SIIB II SOW DRAFT.pdf

UNCLASSIFIED//FOUO

(U) National Geospatial-Intelligence Agency (NGA)

(U) Insider Threat Office (SII)

(U) Behavioral Science Team (BST)

(U) Statement of Work (SOW)

(U) Version 1.0: 14 January 2026

DATE VERSION MODIFIED CONTENT

19 JUL 2021 1.0 Original

(U) Contents

1. (U) Introduction

1.1. (U) Background

2. (U) Scope

2.1 (U) Description of Work

2.2. (U) Contractor Support

3. (U) Contract Requirements

3.1. (U) Work Hours

3.2. (U) Place of Performance:

3.3. (U) Travel and Other Direct Costs (ODCs)

3.4. (U) Quality Assurance Surveillance Plan (QASP)

3.5. (U) Government Furnished Property

3.6. (U) Non-Disclosure Agreements (NDA)

3.7. (U) Applicable Documents

3.8. (U) Security

3.8.1. (U) Security Policy

3.8.2 (U) Clearance and Access Requirements

3.8.3. (U) Personnel Clearances .............................................. Error! Bookmark not defined.

4. (U) Deliverables

(U) Appendix A: Position Descriptions

(U) Appendix B: Applicable Publications

(U) Appendix C: Acronyms

1. (U) Introduction

(U) This statement of work (SOW) describes the non-personal services contract required to support the mission of the National Geospatial-Intelligence Agency (NGA), Security and Installation Directorate’s (SI) Counter Insider Threat Office (SII) Behavioral Science Team (BST). The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor, who is responsible to the Government for accountability of Contractor and subcontractor personnel.

1.1. (U) Background

(U) NGA has charged SII with detecting, deterring, and mitigating threats to NGA personnel, technology, information, and systems by analyzing combined data sources to identify anomalous events and threats posed by trusted insiders. SII supports the NGA Security and Installations Directorate (SI) in fulfilling its mission to make geospatial intelligence (GEOINT) happen by providing premier protections, security, and facilities.

(U) This contract will be supporting the Behavioral Science Team (BST). The BST’s mission is to facilitate a safe, secure, and productive work environment by deterring, detecting and mitigating potential threats to NGA personnel, facilities, data, and systems through the expert application of psychological science. BST executes this mission through four activities:

Consultation, Training and Education, Research and Development, and Liaison.

2. (U) Scope

(U) The Contractor shall provide all technical and management support services, personnel and supervision to complete the BST tasks and responsibilities as defined by this SOW.

2.1 (U) Description of Work

(U) Consultation – Integrate established and emerging psychological principles and best practices into current and future efforts to deter, detect and mitigate potential threats to the agency by providing expert national security psychology consultation to relevant internal and external stakeholders and mission partners. Examples include, but are not limited to:

o (U//FOUO) Case Consultation: Provide case consultation for a variety of stakeholders and mission partners [e.g., Office of Counterintelligence (SIC), Personnel Security Division (SISP), other SII divisions, and Threat Management Unit (TMU)]. Case consultation offers the application of national security psychology expertise to case-specific consultation questions, often identifying intelligence gaps and effective strategies for gathering essential information (e.g., interview techniques). When appropriate, utilize direct assessment or indirect assessment methods in support of case consultation.

(U) Direct Assessments. Conducts direct psychological assessments on behalf of the agency, in support of agency initiatives, and IAW the SII mission.

Direct assessments often are a component of consultation to SISP adjudication and assessment of applicant and incumbent police officers for the Office of Protective Services (SIP), but may conduct direct assessments for other purposes (e.g., psychological assessment and selection). The agency is the primary client of BST assessments.

(U//FOUO) Indirect Assessments. Conduct indirect assessments on behalf of the agency, in support of agency initiatives, and IAW the SII mission. The agency is BST’s primary client benefitting from the assessment, and the focus typically involves managing risk to agency personnel and mission.

o (U) Organizational and Management Consultation: Provide consultation to leaders and teams regarding management, leadership, personnel, and systemic organizational matters. Examples include, but are not limited to identification of and response to concerning behaviors, problem solving, team dynamics, motivation, performance enhancement, operational resiliency, workforce trends and post-incident reviews.

o (U) Individual Consultation: Provide individual behavioral science consultation to advance the SII and NGA missions. Individual consultation does not establish a doctor-patient relationship and is not healthcare.

(U) Training & Education (T&E) – Educate relevant stakeholders in the theoretical and empirical bases of behavioral science and national security psychology related to the deterrence, detection and mitigation of potential threats by providing expert training briefs, presentations and educational courses. Examples include, but are not limited to:

o Elicitation awareness and defensive strategies o Incorporating behavioral science into counter insider threat programs o Capabilities briefings o Operational resiliency and retention in high-stress, high-OPTEMPO assignments.

(U) Research & Development (R&D) – Innovate and advance the science of counter insider threat and national security psychology by improving existing methods and developing new methods to deter, detect and mitigate potential threats through behavioral science R&D and the application of scientific rigor to current methods and process improvements. Common R&D activities and work products include, but are not limited to:

o Policy review o Survey research o White papers o Validation studies o Executive summaries o Project briefings o Literature reviews o Academic inquiries

(U) Liaison – Communicate innovations, findings, lessons learned and best practices throughout the DoD, IC, and broader community, as appropriate, to aid others in the deterrence detection and mitigation of potential threats.

o Build and maintain strong collaborative relationships with other national security psychologists and associated professionals within the counter insider threat, military, forensic, law enforcement, security and counterintelligence communities o Collaborate on developing innovative solutions to real-time national security problems.

(U) Routine Administrative Functions – Perform routine administrative functions that meet program and performance objectives within the thresholds identified in this SOW. Routine administrative functions are sub-tasks required to ensure mission success while performing the required tasks. Examples of routine administrative functions (the list is not all-inclusive) are below:

o Providing input to a case management system or database, developing metrics, and program evaluation activities are routine administrative tasks.

o Timely completion of documentation in a manner consistent with professional standards

(U) Maintain Licensure – Maintain a full, current and unrestricted license to practice clinical psychology in the United States (including United States Territories)

2.2. (U) Contractor Support

(U) Contractors shall support the Government in developing work products:

o (U) Quality and performance metrics for all activities, including hours of effort toward each activity o (U) Workload tracking through the SII case management system o (U) Verbal consultation to stakeholders and mission partners o (U) Written consultation reports, including informal (e.g., e-mail) and formal (e.g., psychological evaluation) reports o (U) T&E briefs, presentations and courses, including supporting materials (e.g., presentation slides/notes) o (U) R&D activities and written products (e.g., modeling, policy review, survey research, white papers, validation studies, executive summaries, project briefings, literature reviews, and academic inquiries) o (U) Standard Operating Procedures (SOPs), instruction manuals, training materials, etc., that support process improvements or other advancements o (U) Program/Project documentation historical and current, non-record and records.

o (U) Detailed trip reports for all trips, conferences, or similar off-site meetings.

o (U) In addition, staff packages, memoranda, minutes, briefings, rough statistical information and estimates hardcopy/softcopy reports on performance metrics may also be required at the direction of the Government.

Labor Category Skill Level

Appendix B:

Position

Loc FTE Hours per

FTE

Clinical Psychologist (e.g., National Security Psychologist, Security Psychologist, Operational Psychologist, Forensic Psychologist)

5 1 NCE 2 1920

Clinical Psychologist (e.g., National Security Psychologist, Security Psychologist, Operational Psychologist, Forensic Psychologist)

5 1 NCW 1 1920

(U) See Appendix A for Position Description.

3. (U) Contract Requirements

3.1. (U) Work Hours

(U) During normal operations, the contracting officers representative (COR) shall approve any hours that exceed a 40-hour workweek. Daily hours can vary between 6:00 AM and 5:00 PM, Monday through Friday, except when the government facility is closed due to federal holiday, local or national emergencies, administrative closings or similar government directed facility closings.

(U) Telework may be permitted on this contract. Work that will be completed via telework must be discussed and approved by the COR or CO prior to execution. An approved telework plan must be approved by the COR, and CO prior to conducting telework. A weekly report outlining specific tasks planned and executed must be submitted to the COR once telework is approved.

3.2. (U) Place of Performance:

National Geospatial-Intelligence Agency East Campus located in Springfield, Virginia and West Campus located in St. Louis, Missouri. Occasionally, work may be required to be performed at other Governmental agencies or offsite for NGA.

3.3. (U) Travel and Other Direct Costs (ODCs)

(U) A contractor may need to travel. The Contractor must provide the reason for the travel or for the purchase materials or supplies, or any other ODC. The Contractor shall provide a request with a corresponding cost estimate to their COR for review and approval prior to the travel or purchase of ODCs. The Contractor will follow GSA travel per diems and guidelines for travel costs.

3.4. (U) Quality Assurance Surveillance Plan (QASP)

(U) The COR, along with input from the SII Government customers as needed, will evaluate the Contractor’s performance under this contract. Evaluation will be based on work products of the contractors performing the duties listed under Section 2.1.

3.5. (U) Government Furnished Property

(U) The Government will furnish workspace for on-site personnel.

3.6. (U) Non-Disclosure Agreements (NDA)

(U) The Contractor shall obtain a written Non-Disclosure Agreement (NDA) from each employee, who has access to proprietary, classified, or other sensitive information under this contract. The employees’ NDA shall contain his/her signature and the date read, signifying the employee’s understanding that he/she shall not, during his/her employment with the Contractor or at any time thereafter, disclose to others or use for their benefit, proprietary information received in connection with the work under this contract. The Contractor shall educate its employees regarding the restrictions imposed by FAR 9.505-4, so that they will not use or disclose proprietary information or data generated or acquired in the performance of this contract, except as provided herein.

3.7. (U) Applicable Documents

(U) A list of applicable reference documents is provided for reference. See Appendix C.

3.8. (U) Security

(U) The contractors shall adhere to all security provisions or clauses contained in the contract and ensure their personnel have completed all mandatory training in a timely manner.

3.8.1. (U) Security Policy

(U) The contractors must abide by the DD Form 254, Contract Security Classification Specification, and applicable security policies and regulations. The contractor shall adhere to NGA’s security policies and procedures regarding use of the network. Annual general security briefings and location specific travel briefings may be required and furnished by NGA site security offices. In performing this contract, the Contractor may:

(U) Receive and generate Classified Material

(U) Fabricate, modify, or store classified hardware.

3.8.2 (U) Clearance and Access Requirements

(U) The work to be performed under this contract requires a Top Secret (TS) security clearance with access to Sensitive Compartmented Information (SCI). Contractor personnel are required to have active TS/SCI clearances for access to NGA facilities, when performing duties within classified environments, and for access to classified NGA computer systems. Contractors are subject to a Counterintelligence Polygraph as requested by the Government. NGA will sponsor security clearances, NGA Badge and Common Access Cards (CAC) for required program personnel.

Additional accesses may be required for some positions. In performance of the contract, the contractor may also need to have access to U.S. classified information outside the U.S., Puerto Rico, U.S. Possessions and Trust Territories as deemed necessary by the COR. Some requirements may require knowledge of and, on a limited basis, access to Communications Security (COMSEC) information including a COMSEC account. It may be necessary for Contractors to access NATO classified information. These additions will be addressed on a case by case basis, in the corresponding Task Orders. Any Contractor company providing classified work on this contract must have a DoD issued Top Secret Facility Clearance (FCL). Any SCI work performed at a contractor-provided site (CPS) must be performed in either an NGA accredited Sensitive Compartmented Information Facility (SCIF) or an Other Government Agency (OGA) SCIF that has either a Memorandum of Agreement (MOA), Memorandum of Understanding (MOU), Joint Use Agreement or Co-Use Agreement with NGA for this effort.

(U) All personnel assigned or detailed to NGA who have been designated by the Director of NGA as having a regular need for access to one or more of the categories of sensitive information set out in Section 1.3(a) of Executive Order 12968, specifically access to classified information, are required to comply with the NGA Security Financial Disclosure Program (SFDP) on an annual basis.

Compliance with this program requires input of data on the NGANet, of which up to one hour only may be billable to the designated task order under which the individual is employed.

4. (U) Deliverables

(U) The following table lists the deliverables for the SOW. All deliverables are subject to Government approval. Rejected deliverables must be modified and resubmitted for acceptance.

(U) All deliverables will be submitted in formats compatible with Adobe or Microsoft Office products. Softcopy delivery (via e-mail, etc.) is the preferred method of exchange for electronic copies. Deliveries will be made as specified in the table below. All deliverables produced by contractor personnel during the performance of tasks defined in this SOW will become Government property and may be used and reproduced without restriction, except as otherwise provided in DFARS 252.227-7013 and 252.227-7014.

Title Submission Updates Delivered to Format and number of deliverables

Non-Disclosure Agreements (NDA) As Required As Required COR 1 Electronic Copy to COR

Format: Section J.10

Program Management Review (PMR) Award +120 Days Quarterly or as requested by the

PM

PM/CO/

COR

1 Electronic Copy to PM/CO Format: Contractor Defined, Government Approved

Financial Report Award +45 Days Monthly (submitted 10 business days after the Prime Contractors accounting month ends)

COR 1 Electronic Copy to COR/CO

Staffing and Vacancy Report

Weekly during the transition period onto the contract.

Weekly during transition onto the contract.

Monthly thereafter (submitted 10 business days after the Prime Contractors accounting month ends).

COR 1 Electronic Copy to COR

Monthly Activity Report (MAR) Award +45 Days Monthly COR 1 Electronic Copy to COR

Transition Plan – Phase In

10 days after contract award As Required PM/CO/

COR

1 Electronic Copy to PM/CO Format: Contractor Defined, Government Approved

Transition Plan – Phase Out

60 days before POP end date

As Required

PM/CO/

COR

1 Electronic Copy to PM/CO Format: Contractor Defined, Government Approved

Reports, Briefings, Evaluations, Technical Assignments, Transition Plans, White Papers Etc.

As Required As Required

PM/CO/

COR

1 Electronic Copy to PM/CO Format: Contractor Defined, Government Approved

Trip Reports NLT 10 business days after return

As Required COR/TM 1 Electronic Copy to COR/TM

*The labor associated with the submission of these deliverables in Table 2 above is not directly billable to the contract.

(U) Appendix A: Position Descriptions

(U) BST requires support through the position descriptions listed below. The government expects all individuals performing under this contract to be professional at all times, work effectively alone and in teams, and to communicate effectively orally and in writing. The Contractor shall provide fully qualified personnel to satisfy the conditions of this SOW. The Government will not fund or reimburse the Contractor for maintaining qualifications.

(U) Clinical Psychologist (e.g., National Security Psychologist, Security Psychologist, Operational Psychologist, and Forensic Psychologist)

(U) Skills and Experience:

Experience providing behavioral science expertise and analysis in support of counterintelligence (CI), law enforcement, insider threat, counterespionage, personnel security, and violence and suicide risk assessment matters. In-depth knowledge of intelligence, CI and law enforcement regulations, directives, and procedures. Experience working with ICD 704 and related security adjudication/suitability matters. Must possess superior communication skills: Provides evidenced- based assessments that demonstrate professional competency and boundaries while also operating with an awareness of personnel security and CI factors. Analyzes data objectively and articulately communicates findings well-matched for different ends (e.g., to influence decisions, explain options). Develops and presents behavioral sciences and/or mental health trainings and briefings to a wide range of audiences. Conduct liaison with DoD/Intelligence/law enforcement and mental health/psychological communities of practice. May be seen as a leader in field---extensive interaction with IC and senior level military and civilian agency partner equivalents.

(U) Required

(U) Possess a minimum of ten (10) years’ experience as an operational psychologist, national security psychologist, forensic psychologist, personnel psychologist, police psychologist, military psychologist, or corrections psychologist

(U) Doctoral Degree in Clinical or Counseling Psychology through an American Psychological Association Accredited (APA) Program (work experience may not be substituted for the required degree)

(U) Possess a full, current and unrestricted license to practice clinical psychology in the United States (including United States Territories)

(U) Competencies:

o (U) Ability to conduct psychological assessment, direct and indirect; administration and interpretation of a wide-range of psychological tests (to include cognitive and personality measures) o (U) Expert knowledge of research methodology, psychometrics and statistical analysis of complex behavior using varied data sources and formats o (U) Effective interviewing skills o (U) Ability to conduct violence/self-harm risk assessment skills o (U) High quality psychological report writing skills o (U) Superior customer service skills, including the ability to effectively communicate with internal and external mission partners while remaining sensitive to organizational structure, policies and culture o (U) Ability to travel to remote sites to provide services

(U) Desired

(U) At least one (1) year of experience with counter insider threat detection methodologies and collaboration with modelers / data scientists

(U) At least one (1) year of experience in conducting or reviewing forensic psychological assessments

(U) At least one (1) year of experience in conducting police and public safety-oriented evaluations (i.e., fitness for duty, special duty assignment, hiring, and other assessment and selection evaluations)

(U) At least one (1) year of experience providing psychological consultation within an intelligence community setting with a focus on psychological support to:

o (U) Personnel security adjudications, investigations and continuous evaluation;

insider threat / threat management case referral and disposition o (U) Counterintelligence inquiries, investigations and operations o (U) Experience in assessment and selection for specialized personnel or high-risk assignments (e.g., working in a high-stress / high OPTEMPO environment, police, privileged user)

(U) Appendix B: Applicable Publications

(U) Dates and versions associated with the documents reflect what is current as of the date of the SOW. The Contractor shall abide by all of the following applicable regulations, publications, manuals, and local policies and procedures and updates as applicable:

1. US Code, Title 10, War and National Defense, Chapter 22 - National Geospatial-Intelligence

Agency.

2. US Code, Title 50 – War and National Defense/Chapter 15 – National Security/Subchapter V –

Protection of Operational Files, 432. Operational Files of the National Geospatial-Intelligence Agency.

3. Executive Order 12333, United States Intelligence Activities; 4 Dec 1981.

4. Executive Order 13587, Structural Reforms to Improve the Security of Classified Networks and the Responsible Sharing and Safeguarding of Classified Information; 7 Oct, 2011.

5. The National Insider Threat Policy and Minimum Standards for Executive Branch Insider Threat

Programs; circa 2014.

6. NITTF 2017 Insider Threat Guide: A Compendium of Best Practices to Accompany the

National Insider Threat Policy and Minimum Standards.

7. The National Insider Threat Policy and Minimum Standards for Executive Branch Insider Threat

Programs.

8. Public Law 91-596, Occupational Safety and Health Administration (OSHA) Act of 1970, amended 1 Jan 2004.

9. DoDD 3020.44, Defense Crisis Management; 4 Jun 2014.

10. DoDD 5205.16, The DoD Insider Threat Program; 30 Sep 2014.

11. DoD 5400.11-R, DoD Privacy Program; 14 May 2007.

12. ICS 500-27, Collection and Sharing of Audit Data for IC Information Resources by IC Elements.

13. ICS 700-2, Use of Audit Data for Insider Threat Detection.

14. Security Executive Agent Directive (SEAD) 3, Reporting Requirements for Personnel with

Access to Classified Information or Who Hold a Sensitive Position; 12 Jun 2017.

15. Security Executive Agent Directive (SEAD) 4, National Security Adjudicative Guidelines; 10

Dec 2016.

16. ICPG 704.3, Denials or Revocation of Access to Sensitive Compartmented Information, Other

Controlled Access Program Information, and Appeals Processes; 2 Oct 2008.

17. DoDD 5240.02, Counterintelligence (CI); 19 Mar 2015.

18. DoDD 5240.06, Counterintelligence Awareness and Reporting (CIAR), 17 May 2011.

19. DoDD 5400.11, DoD Privacy Program; 29 Oct 2014

20. DoDI 5240.04, Counterintelligence Investigations; 1 Apr 2016.

21. DoDI 5240.18, Counterintelligence (CI) Analysis and Production; 17 Nov 2009.

22. DoDI 1000.29, DoD Civil Liberties Program; 17 May 2012.

23. DoDI 2000.16, DoD Antiterrorism (AT) Standards, 2 Oct 2006

24. NGA Instruction 5500.7, Handling of Personally Identifiable Information; 15 Feb 2013.

25. NGA Instruction 5240.2, Insider Threat Program; 19 Sep 2016.

26. SIIC Standard Operating Procedures, Jan 2026 (U//FOUO).

27. BST Memorandum for Record – BST Guidelines for Addressing Potential Conflicts of Interest, 17 Aug 2017 (U//FOUO).

(U) Appendix C: Acronyms

APA

American Psychological Association

NDA Non-Disclosure Agreement

AOR Area of Responsibility NGA National Geospatial-Intelligence BST SII Behavioral Science Team NLT No Later Than

CAP Controlled Access Program OCI Organizational Conflicts of Interest

CAC Common Access Card ODCs Other Direct Costs CBT Computer-Based Training OGA Other Government Agency

CCMD Combat Command OPTEMPO Operations Tempo CDR Contractor Discrepancy Report PM Program Manager CEU Continuing Education Units PMR Program Monthly Review

CI Counter-Intelligence POC Point of Contact CLIN Contract Line Item Number PoP Period of Performance

CDPM

Contractor Deputy Program Manager

POV Privately Owned Vehicle

CPM Contractor Program Manager QASP Quality Assurance Surveillance Plan

CPS Contractor Provided Site QCP Quality Control Plan CO Contracting Officer R&D Research and Development

COMSEC Communication Security S Secret

COR

Contracting Officer Representative

SCI

Special Compartmented Information

DoD Department of Defense SCIF SCI Facility

DoS Department of State SFDP Security Financial Disclosure Program

FAR Federal Acquisition Regulation SI Security and Installation Directorate

FOUO For Official Use Only SIC SI Office of Counterintelligence FTE Full Time Equivalent SII SI Office of Insider Threat

FTR Federal Travel Regulations SIIA SII’s Centralized Analysis Division

GEOINT Geospatial Intelligence SIIC SII’s Hub Operations Division

GFE

Government Furnished Equipment

SIIE SII’s Engineering Division

GFF Government Furnished Facility SIII SII’s Investigation Division

GFI

Government Furnished Information

SIIX SII’s Business Executive Division

GFM Government Furnished Materials SISP Personnel Security Division GFP Government Furnished Products SME Subject Matter Expert GFS Government Furnished Services SOP Standard Operation Procedures GPS Government Provided Space SOW Statement of Work IAW In Accordance With T&E Training and Education

IC Intelligence Community TM Technical Monitor LCAT Labor Category TMU Threat Management Unit

MAR Monthly Activity Report TS Top Secret

MET

NGA Management Execution Tracker

U Unclassified

MOA Memorandum of Agreement U//FOUO Unclassified For Official Use Only

MOU Memorandum of Use NCE NGA Campus East

NCW NGA Campus West