Sole Source Justification Posting.pdf

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Ground Transportation & Facility Guard Services Arizona and California
Solicitation number
20157244
Issued by

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This is a Sole Source Justification (SSJ) document for a task order issued by the U.S. Department of Homeland Security, U.S. Customs and Border Protection (CBP), for armed ground transportation and facility guard services.

CBP intends to award a sole source task order to ISS Action Inc., located at 204 E. McKenzie St. Unit E6, Punta Gorda, FL 33950, under GSA Multiple Award Schedule contract GS-07F-072GA. The order covers a base period of two months plus one optional month (totaling three months) for detainee ground transportation and guard services along the Southwest Border within the Arizona and California Corridor (ACC), which encompasses four U.S. Border Patrol sectors: Tucson, Yuma, El Centro, and San Diego. The justification for sole source award is based on GSAR 538.7104-3(b)(1)(ii), asserting that only one source is capable of providing the required services due to their unique and highly specialized nature. ISS Action Inc. is the incumbent contractor and currently operates a fully equipped fleet of vehicles with detention packages, camera systems, and communications; employs approximately 130 trained, armed, uniformed, Commercial Driver's License-qualified personnel who are vetted and cleared; maintains 24/7 dispatch and management processes tailored to operational needs; and operates under existing security protocols and emergency response procedures integrated with CBP systems. The document explains that any new vendor would require 30-60 days minimum (likely significantly longer) for background clearances and would need substantial time to acquire vehicles, recruit and train personnel, and establish operational processes. The sole source award is necessary to ensure continuity of services following prior bridge task orders and to allow adequate transition time to a newly awarded Blanket Purchase Agreement issued on August 31, 2026, which will require a 90-day transition period. The document date is September 29, 2026, with PR Number 20157244.

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Attachment 2 U.S. Customs and Border Protection

Sole Source Justification (SSJ) - RFO Subpart 8.4 and GSAR 538.7104-3 For Orders or BPAs Exceeding the SAT

- 2 -

CBP requires Armed Ground Transportation and Facility Guard Services to support the mission along the United States Southwest Border within the Arizona and California Corridor (ACC).

The ACC encompasses four U.S. Border Patrol (USBP) sectors:

o Tucson Border Patrol Sector o Yuma Border Patrol Sector o El Centro Border Patrol Sector o San Diego Border Patrol Sector

As a critical part of its mission, CBP must provide detainee ground transportation, (armed/unarmed) and medical and facility guard service for the movement of detainees intercepted and/or processed within the Southwest ACC Border.

4. Authority and supporting rationale.

• GSAR 538.7104-3(b)(1)(ii): Only one source is capable of providing the products, services, or solution required at the level of quality required because the products, services, or solutions are unique or highly specialized.

ISS Action, Inc. is the incumbent provider of the detainee ground transportation and guard services in the ACC and currently:

• Owns or controls a fully operational fleet of vehicles already outfitted with detention packages, camera systems, and communications that meet CBP’s safety and security standards;

• Employs approximately 130 trained, armed, uniformed, Commercial Driver’s License (CDL) qualified drivers and guards who are already vetted, cleared, and operating in the four Sectors;

• Has established 24/7 dispatch, scheduling, and management processes tailored to USBP’s operational patterns, including ad hoc and surge missions; and

• Operates under existing sector specific procedures, security protocols, and emergency response plans in coordination with USBP and OFO.

• Is prepared to perform all services and requirements identified in Section II (Background Information) and Section III (Initial Requirements).

No other vendor identified through comprehensive market research performed for this requirement has this immediate, turnkey capability in the specific Arizona/California Corridor. Any new vendor would need time to:

• Acquire or retrofit a sufficient number of secure transport vehicles to meet the low and high capacity mission needs across four Sectors;

• Recruit, vet, train, and certify a comparable cadre of approximately 130 cleared, armed, uniformed CDL drivers and guards;

Attachment 2 U.S. Customs and Border Protection

Sole Source Justification (SSJ) - RFO Subpart 8.4 and GSAR 538.7104-3 For Orders or BPAs Exceeding the SAT

- 3 -

• Establish and test 24/7 operational management, communications, and dispatch processes integrated with CBP systems and local operational practices; and

• Obtain necessary clearances and approvals to begin service.

Without previously cleared staff, a new contractor would be waiting a minimum of 30-60 days for background clearance, but more likely, significantly longer to obtain provisional clearances to begin service under a new contract. This type of delay would be unacceptable in the rapidly changing environment in which the USBP is currently operating in Arizona and California where migrant increases along the border may go up at any time.

CBP currently relies on a 2026 Bridge task order with ISS Action which remains in effect through September 29, 2026, to provide critical armed ground transportation and guard services along the Southwest Border (SWB). These services are essential to safely and efficiently move and secure detainees, and to prevent the diversion of hundreds of U.S. Border Patrol (USBP) Agents from mission-critical law enforcement and border security duties.

The acquisition activities outlined below provide a comprehensive account of how MSD initiated and continued work on the SWB ACC Recompete requirement following its transfer from PMOD, and how external factors impacted the timing and necessity of bridge Task Orders. PMOD (as detailed below) initiated pre-award activities for the Recompete in FY2024-2025; however, due to significant funding reductions, and realignment activities, related to new policy directives issued by the new Administration, PMOD was unable to complete the competition prior to the expiration of the contract’s August 13, 2025, expiration date. These circumstances required the issuance of a bridge Task Order to ensure uninterrupted ground transportation services.

Upon the formal transfer of the Transportation Program to MSD on August 1, 2025, MSD assumed responsibility for the expiring contract and the Recompete requirement. MSD continued the pre-award activities initiated by PMOD, but faced the same funding and realignment challenges (experienced by PMOD), which further delayed the ability to award the Recompete prior to the expiration of the first bridge Task Order. Consequently, MSD was required to pursue a second bridge Task Order to maintain continuity of the ground transportation services and allow adequate time for completion of the competitive acquisition process.

It is critical to note that both PMOD and MSD engaged in timely and diligent planning for the Recompete requirement. A new Blanket Purchase Agreement was issued on 08/31/2026. The transition to the new contractor will require a 90-day transition period.

The need for bridge task order and the extended acquisition timeline resulted from external policy, funding constraints relating to the new Administration and Government shutdowns not from any deficiency in advance planning or acquisition management by either office. All actions taken were consistent with applicable procurement options and were necessary to ensure compliance and continuity of essential services.

ISS Action, Inc. is the only known contractor that already meets all of these immediate operational requirements at scale, in the specific geographical locations required within the time-frame needed.

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