AMENDMENT__1_SOL-111-17-000007.pdf

Amendment #1; SOL-111-17-000007

ATTACHMENT A.

Software Development to Support the General Department of Civil Aviation (GDCA) of Armenia

QUESTIONS AND ANSWERS

# Question USAID Response

1. C4: Delivery Schedule- We would like to clarify what do you understand by SDLC documentation point 1.3. According to our knowledge and scrum experience, SDLC documentation includes all the points mentioned in the deliver schedule from 1.1 till 3.1.

Every step in the project shall be documented for future reference and for the improvement of the software in the development process. The design documentation may include writing the application programming interface (API).

2. L6: Do you expect to receive the technical proposal described in L6 in open text format or you have a preferred template.

There is no preferred format

3. L6: Could you please highlight main differences in your understanding between 2nd and 4th points in L6 (instructions for preparing the technical proposal). Both of them require presenting relevant projects with similar or close project concept, technical realization delivered to our clients within last 3 years using scrum?

L.6 points 2 and 4 are different as the former requires the offeror to present the organization’s relevant experience, while point 4 requires presenting past performance information to verify the quality of service delivery associated with the experience. Please see the attached matrix for past performance information. (ATTACHMENT B.)

4. Attachment 1, Technical Specification, point 7, Applications, Division 1, page 49: could you please clarify the issue related to workflow replacement, in case one division accidentally or deliberately missed the revision of its part.

There shall be more than one administrator

5. Same as last point, page 50, it says “If the application has been rejected the operator will be notified about the rejection and will be able to update the application. The application will be updated in the CMS.”: Could you please clarify what exact CMS do you mean. Is it described anywhere in RFQ?

When the operators click the “submit” button they shall not be able to edit it. Only in case the application is rejected, the system shall allow the operator to edit it.

CMS is for content management system.

6. Clarify whether the requirement (C.6) stating that the proposed team has to have at least one Agile/Scrum certified expert, can be bypassed and whether an experienced team without certification would be accepted.

The requirement cannot be waived. A team member with Agile/Scrum certification is a requirement.

7 Please confirm that Design, development and implementation are planned for 6 month (max) and it’s required 3 month of maintenance support.

Confirmed.

8 Please confirm that on-going support will be provided from initial deployment to the end of 3 month maintenance support

Confirmed.

9 Please confirm that Final Delivery Date, mentioned at 08/30/2018 - actually refers to end of 3-month maintenance period - ?

Confirmed. In fact the final delivery date is moved to September 15, 2017 based on the estimated start date of November 15, 2017.

10 Based on the above deadlines, shall we consider December 2017, as start date for the project - ?

USAID is planning to issue the contract by November 15, 2017.

11 Documentation Language User Guides, Admin guides, Training docs shall be in Armenian or Armenian / English?

All project intermediate documentation (e.g. on-going reports, etc… shall be in English

User Guides, Admin guides, Training docs as well as all project intermediate documentation shall be in English.

Amendment #1; SOL-111-17-000007 only or in Armenian or both - ?)

Budget We shall provide costs without VAT, please confirm ?

The price quotation should be submitted in USD.

12 In the Tech Specifications part (ref. Attachment 1 _Overview) there is notion on usage of “open-source programming languages & RDBMS” Is it mandatory requirement or it is subject to consideration?

We’re mainly based on Microsoft technologies - and are specializing on C# / ASP.Net development (which actually has open source version) – and we would suggest MsSQL Express edition (which is available for free) So, our solution will be based on:

Operation System: Microsoft Windows Server 2012 R2 RDBMS: Microsoft SQL Server 2017 Express Edition Framework: Microsoft ASP.NET Core 2.0 Languages: C#/HTML/JavaScript Hosting options: Virtual Private Server (VPS) Price – 50$ ~ 100$ Depending on resources usage.

For Example: https://www.hostwinds.com/linux-vps.php or any other similar hosting provider.

Also Microsoft Azure might be used, ~200$ / month price.

As an alternative also My SQL can be suggested – but is already also Commercial Product, and only light edition is for Free … Will above suggested technology stack be acceptable for project implementation?

Open source is mandatory.

13 Web Application shall be responsive or not, e.g.

- Browsers to be supported?

- Does it assumed that users will be accessing web app from mobile devices (Tablets & Smart Phones) ?

- Responsive web design or separate Mobile View?

Yes, it shall be responsive.

Yes the users shall be able to access the web app from different devices.

14 Application Load

- # of potential Users

- Type / User Roles

- 3 of concurrent Users

If the operators are also considered as users, than there is no number, if not, then more than 20 concurrent users. This question shall be clarified and additionally discussed with the contractor.

15 System shall be only in Armenian or bi-lingual / multilingual? (Please indicate for System Modules and Data Entry )

Multilingual.

16 Ongoing support Aside from bug-fixes and minor adjustments/changes - is it expected that there might be serious Change Requests, or new features / functions?

The system is new for the GDCA and also for the operators and there might be need for additional changes.

17 If there are available sample Data Entry forms referenced in the Tech Spec in paper form – can we get 1-2 sample forms to review complexity?

Please see ATTACHMENT C.

http://asp.net/ https://www.hostwinds.com/linux-vps.php

Customer Name Activity Name Scope of work or complexity/diversity of tasks Skills/Expertise required Why is the work relevant? Award #

PAST PER

ATTACHMENT B.

Customer Name Start & End Dates TEC Amount Contract Type Primary location

(s) of work

Transition/Crisis/Post- Conflict (Y/N)

Is there a CPARS report available? Y/N

If there is not a CPARS available, provide a reference (name(s), email(s), phone(s))

FORMANCE MATRIX

ATTACHMENT C.

Form 1

REQUEST FOR APPROVAL OF FOREIGN AIR OPERATOR'S SCHEDULED AND TWO AND MORE NON-SCHEDULED FLIGHTS

TO/FROM ARMENIA

1.NAME OF OPERATOR (state):____________________________________________________

Contact Person Name:

Mailing Address:

Telephone: Fax: Email Address:

ICAO/IATA code:

AFTN:

2.NAME OF ARMENIAN REPRESENTATIVE: _____________________________________________

Contact Person Name:

Telephone: Fax: Email Address:

Information (agreement or other applicable document) about technical assistance (maintenance) at Armenian airports

3.NAME OF GROUND HANDLING AGENT: ________________________________

Telephone: Fax: Email Address:

4.DETAILS OF FLIGHT(S) - Please tick as appropriate.

1) PASSENGER: CARGO:

2) SCHEDULED: NON-SCHEDULED:

3) NAME OF CHARTERER (If applicable): ________________________________

Telephone: Fax: Email Address:

4) Information about the presence and share of the foreign capital at tհ e aircraft operator's company

5) FLIGHT(S) DETAILS

Flight No.

Operation Days

Routing/Sectors

ETA/ETD

Number of Flights

Date/Period of Ops

Remarks

The application will only be processed when all the required documents and information are submitted.

The Aviation Authority of the RA reserves the right to request additional information to substantiate the application.

6 REQUIRED INFORMATION:

Attach supplementary sheets if necessary.

6.1 Is the operator applying to operate

commercial flight into Armenia for the first time?

Yes No

If “No”, please indicate the date of the last previous commercial flight into Armenia: ____________________

6.2 State of Operator (if different from State

of Registry)

6.3 Is/are the aircraft the subject of an ICAO

83bis agreement

6.4 Are the intended routes between

Armenia and the State of the Operator?

8 REQUIRED DOCUMENTATION: To be provided by the Operator

8.1 Air Operators Certificate

Attached.

8.2 Associated Operations Specifications

Attached.

8.3 Certificate of Airworthiness and/or Airworthiness Review Certificate (if any)

Attached for each aircraft

8.4 Certificate of Registration Attached for each aircraft

8.5 Noise Certificate or equivalent document

Attached for each aircraft or type

8.6 Certificate of insurance (passenger, baggage, cargo, third party)

Attached

8.7 Air Operators aviation security programme Attached

7 Aircrafts to be operated on the routes to and from Armenia (Types, Registration marks)

NOTES

1. Where the State of Registration of the aircraft operated and the State of the Operator are different, Operators are to provide a letter, in English, stating who has the Operational & Airworthiness control of the aircraft; this may be covered by an ICAO 83bis arrangement between States.

2. CODE SHARE ARRANGEMENTS

In case the air carrier operates flights on code share basis as an operating partner, all marketing partners have to be indicated.

10 Applicant’s declaration and acceptance of Conditions and Requirements

I declare that I have the legal capacity to submit this application to the Aviation Authority and that all information and documents provided in this application form are true and complete. Incomplete information may result in delay or rejection of the application.

In case of any changes in the above information/documentation, termination of submitted documentation the Aviation Authority will be informed in writing within 5 business days.

It is an offence under the legislation of the RA to make, with intent to deceive, any false representation for the purpose of procuring the grant, issue, renewal or variation of permission.

I certify that I have read and understood all the questions and statements on this form. The answers I have furnished are true and correct to the best of my knowledge and belief.

Name of Operator

Name of Operator’s contact Person & designation

Signature / Date

CONDITIONS

1) All information and documents submitted must be in English or with an English translation or in Russian;

2) Documents such as Air Operator’s Certificate (AOC), Certificate of Registration (CoR, Certificate of Airworthiness (CoA) and etc. carried on board the aircraft must be valid at all times, and Any conditions subject to which these certificates were issued or rendered valid must be complied with.

INSTRUCTIONS

1.1 Please enter the full name of the company as it appears on the Article/Certificate of incorporation of the company. If applicable also enter the Trade Name, Doing-business-as and the Company registration number. In case the applicant is not a company but a natural person, please enter the full name as it appears in your ID Card/Passport.

1.2 Please enter the address of the registered office as it appears on the Article/Certificate of incorporation of the company. In the case when the applicant is not a company but natural person, please enter the address at which you are registered.

2. The application should be completed by the person indicated in Section 10. Queries related to operational and maintenance matters will be referred to this person.

The copies of the following documents shall be submitted together with the Form of Request:

1. Air Operator Certificate with its Annexes or Operations specifications,

2. Aviation Security Program of the foreign aircraft operator,

3. Airworthiness, Registration and Noise Certificates of the aircraft to be operated on the air services mentioned in the Application,

4. Insurance/reinsurance certificates towards passengers, baggage, cargo and third party legal liabilities.

5. Other information, which the foreign air operator may consider as important and assisting the process of getting permission for air route operation.