Q A for TMC.docx

To all interested bidders of Request for Quotation (RFQ) for Travel Management Services

Questions and Answers for Solicitation number S-KS700-11-Q-0001

1. What is the number of end users currently requiring travel services?

- The number of users was 825 on October 4, 2010.

2. How many Travel Professionals are currently staffed on US Embassy site including Project and Site Managers?

- Two travel agents and one agent/manager.

3. Are all personnel working on site required to speak Korean? Does this include Project Manager, Site Manager and Travel Counselors?

– Yes, all employees must be bi-lingual Korean/English.

4. Do end users self-book online, or through the traditional use of a travel professional? Is there a current E2 Traveler system currently in place, or is it yet to be implemented?

– Currently, online booking system or E2 travel system is not implemented. All booking is done by on-site travel agents. Embassy will implement E2 travel system in cooperation with the new travel contract.

5. In regards to 3.5.6.2 where it states: “Additionally, the Contractor shall include one pamphlet with each ticket and itinerary package ordered during the first quarter of the contract period (first three months), and the first quarter of any option years extended under the term of any resulting contract(s). “ Are the majority of tickets E-tickets or are they paper tickets? If they are electronic tickets, is the request that the itinerary along with a pamphlet be given to the traveler? Or only in the case of paper tickets?

- Most air tickets are E-tickets; all train tickets are paper tickets. All tickets should include an itinerary and pamphlet for the period stated in the contract.

6. Are all travelers originating from the US Embassy in Seoul? Or do you have other end-users outside of the embassy that also require travel services from the Contractor?

– Most of the travel is originated from Seoul but some are from outside of Seoul or in the US.

7. Is there documentation that the Embassy will provide such as a blanket tax exempt letter for hotel and other tax exempt travel?

- No, we don’t have blanket tax exempt letter for hotel and other tax exempt travel.

8. Who is the current Contractor for this site?

- Current contractor is Sharp Inc., 8th floor, Injoo BLDG., 111-1, Seoulin-dong, Chorngro-gu, Seoul, Korea

9. How many personnel does this contractor currently have in its employ?

- Please contact Sharp Inc. directly to obtain information about their company.

10. How many CBA cards are currently in use? Will the CBA card information be provided through the use of a .csv formatted file or in another encrypted manner?

- No CBA card is presently in use.

11. Is there a special dress code for Embassy Contractor Personnel? If so, please explain what that dress code is.

- Dress code is same as Embassy employees which is business attire.

12. Upon award of contract, when can existing personnel be interviewed for continued service?

- This would be up to each individual.

13. When is the expected date of award?

- New contract will be awarded in the middle of December, 2010.