Sol_1605C5-25-Q-00008 (1).pdf

1605C5-25-Q-00008

1. REQUEST NO.

5a. ISSUED BY

NAME

a. NAME

c. STREET ADDRESS

d. CITY

10. PLEASE FURNISH QUOTATIONS TO

THE ISSUING OFFICE IN BLOCK 5a ON

OR BEFORE CLOSE OF BUSINESS (Date)

2. DATE ISSUED 3. REQUISITION/PURCHASE REQUEST NO. 4. CERT. FOR NAT. DEF.

UNDER BDSA REG. 2

AND/OR DMS REG.1

RATING

6. DELIVERY BY (Date)

7. DELIVERY

9. DESTINATION

a. NAME OF CONSIGNEE

b. STREET ADDRESS

PAGE OF PAGES

5b. FOR INFORMATION CALL: (No collect calls)

TELEPHONE NUMBER

AREA CODE NUMBER

8. TO:

b. COMPANY

e. STATE f. ZIP CODE

c. CITY

d. STATE e. ZIP CODE

IMPORTANT: This is a request for information, and quotations furnished are not offers. If you are unable to quote, please so indicate on this form and return it to the address in Block 5a. This request does not commit the Government to pay any costs incurred in the preparation of the submission of this quotation or to contract for supplies or services. Supplies are of domestic origin unless otherwise indicated by quoter. Any representations and/or certifications attached to this Request for Quotations must be completed by the quoter.

11. SCHEDULE (Include applicable Federal, State and local taxes)

THIS RFQ

REQUEST FOR QUOTATION

(THIS IS NOT AN ORDER)

IS IS NOT A SMALL BUSINESS SET ASIDEX

05/28/2025 1625-OSM-25-NAT-0003

1 66

Customer Acquisition Services 200 Constitution Ave, NW S-4307 Washington DC 20210

US Department of Labor Multiple

US DEPARTMENT OF LABOR

4600 Silver Hill Road Room 1R105

Suitland

MD 20746

469 522-2763Daniel Garza

06/11/2025 12:00 P.M. ED

FOB DESTINATION

OTHER

(See Schedule)X

ITEM NO.

(a)

SUPPLIES/SERVICES

(b)

QUANTITY

(c)

UNIT

(d)

UNIT PRICE

(e)

AMOUNT

(f)

The U.S. Department of Labor (DOL) Office of the Senior Procurement Executive (OSPE), on behalf of the Bureau of Labor Statistics (BLS), has a need for equipment, installation, training, and ongoing maintenance, including labor, in accordance with this request for quotation (RFQ) for the Suitland Federal Center (SFC) Cognitive Laboratory located at 4600 Silver Hill Road, Hillcrest Heights, MD 20746. The new SFC Cognitive Lab will also include expanded functionality as a result of advances in technology to facilitate the capability to conduct testing at off-site locations using mobile/portable lab equipment.

This RFQ will result in a Firm-Fixed Price Order.

Continued ...

12. DISCOUNT FOR PROMPT PAYMENT

a. 10 CALENDAR DAYS (%) b. 20 CALENDAR DAYS (%) c. 30 CALENDAR DAYS (%) d. CALENDAR DAYS

NUMBER PERCENTAGE

NOTE: Additional provisions and representations

13. NAME AND ADDRESS OF QUOTER

b. STREET ADDRESS

c. COUNTY

d. CITY e. STATE f. ZIP CODE

14. SIGNATURE OF PERSON AUTHORIZED TO

SIGN QUOTATION

16. SIGNER

a. NAME (Type or print)

c. TITLE (Type or print)

a. NAME OF QUOTER

AREA CODE

NUMBER

15. DATE OF QUOTATION

b. TELEPHONE are are not attached

AUTHORIZED FOR LOCAL REPRODUCTION

Previous edition not usable

STANDARD FORM 18 (REV. 6-95)

Prescribed by GSA - FAR (48 CFR) 53.215-1(a)

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

NAME OF OFFEROR OR CONTRACTOR

2 66

CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

(A) (B) (C) (D) (E) (F)

1605C5-25-Q-00008

Your quote should reflect the specifications of the items/services required for a firm-fixed price purchase order to include best-discounted prices, as applicable.

Period of Performance: 07/14/2025 to 07/13/2026

0001 BLS COGNITIVE LABORATORY AT THE SUITLAND FEDERAL

CENTER

Product/Service Code: R499

Delivery: 07/14/2025

0002 Base Year maintenance 07/14/2025 - 07/13/2026

(troubleshooting assistance, respond to questions about hardware and software, respond to requests for maintenance, notify BLS of software updates, etc.)

Product/Service Code: R499

Delivery: 07/14/2025

1001 Option Year 1 maintenance: 07/14/2026 - 07/13/2027

(troubleshooting assistance, respond to questions about hardware and software, respond to requests for maintenance, notify BLS of software updates, etc.)

(Option Line Item)

(Anticipated Option Exercise Date) 06/14/2026

Product/Service Code: R499

Delivery: 07/14/2026

Period of Performance: 07/14/2026 to 07/13/2027

2001 Option Year 2 maintenance: 07/14/2027 -

07/13/2028

(troubleshooting assistance, respond to questions about hardware and software, respond to requests for maintenance, notify BLS of software updates, etc.)

(Option Line Item)

(Anticipated Option Exercise Date) 06/14/2027

Product/Service Code: R499

Delivery: 07/14/2027

Period of Performance: 07/14/2027 to 07/13/2028

3001 Option Year 3 maintenance: 07/14/2028 -

07/13/2029

(troubleshooting assistance, respond to questions

Continued ...

NSN 7540-01-152-8067 OPTIONAL FORM 336 (4-86)

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

NAME OF OFFEROR OR CONTRACTOR

3 66

CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

(A) (B) (C) (D) (E) (F)

1605C5-25-Q-00008 about hardware and software, respond to requests for maintenance, notify BLS of software updates, etc.)

(Option Line Item)

(Anticipated Option Exercise Date) 06/14/2028

Product/Service Code: R499

Delivery: 07/14/2028

Period of Performance: 07/14/2028 to 07/13/2029

NSN 7540-01-152-8067 OPTIONAL FORM 336 (4-86)

B - Supplies or Services/Prices C - Description/Specifications D - Contract Clauses E - Instructions To Vendors F - Evaluation Factors for Award

B - Supplies or Services/Prices

Item/Sub Number

Description Quantity Unit of Issue Unit Price Total Item Amount

0001 BLSCOGNITIVELABORATORYSERVICEAT

THE SUITLAND FEDERAL CENTER

Pan/tilt/zoom cameras with mount (6)

Fixed-focus camera with microphone, tripod, articulating arm (1)

Ceiling microphone (3)

Table top microphone (3)

Microphone network interface (3)

Portable speaker with bracket (2)

Participant task PC with dual monitors and screen capture (1)

Viewer PC with dual monitor and headset (1)

Recording PC, rack-mounted (1)

PC with monitor and mobile screen capture (1)

Audio/video mixing equipment (1)

Equipment rack with power supply and 24-port switch (1)

Assorted cables, connectors, jacks, etc. (100)

Assorted transmitters, receivers, amplifiers, etc.

(10)

Portable lab (includes 3 fixed-focus cameras with microphone, tripod, and articulating arm; 1 laptop with mouse; software; mobile screen capture; 1 case

Software (1)

Installation, testing, and commissioning (1)

Training (1)

Freight/delivery (1)

0002 Base Year maintenance: 07/14/2025 -07/13/2026

1001 Option Year 1 maintenance: 07/14/2026- 07/13/2027

2001 Option Year 2 maintenance: 07/14/2027- 07/13/2028

3001 Option Year 3 maintenance: 07/14/2028- 07/13/2029

C - Description/Specifications

PART 1

General Information

Within the Bureau of Labor Statistics (BLS), the Office of Survey Methods Research (OSMR) conducts a range of usability and cognitive studies and requires a lab space that supports this research. The lab is used by a group of research psychologists and survey methodologists who conduct interviews, focus groups, and usability tests in the space. At times, the researchers also conduct interviews, focus groups, and usability tests at off-site locations; these off-site research endeavors will also require some equipment.

BLS is decommissioning its office space in Washington, DC, and moving to the Suitland Federal Center (SFC). As part of this move, a new lab space is being constructed in Suitland, MD. The scope of work includes providing, installing, and maintaining equipment and software, and training OSMR staff on its capabilities and use.

1.1 Description of Services/Introduction:

The contractor shall provide all personnel, equipment, tools, materials, supervision, and other items and non-personal services necessary to perform the design, installation, and maintenance of a cognitive laboratory at the Suitland Federal Center (SFC) and provide training to BLS staff as defined in this Performance Work Statement, except as Specified in section C-3 as government furnished property and services. The contractor shall perform to the standards in this contract action.

1.2 Background:

OSMR researchers conduct small-scale qualitative and quantitative research with human subjects to support BLS program offices.

These research activities involve several methodologies, including the following:

User testing Cognitive interviews Respondent debriefings Focus groups

The SFC Cognitive Laboratory suite has 4 rooms:

Observation room, with space for up to 2 individuals Focus group room, with space for up to 13 individuals, including a moderator Interview room, with space for up to 2 individuals Usability room, with space for up to 3 individuals

On occasion, OSMR staff will conduct in-person research activities at other locations. In these circumstances, portable lab equipment is required.

OSMR is interested in recording audio and video from its research participants and anticipates conducting behavior coding using those recordings. Recordings (in whole or in part) may also be shared with other BLS staff with a need to know.

1.3 Objectives:

Design, provide, install, and maintain hardware and software to support observational and interactive research in the new OSMR laboratory facility at the Suitland Federal Center (SFC).

Provide and maintain portable hardware and software to support cognitive, behavioral, observational, and interactive research with human subjects in other locations.

Provide training to BLS staff on the hardware and software used in the laboratory facility at SFC and on the portable hardware and software.

1.4 Scope:

Services include:

Review existing/installed power outlets, network and telephone jacks, conduits, and provide input on required adjustments in order to facilitate installation of a fully functional lab. The current space plan, network drops, and power outlets are shown in Technical Exhibits 3 and 4.

Provide equipment (hardware and software) to support a fully functional cognitive and usability laboratory, including model numbers for all equipment as well as any technical requirements (e.g., networking, security, storage, operating systems). Requirements for the spaces are listed in Technical Exhibit 5.

Develop a plan to install the hardware, software, firmware upgrades, configuration, testing, and final commissioning. This includes the schematic drawings and plans for cabling.

Install the hardware and work with BLS IT to install the software as agreed to in the installation plan.

Test and configure all equipment. Perform commissioning with the option for BLS personnel to observe. Commissioning must confirm that all equipment and functional requirements are satisfied per BLS requirements. Provide written test results to BLS.

Provide final as-built drawings of the final installation including plans, schematics, configuration information, and all programming source code used.

Conduct on-site training on new hardware and software for up to 10 employees on how to use new hardware and software (up to 1 day).

Maintenance of the hardware and software. Additional details below in Part 5.

1.5 Period of Performance:

The period of performance shall be for one (1) Base Period of 12 months and three (3) 12-month option periods. The Period of Performance reads as follows:

Base Period: July 14, 2025 – July 13, 2026 Option Period I: July 14, 2026 – July 13, 2027 Option Period II: July 14, 2027 – July 13, 2028 Option Period III: July 14, 2028 – July 13, 2029

1.6 General Information:

1.6.1 Quality Control:

The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirements of the contract. As a minimum, the contractor shall develop quality control procedures that address the areas identified in Technical Exhibit 1, “Performance Requirements Summary”. After acceptance of the quality control plan, the contractor shall receive the Contracting Officer’s acceptance in writing of any proposed change to his QC system.

The Quality Control Plan is to be delivered with the contractor’s proposal.

1.6.2 Quality Assurance:

The government shall evaluate the contractor’s performance under this contract action in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 Government Remedies:

The Contracting Officer shall follow FAR 52.212-4, “Contract Terms and Conditions-Commercial Items” or 52.246-4, “Inspection of Services-Fixed Price” for contractor’s failure to perform satisfactory services or failure to correct non-conforming services.

1.6.4 Recognized Holidays:

The contractor is not required to perform services on the following holidays:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Juneteenth Day Christmas Day Independence Day

1.6.5 Hours of Operation:

The contractor is responsible for conducting performance between the hours of 8:00am-5:00pm, Eastern time, Monday through Friday, except Federal holidays or when the government facility is closed due to local or national emergencies, administrative closings, or similar government directed facility closings. The contractor must at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this statement of work when the government facility is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential.

1.6.6 Place of Performance:

The work to be performed under this contract action will be performed at the contractor facility and the Suitland Federal Center (physical address: 4600 Silver Hill Rd., Suitland, MD 20746). All worksites must be approved in writing by the COR.

1.6.7 Type of Contract:

The government anticipates award of a firm-fixed price purchase order.

1.6.8 Security Requirements:

Physical Security:

The contractor shall be responsible for safeguarding all government property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.9 Special Qualifications:

None.

1.6.10 Post Award Conference/Periodic Progress Meetings:

The contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The Contracting Officer, Contracting Officer’s Representative (COR), and other government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings, the Contracting Officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.11 Contracting Officer’s Representative:

A COR will be delegated separately.

1.6.12 Key Personnel:

The following personnel are considered key personnel by the government:

Contract Manager Project Manager

The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the Contracting Officer.

The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract action. The contract manager or alternate shall be available between 8:00 a.m. to 5:00p.m., Eastern time, Monday through Friday except Federal holidays or when the government facility is closed for administrative reasons. Qualifications for all key personnel are listed below.

1.6.12.1 Contract Manager and Alternate:

The Contract Manager and Alternate must have 24 semester hours in mathematical, engineering, and/or quantitative analysis courses and 15 or more years cost analysis experience.

1.6.12.2 Project Manager:

The Project Manager must have 5 years experience in project management, including development and installation of cognitive and usability labs and conducting or managing behavioral data collection laboratories or research projects.

1.6.13 Identification of Contractor Employees:

All contract personnel attending meetings, answering government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.6.14 Organizational Conflict of Interest:

Contractor and subcontractor personnel performing work under this contract action may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI), as defined in FAR Subpart 9.5. The contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

PART 2

Definition & Acronyms

Contracting Officer’s Representative. A representative from the requiring activity assigned by the Contracting Officer to perform surveillance and to act as liaison to the contractor

Defective Service. A service output that does not meet the standard of performance associated with it in the Performance Work Statement.

Quality Assurance. Those actions taken by the government to assure services meet the requirements of the Performance Work Statement.

Quality Assurance Surveillance Plan. An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

Quality Control. Those actions taken by a contractor to control the performance of services so that they meet the requirements of the

PWS.

PART 3

Government Furnished Property, Equipment, And Services

General:

The government will provide the facilities, equipment, materials, and/or services listed.

below.

Equipment:

N/A.

Services:

N/A.

Utilities:

The government will provide power to the equipment in the Cognitive Laboratory. The contractor shall be responsible for operating under conditions that preclude the waste of utilities.

Facilities:

Onsite. The government will furnish all necessary workspace required for the contractor to support the effort(s) outlined in this PWS, to include desk space, telephones, computers and other items necessary to maintain an office environment.

PART 4

Contractor Furnish Items and Services

4.1 General:

Except for those items specifically stated to be government furnished in Part 3, the contractor shall furnish all other items required to perform the services in this PWS.

PART 5

Specific Tasks

5.1 Services:

The overall task involves designing, providing, installing, and maintaining hardware and software for the purposes of conducting behavioral research at the Bureau of Labor Statistics. The goal is for BLS to have a fully functional cognitive and usability laboratory onsite at the Suitland Federal Center (SFC). The task also includes training BLS staff on the hardware and software capabilities and functions.

Task 1: Planning and Design

The contractor shall install hardware and work with BLS staff to install software into the new OSMR laboratory space. The hardware and software must allow researchers to easily observe, record and playback testing sessions. Flexibility is also a priority, so the lab must be easy to modify as new technology is added and needs change over time. The installation dates are currently unknown but are expected to occur around Summer 2025.

The Contractor shall work with existing site conditions, including the location of power outlets, network and telephone jacks, conduits, and other features that will facilitate hardware installation and cable management. The current space plan, network drops, and power outlets are shown in Technical Exhibits 3 and 4. BLS will provide the final space plan to the contractor prior to commencement of work.

The Contractor shall provide a list of equipment (hardware and software) to support a fully functional usability laboratory, meeting the requirements below at a minimum. The list shall include model numbers for all the equipment as well as any technical requirements (e.g., networking, security, storage, operating systems).

1. The laboratory suite includes three testing rooms (a usability room, an interview room, and a focus group room) and one observation room. Equipment in the observation room will display and record both audio and video from each of the three testing rooms, one room at a time.

2. Requirements for hardware and software

a. All proposed equipment must be compatible with existing BLS systems. BLS will provide a list of the current hardware and software along with details on the computing environment.

b. All proposed equipment must be approved by the BLS IT office prior to purchase and installation. Modifications to hardware and software selections may be required as a result of BLS IT, security, or other restrictions.

3. Requirements for video

a. All new video cameras should capture at resolutions that maximize video and audio quality with a minimum of 1080p resolution in every configuration of recording and playback.

b. Requirements for usability room

i. The usability testing room will incorporate a computer for in-person testing. Video streaming and recording will work for tests conducted with this computer.

ii. Two monitors, in order to test internal BLS systems that have this requirement. Monitors should be connected to the computer mentioned above.

iii. Software for running usability tests. The contractor will work with BLS IT staff if necessary.

iv. At least two cameras will capture at least two views of the usability testing room, providing options to view the participant’s face, the computer keyboard, mouse, document, mobile device, or other equipment a participant may interact with.

v. There will be at least one mounted camera that researchers can pan, tilt, and zoom from the observation room.

vi. Hardware and/or software should capture what is displayed on the participant’s computer screen and/or mobile device screen, allowing the capture of up to two screens and the participant’s face.

c. Requirements for the interview room:

i. Cameras will capture at least two views of the interviewing table, for instances where there are multiple participants.

ii. There will be at least two mounted cameras that researchers can pan, tilt, and zoom from the observation

iii. Hardware and/or software should record audio from this room.

d. Requirements for the focus group room:

i. Cameras will capture multiple angles of the room, to show up to thirteen participants seated at a central table.

ii. There will be at least two mounted cameras that researchers can pan, tilt, and zoom from the observation

iii. Note: Current AV design allows for a laptop within the room to present on the 86” wall-mounted display.

e. Requirements for the observation room

i. The equipment should display, record, and store the audio and video from the usability, interview, and focus group rooms (one testing room at a time, since we do not run simultaneous sessions).

ii. Video will be synchronized with its accompanying audio both when streaming and in recorded files.

iii. Researchers will be able to select to view a single video, or two videos as picture in picture or two videos side by side.

iv. The equipment will allow the researcher to switch between video inputs during test sessions. The input from each camera will be stored separately to allow researchers to switch, or combine, views during playback.

v. There will be a way to record audio (e.g., MP3) without video. BLS staff will be able to play and edit the audio recordings.

vi. BLS will be able to create and extract audio and/or video clips.

4. Requirements for audio

a. Omnidirectional microphones, not a lapel style, that can capture audio from all participants and researchers in the observation, focus group, usability, and interview rooms.

b. There will be bi-directional audio communication between the observation room and the usability room, and between the observation room and interview room, to allow the researcher to talk with participants in those rooms.

The recording equipment should capture this audio as well.

c. Hardware and/or software should record audio from the focus group room.

5. Requirements for testing off-site

a. On occasion, OSMR staff will conduct in-person tests at off-site locations. For these types of tests, assume that there will be 1 interviewer/researcher and 1-2 participants in a small room, sitting at a table.

b. The equipment should record audio from everybody in the room.

c. The equipment should record video (face and upper body) from the participant(s) only.

d. The equipment should record what is shown on a screen (for example, the participant’s computer, the participant’s mobile device, or the interviewer’s screen).

e. The equipment should be easily portable.

f. The equipment should be easily shippable (via USPS, UPS, or similar carriers).

g. The equipment will store recordings locally, and not require wireless access.

6. Additional Requirements

a. As much as possible, equipment for the onsite laboratory should be hardwired rather than relying on wireless connections. The contractor will work with BLS IT staff as necessary.

b. The solution must be flexible to allow for changes in hardware or software.

c. The usability room shall allow for several testing configurations, including:

i. In-person tests with the moderator in the testing room,

ii. In-person tests with the moderator in the observation room.

iii. In-person tests for products other than software or websites (e.g., paper forms, mobile devices).

7. Develop a plan to install the hardware, software, firmware upgrades, configuration, testing, and final commissioning. This includes the schematic drawings and plans for cabling.

Task 2: Installation and Testing

The contractor shall:

1. Install the hardware and work with BLS IT to install the software as agreed to in the installation plan.

2. Test and configure all equipment.

3. Perform commissioning with the option for BLS personnel to observe. Commissioning must confirm that all equipment and functional requirements are satisfied per BLS requirements. Provide written test results to BLS.

4. Provide final as-built drawings of the final installation including manuals, plans, diagrams, schematics, configuration information, and all programming source code used.

5. Deliver hardware and software that are free of defects and viruses. Hardware and software shall be installed and demonstrated during commissioning to work in accordance with the above requirements prior to acceptance. The COR will notify vendor in writing of acceptance.

Task 3: Training

After the installation requirement is complete, the contractor shall conduct on-site training on new hardware and software for up to 10 BLS employees for up to 1 day. Provide training materials and documentation as appropriate.

Task 4: Maintenance

After the installation and training requirements are complete, for the duration of the period of performance, the contractor shall:

1. Provide a site visit prior to the end of the period of performance to ensure that all of the hardware and software are functioning correctly, efficiently, and in accordance with the specifications and standards provided in each component’s manual and according to industry standards, including software installed and hardware (e.g., video monitors, wiring in all rooms, and any other physical components).

2. Maintain a fully integrated recording system that captures digital data output from all cameras, microphones, and software.

3. Maintain functional transmission of all video and audio feeds in real time to the observation room.

4. Respond to requests for maintenance within 1 business day.

5. Respond to basic questions about hardware and software within 1 business day of request.

6. Provide trouble-shooting assistance as necessary during period of performance.

7. If hardware or software updates are needed and the BLS has to complete an approval process prior to installation, the vendor shall be available to answer questions or provide evaluation copies of the new software for testing.

8. Notify BLS in advance of software updates, such as security patches or system bug fixes, that are available through the maintenance period. No work is to be done without the approval of the Program Manager and COR.

9. Inform the Program Manager and COR of all updates and changes to the system, concerns about functionality needs for replacing components to the system, or any other information relevant to the laboratory. No work is to be done without the approval of the Program Manager and COR.

5.2 Deliverables:

In the performance of this requirement, the Contractor will participate in an initial kickoff meeting, schedule weekly meetings with BLS, and provide a Work Plan. The work plan will outline how the Contractor will ensure tasks are completed, include a project schedule (including tasks and durations for each activity), and specify the means to ensure timeliness of tasks and deliverables. The Contractor shall provide notes from each meeting and submit monthly progress reports outlining activities completed, activities planned for the subsequent month, and any risks or concerns to the project schedule.

The Contractor shall provide new commercial off-the-shelf (COTS) products to the BLS in accordance with the delivery terms specified. COTS products delivered to the BLS, including AV equipment, computer software, and software documentation, shall be acquired, in accordance with FAR 12.212 and FAR 27.405-3, under licenses customarily provided to the public to the extent the license is consistent with federal law. If, however, a term or terms of such a customary commercial license is determined by the BLS to be inconsistent with federal law, then the Contractor agrees that rights in the commercial license will be subordinate to the rights specified in FAR 52.227-19.

The Contractor also agrees to the following specific requirements for commercial software documentation. Data Rights shall permit the BLS to make unlimited copies of all documentation for BLS internal use:

For both commercial software and software documentation, the Contractor shall identify and appropriately mark, as required by the FAR, any and all limitations and restrictions related to BLS use, rights, and maintenance of the COTS products. For data first produced under the contract for delivery to the BLS, the FAR 52.227-14 Rights in Data – General shall apply.

The work has been divided into Planning and Design, Installation and Testing, Training, and Maintenance Requirements. The scope includes providing and installing the equipment, training OSMR staff, and maintaining all equipment.

PART 6

Applicable Publications

6.1 Publications Applicable to This PWS:

N/A

PART 7

Technical Exhibit Index

Technical Exhibit 1 – Performance Requirements Summary

Technical Exhibit 2 – Deliverables Schedule

Technical Exhibit 3 – SFC Cognitive Laboratory space plan

Technical Exhibit 4 – SFC Cognitive Laboratory power outlets and network drops

Technical Exhibit 5 – SFC Cognitive Laboratory Equipment List

Technical Exhibit 1

Performance Requirements Summary The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective

Standard

Performance Threshold Method of Surveillance

PRS #1

Staffing The contractor shall provide staffing with the qualifications required under section 1.6.12.

Proposed key personnel will have the experience, education, and skills required by the qualifications in the key personnel section 1.6.12. Staff proposals, and changes, must be provided within 14 calendar days

No deviation from the standard is allowed.

100% inspection

PRS #2

Timelines The contractor shall meet established deadlines for deliverables (Section 5.2)

Deliverables are completed by the deadline established in the Work Plan.

Deliverables may be provided up to 3 days past the deadline if the delay is communicated to the agency at least a week in advance.

100% inspection

PRS #3

Communication The contractor shall maintain communication with agency about delays and unexpected issues that may impact the project schedule, or quality of deliverables. The contractor shall respond to maintenance requests and basic questions by established deadlines (Section 5.1, Task 4).

Contractor informs BLS of any delays at least a week in advance of deadline.

Unexpected issues are communicated to BLS within 3 business days of being identified. Contractor responds to maintenance requests and basic questions within 1 business day.

No deviation from the standard is allowed.

Task Monitor feedback.

PRS #4

Quality of Written Deliverables The contractor shall ensure all written deliverables are complete and accurate per the approved Work Plan (Section 5.2).

Contractor submits deliverables that are complete and accurate per the approved Work Plan. Deliverables must incorporate all agency feedback provided on prior drafts and be well-written with proper grammar.

No deviation from the complete and accurate standard is allowed. Written deliverables may have up to 5 writing or grammar errors.

100% inspection of all deliverables.

PRS #5

Quality of Materials and Installation The contractor shall ensure all equipment, hardware, and software are fully functional, meet all agency requirements as outlined in the performance of work, and are free of defects.

Contractor provides equipment, hardware and software that are fully functional, meet agency requirements, and are free of defects. Results of post-installation testing will be provided to the agency.

No deviation from the standard is allowed.

100% inspection

Technical Exhibit 2

Deliverables Schedule

Deliverable Frequency # Of Copies Medium/Format Submit To

1. KICKOFF AND

CLARIFICATION

MEETING

SECTION 5.2

DELIVERABLES

WITHIN 5 DAYS

OF CONTRACT

AWARD

N/A N/A SEE #5 BLS TASK LEAD AND

COR

2. WORK PLAN

SECTION 5.2

DELIVERABLES

2 WEEKS AFTER

KICKOFF

MEETING

1 ELECTRONIC MS

WORD

BLS TASK LEAD AND

COR

3. PERIODIC

MEETINGS

SECTION 5.2

DELIVERABLES

AS ARRANGED N/A N/A SEE #5 BLS TASK LEAD AND

COR

4. MONTHLY

PROGRESS

REPORTS

SECTION 5.2

DELIVERABLES

BY THE 10TH OF

THE MONTH

1 ELECTRONIC MS

WORD

BLS TASK LEAD AND

COR

5. MEETING

NOTES

SECTION 5.2

DELIVERABLES

WITHIN 2

BUSINESS DAYS

OF THE MEETING

1 ELECTRONIC MS

WORD

BLS TASK LEAD AND

COR

6. INPUT ON

CONSTRUCTION

PLANS

PART 5.1, TASK 1

WITHIN 1 MONTH

OF KICKOFF

MEETING

1 ELECTRONIC MS

WORD

BLS TASK LEAD AND

COR

7. LIST OF

EQUIPMENT AND

TECHNICAL

REQUIREMENTS

PART 5.1, TASK 1

WITHIN 1 MONTH

OF KICKOFF

MEETING

1 ELECTRONIC MS

WORD OR EXCEL

BLS TASK LEAD AND

COR

8. INSTALLATION

PLAN AND

TECHNICAL

REVIEW

PART 5.1, TASK 1

WITHIN 1 MONTH

OF KICKOFF

MEETING

1 ELECTRONIC MS

WORD

BLS TASK LEAD AND

COR

9. INSTALLATION

OF EQUIPMENT

AND SOFTWARE

PART 5.1, TASK 2

TBD N/A N/A BLS TASK LEAD AND

COR

10. TESTING

RESULTS

PART 5.1, TASK 2

WITHIN 1 WEEK

OF

INSTALLATION

1 ELECTRONIC MS

WORD OR PDF

BLS TASK LEAD AND

COR

11. AS-BUILT

DRAWINGS

PART 5.1, TASK 2

WITHIN 1 WEEK

OF TESTING

1 ELECTRONIC MS

WORD AND PDF

BLS TASK LEAD AND

COR

12. ONSITE

TRAINING OF BLS

STAFF

PART 5.1, TASK 3

1 DAY, TBD. 1 ELECTRONIC MS

WORD, PDF, IN-

PERSON

BLS TASK LEAD, COR,

AND STAFF

13. MAINTENANCE

PART 5.1, TASK 4

SITE VISIT

BEFORE THE END

OF PERIOD OF

PERFORMANCE

N/A N/A BLS TASK LEAD AND

COR

Technical Exhibit 3

SFC Cognitive Laboratory Space Plan

Note: This plan is tentative until further notice. The overall layout and size of the rooms is not expected to change.

Relevant Rooms:

Interview Room: a small room where cognitive interviews and respondent debriefings will be conducted.

Usability Room: a small room where usability tests will be conducted.

Focus Group Room: a large room where focus groups will be conducted.

Observation Room: a small room where observers will sit, where cameras in the other 3 rooms will be controlled from, where audio and video will be recorded, etc.

Technical Exhibit 4

SFC Cognitive Laboratory: Power Outlets and Network Drops

Note: This plan represents the overall layout and location of power outlets and data ports. Contractor to perform a site survey to confirm.

Technical Exhibit 5

SFC Cognitive Laboratory: Equipment

Note: This equipment list notes equipment that is required for the Cognitive Laboratory.

Contractor’s base bid shall include all equipment shown and any other hardware necessary to provide working systems for rooms and portable carts as noted in this document.

Equipment Description Qty Specification

Cognitive Laboratory:

Observer XT Media and External Data Modules, or approved equal

As Needed

Audio/video mixing equipment As Needed

Cables and connectors As Needed

Ceiling microphone 3 Shure MX202W-AC Cardioid

Equipment rack w. power supply and 24-port switch As Needed

Fixed-focus IP Camera w. mic, tripod, and articulating arm 1 Axis M1075-L Box Camera

Microphone network interface 3

Pan-tilt-zoom IP Camera w. mount 6 Axis M5525 60Hz PTZ

Participant task PC, single monitor w. screen capture 1

Portable speaker w. bracket 2 Anchor Audio AN-30 Portable 30W Speaker Monitor

Recording PC, rack-mounted (1) 1

Tabletop microphone 3 Mini Black Condenser Boundary Cardioid

Viewer PC, dual monitor w. headset 1

Viso Software, or approved equal 1

Mobile Screen Capture System:

Mobile screen capture 1

PC w. single monitor 1

Wireless access point 1

Portable Lab Setup:

Fixed-focus IP Camera w. mic, tripod, and articulating arm 3

Laptop w. wireless mouse 2

Mobile screen capture devices 1

MediaRecorder Software, or approved equal 1

Lab equipment case 1

Note: The base pricing shall include equipment as noted above. Contractors may, at their discretion, offer an alternate item (in addition to the base requirements) with equipment they feel is more advantageous to the government by cost, performance, or otherwise. All alternate equipment proposed must meet project intent and fulfill all functional requirements. Contractor shall submit a written statement with any alternate items to clarify the basis for any substitutions.

ATTACHMENT 1

Mail-in Past Performance Questionnaire

PAST PERFORMANCE QUESTIONNAIRE

WHEN FILLED IN, THIS DOCUMENT IS SOURCE SELECTION SENSITIVE INFORMATION IAW FAR 2.101 AND 3.104

TO: Government agency or commercial organization (i.e., customer) with knowledge of the Offeror's past performance.

Please complete this questionnaire, which concerns the past performance of a contractor or subcontractor who is doing business (or has done business) with you, and is interested in doing business with the U.S. Department of Labor (DOL). Handwritten responses are sufficient. If you need more space than that provided, please attach additional pages. Responses will be treated as source selection sensitive information. The contractor who provided DOL with your name as a reference was informed, via a solicitation provision, that by listing you as a reference and requesting your submission of the questionnaire, they are authorizing you to release information to DOL relative to their past performance, whether it is positive or negative information.

Email the completed questionnaire to the attention of the responsible Contracting Officer and Contract Specialist at vargas.rachael.n@dol.gov and garza.daniel@dol.gov. The quoter must fill in the solicitation number, fax number, email address, and name of Contracting Officer below, prior to providing you with the questionnaire, or provide you with the information to fill in. Your completed questionnaire must be provided directly to the Contracting Officer from you. DOL will not accept completed questionnaires sent from the Offeror.

Offeror: Complete SECTION 1, then e-mail questionnaire to the customer points of contact listed on the Past Performance Information Sheet for the contract identified.

Offeror’s Evaluator: Complete SECTIONS 2-3 and e-mail to: garza.daniel@dol.gov and vargas.rachael.n@dol.gov.

(DO NOT PROVIDE COPY BACK TO THE OFFEROR)

SECTION 1: CONTRACTOR IDENTIFICATION

A. Contractor *Please identify if you are a teaming member or subcontractor with the prime

B. Prime Contractor Cage Code

C. Contract Number

D. Contract Type

E. Was this a competitive contract? Yes

No

F. Period of Performance

G. Initial Contract Cost ($)

H. Current/Final Contract Cost ($) mailto:vargas.rachael.n@dol.gov mailto:garza.daniel@dol.gov mailto:garza.daniel@dol.gov mailto:chaney.lasondia@bls.gov

I. Reasons for differences between initial contract cost and final contract costs (enter below):

SECTION 2: CUSTOMER OR AGENCY IDENTIFICATION

A. Customer or Agency Name

B. Customer or Agency Description (if applicable)

C. Geographic description of services under this contract, i.e., local, nationwide, worldwide, other Command

SECTION 3: EVALUATOR IDENTIFICATION

A. Evaluator's Name

B. Evaluator's Title

C. Evaluator's Phone

D. Number of years evaluator worked on subject contract

SECTION 4: NARRATIVE SUMMARY

What were the contractor’s greatest strengths in the performance of the contract?

What were the contractor’s greatest weaknesses in the performance of the contract?

Would you have any reservations about soliciting this contractor in the future or having them perform one of your critical and demanding programs?

D - Contract Clauses

FAR 12.212 Computer software.

FAR 27.405-3 Commercial computer software.

FAR 52.204-7 System for Award Management. (NOV 2024)

FAR 52.204-13 System for Award Management Maintenance. (OCT 2018)

FAR 52.204-16 Commercial and Government Entity Code Reporting. (AUG 2020)

FAR 52.204-17 Ownership or Control of Offeror. (AUG 2020)

(a) Definitions. As used in this provision-

Commercial and Government Entity (CAGE) code means-

(1) An identifier assigned to entities located in the United States or its outlying areas by the Defense Logistics Agency (DLA) Commercial and Government Entity (CAGE) Branch to identify a commercial or government entity by unique location; or

(2) An identifier assigned by a member of the North Atlantic Treaty Organization (NATO) or by the NATO Support and Procurement Agency (NSPA) to entities located outside the United States and its outlying areas that the DLA Commercial and Government Entity (CAGE) Branch records and maintains in the CAGE master file. This type of code is known as a NATO CAGE (NCAGE) code.

Highest-level owner means the entity that owns or controls an immediate owner of the offeror, or that owns or controls one or more entities that control an immediate owner of the offeror. No entity owns or exercises control of the highest level owner.

Immediate owner means an entity, other than the offeror, that has direct control of the offeror. Indicators of control include, but are not limited to, one or more of the following: Ownership or interlocking management, identity of interests among family members, shared facilities and equipment, and the common use of employees.

(b) The Offeror represents that it [ ] has or [ ] does not have an immediate owner. If the Offeror has more than one immediate owner (such as a joint venture), then the Offeror shall respond to paragraph (c) and if applicable, paragraph (d) of this provision for each participant in the joint venture.

(c) If the Offeror indicates "has" in paragraph (b) of this provision, enter the following information:

Immediate owner CAGE code: [ ]

Immediate owner legal name: [ (Do not use a "doing business as" name)]

Is the immediate owner owned or controlled by another entity?: [ ] Yes or [ ] No.

(d) If the Offeror indicates "yes" in paragraph (c) of this provision, indicating that the immediate owner is owned or controlled by another entity, then enter the following information:

Highest-level owner CAGE code: [ ]

Highest-level owner legal name: [(Do not use a "doing business as" name)]

(End of provision)

FAR 52.204-18 Commercial and Government Entity Code Maintenance. (AUG 2020)

FAR 52.204-20 Predecessor of Offeror. (AUG 2020)

(a) Definitions. As used in this provision-

Commercial and Government Entity (CAGE) code means-

(1) An identifier assigned to entities located in the United States or its outlying areas by the Defense Logistics Agency (DLA) Commercial and Government Entity (CAGE) Branch to identify a commercial or government entity by unique location; or

(2) An identifier assigned by a member of the North Atlantic Treaty Organization (NATO) or by the NATO Support and Procurement Agency (NSPA) to entities located outside the United States and its outlying areas that the DLA Commercial and Government Entity (CAGE) Branch records and maintains in the CAGE master file. This type of code is known as a NATO CAGE (NCAGE) code.

Predecessor means an entity that is replaced by a successor and includes any predecessors of the predecessor.

Successor means an entity that has replaced a predecessor by acquiring the assets and carrying out the affairs of the predecessor under a new name (often through acquisition or merger). The term "successor" does not include new offices/divisions of the same company or a company that only changes its name. The extent of the responsibility of the successor for the liabilities of the predecessor may vary, depending on State law and specific circumstances.

(b) The Offeror represents that it [ ] is or [ ] is not a successor to a predecessor that held a Federal contract or grant within the last three years.

(c) If the Offeror has indicated "is" in paragraph (b) of this provision, enter the following information for all predecessors that held a Federal contract or grant within the last three years (if more than one predecessor, list in reverse chronological order):

Predecessor CAGE code: [(or mark "Unknown")].

Predecessor legal name: [(Do not use a "doing business as" name)].

(End of provision)

FAR 52.204-22 Alternative Line Item Proposal. (JAN 2017)

FAR 52.212-1 Instructions to Offerors - Commercial Products and Commercial Services. (SEP 2023)

FAR 52.212-4 Contract Terms and Conditions - Commercial Products and Commercial Services. (NOV 2023)

FAR 52.217-5 Evaluation of Options. (JUL 1990)

FAR 52.227-14 Rights in Data-General. (MAY 2014)

FAR 52.227-19 Commercial Computer Software License. (DEC 2007)

FAR 52.232-1 Payments. (APR 1984)

FAR 52.232-8 Discounts for Prompt Payment. (FEB 2002)

FAR 52.232-11 Extras. (APR 1984)

FAR 52.232-39 Unenforceability of Unauthorized Obligations. (JUN 2013)

FAR 52.242-17 Government Delay of Work. (APR 1984)

FAR 52.243-1 Changes - Fixed-Price. (AUG 1987)

FAR 52.204-19 Incorporation by Reference of Representations and Certifications. (DEC 2014)

The Contractor's representations and certifications, including those completed electronically via the System for Award Management (SAM), are incorporated by reference into the contract.

(End of clause)

FAR 52.204-24 Representation Regarding Certain Telecommunications and Video Surveillance Services or Equipment. (NOV 2021)

The Offeror shall not complete the representation at paragraph (d)(1) of this provision if the Offeror has represented that it "does not provide covered telecommunications equipment or services as a part of its offered products or services to the Government in the performance of any contract, subcontract, or other contractual instrument" in paragraph (c)(1) in the provision at 52.204-26, Covered Telecommunications Equipment or Services-Representation, or in paragraph (v)(2)(i) of the provision at 52.212-3, Offeror Representations and Certifications-Commercial Products and Commercial Services. The Offeror shall not complete the representation in paragraph (d)(2) of this provision if the Offeror has represented that it "does not use covered telecommunications equipment or services, or any equipment, system, or service that uses covered telecommunications equipment or services" in paragraph (c)(2) of the provision at 52.204-26, or in paragraph (v)(2)(ii) of the provision at 52.212-3.

(a) Definitions. As used in this provision-

Backhaul, covered telecommunications equipment or services, critical technology, interconnection arrangements, reasonable inquiry, roaming, and substantial or essential component have the meanings provided in the clause 52.204-25, Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment.

(b) Prohibition. (1) Section 889(a)(1)(A) of the John S. McCain National Defense Authorization Act for Fiscal Year 2019 (Pub. L. 115-232) prohibits the head of an executive agency on or after August 13, 2019, from procuring or obtaining, or extending or renewing a contract to procure or obtain, any equipment, system, or service that uses covered telecommunications equipment or services as a substantial or essential component of any system, or as critical technology as part of any system. Nothing in the prohibition shall be construed to-

(i) Prohibit the head of an executive agency from procuring with an…