The Contractor shall submit the name and contact information of the contract manager in writing to the COR within 14 calendar days of award. Deliverable 04.

1.15.2 Quality Control Representative: Not used.

1.15.3 Special Qualifications: The Contractor shall ensure bio-hazard cleaning and disposal of bio-hazard materials is performed by qualified and certified personnel, as per OSHA Code of Federal Regulations, 29 CFR 1910.1030 (A thru I and Appendix A).

1.15.4 Conduct of Personnel: The Contracting Officer may require the Contractor to remove from the job site any employee working under this contract for reasons of misconduct, security, or if they are found to be or suspected to be under the influence of alcohol, drugs, or other incapacitating agents.

1.16 Key Control: Contractor should ensure any keys provided by the government are not lost or misplaced and are not used by unauthorized personnel. The Contractor shall not duplicate keys. All keys that are provided to the Contractor will require a logged entry, signed signature, and date. Keys shall be retained in possession of the janitorial staff while performing services and returned to the COR prior to contract end date. All keys lost by Contractor’s personnel shall be reported to the COR immediately and shall be replaced at the Contractor’s expense.

1.17 Safety: Contractor personnel shall comply with all Olympic National Forest directives and policies. Report any accident within 24 hours from occurrence to the COR.

1.17.1 Fire Protection and Prevention: All sweeping compounds, dust cloths and mop treating materials, floor oils and floor treatment materials (exclusive of waxes) shall be products which are free of any spontaneous heating capability. Listings of these products as free of this capability by the Underwriters’ Laboratory Inc. or other qualified nationally recognized testing organization shall be considered as meeting these requirements. The Contractor shall not store combustible supplies including rags, paper, and other like items near possible sources of combustion such as steam pipes, high wattage lamp bulbs, and other like items.

2.0 Definitions

2.1 Acceptable Quality Level (AQL). The allowable leeway or variance from a standard before the Government will reject the specific service. An AQL does not say that the Contractor may knowingly offer defective service. It implies that the Government recognizes that defective performance sometimes happens unintentionally. As long as the percent of defective performance does not exceed the AQL, the service will not be rejected by the Government. The Contractor, however, must re-perform the defective service when possible.

2.2 Clean. “Clean” shall be defined as free of dirt, dust, odors, spots, streaks, stains, smudges, film, discoloration, litter, debris, foreign matter, and other residue or evidence of soil. Any maintenance solution or cleaning product residue that is not an air-dry product shall be removed.

2.3 Mopping. Mopping may include pressure washing and squeegee. If pressure washer is used, it must be on low setting. If it is removing paint or otherwise damaging the structure an alternate means of cleaning must be used.

2.4 Contracting Officer (CO). A person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings. The term includes certain authorized representatives of the Contracting Officer acting within the limits of their authority as delegated by the Contracting Officer.

"Administrative Contracting Officer (ACO)" refers to a Contracting Officer who is administering contracts. A single Contracting Officer may be responsible for duties in any or all of these areas. In accordance with 48 CFR chapter 1, Administrative Contracting Officer does not-Require that a duty be performed at a particular office or activity; or Restrict in any way a contracting officer in the performance of any duty properly assigned.

2.5 Contractor. The term Contractor as used herein refers to both the prime Contractor and any sub-contractors.

The prime Contractor shall ensure that his/her sub-contractors comply with the provisions of the contract. The term in this contract refers to the prime.

2.6 Contracting Officer’s Representative (COR). The Government employee designated by the Contracting Officer to be responsible for monitoring of Contractor performance.

2.7 Disinfect. Cleaning in order to destroy any harmful micro-organisms by application of an approved chemical agent.

2.8 Facility. An establishment, structure, or assembly of equipment designated for a specific function.

2.9 Frequency of Service.

2.10 Annual. Services performed once during each 12-month period of the contract. These services are to be conducted in accordance with the specified schedule unless change is scheduled in writing.

2.11 Semi-Annual. Services performed twice during each 12-month period of the contract. These services are to be conducted in accordance with the specified schedule unless change is scheduled in writing.

2.11.1 Man-Day. Man-day is a unit of measurement referring to the amount of work that one person does in one 8-hour day.

2.11.2 Monthly. Services performed at intervals of 28 to 31 calendar days.

2.11.3 Bi-Weekly. Services performed up to 26 times during each 12-month period of the contract.

2.11.4 Daily. Services to be performed in intervals in accordance with the PWS.

2.12 Moveable Item. Items that are fifty (50) pounds or less such as chairs, trash receptacles, and any easily movable item.

2.13 Non-Personal Services. The person rendering services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government in accordance with FAR 37.012, under general contracting authority, and do not require specific statutory authorization.

2.14 Performance Requirements Summary (PRS). Identifies the key performance indicators of the contract that will be evaluated by the Government to ensure the Contractor meets standards.

2.15 Quality Assurance Surveillance Plan (QASP). An organized written document used for quality assurance surveillance. The document contains specific methods to perform surveillance of the Contractor for each item of the Performance Requirements Summary.

2.16 Quality Assurance (QA). A method used by the Government to provide some measure of control over the quality of purchased goods and services received.

2.17 Quality Control (QC). A method used by the Contractor to control the quality of goods and services provided.

2.18 Random Sampling. A method of looking at a few individual items in a lot to determine the quality of that lot against a standard.

2.19 Space. An area to receive custodial services, which may or may not be considered a room by common definition.

Examples of space are definable sections of hallways, stairwells, lobbies, offices, entrances, and elevators.

2.20 Sub-Contractor: One that enters into a contract with a prime Contractor. The Government does not have privy of contract with the sub-contractor.

Contractor Requirements

3.0 Technical Requirements / Tasks

3.1 Facility Information: Refer to attached facility description sheets for information.

3.2 Technical Requirements: During each site cleaning, the contractor shall adhere to the provided Cleaning Specifications.

3.2.1 Minimum Acceptable Cleaning Levels:

3.3

Garbage Removal. Garbage on the floor, in the entrance, or within 1 foot of the building will be collected and disposed of. Garbage bags will be collected from onsite containers if more than 30% full and will be disposed of by contractor. New garbage bags will be placed in onsite containers. (55 Gallon bags)

Toilet Paper. Toilet paper will be covered or removed during disinfecting and washing to prevent it from getting wet and replaced on holders after the toilet has been disinfected. Toilet paper of appropriate size will be fully stocked, with no partial rolls left outside of holders. Toilet paper rolls with less than 30% remaining will be replaced with new rolls, all holders will be stocked to maximum capacity. Toilet paper can be one-ply or two-ply with a preference for recycled materials as much as practical.

Cleaning. Initially disinfect all high touch contact solid surfaces (e.g. handles, toilets, grab-bars) including the outside of the door with hand sprayer or similar device. Toilets and covered entrances must be cleaned with a detergent appropriate for bathroom surfaces. The entire riser will be cleaned inside and out- no human waste will be visible inside or outside of the riser (including the seat and lid). Seats and riser exterior shall be wiped dry after cleaning. Floor will be swept of debris and mopped every trip. Bathroom walls will be spot cleaned every trip removing any dirt, grime, or human waste. Excess water will be swept or squeegeed out the door. Spider webs will be removed from interior and exterior of structure.

Some locations are vault toilets, some locations are flush toilets. The toilet type and number of risers is listed for each location is the attached Facility Description Sheet.

The contractor shall furnish the necessary personnel, supplies, and transportation to perform the services and ensure that the designated areas present a clean, orderly, and well-kept appearance.

Calculating Acceptable Quality Level, AQL: Acceptable quality levels AQL will be calculated by dividing the number of acceptable occurrences observed by the number of possible occurrences observed. For example:

Paragraph 3.2 in month one the COR observed 20 janitorial services. Of the 20 observed services, 18 were satisfactory. 18 satisfactory observations divided by 20 possible observation equals 0.9 or 90%.

4.0 Deliverable / Schedule

Insert Deliverables / Schedule Here Deliverable /

Item Title Reference Frequency Submit To

1 Bio-based Materials

In accordance with paragraph 1.8

Within fourteen (14) calendar days after contract award and any changes.

To the Contracting Officer via the Contracting Officers’ Representative (COR)

2 Quality Control Plan (QCP)

In accordance with paragraph 1.10

Within fourteen (14) calendar days after contract award.

To the Contracting Officer via the Contracting Officers’ Representative (COR)

3 Contractor Work Plan

In accordance with paragraph 1.11

Within fourteen (14) calendar days after contract award.

To the Contracting Officer’s Representative (COR) and/or Contracting Officer.

4 Contract Manager

In accordance with paragraph 1.15.1

Within fourteen (14) calendar days after contract award.

To the Contracting Officer via the Contracting Officers’

Representative (COR) 5 Reporting

Accidents In accordance with paragraph 1.17

Report any accident within 24 hours from occurrence.

To the Contracting Officer’s Representative (COR) and/or Contracting Officer.

6 Sign in sheet In accordance with QASP Every site visit Post on door at site

5.0 Government Furnished

5.1

5.2

Government Furnished Property:

The Government will provide the following item(s) of Government property to the Contractor for use in the performance of this contract:

Keys to access restroom doors and key to the toilet paper dispensers

Contractor Furnished Property:

The contractor shall provide everything-including, but not limited to, all equipment, supplies (to include toilet paper), transportation, labor, and supervision necessary to complete the project, except for that which the contract clearly states will be furnished by the Government. All Contractor supplied equipment will be safe for use in public areas and will not leak any oil or other vehicle fluids or any effluent from hoses, fittings, or tank.

6.0 Performance Requirement Measures

Performance Objective

Required Task

Performance Standard

Method of Surveillance

Corrective Action

Meet the minimum acceptable quality levels listed for Garbage Removal

Task 1 -All

90% of requirement satisfied and/or no more than two valid customer complaints per month

Random Sampling, Periodic Surveillance and/or Validated Customer Complaint, Rework within 24 hours

Full invoice payment upon acceptance.

Meet the minimum acceptable quality levels listed for Toilet Paper

TASK 2

– All

90% of requirement satisfied and/or no more than two valid customer complaints per month

Random Sampling, Periodic Surveillance and/or Validated Customer Complaint

Rework within 24 hours

Full invoice payment upon acceptance.

Meet the minimum acceptable quality levels listed for Cleaning

TASK 3

– All

90% of requirement satisfied

Random Sampling, Periodic Surveillance and/or Validated Customer Complaint

Rework within 24 hours

Full invoice payment upon acceptance.

Adhere to approved Schedule

TASK 4

– All

100% of requirement satisfied

Random Sampling, Periodic Surveillance and/or Validated Customer Complaint

No payment for missed service day per each location missed and 1% of monthly invoice deducted from payment per week service is not completed.

6.2 Performance Standard

Complaints will be substantiated by the COR for validity. Should the COR determine that the complaint is valid, the COR will inform the Contractor orally or in writing and give the Contractor additional time to correct the defect, if additional time is available.

Should the Contractor disagree with the complaint after investigation of the site, the Contractor shall notify the COR. The COR will review the matter to re-examine the validity of the complaint.

The Government will visually inspect the services for compliance prior to acceptance and issuing any payments.

Inspections will consist of direct observations.

Any Government personnel or visiting public may observe unacceptable services, incomplete work, or required services not performed and they may contact the COR to communicate a complaint.

Attachments -Facility Description Sheet and distance -Facility Maps

List of Sustainable Products The following is a list of products USDA requires to be bio based for custodial purposes.

Each product submitted for use under this contract must be identified with one of these categories. Labeling should be printed on all containers.

• All-purpose cleaner

• Degreaser/cleaner

• Heavy duty cleaner

• Deodorizer Carpet shampoo

• Floor finish

• Floor finish restorer

• Grout sealer

• Disinfectant sanitizer

• Floor sealer

• Neutral cleaner (liquid)

• Gum Remover

• Extraction fluid

• Furniture polish

• Bathroom cleaner

• Floor stripper

• Glass cleaner

• Stainless steel polish

• Brass polish/cleaner

• Toilet Paper

• Toilet bowl cleaner

• Toilet seat covers

• Chrome polish/cleaner

• Cream cleaner

• White board cleaner

• Laundry detergent

• Liquid Hand

• Soap

• Paper Towels

• Wood floor cleaner

• Solvent spotter

• Toilet urinal deodorant cakes

Attachment 2, Quality Assurance Surveillance Program, Page 1 of 9

US Department of Agriculture (USDA)

Quality Assurance Surveillance Plan Olympic National Forest Recreation Site Vault Toilet Janitorial

Attachment 2, Quality Assurance Surveillance Program, Page 2 of 9

Contents Project Name Section 1: Introduction

1.1 Purpose

1.2 QASP Relation to the Contract

1.2.1 QASP Revisions

1.2.2 Surveillance of Performance Progression

1.3 QASP Relation to the Quality Control Plan (QCP)

Section 2: Performance Description

2.1 Performance Standards and Acceptable Quality Levels (AQLs)

2.1.1 Allowable Deviation

2.1.2 Substantially Complete

2.2 Non-Performance

2.2.1 Documentation

2.2.2 Remedial Actions

Section 3: Contractor and Government Responsibilities

3.1 Contractor Responsibility

3.2 Government Responsibility

3.2.1 Contracting Officer (CO)

3.2.2 Contracting Officer Representative (COR)

3.2.3 Customers: Not Used. ................................................................................ Error! Bookmark not defined.

Section 4: Surveillance Methods to Perform Quality Assurance

4.1 Surveillance Methods

4.2 Analysis and Results

Appendix A: Performance Requirement Summary Appendix B: Example Daily Check List

1. Vault CHECKLIST .......................................................................................... Error! Bookmark not defined.

Restrooms Trash Removal

Appendix C: Example Forest Service Daily Diary

Attachment 2, Quality Assurance Surveillance Program, Page 3 of 9

Project Name Olympic National Forest Vault Toilet Janitorial

Section 1: Introduction This Quality Assurance Surveillance Plan (QASP) is pursuant to the requirements listed in the performance work statement (PWS) entitled Olympic National Forest Vault Toilet Janitorial. This plan sets forth the procedures and guidelines that the USDA and Olympic National Forest will use in ensuring the required performance standards or services levels are achieved by the contractor.

1.1 Purpose

The purpose of the QASP is to describe the systematic methods used to measure performance and to identify the reports required and the resources to be employed. The QASP provides a means for evaluating whether the contractor is meeting the performance standards identified in the PWS. This QASP is designed to define roles and responsibilities, identify the performance objectives, define the methodologies used to monitor and evaluate the contractor’s performance, describe quality assurance reporting, and describe the analysis of quality assurance monitoring results.

1.2 QASP Relation to the Contract

1.2.1 QASP Revisions

The Contracting Officer Representative (COR) may make revisions or changes to the QASP procedures and surveillance methods or increase or decrease the degree of surveillance methods at any time during the contract performance period. Changes to the Metric must be incorporated into the PWS, Performance Requirement Summary (PRS) and QASP by a bilateral modification to contract that is issued by the Contracting Officer (CO). A copy of the QASP is provided to the contractor to enable the contractor to enhance its Quality Control (QC) program to perform in accordance with its Quality Control Plan (QCP).

1.2.2 Surveillance of Performance Progression

As the performance period progresses, the levels of surveillance may be altered for service areas where performance is either consistently excellent or unsatisfactory. If consistently good performance, then the amount of surveillance may be reduced. If observations reveal consistent deficiencies, increased surveillance may be implemented.

1.3 QASP Relation to the Quality Control Plan (QCP)

The QCP is a required element of contract and the Contractor shall adhere to its established quality control processes and procedures in managing and performing work as described in the contract. While the QCP represents the way in which the Contractor will ensure its quality and timeliness of services, as defined in the PWS, the QASP represents the way in which the Government personnel specified in Section 3: Contractor and Government Responsibilities, Paragraph 3.2, Government Responsibilities will evaluate the contractor’s performance. The contractor’s QC program and the residual organization’s QASP should be complementary programs that ensure successful contractor performance.

Section 2: Performance Description Performance of the contractor will be monitored through the surveillance methods described in Section 4: Surveillance Methods to Perform Quality Assurance to assess the Contractor’s performance against PWS requirements.

2.1 Performance Standards and Acceptable Quality Levels (AQLs) For selected activities in the PWS, the PRS provides a performance standard and an AQL. A performance standard is the expected level of contractor performance. An AQL defines the level of performance that is satisfactory. Depending on the service evaluated and the evaluation method selected, performance standards and AQLs may be stated as a number of occurrences or as a percentage. Performance standards and AQLs for random sampling and 100 percent inspection are generally stated as percentages. For periodic inspections, performance standards may be stated as either percentages or as absolute numbers.

The contract requires the Contractor to perform all work as specified. Any inaccuracies or omissions in services or products are referred to as “defects” on the part of the Contractor. The Contractor shall be responsible for all identified

Attachment 2, Quality Assurance Surveillance Program, Page 4 of 9 defects and may be required to perform the work at no cost to the government. The AQLs take into account that in some instances an allowable level of deficiencies (deviations) is possible while overall performance continues to meet the government’s desired level of service.

2.1.1 Allowable Deviation

The AQLs define the level or number of performance deficiencies the Contractor is permitted to reach under this contract. AQLs take into account the difference between an occasional defect and a gross number of defects. AQLs can be expressed as a percentage of or as an absolute number (e.g., three per month). There may be instances where 100 percent compliance is required, and no deviation is acceptable (e.g., where safety is involved).

2.1.2 Substantially Complete

In some cases, service outputs are evaluated using subjective values (e.g., excellent, satisfactory, unsatisfactory). The criteria for acceptable performance and for defects must be defined for these service outputs. The concept of “substantially complete” should be the basis for inspections based on subjective scales. Work is considered “substantially complete” where there has been no significant departure from the terms of the contract and no omission of essential work. In addition, the Contractor has performed the work required to the best of its ability and the only variance consists of minor omissions or deficiencies.

2.2 Non-Performance

Non-performance occurs when the contractor’s performance does not meet the AQL for a given requirement.

Requirements may contain multiple performance elements, and therefore, deficiencies may occur in one or more aspects of performance (e.g., timeliness, accuracy, completeness, etc.) or subject areas of effort.

When surveillance indicates that the contractor's service output is not in compliance with the contract requirements, the Contracting Officer’s Representative (COR) must determine whether the Contractor or the Government caused the deficiency. If the cause of the defect rests with the Government, corrective action must be taken through Government channels. If the cause of the defect is due to action or inaction by the contractor, the contractor is responsible for correction of the problem at no additional expense to the Government.

2.2.1 Documentation

Documentation of work non-performed or unacceptable work is essential for tracking Contractor performance. The COR will document deficient work by compiling facts describing the inspection methods and results and to substantiate nonconformance with the contract. A sample documentation reporting form is provided in Appendix D, Example Surveillance Form. The documentation, with any recommendations, will be forwarded to the CO. In the case of the Contractor, the COR will decide whether to elevate the problem to the CO for corrective action.

2.2.2 Remedial Actions

The Federal Acquisition…