Sol_75N98026Q00975.pdf
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- Solicitation number
- 75N98026Q00975
About this file
This is a Combined Synopsis/Solicitation and Request for Quotation for a one-year Service and Maintenance Agreement for an Axion BioSystems Maestro Pro Instrument (Serial Number 11-00.04.00347).
The National Institutes of Health (NIH), Office of the Director, Office of Acquisitions, is seeking competitive quotes for comprehensive service and maintenance support for the specified laboratory instrument located at NIH/NCATS, 9808 Medical Center Drive, Rockville, MD 20850. The solicitation is unrestricted and not a small business set-aside, with a NAICS code of 811210 (Electronic and Precision Equipment Repair and Maintenance) and a small business size standard of $34.0 million. The contract will be awarded on a firm-fixed-price basis to the offeror representing the best value to the Government. Responses must be received by August 24, 2026, at 8:00 AM EST and submitted electronically to Jaddua.Johnston@nih.gov.
The required services include preventive maintenance (minimum one visit per 12-month period coordinated in advance), unlimited on-site corrective maintenance calls, all OEM parts and labor, technical support, software support as applicable, and documentation. All services must be performed by OEM-trained or OEM-authorized personnel. Deliverables include service coverage confirmation, preventive maintenance service reports, and corrective maintenance reports. Evaluation factors are price, technical capability, past performance, and delivery schedule. Quotes must include unit and total price, shipping and handling costs, delivery timeframe, delivery terms, F.O.B. point, product descriptions, Unique Entity Identifier (UEI), Taxpayer Identification Number (TIN), and business size certification. All offerors must be actively registered in the System for Award Management (SAM) at www.sam.gov. The Government will provide facility access during normal business hours and designate a point of contact for coordination. The contractor is responsible for all travel costs.
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Text version
REQUEST FOR QUOTATION
(THIS IS NOT AN ORDER)
THIS RFQ IS IS NOT A SMALL BUSINESS SET-ASIDE
15. DATE OF QUOTATION
16. SIGNER
a. NAME (Type or print)
c. TITLE (Type or print)
b. TELEPHONE
AREA CODE
NUMBER
STANDARD FORM 18 (REV. 6/1995)
Prescribed by GSA-FAR (48 CFR) 53.215-1(a)
AUTHORIZED FOR LOCAL REPRODUCTION
Previous edition not usable
8. TO:
b. COMPANYa. NAME
c. STREET ADDRESS
d. CITY e. STATE f. ZIP CODE
9. DESTINATION
a. NAME OF CONSIGNEE
b. STREET ADDRESS
d. STATE e. ZIP CODE
7. DELIVERY
FOB DESTINATION
OTHER
(See Schedule)
10. PLEASE FURNISH QUOTATIONS TO THE
ISSUING OFFICE IN BLOCK 5a ON OR BEFORE CLOSE OF BUSINESS (Date)
IMPORTANT: This is a request for information and quotations furnished are not offers. If you are unable to quote, please so indicate on this form and return it to the address in Block 5a. This request does not commit the Government to pay any costs incurred in the preparation of the submission of this quotation or to contract for supplies or service. Supplies are of domestic origin unless otherwise indicated by quoter. Any representations and/or certifications attached to this Request for Quotation must be completed by the quoter.
11. SCHEDULE (Include applicable Federal, State and local taxes)
ITEM NUMBER
(a)
SUPPLIES/SERVICES
(b)
QUANTITY
(c)
UNIT
(d)
UNIT PRICE
(e)
AMOUNT
(f)
12. DISCOUNT FOR PROMPT PAYMENT
a. 10 CALENDAR DAYS (%) b. 20 CALENDAR DAYS (%) c. 30 CALENDAR DAYS (%) d. CALENDAR DAYS
NUMBER PERCENTAGE
NOTE: Additional provisions and representations are are not attached.
13. NAME AND ADDRESS OF QUOTER
a. NAME OF QUOTER
b. STREET ADDRESS
c. COUNTY
d. CITY e. STATE f. ZIP CODE
14. SIGNATURE OF PERSON AUTHORIZED TO
SIGN QUOTATION
PAGE OF PAGES
1. REQUEST NUMBER 2. DATE ISSUED 3. REQUISITION/PURCHASE REQUEST NUMBER 4. CERT. FOR NAT. DEF.
UNDER BDSA REG. 2
AND/OR DMS REG. 1
RATING
5a. ISSUED BY 6. DELIVER BY (Date)
NAME TELEPHONE NUMBER
AREA CODE NUMBER
c. CITY
5b. FOR INFORMATION CALL (NO COLLECT CALLS)
National Institutes of Health OD - Office of Logistics and Acquisition Operations 6100 Executive Blvd., Room 6B05 Bethesda, MD 20892-7511
75N98026Q00975
JADDUA JOHNSTON
+10
000-000000
08/07/2026
08/24/2026 0800 ED
Multiple
The purpose of this COMPETITIVE COMBINED
SYNOPSIS / SOLICITATION] is to acquire
Service and Maintenance Agreement for
Axion BioSystems Maestro Pro Instrument
Period of Performance: 08/31/2026 to
08/30/2027
This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the contracting officer will make their full text available. Also, the full text of a clause may be accessed electronically at this address:
HTTPS://ACQUISITION.GOV/FAR
Continued...
1 9
CONTINUATION SHEET
REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGES
NAME OF OFFEROR OR CONTRACTOR
SUPPLIES/SERVICES
(B)
UNIT
(D)
UNIT PRICE
(E)
AMOUNT
(F)
OPTIONAL FORM 336 (4-86)
Sponsored by GSA FAR (48 CFR) 53.110
ITEM NO.
(A)
QUANTITY
(C)
NSN 7540-01-152-8067
75N98026Q00975
The following FAR clauses and Provisions are applicable to this award.
FAR 52.204-13 System for Award Management
Maintenance (Oct 2018);
FAR 52.204-18 Commercial and Government Entity
Code Maintenance (Aug 2020);
HHSAR 352.222-70, Contractor Cooperation in
Equal Employment Opportunity Investigations
(Dec 2015).
FAR 52.212-4 Contract Terms and Conditions -In addition to all the applicable commercial
Products and Commercial Services (Nov 2023)
FAR 52.212-5 Contract Terms and Conditions
Required to Implement Statutes or Executive
Orders/Commercial Products and Commercial
Services (Jan 2025)
FAR 52.217-8 Option to Extend Services (Nov
1999)
FAR 52.252-2 CLAUSES INCORPORATED BY REFERENCE
Award enclosure:
Quote
Statement of Work
IPP Invoicing and Payment Provisions
To avoid delay in payment, all invoices must be uploaded into the invoicing processing platform
(IPP) (https://www.ipp.gov). The invoice must match the line item description on the purchase order. It must also state that payment is to be made using a three-way match.
You are reminded that only the contracting officer of record can make any changes to this award any changes made at the direction of the program without an executed modification and null and void and are done at the contractor's own risk.
COMBINED SYNOPSIS / SOLICITATION (COMPETITIVE)
Title: Service and Maintenance Agreement for Axion BioSystems Maestro Pro Instrument
(i) This is a combined synopsis/solicitation for commercial items prepared in accordance with FAR Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes only solicitation; proposals are being requested, and a separate written solicitation will not be issued.
(ii) The solicitation number is 75N98026Q00975. This solicitation is issued as a competitive combined synopsis/solicitation for commercial products or commercial services. The Government intends to award a contract or purchase order resulting from this solicitation using full and open competition.
This acquisition is conducted under the authority of FAR 12.603, Streamlined Solicitation for Commercial Products or Commercial Services, and is not expected to exceed the simplified acquisition threshold (if applicable).
The National Institutes of Health (NIH), Office of the Director, Office of Acquisitions, seeks to award a (Firm-Fixed-Price) to the offeror responsible whose proposal represents the best value to the Government.
(iii) The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular effective August 7, 2026
(iv) The associated NAICS code is 811210 Electronic and Precision Equipment Repair and Maintenance and the small business size standard is $34.0 million.
This requirement is unrestricted.
(v) Description of Requirement:
Period of Performance:
The period of performance will be one year to begin upon award.
SCOPE OF WORK
General Requirements:
Independently and not as an agent of the Government, the Contractor shall furnish all the necessary services, qualified personnel, material, equipment, and facilities, not otherwise provided by the Government as needed to perform the Statement of Work below: The Contractor shall provide service and maintenance support for the following instrument:
• Manufacturer: Axion BioSystems
• Model: Maestro Pro
• Serial Number: 11-00.04.00347 Service shall include preventive maintenance, corrective maintenance, technical support, repair parts, software support as applicable, and documentation.
Specific Requirements:
The Contractor shall provide service coverage for the covered instrument for a period of one year beginning on the date of purchase order receipt. Preventive maintenance (PM) will be provided in accordance with OEM recommendations and industry best practices, at a minimum of one (1) visit per 12-month period; to be coordinated in advance with the Government point of contact to minimize disruption to laboratory operations. On-site corrective maintenance service as needed to diagnose and repair instrument malfunctions that occur during the coverage period, specifically unlimited service calls, all OEM parts and labor included. All replacement parts shall be fully compatible with the covered system and shall not void any existing warranties or support arrangements.
All services shall be performed by personnel who are trained and qualified to service the Axion BioSystems Maestro Pro instrument.
LEVEL OF EFFORT:
This requirement is intended to be fulfilled as a firm-fixed-price service agreement rather than a labor-hour effort. Labor categories and hours are not separately priced for this requirement.
GOVERNMENT RESPONSIBILITIES
The Government will provide the Contractor access to the covered instrument at the service location during normal business hours, subject to local facility access procedures; designate a point of contact to coordinate scheduling and access.
DELIVERY OR DELIVERABLES
Service coverage confirmation, preventive maintenance service report, corrective maintenance reports. Reminder that timely submission of deliverables is essential to successful completion of this requirement.
REPORTING REQUIREMENTS
Not required.
OTHER CONSIDERATIONS
Travel:
Government is not responsible for travel.
Key Personnel:
The Contractor shall provide personnel qualified to service the Axion BioSystems Maestro Pro.
At a minimum, key personnel shall include:
• Field Service Engineer: OEM-trained or OEM-authorized individual qualified to perform preventive maintenance and corrective maintenance on the covered instrument.
• Service Coordinator / Technical Support Representative: Individual responsible for intake, scheduling, and coordination of service requests.
(vi) Delivery Location:
NIH/NCATS- 9808 Medical Center Drive, Rockville, MD 20850
(viii) FAR 52.204-7, System for Award Management, applies to this acquisition.
(ix) The provision at FAR 52.212-1, Instructions to Offerors—Commercial Items, applies to this acquisition. Add any agency-specific instructions as required.
(x) The provision at FAR 52.212-2, Evaluation—Commercial Items, applies to this acquisition.
(a) The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation represents the best value to the Government, price and other factors considered.
(b) Evaluation Factors:
• Price
• Technical capability
• Past performance
• Delivery schedule
(c) A written notice of award or acceptance of an offer, issued within the time specified in the offer, shall result in a binding contract without further action by either party. The Government reserves the right to accept any offer before the expiration date.
(xi) FAR 52.212-4, Contract Terms and Conditions—Commercial Items, applies to this acquisition.
(xii) Additional contract requirements or terms and conditions, as determined necessary by the Contracting Officer and consistent with customary commercial practices: None
(xiii) The Defense Priorities and Allocations System (DPAS) is not applicable.
(xiv) Submission Requirements:
Responses must include sufficient information to demonstrate the offeror’s capability to provide the required product or service. Quotes shall include, at a minimum:
• Unit and total price
• Shipping and handling costs
• Delivery timeframe after award
• Delivery terms
• F.O.B. point (destination or origin)
• Product or catalog numbers (if applicable)
• Product/service description
Additional evaluation considerations may include past performance, warranty, lifecycle cost, maintenance availability, and environmental or energy efficiency.
Responses must include the Unique Entity Identifier (UEI), Taxpayer Identification Number (TIN), and business size certification. All offerors must be actively registered in the System for Award Management (SAM) at www.sam.gov.
All responses must be received by August 24, 8:00AM EST and must reference solicitation number 75N98026Q00975. Responses may be submitted electronically to Jaddua.Johnston@nih.gov
(xv) Point of Contact: Jaddua Johnston Contracting Specialist, Phone Number: 240-569-0006
Email: Jaddua.Johnston@nih.gov mailto:Jaddua.Johnston@nih.gov
Version 12-23-2025-1 FAR Part 11—Describing Agency Needs
STATEMENT OF WORK (SERVICES)
(SOW)
GENERAL INFORMATION
Title of Project:
Service and Maintenance Agreement for Axion BioSystems Maestro Pro Instrument
Statement of Need and Purpose:
The purpose of this requirement is to obtain preventive maintenance, repair, technical support, and related service coverage for one Axion BioSystems Maestro Pro instrument and associated components.
The service agreement is required to ensure the instrument remains fully operational, performs in accordance with manufacturer specifications, and is available to support ongoing research and testing activities.
The desired result is uninterrupted, reliable instrument performance through scheduled preventive maintenance, timely diagnosis and repair of malfunctions, access to qualified technical support, and documentation of all services performed.
Background Information and Objective:
The Axion BioSystems Maestro Pro is a specialized laboratory instrument used for real-time cellular analysis, including electrophysiological and functional measurements in support of research, assay development, and laboratory operations. Because the instrument is used for critical studies, downtime can adversely affect project schedules, sample integrity, data continuity, and mission requirements.
The objective of this SOW is to secure comprehensive maintenance and support services to:
• Maintain instrument performance and reliability;
• Minimize downtime through timely repair and troubleshooting;
• Ensure the instrument continues to operate in accordance with original equipment manufacturer
(OEM) specifications;
• Provide software/firmware support, as applicable; and
• Document all maintenance and repair activities for the Government’s records.
Period of Performance:
The period of performance will be one year to begin upon award.
SCOPE OF WORK
General Requirements:
Independently and not as an agent of the Government, the Contractor shall furnish all the necessary services, qualified personnel, material, equipment, and facilities, not otherwise provided by the Government as needed to perform the Statement of Work below: The Contractor shall provide service and maintenance support for the following instrument:
• Manufacturer: Axion BioSystems
• Model: Maestro Pro
• Serial Number: 11-00.04.00347
Service shall include preventive maintenance, corrective maintenance, technical support, repair parts, software support as applicable, and documentation.
Specific Requirements:
The Contractor shall provide service coverage for the covered instrument for a period of one year beginning on the date of purchase order receipt. Preventive maintenance (PM) will be provided in accordance with OEM recommendations and industry best practices, at a minimum of one (1) visit per 12-month period; to be coordinated in advance with the Government point of contact to minimize disruption to laboratory operations. On-site corrective maintenance service as needed to diagnose and repair instrument malfunctions that occur during the coverage period, specifically unlimited service calls, all OEM parts and labor included. All replacement parts shall be fully compatible with the covered system and shall not void any existing warranties or support arrangements.
All services shall be performed by personnel who are trained and qualified to service the Axion BioSystems Maestro Pro instrument.
LEVEL OF EFFORT:
This requirement is intended to be fulfilled as a firm-fixed-price service agreement rather than a labor-hour effort. Labor categories and hours are not separately priced for this requirement.
GOVERNMENT RESPONSIBILITIES
The Government will provide the Contractor access to the covered instrument at the service location during normal business hours, subject to local facility access procedures; designate a point of contact to coordinate scheduling and access.
DELIVERY OR DELIVERABLES
Service coverage confirmation, preventive maintenance service report, corrective maintenance reports.
Reminder that timely submission of deliverables is essential to successful completion of this requirement.
REPORTING REQUIREMENTS
Not required.
OTHER CONSIDERATIONS
Travel:
Government is not responsible for travel.
Key Personnel:
The Contractor shall provide personnel qualified to service the Axion BioSystems Maestro Pro. At a minimum, key personnel shall include:
• Field Service Engineer: OEM-trained or OEM-authorized individual qualified to perform preventive maintenance and corrective maintenance on the covered instrument.
• Service Coordinator / Technical Support Representative: Individual responsible for intake, scheduling, and coordination of service requests.
Information System Security Plan:
N/A
Data Rights:
Section 508—Electronic and Information Technology Standards:
Publications and Publicity:
Confidentiality of Information:
| Request for quotations |
| Request number |
| Date issued |
| Requisition/purchase request number |
| CERT. FOR NAT. DEF. UNDER BDSA REG. 2 AND/OR DMS REG. 1 |
| Issued by |
| For information call |
| Name |
| Telephone number |
| Area code |
| number |
| Deliver by (date) |
| Delivery |
| To: |
| Name |
| Company |
| Street address |
| City |
| State |
| Zip code |
| Destination |
| Name of consignee |
| Street address |
| City |
| State |
| Zip code |
| Please furnish quotations to the issuing office in block 5a on or before close of business |
| Schedule |
| Discount for prompt payment |
| 10 calendar days (%) |
| 20 calendar days (%) |
| 30 calendar days (%) |
| Calendar days |
| Number |
| Percentage |
| Name and address of quoter |
| Name of quoter |
| Street address |
| County |
| City |
| State |
| Zip code |
| Signature of person authorized to sign quotation |
| Date of quotation |
| Signer |
| Name |
| Telephone |
| Area code |
| Number |
Title
| AUTHORIZED FOR LOCAL REPRODUCTION Previous edition not usable |
| Standard form 18 (Rev. 6/1995) |
| New Template- Competitive COMBINED SYNOPSIS (006).pdf |
| SCOPE OF WORK |
| DELIVERY OR DELIVERABLES |
| Axion_SOW_ASO.pdf |
| SCOPE OF WORK |
| DELIVERY OR DELIVERABLES |
| N/A |
File details come from the government source that posted it. Updated .