finalSJA800-08-R-1055 - Exhibits A thru H.doc

Solicitation No. SJA800-08-R-1055

Exhibit A, page 6 of 6

EXHIBIT A

GUARD POSTS AND SCHEDULE OF GUARD COVERAGE

Per Week

Category

TOKYO

See C.1.1.1

M–S

M–S

M–F

M–F

M–S

M–F

M–F

M–F

M–F

M–F

M–F

M–F

M–S

M–S

M–S

M–S

Per Week

Category

M–S

M–S

M–F

M–F

M–F

M–S

M–S

M–S

M–S

M–S

M–S

SAPPORO

M–F

M–S

M–F

M–F

M–F

M–F

Per Week

Category

OSAKA

M–F

M–F

M-F

M–F

M–S

M–F

M–F

NAGOYA

M–F

M–F

FUKUOKA

M–F

M–S

M–F

M–F

M–F

M–F

M–F

NAHA

M–F

M–F

M–F

M–F

M–F

Note:

M–S denotes Monday through Sunday; M–F denotes Monday through Friday.

Summary of Hours by Position Category. This summary shall match the total reflected in B.3.1, B.4.1.1, B.4.2.1, B.4.3.1, and B.4.4.1.

(Tokyo)

(Sapporo)

(Osaka)

(Nagoya)

(Fukuoka)

(Naha)

DEFINITIONS

Post: Sequential number and alpha-numeric identification of guard post using following key letters:

Location: Description of post location.

Function: Succinct description of primary job of post.

Hours per Day: Hours per day post is to be manned.

Hours per Week: Hours per week post is to be manned.

Hours per Year: The following conventions are followed in figuring the hours per year:

A.

Posts manned 7 days a week are based on 365 days per year.

· 24 hours per day x 365 days per year = 8,760

· 12 hours per day x 365 days per year = 4,380

· 8 hours per day x 365 days per year = 2,920 B.

Posts manned less than 7 days per week are figured as: Hours per Day x Days per Year (365 – 104 days for weekends = 261).

· 50 hours per week x 52 weeks = 2,600

· 16 hours per day x 261 days = 4,176

· 12 hours per day x 261 days = 3,132

· 11 hours per day x 261 days = 2,871

· 10.5 hours per day x 261 days = 2,740.5

· 10 hours per day x 261 days = 2,610

· 9.5 hours per day x 261 days = 2,479.5

· 9 hours per day x 261 days = 2,349

· 8.5 hours per day x 261 days = 2,218.5

· 8 hours per day x 261 days = 2,088 C.

When post is not manned on Embassy observed holidays, the gross hours (e.g. the 2,080 determined above) are reduced by the “holiday” hours figured as follows: Hours per Year – (Hours per Day x number of observed holidays) Example for 24-hour, 7-day, Embassy observes 20 holidays (10 U.S. and 10 Japanese)

· 8,760 - (24 x 20) = 8,280 Example for 12-hour, 5-day, Embassy observes 20 holidays (10 U.S. and 10 Japanese)

· 3,132 - (12 x 20) = 2,892 Example for 11-hour, 5-day, Embassy observes 20 holidays (10 U.S. and 10 Japanese)

· 2,871 - (11 x 20) = 2,651 Example for 10.5-hour, 5-day, Embassy observes 20 holidays (10 U.S. and 10 Japanese)

· 2,740.5 - (10.5 x 20) = 2,530.5 Example for 10-hour, 5-day, Embassy observes 20 holidays (10 U.S. and 10 Japanese)

· 2,610 - (10 x 20) = 2,410 Example for 9.5-hour, 5-day, Embassy observes 20 holidays (10 U.S. and 10 Japanese)

· 2,479.5 - (9.5 x 20) = 2,289.5 Example for 9-hour, 5-day, Embassy observes 20 holidays (10 U.S. and 10 Japanese)

· 2,349 - (9 x 20) = 2, 169 Example for 8.5-hour, 5-day, Embassy observes 20 holidays (10 U.S. and 10 Japanese)

· 2,218.5 - (8.5 x 20) = 2,048.5 Example for 8-hour, 5-day, Embassy observes 20 holidays (10 U.S. and 10 Japanese)

· 2,088 - (8 x 20) = 1,928 Position Category: Indicate the category of the position: Guard, Senior Guard, Supervisor, SD specialist, or SD supervisor.

Holiday: Indicate whether or not Post is closed.

Radio: Indicate whether or not position requires a radio.

Language: See H.5.1.1 of the contract for definitions of language proficiency.

GEMS: Indicate whether or not Guard Electronic Monitoring System (GEMS) is required. See C.1.5.1 of the contract.

EXHIBIT B

AMERICAN EMBASSY TOKYO GUARD INSTRUCTIONS

GENERAL ORDERS AND POST ORDERS

Table of Contents

Page

General Orders

Post Orders

American Embassy Tokyo

Foreign Service Institute (FSI)/Yokohama

Tokyo American Center

American Consulate General Sapporo

American Consulate General Osaka

American Consulate Nagoya American Consulate Fukuoka Fukuoka American Center American Consulate General Naha

Surveillance-Detection (SD) Orders SD Shift Commander SD Specialist 1.

PURPOSE

General Orders: General Orders for the guard force provide directions and instructions of general application to all members of the Local Guard Force (LGF). Each member of the guard force is responsible for being fully familiar with and responsive to the General Orders. These orders shall not be modified or revised without the written authority of the Regional Security Officer (RSO) at the American Embassy in Tokyo, Japan.

2.

MISSION

The primary mission of the local guard force is to provide protection for United States personnel and U.S. Government employees and to protect U.S. Facilities and equipment from damage or loss due to violent attack and theft. The local guards act as an early warning signal to the on-duty Marine Security Guard (MSG) or facility operator (at the Consulate General, Consulate, American Center or Foreign Service Institute (FSI) Yokohama), the RSO or the respective Post Security Officer (PSO) (at the Consulate General, Consulate, American Center, or FSI) . The local guard force also shall carry out specific actions as described in these orders and individual Guard Post orders in case of emergencies.

3.

MANNER OF PERFORMANCE OF DUTY AND UNIFORM

a.

Guard personnel shall be firm yet courteous, efficient, and tactful at all times while in the performance of their duties. They shall never engage in arguments with any person, and shall refer disagreements and misunderstandings to the RSO or PSO through the Shift Supervisor or the Supervisor. They must read, fully understand, and comply with all General and Post Guard Orders.

b.

Guard personnel shall, at all times, maintain a neat and clean appearance and, while on duty, be fully dressed in the prescribed guard uniform and equipment. Guards shall be subject to inspection at any time.

c.

The local guards must not participate in or support any activities that would be disruptive to the performance of their duties or would decrease the efficiency of the guard force operation.

d.

Guard personnel shall perform only those security duties identified by the guard contractor and the RSO or PSO. Guards shall not perform any other non-security related or unauthorized functions during duty hours, i.e., gardening, housekeeping chores, maintenance duties, or any other duty or act which distracts the guard from his/her intended purpose.

e.

Where appropriate, guards shall maintain in a neat, orderly, legible fashion, all log books, ledgers, record books, incident reports, or any other written record of duties performed or of any security event.

f.

Guard personnel shall not offer or divulge any information about American Embassy operations, Consulate or U.S. Facility operations or personnel to anyone. Report immediately to their Supervisor and the RSO or PSO any attempt by individuals to solicit information regarding U.S. Government personnel or facilities.

g.

The relief guard shall take complete charge of duties from the guard he/she relieves, including the Post Log Books and all other equipment maintained at the post.

h.

Guards shall brief and pass on any special instructions to their relief guard concerning outstanding or significant events that occurred during the previous shift.

i.

Guards shall be alert to their surrounding area and report to the Senior Guard, Shift Supervisor or Supervisor any vehicles or individuals acting in a suspicious manner.

j.

Guard personnel shall control access to U.S. Government facilities and properties, protect life, maintain order, resist criminal attacks against Mission personnel, visitors, dependents and property, and resist any other form of violent attacks against same to include terrorist attacks all in accordance with Departmental and Mission policies.

k.

Guard personnel shall intercept, identify, and make the proper log entries for visitors and other appropriate persons to U.S. Government facilities. Further, guards shall conduct inspections of persons, property, or vehicles, confiscate unauthorized items, and issue appropriate access control identification badges according to Departmental and Mission policies.

l.

Guards shall ensure that only authorized persons displaying a valid form of identification and legitimate visitors enter the area they are assigned to protect. Guards shall not hesitate to challenge persons who do not have proper identification or who attempt to avoid specified access control procedures or policies.

m.

Guard personnel shall conduct periodic, non-routine inspections of their areas of responsibility and immediately report any unusual incident or circumstances, or emergency situation to the Senior Guard, Shift Supervisor or Supervisor, and the RSO or PSO.

n.

Guards shall not leave their assigned post until a relief guard properly relieves them.

o.

Guard personnel shall maintain a high standard of professionalism while on duty. Guards shall be polite and courteous in the performance of their duties. They shall not use abusive language, be late for work, or be inattentive. Guard personnel shall not act in any manner detrimental to the reputation of their company or the United States Government.

p.

A working knowledge of Post’s emergency action plans (fire, bomb, intruder, etc.). Basic training in emergency action response shall be the responsibility of the Guard personnel at U.S. Government facilities must be able to demonstrate contractor.

q.

Guard personnel shall comply with all orders or instructions given to them by the Senior Guard, Shift Supervisor, Supervisor and the RSO or PSO.

r.

Guards shall not abuse their authority for personal or monetary gain.

s.

Guard personnel shall not gamble or engage in any illegal activity while on duty or while in uniform.

t.

Guard personnel shall not provide information about U.S. Government personnel or facilities to anyone without the specific approval of the RSO or PSO.

u.

All guards shall get 15-minute break once every 4 hours during the tour of duty to allow for comfort, personal needs, stress, or other required or requested absences from the Exhibit A assigned post. Meal breaks shall be scheduled at an appropriate time during tour of duty and shall be at a minimum 30 minutes in length. The guard on duty is responsible for ensuring a proper post relief takes place including passing all pertinent information and the turn over all post property prior to departing post. Guards who leave with post property shall be responsible for returning it immediately.

4.

GUARD CONDUCT

a.

General and Post Orders: The local guards shall follow the General Orders and Post Orders for each guard post.

b.

Report for Work: Guard personnel shall be punctual in reporting for duty at least 15 minutes prior to the start of each shift. During this time, the guards shall participate in Roll Call Training as directed by the Shift Commander. The oncoming relief shall secure on time to ensure their presence at the assigned posts.

c.

Honesty: The guards shall not remove any item from an office, room, residence or compound, except under the instructions of his or her Supervisor, or the RSO or PSO.

d.

Proper Use of Official Time: Guards shall remain alert and vigilant at all times. They shall not nap or sleep on post, engage in personal conversations in person or on the telephone, read newspapers, watch TV or attend to any other personal business during duty hours. Engaging in any of these activities may be cause for immediate dismissal. The guards shall report to the Supervisor when their assignments are accomplished.

e.

Responsibility for Assigned Uniforms and Equipment: The guards are responsible for the uniforms and equipment assigned to them and for property and real items in their custody. The guards shall wear clean, neat and complete uniforms while on duty.

f.

Support of the U.S. and Host Government Relations: The guards must not become involved in any activities which would prompt public criticism, or cause discredit or interference with U.S. - Host Government Relations.

g.

Personal Activity on Post: The guards shall not engage in any unofficial business on post; i.e., soliciting, canvassing, peddling, sales promotion of a commercial item, loan-money for interest and etc.

h.

Sexual Harassment: Guard personnel shall not engage in any conversation or activity that may be interpreted as sexual harassment against members of the opposite sex.

i.

Countermanding of Orders: Any countermanding of orders by anyone other than the RSO or his/her designated representatives, must be reported immediately to the Supervisor and to the RSO or PSO. If special instructions are provided by the Ambassador, Deputy Chief of Mission (DCM), principal officer or senior American officer present, comply with instructions and notify the Supervisor and RSO or PSO.

j.

Guard Post Bound Logs: To maintain the Post Log upon assuming duty, during the time assigned, and at the time of relief as prescribed in the General Orders.

k.

Incident Reports: To prepare immediately an Incident Report after observing a security incident. The Incident Report is given to the Shift Supervisor or Supervisor during post inspection.

l.

Report to the RSO or PSO: To report immediately to the RSO or PSO through the Senior Guard, Shift Supervisor or Supervisor any attempt to elicit information regarding any of the Embassy/Consulate/FSI/America Center programs or personnel.

m.

Surveillance Detection: Guards shall be aware of and attempt to detect surveillance directed at U.S. Government facilities and personnel. If surveillance is detected, the information shall be entered in the Log Book and an Incident Report shall be prepared. The Supervisor and RSO or PSO shall be notified immediately.

5.

ALCOHOLIC BEVERAGES/NARCOTICS AND DANGEROUS DRUGS

a.

The drinking of intoxicating beverages on duty, or eight hours prior to assuming duty by guard personnel, is prohibited. Any guard who is incapacitated, or who has consumed alcoholic beverages during this period, shall not be posted on duty. Guards shall not drink alcoholic beverages on duty or off duty while in uniform.

b.

Relief by an intoxicated person is prohibited. If a guard has reason to believe that their relief is intoxicated, they shall not allow themselves to be relieved and shall immediately notify the Senior Guard, Shift Supervisor or Supervisor.

c.

The use of illegal substances, such as narcotics, dangerous drugs, marijuana, hashish, etc., at any time, by members of the guard force, is strictly prohibited. Any guard who is observed using, or in possession of, any illegal substance shall be removed from the Local Guard Force immediately.

d.

When a guard is required to take medication on the order of his/her physician, the Supervisor must be notified. Where it is determined that such medication may adversely affect the guard’s ability to perform his/her duties, the guard shall be prohibited from being assigned to post.

6.

ROLL CALL TRAINING (DAILY BRIEFING)

Roll Call Training shall be conducted for ten to fifteen minutes when the guards report for duty. The training shall emphasize retention of learned skills. A Training Officer shall be assigned to each shift and shall be responsible to the Shift Supervisor or the Supervisor. He/She is responsible for Roll Call for his/her shift on a daily basis. Subjects for Roll Call Training may include surveillance detection, bomb search methods, baton and handcuffing training, body search methods and review of General and Post Orders.

7.

POST LOGS

Each guard post is provided with a Post Log. Post Logs provide specific instructions relative to the guard service to be provided at the guard post. It is the responsibility of each guard assigned to maintain the Post Log in the following manner:

a.

Upon assuming the duty, the guard must enter the time, date and his/her name.

b.

Upon assuming duties at a post, the relief guard shall inspect the post to ensure that all guard equipment and supplies are present, and that all guard/security equipment is in good working condition. Such equipment may include: telephones, radios, flashlights, vehicle inspection mirrors, hand-held metal detectors (HHMDs), walk-through metal detectors (WTMDs), CCTV monitors, explosive detection equipment, x-ray systems and vehicle barriers. Any malfunctioning or broken security equipment shall be noted in the Post Log and shall be reported to the Shift Supervisor or Supervisor immediately, and an Incident Report prepared.

c.

During the time assigned, the guard is required to note the time and make an entry as to the nature of any event considered to be of a security nature. Examples are: an attempt to enter the facility or destroy government property by an outsider; and direct attacks by force on the guard post or guard personnel.

d.

When any security event occurs, the guard:

1) Notifies his/her Supervisor and others as instructed in the Post Orders.

2) Makes the appropriate entry in the Post Log.

3) Prepares an Incident Report.

4) Reports orally to the Shift Supervisor or Supervisor at the time of the next post inspection and provides him/her the Incident Report.

e.

During the time assigned, when the Supervisor provides specific instructions for the guard, such instructions are to be entered in the log, with the time indicated when they are received.

f.

If, at any time, a guard is relieved on post for any reason, the guard assigned in relief must enter the time, his/her name and the reason for the relief.

g.

At the end of the assigned tour of duty, the guard must initial the log, assuring that all entries have been made properly during his/her period of assignment.

h.

Guards shall not falsify or unlawfully conceal, remove, mutilate or destroy any official document such as Post Logs or Incident Reports.

8.

RESPONSIBILITY OF THE ASSISTANT SUPERVISOR, SHIFT SUPERVISOR, OR SUPERVISOR ON DUTY The Shift Supervisor or Supervisor is responsible for assuring the Post Logs are properly maintained and that all appropriate entries are made in accordance with the foregoing instructions. At such time that the Shift Supervisor or Supervisor (or Post Inspector) visits a guard post, he/she must:

a) Inspect each guard post two times during daytime hours and three times during nighttime, weekend or holiday hours.

b) Examine the Post Log,

c) Enter the time; and

d) Sign his/her name attesting to the fact that he/she has successfully completed his/her inspection and that there have been no deficiencies.

Breaks and Relief: The Shift Supervisor shall organize all breaks for guards under their control. All guards shall get a 15-minute break once every 4 hours during an employee’s tour of duty. Meal breaks shall be scheduled at an appropriate time during tour of duty and shall be at a minimum 30 minutes in length.

9.

OFFICIAL INCIDENT REPORT

a.

An Incident Report shall be prepared in all cases where an incident arises which are not of a routine nature. The report shall be available to the RSO or PSO within 24 hours of the incident.

b.

An Incident Report shall be prepared as a supplemental report to the required entries in the Post Log. In no case shall they be utilized in lieu of an entry in the Post Log.

c.

It is important that all available information be recorded. Frequently, this is the sole source of information on which a more complete investigation can be based. Accuracy is of prime importance in all cases.

d.

When it appears that immediate action is required concerning any incident that arises, the Supervisor, the MSG on duty and the RSO or PSO shall be notified at once.

10.

SALUTE

Guard personnel are not to salute pedestrians or vehicles with the exception of the Ambassador, the DCM, Consul General, Principal Officer and officials in military uniform. Guards shall greet all persons who approach their post from outside; greetings are: ‘good morning may I help you,’ ‘good afternoon may I help you,’ or ‘good evening may I help you.’ Guards shall recognize each person who passes their post on departure with appropriate greeting, such as: ‘good bye or sayonara,’ ‘good morning or ohayo gozaimasu,’ ‘good afternoon or konnichiwa,’ or ‘good evening or konbanwa.’

11.

IDENTIFICATION OF PERSONS

a.

All staff members or employees of the Embassy/Consulate/America Center/FSI are required to show proper identification or authorization before being permitted to enter the Embassy/Consulate/America Center/FSI or residential compounds. Proper Identification to the Embassy or Consulate shall be one of the following:

U.S. Embassy Identification (ID) Card

U.S. Department of State ID Card

Current U.S. Military ID Card or Department of Defense (DOD) Dependent ID Card

All U.S. Diplomatic or Official Passports

Passes authorized by the RSO for VIP Visits b.

Visitors, including service customers, are to be positively identified. The following types of identification are acceptable:

Government of Japan issued photo ID such as a passport, drivers license, identify card.

U.S. Government issued photo such as a passport, alien registration card or drivers license.

Any photo ID for official guests.

12.

IMPROPER IDENTIFICAITON CARD OR NO IDENTIFICATION CARD

a.

A person without an ID card or a person in possession of a card which differs from those listed in Section 11 above, shall be required to furnish the guard with the name of the person or office they wish to visit. The guard shall call the person or office concerned and state the circumstances involved and seek assistance.

b.

When notified that a visitor has arrived at the post, either a section chief or the person concerned shall give permission for the visitor to proceed to the office or person concerned, or the guard shall be advised that someone from that office shall come to the gate to escort the visitor. The visitor’s identity shall be recorded by the guard.

13.

TELEPHONE AND RADIO COMMUNICATION

a.

The guard while on duty and handling official telephone calls or inquiries, shall be courteous and polite and assist the caller if possible. All official information calls and inquiries shall be referred to the proper person or the Marine Security Guard (MSG) or facility operator on duty.

b.

Requests from Host Government Law Enforcement Agencies concerning personnel shall be limited to acknowledging that the person is a member of the Embassy/Consulate/ America Center/FSI mission staff. If persons other than Embassy employees request telephone numbers, the guard shall take the caller’s name and telephone number and advise the caller that the employee shall call him/her back, (i.e. office or home phone number). If further information is requested, the caller shall be referred to the MSG or facility operator on duty or the RSO or PSO or duty officer.

c.

The telephone located on guard posts and radios issued to the guards or the guard posts, shall be used for official business only.

d.

Guards shall request interpreter assistance from the receptionist or the Embassy/Consulate/America Center/FSI telephone operator if needed to understand a question from a visitor or embassy employee speaking English. Guards shall request operator assistance to convey, regarding observations or incidents, to the MSG or RSO or PSO.

14.

REMOVAL OF GOVERNMENT PROPERTY

The guards shall be observant of all employees or visitors departing the Embassy compounds to prevent unauthorized removal of any U.S. Government property. A memorandum signed by the American supervisor must properly authorize any property being removed from the Embassy or other official facilities by Foreign Service Nationals (FSN) or Third Country Nationals. The memorandum shall be retained by the guard and delivered to the Shift Supervisor or Supervisor at the time of his/her next post inspection.

15.

SAFEGUARDING OFFICIAL INFORMATION, RECORDS AND DOCUMENTS

The guards must not disclose official information, records and documents to unauthorized personnel. The guards shall not discuss the nature of their duties, nor repeat to others what they may have seen or heard while on duty except as necessary to conduct their duties. The guards shall provide correct and valid information and documents required in connection with their duties only to the Shift Supervisor and the Supervisor. Should unauthorized personnel question the guards as to their duties, they shall bring it to the attention of the RSO or PSO through the Supervisor immediately.

16.

THE USE OF FORCE

The use of force is defined as the physical application of violence upon or against a person in any way.

17.

THE USE OF FORCE/DEADLY FORCE

The use of deadly force is defined as the application of lethal force by use of a firearm upon a person attempting to inflict bodily harm to or threatening the life of the guard or another person.

Although the local guards supporting the U.S. Diplomatic Mission to Japan not equipped with or trained in the use of a firearm to apply deadly force, the following description of deadly force is provided for reference only, and to understand that situations that could require use of deadly force are emergencies that require immediate police assistance and warning to the personnel in the facility or residence protected by the guard:

a.

Deadly force is used only after all non-violent efforts are exhausted to stop a life threatening disturbance at any post manned by the guards.

b.

Deadly force is used only to protect the life of the guard or person on the post from lethal bodily harm by another individual or individuals. The oral threat of bodily harm is insufficient justification for the use of deadly force.

c.

Abusive and/or obscene language directed at the guard or another individual is insufficient justification for the use of deadly force.

d.

Any person attempting to use lethal force on a guard, or lethally assaulting the guard or another individual, or in any way causing the death of another individual, constitutes sufficient justification for the use of deadly force.

e.

The use of deadly force represents the last resort by a guard for the restoration of order.

f.

Any use of force or disturbance shall be immediately reported to the guard’s Supervisor, who shall notify the RSO or PSO. Any situation requiring assistance from the local police, shall be requested when approved by the RSO or PSO. In any event the RSO or PSO are unavailable, the Principal Officer (DCM, Consul General, etc.) or the most senior officer at the facility shall approve the request for assistance.

18.

FIRE PREVENTION AND REPORTING

The guards should frequently review the General and Post Orders in the event of an emergency. It is important that only correct and prescribed procedures are followed in order to minimize the emergency. More specific instructions, concerning emergencies, for each guard post are in the Post Orders.

All guards are required to read and must have full knowledge of the Embassy/Consulate/America Center/FSI Fire Plans.

a.

General: The objectives of fire prevention and reporting, in the order of their importance are to:

1) If the guard discovers a fire, he/she should report it immediately and request assistance - inform MSG Post 1 or facility operator and/or Consulate/America Center/FSI Operator - activate the fire alarm, prior to attempting to extinguish the fire.

2) Prevent the fire from starting.

3) Inform employees in the immediate vicinity of the fire and order them to evacuate the area immediately.

4) Prevent the loss of life and property in case a fire should start.

5) Confine the fire to its place of origin.

6) Where applicable, secure all elevators by returning them to ground floor and throw “Emergency Stop” switches within the elevators.

b.

Preventive Measures:

1) Proper fire prevention measures, coupled with common sense shall prevent most fires from starting. It is imperative that the guard constantly be on the look out for fire hazards, particularly in waste cans and electrical equipment. Overloaded electrical outlets are among the leading causes of fire. Whenever a fire hazard is discovered, it shall be immediately reported to the MSG Post 1 or facility operator, and the RSO or PSO through the Supervisor. Appropriate entries are to be made in the Post Log and an Incident Report shall be prepared.

2) Know where the various types of fire extinguishers are located, particularly those nearest to the guard’s assigned post. Know which is appropriate for the type of fire being fought.

c.

Know Whom to Contact: The following contacts shall be made in case of fire:

1) Fire Department: (emergency number is 119 at all locations)

2) The MSG Post 1 and the RSO or PSO through the Shift Supervisor or Supervisor.

d.

Sounding Alarm: Once a fire is discovered, the first thing the guard(s) must do is to sound the fire alarm. Any person available may be instructed to sound the alarm while the guards carry out the instructions set forth in the preceding paragraphs. If an alarm system is not available, the guard(s) must shout “fire.”

e.

All guards shall read and must have full knowledge of the Embassy Fire Plan.

19.

BOMBS, INCENDIARY DEVICES AND FIREARMS

a.

If a bomb or incendiary device, or what may have the appearance of a bomb or incendiary device, is discovered, the guard(s) should immediately clear the area and notify the MSG Post 1 or the facility operator and the RSO or PSO through the Supervisor.

“Under no circumstances should the guard touch or in any way disturb the suspicious article or package.” DO NOT TOUCH or move any item suspected to be a bomb or incendiary device. The guard(s) should stand by to prevent its being touched or disturbed by other persons. Employees working in the area where the suspicious article or package is located should be evacuated until the cause of the danger is removed. The general rule to follow is: “Clear the immediate area and call the appropriate authorities.”

Note: If an explosive device or suspected explosive device is found, radio transmissions should be kept at a minimum to lessen the possibility of initiating the explosive device. RF energy has the possibility of interfering with remote control devices and causing them to function. Many first responder radios are also not intrinsically safe. No radio transmissions within 300 feet of a suspicious or confirmed explosive device.

b.

Explosive disposal assistance can be obtained by calling the Marine Security Guard on duty at MSG Post 1. Bomb disposal assistance will be provided by the local police by dialing 110 at all posts.

c.

Should the guard(s) on duty receive a bomb threat from any source, he/she shall immediately contact the MSG Post 1 or the facility operator at each post and the RSO or PSO through the Shift Supervisor or the Supervisor. If the guard receives a bomb threat, the guard shall try to determine where the bomb is located, when the bomb is set to detonate, what it looks like, who placed the bomb and why the bomb was placed. The most important information is when the bomb is set to detonate and where the bomb is located. Other information like the description of the voice and background noise is important for the guard to determine. This information shall be reported in the Post Log and an Incident Report prepared.

d.

Should a bomb explode on or near the guard post, keep the area clear of people. REMEMBER, DURING THE CONFUSION OF A BOMB BLAST, THE GUARDS MUST STILL PROVIDE SECURITY FOR EMPLOYEES OR OTHER PEOPLE IN THE AREA.

e.

The guards shall not allow anyone to enter the Embassy compound or other official facilities, who has an open or concealed firearm, knife, explosive or any other type of weapon in his/her possession except as authorized by the RSO or PSO. The guards shall be especially watchful for attempted entry of firearms or explosives under cover. In the event such devices are detected, the guard shall immediately report it to the Marine Security Guard or facility operator on duty and the RSO or PSO through the Shift Supervisor or the Supervisor.

Failure to comply with any General Order shall result in the permanent removal of the delinquent guard.

20.

CHEMICAL AND/OR BIOLOGICAL AWARENESS AND COUNTERMEASURES

a.

All guard personnel shall stay on alert for indications of Chemical and/or Biological Attack or Agent, which could include the following:

--Unexplained dead or dying animals in the area;

--Unusual liquid sprays or vapor or suspicious devices;

--Unexplained droplets or oily film on surfaces;

--Unexplained odors or low flying clouds/fog unrelated to weather, some of which would be similar in scent to bitter almonds, peach kernels, newly mown hay or green grass;

--Large numbers of strange or un-seasonal insects or vermin not typical for the time of day or year;

--Individuals displaying symptoms of nausea, difficulty breathing, convulsions, disorientation or patterns of illness inconsistent with natural disease, unexplained blisters or rashes or sudden difficulty in seeing, especially dimness of vision while in broad daylight;

--Unexplained casualties

If any of the conditions identified above is discovered, the guard(s) must immediately clear the area and notify the MSG Post 1 or the facility operator and the RSO or PSO through the Supervisor.

The guard must not touch or in any way disturb the suspicious article or package. DO NOT TOUCH or move any item suspected to be a possible chemical and/or biological device. The guard(s) should stand by to prevent its being touched or disturbed by other persons. Employees working in the area should be evacuated until the cause of the danger is removed. The general rule to follow is: “Clear the immediate area and call the appropriate authorities.”

b.

If the guard(s) on duty receives a chemical and/or biological threat from any source, the guard shall immediately contact the MSG Post 1 or the facility operator and the RSO or PSO through the Shift Supervisor or the Supervisor. Relay all pertinent information, including the type of chemical and/or biological agent, the location and time of the attack, if known, the description of the voice and background noise is important. This information shall be reported in the Post Log and an Incident Report prepared.

c.

If a chemical and/or biological threat or attack occurs, keep the area near the guard post clear of people. REMEMBER, DURING THE CONFUSION OF THIS TYPE OF ACT, THE GUARDS MUST STILL PROVIDE SECURITY FOR EMPLOYEES OR OTHER PEOPLE IN THE AREA.

d.

The guards shall not allow anyone to enter the Embassy compound or other official facilities, who has an open or concealed firearm, knife, explosive or any other type of weapon or container that could carry chemical and/or biological agents in powder, liquid, or aerosolized form (i.e. aerosol cans, perfume bottles, thermos jugs, glass/plastic bottles, etc.) in his/her possession unless authorized by the RSO or PSO. The guards must be especially watchful for attempted entry of firearms or explosives or chemical/biological agents under cover. The presence of breathing devices, air filters, nose clips, hospital masks, rubber gloves, etc., must be cause for immediate concern and requires further investigation. If such devices are detected, the guard must immediately report the situation to the Marine Security Guard on duty or facility operator and the RSO or PSO through the Shift Supervisor or the Supervisor.

e.

All guards shall be aware when performing grounds/perimeter patrols of the following:

--Be alert to use of any device inside or outside the building perimeter that could be used to spray a toxic cloud toward the building. This could include commercial spraying equipment, paint, insecticide or garden sprayers, air pumps, or even a crop duster-type airplane. When possible, persons conducting such spraying should be challenged and in all cases, supervisors, RSO or PSO immediately alerted.

--When patrolling public areas look for abandoned spray devices or liquid containers. If found immediately alert the supervisors, RSO or PSO. Particular attention must be paid to ensure buildings air vents cannot be approached by anyone using such devices.

--Non-employees requiring access to or near building air intake vents or drinking water storage tanks must be authorized by the General Services Office (GSO) and coordinated with the RSO or PSO. In all cases, these non-employees shall be escorted by the LGF or employee personnel.

--At posts with wells or accessible water storage tanks, regular patrols of those areas are required.

21.

BREAKS AND RELIEF

All guards shall get 15-minute break once every 4 hours during the tour of duty to allow for comfort, personal needs, stress, or other required or requested absences from the Exhibit A assigned post. Meal breaks shall be scheduled at an appropriate time during tour of duty and shall be at a minimum 30 minutes in length. The guard on duty is responsible for ensuring a proper post relief takes place including passing all pertinent information and the turn over all post property prior to departing post. Guards who leave with post property shall be responsible for returning it immediately. Contractor employees shall not eat meals or cook at duty posts.

POST ORDERS

The purpose of Post Orders is to provide the guard force with specific directions and instructions in order to perform specified duties and tasks at specific posts or assignments. Each member of the guard force is responsible for being fully familiar with and responsive to those Post Orders that apply to them. These orders shall not be modified or revised without the written authority of the Regional Security Officer (RSO) at the American Embassy in Tokyo, Japan.

AMERICAN EMBASSY TOKYO – CHANCERY

Post No.:

C-1 Function:

Guard Force Commander

Hours:

As set forth in Exhibit A

Position Category:

Supervisor

Holiday:

Closed

Radio:

Yes

Language:

English Level 3

GEMS:

No

1.

Function: Operationally responsible for the proper functioning of the Local Guard Force (LGF) Company, to include all guard posts at the U.S. Missions in Japan, covering Tokyo and those posts located elsewhere in Sapporo, Osaka, Nagoya, Fukuoka, and Naha.

2.

Operational Duties:

a. Supervise all Local Guard (LG) personnel in Tokyo and Sapporo, Osaka, Nagoya, Fukuoka, and Naha, to include shift supervisors, senior guards and guards.

b. Ensure all General and Post Orders are adhered to, and that modification to same are effected as needed.

c. Review and forward to the RSO on a timely basis all Incident Reports and ensure corrective action or follow up is accomplished as appropriate.

d. Ensure the 24-hour a day/seven days a week Shift Supervisor inspection and control system is functioning properly.

e. Conduct personal inspections of posts both within the Tokyo and the regions as necessary.

f. Promptly informs the RSO of any security incident occurring within or affecting the U.S. Missions in Japan.

g. Prepare and maintain the Local Guard Force (LGF) monthly duty schedule and the related hourly work sheets so as to ensure proper guard coverage, appropriate billing, and prompt salary payment.

h. In conjunction with the RSO, plan and execute the guard coverage for all U.S. Missions Japan receptions, VIP visits, and other special events requiring supplementary or exceptional guard coverage and billing.

i. Plan and execute the movement of individual guards within Tokyo so as to ensure appropriate coverage of all guard functions and posts vis-a-vis regular duty, supplementary or emergency requirements, and vacation schedules.

j. Make recommendations to the RSO for changes to the guard coverage or specific post instructions as appropriate.

k. Ensure all guards are appropriately trained prior to assuming duty and that recertification training is conducted as appropriate.

l. Ensure that all entry control, security and detection equipment and related material used by the LGF are properly inventoried and functioning correctly. Report any discrepancies or deficiencies to the RSO.

m. Ensure that LGF uniforms, communications equipment, vehicles and related material are inventoried, employed, maintained and reordered as appropriate.

n. Maintain an active list of individuals capable of serving as temporary augmentees to the guard force as necessary.

o. Coordinate adherence by all LGF personnel to Japanese labor law and Social Security requirements with regard to medical controls and checkups.

p. Counsel LGF personnel as appropriate concerning duty performance.

q. Recommend disciplinary action against LGF personnel as appropriate and ensure any disciplinary action decided upon is promptly implemented.

r. Monitor on a regular basis the daily calibration, the daily, weekly and monthly preventative maintenance of the Itemiser, vapor tracer, and X-Ray machines. Immediately notify RSO concerning problems with the same.

3.

Administrative Duties:

a. Maintain computerized work files for monthly planning schedules, hourly work sheets, medical visits, vacation schedules, and movement orders.

b. Maintain computerized listing of post instructions and modifications, operational memorandums, and equipment and uniform inventories.

AMERICAN EMBASSY TOKYO – CHANCERY

Post No.:

C-2 Function:

Shift Supervisor Hours:

As set forth in Exhibit A

Position Category:

Supervisor

Holiday:

Not Closed

Radio:

Yes

Language:

English Level 2

GEMS:

No

Telephone Number:

To be provided after contract award.

Radio Call Sign:

To be provided after contract award.

1.

Function: As the senior operational officer, provides overall supervision and control of all guards and supervisors assigned during the shift.

2.

Specific Duties: The following instructions shall be observed by the Shift Supervisor.

a.

The Shift Supervisor must be familiar with all aspects of the operational guard program, to include the General Orders and the Post Orders, as well as knowledge of the characteristics of each post.

b.

The Shift Supervisor shall ensure that all guards, supervisors and patrols report to their post on a timely basis and that all senior guards and supervisors have carried out their responsibilities. The Shift Supervisor shall organize all breaks for guards under their control.

c.

The Shift Supervisor shall question the senior member of the previous shift as to any unusual occurrences or incidents that may have taken place.

d.

The Shift Supervisor serves as the direct link between the Supervisor (Guard Force Commander), the Marine Security Guard (MSG) Post 1, or facility operator and the RSO. Any unusual occurrence or incident shall be reported to each of these officers.

e.

The Shift Supervisor shall randomly check guards as well as Supervisors to ensure that there are no problems requiring resolution and that all guard personnel are performing their assigned tasks.

f.

The Shift Supervisor shall maintain radio contact with the all guards, the supervisors and the RSO at the various installations.

g.

The Shift Supervisor shall ensure that Incident Reports are properly written and disseminated and ensure that any reports required to be submitted to the RSO’s office are accomplished on a timely basis.

h.

The Shift Supervisor must be available at all times to respond to any problems or situations that occur during his/her tour of duty.

i.

The Shift Supervisor shall report all infractions of the General or Post Orders to the Supervisor and through him/her to the RSO.

j.

Any person demanding to speak to an American official at anytime should be immediately referred to the Marine Security Guard on duty at MSG Post 1 or the facility operator and the RSO or the duty officer. It is mandatory that a responsible American officer evaluate each request to speak to an American officer.

3.

Emergencies: During an emergency situation the Shift Supervisor is expected to take charge, issuing appropriate orders to subordinates to eliminate the problem, or executing any orders given to him/her by the Supervisor or RSO, or other superiors.

4.

Surveillance: The Shift Supervisor shall impress upon his/her supervisors and senior guards the need for all guards to be on the constant alert for any criminal or terrorist surveillance directed against the Embassy or other official facilities, or its personnel, and that all guards have been properly trained in recognizing surveillance. Each instance of overt surveillance must be acted on immediately.

5.

Guard Electronic Monitoring System (GEMS): Since this system is a key element of the guard program, the Shift Supervisor shall ensure that the system is properly operated and the patrols and supervisors provide the necessary coverage.

6.

Supervision: The Shift Supervisor is supervised by the Guard Force Commander in the areas in which they have direct responsibility.

7.

Operational Telephone Numbers:

a) Contractor:

b) RSO: 03-3224-5000

c) MSG Post 1: 03-3224-5600

d) Police: 110

e) Fire Department: 119

Emergency: Contact Embassy Operator 03-3224-5000

AMERICAN EMBASSY TOKYO – CHANCERY MAIN GATE

Post No.:

C-3 and C-4 Function:

Access Control/Vehicle Inspection (C-3)

Gate Access Control/Traffic Control (C-4)

Hours:

As set forth in Exhibit A

Position Category:

Senior Guard (C-3)

Guard (C-4)

Holiday:

Not Closed (C-3)

Clos…