DFD-I-02-04-00170 Quarterly Reports 2011.pdf

PDF 4 MB Posted May 8, 2012

Attached to: Justice Sector Improvement Project (JSIP) - El Salvador
Solicitation number: SOL-519-12-000003
Issued by: US Agency for International Development Washington Office

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Attachment J.8 (part 1) 2011 Quarterly Reports

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File	Type	Posted
Amendment 3 Q A SOL-519-12-000003.pdf	PDF	Jun 15, 2012
Amendment 2 - Q A SOL-519-12-000003.pdf	PDF	Jun 14, 2012
New ROL RFP mod. 01.pdf	PDF	May 24, 2012
Quarterly Report DFD-I-02-04-00170 Q1 2012.pdf	PDF	May 8, 2012
RFP SOL-519-12-000003 JSIP.pdf	PDF	May 8, 2012
ROL Cover Letter.pdf	PDF	May 8, 2012

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USAID STRENGTHENING DEMOCRACY, IMPROVING THE

JUSTICE SYSTEM IN EL SALVADOR

CONTRACT NO. DFD-I-02-04-00170-00

QUARTERLY REPORT

(APRIL 1 – JUNE 30, 2011)

SUBMITTED TO:

DEMOCRACY AND GOVERNANCE OFFICE

USAID/EL SALVADOR

SUBMITTED BY:

CHECCHI AND COMPANY CONSULTING, INC.

1899 L Street, NW, Suite 800

WASHINGTON, DC 20036

JULY 29, 2011

Checchi and Company Consulting, Inc.

Table of Contents

Page

I. Introduction

A. CPC Long-Term Strategic Implementation Plan

B. Promoting Better NCP and AGO Coordination

C. Increasing the Efficiency of the Attorney General’s Office D. Strengthening the National Civilian Police

E. Increasing the Role of Civil Society in Ensuring Justice Sector Accountability F. Increasing the Use of Scientific Evidence G. Increasing Coverage of the Public Defender’s Office of the PGR H. Domestic and Sexual Violence Initiatives I. Increased Access to Justice J. Strengthen the use of Court-Annexed and Other Types of Mediation K. Juvenile Justice (CARSI/INL) L. Family/Civil Law Mediation (CARSI/INL) II. Quarterly Financial Report

ANNEX A – Work Plan Progress Form

ANNEX B – Index to Work Plan Annexes (on attached disc)

SECTION I

INTRODUCTION

Checchi and Company Consulting, Inc. Page 1

INTRODUCTION

The Program to Improve the Justice Sector of El Salvador (the Program or Checchi) advanced all components of the Work Plan during this reporting period. This was achieved through active involvement with all our institutional counterparts of the Government of El Salvador (GOES), including the Technical Executing Unit (UTE) of the Justice Sector Coordinating Commission, the National Civilian Police (NCP), the Supreme Court (SC) the Procuraduría General de la República (PGR), and the Attorney General`s Office (AGO), as well as with our civil society and other counterparts.

Since the date that the new Criminal Procedure Code (CPC) went into effect, the Program has continued to devote significant resources to assisting all counterpart institutions with roles in implementing the CPC. During this reporting period, emphasis was again focused on the components of the Program`s Work Plan devoted to CARSI-INL activities, including expansion and strengthening of the highly successful Rapid Response Units in the AGO and the domestic violence initiatives (DVIs). The Program also continued to advance the new components related to Juvenile Justice (Activity 5.1.A) and Family Court/Civil Mediation (Activity 5.1.B), as well as the other activities under the existing scope of work.

As detailed below, Checchi continues to move at a brisk pace in implementing Program activities, including the opening of a Rape Crisis Center (RCC) pilot in the Forensic Medicine Institute (IML), the inauguration of a new DVI in Ciudad Delgado, the formation of a Juvenile Justice Working Group to facilitate improvements in the Salvadoran juvenile justice system, and community-policing model (CPM) implementation in Ciudad Delgado, Mejicanos, Sensuntepeque, and Ahuachapan. In addition, plans were finalized and approvals secured for the establishment of the new mediation center (to be inaugurated July 20, 2011) in Ciudad Delgado, and a Case Distribution Office (ODP) and Center for Attention to Users (CAU) in Santa Ana. During the quarter, $160,000 was secured in INL financial assistance for PGR infrastructure and common service improvements related to family law and mediation/conciliation services units. Much of the Program’s success this period was due to the quality of the partnerships formed with NGO and civil society organizations (CSOs) through the administration of small grants.

A. CPC Long-Term Strategic Implementation Plan (LTSP) - Program personnel sponsored a workshop for 38 participants to initiate the collection of data for the first semi-annual CPC indicator tracking and to plan the six-month evaluation of the functioning of the CPC. Judicial Observatory, ICCC members, and representatives of the AGO, PGR, NCP, SC, National Judicial Council (CNJ) and UTE were in attendance.

Specific recommendations were made to improve mechanisms for the collection of data regarding the inter-institutional CPC indicators and the six-month evaluation design of the CPC. Additionally, the CPC Strategic Implementation Plan (LTSP) was brought up to date in coordination with the UTE. Program personnel also made a presentation to the new UTE Director concerning the work of the CPS Code Implementation/Monitoring

Trial Litigation Course for Justices of the

Peace, April 11-15, 2011

Checchi and Company Consulting, Inc. Page 2

Dissemination event to present the Interactive CD regarding the CPC, produced with the UTE to justice sector operators, June 30, 2011.

Committees (CICS) to ensure oversight and additional direction for CICS activities at the regional level.

Program personnel completed an interactive CD for the new CPC which was well received. The Program provided 2000 copies to the UTE for distribution. Over 250 justice sector operators, CSOs, university representatives, law students, attorneys, and media representatives attended the launch event funded by the Program. The Program also sponsored the content validation of a CPC police-action pocket guide produced by UTE and NCP representatives.

The guide is in final review by NCP authorities. The Program also sponsored two courses during this period for inter-institutional operators, Orality Skills with 43 participants, and Writing Techniques with 67 inter-institutional trainers.

Program personnel assisted the Department of Proof and Conditional Release (DPLA) in re-defining their Long-Term Strategic Plan and in re-engineering several key institutional processes. Several bottlenecks, such as a centralized case intake system for five different geographical areas, were identified and corrected.

Finally, the Program completed design/coordination efforts for evidence handling and storage mechanisms with top AGO officials. In spite of urging from other AGO officials, the AG has declined to pursue this due to budgetary constraints. Thus, evidence maintenance still remains with the courts.

B. Promoting Better NCP and AGO Coordination - During this period, Program personnel continued to provide technical assistance to the UCAMW units from San Salvador, Soyapango, Mejicanos, and Apopa, and to monitor sexual crimes cases, particularly incidents of rape and child abuse. Program personnel also continued to support and monitor the application of the intensive case theory methodology in the greater San Salvador area.

The Attorney General (AG) approved, with minor changes in form, the latest draft of the MIP presented to him by the NCP Director General (DG). The DG should give his final approval shortly.

The final document will be sent to USAID Protocol for branding/marking approval, and a signing ceremony between the AG and DG will be scheduled. The Program will support the MIP publishing and presentation during the next quarter.

Twenty-four NCP MIP trainers were selected and trained during this reporting period. The 24 trainers provide national coverage in eight pre-selected training regions. Program personnel sponsored the training of 745 NCP investigators and crime scene personnel in MIP procedures during the period.

The aforementioned NCP MIP trainers assisted in the regional training activities. In addition, the Program prepared and distributed 745 NCP-MIP training guides as part of this process.

Approximately 40 prosecutors also participated in this training. Additional limited trainings will be organized once the MIP is finally published.

C. Increasing the Efficiency of the Attorney General’s Office - A total of 945 AGO operational and administrative processes have been re-engineered with Program assistance. The implementation of

Checchi and Company Consulting, Inc. Page 3

Official presentation of the AGO’s Crime Prosecution Policy to Justice Sector and other dignitaries, May 17, 2011.

several key AGO re-engineered processes is still pending the full implementation of the SIGAP case tracking system, which is currently installed and partially functioning in 16 AGO offices at the national level.

The Program has completed all training of AGO personnel in the seven new RRU sites and they are functioning well. The AGO has yet to designate specific office space, which has delayed Program donations of equipment to support several of the remaining RRUs.

Program personnel provided the AGO with 6,000 copies of the Criminal Prosecution Policy (CPP). The copies are being distributed by the AGO. A major event was held on May 17, 2011 to officially present the CPP to the public and to the justice sector institutions with 212 persons in attendance.

Assistance was provided in the design and construction of a moot court trial room within the Prosecutor Training School, which will be used for training and other purposes.

The Program assisted in the development and implementation of new case-handling and resource-utilization procedures for the RRUs. These were set forth in a detailed |regulation approved during the reporting period. Gradually, the AGO-based Mediation Centers (MCs) are being incorporated into the RRUs. Unfortunately, the PGR has retired all of the mediators that used to work in these MCs, leaving a few without mediators. The RRUs should provide the service of mediation by prosecutors, many of whom have already received training.

The Internal Procedures Manual and ISO Quality Control Manual have been completed but not officially presented to the AGO due to delays in national-level SIGAP implementation.

In addition, the Program continued to provide mentoring support and technical assistance for the AGO Criminal Analysis Unit during the period.

D. Strengthening the National Civilian Police

Strengthening the NCP’s Effectiveness and Efficiency

Program personnel assisted in the implementation of the NCP Criminal Investigative System (CIS) in the following NCP delegations: Ahuachapan, Apopa, Cabañas, Central-Metro, Ciudad Arce, Ciudad Delgado, Cuscatlán, Libertad Sur, Lourdes, Mejicanos, Quezaltepeque, San Marcos, Santa Ana, Santa Tecla, San Vicente, and Soyapango. The Investigative Departments (DIN) of each of these delegations were assessed and strengthened through this process. Six delegations are still awaiting assessments and strengthening. Program personnel assisted in the preparation of the following materials to assist in these efforts: DIN Assessment and Visit Reports, Managing Criminal Informants Model, Criminal Database Integration and Administration Plan, and the SIN Guide to Managing Informants.

Checchi and Company Consulting, Inc. Page 4

Process Reengineering Workshops in the NCP, April 5-29, 2011.

Leadership and Community Policing Course

With ESEN, April – May, 2011

Community Policing Training in San Marcos, June 13 – 24, 2011

Program personnel assisted in the implementation of reengineered procedures through various activities, including: the sponsoring of eight dissemination workshops for 345 investigators, crime scene processors, and prosecutors for the NCP Investigative Operations and Procedures Manuals;

procedures were also implemented for the development of the CIS Implementation Plan, and the development of the Criteria for Participation in Investigative Cases. A total of 155 DOI processes were successfully reengineered with Checchi assistance during this reporting period.

Program personnel provided technical assistance to the Planning Division, Personnel Division, and the Technical Council during this period. The following NCP documents were prepared with Checchi assistance: Proposal for Organizational and Process Management of the NCP, Proposed Legal Reforms for the NCP Career Development Law, Final Proposal for the Organization and Operation of the NCP Personnel System, Organizational Chart for NCP Personnel System, and the Organizational Chart for Proposed NCP Human Resources Sub-Direction. A total of 278 reengineered processes (outside of the DOI) were proposed for approval during the period.

The second Leadership and Community Policing course was conducted with ESEN assistance during April-May. Thirty-four NCP officials completed the four-week course.

Program personnel successfully secured U.S. Department of State International Narcotics and Law Enforcement (INL) assistance ($130,000) to finance additional courses in the coming months.

Community Policing – CARSI Funding

The Program made impressive strides in the CP initiative during this reporting period. Phase I activities (the five initial pilot communities) were virtually completed. Phase II, CP implementation in eight-ten additional communities, is well underway.

A total of 275 CP officers were trained during this period in the five pilot communities. This completes the

Program`s Phase I training commitment. Additional training and monitoring will continue in these communities to ensure quality and success. Phase II of the Program-sponsored CP roll out is underway

Checchi and Company Consulting, Inc. Page 5

Crime Prevention Committee meetings in Ciudad Delgado, April-June 2011

Crime Prevention Committee meetings in Quetzaltepeque, April - June, 2011.

in Ciudad Delgado, Mejicanos, Sensuntepeque, and Ahuachapan, and baseline surveys were completed for both Mejicanos and Sensuntepeque. A total of 500 NCP officers received their initial CP training during this period. First instance mediation training was also completed in all five pilot communities.

This same training has been incorporated into all Program CP instructional modules. The Program is awaiting USAID branding approval to initiate the publication of 20,000 copies of the NCP Community Policing Manual, to be completed in the next reporting period.

City council and crime prevention committees are functioning effectively in each pilot community. A total of 28 follow-up meetings and training sessions were conducted by Program personnel with the aforementioned councils and committees, with 95 community leaders trained. Program personnel developed a Group Dynamics and Strengthening course which was conducted in several communities.

In coordination with community leaders, Program personnel completed the basic assessment, operational plan, and three strategic plan modules for Panchimalco. Similar plans are nearing completion in San Marcos. Small grant support is under final review for the pilot communities.

During the period, the Program completed its CP strengthening commitment to the National Public Security Academy (ANSP). Both NCP/ANSP instructors collaborated with Program personnel in training activities. The Program-sponsored CP manual will be distributed to ANSP CP instructors.

Program personnel made significant progress working with municipal/community leaders in Ciudad Delgado, Mejicanos, Sensuntepeque, and Ahuachapan/ Atiquizaya, and are fully engaged in forming and strengthening community councils and prevention committees in each community, as well as conducting community outreach efforts. These efforts mirror the strategies identified through the Crime Prevention/Security Enforcement Action Plan (CPSEAP) process.

Assessments, operational plans, and CPSEAPs are underway in each community. As detailed previously, Program personnel participated in 28 outreach events with community/NCP officials during the period (Nahuizalco-3, Sonsonate-3, Quezaltepeque-8, Panchimalco-7, and San Marcos-7).

Outreach and monitoring activities will continue throughout the Program period. Some mayors and council members are reluctant to advertise the CP initiative for fear of reprisal from gang members and/or political reasons. However, promotional campaigns are now either ongoing, or in the development stage, in Panchimalco, Quezaltepeque, Nahuizalco, Ciudad Delgado, Sensuntepeque, Ahuachapan, and Mejicanos.

School safety events continued to be a major CP emphasis in each community. CP officers conducted 26 lectures/activities in pilot-area schools during the period. Although Program Phase I commitments in this area are now complete, additional training and mentoring will continue throughout the Program

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Crime Prevention Committee meetings in Panchimalco, April – June, 2011.

Workshop with the UTE and key justice sector institutional and NGO counterparts to initiate Six-Month Evaluation of CPC Functioning, June 16, 2011.

term. School and community outreach efforts were emphasized in four new communities (Phase II):

Ciudad Delgado, Mejicanos, Sensuntepeque and Ahuachapan. There were over 720 participants in these outreach events.

Program personnel continued to monitor impact of human rights training through the Internal Control Unit of the NCP IG Office. Monitoring is conducted quarterly. There were no reports of violations by Checchi-trained NCP officers during the period. Human rights training and monitoring is included in all CP instruction/mentoring conducted by Checchi personnel. Human-rights training was conducted for 500 NCP officers in Ciudad Delgado, Mejicanos, Sensuntepeque, and Ahuachapan.

To assist in crime monitoring and reporting, Analyst Notebook software (valued at $50,000) was purchased by INL and installed in each pilot crime observatory/analysis center (CCOs) during the period. All key analytical personnel were trained and appropriately assigned. Program personnel monitored output to assist in crime reporting and mapping activities. CCO findings and results are shared with the crime prevention committees and municipal councils on a monthly basis. NCP officials are held accountable by the community in these meetings and CPSEAP`s are adjusted, as appropriate. Program personnel will continue to monitor and mentor each CCO in these activities throughout the life of the Program.

E. Increasing the Role of Civil Society in Ensuring Justice Sector Accountability - During this reporting period, the Program continued to develop activities with the Judicial Observatory, Domestic Violence Working Group, and the Juvenile Justice Working Group, all formed by (or in close coordination with) CSOs and/or by justice sector institutions. On June 2, 2011, the Judicial Observatory made a presentation regarding its activities at an event sponsored by the Central American University (UCA). The Judicial Observatory presented a draft of its initial report to the Program, but with insufficient empirical or statistical data. The Judicial Observatory has had difficulties in accessing information needed from the justice sector institutions. With Program support, the Judicial Observatory has been included in several activities of the UTE regarding the collection of information for the inter-institutional indicators as well as in the carrying out of the Six-Month CPC Evaluation.

Program personnel sponsored a workshop for 38 participants to initiate CPC inter-institutional indicator tracking and measurements. Judicial Observatory, ICCC members, and representatives of the

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Signing of the PGR-Direction of Penitentiary Centers Inter-

Institutional Agreement, June 8, 2011.

AGO, PGR, NCP, CSJ, CNJ and UTE were in attendance. Specific recommendations were made to encourage effective implementation and monitoring.

Program personnel are collaborating with UTE, inter-institutional and NGO representatives in the development of CPC evaluation methods and indicators. The UTE has requested that the planned one-year CPC evaluation be carried out after only six months of actual CPC implementation to facilitate Program support for improvements or adjustments before the Program ends. Therefore, a six-month CPC evaluation is being designed and will be carried out in the next reporting period. This evaluation will include collection of information for the inter-institutional indicators, a study of the impact of the RRUs in the AGO, and a study of problems associated with the summary procedures before the Justices of the Peace. To this end, various meetings were held with the UTE regarding the balanced scorecard. The scorecard will be updated in the next reporting period with the new data regarding the inter-institutional indicators.

F. Increasing the Use of Scientific Evidence - The Program designed the process to develop the IML's Long-Term Strategic Plan. A SWOT analysis and overall assessment were conducted based on the proposed Organic Law. Three one-day events will be held during July 2011 to define the Plan.

The standardization of forensic evidence procedures and forms was completed as part of the MIP preparation activities during this period. The training of judges, prosecutors, technicians, and defenders in forensic and evidence handling/storage issues (as per the MIP) will begin during the next reporting period.

As stated in the last quarterly report, the DPTC strengthening plan is part of the NCP-DOI reorganization and decentralization efforts. DPTC crime scene personnel are assigned to the DINs in each NCP delegation. Program activities outlined in Section D directly impacted DPTC operations and personnel. The Program-sponsored Investigative Norms and Procedures training conducted during this period included over 60 crime scene personnel and prosecutors from each region.

Finally, the Program-sponsored ISO diagnostic and re-engineering assessment of the IML was completed. The assessment and re-engineering activities will begin in the next reporting period.

G. Increasing Coverage of the Public Defender’s Office (PDO) of the PGR – The common agenda system for public defenders is functioning at the national level, and as a result, the SIG case tracking system is 100% up to date. The Program continues to provide support in the design and programming of a report-generating module. All CPC-related processes have been re-engineered and implemented (a total of 519).

Penitentiary Case Units were strengthened in San Salvador, Santa Ana, and San Miguel, greatly increasing the number of public defenders and other staff (interns) dedicated full time to providing attention to prisoners (from 6 to 18 staff members and interns). The Program donated computer equipment and furniture to assist in the strengthening of these Units. During this period, the Program served as honorary witness to the signing of a first inter-institutional agreement between the PDO and the Director of Penitentiary Centers for the

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Inauguration of Ciudad Delgado DVI, April 6, 2011.

exchange of information regarding prisoners (many of whom were tried and sentenced when they could still afford a private lawyer, and are now almost all potential candidates for PDO services).

Interns were placed in the Penitentiary Case Units as part of efforts to strengthen the PDO internship program with local law schools.

Program personnel also completed the initial design of the PDO Investigation Unit during this period.

H. Domestic and Sexual Violence Initiatives

Domestic Violence Initiative

With Program support, the Soyapango DVI continues in full operation and is being monitored by the DVI Executive Committee (EC) and the Sexual Violence Working Group (SVWG). In this reporting period, the Soyapango DVI provided assistance to 139 domestic violence victims (104 women, 19 men, and 16 children). The Program organized a workshop for 15 people to evaluate the Unit´s work.

In addition, Program personnel conducted a "Domestic and Sexual Violence Hearings" workshop for 27 Soyapango judges, DVI staff, and others.

At the request of regional colleagues, Program personnel participated in a "Best Practices in the Region" event dealing with gender violence. At the event, held in Costa Rica, the Program disseminated the DVI model to regional counterparts through the presentation of video and other materials. The Program also sponsored a workshop for 35 participants to better promote the DVI, and to develop an external support network. An international conference regarding best practices to combat domestic violence and to avoid re-victimization in sexual and domestic violence cases will be held August 13-15 with the participation of Justice Sonia Sotomayor from the United States Supreme Court. Female Ministers of Women's Issues, female members of Congress, and female Criminal Chamber magistrates from Latin America are being invited. The conference is being co-sponsored by the Justice and Gender Program, affiliated with ILANUD in Costa Rica.

With Program assistance, the Ciudad Delgado DVI was opened and inaugurated. Program furniture/equipment donations totaled $24,000. The Program sponsored the participation of 15 officials during 2 workshops to develop appropriate surveys to measure victim recovery. In addition, several meetings with AMS representatives and other officials were conducted to develop the unit's internal committee, define selection criteria, and develop case-control mechanisms. With the support of Program personnel, DVI Job Profile and Work Plan manuals were finalized to assist in nationwide implementation.

The DVI plan for Ciudad Delgado continues in full execution and is being monitored by the DVI EC and the SVWG. The Ciudad Delgado DVI provided assistance to 129 victims of domestic violence (58 women, 8 men and 63 children). The Program continued to support and coordinate the work of approximately 40 NGO service providers at the Soyapango and Ciudad Delgado DVIs. The Program obtained USAID approval to issue small grants to three NGOs: ORMUSA (Soyapango), AMS (Ciudad

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Delgado), and FUNIPRI (Soyapango and Ciudad Delgado), all of which are executing the grants in support of the DVIs. The Program is currently reviewing proposals from three CSOs (ACAP, IMU, and SENDAS) interested in participating in the DVI model in San Salvador and Santa Ana.

Architectural plans for the San Salvador (Isidro Menendez Justice Center) and Santa Ana DVIs were completed with Program assistance. In addition, the SC requested the support of the Program for remodeling the selected locations. Program personnel continued to evaluate CSO proposals to work in the San Salvador and Santa Ana DVIs. The Program continued to work with ORMUSA (facilitating high-quality services to adult victims), and with FUNIPRI (facilitating high-quality services to minors) at the Soyapango DVI. The Program also initiated work with AMS to provide psychological therapy, legal support, and social services for adult victims at DVI-Ciudad Delgado. FUNIPRI is providing the same services for abused children at DVI-Ciudad Delgado.

Finally, during this period, the Program continued its assistance to strengthen the AGO/NCP in areas where DVIs are functioning to pursue domestic violence cases by sponsoring a Case-Prosecution workshop for eight NCP and AGO personnel.

Rape Crisis Center (RCC)

In this reporting period, the RCC-IML was opened to provide 24-hour integrated services to victims of sexual and gender violence in the IML. The RCC-IML Procedure Manual and victim-treatment protocols were developed and validated, and the Operational Plan was signed by the Program and the SC. Program equipment and salary assistance totaled $50,000 for this initiative. The Program selected the NGO, Déjame Ayudarte, to support the implementation of this activity via a small grant. In addition, Program personnel sponsored and conducted 13 days of training/mentoring for the 35 RCC- IML operational personnel. The RCC-IML received a donation of 300 "dignity kits" by UNPFA to distribute to RCC users, and the Center will be formally inaugurated on July 15, 2011. Program personnel initiated induction training for Déjame Ayudarte staff on June 1, 2011. During the first 10 days after opening (June 20-30), the RCC-IML handled 31 cases of sexual abuse.

The RCC model and structure will soon be replicated in the next location. The Program is awaiting the official selection of the next RCC site, which will most likely be the Santa Tecla office of the IML. In an effort to promote the RCC model, Program personnel assisted in the preparation of a promotional budget, protocols, and advertising bulletins during this period.

Strengthen the Institutional Capacity of AGO and NCP to Pursue Domestic, Gender-Based and

Sexual Violence Case

The Program sponsored two workshops with 18 participants to validate the model for the Victim- Assistance Unit at the AGO. In addition, on June 21, 2011, with Program advocacy and support, the AGO began developing detailed policies for dealing with domestic and sexual violence cases. Program personnel assisted in the development of case-monitoring methods, which will be included in the Slap implementation.

Program personnel conducted two new "Investigation and Case-Theory Development Methodology" courses for 23 participants. These courses were specifically designed for prosecutors of rape and sexual assault cases.

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Program personnel developed and conducted a course on domestic and sexual violence cases for CSO groups and local/community leaders (36 participants). The Program also conducted training for 34 participants in: awareness and prosecution of domestic and sexual violence crimes, victim treatment, and re-victimization and emotional issues.

I. Increased Access to Justice - The Program’s focused training for Justice Sector Administrative staff is being designed as part of the activity to strengthen the Centers for Attention to Users (CAUs) in Santa Ana, San Salvador (Isidro Menendez), the DPS Integrated Justice Center and Ciudad Delgado.

The first courses have been designed and will be given in July 2011.

The pilot court administration program is being initiated in Santa Ana, where a Case Distribution Office (ODP) and a strengthened CAU are being created. The purpose of the ODP is to achieve a more equitable distribution of criminal complaints filed by the AGO to the four Justice of the Peace Courts.

Computer and network equipment, a plasma television screen and limited office furniture were purchased and delivered. The necessary software was also designed, programmed and tested (with the assistance of the SC). The SC is in the process of renovating the physical space for the CAU and constructing a new physical structure for the ODP. The pilot will be inaugurated and will start functioning in the next reporting period. Preparatory work was started for the creation of an ODP at the Justice of the Peace level in San Salvador (Isidro Menendez), and to strengthen the CAUs in San Salvador (Isidro Menendez), in the DPS Integrated Justice Center and in Ciudad Delgado. Several meetings were held with mid-level managers in the SC, all of whom are on board with the proposed court administration changes.

The current political atmosphere in the SC and the in-fighting among the magistrates have created a difficult environment, because mid-level managers are hesitant to act without a certain level of consensus among magistrates to avoid being affiliated with one side of the internal conflict or another.

This has led to delays in the implementation of the new court administration models.

Workshops are being planned with consultant Rodrigo Jimenez to determine recommendations for the Mediation Centers, the CAUs and the DVIs to improve access to justice and to enhance judicial services for persons with physical, intellectual and emotional disabilities. Personnel of these models will be trained as well in how to provide better service to disabled persons and to avoid discrimination against such users. Recommendations for improved access will be made as a result of the workshops and presented to the SC for implementation.

J. Strengthen the Use of Court-Annexed and Other Types of Mediation - Several follow-up meetings were held with Soyapango Mediation Center (SMC) staff, Criminal Chamber staff, and Program personnel to identify and resolve problems. Several sessions were held with judges and judicial staff to disseminate information regarding the SMC and to increase the number of cases referred for mediations. The SMC has received 52 cases since it started functioning in March 2011. Of these, 90% were successfully mediated. A total of 47 (90%) of these were in the criminal area, two (4%) in civil, and three (6%) in family. One hundred percent of the agreements reached through mediation were eventually approved by the judges. The negotiated amounts of all mediation agreements exceeded $40,000.

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Team Building Workshop with Mediation Center

Staff, June 20 – 22, 2011.

The Program-sponsored tutoring program for SMC is now complete. Five mediators and five interns were trained and coached under this program. All Program-trained mediators and interns are now working at the

SMC.

Similar efforts are underway at the Isidro Menendez MC (IMMC). A tutoring program was successfully completed and eight mediators and eight interns were trained for the IMMC. Several follow-up meetings were held with the IMMC, the Criminal Chamber, and Program personnel to identify and resolve pertinent problems. The IMMC has received 111 cases since it started functioning in March 2011. A total of 47 % of these were in the criminal area, 13% in juvenile proceedings, and 40% in transit. Of these, 83% were successfully mediated. Ninety-nine percent of the agreements reached through mediation were eventually approved by the judges. The negotiated amounts of all mediation agreements exceeded $35,000.

K. Juvenile Justice (CARSI/INL) - The Program continued to support Juvenile Mediation and Restorative Justice Center (JMRJ)1, staff training. In this reporting period, two training activities were conducted for 15 Mediation Center personnel, as well as judges from the Juvenile Delinquency Court (JDC) and Juvenile Delinquency Executing Court (JDEC). Program personnel assisted in the development of the Procedural Manual for Case Referrals and the Restorative Justice Manual. Both manuals are being validated, although both are currently in use. Program personnel also assisted in the selection and training of JMRJ mediation personnel. Three mediators and a number of interns are now working at the JMRJ. In addition, the Program conducted several courses during this period. The specific topics included Victimology, Victim Assistance, and Restorative Justice with 15 participants each, and three workshops on Sensitization and Restorative Justice with 40 participants. In addition, Program personnel assisted the Juvenile Justice Office (JJO) in carrying out a three-day Basic Juvenile Justice course for 35 recipients.

The Program continued to monitor the case referral process in the JMRJ. Twenty five cases have been referred to the JMRJ and of these, 16 have been successfully conciliated and approved judicially.

Several sessions were held with JDC and JDEC judges and their staffs to disseminate information regarding the JMRJ and to increase the number of cases referred by judges, both in the initial 72 hour period (which is when most cases are referred) and in the investigation stage before trial.

Program personnel assisted in the development of case-resolution standards and procedures of restorative-justice techniques in individual cases. These standards will be validated with the JJWG in the next reporting period. Several cases were identified in the Fourth JDC for possible resolution using the restorative justice techniques.

Program personnel met with the AG to propose a Juvenile Unit pilot to increase the use of alternatives to trial in juvenile cases within the AGO. Program and AGO personnel compiled and presented statistical information supporting the creation of the pilot unit. The viability and success of this

The JMRJ is logistically integrated within IMMC.

Checchi and Company Consulting, Inc. Page 12 activity hinges entirely on AG approval. At a minimum, however, the Program will work with various offices of the AGO in the San Salvador Metropolitan Area (most likely San Salvador, Mejicanos and Apopa) to increase the use of mediation/conciliation in juvenile delinquency cases as well as in the use of restorative justice techniques. These activities will be implemented through a series of training courses offered through the AGO Prosecutor Training School to juvenile delinquency prosecutors and other AGO staff, starting in July 2011.

This is the start of the file's text. The full file is on GovTribe.

File details come from the government source that posted it. Updated Nov 14, 2017.