SOL_75H70725Q00122 MSU Information Technology Specialist Non-Personal Services.pdf
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- Solicitation number
- 75H70725Q00122
About this file
This is a Request for Proposal (RFP) for Information Technology Specialist Non-Personal Services issued by the Albuquerque Area Indian Health Service (IHS) for the Mescalero Service Unit. The solicitation seeks an Information Technology Specialist to provide technical support for IT systems, including installation, configuration, maintenance of hardware and software, server management, backup operations, and technical support. The contract is a 12-month base year with four one-year option periods, set aside primarily for Small Business Indian Firms under the Buy Indian Act, with a cascading set-aside hierarchy if insufficient qualified offers are received.
Key requirements include a Bachelor's degree in Computer Science or equivalent, full administrative rights to server systems, and responsibilities such as mapping technology solutions, installing/configuring servers, performing security monitoring, creating/managing user accounts, troubleshooting issues, and conducting bi-weekly progress reporting. The solicitation is fully competitive and requires vendors to be registered in the System for Award Management (SAM). Quotes are due by 12:00 pm MST on July 22, 2025, with an anticipated contract start date within 10 days after clearances are obtained. The contract will be awarded on a best value basis, considering technical qualifications, past performance, availability of personnel, and price.
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SEE ADDENDUMIS CHECKED
CODE 18a. PAYMENT WILL BE MADE BY
CODE
FACILITYCODE
17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER
OFFEROR
Albuquerque NM 87110 4101 Indian School Rd NE, Suite 225 Albuquerque Indian Health Service
IHSMSU CODE 16. ADMINISTERED BYCODE
X
X
X
541511
SIZE STANDARD:
100.00 % FOR:SET ASIDE:UNRESTRICTED OR203
REQUEST FOR
PROPOSAL
(RFP)
INVITATION
FOR BID (IFB)
10. THIS ACQUISITION ISCODE
REQUEST FOR
QUOTE (RFQ)
14. METHOD OF SOLICITATION
13b. RATING
NORTH AMERICAN INDUSTRY
CLASSIFICATION STANDARD
(NAICS):
SMALL BUSINESS
07/22/2025 1200 MT
07/08/2025
505-256-6752ERIC WRIGHT
(No collect calls)
INFORMATION CALL:
FOR SOLICITATION 8. OFFER DUE DATE/LOCAL TIMEb. TELEPHONE NUMBER a. NAME
4. ORDER NUMBER3. AWARD/ 6. SOLICITATION
75H70725Q00122
5. SOLICITATION NUMBER
SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS 1. REQUISITION NUMBER PAGE OF
1 23 OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30
TELEPHONE NO.
17a. CONTRACTOR/
Mescalero New Mexico 88340 318 Abalone Loop Information Technology Department Mescalero Service Unit
15. DELIVER TO
Albuquerque NM 87110 4101 Indian School Rd NE, Suite 225
9. ISSUED BY
7.
2. CONTRACT NO.
EFFECTIVE DATE
$34
18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW
ISSUE DATE
DELIVERY FOR FREE ON BOARD
(FOB) DESTINATION UNLESS
BLOCK IS MARKED
11.
SEE SCHEDULE
12. DISCOUNT TERMS THIS CONTRACT IS A RATED
ORDER UNDER THE DEFENSE
PRIORITIES AND ALLOCATIONS
SYSTEM - DPAS (15 CFR 700)
13a.
SERVICE-DISABLED
VETERAN-OWNED
SMALL BUSINESS
(SDVOSB)
HUBZONE SMALL
BUSINESS
8(A)
Albuquerque Indian Health Service
WOMEN-OWNED SMALL
BUSINESS (WOSB)
ECONOMICALLY DISADVANTAGED
WOMEN-OWNED SMALL
BUSINESS (EDWOSB)
24.
AMOUNT
23.
UNIT PRICE
22.
UNIT
21.
QUANTITY
20.
SCHEDULE OF SUPPLIES/SERVICES
19.
ITEM NO.
Solicitation# 75H70725Q00122 is issued to provide Information Technology Specialist Non-Personal Services at the Mescalero Service Unit Information Technology Department.
(Use Reverse and/or Attach Additional Sheets as Necessary)
HEREIN, IS ACCEPTED AS TO ITEMS:
X
XX
DATED
ERIC K. WRIGHT
. YOUR OFFER ON SOLICITATION (BLOCK 5),
INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH
COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER
ARE
ARE
31c. DATE SIGNED
27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA
31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)
30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (Type or print)
ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL
SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.
27a. SOLICITATION INCORPORATES BY REFERENCE (FEDERAL ACQUISITION REGULATION) FAR 52.212-1, 52.212-4. FAR 52.212-3
AND 52.212-5 ARE ATTACHED. ADDENDA
26. TOTAL AWARD AMOUNT (For Government Use Only)
OFFER
STANDARD FORM 1449 (REV. 11/2021)
Prescribed by GSA - FAR (48 CFR) 53.212
ARE NOT ATTACHED.
ARE NOT ATTACHED.
AUTHORIZED FOR LOCAL REPRODUCTION
PREVIOUS EDITION IS NOT USABLE
30b. NAME AND TITLE OF SIGNER (Type or print)
30a. SIGNATURE OF OFFEROR/CONTRACTOR
28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN
25. ACCOUNTING AND APPROPRIATION DATA
29. AWARD OF CONTRACT: REFERENCE
32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE
32c. DATE 32b. SIGNATURE OF AUTHORIZED GOVERNMENT REPRESENTATIVE
ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:
32a. QUANTITY IN COLUMN 21 HAS BEEN
RECEIVED INSPECTED
40. PAID BY39. S/R VOUCHER NUMBER38. S/R ACCOUNT NUMBER
37. CHECK NUMBER
FINALPARTIAL
36. PAYMENT
FINALPARTIAL
35. AMOUNT VERIFIED
CORRECT FOR
34. VOUCHER NUMBER33. SHIP NUMBER
COMPLETE
32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE
42d. TOTAL CONTAINERS42c. DATE REC'D (YY/MM/DD)
42b. RECEIVED AT (Location)
42a. RECEIVED BY (Print)
41c. DATE41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER
41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT
STANDARD FORM 1449 (REV. 11/2021) BACK
24.
AMOUNT
23.
UNIT PRICE
22.
UNIT
21.
QUANTITY
20.
SCHEDULE OF SUPPLIES/SERVICES
19.
ITEM NO.
32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE
32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT REPRESENTATIVE
23 2 of
75H70725Q00122 MSU Information Technology Specialist Non- Personal Services
SF-1449 continued, page 3 of 23
SECTION 1 - SUPPLIES OR SERVICES AND PRICES/COSTS
1.1 SERVICES
1.1.1 The Indian Health Service (IHS)/Albuquerque Area Mescalero Service Unit (MSU) has a requirement for Information Technology Specialist non personal services.
1.2 PRICE OR COST
This solicitation is issued with the quantities shown in the Schedule of Charges.
1.3 GENERAL CONTRACT INFORMATION
1.3.1 This is a non-personal health care service contract, as defined in Federal Acquisition Regulation (FAR) 37.401, under which the contractor is an independent contractor. The Government may evaluate the quality of professional and administrative services provided, but retains no control over the medical, professional aspects of services rendered (e.g., professional judgments, diagnosis for specific medical treatment).
The contractor indemnifies the Government for any liability producing act or omission by the contractor, its employees and agents occurring during contract performance. The contract must maintain medical liability insurance. Coverage amount acceptable to the Contracting Officer, which is not less than the amount normally prevailing within the local community for the medical specialty. The contract is required to ensure that its subcontract for provisions of health care services contain the requirement of the Clause 52.237-7, including the maintenance of medical liability insurance.
1.3.2 As an independent Contractor; billing and collecting for the federal, state and other local city/county taxes is the burden of the Contractor, this includes the New Mexico Gross Receipt Taxes (NMGRT) for services provided in any county of the State of New Mexico.
1.3.3 The Contractor's price/cost for services under this contract should include all applicable taxes for Internal Revenue Service (IRS), State of New Mexico Taxation and Revenue agency and/or other revenue agencies. The Indian Health Service will not withhold taxes nor will it issue a W-2 to the contractor.
1.3.4 FINGERPRINTING REQUIREMENTS FOR SECURITY AND SUITABILITY:
Prior to start of services specified by the contract scope of work, the Contractor must contact the COR to schedule an appointment to complete the fingerprinting process required by the IHS regulations pertinent to security and character background investigations.
1.4 CONTRACT PRICE
1.4.1 Upon delivery and acceptance of the item(s) specified in the DELIVERY Article in SECTION 7 of this contract, the Government shall pay to the Contractor resulting from the awarded contract price.
1.4.2 Upon delivery and acceptance the services described in the PERFORMANCE WORK STATEMENT (PWS) and identified in the schedule of charges below, the Government shall pay to the Contractor the total prices set forth on the specified contract line items.
1.4.3 The Contractor shall be paid upon submission of an invoice and completion and acceptance (if deliverable) or verification (if service) by the Contracting Officer's Representative (COR), of the deliverables and/or services indicated below. Submit invoices in accordance with the instructions contained in FAR clause 52.232-25, Prompt Payment, and Section 10 of this contract. Unit price shall be an all-inclusive rate of all other fees including travel expenses, per diem, lodging all cities, state, federal, local taxes and miscellaneous cost associated with the requested contracted services:
Profession Est Usage Per Year Fixed Unit Price Annual Amount
Min Max Est Hours Each Hourly Rate Min Max
Base Year
Information Technology Specialist Non-Personal Services 1 2 2080
Option Year #1 $_____.__ $_____.__ $_____.__
Option Year #2 $_____.__ $_____.__ $_____.__
Option Year #3 $_____.__ $_____.__ $_____.__
Option Year #4 $_____.__ $_____.__ $_____.__
SECTION 2 – DEFINITIONS:
2.1 Acceptance: As stated in FAR, subpart 46.5, Constitutes acknowledgement that the supplies or services conform to the applicable contract quality and quantity requirements and subject to other terms and conditions of the contract.
2.2 Approval: Acknowledgment by the designated Government official that submittals, deliverables, or administrative documents (e.g., insurance certificates, installation schedules, planned utility interruptions, etc.) conform to the contractual requirements. Government approval does not relieve the Contractor from responsibility for compliance with contract requirements.
2.3 Area: A defined geographical region for Indian Health Service administrative purposes. Each Area Office may administer several Service Units.
2.4 Blanket Purchase Agreement (BPA): is a simplified method of filling anticipated repetitive needs for supplies or services.
2.5 Business Associate (BA): Any company or person that shown to, handles, or works with the data or medical records of the medical entity.
2.6 Business Associate Agreement (BAA): A BAA is a contract between a HIPAA-covered entity and a HIPAA BA. The contract protects personal health information (PHI) in accordance with HIPAA guidelines.
2.7 Code of Ethics: The Revised American Nurses Association Code of Ethics and Standards of Practice and Care, published in 1996 by the American Nurses Association, which makes explicit primary goals, values and obligations of the nursing profession.
2.8 Contract: This is a legal binding document between the Government and the Contractor.
2.9 Contractor: The individual award a legal binding contract to provide supplies and services.
SF-1449 continued, page 4 of 23
2.10 Contracting Officer (CO): A Government employee with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings.
2.11 Contracting Officer's Representative (COR): A federal employee who assists the CO in the administration of this contract. The COR is primarily responsible for the technical assistance and day-to-day program management.
2.12 Customer: Patients, staff and visitors of an IHS service unit and health center.
2.13 Customer Evaluation/Input: Written comments made to the COR regarding the Contractors performance. This is one of the criteria used to evaluate the Contractor's performance.
2.14 Federal Acquisition Regulation (FAR): The FAR is the primary regulation for use by all Federal Executive agencies in their acquisition of supplies and services with appropriated funds.
2.15 Health Clinics/Center: A facility physically separated from a hospital, with a full range of ambulatory services including at least primary care providers, nursing, laboratory, and x-ray, which are available at least 40 hours a week for outpatient care.
2.16 Indefinite Delivery/Indefinite Quantity: No set delivery time and no set quantity amount (used for recurring purchases with no set delivery time or quantity).
2.17 Non-Personal Health Care Services: A contract under which the personnel rendering the health care services are not subject, either by the contract's terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees, as defined in
FAR 37.401
2.18 Ordering Activity: An authorized user of IHS that may issue a Solicitation to obtain required services under this contract.
2.19 Orientation: An activity designed to provide basic familiarization of the facility and transition into the IHS Service Unit and/or Health Center.
2.20 Past Performance Information: Relevant information regarding a contractor's actions under previously awarded contracts.
2.21 Patient Outcome: End result of nursing care.
2.22 Performance Based Matrix: Lists the services and the standards to determine quality of performance.
2.23 Personal Protective Equipment (PPE): The equipment used to protect medical personnel from exposure to biological, chemical, and radioactive hazards.
2.24 Point of Contact: Person other than the COR or the Alternate COR
2.25 Quality Assurance Surveillance Plan (QASP): A written document prepared and used by the government for Quality Assurance surveillance of the contractor's performance.
2.26 Service Unit: The local administrative unit of IHS.
2.27 Standards of Practice and Standards of Care: Authoritative statements by which it describes the responsibilities for which its practitioners are accountable.
2.28 Technical Direction: A directive to the Contractor that approves approaches, solutions, designs, or refinements; fills in details or otherwise completes the general description of work or documentation items; shifts emphasis among work areas or tasks; or furnishes similar instruction to the Contractor.
2.29 Solicitation: An order issued in accordance with the terms of a contract (GSA or VA, etc.) that details a specific requirement.
2.30 Valid Patient Complaint: Justifiable accusation made by a patient and supported by investigation.
2.31 Verifiable Emergency: An unexpected/unplanned absence by the contractor requiring valid documentation to confirm the occurrence.
SECTION 3 – GOVERNMENT-FURNISHED PROPERTY AND SERVICES:
3.1 The Government will provide the following item(s) of Government property to the Contractor for use in the performance of this contract. This property used and maintained by the Contractor in accordance with provisions of FAR Clause 52.245-1, Government Property (found in Section 3).
Item No Property Description Qty. Date Available 1 Computer 1 Upon Arrival 2 Telephone 1 Upon Arrival 3 Desk/Chair 1 Upon Arrival 4 PIV Card 1 Upon Arrival 5 PPE Equipment 1 Upon Arrival
3.2 Government Furnished Information / Property and Services
3.2.1 Information: Government unique information related to this requirement, which is necessary for Contractor performance, made available to the Contractor. The COR will be the point of contact for identification of any required information to be supplied by the Government.
3.2.2 Joint Use by the Government and the Contractor: Except for the property and service listed in 10.7.1, the Government will provide, for joint use by the Government and the Contractor, all necessary equipment, supplies, and clinic space to perform the services under this contract.
3.2.3 Contractor Exclusive Use:
3.2.3.1 Personal Protective Equipment (PPE): The Government will furnish the Contractor with appropriate PPE other than specified in the contract. The Government will be responsible for any repair, cleaning, and inventory required for the PPE. This does not include any type of uniform or laboratory coat.
3.2.3.2 The Government will provide facility specific contractor identification badges for each contractor. For lost or destroyed badges, there is a minimum charge of $20.00.
SF-1449 continued, page 5 of 23
3.2.3.3 Training: Facility specific orientation/training necessary for the Contractor to perform the required duties, e.g., IHS information technology (IT) systems and operational procedures. Training provided ONLY if the subject matter is necessary to improve or enhance the quality of services or includes mandates made by the IHS Service Units/Health Centers while the providers are working under this contract. Training not provided for the purpose of continuing education, career development or individual development.
3.3 Contractor Furnished Property
3.3.1 Except for the property specified in paragraph 10.9.3 as government furnished, the Contractor shall provide all uniforms and other personal medical instruments subject to the following:
3.3.2 Uniforms and Lab Coats: Uniforms and Lab Coats must conform to the requirements of the Indian Health Service Manual, Part 3, and Chapter 4 and meet the approval of the Chief Nurse Executive at each IHS facility.
3.3.3 Other personal medical instruments: "Other personal medical instruments" defined, as Contractor owned items include but not limited to stethoscope, scissors, as appropriate to the work unit. The Contractor must not use unsafe equipment or supplies at any time during performance of this contract. All Contractor furnished equipment and supplies shall be subject to inspection by the Government and must be approved by the COR prior to use by the Contractor. The Government reserves the right to prohibit the use of any materials, supplies, or equipment.
SECTION 4 - CONTRACTOR FURNISHED ITEMS
5.1 Except for the property specified in Section 10.7, Contractor will provide all other items as required to carry out the services.
SECTION 5 - PERFORMANCE WORK STATEMENT
5.1
• The contractor shall provide information technology specialist services agreement to the Mescalero Indian Health Clinic with the following specifications:
o Essential Functions:
o The IT Specialist is responsible for effective installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff, administrators, and medical staff to effectively provide healthcare services.
o This individual is accountable for the following systems: Windows systems; Windows and Applications that are supported for use with and include the RPMS and EHR Systems; responsibilities on these systems include support and maintenance to ensure continual operations.
o Additionally, they will need full administrative rights to all server systems, network resources, and data o management/backup solutions.
o Operations:
Map related solutions for various projects and operational needs based on the policies of IHS with COR approval.
Install new/ rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, in accordance with IHS standards and project/operational requirements.
Maintain installation and configuration procedures.
Contribute to and maintain IHS system standards.
Recommend innovations where possible to automate system administration tasks. Identify approaches that leverage resources.
o Support:
Perform monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, and verifying completion of scheduled jobs.
Performs security monitoring.
Perform backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media and purge as necessary.
Create, change, and delete user accounts as needed.
Investigate and troubleshoot issues.
Repair and recover from hardware or software failures.
Requires at least one support IT staff from IHS under direction as needed.
o Maintenance:
Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities.
Configure/ add new services as necessary.
Maintain operational, configuration, and other procedures.
Perform bi-weekly written progress reports to COR.
Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.
Configure CPU, memory, and disk partitions as required.
Maintains data center monitoring of equipment.
o Communication/Interpersonal Contacts:
Work Monday-Friday up to 40 hrs. as needed. No holidays.
Provides occasional guidance, some of which is technical.
Provide training sessions to end users when necessary.
Weekly hours with timesheets submitted to COR.
Works independently without supervision following the program's needs and requirements provided.
o Contractor Responsibilities:
Contractor shall be responsible for maintaining satisfactory standards of competence, conduct, appearance and integrity.
The quality of work performance of the contractor shall be subject to review.
5.2 Work Schedule
5.2.1 Scheduling of Shifts: The COR or Alternate COR at the IHS facility will determine specific tour of duty. The scheduler will determine the schedule along with the COR or the Alternate.
5.2.2 Work Flexibility: As directed by the COR, the Contractor's employee must rotate into other duty sections as needed to support patient care.
SF-1449 continued, page 6 of 23
5.2.3 Work Absence: The Contractor will perform and obtain approval from their agency who will inform the COR and/or Alternate COR prior to any absence from work. If the length of the absence exceeds working hours the Contractor must request from agency approval at least fifteen (15) days, (the exception is verifiable emergencies) in advance of the desired absence.
5.2.4 The Contractor must perform and maintain documentation from a qualified health care provider for absences of three (3) or more consecutive days, due to illness, stating:
5.2.4.1 The cause of the current illness or incapacitation AND
5.2.4.2 Indicating the Contractor as contagious or non-contagious.
5.2.5 Training: Only in house training will be provided to the Contractor employees.
5.3 Performance Evaluation: In accordance with the standards set forth in the contract and Performance Work Statement Matrix (Section 6).
5.3.1 The Contractor meets with the care team to discuss scheduled patients and communicates the patients’ needs and recommended treatment to care team. Provides assistance to the care team.
5.3.2 The Contractor contacts patients for follow up diagnostic tests, referrals, appointments, or medical follow-up as appropriate. The Contractor provides patient education and self-management support by making weekly/monthly calls to encourage patient to meet goals.
5.3.3 The Contractor maintains, identifies, and creates panel of high-risk patients for care management. The Contractor will track performance measures monthly and shares with the team. The Contractor will triage patients, on the teams’ panel, who walk-in or call for services and directs them appropriately.
5.3.4 The Contractor will in emergency situations, when a physician is not present or immediately available, initiates appropriate measures; for example, takes resuscitation measures in case of cardiac or respiratory arrest, calls for assistance, (begins CPR, call Code Blue).
5.3.5 The Contractor will document observations, nursing interventions, therapeutic measures administered and status of coordinated activities between nursing and other professional disciplines utilizing the problem oriented record system.
5.3.6 The Contractor is responsible for operating specialized equipment during patient visit.
5.4 The contractor will perform work with multicultural patients and interpreters as necessary for non-English speaking patients.
5.5 Conduct: The Contractor must perform standards as listed in the Federal Code of Conduct.
5.6 Conditions of Contract Services: All contractors providing service under this contract must attend mandatory orientations specified by the Service Unit.
5.6.1 The contractor must be subject to character investigation as required by Public Law 101-360, the Indian Health Child Protection and Family Violence Prevention Act prior to performance of a contract by utilizing the US Office of Personnel Management (OPM), Electronic Questionnaire for Investigation Processing (eQIP) system and this shall include all fingerprinting procedures and clearances. The contractor must provide all requested information necessary to perform Level I and Level II background checks. The contractor must comply with the requirement to obtain security investigations. The contractor must work with the IHS to ensure that the pre-employment screening process includes the appropriate investigation questionnaires and forms to be completed. The contractor will review all completed forms and forward onto the Government personnel. The contractor will be immediately removed from the position (at any time the investigation receives unfavorable adjudication, or, if other unfavorable information that would affect the investigation becomes known.
5.6.2 Identification of Contractor: The Contractor must wear a government issued contractor identification badge during performance of duty.
After 120 day’s PIV, cards issued at the Service Unit.
5.6.3 Management of Medical Information: The Contractor must manage all patient information in accordance with HIPAA standards, Privacy Act, and IHS Service Unit and/or Health Center specific policies and protocols. The Contractor must immediately report to the Contracting Officer or COR any information or circumstances that may violate any statute, policy, or procedure.
5.6.4 IHS Information Technology Systems: In performance of this contract, the Contractor must adapt to and successfully utilize IHS information technology systems such as Electronic Health Records (EHR) or RPMS, which the IHS has deemed necessary for acceptable contractor performance. The IT policies and procedures are available to the Contractor at the Service Unit and the Contractor will adhere to the IHS Information Technology System Security Policies and procedures. The Contractor must follow all appropriate federal required information Technology security requirements and will be operating under Health Insurance Portability and Accountability (HIPAA) and Privacy Act regulations.
5.7. CONTRACTOR QUALIFICATION REQUIREMENTS:
5.7.1 Professional Development:
Contractor must have a Bachelors in Computer Science or equivalent.
5.7.2 Experience: The Contractor must have a resume that provides experience that equips the applicant with the particular knowledge, skills and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position.
5.7.3 Motor Vehicle Operator's License: Contractors will not operate any Government-Owned vehicles. If required to provide health care services, they are allowed only as passengers in the Government-Owned Vehicle driven by a Federal employee.
5.7.4 Health Requirements of Contracted Healthcare Providers: Furnish documentation that reflects immunity for the indicated vaccine preventable diseases through documented disease, vaccination history, serology results, and/or any documented episodes of adverse events after vaccination. Any contractor’s employee who is allergic to a component of a vaccine and/or have a history of a severe reaction to a vaccine is not required to receive that vaccine with documented proof of contraindication to the vaccination. The following are additional requirements for specific vaccine preventable diseases.
• Measles:
- Vaccinations with 2 doses of live measles or MMR vaccines administered at least 28 days apart,
- Laboratory evidence of immunity,
- Laboratory confirmation of disease, or
- Birth before 1957.
• Mumps:
- Vaccinations with 2 doses of live mumps or MMR vaccines administered at least 28 days apart,
- Laboratory evidence of immunity,
- Laboratory confirmation of disease, or
- Birth before 1957.
SF-1449 continued, page 7 of 23
• Rubella:
- Vaccinations with 1 dose of live rubella or MMR vaccines administered at least 28 days apart,
- Laboratory evidence of immunity,
- Laboratory confirmation of disease, or
- Birth before 1957
• Hepatitis B:
- Vaccinations with three doses of Hepatitis B vaccines, or
- signed declination of Hepatitis B vaccination series.
• Varicella:
- Vaccinations with two doses of varicella at least 4 weeks apart,
- Laboratory evidence of immunity or confirmation of disease,
- Diagnosis or verification of history of varicella disease by a health care provider, or
- Diagnosis or verification of a history of herpes zoster by a health care provider.
• Influenza:
- Vaccination with one dose of current annual influenza season vaccine.
- Documented proof of the contraindication to the influenza vaccination as outlined by Advisory Committee on Immunization Practices recommendations, or
- Written statement justifying religious exemption from influenza vaccination.
Note: unvaccinated contract staff with an approved medical or religious exemption must wear an IHS-provided surgical or similar mask when working in patient care areas or other areas frequented by patients in an IHS facility during the influenza season.
• Pertussis -Vaccination with one dose of Tdap vaccine.
• Any additional immunization in accordance with IHS Immunization Policy that is available upon request.
The contract staff must have written documentation of TB test (TST or IGRA) within the last 12 months. If documented Positive TB test:
- Provide chest x-ray report of “No active TB disease” following positive TB test.
- Annual sign and symptoms screen:
• If negative sign and symptom screen, follow up chest x-ray not indicated.
• If signs and symptoms screen positive, contract staff must have written documentation of chest x-ray and health care provider evaluation.
Credentialed provider contract staff they must have documentation from the provider’s physician or chief of staff that confirms they do not have any health problems (including disability, emotional stability, drug, or alcohol dependency) that might impair his/her ability to care for patient at time of application.
5.7.5 Criminal History Background Check:
Contractor’s employees whose duties and responsibilities involve regular contact or control over children are subject to a character investigation as required by Public Law 101-630, The Indian Child Protection and Family Violence Act. The minimum standards of character shall ensure that none of the individuals described in this order have been found guilty of, or entered a plea of nolo contendere or guilty to, any felonious offense, or any of two or more misdemeanor offenses, under federal, state, or tribal law involving crimes of violence; sexual assault, molestation, exploitation, contact or prostitution; crimes against persons; or offenses committed against children. These crimes do not hold a time statue and will be evaluated the same under any Child Care “CNACI” investigation with IHS. IHS will conduct these investigations following award of a contract. Until the character investigation has been completed and the Contracting Officer notified of the results, the Contractor‘s employees must not have unsupervised contact with Indian children. Contractor’s employees are not able to work a scheduled shift until the security check is performed and clearance has been obtained by the appropriate agency. At a minimum, fingerprints are required, and upon clearance of this stage, a contractor’s employee may work a scheduled shift. However, Contractor’s employees are required to complete the detailed background application and the application is to be completed within 30 days once the contractor’s employee has been given physical and logical access. All Contractors’ employees are subject to criminal background check prior to performing services in accordance with Solicitation terms and conditions. The contractor shall ensure that each of their employees complete the Certification of Criminal History and Background Check Packet. The completed forms are to be returned to the COR. Additional Background Check packets can be obtained through the COR. See HHSAR Clauses 352.237-72 and 352.237-73.
5.7.6 Required Training: Protecting Children from Sexual Abuse as stated in IHM Circular 19-05: Contractor Training Plan for Implementation of Indian Health Manual Part 3, Chapter 20, Protecting Children from Sexual Abuse by Health Care Providers. Each provider must take this training within 30 days from their start date at the service unit. Certificate should be provided to the COR.
5.7.7 Subpoenas/Testimonies: Contractors are mandated to cooperate with the appropriate IHS managers when the contractors' employees are subpoenaed or requested by Tribal, State or Federal Parties to provide testimony as stated in Section 5-27.3(B)(9) of the Indian Health Manual.
5.8 Challenges to Conflicts: For any inconsistency between COR and Contractor's employee, the employee should contact their agency. If this situation needs further remedies, then the Contractor will contact the COR
5.9 When the Contractor demonstrates impaired judgement, they cannot continue working on the Solicitation. The Government reserves the right to remove from the facility any Contractor employee who in the judgment of a licensed healthcare practitioner is impaired.
5.10 APPLICABLE DOCUMENTS:
• Business Associate Agreement
• OF 306 – Addendum to Declaration for Federal Employment – Indian Health Service Child Care & Indian Child Care Work Positions
SECTION 6 0 QUALITY ASSURANCE SURVEILLANCE PLAN
(INTENTIONALLY LEFT BLANK)
SECTION 7 - PACKAGING AND MARKING
7.1 PACKAGING
All deliverables shall be preserved, packaged, and packed in accordance with normal commercial practices to meet the packing requirements of the carrier including which is necessary to prevent deterioration and damages due to the hazards of shipping, handling, and storing.
SF-1449 continued, page 8 of 23
7.2 MARKING
Each package/container shall be clearly marked as follows:
• Name of Contractor
• Contract Number
• Description of Items Contained Therein
• Consignee's Name and Address
7.3 DELIVERY
All deliverables delivered to the following addresses:
Mescalero Service Unit Information Technology Department
318 Abalone Loop Mescalero, NM 88340
SECTION 8 - INSPECTION AND ACCEPTANCE
8.1 INSPECTION AND ACCEPTANCE: All work under this contract is subject to inspection and final acceptance by the Contracting Officer or the duly authorized representative of the government. The COR, as a duly authorized representative of the Contracting Officer, shall assume the responsibilities for monitoring the Contractor's performance, evaluating the quality of services provided by the Contractor and performing final inspection and acceptance of all deliverables and services called for by the contract.
8.2 FEDERAL ACQUISITION REGULATION {48 CFR CHAPTER 1) CLAUSES
FAR Clause No. Title Date 52.246-4 Inspection of Services – Fixed Priced (Aug 1996)
SECTION 9 - DELIVERIES OR PERFORMANCE
9.1 PERIOD OF PERFORMANCE: The period of performance will be for a 12-month base year period with 4 one-year option period for renewal.
9.1.1 Services under this contract shall commence NLT 10 days after all clearances occur.
9.1.2 Total contract award must not exceed five years.
9.2 PLACE OF PERFORMANCE: The contractor will provide requested non-personal healthcare services to the following Albuquerque Area Indian Health Service Facility:
9.2.1 Mescalero Service Unit
Information Technology Department
318 Abalone Loop Mescalero, NM 88340
9.3 Travel to and from the facility/office site are not included in the tour of duty. See Section 5.2 for shift hours.
9.4 GOVERNMENT HOLIDAYS (https://www.federalpay.org/holidays)
New Year's Day Martin Luther King's Birthday President's Day Memorial Day Independence Day Labor Day Columbus Day Veteran's Day Thanksgiving Day Christmas Day Juneteenth
*Any other day specifically declared by the President of the United States to be a national holiday (see www.opm.gov/fedhol).
SECTION 10 - CONTRACT ADMINISTRATION
10.1 AUTHORITIES OF GOVERNMENT PERSONNEL: Notwithstanding the Contractor's responsibility for total management during the performance of this
Contract, the administration of the Contract will require maximum coordination between the Government and the Contractor. The following individuals will be the Government's points of contact during the performance of this Contract.
10.2 CONTRACTING OFFICER
The IHS Contracting Officer (CO) is the only individual authorized to modify this Contract. The CO responsible for administrative and contractual issues concerning this Contract is:
Eric Wright, Contract Specialist (CS) Indian Health Service/Division of Contracts & Grants Management (DCGM) 4101 Indian School Road NE, Suite 225 Albuquerque, NM 87110 Phone: 505-256-6752 Email: eric.wright@ihs.gov
Send all communications pertaining to contractual and/or administrative matters to the address above and to the Contract Specialist administering this Contract.
10.3 CONTRACT ADMINISTRATOR
· All Contract administration performed by:
Eric Wright, Contract Specialist (CS) Indian Health Service/Division of Contracts & Grants Management (DCGM) 4101 Indian School Road NE, Suite 225 Albuquerque, NM 87110 Phone: 505-256-6752 Email: eric.wright@ihs.gov
10.4 CONTRACTING OFFICER'S REPRESENTATIVE (COR)
mailto:eric.wright@ihs.gov
SF-1449 continued, page 9 of 23
10.4.1 Marina Mendez, 575-464-3806, and Deena Evans, 575-464-3808 are hereby designated as COR for this service. The COR responsibilities will be to coordinate with the contractor the technical aspects of this service and the review of performance hereunder. The COR does not have the authority to change or alter the order amount, terms and conditions.
10.4.2 The COR’s responsibilities will include ensuring contractor accountability. Monitoring the Contractor’s technical progress including the surveillance and assessment of performance and recommending to the CO changes in requirements. Interpreting the PWS. Performing technical evaluations as required. Perform technical inspection and acceptance as required. Assisting the Contractor in the resolution of technical problems encountered during performance. Perform receiving and processing invoices for payment.
10.5 TECHNICAL MONITORING
(a) Performance of work under this contract must be subject to the technical direction of the COR identified above, or an Alternate COR designated in writing. The term "technical direction" includes, without limitation, direction to the Contractor that directs or redirects the labor effort. Shifts the work between work areas or locations, fills in details and otherwise serves to ensure that task areas outlined in the PWS accomplished satisfactorily.
(b) Technical direction must be within the scope of the specification(s)/work statement. The COR does not have authority to issue technical direction that
(1) Constitutes a change of assignment or additional work outside the specification(s)/ PERFORMANCE WORK STATEMENT;
(2) Constitutes a change as defined in the clause entitled "Changes;"
(3) In any manner causes an increase or decrease in the contract price, or the time required for contract performance;
(4) Changes any of the terms, conditions, or specification(s)/work statement of the contract;
(5) Interferes with the Contractor's right to perform under the terms and conditions of the contract; or
(6) Directs, supervises or otherwise controls the actions of the Contractor's employees.
(c) Technical direction may be oral or in writing. The COR shall confirm oral direction in writing within five workdays, with a copy to the Contracting
Officer.
(d) The Contractor shall proceed promptly with performance resulting from the technical direction issued by the COR. If, in the opinion of the
Contractor, any direction of the COR, or his designee, falls within the limitations in (b), above, the Contractor shall immediately notify the CO no later than the beginning of the next Government work day.
(e) Failure of the Contractor and the CO to agree that technical direction is within the scope of the contract shall be subject to the terms of the clause entitled "Disputes" (FAR 52.233-1, Disputes).
10.6 INVOICE SUBMISSION
10.6.1 The Contractor shall submit invoices once per month. Electronically sent via e-mail complete invoice with all required documentation to:
10.6.1.1 Contracting Officer's Representative (COR): Marina Mendez, marina.mendez@ihs.gov
10.6.1.2 Alternate COR: Deena Evans, deena.evans@ihs.gov
10.6.1.3 IPP: https://www.ipp.gov
* Please do not sent to the CS or Finance Office any other invoice related documents such as deliverables, reports or balance statements).
Failure to submit required documents directly to the offices listed above will delay prompt payment of your invoice.
10.6.2 For invoices submitted by email, the subject line of your email invoice submission shall contain the Contractor's name, UEI and TIN numbers, contract number, and invoice. The Contractor shall send one email per contract monthly. The email may have multiple invoices for the contract. Invoices accepted in one of these formats: PDF, TIFF, or Word only (no Excel formats). The electronic file cannot contain multiple invoices; example, 10 invoices requires 10 separate files (PDF, TIFF, or Word).
10.6.3 Submit invoices in accordance with the contract terms, i.e. payment schedule, progress payments, partial payments, deliverables, etc.
10.6.4 All information set forth in FAR Clause 52.212-4(g), Invoice, must be included in all invoices for it to constitute a proper invoice.
FAR 52.212-4(g) Invoice.
(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include—
(i) Name and address of the Contractor;
(ii) Invoice date and number;
(iii) Contract number, line item number and, if applicable, the order number;
(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;
(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;
(vi) Terms of any discount for prompt payment offered;
(vii) Name and address of official to whom payment is to be sent;
(viii) Name, title, and phone number of person to notify in event of defective invoice; and
(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.
(x) Electronic funds transfer (EFT) banking information.
(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.
(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the
Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer—System for Award Management, or 52.232-34, Payment by Electronic Funds Transfer—Other Than System for Award Management), or applicable agency procedures.
(C) EFT banking information is not required if the Government waived the requirement to pay by EFT.
(2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR Part 1315.
10.6.5 In accordance with OMB Memorandum, M-11-32; Agencies shall make payments to small businesses as soon as practicable, with the goal of making payments within 15 days of receipt of a proper invoice. For a small business contractor not paid within this (15 day) accelerated period, the contractor will not be given a late-payment interest penalty. Interest penalties, as prescribed by the Prompt Payment Act, remain unchanged by means of this memorandum. All small businesses shall label all invoices as "Small Business."
10.6.6 Additionally, in accordance with OMB Memorandum, M-12-16, fill prime contractors are encouraged to disburse funds received from the Federal Government to their small business subcontractors in a prompt manner. To assist prime contractors in expediting contractor payments to small business subcontractors, Agencies shall, to the full extent permitted by law, temporarily establish an earlier, accelerated date for making agency payments to all prime contractors. Consistent with OMS Memorandum M-11-32 above, Agencies shall have a goal of mailto:marina.mendez@ihs.gov mailto:deena.evans@ihs.gov https://www.ipp.gov/
SF-1449 continued, page 10 of 23 paying all prime contractors within 15 days of receiving proper documentation. In an effort to support small business growth, drive economic activity and job creation, the Contractor is encouraged to accelerate payments to their small business subcontractors.
10.6.7 In accordance with the requirements of the Debt Collection Improvement Act of 1996, all payments under this contract will be made by electronic funds transfer (EFT). The Contractor shall provide financial institution information to the Finance Office designated above in accordance with FAR 52.232-33 Payment by Electronic Funds Transfer - Central Contractor Registration.
10.6.8 Failure to submit directly to the offices listed above will delay prompt payment of your invoice.
SECTION 11 - SPECIAL CONTRACT REQUIREMENTS
11.1 CONTRACTOR PERFORMANCE EVALUATION REPORT
11.1.1 During the duration of this contract, the contractor's performance will be evaluated on an interim and final basis pursuant to FAR Subpart
42.15. Evaluation will become part of the contract file and will be used as past performance information in evaluating the Contractor's, and any significant subcontractors or affiliates, past performance on future contracts.
11.1.2 Contractor Performance Assessment Report System (CPARS) is an on-line reporting system https://www.cpars.gov/. The Contractor Performance Report is completed by the COR electronically and sent to the Contractor for review and approval at the end of each performance period as an interim report and at the end of the contract performance as a final report. After review by the Contracting Officer, the report becomes a permanent record of the Contractor's past performance.
11.2 SECURITY
a. To perform the work specified herein, contractor personnel will require access to sensitive data, regular access to HHS-controlled facilities, and/or access to HHS information systems. The Government has determined the position sensitivity under this effort to be Level 1.
b. To gain access to the sensitive data, HHS-controlled facilities, and/or HHS information systems, the Contractor shall comply with Homeland Security
Presidential Directive 12, Policy for a Common Identification Standard for Federal Employees and Contractors, and with the personal identity verification and investigation procedures obtained in:
(i) HHS Information Security Program Policy, http://www.hhs.gov/ocio/securityprivacy/
(ii) HHS Office of Security and Drug Testing, personnel Security/Suitability Handbook, http://www.hhs.gov/ocio/policy/hhs-ocio-2011-0003.html
(iii) Reserved
(iv) HHS HSPD-12 Implementation Policy (draft)
c. The minimum Government investigation for a non-critical sensitive position is a National Agency Check and Inquiries (with fingerprinting), which consists of searches of records covering specific areas of a person's background during the past five years. Those inquiries are sent to current and past employers, schools attended, references, and local law enforcement authorities. More restricted positions, above non-sensitive, require more extensive documentation and investigation.
d. Contractors should ensure that the employees whose names they submit have a reasonable chance for access approval. Delays associated with rejections and consequent reinvestigations may not be excusable.
e. Typically, the Government investigates personnel at no cost to the Contractor, but the expense of multiple investigations for the same position is difficult to justify. Consequently, multiple investigations for the same position may, at the Contracting Officer's discretion, justify reduction(s) in the Contract price of no more than the cost of the extra investigation(s).
f. Language similar to this Security section shall be included in any Sub-Contracts which require Sub-Contractor personnel to have access to an information system, access to sensitive data, regular or prolonged access to a HHS-controlled facility, or any combination of these three.
g. Inquiries, including requests for forms and assistance, should be directed to the Contracting Officer or his/her designee, listed in the Contract.
h. Within seven (7) calendar days after final acceptance of the work specified herein, the Contractor shall return all identification badges to the
Contracting Officer or his/her designee.
11.3 REFERENCES: The work performed under this contract will assist the IHS in better meeting legislative mandates and associated implementation guidance from OMS, HHS, NIST, and US Cert. Statutes and Acts generally applicable to IHS security include, but are not limited to the following:
• Health Information Technology for Economic and Clinical Health Act
• Federal Information Security Management Act (FISMA), part of the E-Government Act of 2002 (Public Law 107-347, Title Ill).
• OMB Circular A-130 and Appendix Ill, Security of Federal Automated Information Resources
• OMB Circular A-11, Preparing, Submitting, and Executing the Budget
• Presidential Decision Directive 63 (POD 63)
• NIST Special Publications - 800 Series
11.4 IDENTIFICATION AND DISPOSITION OF DATA, REPORTS, AND OTHER DELIVERABLES
A. The Contractor not permitted to make use of any data derived from these services for any purpose not directly related to and/or authorized by the
Albuquerque Area Indian Health Service. All patient data/information are subject to the Privacy Act and the Confidentiality of Information Clause
(HHSAR 352.224-70)
B. Upon completion/termination of the contract, all information, statistical or analytical material or reports and other data generated by the Contractor shall become the property of the Albuquerque Area Indian Health Service.
C. The Contractor is prohibited from gathering data, statistics, or use of material for publication and/or research for its own benefits. Obtain prior approval before dissemination of information from the Government Contracting Officer for the release or dissemination of information related to this contract.
11.5 ADDITIONAL REQUIREMENTS CONCERNING DATA, DATA RIGHTS AND COMPUTER SOFTWARE
11.5.1 Notwithstanding any other clause concerning data, data rights and computer software and hardware under this Contract. All data produced, recorded, transferred or manipulated under this Contract shall remain the exclusive property of the Government irrespective or the manner or method of recording or storage and no matter what form of computer mechanism used in the processing of said information or data. The Government shall retain exclusive right and domain over any by-product produced under this Contract, or any other use of the data produced under this Contract by either plan or accident.
11.5.2 Send copies of the final Reports and Deliverables under each task to the Indian Health Service and kept on file. At the end of the contract, all files must be kept by the Contractor for audit purposes.
11.5.
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