CORRECTED_COPY_-_INTERNET_CONTRACT_-_RFP.pdf

American Embassy Maputo, Mozambique

May 15, 2014

To: Prospective Offerors

Subject: Request for Quotations number S-MZ500-14-R-0002

Enclosed is a Request for Quotations (RFQ) for combined Internet services to the US Mission in

Maputo. If you would like to submit a quotation, follow the instructions in Section 3 of the solicitation, complete the required portions of the attached document, and submit it to the address shown on the Standard Form 1449 that follows this letter.

The U.S. Government intends to award a contract/purchase order to the responsible company submitting a technically acceptable quotation at the lowest price. We intend to award a contract/purchase order based on initial quotations, without holding discussions, although we may hold discussions with companies in the competitive range if there is a need to do so.

Quotations are due by Monday, June 30, 2014.

Sincerely, Francoise N. Rena

Contracting Officer

TABLE OF CONTENTS

Section 1 - The Schedule

SF 1449 cover sheet

Continuation To SF-1449, RFQ Number S-MZ500-14-R-0002, Prices, Block 23

Continuation To SF-1449, RFQ Number S-MZ500-14-R-0002, Schedule Of

Supplies/Services, Block 20 Description/Specifications/Work Statement

Section 2 - Contract Clauses

Contract Clauses

Addendum to Contract Clauses - FAR and DOSAR Clauses not Prescribed in Part 12

Section 3 - Solicitation Provisions

Solicitation Provisions

Addendum to Solicitation Provisions - FAR and DOSAR Provisions not Prescribed in Part

Section 4 - Evaluation Factors

Evaluation Factors

Addendum to Evaluation Factors - FAR and DOSAR Provisions not Prescribed in Part 12

Section 5 - Offeror Representations and Certifications

Offeror Representations and Certifications

Addendum to Offeror Representations and Certifications - FAR and DOSAR Provisions not

Prescribed in Part 12

SECTION 1 - THE SCHEDULE

CONTINUATION TO SF-1449, RFQ NUMBER S-MZ500-14-R-0002

PRICES BLOCK 23

I. Scope of Services

The contractor shall complete all work, including furnishing all labor, material, equipment, and services, unless otherwise specified herein, required under this contract for stated services within the time specified herein. The price listed below shall include all labor, materials, overhead, and profit. In consideration of satisfactory performance of all scheduled services required under this contract, the contractor shall be paid a firm fixed-price for all services.

II. Base Period

The contract will be for a one-year period from the date of the contract award and a notice to proceed with an additional three option years.

1. The Contractor shall furnish all engineering, labor, tools, equipment, materials, supplies and services to provide the required circuit as specified under Section 1, hereof:

2. Prices. In consideration of satisfactory performance of the services required under this contract, the Contractor shall be paid a firm fixed-price (FFP) per month as stated in the schedule below in USDollars. Carrier shall be responsible for payment end-to-end circuit billing.

2.1 VALUE ADDED TAX

Value Added Tax (VAT) is not included in the CLIN rates. Instead, it will be priced as a separate Line Item in the contract and on Invoices. Local law dictates the portion of the contract price that is subject to VAT; this percentage is multiplied only against that portion. It is reflected for each performance period. The portions of the solicitation subject to VAT are:

2.2. The firm fixed-prices are in USDOLLARS

Base Year – see II, General, L, Term of Contract

Contract Line Item

Description of Services

Number of

Months

Monthly Price

USD

Total Firm Fixed Price

USD

Primary “VNET” – 193 Av Kenneth Kaunda

US Embassy primary VPN circuit. One

(1) dedicated, uncapped, uncontended, 1:1 Internet circuit providing fault tolerance in the last mile. HSRP protocol is required. MPLS protocol is required.

1(a) at minimum 10,240 Kbps (10Mbps) 12

1(b) at minimum15,360 Kbps (15Mbps) 12

1(c) at minimum 20,480 Kbps (20Mbps) 12

1(d) at minimum 30,720 Kbps (30Mbps) 12

Primary CDC – 267 Av Zedequias Mangahela, JAT IV Centers for Disease Control office primary VPN circuit. One

(1) dedicated, uncapped, uncontended, 1:1 Internet circuit providing fault tolerance in the last mile. MPLS protocol is required.

2(a) at minimum 8,192 Kbps 8Mbps) 12

2(b) at minimum 10,240 Kbps 10Mbps) 12

2(c) at minimum 12,288 Kbps 12Mbps) 12

Public Affairs “ACC” – 525 Av Mao Tse

Tung Dedicated Internet Network (DIN) for Public Affair’s

American Cultural Center (ACC). One (1) dedicated, uncapped, uncontended, 1:1

Internet circuit. MPLS protocol is

3(a) at minimum 4,096 Kbps (4Mbps) 12

3(b) at minimum 6,144 Kbps (6Mbps) 12

3(c) at minimum 8,192 Kbps (8Mbps) 12

Chancery “LGF/ISC/Drivecam” - 193 Kenneth Kaunda

Dedicated Internet Network (DIN) for LGF/ISC/DriveCam. One (1) dedicated uncapped, Internet circuit at minimum

2,048 Kbps (2Mbps).

“DriveCam-Warehouse” – 1042 Av das Forcas Populares

Dedicated Internet Network (DIN) for GSO’s Warehouse “DriveCam.” One (1) dedicated Internet circuit at minimum

1,024 Kbps (1Mbps).

“DriveCam-JAT” – Complexo JAT, Rua 1231 at 41 Bairro/Central

Dedicated Internet Network (DIN) for GSO’s JAT “DriveCam.” One (1) dedicated Internet circuit at minimum 1,024 Kbps (1Mbps).

Residential “CMR” – 3272 Av Julis Nyerere

Dedicated Internet Network (DIN) for Chief of Mission Residence. One (1) dedicated Internet circuit at minimum 1,024 Kbps (1Mbps).

Residential “DCR” – 134 Duart Galvao Polana

Dedicated Internet Network (DIN) for Deputy Chief’s Residence. One (1) dedicated, uncapped Internet circuit at minimum 1,024 Kbps (1Mbps).

Residential “PAO” 483 Av Para o Palmar

Dedicated Internet Network (DIN) for Public Affairs Officer’s residence. One

(1) dedicated, uncapped Internet circuit at minimum 1,024 Kbps (1Mbps).

Primary USAID - Complexo JAT, Rua 1231 at 41 Bairro/Central

One (1) Dedicated, uncapped, uncontended, 1:1 Internet circuit. HSRP protocol is required. MPLS protocol is required.

This item is optional to the US Government

10(a) at minimum 4,096 Kbps (4Mbps) 12

10(b) at minimum 6,144 Kbps (6Mbps) 12

10(c) at minimum 8,192 Kbps (8Mbps) 12

Sub-Total

Plus VAT (if applicable) (%17)

Grand Total

Option Year One – twelve months following the Base Year

Line Item

Description of Services

Number of

Months

Monthly Price

USD

Total Firm Fixed Price

USD

Primary “VNET” – 193 Av Kenneth Kaunda

US Embassy primary VPN circuit. One

(1) dedicated, uncapped, uncontended, 1:1 Internet circuit providing fault tolerance in the last mile. HSRP

1(c) at minimum 20,480 Kbps (20Mbps) 12

1(d) at minimum 30,720 Kbps (30Mbps) 12

Primary CDC – 267 Av Zedequias Mangahela, JAT IV Centers for Disease Control office primary VPN circuit. One

(1) dedicated, uncapped, uncontended, 1:1 Internet circuit providing fault

2(c) at minimum 12,288 Kbps 12Mbps) 12

Public Affairs “ACC” – 525 Av Mao Tse Tung Dedicated Internet

Network (DIN) for Public Affair’s American Cultural Center (ACC). One (1) dedicated, uncapped, uncontended, 1:1

3(c) at minimum 8,192 Kbps (8Mbps) 12

Chancery “LGF/ISC/Drivecam” - 193 Kenneth Kaunda

Dedicated Internet Network (DIN) for LGF/ISC/DriveCam. One (1) dedicated uncapped, Internet circuit at minimum

2,048 Kbps (2Mbps).

“DriveCam-Warehouse” – 1042 Av das Forcas Populares

Dedicated Internet Network (DIN) for GSO’s Warehouse “DriveCam.” One (1) dedicated Internet circuit at minimum

1,024 Kbps (1Mbps).

“DriveCam-JAT” – Complexo JAT, Rua 1231 at 41 Bairro/Central

Dedicated Internet Network (DIN) for GSO’s JAT “DriveCam.” One (1) dedicated Internet circuit at minimum 1,024 Kbps (1Mbps).

Residential “CMR” – 3272 Av Julis Nyerere

Dedicated Internet Network (DIN) for Chief of Mission Residence. One (1) dedicated Internet circuit at minimum

1,024 Kbps (1Mbps).

Residential “DCR” – 134 Duart Galvao Polana

Dedicated Internet Network (DIN) for Deputy Chief’s Residence. One (1) dedicated, uncapped Internet circuit at minimum 1,024 Kbps (1Mbps).

Residential “PAO” 483 Av Para o Palmar Dedicated Internet Network (DIN) for Public Affairs Officer’s residence. One

(1) dedicated, uncapped Internet circuit at minimum 1,024 Kbps (1Mbps).

Primary USAID - Complexo JAT, Rua

1231 at 41 Bairro/Central One (1) Dedicated, uncapped, uncontended, 1:1 Internet circuit. HSRP protocol is required. MPLS protocol is required.

This item is optional to the US Government

10(a) at minimum 4,096 Kbps (4Mbps) 12

10(b) at minimum 6,144 Kbps (6Mbps) 12

10(c) at minimum 8,192 Kbps (8Mbps) 12

Option Year Two – twelve months following Option Year One

Line Item

Description of Services

Number of

Months

Monthly Price

USD

Total Firm Fixed Price

USD

Primary “VNET” – 193 Av Kenneth Kaunda

US Embassy primary VPN circuit. One

(1) dedicated, uncapped, uncontended, 1:1 Internet circuit providing fault tolerance in the last mile. HSRP

1(c) at minimum 20,480 Kbps (20Mbps) 12

1(d) at minimum 30,720 Kbps (30Mbps) 12

Primary CDC – 267 Av Zedequias Mangahela, JAT IV Centers for Disease Control office primary VPN circuit. One

(1) dedicated, uncapped, uncontended, 1:1 Internet circuit providing fault

2(c) at minimum 12,288 Kbps 12Mbps) 12

Public Affairs “ACC” – 525 Av Mao Tse

Tung Dedicated Internet Network (DIN) for Public Affair’s

American Cultural Center (ACC). One (1) dedicated, uncapped, uncontended, 1:1 Internet circuit. MPLS protocol is required.

3(a) at minimum 4,096 Kbps (4Mbps) 12

3(b) at minimum 6,144 Kbps (6Mbps) 12

3(c) at minimum 8,192 Kbps (8Mbps) 12

Chancery “LGF/ISC/Drivecam” - 193 Kenneth Kaunda

Dedicated Internet Network (DIN) for LGF/ISC/DriveCam. One (1) dedicated uncapped, Internet circuit at minimum

2,048 Kbps (2Mbps).

“DriveCam-Warehouse” – 1042 Av das Forcas Populares

Dedicated Internet Network (DIN) for GSO’s Warehouse “DriveCam.” One (1) dedicated Internet circuit at minimum

1,024 Kbps (1Mbps).

“DriveCam-JAT” – Complexo JAT, Rua 1231 at 41 Bairro/Central

Dedicated Internet Network (DIN) for GSO’s JAT “DriveCam.” One (1) dedicated Internet circuit at minimum 1,024 Kbps (1Mbps).

Residential “CMR” – 3272 Av Julis Nyerere

Dedicated Internet Network (DIN) for Chief of Mission Residence. One (1) dedicated Internet circuit at minimum 1,024 Kbps (1Mbps).

Residential “DCR” – 134 Duart Galvao Polana

Dedicated Internet Network (DIN) for Deputy Chief’s Residence. One (1) dedicated, uncapped Internet circuit at minimum 1,024 Kbps (1Mbps).

Residential “PAO” 483 Av Para o Palmar Dedicated Internet Network (DIN) for Public Affairs Officer’s residence. One

(1) dedicated, uncapped Internet circuit

Primary USAID - Complexo JAT, Rua

1231 at 41 Bairro/Central One (1) Dedicated, uncapped, uncontended, 1:1 Internet circuit. HSRP protocol is required. MPLS protocol is required.

This item is optional to the US Government

10(a) at minimum 4,096 Kbps (4Mbps)

10(b) at minimum 6,144 Kbps (6Mbps)

10(c) at minimum 8,192 Kbps (8Mbps)

Option Year Three – twelve months following Option Year Two

Line Item

Description of Services

Number of

Months

Monthly Price

USD

Total Firm Fixed Price

USD

Primary “VNET” – 193 Av Kenneth Kaunda

US Embassy primary VPN circuit. One

(1) dedicated, uncapped, uncontended, 1:1 Internet circuit providing fault tolerance in the last mile. HSRP

1(c) at minimum 20,480 Kbps (20Mbps) 12

1(d) at minimum 30,720 Kbps (30Mbps) 12

Primary CDC – 267 Av Zedequias Mangahela, JAT IV Centers for Disease Control office primary VPN circuit. One

(1) dedicated, uncapped, uncontended, 1:1 Internet circuit providing fault

2(c) at minimum 12,288 Kbps 12Mbps) 12

Public Affairs “ACC” – 525 Av Mao Tse Tung Dedicated Internet

Network (DIN) for Public Affair’s American Cultural Center (ACC). One (1) dedicated, uncapped, uncontended, 1:1

3(c) at minimum 8,192 Kbps (8Mbps) 12

Chancery “LGF/ISC/Drivecam” - 193 Kenneth Kaunda

Dedicated Internet Network (DIN) for LGF/ISC/DriveCam. One (1) dedicated uncapped, Internet circuit at minimum

2,048 Kbps (2Mbps).

“DriveCam-Warehouse” – 1042 Av das Forcas Populares

Dedicated Internet Network (DIN) for GSO’s Warehouse “DriveCam.” One (1) dedicated Internet circuit at minimum

1,024 Kbps (1Mbps).

“DriveCam-JAT” – Complexo JAT, Rua

1231 at 41 Bairro/Central Dedicated Internet Network (DIN) for

GSO’s JAT “DriveCam.” One (1) dedicated Internet circuit at minimum

1,024 Kbps (1Mbps).

Residential “CMR” – 3272 Av Julis Nyerere

Dedicated Internet Network (DIN) for Chief of Mission Residence. One (1) dedicated Internet circuit at minimum 1,024 Kbps (1Mbps).

Residential “DCR” – 134 Duart Galvao Polana

Dedicated Internet Network (DIN) for Deputy Chief’s Residence. One (1) dedicated, uncapped Internet circuit at minimum 1,024 Kbps (1Mbps).

Residential “PAO” 483 Av Para o Palmar Dedicated Internet Network (DIN) for Public Affairs Officer’s residence. One

(1) dedicated, uncapped Internet circuit at minimum 1,024 Kbps (1Mbps).

Primary USAID - Complexo JAT, Rua 1231 at 41 Bairro/Central

One (1) Dedicated, uncapped, uncontended, 1:1 Internet circuit. HSRP protocol is required. MPLS protocol is required.

This item is optional to the US Government

10(a) at minimum 4,096 Kbps (4Mbps)

10(b) at minimum 6,144 Kbps (6Mbps)

10(c) at minimum 8,192 Kbps (8Mbps)

Grand Total Contract Price, including all Option Years:

Base Period: USD__________

First Option Year: USD__________

Second Option Year: USD__________

Third Option Year: USD__________

Grand total Firm-Fixed Price for Base Year plus all option Years: USD____________

The contractor shall provide pricing based on the minimum bandwidth requirement in each CLIN.

SCHEDULE OF SUPPLIES/SERVICES, BLOCK 20

DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

I. Scope of Work

The purpose of this firm fixed price purchase order is to obtain Internet Services and Circuitry for the U.S. Embassy (193 Av Kenneth Kaunda), US mission Annex “JAT” (JAT III & JAT IV, the American Cultural Center (525 Av Mao Tse Tung), the US mission warehouse (1024 Av das

Forcas Populares), and official mission residences located at 3272 Av Julius Nyerere, 134 Duart

Galvao Polana, and 483 Av Para o Palmar.

The local Telecommunication’s Internet Service Provider (ISP) contracting firm shall provide internet services and dedicated leased line channels and circuitry for connecting American

Embassy Maputo and U.S. Embassy Annex/Residence locations to international Network Access

Points (NAPs) as shown below in this technical paper.

This is the list of REQUIRED services:

1. Service: Internet circuit for VPN services to DOS “VNET”

Name: Primary DOS “VNET”

Description: US Embassy primary VPN circuit. One (1) dedicated, uncapped, uncontended, 1:1 Internet circuit at minimum

10,240 Kbps (10Mbps) providing fault tolerance in the last mile. HSRP protocol is required.

Type of Service: Dedicated Internet Channel

Location: US Embassy 193 Av Kenneth Kaunda

The provided Internet Service shall comply with the following requirements:

Internet Services Quality

• Internet Service Provider (ISP) shall provide dedicated leased channel high-speed access to the Internet; data transport media shall be fiber optic or high speed microwave. Twenty-four

(24) hours uplink. Post Internet Service Provider (ISP) connection shall be "always on", and shall not require the installation of any custom software on the client side.

• Internet Service Provider (ISP) digital bandwidth is the amount or volume of data that may be sent through the channel, measured in kilobits per second (Kbps), without distortion.

Required Bandwidth connection is defined in each service description.

• For Internet Services the Internet Service Provider (ISP) shall guarantee full contracted bandwidth availability 24x7x365 from the originator side to the ISP’s internet gateway.

Bandwidth sharing between other non-Embassy customers is not allowed. Connection Ratio shall be 1/1.

• Internet Service or data service transmission from the originating information server towards an end server is referred to as downstream; and a transmission from an end user towards the remote server is referred as upstream; Post Internet Service Provider (ISP) Contention Ratio

(downstream / upstream) shall be 1:1 /1:1.

• Internet Service Provider (ISP) shall provide excellent Quality of Service (QOS) for the connection, that represents the level of consistent download capacity provided, shall be the higher QOS percentage possible but, at minimum, greater than 99.97% or the highest possible quality of service connection reaching 100%.

• Internet Service Provider (ISP) Round Trip Time (RTT) reports the total time in milliseconds (ms) time to send a small data packet and obtain a reply back; shall be 250ms or less (or best available RT timing based on timing provided by undersea fiber cable network providers). Also, RTT shall be faster than 7ms for local data services (for instance: point-to-point channels or web pages accessed through Mozambican Network Access Point (NAP).

• Internet Service Provider (ISP) shall permit the transit of all Internet Protocol (IP) protocols (especially IPSec), all User Datagram Protocol (UDP) protocols, and all Transmission

Control Protocol (TCP) protocol. Filters or sniffers shall not be established, connected, or introduced by the ISP for any Embassy channels. If there are any existing filters, sniffers, traffic shapers, firewalls, intrusion detection systems, restrictions, or proxies, they shall be identified, and removed prior to lease line circuit installation.

• Internet Service Provider (ISP) shall provide detailed network topology map that shows all possible paths ISP use for the internet traffic between ISP hub Maputo and the ISP hub in

United States of America (USA).

• Internet Service Provider (ISP) shall have redundancy in the Internet backbone between

Mozambique and USA. For instance, if NAP of the host country’s backbone fails, NAP

Americas, NAP Sprint, or any other alternate backbone paths shall be available.

• Internet Service Provider (ISP) shall provide fault-tolerant Fiber Optic connectivity to the very end at the U.S. Embassy Maputo compound Telecommunications Service Entrance

Facilities (TSEF) Room. If fiber optic connectivity is not possible, weatherproof Category 6

Ethernet (CAT6E) shall be used.

Network Identification

• Internet Service Provider (ISP) shall provide a minimum block of sixteen (16) public internet IP addresses on a single subnet for Internet services.

• Internet Service Provider (ISP) shall provide IP addresses used to identify the single subnet address in Classless Inter-Domain Routing address specification (Network IP address /

27) or, equivalently, its subnet mask 255.255.255.224, and ISP Gateway IP addresses (virtual IP addresses).

Network Devices

• The network devices shall comply with the following characteristics:

• Services provided by the Internet Service Provider (ISP) shall be delivered with RJ-45 interface connectors with a 100/1000baseT interface.

• Internet Service Provider (ISP) shall provide routers and Data media converters or transmission devices in all cases.

• Power standard sources shall be dual voltage (110v/60hz and 220v/50hz)

• Devices shall be high-end commercial/professional grade and rack-mountable in a standard Commercial off-the-shelf (COTS) rack.

• One separate or individual physical interface connector with a 100/1000baseT interface is required per CLIN.

• No router is required

Service Support and contingencies

• The awarded ISP shall warrant 100% service support 7 days/week X 24 hours/day X 365 days/year (7X24X365).

• The vendor shall warrant service support on site if necessary 7X24X365, services shall be coordinated directly with Embassy’s Contracting Office Representative (COR) or Information

Technology (IT) representative from the Embassy Information Systems Center (ISC).

• Expected service availability and reliability shall be at minimum 99.97%.

• The contractor shall install a redundant cable or Fiber Optic or Microwave transmission infrastructure known as a “backup line” with channel state inspection mechanism, in order to verify service connectivity and provide immediate lease line backup connectivity services to the

Embassy/Consulate.

• The awarded ISP shall have direct connection capability with major United States of

America (U.S.A) telecommunication providers (ISPs) at Internet tier 1 level, having alternative line channels or backups in case of main Internet path malfunctioning.

• The awarded ISP shall provide on-line web access data traffic analysis graphs capabilities. Graphs shall be updated on a daily basis. Graphs shall retain traffic history behavior for at least one year.

• The awarded ISP shall provide a central Information Technology (IT) point of contact

(POC) in order to promptly coordinate technical issues during the initial installation process.

2. Service: Internet circuit for VPN services to CDC

Name: Primary CDC

Description: Centers for Disease Control (CDC) office primary VPN circuit. One (1) dedicated, uncapped, uncontended, 1:1

Internet circuit at minimum 6,168 Kbps 6Mbps).

Location: CDC office 267 Av Zedequias Mangahela, JAT IV

All provided Internet Services and data point-to-point connections shall comply with the following requirements (except when specified):

less (or best available RT timing based on timing provided by undersea fiber cable network providers). Also, RTT shall be faster than 7ms for local data services (for instance: web pages accessed through Mozambican Network Access Point (NAP).

Control Protocol (TCP) protocol. Filters or sniffers shall not be established, connected, or introduced by the ISP for any Embassy channels. If there are any existing filters, sniffers, traffic

• Internet Service Provider (ISP) shall provide detailed list of all hardware between the US

Embassy and the NAP.

Mozambique and USA. For instance, If NAP of the host country’s backbone fail, NAP

• Internet Service Provider (ISP) connection shall provide a block of six (6) static IP

Addresses on a single subnet.

29) or, equivalently, its subnet mask 255.255.255.248, and ISP Gateway IP address.

The network devices shall comply with the following characteristics:

• Internet Service Provider (ISP) shall provide router(s) and Data media converters or

• Power standard sources shall be dual voltage (110v/60hz and 220v/50hz).

required per service.

Technology (IT) representative from the Embassy Information Systems Center (ISC) or with the

CDC’s representative from their Network Administration group.

3. Service: Internet circuit to Martin Luther King Cultural Center

(MLKC)

Name: Primary “MLKCC”

Description: Dedicated Internet Network (DIN) for Public Affair’s

Martin Luther King Cultural Center (MLKCC). One (1) dedicated, uncapped, uncontended, 1:1 Internet circuit at minimum 4,096 Kbps (4Mbps).

Location: U.S. Embassy Maputo American Cultural Center, 525 Av Mao Tse Tung less (or best available RT timing based on timing provided by undersea fiber cable network

Control Protocol (TCP) protocol. Filters or sniffers shall not be established, connected, or introduced by the ISP for any Embassy channels. If there are any existing filters, sniffers, traffic

• Internet Service Provider (ISP) connection shall provide a block of six (6) static IP

Addresses on a single subnet.

29) or, equivalently, its subnet mask 255.255.255.248, and ISP Gateway IP address.

Technology (IT) representative from the Embassy Information Systems Center (ISC).

4. Service: Internet circuit to Chancery for “LGF/ISC/DriveCam”

Name: Chancery “LGF/ISC/DriveCam”

Description: Dedicated Internet Network (DIN) for the LGF/ISC.

One (1) dedicated, uncapped, Internet circuit at minimum 2,048 Kbps (2Mbps).

Location: US Embassy 193 Av Kenneth Kaunda

Connection Ratio shall be 20:1 or less.

(downstream / upstream) shall be 20:1 /20:1 or less.

higher QOS percentage possible but, at minimum, greater than 99.0% or the highest possible less (or best available RT timing based on timing provided by undersea fiber cable network

Control Protocol (TCP) protocol. Filters or sniffers shall not be established, connected, or introduced by the ISP for any Embassy channels. If there are any existing filters, sniffers, traffic

• Internet Service Provider (ISP) connection shall provide a single IP address either statically or assigned via Dynamic Host Control Protocol (DHCP)

• Internet Service Provider (ISP) shall provide IP address in a method that does not require regularly scheduled equipment restarts. Dynamically assigned addresses shall be refreshed automatically without local administrative input.

• Devices shall be commercially available, from an industry respected manufacturer , and rack mountable in a standard Commercial off-the-shelf (COTS) rack.

• No router is required.

Technology (IT) representative from the Embassy Information Systems Center (ISC) or with the

CDC’s representative from their Network Administration group.

• Expected service availability and reliability shall be at minimum 99.0%.

5. Service: Internet circuit to Warehouse for “DriveCam”

Name: “Warehouse Drivecam”

Description: Dedicated Internet Network (DIN) for the DriveCam unit at the US Embassy warehouse. One (1) dedicated, Internet circuit at minimum 1,024 Kbps (1Mbps).

Location: US Embassy Warehouse 1042 Av da Forcas Populares

Bandwidth sharing between other non-Embassy customers shall be minimized (contention ratio of 20:1 or less).

(downstream / upstream) shall be 20:1 /20:1.

less (or best available RT timing based on timing provided by undersea fiber cable network

Control Protocol (TCP) protocol. Filters or sniffers shall not be established, connected, or introduced by the ISP for any Embassy channels. If there are any existing filters, sniffers, traffic

• Internet Service Provider (ISP) shall provide fault-tolerance Fiber Optic connectivity to the very end at the U.S. Embassy Maputo Warehouse Telecommunications Service Entrance

Facilities (TSEF) Room.

• Services provided by the Internet Service Provider (ISP) shall be delivered to the end-point with RJ-45 interface connectors with a 100/1000baseT interface.

• Internet Service Provider (ISP) shall provide all data media converters or transmission devices in all cases.

• Devices may be Rack mountable in a standard Commercial off-the-shelf (COTS) rack or

COTS Small Office/Home Office (SOHO) devices.

6. Service: Internet circuit to JAT for “DriveCam”

Name: “JAT Drivecam” at the US Embassy JAT annex. One (1) dedicated, Internet circuit at minimum 1,024 Kbps (1Mbps).

Location: Complexo JAT, Rua 1231 at 41 Bairro/Central less (or best available RT timing based on timing provided by undersea fiber cable network

Control Protocol (TCP) protocol. Filters or sniffers shall not be established, connected, or introduced by the ISP for any Embassy channels. If there are any existing filters, sniffers, traffic the very end at the U.S. Embassy Maputo JAT annex’s Telecommunications Service Entrance

• One separate or individual physical interface connector is required per CLIN.

7. Service: Internet circuit to CMR

Name: “CMR DIN”

Description: Dedicated Internet Network (DIN) for the Chief of

Mission Residence. One (1) dedicated, Internet circuit

Location: 3272 Av Julius Nyerere less (or best available RT timing based on timing provided by undersea fiber cable network

Control Protocol (TCP) protocol. Filters or sniffers shall not be established, connected, or introduced by the ISP for any Embassy channels. If there are any existing filters, sniffers, traffic

8. Service: Internet circuit to DCR

Name: “DCR DIN”

Description: Dedicated Internet Network (DIN) for the Deputy Chief of Mission Residence. One (1) dedicated, Internet circuit at minimum 1,024 Kbps (1Mbps).

Location: 134 Duart Galvao Polana less (or best available RT timing based on timing provided by undersea fiber cable network

Control Protocol (TCP) protocol. Filters or sniffers shall not be established, connected, or introduced by the ISP for any Embassy channels. If there are any existing filters, sniffers, traffic

9. Service: Internet circuit to PAO residence

Name: “PAO DIN” at the residence of the Public Affairs Officer for the US

Embassy Maputo. One (1) dedicated, Internet circuit at minimum 1,024 Kbps (1Mbps).

Location: 483 Av Para o Palmar less (or best available RT timing based on timing provided by undersea fiber cable network

Control Protocol (TCP) protocol. Filters or sniffers shall not be established, connected, or introduced by the ISP for any Embassy channels. If there are any existing filters, sniffers, traffic

• No Internet Service Provider (ISP) provided ROUTER is required for this CLIN

• Internet Service Provider (ISP) shall provide complete router configuration data to the

Embassy’s Contracting Office Representative (COR) or Information Technology (IT) representative from the Embassy Information Systems Center (ISC).

II. General:

A. The Department of State has a requirement on uncontended circuits for one full period, full duplex, clear channels, digital circuits and Internet leased lines capable of supporting synchronous traffic. For clear channel circuits, they shall be completely transparent, with no bits added to or deleted from the bit stream provided to the interface of the Department of State equipment. The circuit shall be supplied for the transmission of a multiplexed aggregate bit stream for telegraphic and data signals.

Contended circuits shall be at a contention ratio of 20:1 or less, the standard rate of measurement for general business lines.

The Department of State reserves the right to increase or decrease this digital circuit bandwidth requirement from no less than 4096 kbps and up to 20 Mb within 45 days written notice to the contractor. The desired intervals for circuit bandwidth are as follows: 4Mb, 6Mb, 9Mb, 10Mb, 12Mb, 15Mb, and 20Mb. The contractor is to provide fractional T-1/E-1 fixed cost pricing for this increase or decrease of digital service. The availability of this circuit shall not be less than

99.5 percent per month over the period of the contract.

B. This digital service shall be via whatever facilities are available to the contractor.

NOTE: Double satellite hops are not acceptable. The service shall be for the exclusive use of the Department of State, 24-hours per day, 7 days per week, and 52 weeks per year. No on premise satellite ground station will be considered for this circuit.

C. The Contractor shall coordinate the service and shall be responsible for the technical sufficiency of the circuit, including services necessary to establish, operate, and restore the circuit. Except for modems and terminal equipment furnished by the Government, the

Contractor shall provide all equipment, materials, and supplies required to provide the service which includes the Data Service Unit (DSU) configured with Data Communications Equipment

(DCE) interface. If required, signal element timing shall be provided by the contractor’s facility.

D. The Contractor shall provide sufficient technical support to ensure uninterrupted end-to-end service between such terminal points as are covered in this contract. The Contractor shall provide, properly adjust, and maintain the circuit for continuous Department of State use. The

Contractor shall ensure that the circuit complies with service changes, additions, or deletions as required under this contract.

E. The circuit shall be completely transparent to the 1.544 mbps data, with no bits added to or deleted from the bit stream provided to the interface of the Department of State equipment.

The circuit shall be supplied for the transmission of a multiplexed aggregate bit stream for telegraphic and data signals. All other characteristics will be in accordance with International

Telegraph and Telephone Consultative Committee (CCITT) specifications.

F. The Contractor shall supply Data Service Unit(s) (DSUs) configured with a Data

Communications Equipment (DCE) interface. Signal element timing shall be provided as follows:

(1) Timing to the American Embassy will be provided by the contractor’s facility.

G. The contractor shall use the following for interface standards:

Ethernet: RJ-45 connectors; Cat6 cabling

Fiber: SC connectors; multi-mode, all-weather fiber

Microwave (WiFi): Full-duplex, 10-100Mbps in the 2-40 GHz range

Power: Dual voltage (110v/60hz and 220v/50hz) with NEMA 5-15 or CEE7/4 plugs

H. Services. This is a firm fixed-price contract for the lease of one full period, full duplex, clear channels, digital circuits and internet leased lines capable of supporting synchronous traffic.

For the clear channel circuits, they shall be completely transparent to 4,096 kbps data or different if specified on the service requirements, with no bits added to or deleted from the bit stream provided to the interface of the Department of State equipment.

I. Bit Error Rate Test (BERT) The bit error rate (BER) for the service shall not be greater than 1 in 10 to the 6 bits for 99.7% of the time, for all time.

The Department of State reserves the right to add or remove circuits as business needs dictate. Circuits removed shall be paid for through the next complete billing cycle after the circuit is shut off. Circuits added shall be amortized to the remaining period of the current year’s billing cycle, starting from the date the circuit is active and accepted by the Contracting Officer’s

Representative (COR).

J. Acceptable Level of Performance. The Standard of Performance (SP) for this contract is

99.7% percent availability per month (100 percent less 0.3 percent each month for corrective and preventive maintenance).

K. Inspection and Acceptance. Unless specified in the Contract, the Government shall require a period not to exceed 24 hours in order to perform testing to determine acceptance of the required circuit under Section C. The U.S. destination point or the U.S. foreign post shall conduct the testing.

L. Term of Contract: The required circuits shall be installed and delivered to the

Destination Point on or before 30 Days after Contract Award. Upon successful installation and acceptance by the Government of the required circuit under Section C, the contractor shall be provided, in writing, notice to proceed and shall provide contractual services for a twelve (12) month period, commencing on the date specified in the notice to proceed.

M. The Contractor agrees that the work and services set forth in this contract shall be performed during the period commencing the effective date of this contract and shall continue through the end of the twelve month period of service (CLIN 1 through 8), excluding the exercise of any option.

N. An Invoice, suitable for payment, shall contain, but not limited to, the following information:

1 Name of Contractor;

2 Date of Invoice;

3 Original Invoice Number (Consecutive numbers);

4 Contract number;

5 Task or Delivery Order number, as applicable;

6 Common Circuit Name (as identified in Scope of Work, list of required services)

7 Government Specific Accounting and Appropriation Data (Funding Cite.)

(example: 19X0113-2015-X75041-180100-5327-2332);

8 Contract Line Item Number (CLIN) of item or service provided;

9 Description of the item, or service actually provided;

10 Period of performance of service or date item is provided;

11 Block/Space reserved for COR acceptance signature and date;

12 Signature, Name and Phone number of Company representative authorized to sign invoices;

13 Remit to address

14 Name, phone number and Mailing address to whom any disputed invoices should be addressed;

15 Credits with explanation and period covered.

Failure to submit invoices which do not identify this information shall be returned without payment to the Contractor for correction.

O. The circuit described above is not exempted from Value Added Taxes. Local law requirements dictate the portion of the contract price that is subject to VAT; this percentage is multiplied only against that portion. The portions of the solicitation subject to VAT are reflected in Section 1 (Prices Block 23) for each performance period.

P. Authorized Instruction to Contractor

a. No person or agency other than the Contracting Officer (CO) is authorized to give instruction, orders or directions on behalf of the Government to the Contractor or his employees, unless such person or agency is authorized in writing by the CO to so act. The authority of such person or agency is strictly limited to the written authorization provided by the CO. The duty is upon the Contractor to determine the authority of such person or agency. Any questions regarding the authority of such person or agency should be directed to the CO in writing.

b. Contracting Officer’s Representative (COR): The CO may designate and authorize a representative(s) to act on his/her behalf under this contract. Such representative(s) as may be appointed shall be designated by a letter from the CO and a copy of the letter shall be given to the Contractor. The COR shall represent the CO as specified in his/her delegation of authority letter. The COR shall not be authorized to issue change orders or adjustments.

Changes in the Scope of Work/Specifications or any increase or decrease in the work called for by this contract shall be made by the CO by an executed modification to this contract.

Q. Government Furnished Equipment (GFE):

• Mounting surfaces

• Uninterruptible Power Supplies (UPS)

• Internal facing routers for contended circuits

R. Release of Information

1. The Contractor’s organization shall clear with the Information Office listed below any public release of information on this contract. This information includes news stories, articles, sales literature, advertisements, radio-TV spots, etc.

2. The request for public release of information should be addressed to the Contracting

Officer, U.S. Embassy Maputo, 193 Kenneth Kaunda, Maputo, Mozambique.

3. Limited Use of Data and Information. Performance of this contract may require the contractor to access and use data and information proprietary to the Government agency or agency personnel, or which is of such a nature that its dissemination or use, other than in performance of this contract would be adverse to the interests of the Government or others. The

Contractor and Contractor personnel shall not divulge or release data or information developed or obtained in performance of this contract, until made public by the Government, except to authorized Government personnel or upon written approval of the Contracting Officer. The

Contractor will not use, disclose, or reproduce proprietary data which bears a restrictive legend, other than as required in the performance of this contract. Nothing herein shall preclude the use of any data independently acquired by the Contractor without such limitations or prohibit an agreement at no costs to the Government between the Contractor and the data owner provides for greater rights to the Contractor.

S. Circuit Downtime and Credits

Credits shall be assessed against the Contractor in those instances where the circuit during any given month or year that fail to achieve and sustain the minimum acceptance standards stated above.

1. Definitions:

Circuit Availability Acceptance Level: Yearly Circuit Availability Acceptance Level is computed by 365 calendar days times 24 (hours per day) times 99.7% acceptance level equals

8,716.20 hours annum. (365 x 24 = 8760 x 99.7% = 8,733.72). Monthly Circuit Availability is computed by the calendar days per month times 24 (hours per day) times 99.7% acceptance level

(example: 31 x 24 = 744 x 99.7% = 741.76).

Downtime: That period of time when the circuit becomes non-operational or unusable for communication or transfer of data or failures to meet the minimum acceptance standards. The maximum cumulative Annual downtime that shall be acceptable for corrective or preventative maintenance is 26.28 hours (8760 x .3%). The maximum cumulative Monthly downtime that shall be acceptable for corrective or preventative maintenance shall be .3% of the total available hours for the month (example: 31 x 24 = 744 x .3% = 2.23 hours).

Period of Downtime: Downtime shall commence at the time first attempt for contact is made by the Government (or its representative) to the Contractor’s Point of Contact and shall be annotated on the Remedy Ticket and shall continue until the circuit is returned into Service by the Government.

Downtime Credits: Monetary value returned to the Government for failure to meet the

Circuit availability requirements. Downtime Credits shall be assessed based on cumulative downtime time with the minimum assessment being one hour. Downtime credit shall be equal to the hourly or daily rate (as applicable) as identified in the schedule in Section B. There are two

(2) situations when circuit Downtime Credits can be accumulated:

1) Below Availability Level,

2) Extended Downtime.

2. Credit for Circuit Downtime by Situation

Below Availability Level: If the downtime accumulated for a circuit adds up to 26.28

(8760 x 0.3%) cumulative hours or more during any one contract year (365 calendar days) or depending on the number of hours for the month (example 744 x .3%) cumulative hours per month (example: 31 calendar day month) the Contractor shall grant a hourly credit to the

Government for each hour of downtime. Each additional one hour increment or portion thereof will be assessed as an additional hour.

Extended Downtime Credit(s): Cumulative time of more than 18 hours but not greater than 24 hours for any one outage shall be assessed at a daily rate. Any increment of 24 hours beyond the initial 24 hours of any one outage shall be assessed at the standards for the hourly rate up to 12 hours, however between 12 and 24 hours the credit shall be assessed at the daily rate.

3. Exceptions to Cumulating of Downtime

Cumulating of circuit downtime shall include all unscheduled downtime deemed to be the responsibility of the Contractor, with the following exceptions:

a. When the failure to perform arises out of causes beyond the control and without the fault or negligence of the Contractor or Sub-contractor as defined in the Termination for Default clause in Section I of this contract.

b. Malfunction of equipment, frequency fading and interference, errors of commission and/or omission by the Contractor or Sub-contractor, and commercial power surges or failures are considered to be normal hazards of the industry and therefore do not qualify as causes beyond the control of the Contractor or Sub-contractor. The Contractor shall be charged with credits for all reported outages determined “no trouble found” or “came clear while testing” but which exceed 45 minutes.

The Contracting Officer shall make final determination as to whether downtime is the responsibility of the Contractor. If requested by the Contracting Officer, the Contractor shall provide documentation to support claims of excusable downtime. For downtime determined to be the Contractor’s responsibility, the Contracting Officer may elect to assess a credit for each instance of non-performance.

4. Payment Reduction for Downtime Credits

When Circuit Downtime credit(s) is owed to the Government, the total number of creditable hours shall be accumulated for the month and will be deducted from the payment due the Contractor in the month they accrued.

5. Trouble Escalation Procedure

a. The Government shall refer the problem to the carrier after performing tests as prescribed in the Trouble Analysis procedure. Obtain the name of the carrier test person and a carrier ticket number; record this information on the Government’s Remedy Ticket.

b. After the trouble has been referred to the carrier for two (2) hours, recall the carrier for an update on the current trouble. Record the carrier’s response, the name of the individual you talked with, and the carrier ticket number on the Remedy Ticket.

c. After the trouble has been referred to the carrier for four (4) hours, recall the carrier for an update on the current trouble. If the carrier’s response is not satisfactory escalate the trouble to the carrier’s management. Record the carrier’s response, the name of the individual you talked with, and the carrier ticket number on the Remedy Ticket.

d. After the trouble has been referred to the contractor for six (6) hours the COR shall escalate the trouble to the contractor’s manager; also notify IRM/IMO and the Contracting

Officer and the STATE IRM/ISC Office. Record the contractor’s response, the name of the individual you talked with, the contractor ticket number, and the names of the IRM managers that were notified on the Remedy Ticket.

e. Continue to status the contractor for the remainder of the outage or until you have received a problem resolved status.

SECTION 2 - CONTRACT CLAUSES

FAR 52.212-4 CONTRACT TERMS AND CONDITIONS – COMMERICAL ITEMS (SEPT

2013), is incorporated by reference. (See SF-1449, block 27a).

The following FAR clause is provided in full text:

52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR

EXECUTIVE ORDERS—COMMERCIAL ITEMS (SEPT 2013)

(a) The Contractor shall comply with the following Federal Acquisition Regulation (FAR) clauses, which are incorporated in this contract by reference, to implement provisions of law or

Executive orders applicable to acquisitions of commercial items:

(1) 52.222-50, Combating Trafficking in Persons (Feb 2009) (22 U.S.C. 7104(g)).

___Alternate I (Aug 2007) of 52.222-50 (22 U.S.C. 7104(g)).

(2) 52.233-3, Protest After Award (AUG 1996) (31 U.S.C. 3553).

(3) 52.233-4, Applicable Law for Breach of Contract Claim (OCT 2004) (Pub. L. 108-77, 108-78).

(b) The Contractor shall comply with the FAR clauses in this paragraph (b) that the

Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial items:

__ (1) 52.203-6, Restrictions on Subcontractor Sales to the Government (Sept 2006), with

Alternate I (Oct 1995) (41 U.S.C. 253g and 10 U.S.C. 2402).

__ (2) 52.203-13, Contractor Code of Business Ethics and Conduct (Apr 2010) (Pub. L.

110-252, Title VI, Chapter 1 (41 U.S.C. 251 note)).

(3) 52.203-15, Whistleblower Protections under the American Recovery and

Reinvestment Act of 2009 (June 2010) (Section 1553 of Pub. L. 111-5). (Applies to contracts funded by the American Recovery and Reinvestment Act of 2009.)

X (4) 52.204-10, Reporting Executive Compensation and First-Tier Subcontract Awards

(Jul 2013) (Pub. L. 109-282) (31 U.S.C. 6101 note).

(5) 52.204-11, American Recovery and Reinvestment Act—Reporting Requirements

(Jul 2010) (Pub. L. 111-5).

(6) 52.209-6, Protecting the Government’s Interest When Subcontracting with

Contractors Debarred, Suspended, or Proposed for Debarment. (Aug 2013) (31 U.S.C. 6101 note).

__ (7) 52.209-9, Updates of Publicly Available Information Regarding Responsibility

Matters (Jul 2013) (41 U.S.C. 2313).

__ (8) 52.209-10, Prohibition on Contracting with Inverted Domestic Corporations

(May 2012) (section 738 of Division C of Pub. L. 112-74, section 740 of Division C of Pub. L.

https://acquisition.gov/far/current/html/52_222.html#wp1151848 http://uscode.house.gov/ https://acquisition.gov/far/current/html/52_222.html#wp1151848 http://uscode.house.gov/ https://acquisition.gov/far/current/html/52_233_240.html#wp1113329 http://uscode.house.gov/uscode-cgi/fastweb.exe?getdoc+uscview+t29t32+1665+30++%2831%29%20%20AND%20%28%2831%29%20ADJ%20USC%29%3ACITE%20%20%20%20%20%20%20%20%20 https://acquisition.gov/far/current/html/52_233_240.html#wp1113344 https://acquisition.gov/far/current/html/52_200_206.html#wp1137622 http://uscode.house.gov/uscode-cgi/fastweb.exe?getdoc+uscview+t41t42+2+13++%2841%29%20%20AND%20%28%2841%29%20ADJ%20USC%29%3ACITE%20%20%20%20%20%20%20%20%20 http://uscode.house.gov/uscode-cgi/fastweb.exe?getdoc+uscview+t09t12+37+408++%2810%29%20%252 https://acquisition.gov/far/current/html/52_200_206.html#wp1141983 http://uscode.house.gov/ https://acquisition.gov/far/current/html/52_200_206.html#wp1144881 https://acquisition.gov/far/current/html/52_200_206.html#wp1141649 http://uscode.house.gov/ https://acquisition.gov/far/current/html/52_200_206.html#wp1144992 https://acquisition.gov/far/current/html/52_207_211.html#wp1140926 https://acquisition.gov/far/current/html/52_207_211.html#wp1145644 https://acquisition.gov/far/current/html/52_207_211.html#wp1146366

111-117, section 743 of Division D of Pub. L. 111-8, and section 745 of Division D of Pub. L.

110-161).

__ (9) 52.219-3, Notice of HUBZone Set-Aside or Sole-Source Award (Nov 2011)

(15 U.S.C. 657a).

__ (10) 52.219-4, Notice of Price Evaluation Preference for HUBZone Small Business

Concerns (JAN 2011) (if the offeror elects to waive the preference, it shall so indicate in its offer)

(15 U.S.C. 657a).

__ (11) [Reserved]

__ (12)(i) 52.219-6, Notice of Total Small Business Set-Aside (Nov 2011) (15 U.S.C. 644).

__ (ii) Alternate I (Nov 2011).

__ (iii) Alternate II (Nov 2011).

__ (13)(i) 52.219-7, Notice of Partial Small Business Set-Aside (June 2003)

(15 U.S.C. 644).

__ (ii) Alternate I (Oct 1995) of 52.219-7.

__ (iii) Alternate II (Mar 2004) of 52.219-7.

__ (14) 52.219-8, Utilization of Small Business Concerns (Jul 2013) (15 U.S.C. 637(d)(2) and (3)).

__ (15)(i) 52.219-9, Small Business Subcontracting Plan (Jul 2013) (15 U.S.C. 637(d)(4)).

__ (ii) Alternate I (Oct 2001) of 52.219-9.

__ (iii) Alternate II (Oct 2001) of 52.219-9.

__ (iv) Alternate III (Jul 2010) of 52.219-9.

__ (16) 52.219-13, Notice of Set-Aside of Orders (Nov 2011)(15 U.S.C. 644(r)).

__ (17) 52.219-14, Limitations on Subcontracting (Nov 2011) (15 U.S.C. 637(a)(14)).

__ (18) 52.219-16, Liquidated Damages—Subcontracting Plan (Jan 1999) (15 U.S.C.

637(d)(4)(F)(i)).

__ (19)(i) 52.219-23, Notice of Price Evaluation Adjustment for Small Disadvantaged

Business Concerns (OCT 2008) (10 U.S.C. 2323) (if the offeror elects to waive the adjustment, it shall so indicate in its offer).

__ (ii) Alternate I (June 2003) of 52.219-23.

__ (20) 52.219-25, Small Disadvantaged Business Participation Program—Disadvantaged

Status and Reporting (Jul 2013) (Pub. L. 103-355, section 7102, and 10 U.S.C. 2323).

__ (21) 52.219-26, Small Disadvantaged Business Participation Program—

Incentive Subcontracting (Oct 2000) (Pub. L. 103-355, section 7102, and 10 U.S.C. 2323).

__ (22) 52.219-27, Notice of Service-Disabled Veteran-Owned Small Business Set-Aside

(Nov 2011) (15 U.S.C. 657 f).

__ (23) 52.219-28, Post Award Small Business Program Rerepresentation (Jul 2013)

(15 U.S.C. 632(a)(2)).

__ (24) 52.219-29, Notice of Set-Aside for Economically Disadvantaged Women-Owned

Small Business (EDWOSB) Concerns (Jul…