solication v4.pdf

For Official Use Only

US Army Corps of Engineers, Fort Worth District 819 Taylor St. Rm 2A17 Fort Worth, TX 76102

Capital Region Gate Attendant Services

Solicitation W9126G22Q0016

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Solicitation Table of Contents

Instructions to Offerors…………………………………………………………………………………...3

Checklist…………………………………………………………………………………………………...4

Vendor Information Sheet………………………………………………………………………………..5

Past Performance Questionnaire (PPQ)...…….……………………………………………………….6

Insurance Information………………………………………………………………………………..…10

Contracting Officer (KO) Statement…………………………………………………………………...11

Fort Worth District PWS………………………………………………………………………………..12

Cranes Mill A PWS……………………………………………………………………………………..25

Cranes Mill A Bid Sheet…….………………………………………………………………………….35

Cranes Mill B PWS……………………………………………………………………………………..36

Cranes Mill B Bid Sheet………………………………………………………………………………..46

Potters Creek A PWS…………………………..……………………………………………………

Potters Creek A Bid Sheet……………………………..………………………………………………57

Potters Creek B PWS…………………………………………………………………………………..58

Potters Creek B Bid Sheet…..…………………………………..…………………………………….68

Clauses Incorporated By Reference………………………………………………………………….69

Clauses Incorporated By Full Text…………………………………………………………………….70

Comal County Wage Determination ……………………………………….…………………………122

Request for Quotes (RFQ)

Solicitation Number: W9126G222Q0016

Solicitation is issued by:

US ARMY CORPS OF ENGINEERS FORT WORTH

819 TAYLOR ST, CT OFC RM 2A17

FORT WORTH TX 76102-0300

PROJECT NAME: Capital Region Gate Attendant Services: Cranes Mill Shifts A and B, Potters Creek Shifts A and B

1. This is a solicitation for commercial services prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation;

quotes are being requested and a written solicitation will not be issued.

Description of Services: The Contractor shall furnish, all necessary labor, transportation, equipment, materials/supplies, and supervision to perform non-personal gate attendant services in the manner, location and frequency set forth in the Performance Work Statement and schedules. Work shall be performed in the USACE Capital Region located at Canyon Lake, 601 C.O.E Road, Canyon Lake, TX 78133. Periods of Performance will be one (1) six month (6) month base period.

2. This solicitation document and incorporated provisions and clauses are those in effect through the Federal Acquisition Regulation (FAR) and Department of Defense FAR Supplement

(DFARS).

a. The provision at 52.212-1, Instructions to Offerors -- Commercial, applies to this acquisition and a statement regarding any addenda to the provision. Offerors are also required to submit a completed copy of the Request for Quotation and a completed copy of the pricing schedule.

b. Offerors include a completed copy of the provision at 52.212-3, Offeror Representations and Certifications-Commercial Items, with its offer.

c. Clause at 52.212-4, Contract Terms and Conditions-Commercial Items, applies to this acquisition and a statement regarding any addenda to the clause.

d. Clause at 52.212-5, Contract Terms and Conditions Required To Implement Statutes or Executive Orders-Commercial Items, applies to this acquisition and a statement regarding which, if any, of the additional FAR clauses cited in the clause are applicable to the acquisition https://www.acquisition.gov/content/part-52-solicitation-provisions-and-contract-clauses#i1060550 https://www.acquisition.gov/content/part-52-solicitation-provisions-and-contract-clauses#i1060971 https://www.acquisition.gov/content/part-52-solicitation-provisions-and-contract-clauses#i52_212_5

3. This acquisition is SET ASIDE 100% for Small Business.

4. PSC: R699 Support – Administrative: Other

NAICS CODE: 721211 – RV (Recreational Vehicle) Parks and Campgrounds

SIZE STANDARD: $8 Million

5. System for Awards Management (SAM): In accordance with FAR 52.204-7(b)(1) An Offeror is required to be registered in SAM when submitting an offer or quotation, and shall continue to be registered until time of award, during performance, and through final payment of any contract, basic agreement, basic ordering agreement, or blanket purchasing agreement resulting from this solicitation.

6. Evaluation Information: The Government intends to award a firm fixed price (FFP) Purchase Order resulting from this RFQ to the responsible offeror whose offer represents the best value in terms of past performance and price IAW 13.106-2(4)(ii). Past performance is equivalent to price. Quotes for this solicitation are due on 18 February 2022, by 10:00 AM

CST.

The offeror agrees to hold the prices in its offer firm for 60 calendar days from the date specified for receipt of offers.

In accordance with FAR Part 29.3 – State and Local Taxes, and per Title 4 of US Code 104- 07, the Government is exempt from paying state and local taxes.

7. Submittals: Offerors must submit representation and certifications in accordance with the provisions at FAR 52.212-3 Offeror Representation and Certifications – Commercial Item (Accessible at https://www.acquisition.gov) or the vendor may verify their Online Representation and Certification Application (ORCA) is updated in SAM. See Vendor information sheet.

Submit the following as separate PDF files in the response to the RFQ

a. Vendor Information Sheet

b. Price Quotation (CLIN Schedules) (See Clause 52.212-2 Evaluation – Commercial Items)

c. Past Performance NAVFAC/USACE Past Performance Questionnaire (See Clause 52.212-2 Evaluation – Commercial Items). Recent or relevant work is defined as similar work in size and scope within the past four (4) years. The Contracting Officer shall deem an offeror non-responsive if the offeror fails to submit a PPQ IAW 52.212-1(b)(10) and evaluation criteria in 52.212-2. An Offeror that submits a PPQ that is deemed neither recent nor relevant will be treated as “NEUTRAL”.

https://www.acquisition.gov/

d. Technical Approach and Understanding of Work (See Clause 52.212-2 Evaluation – Commercial Items)

e. Complete and return the provision at 52.204-26

8. Email all quotes to:

Stella.i.morales@usace.army.mil civ-ops.proposals@usace.army.mil mailto:civ-ops.proposals@usace.army.mil

W9126G22Q0016

Section SF 1449 - CONTINUATION SHEET

INSTRUCTIONS TO QUOTERS

INSTRUCTIONS TO QUOTER

QUOTER DUE DATE/LOCAL TIME: see block 8, SF 1449 Central Standard Time (CST) POINT OF CONTACT: Stella Morales Phone: 817-886-1047 EMAIL your proposal to: CIV-OPS.Proposals@usace.army.mil AND Stella.I.Morales@usace.army.mil

Quotes shall be accepted via EMAIL ONLY, no fax, mail, express mail, or hand carry, NO EXCEPTIONS.

Subject line of email must include the solicitation number.

For additional help contact your local Procurement Technical Assistance Centers (PTAC). Centers were created by Congress to assist businesses seeking to compete on federal contracts. Services are generally free; however, a small fee may be charged for certain services. Please use website http://www.aptac-us.org/new/ to contact a center to assist you in the preparation for a federal contract, registering in SAM or other required systems.

SYSTEM FOR AWARD MANAGEMENT (SAM) is REQUIRED to receive an award on all federal government contracts. Therefore, contractors are encouraged to begin this process sooner rather than later. If already registered, please ensure your registration is ACTIVE. The website to register with SAM is: www.sam.gov.

DATA UNIVERSAL NUMBERING SYSTEM (DUNS) is REQUIRED. Dun & Bradstreet (D&B) provides a DUNS Number, a unique nine digit identification number, for each physical location of your business. DUNS Number assignment is FREE for all businesses required to register with the US Federal government for contracts or grants in the System for Award Management (SAM see below).

The website to obtain your DUNS number: http://fedgov.dnb.com/webform for technical difficulties, contact govt@dnb.com

ONLINE REPRESENTATIONS AND CERTIFICATIONS APPLICATIONS (ORCA) allows contractors to complete a one-time certification and representations for your use on any solicitation. The website to complete ORCA is available at the System for Award Manager (SAM): www.sam.gov. The information previously maintained in CCR, FedReg and ORCA now is contained within the Entity Management area in SAM. Legacy EPLS information resides in the Performance Information area of SAM. Contractors MUST be certified in the NAICS Code and Size Standard applicable with this solicitation.

ATTENTION TO OFFEROR(s)/CONTRACTOR(s): On July 14, 2014, Small Business Administration (SBA) increased the monetary-based industry size standards to account for inflation. You must update your Representations (Reps) and Certifications (Certs) for the impacted North American Industry Classification System (NAICS) codes identified with an exclamation point "!" next to the "Small Business" value in the System for Award Management (SAM). Please log into SAM, review, and resubmit your registration to apply the new size standard.

WAGE RATES: The Service Contract Act applies (see attached wage rates). Note: Does not apply to Contractors registered in System for Award Management (SAM) as Sole Proprietorships.

CHECKLIST

Below is a checklist to assist you to ensure all the proper documents are returned for consideration on this solicitation. Only those items checked below as “required” must be returned

Required Contractor Item

Complete page 1 of Solicitation (SF 1449-Sign and date in block 30). (Complete any Amendments that post to the solication)

Complete Bid Schedule(s) Solicitation Contract Task Order 1

Fill out bid schedules “SEPARATELY“when bidding multiple Park Positions

Complete Contractor Information Sheet below: Include your SSN or firm’s Tax ID Number (TIN) and active email address.

You may be notified of your selection by this method!!!

Offerors shall complete electronically ORCA profile on line in SAMS:

Clause 52.212-3 (Section K- Representation, Certifications and Other Statements of Offerors),paragraph (b) of solicitation AND submit complete ORCA profile.

Offerors shall submit an active SAM registration (Attach first page).

The System for Award Management (SAM) is the Official U.S.

Government system that consolidated the capabilities of CCR/FedReg, ORCA and EPLS. Website: www.sam.gov

Add NAICS Code 721211 to your Representations and Certification in SAMS.

EMAIL Past Performance Questionnaire to a former employer or person who can vouch for your work capability or volunteer work.

Ensure former employer return the form and references the solicitation number in the email subject line. EMAIL TO: Stella.I.Morales@usace.army.mil and CIV- OPS.Proposals@usace.army.mil

The Government reserves the right to evaluate past performance based on such information as the Contracting Officer’s knowledge and previous experience with the item or service being purchased, customer’s surveys or other reasonable basis, without the existance of a formal database.

Scan all documents into a single.pdf file. (For Help contact your local Library, copy centers or PTACs-http://www.aptac-us.org/new/

EMAIL your proposal to: CIV-OPS.Proposals@usace.army.mil and Stella.I.Morales @usace.army.mil Subject line of email: Include the solicitation number and your name Clause 52.228-5: See Section Titled “Insurance” and Clause 52.228-5 for insurance requirements

Contractor Information Sheet

**THIS MUST BE COMPLETED AND RETURNED WITH YOUR QUOTE**

I am submitting on several gate attendant contracts. The team below shall be available for all.

I am submitting on several gate attendant contracts and this team only applies to:

______________________(identify the Lake) ____________________(identify the Park)

Team Members

NAME:

Person #1 SSN/TIN:

(Last, First Middle) (Social Security Number)

Person #2 SSN/TIN:

(Last, First Middle) (Social Security Number)

IN THE EVENT OF AWARD, ISSUE CONTRACT TO:

NAME

(Last, First Middle)

ADDRESS

(Number & Street) (City, State and Zip)

HOME PHONE NUMBER MOBILE

(Area code and number) (Area code and number)

EMAIL ADDRESS________________________________________________________________

DUNS NUMBER

CAGE CODE NUMBER

TIN NUMBER ______________________________

PPQ

NAVFAC/USACE PAST PERFORMANCE QUESTIONAIRE (Form PPQ-0) CONTRACT INFORMATION (Contractor to complete Blocks 1-4)

1. Contractor Information Firm name: CAGE Code:

Address: DUNS Number:

Phone Number:

Email Address:

Point of Contact: Contact Phone Number:

2. Work Performed as: Prime Contractor Sub Contractor Joint Venture Other (Explain) Percent of Project work performed:

If subcontractor, who was the prime (Name/Phone #):

3. Contract Information Contract Number:

Delivery/Task Order Number (if applicable):

Contract type: Firm Fixed Price Cost Reimbursement Other (please specify):

Contract Title:

Contract Location:

Award Date (mm/dd/yy):

Contract Completion Date (mm/dd/yy):

Actual Completion Date (mm/dd/yy) Explain Differences:

Original Contract Price (Award Amount):

Final contract Price (to include all modifications, if applicable):

Explain Differences:

4. Project Description:

Complexity of Work High Med Routine How is this project relevant to project of submission? (Please provide details such as similar equipment, requirements, conditions, etc.)

CLIENT INFORMATION (Client to complete Blocks 5-8)

5. Client Information Name:

Title:

Phone Number:

Email Address:

6. Describe the client’s role in the project:

7. Date Questionnaire was completed (mm/dd/yy):

8. Client’s Signature:

NOTE: NAVFAC/USACE REQUESTS THAT THE CLIENT COMPLETES THIS QUESTIONNARIE AND SUBMITS DIRECTLY BACK TO THE OFFEROR. THE OFFEROR WILL SUBMIT THE COMPLETED QUESTIONNARIE TO USACE WITH THEIR PROPOSAL, AND MAY DUPLICATE THIS QUESTIONNAIRE FOR FUTURE SUBMISSION ON USACE SOLICITATION. CLIENTS ARE HIGHLY ENCOURAGED TO SUBMIT QUESTIONNAIRES DIRECTLY TO THE OFFEROR. HOWEVER, QUESTIONNAIRES MAY BE SUBMITTED DIRECTLY TO USACE. PLEASE CONTACT THE OFFEROR FOR USACE POC INFORMATION. THE GOVERNMENT

RESERVES THE RIGHT TO VERIFY ANY AND ALL INFORMATION ON THIS FORM.

AFTER COMPLETION, PLEASE EMAIL TO: CIV-OPS.Proposals@usace.army.mil and Stella.I.Morales @usace.army.mil. Ensure the former employer references the solicitation number in the email subject line.

ADJECTIVE RATINGS AND DEFINITIONS TO BE USED TO BEST REFLECT

YOUR EVALUATIONOF THE CONTRACTOR’S PERFORMANCE

RATING DEFINITION NOTE

(E) Exceptional Performance meets contractual requirements and exceeds many to the Government/Owner’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor was highly effective.

An Exceptional rating is appropriate when the Contractor successfully performed multiple significant events that were of benefit to the Government/Owner. A singular benefit, however, could be of such magnitude that it alone constitutes an Exceptional rating. Also, there should have been NO significant weaknesses identified.

(VG) Very Good Performance meets contractual requirements and exceeds many to the Government/Owner’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

A Very Good rating is appropriate when the Contractor successfully performed a significant event that was a benefit to the Government/Owner. There should have been no significant weaknesses identified.

(S) Satisfactory Performance meets contractual requirements and exceeds many to the Government/Owner’s benefit. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

A Satisfactory rating is appropriate when there were only minor problems, or major problems that the contractor recovered from without impact to the contract. There should have been NO significant weaknesses identified. Per DOD policy, a fundamental principle of assigning ratings is that contractors will not be assessed a rating lower than Satisfactory solely for not performing beyond the requirements of the contract.

(M) Marginal Performance meets contractual requirements and exceeds many to the Government/Owner’s benefit. The contractual performance of the element or sub-element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor’s proposed actions appear only marginally effective or were not fully implemented.

A Marginal is appropriate when a significant event occurred that the contractor had trouble overcoming which impacted the Government/Owner.

(U) Unsatisfactory Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

An Unsatisfactory rating is appropriate when multiple significant events occurred that the contractor had trouble overcoming and which impacted the Government/Owner. A singular problem, however, could be of such serious magnitude that it alone constitutes an unsatisfactory rating.

(N) Not Applicable No information or did not apply to your contract

Rating will be neither positive or negative.

TO BE COMPLETED BY CLIENT

PLEASE CIRCLE THE ADJECTIVE RATING WHICH BEST REFLECTS

YOUR EVALUATION OF THE CONTRACTOR’S PERFORMANCE.

1. QUALITY

a) Quality of technical data/report preparation efforts E VG S M U N

b) Ability to meet quality standards for technical performance E VG S M U N

c) Timeliness/effectiveness of contract problem resolution without extensive customer guidance.

E VG S M U N

d) Adequacy/effectiveness of quality control program and adherence to contract quality assurance requirements (without adverse effect on performance)

E VG S M U N

2. SCHEDULE/TIMELINESS OF PERFORMANCE:

a) Compliance with contract delivery/completion schedules including any significant intermediate milestones. (If liquidated damages were assessed or the schedule was not met, please address below)

b) Rate the contractor’s use of available resources to accomplish tasks identified in the contract

E VG S M U N

3. CUSTOMER SATISFACTION:

a) To what extent were the end users satisfied with the project? E VG S M U N

b) Contractor was reasonable and cooperative in dealing with your staff (including the ability to successfully resolve disagreements/disputes; responsiveness to administrative reports, businesslike and communication)

c) To what extent was the contractor cooperative, businesslike, and concerned with the interests of the customer?

E VG S M U N

d) Overall customer satisfaction E VG S M U N

4. MANAGEMENT/PERSONNEL/LABOR

a) Effectiveness of on-site management, including management of subcontractors, suppliers, materials, and /or labor force?

E VG S M U N

b) Ability to hire, apply, and retain qualified workforce to this effort E VG S M U N

c) Government Property Control E VG S M U N

d) Knowledge/expertise demonstrated by contractor personnel E VG S M U N

e) Utilization of Small Business concerns E VG S M U N

f) Ability to simultaneously manage multiple projects with multiple disciplines

E VG S M U N

g) Ability to assimilate and incorporate changes in requirement and/or priority, including planning, execution and response to Government changes

h) Effectiveness of overall management (including ability to effectively lead, manage and control the program)

E VG S M U N

5. COST/FINANCIAL MANAGEMENT

a) Ability to meet the terms and conditions within the contractually agree price(s)?

E VG S M U N

b) Contractor Proposed innovative alternative methods/processes that reduced cost, improved maintainability or other factors that benefited the client

c) If this is/was a Government cost type contract, please rate the Contractor’s timeliness and accuracy in submitting monthly invoices with appropriate back-up documentation, monthly status reports.

Budget variance reports, compliance with established budgets and avoidance of significant and/or unexplained variances (under runs or overruns)

d) In the Contractor’s accounting system adequate for management and tracking of costs? If no, please explain in Remarks section.

YES NO

e) If this is/was a Government contract, has/was this contract been partially or completely terminated for default or convenience or are there any pending terminations? Indicate if show cause or cure notices were issued, or any default action in comment section below.

YES NO

f) Have there been any indication that the contractor has had any financial problems? If yes, please explain below.

YES NO

6. SAFETY/SECURITY

a) To What extent was the contractor able to maintain an environment of safety, adhere to its approved safety plan, and respond to safety issues? (Includes: following the users rules, regulations, and requirements, regarding housekeeping, safety, correction of noted deficiencies, etc.)

b) Contractor complied with all security requirements for the project and personnel security requirements.

E VG S M U N

7. GENERAL

a) Ability to successfully respond to emergency and/or surge situations (including notifying COR, PM or Contracting Officer in a timely manner regarding urgent contractual issues)

b) Compliance with contractual terms/provisions (explain if specific issues)

E VG S M U N

c) Would you hire or work with this firm again? (If no, please explain below)

YES NO

d) In Summary, provide an overall rating for the work performed by this contractor.

AFTER COMPLETION, PLEASE EMAIL TO: CIV-OPS.Proposals@usace.army.mil and Stella.I.Morales@usace.army.mil. Ensure the former employer references the solicitation number in the email subject line.

Please provide responses to the questions above (if applicable) and/or additional remarks. Furthermore, please provide a brief narrative addressing specific strengths, weaknesses, deficiencies, or other comments which may assist our office in evaluating performance risk (Please attach additional pages in necessary):

INSURANCE

INSURANCE

REQUIRED INSURANCE – In accordance with FAR 52.228-5 . Prior to commencement of work, the Contractor shall furnish the original of his Insurance Certificate directly to the lake office. The Contractor shall maintain, during the entire period of his performance under this contract, the minimum insurance requirements of the State of Texas: $30,000 for each injured person, up to a total of $60,000 per accident, and $25,000 for property damage per accident. This basic coverage is called 30/60/25 coverage. An endorsement to the effect that any cancellation or any material change adversely affecting the Government's interest shall not be effective until 30 days after the insurer or the Contractor gives written notice to the Contracting Officer.

NOTE:

(1) It is recommended that the contractor furnish a copy of the foregoing requirements to his insurance company in order to assure that an Insurance Certificate is issued meeting the minimum requirements shown. The Insurance Certificate shall also show the contract number to which it applies as well as a brief description and location of the work.

KO STATEMENT

Only a warranted Contracting Officer (either a Procuring Contracting Officer (PCO), or an Administrative Contracting Officer (ACO)), acting within their delegated limits, has the authority to issue modifications or otherwise change the terms and conditions of this contract. If an individual other than the Contracting Officer attempts to make changes to the terms and conditions of this contract you shall not proceed with the change and shall immediately notify the Contracting Officer.

FORT WORTH PWS

FORT WORTH DISTRICT

PERFORMANCE WORK STATEMENT

GATE ATTENDANT SERVICES

1. GENERAL: This is a non-personal services contract to provide Gate Attendant Services. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 DESCRIPTION OF SERVICES/INTRODUCTION: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Gate Attendant Services for the duration of the contract period as defined in this Performance Work Statement (PWS), except for those items specified as Government-furnished property and services within each Lake Appendix in this solicitation. The Contractor shall perform to the standards in this contract. Work to be accomplished under this contract shall be in accordance with the following:

1) Fort Worth District Performance Work Statement – Gate Attendant Services

2) Lake Appendices

3) Lake Office Gate Attendant Handbooks.

The successful Contractor must pass a criminal background check. Most Gate Attendant positions require a 2-person team, while a few locations may require only 1 person. See each Lake Appendix for specific Gate Attendant requirements for each lake. Site visits are highly recommended prior to bidding.

1.1.1 Definitions:

(a) Contractor: The person awarded the contract.

(b) Contracting Officer (KO): The person with the authority to enter into, administer, and/or terminate contracts and make related determination and findings on behalf of the Government. This person will be identified on the SF 1449 (Solicitation/Contract/Order for Commercial Items).

(c) Lake Manager: The manager of the local lake. The Lake Manager may appoint an authorized representative to act on their behalf.

1.1.2 Basic Requirements: The following requirements for submitting a bid and receiving an award are now mandatory for conducting business with the DOD Government.

(a) All offerors are required to obtain a Data Universal Numbering System (DUNS) number by calling 1-800-333-0505 or by visiting www.dnb.com.

(b) All prospective Contractors must be registered in System for Award Management (SAM) database prior to any award resulting from this solicitation. If at time of award, Contractor is not registered, award will be made to the next successful “registered” offer.

Registration may be accomplished via the internet at www.sam.gov.

(c) All payments shall be made by Electronic Funds Transfer (EFT) or “direct deposit”.

(d) E-Verify Verification of Eligibility. The Contractor must use the U.S. Department of Homeland Security E-Verify Program (http://www.uscis.gov/e-verify) website to meet the established employment eligibility requirements. The Vendor must ensure that the Candidate has two valid forms of Government issued identification prior to enrollment to ensure the correct information is entered into the E-verify system. An initial list of verified/eligible Candidates must be provided to the COR no later than 3 business days after the initial contract award.

1.2 SCOPE: Gate Attendant services as described in Section 1.11, WORK TO BE PERFORMED, and in each Lake Appendix.

1.3 PERIOD OF PERFORMANCE: The term of the contract is for a twelve-month base period and one twelve-month option period. The required services are defined in this document under each Lake Appendix.

1.4 GENERAL INFORMATION:

1.4.1 Quality Control: Not Applicable.

1.4.2 Quality Assurance: The Government shall evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.4.2.1 Inspection and Contract Performance: The service performed by the Contractor under the provisions of this contract shall be subject to inspections by the Contracting Officer, Lake Manager, or the designated Quality Assurance (QA) representative to ensure strict compliance with the terms of the contract.

(a) Notification of Deficiencies: The Contractor shall be notified in writing of any serious or recurring deficiency in service observed by the Contracting Officer or Lake Manager.

(b) Documentation of Deficiencies: Written notifications and memoranda for the record shall be prepared for the Contracting Officer. The original will be part of the contract file at the U.S. Army Corps of Engineers, Fort Worth District Office and a copy will be issued to the Contractor.

(c) Correction of Contract Deficiencies: Upon receipt of notification of deficiency in service, Contractors will immediately correct deficiencies and /or take steps to prevent recurrence of the deficiency.

(d) Deficiencies of Service: This contract may be terminated by the Contracting Officer.

(e) Evaluation of Performance: All Contractors will have their performance evaluated no less than mid-term and at the conclusion of their contract. Audits are performed per EC 1130-2-550 on a quarterly basis and recorded on ENG Form 6065, which will be placed into the contract file.

1.4.3 Government Holidays: The Contractor will work the holidays that fall on their shift.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.4.4 Hours of Operation: The hours of park operation are as specified in each Lake Appendix.

The Contractor will provide staffing during all posted hours of park operation.

1.4.5 Place of Performance: The work to be performed under this contract will be performed as described in each Lake Appendix.

1.4.6 Type of Contract: The Government will award a Firm Fixed Price contract.

1.4.7 Security Requirements:

1.4.7.1 Physical Security: The Contractor shall be responsible for safeguarding all Government equipment, information and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured.

1.4.7.2 Key Control: Government keys provided to the Contractor will be issued and controlled in accordance with IAW AR 190-51 and the U.S. Army Corps of Engineers, Recreation Operations and Maintenance Guidance and Procedures, EC 1130-2-550, Chapter 9 and the USACE Recreation Use Fee Standard Operating Procedure. The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor and team member. The Contractor shall prohibit the opening of locked areas by persons other than the Contractor and team member.

1.4.7.3 Lock Combinations: The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations.

1.4.7.4 Access and General Protection/Security Policy and Procedures: All Contractor and all associated sub-contractor’s employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation/facility access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any installation or facility change, the Government may require changes in contractor security matters or processes.

1.4.7.5 For Contractors Who Do Not Require CAC, But Require Access to a DoD Facility or Installation: Contractor and all associated sub-contractor’s employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05 / AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative, as NCIC and TSDB are available), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

1.4.7.6 Suspicious Activity Reporting Training (e.g. iWATCH, CorpsWatch, or See Something, Say Something): The Contractor and all associated sub-contractor’s employees shall receive a brief/training (provided by the RA) on the local suspicious activity reporting program. This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the project manager, security representative or law enforcement entity. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 5 calendar days after the completion of the training.

1.4.7.7 E-Verify Verification of Eligibility. The Contractor must use the U.S. Department of Homeland Security E-Verify Program (http://www.uscis.gov/e-verify) website to meet the established employment eligibility requirements. The Vendor must ensure that the Candidate has two valid forms of Government issued identification prior to enrollment to ensure the correct information is entered into the E-verify system. An initial list of verified/eligible Candidates must be provided to the Lake Manager no later than 3 business days after the initial contract award. When contacts are with individuals, the individual will be required to complete a Form I-9, Employment Eligibility Verification, with the designated Government representative. This form will be provided to the Contracting Officer and shall become part of the official contract file.

1.4.8 Special Qualifications: Not Applicable.

1.4.9 Pre-work Conference: The Contractor will be required to attend a pre-work conference at no additional cost to the Government to review the policies outlined in the PWS. This conference will be conducted by the Lake Manager or their representative, at each local lake office or other agreed upon location. See each Lake Appendix for additional details and requirements.

1.4.9.1 Training. The Contractor will be provided I-Watch and CorpsWatch Training and Southwestern Division Authorized Collectors Training. The training will be conducted at the pre-work conference and will be documented as complete in the contract files.

1.4.10 Contracting Officer Representative (COR): Not applicable.

1.4.11 Contractor Key Personnel: Gate Attendant.

1.4.12 Identification of Contractor Employees: Government-furnished Contractor identification badges or tags will be worn by the Contractor during on-duty hours at all locations

1.4.13 Contractor Travel: Not Applicable.

1.4.14 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.4.15 Organizational Conflict of Interest: Not Applicable.

1.5 GOVERNMENT-FURNISHED ITEMS AND SERVICES:

1.5.1 Facilities: The Government will provide a gate house in the park in which the Contractor will work.

1.5.2 Equipment: The Government will provide a non-networked computer for non-sensitive data entry, computer monitors, printers, telephone and radio communication equipment.

1.5.3 Materials: The Government will provide gate house supplies, including forms, maps, brochures, handouts, computer paper, staplers, staples, china markers, water hose and sprinklers.

The Government will provide other items as specified in each Lake Appendix.

1.5.4 Trailer Site: Unless otherwise indicated in the lake-specific appendices, the Government will furnish a site for self-contained travel trailer or motor home with 110- volt electricity, water, and sewer hook-ups and/or dump station nearby. If the Contractor’s travel trailer is not configured or adaptable to the sewage, water or electric hookups available at the site, the Government will not be responsible for providing attachments, etc. No reimbursement will be made whenever utilities are not available and must be secured elsewhere. The use of the facilities is at the Contractor’s own risk and damage to personal equipment will be the sole responsibility of the Contractor. Site shall be restored to original condition after period of performance is completed.

1.6 CONTRACTOR-FURNISHED ITEMS AND RESPONSIBILITIES:

1.6.1 General: Any additional supplies, equipment, facilities and services the Contractor desires to perform work under this contract that are not listed under Section 1.5, Government-Furnished Items and Responsibilities, of this PWS shall be furnished by the Contractor.

1.6.2 Equipment: See each Lake Appendix for specific Gate Attendant requirements for each lake.

Some lakes may be require the contractor to provide a transportation vehicle, which can be operated independently of the RV free of leaks and in good mechanical condition for use in performing the requirements of the contract. Proof of liability insurance will be submitted during the pre-work conference and prior to the work start date. All motor vehicles and operators will comply with state laws such as licensed operators, vehicle safety equipment, etc. The Contractor may be required to display the vehicle identification provided by the Government on the vehicle while on duty. The Contractor’s vehicle will not display Emergency Red and/or Blue Lights, use a siren, or otherwise represent an appearance of an emergency vehicle while on duty. The Contractor will supply the gas for operation of the vehicle while on duty.

1.6.3 Materials: The Contractor shall furnish all materials, excluding those furnished by Government as specified above needed to operate the gatehouse. This list includes, but is not limited to trash bags, cleaning supplies, restroom supplies and any other items that may be necessary to operate the gatehouse.

1.6.3.1 In the performance of this contract, the Contractor shall make maximum use of products containing recovered materials that are EPA-designated items unless the product cannot be acquired;

(1) Competitively within a timeframe providing for compliance with the contract performance schedule;

(2) Meeting contract performance requirements; or

(3) At a reasonable price.

Information about this requirement is available at EPA’s Comprehensive Procurement Guidelines web site, https://www.epa.gov/smm/comprehensive-procurement-guideline-cpg-program . The list of EPA-designated items is also available at https://www.epa.gov/smm/comprehensive-procurement-guideline-cpg-program#products, items may include, but are not limited to the following products used on-site in execution of this contract.

• Two ply toilet tissue

• Trash can liners

• Bio based content cleaners, solvents, detergents and disinfectants.

1.6.3.2 As required by the Resource Conservation and Recovery Act of 1976 (42 U.S.C. 6962(c)(3)(A)(i)), the offeror certifies, by signing this offer, that the percentage of recovered materials content for EPA-designated items to be delivered or used in the performance of the contract will be at least the amount required by the applicable contract specifications or other contractual requirements.

1.6.3.3 References

• FAR Provision 52.223-1 – Biobased Product Certification

• FAR Clause 52.223-2 – Affirmative Procurement of Biobased Products

Under Service and Construction Contracts

• FAR Provision 52.223-4 – Recovered Material Certification

• FAR Clause 52.223-9 – Estimate of Percentage of Recovered Material

Content for EPA-Designated Items

• FAR Clause 52.223-17 – Affirmative Procurement of EPA-Designated

Items in Service and Construction Contracts

1.6.4 Temporary Living Quarters: See each Lake Appendix for specific Gate Attendant requirements for each lake. Some lakes may require the Contractor to furnish a fully operable “self-contained” recreational vehicle (RV) of the travel trailer or motor home type to serve as temporary living quarters for the duration of the contract. Maximum size of the trailer is determined by physical limitations of the site furnished. It will be located near the entrance to the park at a location to be designated by the Lake Manager. Pickup (shell-type) campers, pop-up tent trailer, tents, mini-travel trailers, mobile homes, buses, or any other types of recreation vehicles which do not meet general size requirements or the self-contained classification as determined by inspection of the Contracting Officer or his/her authorized representative will not be acceptable. The Contractor will be the sole occupants of the site.

1.6.5 Personnel: See each Lake Appendix.

1.7 CONTRACTOR MANAGEMENT REPORTING (CMR): Not Applicable.

1.8 APPLICABLE PUBLICATIONS (CURRENT EDITIONS): The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures. These include latest Title 36 CFR Part 327, EC 1130-2-550, the USACE Recreation Use Fee SOP, Lake Appendix, Lake Office Gate Attendant Handbook and United States Army Corps of Engineers EM 385-1-1, Safety and Health Requirements Manual.

1.9 ATTACHMENT/TECHNICAL EXHIBIT LIST:

1.9.1 Attachment 1/Technical Exhibit 1 – Performance Requirements Summary: See each Lake Appendix.

1.9.2 Attachment 2/Technical Exhibit 2 – Deliverables Schedule: See each Lake Appendix.

1.10 SAFETY: Safety Manual Requirements: The Contractor(s) shall comply with all pertinent sections of the U.S. Army Corps of Engineers' Safety and Health Requirements Manual, EM 385-1-1, current at the time of award, and any subsequent revisions. This manual can be found on-line at:

https://www.publications.usace.army.mil/USACE-Publications/Engineer-Manuals/.

1.11 WORK TO BE PERFORMED:

TASK 1. Use Fees: The Contractor will follow fee collection, credit voucher, refund, campsite reservation and remittance procedures established by the U.S. Army Corps of Engineers, Recreation Operations and Maintenance Guidance and Procedures, Chapter 9- Recreation Use Fees (EC 1130-

2-550, Chapter 9) and the Corps Recreation Use Fee Program SOP. These regulations can be accessed on the web at https://www.publications.usace.army.mil/USACE-Publications/Engineer- Circulars/.

(a) Use Fee Collection: The Contractor is required to collect Use Fees daily, to ensure visitors have paid applicable use fees, utilizing the U.S. Army Corps of Engineers Use Permit (ENG Form 4457), Recreation One Stop Reservation Service (R1S), an automated cash register, Automated Fee Collection Machines and/or collection from an honor vault.

This includes going through the park to collect and safeguard fees when necessary. The Contractor is required to collect use fees for specialized recreation sites, facilities and services provided by the Corps of Engineers. This may include, but is not limited to, camping, group facility use, day use, special facility use, and multiple site rental use. The Contractor is required to accept cash, personal check, traveler’s checks, money orders or credit card payments as methods of use fee payment.

(b) Audits and Fee Security: The Contractor will be responsible for Use Fee Permits (ENG Form 4457), cash register receipts and journal, computer generated receipts, signed credit card receipts, and all collected forms of use fee payments until turned over to an authorized fee collector/cashier. The Contractor may be audited at any time, with or without prior notice, and is required to place all forms of collected use fee payments/monies in the gatehouse cash drawer or fee safe provided immediately upon receipt. The cash drawer or fee safe will remain closed immediately after every transaction and the automatic lock shall not be defeated at any time.

(c) Cash on Hand: The Contractor is required to have personal cash on hand at all times (minimum of $50.00) to make change. A signed statement with the amount of personal funds in use will be placed in the cash drawer and updated immediately anytime this amount changes. Refer to each Lake Appendix for any additional requirements.

(d) Remittance Procedures and Inspection of Use Fees: All lakes require use fee remittance a minimum of once a week. See “Use Fee Collections” in each Lake Appendix, for which process is used at the location(s) on which you are bidding. Inspections will be performed during the contract period as deemed necessary by the Lake Manager.

TASK 2. Campsite Reservations: The Contractor will comply with the Fort Worth District Camping and Reservation Policy Manual and the Lake Gate Attendant Handbook, both of which are available at the lake office. The Contractor will adhere to guidelines and procedures established under the Recreation One Stop Reservation System (R1S), program in the campground. The Contractor may also be required to take advance campsite reservations, which would consist of receiving and booking reservations requests, collecting and processing camping fees, and handling cancellation and refund requests. The Contractor will be required to perform some or all the following duties daily:

(a) Pick up reservation data reports, i.e. bookings, arrival reports, cancellation reports, etc., from the local lake office or accept the reports delivered in person, and /or transmitted by telephone, electronic mail received through a computer, facsimile machine, etc.

(b) Maintain and update necessary status reports utilizing charts, status boards, note pads, card systems, computer/cash register systems, R1S, etc., to ensure that campsite status is kept current at all times.

(c) Keep records and monitor date of arrivals, departures, no-shows, cancellations, etc.

(d) Fill out refund and credit voucher forms according to policy.

(e) Post or identify reserved and vacant campsites by positing provided signs or markers.

The Contractor will also maintain records as necessary for the administration of the campsite reservation program as directed by the Lake Manager. The Contractor will accept the campsite reservation permit/confirmation letter as both proof and payment of the reservation.

TASK 3. Group Shelters: See each Lake Appendix for specific Gate Attendant requirements for each lake. The Contractor will keep records and ensure compliance of group shelter use as required by the Lake Manager including the use of the R1S system, where applicable. The Contractor may be required to take advance reservations for these facilities, and also check in the reservations once they arrive in the park. The Contractor may also be required to turn on utilities at these sites in preparation for arrival of these visitors.

TASK 4. Camping Status: The Contractor will record the campsite occupied and maintain record of the current status for each campsite occupied. The Contractor will keep written records of each camper’s length of stay to ensure compliance with the Fort Worth District camping policy. The Contractor will register park users, issue appropriate passes and deliver messages to visitors. The Contractor will keep a written record of campers who are turned away due to lack of campsites or campsites with desired hook-ups. The Contractor shall also participate as required in all Recreation Use Surveys that may be conducted.

TASK 5. Park Inspection: See each Lake Appendix for specific Gate Attendant requirements for each lake. Some lakes may require the Contractor will inspect the park area and facilities a minimum number of times each day as required by each Lake Appendix. Inspections will be made in a vehicle provided and maintained by the Contractor. During all inspections, if the Contractor observes park users violating Corps of Engineers rules and regulations (Title 36 CFR, Part 327), the Contractor shall advise the visitor of the violation. The Contractor is not to pursue enforcement. If violations persist, the Contractor shall contact a Park Ranger. If a Park Ranger is not available, the Contractor will record any violations of USACE rules or regulations and forward them immediately to the Lake Manager.

TASK 6. Visitor Assistance: The gatehouse will be occupied by the Contractor during the posted hours of the park during which time they will assist the park visitors by providing information concerning the visitor’s stay. This may include providing free copies of informational pamphlets, rules and regulations and/or maps. The Contractor will conduct themselves in a professional and courteous manner at all times. The Contractor will advise campers and park visitors: (1) to utilize only developed facilities or designated overflow areas and, (2) to operate and park all vehicles and campers only on paved surfaces or designated parking areas. The Contractor will advise campers of quiet hours (10:00 P.M. until 6:00 A.M.) as they enter the park.

TASK 7. Disturbances: The Contractor will…