SOL-278-17-000007_Outreach_&_Communications_Project_signed_20161216.pdf

Request for Proposal (RFP) Issuance Date: December 16, 2016 Deadline for Receipt of Questions: December 20, 2016 at 3:00 p.m. Jordan time Deadline for Receipt of Proposals: January 18, 2017 at 3:00 p.m. Jordan time

SUBJECT: RFTOP Number: SOL-278-17-000007 USAID/Jordan Outhreach & Communications Project

The United States Government, represented by the U.S. Agency for International Development (USAID) Mission in Jordan (USAID/Jordan), is seeking proposals from qualified organizations to implement an activity entitled, “Jordan Outreach and Communications Project” (Jordan Outreach Project, or Project). The proposals will be evaluated based on the evaluation criteria contained in Section M.

The procurement will be conducted through full and open competition, for which the procedures for “contracting by negotiation, trade-off process” as set forth in Federal Acquisition Regulation (“FAR”) Part 15 will govern. All types of organizations (large or small organizations) meeting USAID source and nationality geographic code 937 are eligible to compete. In support of the Agency’s interest in expanding the number and sustainability of development partners, USAID encourages proposals from potential new partners.

USAID/Jordan intends to award a cost-plus-fixed-fee (CPFF) completion-type contract for a period of performance of 3 years, with an estimated amount in the range of $4,500,000 to $5,000,000.

Offerors are encouraged to read the entire solicitation. Pay special attention to Section L – Instruction to Offerors, and Section M – Evaluation Criteria.

Any questions and requests for clarification regarding this solicitation may be submitted electronically by the due date indicated above to the following email: as awaked@usaid.gov with a copy to jdominguez@usaid.gov. If substantive questions are received that affect the response to the solicitation, or if changes are made to the closing date and time, as well as other aspects of the RFP, this solicitation will be amended. Any ammendments to this solicitation will be issued and posted on the Federal Business Opportunities (FBO) website. Offerors are encouraged to check this website (http://www.fbo.gov) periodically as acknowledgement of any such amendment is required to accompany the Offeror’s proposal. It is the responsibility of the recipient of this solicitation document to ensure that it has been received from the Internet in its entirety and USAID bears no responsibility for data errors from transmission or conversion processes.

USAID/Jordan Outreach & Communitcations Project

CONTRACT

SECTION A –REQUEST FOR PROPOSAL (RFP)

USAID/Jordan Outreach & Communications Project

1 RFP Number SOL-278-17-000007

2 Date RFP Issued December 16, 2017

3 Issuing Office Acquisition and Assistance Office (AAO) USAID/Jordan

4 Contracting Officer(s)

Jaime Dominguez jdominguez@usaid.gov

5 Proposals to be Submitted to

Alla’a Sawaked asawaked@usaid.gov

6 Proposals Due January 18, 2017 at 3 p.m. Amman local time 7 Name of Firm TBD

RFP Questions to be Submitted by December 20, 2017 at 3:00 p.m.

Amman local time

To: asawaked@usaid.gov Cc: jdominguez@usaid.gov

1. THIS CONTRACT IS A RATED ORDER RATING PAGE OF PAGES

UNDER DPAS (15 CFR 700)

2. CONTRACT NUMBER 3. SOLICITATION NUMBER 4. TYPE OF SOLICITATION 5. DATE ISSUED 6. REQUISITION/PURCHASE NUMBER

SEALED BID (IFB)

NEGOTIATED (RFP)

7. ISSUED BY CODE 72000 8. ADDRESS OFFER TO (If other than Item 7)

NOTE: In sealed bid solicitations "offer" and "Offeror" mean "bid" and "bidder".

9. Sealed offers in original and _____________________________ copies for furnishing the supplies or services in the Schedule will be received at the place specified in Item 8, or if handcarried, in the depository located in until local time _______________________ (Hour) (Date)

CAUTION - LATE Submissions, Modifications, and Withdrawals: See Section L, Provision No. 52.214-7 or 52.215-1. All Offers are subject to all terms and conditions contained in this solicitation.

A. NAME B. TELEPHONE (NO COLLECT CALLS) C. E-MAIL ADDRESS

AREA CODE NUMBER EXT.

(X) SEC. DESCRIPTION PAGE(S) (X) SEC. DESCRIPTION PAGE(S)

PART I - THE SCHEDULE PART II - CONTRACT CLAUSES

A SOLICITATION/CONTRACT FORM I CONTRACT CLAUSES

B SUPPLIES OR SERVICES AND PRICES/COSTS PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACH.

C DESCRIPTION/SPECS./WORK STATEMENT J LIST OF ATTACHMENTS

D PACKAGING AND MARKING PART IV - REPRESENTATIONS AND INSTRUCTIONS

E INSPECTION AND ACCEPTANCE

F DELIVERIES OR PERFORMANCE

G CONTRACT ADMINISTRATION DATA L INSTR., CONDS., AND NOTICES TO OFFERORS

H SPECIAL CONTRACT REQUIREMENTS M EVALUATION FACTORS FOR AWARD

K

REPRESENTATIONS, CERTIFICATIONS AND OTHER

STATEMENTS OF OFFERORS

NOTE: Item 12 does not apply if the solicitation includes the provisions at 52.214-16, Minimum Bid Acceptance Period.

12. In compliance with the above, the undersigned agrees, if this offer is accepted within ________ calendar days (60 calendar days unless a different period is inserted by the Offeror) from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the price set opposite each item, delivered at the designated point(s), within the time specified in the schedule.

13. DISCOUNT FOR PROMPT PAYMENT 10 CALENDAR DAYS (%) 20 CALENDAR DAYS (%) 30 CALENDAR DAYS (%) CALENDAR DAYS (%)

(See Section I, Clause No. 52-232-8)

14. ACKNOWLEDGEMENT OF AMENDMENTS AMENDMENT NO. DATE AMENDMENT NO. DATE

(The Offeror acknowledges receipt of amendments to the SOLICITATION for Offerors and related documents numbered and dated:

CODE FACILITY

16. NAME AND TITLE OF PERSON AUTHORIZED TO SIGN OFFER15A. NAME AND

ADDRESS

OF OFFEROR

(Type or print)

15B. TELEPHONE NUMBER 17. SIGNATURE 18. OFFER DATE

AREA CODE NUMBER EXT.

15C. CHECK IF REMITTANCE ADDRESS IS DIFFERENT FROM

ABOVE - ENTER SUCH ADDRESS IN SCHEDULE

19. ACCEPTED AS TO ITEMS NUMBERED 20. AMOUNT 21. ACCOUNTING AND APPROPRIATIO

See Section G.10

22. AUTHORITY FOR USING OTHER THAN FULL AND OPEN COMPETITION: 23. SUBMIT INVOICES TO ADDRESS SHOWN IN ITEM

See Section G.8

24. ADMINISTERED BY (If other than Item 7) 25. PAYMENT WILL BE MADE BY

CODE CODE

26. NAME OF CONTRACTING OFFICER (Type or print) 27. UNITED STATES OF AMERICA 28. AWARD DATE

IMPORTANT - Award will be made on this Form, or on Standard Form 26, or by other authorized official written notice.

(Signature of Contracting Officer)

(REV. 9-97)

10. FOR INFORMATION CALL:

11. TABLE OF CONTENTS – see attached Table of Contents

STANDARD FORM 33

SOLICITATION, OFFER AND AWARD

SOLICITATION

OFFER (Must be fully completed by Offeror)

AWARD (To be completed by Government)

1 131N/A

SOL-278-17-000007

X

REQ-278-17-000020-000001

N/A

Jaime Dominguez 962‐6‐590 6796 jdominguez@usaid.gov

X X

X

X

X

X

X

X

See Section G.9

Jaime Dominguez Deputy Director, Acquisition & Assistance Office

Acquisition & Assistance Office (AAO) AmEmbassy Amman 6050 Amman Place Washington, DC 20521-6050

Acquisition & Assistance Office (AAO) AmEmbassy Amman 6050 Amman Place Washington, DC 20521-6050

Request for Proposals No. SOL-278-17-000007 USAID/Jordan Outreach and Communications Project vi

Contents

LIST OF ACRONYMS

PART I – SCHEDULE

SECTION B – SUPPLIES OR SERVICES AND PRICE/COSTS

B.1 PURPOSE

B.2 CONTRACT TYPE

B.3 ESTIMATED COST, FIXED FEE, AND OBLIGATED AMOUNT

B.4 BUDGET AND CEILING PRICE

B.5. INDIRECT COSTS

B.7. CANCELLATION PROCEDURES

B.8. FIXED FEE SCHEDULE ‐ FAR 52.216‐8 (JUN 2011)

SECTION C—STATEMENT OF WORK

SECTION D – PACKING AND MARKING

D.1 AIDAR 752.7009 MARKING (JAN 1993)

D.2 BRANDING POLICY AND STRATEGY

SECTION E – INSPECTION AND ACCEPTANCE

E.1 NOTICE LISTING CONTRACT CLAUSE INCORPORATED BY REFERENCE

E.2 INSPECTION AND ACCEPTANCE

SECTION F – DELIVERIES OR PERFORMANCE

F.1 NOTICE LISTING CONTRACT CLAUSES INCORPORATED BY REFERENCE

F.2 PERIOD OF PERFORMANCE

F.3 PLACE OF PERFORMANCE

F.4 AUTHORIZED WORK WEEK

F.5 KEY PERSONNEL

F.6 PERFORMANCE STANDARDS

F.8. ENVIRONMENTAL COMPLIANCE AND REPORTING

F.9 AIDAR 752.242‐70 PERIODIC PROGRESS REPORTS (OCT 2007)

F.10 LANGUAGE OF REPORTS AND OTHER OUTPUTS

F.11 AIDAR 752.7005 SUBMISSION REQUIREMENTS FOR DEVELOPMENT EXPERIENCE DOCUMENTS (SEPTEMBER

2013) 29

SECTION G – CONTRACT ADMINISTRATION DATA

G.1. CONTRACTING OFFICER’S AUTHORITY

G.2. ADMINISTRATIVE CONTRACTING OFFICER

G.3. CONTRACTING OFFICER’S REPRESENTATIVE

G.4 TECHNICAL DIRECTIONS/RELATIONSHIP WITH USAID

G.5 ACCEPTANCE AND APPROVAL

The designated Contracting Officer Representative must accept and approve all deliverables before receipt of payment to the Contractor vii

G.6 COUNTRY CLEARANCE

All travel to Jordan funded by this contract requires prior country clearance by USAID/Jordan. Country clearance requests must be made at least ten (10) business days in advance of the intended travel

G.7 AIDAR 752.7003 DOCUMENTATION FOR PAYMENT (NOV 1998)

G.8 INVOICING INSTRUCTIONS

G.9 PAYING OFFICE

G.10 ACCOUNTING AND APPROPRIATION DATA

G.11 CONTRACTOR SPECIFIC INFORMATION/POINT OF CONTACT

SECTION H – SPECIAL CONTRACT REQUIREMENTS

H.1 NOTICE LISTING CONTRACT CLAUSES INCORPORATED BY REFERENCE

H.2 AUTHORIZED GEOGRAPHIC CODE

H.3 AIDAR 752.225‐70 SOURCE AND NATIONALITY REQUIREMENTS (FEB 2012) (CLASS DEVIATION NO. OAA‐

DEV‐12‐01C)

H.4 SOVEREIGN RELATIONSHIPS

H.5 AIDAR 752.7007 PERSONNEL COMPENSATION (JULY 2007)

H.6 ADDITIONAL REQUIREMENTS FOR PERSONNEL COMPENSATION

H.7 EMPLOYMENT OF THIRD COUNTRY NATIONALS AND COOPERATING COUNTRY NATIONALS

H.8 U.S. CITIZENS REGISTRATION

H. 9 AMERICAN EMBASSY COMMUNITY SERVICE ASSOCIATION (AECSA)

H.10 AIDAR 752.7004 EMERGENCY LOCATOR INFORMATION (JUL 1997)

H.11 AIDAR 752.228‐70 MEDICAL EVACUATION (MEDEVAC) SERVICES (JUL 2007)

H.12 INSURANCE AND SERVICES

H.13 VALUE ADDED TAX (VAT) AND CUSTOMS DUTIES

H.14 REPORTING OF FOREIGN TAXES (JULY 2007)

H.15 ELECTRONIC PAYMENTS SYSTEM

H.16 AIDAR 752.245.71 TITLE TO AND CARE OF PROPERTY

H.17 NON‐EXPENDABLE PROPERTY PURCHASES AND INFORMATION TECHNOLOGY RESOURCES

H.18 CONTRACTOR’S USE OF PROJECT VEHICLES

H.19 GOVERNMENT FURNISHED FACILITIES OR PROPERTY

H.20 CONFIDENTIALITY AND OWNERSHIP OF INTELLECTUAL PROPERTY

H.21 DISCLOSURE OF INFORMATION

H.22 USAID DISABILITY POLICY ‐ ACQUISITION (DECEMBER 2004)

H.23 AIDAR 752.7032 INTERNATIONAL TRAVEL APPROVAL AND NOTIFICATION REQUIREMENTS (APR 2014) .. 48

H.24 BUSINESS CLASS TRAVEL

H.25 FOREIGN GOVERNMENT DELEGATIONS TO INTERNATIONAL CONFERENCES (JUNE 2012)

H.26 CONFERENCE PLANNING AND REQUIRED APPROVALS (AUGUST 2013)

H.27 COMPLIANCE WITH ADS 252 & 253 – PARTICIPANT TRAINING AND RESULTS AND INFORMATION

NETWORK (TRAINET)

H.28 SUBMISSION OF DATASETS TO THE DEVELOPMENT DATA LIBRARY (DDL) (OCTOBER 2014)

H.29 LANGUAGE REQUIREMENTS

H.30 USAID IMPLEMENTING PARTNER NOTICES (IPN) PORTAL FOR ACQUISITION (JULY 2014)

H.31 LOGISTIC SUPPORT

H.32 PRESS AND PRESS RELATIONS

H.33 USAID FINANCED THIRD‐PARTY WEB SITES (AUGUST 2013)

viii

H.34 ACCESS TO USAID FACILITIES AND USAID’S INFORMATION SYSTEMS (AUGUST 2013)

H.35 PREVENTING TERRORIST FINANCING – IMPLEMENTATION OF E.O. 13224 (AUG 2013)

H.36 ADS 302.3.5.9 NONDISCRIMINATION (JUN 2012)

H.37 STANDARDS OF CONDUCT – IMPROPER BUSINESS PRACTICES

H.38 PROHIBITION AND ASSISTANCE TO DRUG TRAFFICKING

H.39 ORGANIZATIONAL CONFLICT OF INTEREST

H.40 CONFLICTS OF INTEREST

H.41 ENVIRONMENTAL COMPLIANCE

H.42 CONSENT TO SUBCONTRACT

H.43 COMPETITION AND SUBCONTRACTING

H.44 ELECTRONIC SUBCONTRACTING REPORTING SYSTEM (ESRS) SF 294 – SUBCONTRACTING REPORT FOR

INDIVIDUAL CONTRACTS AND SF 295 – SUMMARY CONTRACTING REPORT

H.45 INVESTMENT PROMOTION

H.46 MEETINGS WITH GOVERNMENT OF JORDAN MINISTERS

PART II – CONTRACT CLAUSES

SECTION I – CONTRACT CLAUSES

I.1 NOTICE LISTING CONTRACT CLAUSES INCORPORATED BY REFERENCE

I.2. FAR 52.252‐2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

I.3 52.203‐13 CONTRACTOR CODE OF BUSINESS ETHICS AND CONDUCT (OCT 2015)

I.5. 52.203‐99 PROHIBITION ON CONTRACTING WITH ENTITIES THAT REQUIRE CERTAIN INTERNAL

CONFIDENTIALITY AGREEMENTS (DEVIATION 2015‐02) (APR 2015)

I.6 52.204‐1 APPROVAL OF CONTRACT (DEC 1989)

I.7 52.215‐19 NOTIFICATION OF OWNERSHIP CHANGES (OCT 1997)

I.8 52.215‐23 LIMITATIONS ON PASS‐THROUGH CHARGES (OCT 2009)

I.9 52.209‐9 UPDATES OF PUBLICLY AVAILABLE INFORMATION REGARDING RESPONSIBILITY MATTERS (JUL

2013)

I.10 52.216‐7 ALLOWABLE COST AND PAYMENT (JUNE 2013)

I.11 52.216.25 CONTRACT DEFINITIZATION (OCT 2010)

I.11 52.229‐8 TAXES – FOREIGN COST‐REIMBURSEMENT CONTRACTS (MAR 1990)

I.12 52.244‐2 SUBCONTRACTS (OCT 2010) – ALTERNATIVE I (JUN 2007)

I.13 52.247‐67 SUBMISSION OF TRANSPORTATION DOCUMENTS FOR AUDIT (FEB 2006)

I.14 752.219‐70 USAID MENTOR‐ PROTÉGÉ PROGRAM (JUL 2007)

I.15 FAR 52.222.50 COMBATING TRAFFICKING IN PERSONS (MAR 2015)

I.16 FAR 52.252‐4 ALTERATIONS IN CONTRACT (APR 1984)

I.17 AIDAR 752.209‐71 ORGANIZATIONAL CONFLICTS OF INTEREST DISCOVERED AFTER AWARD (JUN 1993) 87

I.18 AIDAR 752.7038 NONDISCRIMINATION AGAINST END‐USERS OF SUPPLIES OR SERVICES (OCT 2016)

PART III – LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACHMENTS

SECTION J – LIST OF ATTACHMENTS

PART IV – REPRESENTATIONS AND INSTRUCTIONS

SECTION K – REPRESENTATIONS, CERTIFICATIONS, AND OTHER STATEMENTS OF OFFERORS

K.1 NOTICE LISTING CONTRACT CLAUSES INCORPORATED BY REFERENCE

ix

K.2 52.204‐8 ANNUAL REPRESENTATIONS AND CERTIFICATIONS (DEC 2014)

K.3 52.204‐20 PREDECESSOR OF OFFEROR (JUL 2016)

K.4 INSURANCE ‐ IMMUNITY FROM TORT LIABILITY

K.5 AGREEMENT ON, OR EXCEPTIONS TO, TERMS AND CONDITIONS

K.6 52.209‐5 CERTIFICATION REGARDING RESPONSIBILITY MATTERS (APR 2010)

K.6 52.209‐7 INFORMATION REGARDING RESPONSIBILITY MATTERS (JUL 2013)

K.7 52.209 .XX‐ REPRESENTATION BY CORPORATION REGARDING A DELINQUENT TAX LIABILITY OR A FELONY

CRIMINAL CONVICTION (DEVIATION OAA‐DEV‐14‐02C) (AUGUST 2014)

K.8 52.215‐6 PLACE OF PERFORMANCE (OCT 1997)

K.8 52.222‐22 PREVIOUS CONTRACTS AND COMPLIANCE REPORTS (FEB 1999)

K.9 52.222‐25 AFFIRMATIVE ACTION COMPLIANCE (APR 1984)

K.10 52.225‐18 PLACE OF MANUFACTURE (MAR 2015)

K.11 52.225‐25 PROHIBITION ON CONTRACTING WITH ENTITIES ENGAGING IN SANCTIONED ACTIVITIES

RELATING TO IRAN‐‐REPRESENTATION AND CERTIFICATION (DEC 2012)

K.11 52.230‐1 COST ACCOUNTING STANDARDS NOTICES AND CERTIFICATION (MAY 2012)

K.12 52.222‐56 CERTIFICATION REGARDING TRAFFICKING IN PERSONS COMPLIANCE PLAN (MARCH 2015) .. 104

K.13 52.230‐7 PROPOSAL DISCLOSURE – COST ACCOUNTING PRACTICE CHANGES (APR 2005)

K.14 AGREEMENT ON OR EXCEPTIONS TO, TERMS AND CONDITIONS

K.15 SIGNATURE

SECTION L ‐ INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS

L.1 NOTICE LISTING SOLICITATION PROVISIONS INCORPORATED BY REFERENCE

L.2 52.215‐1 INSTRUCTIONS TO OFFERORS—COMPETITIVE ACQUISITION (JAN 2004)

L.3 FAR 52.214‐35 SUBMISSION OF OFFERS IN U.S. CURRENCY (APR 1991)

L.4 52.233‐2 SERVICE OF PROTEST (SEPT 2006)

L.5 52.252‐1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB 1998)

L.6 QUESTIONS AND CLARIFICATIONS

L.7 GENERAL INSTRUCTIONS TO OFFERORS

L.7.1 General

L.7.2 Delivery Instructions

L.7.3 Format and Presentation

L.7.4 Closing Date And Time

L.7.5 Government Obligation

L.7.6 Pre‐Award Survey

L.7.7 Offer Acceptability

L.7.8 Accurate and Complete Information

L.7.9 Offer Expiration

L.7.10 Proposal Preparation Costs

L.9 INSTRUCTIONS FOR THE PREPARATION OF THE ORAL PRESENTATION

L.10 INSTRUCTIONS FOR THE PREPARATION OF THE COST PROPOSAL

L.11 INSTRUCTIONS FOR PREPARATION OF THE BRANDING IMPLEMENTATION AND MARKING PLANS

L.12 GOVERNMENT OBLIGATION

SECTION M ‐ EVALUATION FACTORS FOR AWARD

M.1 GENERAL INFORMATION

x

M.2 TECHNICAL PROPOSAL EVALUATION CRITERIA

M.3 ORAL PRESENTATION

M.4 COST PROPOSAL EVALUATION

M.5 DETERMINATION OF THE COMPETITIVE RANGE AND CONTRACT AWARD

ix

LIST OF ACRONYMS

AMEP ‐ Activity Monitoring and Evaluation Plan CDCS ‐ Country Development Cooperation Strategy COR ‐ Contracting Officer’s Representative GIS ‐ Geographical information system GoJ ‐ Government of Jordan GPS ‐ Global Positioning System IP ‐ Implementing Partner NGOs ‐ Non‐Governmental Organizations PRO ‐ Program Office (USAID/Jordan) SOW ‐ Statement of Work USAID ‐ United States Agency for International Development USG ‐ United States Government

SECTION C – PAGE 12

PART I – SCHEDULE

SECTION B – SUPPLIES OR SERVICES AND PRICE/COSTS

B.1 PURPOSE

The purpose of this contract is to provide technical assistance and services as described in detail in Section C – Statement of Work for the implementation of the United States Agency for International Development’s mission to Jordan (USAID/Jordan)’s Outreach and Communications Project (Jordan Outreach Project).

B.2 CONTRACT TYPE

This is a Cost‐Plus‐Fixed‐Fee (CPFF) completion‐type contract. In accordance with FAR 16.306(d), for the consideration set forth in the contract, the Contractor must achieve the performance objectives and deliverables or outputs described in the Statement of Work located in Section C, in accordance with the performance standards specified therein and all reports and deliverables set forth in Section F. The Contractor must also comply with all other contract requirements.

B.3 ESTIMATED COST, FIXED FEE, AND OBLIGATED AMOUNT

(a) The total estimated cost and ceiling for the performance of the work required hereunder, exclusive of fixed fee, if any, is $ (TBD). The fixed fee, if any, is $(TBD). The estimated cost plus fixed fee, if any, is $(TBD). USAID will not pay the Contractor any sum in excess of the total estimated cost.

(b) Within the estimated cost plus fixed fee (if any) specified in paragraph (a) above, the amount currently obligated and available for reimbursement of allowable costs incurred by the Contractor (and payment of fee, if any) for performance hereunder is $(TBD). The Contractor must not exceed the aforesaid obligated amount and unless authorized by the Contracting Officer in accordance with Federal Acquisition Regulation (FAR) 52.232‐22, entitled, “Limitation of Funds.”

(c) Funds obligated hereunder are anticipated to be sufficient through (TBD).

B.4 BUDGET AND CEILING PRICE

DESCRIPTION OUTREACH BASE

PROJECT

TOTAL CPFF (USD)

Direct Cost $TBD $TBD

Indirect Cost $TBD $TBD

Fixed Fee $TBD $TBD

TOTAL (CPFF USD) $TBD $TBD

SECTION C – PAGE 13

The Contractor will make no change in its established method of classifying or allocating indirect costs without the prior written approval of the Contracting Officer.

B.5. INDIRECT COSTS

The contract clause entitled “Allowable Cost and Payment (June 2011)”, FAR 52.216‐7, specifies that the indirect cost rates must be established for each of the Contractor’s accounting periods that apply to this contract. Pending establishment of revised provisional or final indirect cost rates, allowable indirect costs must be reimbursed on the basis of the following negotiated provisional or predetermined rates and the appropriate bases pursuant to the contractor’s current executed negotiated Indirect Cost Rate

Agreement:

(To be determined at time of award)

Description Rate Base Type Period

TBD TBD 1/ 1/ 1/

TBD TBD 2/ 2/ 2/

1/ Base of Application: TBD

Type of Rate: TBD

Period: TBD

2/ Base of Application: TBD

Type of Rate: TBD

Period: TBD

Note: The Contractor is allowed to recover applicable indirect costs (i.e., overhead, G&A, etc.) on other direct costs (ODCs), if it is part of the Contractor’s usual accounting procedures, consistent with FAR Part

31, and Negotiated Indirect Cost Rate Agreement (NICRA). Indirect costs shall not be allowed for local organizations. All costs for local organizations shall be budgeted and billed as direct costs.

B.6. COST REIMBURSABLE

The US dollar costs allowable must be limited to reasonable, allocable and necessary costs determined in accordance with FAR 31 (Contract Cost Principles), 2 CFR 220 (Cost Principles for Educational

Institutions), 2 CFR 230 (Cost Principles for Non‐Profit Organizations), FAR 52.216‐7 (Allowable Cost and

Payment), FAR 52.216‐8 (Fixed Fee), if applicable, and AIDAR 752.7003, Documentation for Payment.

B.7. CANCELLATION PROCEDURES

This Activity is considered non‐severable, and is therefore a multi‐year contract as defined in FAR

17.103. Therefore, this contract is subject to the requirements of FAR 17.106.

This is a CPFF type contract where the contractor is authorized to be reimbursed for all costs which are allowable in accordance with FAR 52.216‐7, “Allowable Costs and Payment”. Therefore, the contractor will not incur any costs which would have been amortized over the life of the contract should the

SECTION C – PAGE 14

contract be cancelled in accordance with FAR 52.217‐2. Therefore, the cancellation ceiling for each cancellation date is per the below:

Cancellation Date Cancellation Ceiling*

Contract Year 2: TBD TBD

Contract Year 3: TBD TBD

* Amount will be reconfirmed within 90 calendar days of contract award.

B.8. FIXED FEE SCHEDULE ‐ FAR 52.216‐8 (JUN 2011)

(a) The Government shall pay the Contractor for performing this contract the fixed fee specified in the Schedule.

(b) Payment of the fixed fee shall be made as specified in the Schedule; provided that the Contracting Officer withholds a reserve not to exceed 15 percent of the total fixed fee or $100,000, whichever is less, to protect the Government’s interest. The Contracting Officer shall release 75 percent of all fee withholds under this contract after receipt of an adequate certified final indirect cost rate proposal covering the year of physical completion of the cohis contract, provided the Contractor has satisfied all other contract terms and conditions, including the submission of the final patent and royalty reports, and is not delinquent in submitting final vouchers on prior years’ settlement. The Contracting Officer may release up to 90 percent of the fee withholds under this contract based on the Contractor’s past performance related to the submission and settlement of final indirect cost rate proposals.

Fee Schedule:

Payment Schedule Fixed Fee Percentage

Monthly TBD

[END OF SECTION B]

SECTION C – PAGE 15

SECTION C—STATEMENT OF WORK

C.1 BACKGROUND

The strategic objective of the anticipated three year $4.5‐5 million Outreach and Communication Support project is to increase awareness about the purpose and impact of USAID (Mission) investments in Jordan. The project will support USAID/Jordan’s Country Development Cooperation Strategy (CDCS) goals and strategic communication objectives by engaging with Mission staff, implementing partners (IPs) and any other applicable counterparts from the government, private sector and civil society to strengthen perceptions about USAID and the U.S. government.

Millions of Jordanians have benefitted from six decades of USAID investments focused on democracy and governance, economic development and energy, education and youth, population and family health and water resources and the environment. Recognizing the requirement in the Foreign Assistance Act of 1961 to inform host‐country audiences receiving U.S. government assistance, USAID/Jordan is committed to increasing awareness among Jordanians about the United States as a key development partner for the Government of Jordan (GOJ). The U.S. Government views communicating USAID’s development impact as a key foreign policy tool in strengthening the US’ relationship with the Jordanian people.

In order to sustain outreach efforts, USAID/Jordan developed its first Communication and Outreach Strategy in 2004. The strategy included the establishment of a dedicated outreach team to focus on outreach, market research and the development of promotional materials and print and broadcast media to tell USAID’s story. In 2006 and 2007, USAID/Jordan conducted an outreach campaign targeting lower‐middle income Jordanians to promote a message of how USAID activities benefited Jordanians.

This campaign was expanded upon between 2010 and 2013, but with greater emphasis on targeting Jordanian youth. The broad reach media campaign highlighted USAID projects under the slogan, “Unlimited Dreams.” According to consumer research conducted in 2013, historic outreach efforts by USAID/Jordan have culminated in an increase (17 percent in 2006 to 46 percent in 2013) in general public awareness about USAID and the positive impact of USAID activities.

USAID/Jordan must continue to build upon these gains, particularly during this critical time of regional instability. The ongoing Syrian crisis has greatly affected Jordan; however, despite these challenges, Jordan has maintained a strong partnership with the US and US assistance to the Kingdom of Jordan has only increased. International media attention on the Syrian crisis and humanitarian response represents an opportunity to highlight USAID bilateral assistance to Jordan. Overall, outreach and communication efforts continue to be essential in supporting the Mission’s development objectives and demonstrating commitment to support the GOJ in meetings its development goals.

C.2 USAID/JORDAN STRATEGIC COMMUNICATION PLAN

USAID/Jordan developed its most recent Strategic Communication Plan in February 2016. The plan dovetails with the Middle East Strategic Regional Outreach Plan, developed in response to the Middle East 2020 White Paper which recommends more effective outreach efforts to raise host‐country

SECTION C – PAGE 16

awareness on the U.S. Government’s (USG) investment in the region. Per the Strategic Communication Plan, USAID/Jordan’s overarching strategic communications objective is:

Increased host country citizens’ comprehension that USAID provides foreign assistance to Jordan.

The Plan targets broad outreach to populations in areas including poverty pockets, urban areas outside of Amman, northern governorates and other areas heavily populated by Syrian refugees, and southern governorates. Specifically, USAID/Jordan will focus its strategic communication efforts on community leaders (including imams and tribal leaders), parliamentarians and local government officials, and youth.

Secondary audiences include those who are not engaged via social media and traditional media channels but are beneficiaries, or potential beneficiaries of projects, as well as to populations in communities most susceptible to increased stressors and tensions that could result in violence and instability.

The Strategic Communication Plan seeks to communicate the following modified core message, based on the Agency’s core message:

We partner to end poverty and promote resilient, democratic societies while advancing our security and prosperity.

This message should lie at the heart of all USAID/Jordan outreach and communications activities and materials – including events, social media, speeches, media campaigns, press releases, and success stories. It is the role of each of these tools to address how USAID/Jordan’s efforts contribute to the Agency’s core message and objectives by way of the below Mission‐specific statements:

USAID is partnering with the Government of Jordan to improve prosperity, accountability and equality for a stable, democratic Jordan.

The USG is Jordan’s biggest partner in addressing the Syrian refugee crisis. USAID is working side by side with the Government of Jordan to improve livelihoods, educational quality and access to health services for both Jordanians and Syrians.

C.3 STATEMENT OF WORK

The United States provides historic levels of bilateral assistance to Jordan, over $1.6 billion in 2016 ‐ roughly half of which is USAID funding. USAID/Jordan is the largest USAID Mission in the world by programming budget ‐ $812 million in 2016 ‐ as well as one of the most high profile. In 2015, the U.S.

Embassy in Jordan received an average of four VIP visits per week, including the Secretary of State, numerous delegations of members of the U.S. Congress and other high‐level government officials. Many of these trips include events involving ‐ or site visits to ‐ USAID‐funded projects. It is imperative that USAID/Jordan illustrate the impact of its work not only to host‐country publics, but also to the American taxpayers who fund our work and the U.S. lawmakers and leaders whose policy decisions govern our work.

As such, USAID seeks to identify a Contractor to deliver a broad range of services to meet our outreach needs in Jordan. Taking into consideration the target audiences’ needs, culture, understanding, and habits, the Contractor will execute USAID/Jordan’s public relations and outreach strategy for a three‐ year period. The Contractor will possess the flexibility in providing goods and services to meet previously unscheduled or last‐minute demands related to events, high‐level visits and other extenuating

SECTION C – PAGE 17

circumstances. The Contractor must be able to utilize innovative and creative approaches to respond effectively and efficiently to the demands of USAID/Jordan.

Public events can range in scale from a simple ribbon‐cutting inaugurating the completion of an infrastructure project, such as a wastewater treatment plant or school expansion, to a complex, extraordinary event, such as the visit of the First Lady of the United States. The level of U.S. government representation is typically the USAID Mission Director or U.S. Ambassador, but high‐level visits can include Agency leadership from Washington, DC, such as the USAID Administrator or Associate Administrator, or even higher levels of U.S. government leadership, such as the Vice President of the United States, who visited with the Second Lady in March 2016.

Typical event support services include management of all logistics, including coordinating with USAID, project and venue/vendor staff; audiovisual support; branding, banners and decorations; media management; translation services (written and oral); and photography. Special circumstances sometimes dictate additional or unusual requests, such as provision of teleprompters; renting backup electricity generators; building press risers and staging; and other custom requests.

Special events often involve weeks of planning and are sometimes canceled at the last minute due to extenuating circumstances. Alternatively, the Contractor will also be called upon for last‐minute requests for event support, or VIP visits planned with a few business days to prepare.

Outreach activities highlight USAID’s activities and will be executed in collaboration with USAID’s technical offices and implementing partners. The Contractor will work with USAID counterparts, contractors and grantees to stage outreach events and produce strong messaging that supports USAID’s goals. The Contractor will ensure that USAID’s Branding and Marking standards are met. A complete understanding and adherence to USAID’s Branding and Marking guidelines is essential (see https://www.usaid.gov/branding for more information.)

C.3.1 TECHNICAL REQUIREMENTS

The Contractor will be able to provide high quality goods and services continuously through the life of project, as per the following three major components.

A. Outreach Support Services (approximately 45 percent level of effort)

The provision of outreach support and event management services for Mission events will be a major focus of the Contractor’s outreach and communication work. The Contractor will work closely with Mission staff, particularly the Development Outreach and Communications team (DOC), and coordinate with technical offices to ensure that events effectively deliver the Mission’s outreach messages.

As indicated in Section C.3, USAID/Jordan experiences a high volume of outreach and communications activities, many of which are unpredictable and last minute in nature. Therefore, USAID can provide only a snapshot of previous activity and not an illustrative schedule of future events. In the past nine months, USAID has organized an average of one conference/working group meeting per month, approximately six project events per month (which entail photography; interpretation; audiovisual, A/V support; setup; etc.), and has supported or hosted VIP visits approximately once per month. Written translation requests are required on a near‐daily basis, additional live translation and photography services approximately three times a month, graphic design services once a month, and video

SECTION C – PAGE 18

production approximately five times in a year. Outreach support services have historically comprised approximately 45 percent of the Contractor’s efforts, creative content development has comprised approximately 45 percent level of effort and media analysis approximately 10 percent.

Outreach support services will include (but are not limited to):

Event logistics support. To serve ongoing Mission needs ranging from A‐to‐Z planning to ad‐hoc services, including A/V support, branding/decorations, setup and registration.

Photography. To maintain a library of high‐quality photos with pertinent details, such as event title, date, location, names of the people in the photo and the photographer’s name, for Mission use.

Written translation and oral interpretation capabilities. To support routine and often immediate support from English to Arabic and vice versa. Translation services will be subject to quality control by USAID/Jordan. However, all translators should be thoroughly vetted by the Contractor in advance. The Contractor should propose specific qualifications and measures that will be taken to ensure quality translation services.

Public affairs and press management. To demonstrate significant experience managing Jordanian and regional news‐media personnel. The Contractor should have relationships with leading media outlets to generate media attention for events and ensure that USAID messaging is disseminated appropriately and broadly.

Materials production. To include high‐quality printing (handouts, posters, rollups, banners etc).

In addition to events, the Contractor will be expected to respond to ad‐hoc requests and work with USAID staff to develop and produce informational materials that are needed for special visits or occasions.

Production of quality USAID‐branded premium items. To include high‐quality promotional merchandise (pens, notebooks, flash drives, etc). The Contractor will help identify appropriate materials for promotional distribution, and will be responsible for the design, production and dissemination of branded items at events.

B. Creative Content Development (approximately 45 percent level of effort)

Developing human interest stories is a second key component of creating public awareness and telling our story. In addition to outreach events, the Contractor will work with USAID staff to develop creative content in various forms, including written media, photos, infographics, videos, etc. The Contractor will ensure that creative content developed is sensitive to local cultural, political and social considerations and delivered appropriately depending upon the local context. The Contractor will work in collaboration with USAID to identify outlets, including social, in order to disseminate the content.

Creative content development often occurs in tandem with USAID events and may be as simple as designing an infographic or logo for an event or conference but may also extend to video production or more long‐term and robust mass media campaigns with sustained marketing and branding.

Creative content development will include (but is not limited to):

Graphic design

Design of display and event materials (such as banners, posters, signs, photo exhibitions, etc.)

Design of awards and gift items (such as notebooks, folders, caps, etc.)

SECTION C – PAGE 19

Website design

Creative film and video production. The Contractor should be able to exercise creativity and innovation in developing graphics and video content.

Creative copywriting and content development in both English and Arabic, specifically for use on social media (examples include infographics, short videos, photos and captions and short “success story” narratives). The Contractor should have experience providing professional social media services, especially Facebook, Twitter and Instagram. The Contractor should have experience delivering content in various governorates across Jordan and be aware of local context and related considerations.

C. Media Analysis (approximately 10 percent level of effort)

To better inform the strategic position of USAID messaging, the Contractor will be responsible for providing media analysis and other measurements of outreach effectiveness. The Contractor should incorporate their analysis in reporting deliverables to USAID, including quarterly and annual reports. The analysis should cover elements such as (but not limited to): how the Jordanian media portrays USAID – positively, negatively or neutral; what type of media coverage is occurring – traditional versus social – by locale; the level of influence of reporters, bloggers, columnists and other journalists who cover USAID;

what sectors are being covered and how often, which governorates are being covered, using what types of media, and how often; and how USAID’s message is being reported. Media analysis should include (but is not limited to):

Media tracking and analysis, including traditional (print, broadcast, web) and social media.

Market evaluation and analysis of USAID strategic communication positioning.

Pre‐ and post‐campaign or event surveys to assess results and gauge changes in level of awareness.

C.3.2 ADDITIONAL INFORMATION AND SPECIAL CONSIDERATIONS

A. Commencement Date

The contract is anticipated to commence no later than September 1, 2017. The Contractor must possess the ability to provide immediate support and services for events and other USAID needs to include translation, photography, event set‐up, and printing and distribution of promotional materials.

B. Flexibility and Immediate Response

The Contractor will be required to be flexible and agile in responding immediately with reliable, high quality performance to USAID/Jordan’s standards, particularly in providing outreach support services.

(See C.3.1.A, above)

C. USAID Standards and Approvals

During the startup conference, the Contractor and USAID will agree on a list of standard support services (such as translation, photography, installing existing banners/display materials, printing documents, providing podiums, providing sound systems, production of promotional materials) that will not be subject to prior approval from the COR. Non‐standard support services (such as videography, production

SECTION C – PAGE 20

of awards, reordering mass distribution and VIP premium items) will be subject to prior approval from the COR.

D. Technical Direction and Monitoring

The Contractor will work extensively with USAID/Jordan staff, both with the COR and technical offices.

The Contractor will work with the USAID DOC office, particularly the Social Media and Web Development Specialist, in all items related to producing videos and social media.

E. Sub‐Contracts

The Contractor may propose subcontracts for the provision of goods and services as outlined in Section C, and may propose a subcontract to monitor progress and perform other duties for the successful fulfillment of this contract. If a subcontractor or other outsourcing mechanism is used, USAID must approve this sub‐award.

F. Additional Considerations

All materials must be translated into both Arabic and English.

All USAID‐funded projects and activities are exempted from sales tax and other fees and duties in Jordan. It is the Contractor’s responsibility to ensure receipt and recording of appropriate documentation to fulfill this requirement, and to immediately bring any problems encountered in this regard to the attention of the COR.

All photographic images, sketches, designs, films, plates, promotional materials and videos will become the property of USAID.

[END OF SECTION C]

SECTION D – PAGE 21

SECTION D – PACKING AND MARKING

D.1 AIDAR 752.7009 MARKING (JAN 1993)

(a) It is USAID policy that USAID‐financed commodities and shipping containers, and project construction sites and other project locations be suitably marked with the USAID emblem. Shipping containers are also to be marked with the last five digits of the USAID financing document number. As a general rule, marking is not required for raw materials shipped in bulk (such as coal, grain, etc.), or for semi‐finished products which are not packaged.

(b) Specific guidance on marking requirements should be obtained prior to procurement of commodities to be shipped, and as early as possible for project construction sites and other project locations. This guidance will be provided through the COR technical office indicated on the cover page of this contract, or by the Mission Director in the Cooperating Country to which commodities are being shipped, or in which the project site is located.

(c) Authority to waive marking requirements is vested with the Regional Assistant Administrators, and with Mission Directors.

(d) A copy of any specific marking instructions or waivers from marking requirements is to be sent to the Contracting Officer; the original should be retained by the Contractor.

D.2 BRANDING POLICY AND STRATEGY

The branding strategy for this contract, as specified in USAID ADS 320.3.2.1 is as follows:

Activity Name: USAID/Jordan Outreach and Communications Project (Jordan Outreach Project)

Branding Strategy: The Contractor will use full branding and the USAID tagline “From the American People” on materials and communications, which may be translated into local languages as appropriate.

Co‐branding and no branding will only be considered on a case‐by‐case basis as considered appropriate by the Contracting Officer’s Representative (COR) and Contracting Officer (CO).

Desired Level of Visibility: USAID identity must be prominently displayed in: commodities or equipment;

infrastructure projects; printed, audio, visual or electronic public communications; studies, reports, publications, web sites, and promotional and informational products; and events.

The Contractor must comply with the requirements of the policy directives and required procedures outlined in USAID Automated Directive System (ADS) 320.3.2 “Branding and Marking in USAID Direct Contracting” at http://www.usaid.gov/ads/policy/300/320; and USAID "Graphic Standards Manual" available at www.usaid.gov/branding, or any successor branding policy.

In accordance with ADS 320.3.2 Branding and Marking in USAID Direct Contracts, USAID policy is to require exclusive branding and marking in USAID direct acquisitions. “Exclusive Branding” means that the program is positioned as USAID’s, as showcased by the project name (e.g. “The USAID/Jordan Cities Implementing Transparent, Innovative, and Effective Solutions Activity). “Exclusive Marking” means

SECTION E ‐ 22

Contractors may only mark USAID‐funded programs, projects, activities, public communications, and commodities with the USAID Standard Graphic Identity and, where applicable, the host‐country government or ministry symbol or another U.S. Government logo.

It is USAID’s policy that Contractors’ and subcontractors’ corporate identities or logos must not be used on USAID‐funded project materials.

[END OF SECTION D]

SECTION E ‐ 23

SECTION E – INSPECTION AND ACCEPTANCE

E.1 NOTICE LISTING CONTRACT CLAUSE INCORPORATED BY REFERENCE

The following contract clauses pertinent to this section are hereby incorporated by reference (by Citation Number, Title, and Date) in accordance with the clause at FAR "52.252‐2 CLAUSES INCORPORATED BY REFERENCE" in Section I of this contract. See http://acquisition.gov/far/index.html for electronic access to the full text of a clause.

NUMBER TITLE DATE

FEDERAL ACQUISITION REGULATION (48 CFR Chapter 1)

52.246‐5 INSPECTION SERVICES‐‐COST‐REIMBURSEMENT APR 1984

E.2 INSPECTION AND ACCEPTANCE

USAID inspection and acceptance of all services, reports and other required deliverables or outputs under this proposed contract must take place at:

USAID/Jordan Program Office (PRO) Amman, Jordan 6050 Amman Place

USAID reserves the right to inspect and accept any services, reports, and other required deliverables or outputs where the services are performed and where report and deliverables or outputs are produced or submitted. The Contacting Officer has delegated authority to inspect and accept all services, reports and required deliverables or output to the Contracting Officer Representative (COR) listed in Section G.

[END OF SECTION E]

SECTION F – PAGE 24

SECTION F – DELIVERIES OR PERFORMANCE

F.1 NOTICE LISTING CONTRACT CLAUSES INCORPORATED BY REFERENCE

The following contract clauses pertinent to this section are hereby incorporated by reference (by Citation Number, Title, and Date) in accordance with the clause at FAR "52.252‐2 CLAUSES INCORPORATED BY REFERENCE" in Section I of this contract. See FAR 52.252‐2 for an internet address (if specified) for electronic access to the full text of a clause.

NUMBER TITLE DATE

FEDERAL ACQUISITION REGULATION (48 CFR Chapter 1)

52.242‐15 STOP‐WORK ORDER AUG 1989

ALTERNATE I APR 1984

F.2 PERIOD OF PERFORMANCE

The period of performance for this contract is three years (3) commencing from (To be completed at the time of award) and concluding on (To be completed at the time of award).

F.3 PLACE OF PERFORMANCE

The contract place of performance is Jordan.

F.4 AUTHORIZED WORK WEEK

The Contractor is authorized up to a 5‐day workweek for long‐term staff in the field and 6‐day workweek for short‐term advisors in the field with no premium pay. This contract does not allow work in excess of 5 days per week without prior written approval by USAID’s Contracting Office Representative (COR), including overtime which is authorized under this contract.

F.5 KEY PERSONNEL

1. The Contractor must furnish one key personnel identified below, considered essential for implementation of this contract. The Project Director shall be an employee of the prime Contractor rather than a subcontractor (if applicable).

Key Personnel Position

Key Personnel Position Name of Individual

Project Director TBD (included at time of award)

TBD (between 3‐5 to be proposed; see Section L.8.5.a) TBD (included at time of award)

SECTION F – PAGE 25

(a) The key personnel identified above are considered essential to the work being performed under this contract. The Contractor must remain responsible for providing such key personnel for full‐time performance for the term of this contract unless otherwise agreed to by the Contracting Officer.

(b) The Contractor must make Key Personnel immediately available upon award. Approved expatriate staff, if any, should arrive in country within 20 working days of the award date.

(c) The failure to provide the key personnel designated above may be considered nonperformance unless such failure exists beyond the control, and through no fault or negligence, of the Contractor.

(d) The Contractor must immediately notify the Contracting Officer and the COR of any key personnel’s departure and the reasons therefore.

(e) The Contractor must take steps to immediately rectify the departure of key personnel and propose a substitute candidate for each vacated position along with a budget impact statement in sufficient detail to permit evaluation of the impact on the contract.

(f) The Contractor must not replace any of the key personnel without the written consent of the Contracting Officer and the COR whether provided in advance or by ratification.

F.6 PERFORMANCE STANDARDS

The evaluation of the contractor's overall performance in accordance with the performance standards set forth in the Statement of Work will be conducted jointly by the Contracting Officer’s Representative (COR) and the Contracting Officer in accordance with the Contractor Performance Assessment Reporting Systems (CPARS) and shall form the basis of the Contractor's permanent performance record with regard to this contract as required by FAR 42.15 and AIDAR 742.15.

Evaluation of the Contractor’s overall performance will be the responsibility of the Contracting Officer, and will form the basis of the contractor’s permanent performance record with regard to this contract.

The Contractor’s performance will be evaluated annually and at contract completion, utilizing the following factors:

(1) Quality of Product or Service

(2) Cost Control

(3) Schedule and Timeliness

(4) Business Relations

(5) Management of Key Personnel

(6) Utilization of Small Business concerns

F.7 REPORTS AND DELIVERABLES

A. Reports

SECTION F – PAGE 26

In addition to the requirements set forth for submission of deliverables and reports in Sections C, I and J and in the AIDAR clause 752.242‐70, Periodic Progress Reports, the Contractor shall submit the following deliverables or outputs to the COR. All reports and other deliverables shall be in the English language, unless otherwise specified by the COR.

All reports shall be submitted in hard and soft copies per the approved format by USAID. All reports shall be approved by USAID.

1. Annual Work Plan: Within the first 30 days after the Start‐Up Conference (after award), the Contractor will submit the first annual work plan to the USAID/Jordan COR for approval. This Work Plan will address the first year of performance, and will include suggested guidelines for roles and responsibilities of USAID, implementing partners and Contractor and approval process for tasks under this contract. Annual work plans for subsequent years have to fit with the calendar year and must be submitted 30 days prior to the end of the previous planning period.

Work plans will be developed collaboratively with the DOC team in accordance with USAID/Jordan’s Strategic Communication Plan and will describe:

Management and Staffing Plans;

Proposed creative content development activities for the given year;

Corresponding time frame for implementing proposed long‐term activities;

Detailed budget for implementation;

Information on how the activities will be implemented in a collaborative and coordinated manner with IPs, Mission technical offices and counterpart organizations;

Proposed annual accomplishments and progress toward achieving objectives as outlined in USAID/Jordan Strategic Communication Plan.

The Work Plan is not expected to include outreach support events due to the evolving and often last minute nature of Mission outreach events. Outreach events will be planned on an ad‐hoc basis in coordination with the DOC team.

2. Quarterly and Annual Progress Reports: Quarterly and annual progress reports should include, but are not limited to:

Quantitative/qualitative progress made towards the achievement of USAID/Jordan’s strategic communication objectives and results over the past quarter or year;

Update on resolution of progress and…