Shredding PWS_Draft_06102025v1.1_Redacted.pdf

PERFORMANCE WORK STATEMENT (PWS)

FOR

CIVILAN HR INSTALLATION DOCUMENT DESTRUCTON SERVICES

U.S. ARMY CIVILIAN HUMAN RESOURCES AGENCY, G-6

APG, VA

PART 1

GENERAL INFORMATION

1. GENERAL: This is a non-personal services contract to provide on-site document shredding services to all areas of Civilian Human Resource Agency. CHRA is located in multiple states and multiple installations. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1. Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform on-site document shredding services. Documents being destroyed often time will contain Personally Identifiable Information (PII). The contractor shall perform to the standards in this contract.

According to Army CUI 32 CFR 2002. 14(f)(2), documents containing PII should be destroyed “in a manner that makes it unreadable, indecipherable, and irrecoverable.” The primary method of disposing of documents containing Personally Identifiable Information is through cross-cut shredding that produces particles that are 1 mm x 5 mm (or smaller) in size. Destruction of materials must happen on-site in clear view of government personnel.

The U.S. Army Civilian Human Resources Agency (CHRA) has multiple installations that will require document shredding services ranging from one-time bulk shredding, on-demand shredding, and scheduled, recurring shredding.

1.2. Background: The purpose of this PWS is to obtain on-site document destruction services via on-site, cross-cut shredding in support of CHRA, CONUS-wide. CHRA is a Direct Reporting Unit (DRU) under the Department of Army, G-1, and is responsible for providing Hire-to-Retire Civilian Human Resource Management (CHRM) lifecycle operations—i.e., pertaining to recruitment and management of civilian employees—across Army.

CHRA CONUS consists of four geographically dispersed regions (West, Midwest, South Central and Northeast), where CHRM processing occurs at corresponding processing centers, and its headquarters (at Aberdeen Proving Ground and other locations, including but not limited to the G-6 at Fort Belvoir).

Table 1.2 – CHRA Installations Requiring Shredding Services

Installation Location Requirement Anniston Army Depot

Bldg 7, Anniston Army Depot, Anniston, AL 36201

One time bulk shredding, as-needed shredding

Civilian HR Cloud Information Technology Support Services 2 (CHRCITSS 2)

Installation Location Requirement based on contractor availability.

One time bulk shredding, as-needed shredding based on contractor availability.

Aberdeen Proving Ground

BLDG 3330, CHRA HQ,

Aberdeen Proving Ground, MD 21005

Army Military Academy

Bldg 626 West Point, NY 10996

One time bulk shredding, as-needed shredding based on contractor availability.

Blue Grass Army Depot

BLG 52, Blue Grass Army Depot, Richmond, KY 4047

One time bulk shredding, as-needed shredding based on contractor availability.

Corpus Christi Army Depot

1727, Corpus Christi Army Depot, Corpus Christi, TX 78419

One time bulk shredding, as-needed shredding based on contractor availability.

Crane Army Ammunition Activity

Bldg 3373, Crane Army Ammunition Activity, Martin County, Indiana 47522

One time bulk shredding, as-needed shredding based on contractor availability.

Desert Mountain Bldg 504-B, Fort Bliss, TX 79906

One time bulk shredding, as-needed shredding based on contractor availability.

Detroit Arsenal BLD 231, Detroit Arnenal, Detroit, MI 48397

One time bulk shredding, as-needed shredding based on contractor availability.

Fort Johnson (Polk) Bldg 250, 2271 Louisiana Ave 3304, Fort Johnson, LA 71459

One time bulk shredding, as-needed shredding based on contractor availability.

Fort Belvoir Bldg 1465, third floor, south side , Fort Belvoir, MD 22060

One time bulk shredding, as-needed shredding based on contractor availability.

Fort Bliss Bldg 504-B, Fort Bliss, TX 79906

One time bulk shredding, as-needed shredding based on contractor availability.

Fort Campbell 2577 Screaming Eagle, Fort Campbell, TN 42223

One time bulk shredding, as-needed shredding based on contractor availability.

Installation Location Requirement Fort Cavazos Bldg 4918, 130 Battalion

Av, Fort Cavazos, TX 76544

One time bulk shredding, as-needed shredding based on contractor availability.

Fort Dix Bldg 5429, Fort Dix, New Jersey 08640

One time bulk shredding, as-needed shredding based on contractor availability.

Fort Gregg-Adams (Lee)

Bldg 12400, Fort Gregg- Adams, VA 23801

One time bulk shredding, as-needed shredding based on contractor availability.

Fort Huachuca 2133Cushing Street, Bldg 61801, Room 2214, Fort Huachuca, AZ 85613

One time bulk shredding, as-needed shredding based on contractor availability.

Fort Irwin Bldg 312, Langford Lake, Fort Irwin, CA 92310

One time bulk shredding, as-needed shredding based on contractor availability.

Fort Jackson Bldg 229. 5450 Strom Thurmond Blvd, Fort Jackson, SC 29207

One time bulk shredding, as-needed shredding based on contractor availability.

Fort Knox Bldg 503, 459 9th Cavalry Regiment Ave, Fort Knox, KY 40121

One time bulk shredding, as-needed shredding based on contractor availability.

Fort Leavenworth 821 McClellan Ave, Fort Leavenworth KS 66027

One time bulk shredding, as-needed shredding based on contractor availability.

Fort Lewis (JBLM) Bldg 2015, 2015 Pendleton and North 4 St, Fort Lewis, WA 98433

One time bulk shredding, as-needed shredding based on contractor availability.

Fort Liberty (Bragg) 2843, 1105-D Macomb St, Fort Libert, NC 28307

One time bulk shredding, as-needed shredding based on contractor availability.

Fort McCoy Bldg 2187 South J Street, Fort McCoy, WI 54656

One time bulk shredding, as-needed shredding based on contractor availability.

Fort Meade CPAC Storage Room, Bldg 4332, 4432 Llewellyn Ave, Fort Meade, MD 20755

One time bulk shredding, as-needed shredding based on contractor availability.

Installation Location Requirement Fort Moore (Benning)

Bldg 6650, 6650 Meloy Dr Suite 134, Fort Moore, GA 31905

One time bulk shredding, as-needed shredding based on contractor availability.

Fort Novosel (Rucker)

5700 Novosel Street, Fort Novosel, AL 36362

One time bulk shredding, as-needed shredding based on contractor availability.

Fort Riley Bldg 301, 253 Cameron Ave, Fort Riley, KS66442

Recurring shredding on quarterly basis

Fort Sam Houston Bldg 144, Bldg 686, 2438 Stanley Rd, Fort Sam Houston, TX 78234

One time bulk shredding, as-needed shredding based on contractor availability.

Fort Sill 4700 Mow Way Road, Fort Sill OK 73503

One time bulk shredding, as-needed shredding based on contractor availability.

Fort Stewart 55 Pony Soldier Avenue, Bldg 253 Ste2013A, Fort Stewart, GA 31314

One time bulk shredding, as-needed shredding based on contractor availability.

Hunter Liggett 238 California Avenue, Jolon, CA 93928

One time bulk shredding, as-needed shredding based on contractor availability.

Joint Base Langley- Eustis

705 Washgington Bvld, Newport News, VA 23604

One time bulk shredding, as-needed shredding based on contractor availability.

Letterkenny Army Depot

1 Overcash Ave, BLDG 3, Chambersburg, PA 17201

One time bulk shredding, as-needed shredding based on contractor availability.

Memphis, TN 167 N. Main Street, Memphis, TN 38103

One time bulk shredding, as-needed shredding based on contractor availability.

Picatinny Arsenal Bldg 93, Ramsey Avenue Bldg 1, Picatinny Arsenal, NJ 07806

One time bulk shredding, as-needed shredding based on contractor availability.

Presidio of Monterey 1388 Plummer St, Bldg 267Presidio of Monterey, CA 93944

One time bulk shredding, as-needed shredding based on contractor availability.

Red River Army Depot

Bld 115 RRAD, Texarkana, TX 75507

One time bulk shredding, as-needed shredding

Installation Location Requirement based on contractor availability.

Redstone Arsenal 3458N, 3458 Aerobee Rd, Huntsville, AL 35805

One time bulk shredding, as-needed shredding based on contractor availability.

Rock Island Arsenal 1 Rock Island Arsenal, Bldg 104 Rock Island, IL 61299

One time bulk shredding, as-needed shredding based on contractor availability.

Savannah, GA 100 W Oglethorpe Ave Savanah, GA 31401

One time bulk shredding, as-needed shredding based on contractor availability.

Sierra Army Depot 74 C St, Herlong, CA 96113

One time bulk shredding, as-needed shredding based on contractor availability.

St Paul, MN 332 Minnesota St. Suite E1500 St. Paul, MN 55101

One time bulk shredding, as-needed shredding based on contractor availability.

Tooele Army Depot T-1, Tooele, UT 84074 One time bulk shredding, as-needed shredding based on contractor availability.

USACE Mobile, AL 109 St Joseph ST Mobile, AL 36602

One time bulk shredding, as-needed shredding based on contractor availability.

Walter Reed Medical Center

6900 Georgia Av, N.w Bldg 11, Washington DC, 20307

One time bulk shredding, as-needed shredding based on contractor availability.

White Sands Missile Range (WSMR)

24 Crozier St., Bldg. 124, Room 227 White Sands Missile Range, NM 88002

One time bulk shredding, as-needed shredding based on contractor availability.

1.3. Scope: The scope of this PWS includes providing on-site document destruction via cross-cut shredding for CHRA installations, CONUS-wide. On-site destruction will include one-time bulk shreds, monthly shredding services at Fort Riley, KS, and on-demand shredding services, as-needed. On-site document shredding will be done in accordance with all applicable government policies including Army Regulation 25-400-2 and Army CUI 32 CFR 2002 14(f)(2).

1.4. Access to Government Information Systems.

Access to systems containing Personal Identifiable Information (PII). The contractor shall comply with the Privacy Act and all applicable agency regulations on individual privacy, to include DoD Directive 5400.11 “Department of Defense Privacy Program” and DoD 5400.11-R, Department of Defense Privacy Program.

1.5. General Information

1.5.1. Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which the contractor ensures that his work complies with the requirements of the contract. A comprehensive, written Quality Control Plan (QCP) shall be delivered electronically within 30 days after contract award to the KO and COR. After acceptance of the quality control plan the contractor shall receive the KO’s acceptance in writing of any proposed change to the QC system and provide updated copies electronically to the KO and COR within 5 working days of any change.

1.5.2. Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.5.3. Recognized Holidays: The contractor is not normally required to perform services on recognized holidays, with the exception of incident response.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day Juneteenth

1.5.4. Hours of Operation:

The contractor shall conduct normal operations between the hours of 7:30 AM to 5:00 PM Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

1.5.5. Place of Performance: The work to be performed under this contract shall be performed on-site at the installations mentioned in Table 1-2.

1.5.6. Type of Contract: The government intends this acquisition to result in a single award a firm fixed price order.

1.5.7. Security Requirements: All contractor employees, including subcontractor employees, shall comply with all installation and facility access and local security policies and procedures (provided by respective government representatives) and security/emergency management exercises. The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by the Installation Provost Marshal Office, Director of Emergency Services, or Security Office. Contractor workforce shall comply with all personal identity verification requirements (Code of Federal Regulations (CFR) clause 52.204-9, Personal Identity Verification of Contract Personnel) as directed by DoD, CHRA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the government may require changes in contractor security matters of processes. During FPCONs Charlie and Delta, services/installation access may be discontinued/postponed due to higher threat. Services will resume when FPCON level and/or threat is reduced to an acceptable level as determined by the installation commander. Contactor personnel working on an installation are required to participate in the Installation Random Antiterrorism Measures Program as directed. Contractors may be subject to and shall comply with vehicle searches, wearing of ID badges, etc.

1.5.7.1. Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.5.8 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies;

coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.5.9. Key Personnel: The following personnel are considered key personnel by the government: Program Manager (PM). The contractor shall provide a Program Manager who shall be responsible for the performance of the work. The name of this PM shall be designated in writing to the KO and the COR. The PM shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The PM shall be available during normal operating hours. When the PM will not be available due to leave or other requirements, the contractor shall designate an alternate with the authority to act on behalf of the PM so work is not delayed due to the absence of the PM.

1.5.10. Identification of Contractor Employees: Contractor employees or representatives will, at all times, be clearly identified as such and must be distinct from Government personnel.

Contractor employees shall not act, advertise, or willfully appear to be Government employees, agents, or representatives. Contractor employees are required to appropriately identify themselves as contractor employees.

1.5.11. Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government.

Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.

Government appointed by the contracting officer to assist in the administration of the contract.

Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.13. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

AAR After Action Report ABC-C Army Benefits Center, Civilian ACA Agent of Certifying Authority ACOR Alternate Contracting Officer's Representative AG-1(CP) Assistant G1, Civilian Personnel AO Authorizing Official AR Army Regulation CAC Common Access Card CCE Contracting Center of Excellence CHRA Civilian Human Resources Agency CHRM Civilian Human Resources Management CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative CPM Contract Project Manager CPOC Civilian Personnel Operations Center DA Department of the Army DEERS Defense Enrollment Eligibility Reporting System DISA Defense Information Systems Agency DLA Defense Logistics Agency DMS Data Management System DOD Department of Defense FAR Federal Acquisition Regulation FRD Functional Requirements Document GFE Government Furnished Equipment HQDA Headquarters, Department of the Army HRC Human Resources Command IAW In Accordance With IPR In-Process Review IPR In-Progress Review KO Contracting Officer NAC National Agency Check NACIC National Agency Check with Written Inquiries and Credit Check NACLC National Agency Check Local Agency Checks and Credit Check O&M Operation and Maintenance

OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) OS

Operating System OU Organization Unit POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program WAN Wide Area Network

3. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

3.1 General The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

PART 2

APPLICABLE PUBLICATIONS

4. APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

4.1. The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures. The contractor shall abide by all applicable regulations, publications, manuals, and local policies and procedures.

Clinger-Cohen Act of 1996, Title 40 Connected Government Act Office of the Secretary of Defense Memorandum, Subject: Safeguarding Against and Responding to the Breach of Personally Identifiable Information (PII), June 5, 2009

25-400-2 Destruction of Documents Section 508 of the Rehabilitation Act of 1973 as amended

ALARACT

050/2009

Personally Identifiable Information (PII) Incident Reporting and Notification Procedures

ALARACT

1740 dated 04 March 2002

CAC Issuance

NIST SP 800-

Guide to Protecting the Confidentiality of Personally Identifiable Information (PII)

NIST SP 800-

The NIST Definition of Cloud Computing

NIST SP 800-

Guide for Applying the Risk Management Framework to Federal Information Systems: a Security Life Cycle Approach

NIST SP 800-

Security and Privacy Controls for Federal Information Systems and Organizations